Hire the best Email Technical Support Specialists in Mexico
Check out Email Technical Support Specialists in Mexico with the skills you need for your next job.
- $14 hourly
- 5.0/5
- (4 jobs)
Tu aliado multifacético para el éxito online ¿Necesitas ayuda con tu proyecto digital? Soy un profesional versátil con experiencia en: Diseño: Logos, flyers, banners, tarjetas de presentación, y más. Asistencia virtual: Tareas administrativas, gestión de redes sociales, atención al cliente. Edición de vídeo: Creación de contenido y edición de vídeo para YouTube, Instagram, TikTok, etc. Actualmente trabajo para podcast, escuela, etc. Soporte técnico: Solución de problemas informáticos, configuración de software. Diseño web: Creación de páginas web profesionales y optimizadas para SEO. Te ofrezco: Resultados profesionales y de alta calidad. Comunicación clara y constante. Precios competitivos y flexibles. Entrega puntual de proyectos. ¡No esperes más! Contacta conmigo hoy mismo y descubre cómo puedo ayudarte a alcanzar tus objetivos online. Edward Sánchez Freelancer, remoto, trabajo online, emprendedor, pymes, startups.Email Technical Support
Remote Connection SupportAdministrative SupportEmail SupportIT SupportBlog ContentBlog WritingGoogle BloggerShopifyWordPressCanvaTech & ITSpyware MitigationMalware RemovalMerchandise Graphic DesignAdobe Photoshop - $7 hourly
- 5.0/5
- (5 jobs)
Hola, mi nombre es Mayra, originaria de México. Tengo más de 10 años de experiencia como asistente, atención al cliente y actividades administrativas. He trabajado para empresas nacionales e internacionales. Soy una persona profesional, organizada y responsable; cumpliendo con las indicaciones del cliente y con la debida confidencialidad. Soy una profesional apasionada por simplificar tareas y alcanzar objetivos. Mi enfoque es trabajar con usted para aliviar su carga de trabajo y posicionar exitosamente su marca. Realizo tareas administrativas como: Manejo de CRM- Ingreso de datos – Redacción de correo electrónico – Programación de reuniones – Control de archivos –Redacción de documentos – Elaboración de presupuestos –Investigación en línea. Servicio al Cliente: email, llamadas, citas y soporte. HABILIDADES PROFESIONALES: Gestión de tiempo Facilidad de aprendizaje Organización Atención al cliente HERRAMIENTAS: Google Meet Microsoft OfficeEmail Technical Support
AccountingEmail ManagementEmail SupportTypingSpanishOnline ResearchOnline Chat SupportCustomer ServiceOffice 365Data EntryExecutive SupportVirtual AssistanceAdministrative Support - $10 hourly
- 5.0/5
- (4 jobs)
🥇10+ ʏᴇᴀʀꜱ ᴏꜰ ᴇxᴘᴇʀɪᴇɴᴄᴇ🥇 ▪︎▪︎▪︎▪︎▪︎ 💡Problem solving ✔️ ▪︎▪︎▪︎▪︎▪︎ 🗃️ Super organized ✔️ 🕵🏻♀️ Proactive & attention to detail ✔️ ▪︎▪︎▪︎▪︎▪︎ 👩🏼🏫 Fast learner ✔️ ▪︎▪︎▪︎▪︎▪︎ 🦄 Creative & friendly ✔️ Hi! Welcome to my profile! ✨You’re in the right place because I’m confident I can help you get exactly what you need.✅ I’m Yazmín 🙋♀️, and I absolutely love helping people organize their projects and achieve their goals. My mission is to take complex, time-consuming tasks off your plate and turn them into simple, actionable results. Let me make your life easier so you can focus on what truly matters. 🙏 👩💼 With 10+ years of professional experience in administrative management, strategic marketing, and team leadership, I specialize in providing virtual assistance and project management services that are all about results. I’m dedicated to delivering top-notch work, clear communication, and customized solutions that help my clients thrive. 👩🎓 I have a solid academic background, including a Master’s Degree in Strategic Management focused on business development and innovation, as well as training in digital tools, productivity, and personal growth. Over the years, I’ve worked as a Commercial Manager, leading multifunctional teams and managing impactful projects, and as an Academic Assistant, where I honed my skills in research and professional writing. ✔️When you work with me, you can expect professional, high-quality services tailored to your unique needs, always delivered on time and with great attention to detail. I take pride in being proactive and really getting to know my clients so I can go above and beyond to meet—and exceed—their expectations. ✅Here’s what I can help you with: ➡️ 1. Administrative Support⬅️ 🔹Organizing and managing emails (inbox cleanup, responses, and follow-ups). 🔹Scheduling and managing calendars/agendas (appointments, reminders, and coordination). 🔹Creating and updating reports in Excel and Google Sheets. 🔹Drafting and editing documents in Word and Google Docs. 🔹Digital document organization and filing. 🔹Preparing executive summaries and reports. 🔹Managing and updating databases. 🔹Designing forms and surveys in Google Forms. 🔹Converting files (PDF to Word/Excel and vice versa). 🔹Coordinating meetings and preparing materials. 🔹General personal assistant tasks. ➡️ 2. Project Management⬅️ 🔹Organizing tasks with tools like Trello and Asana. 🔹Creating and tracking project timelines. 🔹Delegating tasks and ensuring deadlines are met. 🔹Managing teams and resources for specific projects. 🔹Monitoring progress and preparing project updates. 🔹Coordinating with departments or external freelancers. ➡️ 3. Digital Marketing⬅️ 🔹Managing social media (content planning, scheduling, and monitoring). 🔹Designing posts and visuals in Canva. 🔹Writing engaging content for blogs, social media, and newsletters. 🔹Developing content strategies for social media platforms. 🔹Creating content calendars and engagement strategies. 🔹Conducting market research and competitor analysis. 🔹Basic video editing for digital content. ➡️ 4. Writing and Editing⬅️ 🔹Writing academic and professional content. 🔹Editing and proofreading for blogs, social media, or websites. 🔹Creating subtitles and captions. 🔹Designing professional presentations in PowerPoint or Canva. 🔹Developing business proposals and strategic documents. 🔹Creating fillable PDFs and professional forms. ➡️ 5. Customer Support⬅️ 🔹Handling customer inquiries via chat or email. 🔹Managing reviews and comments on social media. 🔹Providing personalized customer support and problem-solving. 🔹Creating and updating customer databases. ➡️ 6. Research and Analysis⬅️ 🔹Conducting academic or professional research on specialized platforms. 🔹Preparing reports on market trends. 🔹Analyzing and visualizing data in Excel and Google Sheets. ➡️ 7. Tools I Use: ⬅️ 🔹Microsoft Office (Word, Excel, PowerPoint). 🔹Google Suite (Docs, Sheets, Slides, Drive). 🔹Project management tools (Trello, Asana). 🔹Graphic design tools (Canva). 🔹Basic video editing tools (CapCut, Filmora). 🔹Cloud organization (Dropbox, Google Drive). ✨I’m here to make your day-to-day tasks smoother and easier so you can focus on growing your business or reaching your goals. 🤝 💬Let’s chat and see how we can make things happen! ✅Email Technical Support
Administrative SupportSocial Media RepliesEmail SupportPresentationsEmail ManagementCommunity ManagementFile ManagementProblem SolvingSocial Media Account SetupImage EditingContent CreationData EntryOnline ResearchMicrosoft OfficeVirtual Assistance - $20 hourly
- 4.5/5
- (7 jobs)
I'm a bilingual professional who grew up in both Mexico and the U.S., which helps me connect easily with English and Spanish-speaking customers. I’ve been in customer service since I was 15, starting from packing groceries to building a freelancing career that has lasted over 8 years. Along the way, I’ve worked with companies across different industries, always focused on providing clear, friendly, and effective support. As a Customer Service Specialist, I’ve helped teams deliver great service to customers across the U.S., handling both everyday questions and more complex issues with care and attention. I’m ready to bring professionalism, energy, and strong people skills to your team.Email Technical Support
Customer CareCustomer ServiceCustomer OnboardingEmail SupportPhone SupportQuality AssuranceIn-App SupportAcquisitionsLead NurturingLeadership SkillsCustomer RetentionLead GenerationEnglishSpanishOnline Chat Support - $8 hourly
- 4.1/5
- (8 jobs)
Working as a customer service representative means that you are the company's face; business relies on the employees’ capacity to have a positive and helpful conversation with customers. My skills as a customer service representative are: active listening, creativity, empathy, conflict resolution, quick thinking, patience, technical knowledgeability to respond quickly, professionalism, initiative, the capacity to build trust and establishing a link with the customer, and the capacity to teach others what I’ve learned along my journey and experience I have worked with different CRM platforms like Zendesk, Oracle, ServiceNOW, FreshDesk, etc. Experienced with Shopify and Odoo Repair ToolEmail Technical Support
TroubleshootingLead GenerationOutbound SalesTechnical SupportCustomer ServiceMarketingSocial Media PluginTech & ITEmail SupportInbound InquiryZendesk - $10 hourly
- 5.0/5
- (6 jobs)
As a seasoned Customer Service Representative/Virtual Assistant, I've consistently delivered top-notch support, ensuring client satisfaction while adhering to company policies. I navigate problem-solving with empathy and patience, always considering the bigger picture. Despite some accomplishments not being recorded on Upwork, I bring a wealth of experience and adaptability to seamlessly integrate my expertise into new challenges. Let's achieve success on your projects together.Email Technical Support
Ticketing SystemLatin American English AccentData EntryCustomer SatisfactionCustomer ServicePhone CommunicationCustomer SupportMexican Spanish DialectCustomer Support PluginInbound InquiryPhone SupportOnline Chat SupportEmail Support - $20 hourly
- 3.6/5
- (14 jobs)
🌟 Welcome! Are you ready to take your business to new heights with an exceptional Virtual Assistant and project management expert? Look no further! I bring unmatched skills and a commitment to excellence to every project I undertake. With a solid background in data analysis, virtual assistance, and project management, I ensure seamless project execution from start to finish. From data mining and entry to email organization and financial forecasting, I handle it all with precision and efficiency. My key skills include: ✅ Data mining & entry ✅ Email organization ✅ Financial forecasting ✅ Operations planning ✅ Invoice auditing ✅ Chat & email support ✅ Property management ✅ Typing, copying & pasting ✅ Project management But that’s just the beginning. I also excel in SAP, Oracle, QuickBooks, and I’m proficient in Microsoft office and Google suites. With exceptional attention to detail and strong communication skills, I consistently meet deadlines and exceed expectations. Why choose me? 🚀 Self-motivated, goal-oriented, and a stellar team player. 🚀 Fast learner with a knack for problem-solving, adapting quickly to new challenges. 🚀 Positive attitude and friendly demeanor fostering strong client relationships. 🚀 Whether it’s repetitive tasks or complex projects, I deliver with precision and efficiency. 🚀 Need Airbnb support or assistance with Microsoft and Google applications? I’ve got you covered! Let’s collaborate to unlock your business’s full potential. Message me now, and let’s embark on a journey to success together! Your satisfaction is my priority, and I guarantee lightning-fast responses and top-notch service every step of the way. Excited to work with you and elevate your business! 🌟 Best regards, JorgeEmail Technical Support
General Project ConsultingProject SchedulingProject FinanceProject ReportProject Management SupportProject ManagementContent ManagementSocial Media ManagementEmail SupportGoogle CalendarDocument ReviewVirtual AssistanceData CleaningMicrosoft OfficeData Entry - $22 hourly
- 5.0/5
- (7 jobs)
Do you need a vitual assistant expert? Do you need someone to handle customer-related issues? I can help with both! With close to 20 years of customer service experience, both virtually via social media/ online support tools and face to face jobs as well. I have worked in restaurants, retail management, personal training studio owner, social media management, moderating/ engaging, Zendesk support, live chat, Shopify, email support, and operations manager. I understand the importance of giving every customer a pleasurable and memorable experience. A happy customer is a repeat customer!Email Technical Support
Sports & FitnessFood & SupplementsNutritionCustomer SatisfactionPhysical FitnessCustomer ServiceTicketing SystemData EntryCustomer SupportWritingEmail SupportPhone Support - $10 hourly
- 4.9/5
- (13 jobs)
Customer Support in development. Completely dedicated to the tasks I'm required to complete independently and under minimal supervision. As a graduate in medicine, I know how to work under pressure and get your customers' problems solved quickly and efficiently. Capable of establishing rapport right away and giving them the best professional treatment while considering the best outcome for both- your clients and your business. I can deal with these issues via live chat, e-mail, calls, or instant messaging. Experienced English-Spanish translator. I had previous experience working with English native speakers translating for a Spanish side. Translation jobs can definitely be considered too, if needed. Medical graduate highly fluent in English medical terminology. I'm tech-savvy when it comes to learning how to use new apps and can adapt to the workflow right away. Self-taught, and still learning.Email Technical Support
Online Chat SupportEmail SupportEnglish to Spanish TranslationMultitaskingMedical TranslationSpanish to English TranslationMicrosoft OfficeTime ManagementData EntryCustomer ServiceCommunity GuidelinesContent ModerationCustomer SupportCommunity Moderation - $10 hourly
- 5.0/5
- (8 jobs)
QUICK, EFFICIENT AND HIGH ATTENTION TO DETAIL Hello, I can manually translate all your documents, emails and templates into Spanish. I can also translate your website, app and everything you need to have a complete presence in this market.Email Technical Support
ProofreadingTranslationTicketing SystemCustomer SupportData EntrySpanish to English TranslationEmail Support - $18 hourly
- 5.0/5
- (5 jobs)
I am a highly motivated and organized individual with technical competency and the ability to work independently on a variety of fields, such as being a virtual assistant, tutor and customer service representative. I have the ability to communicate clearly and effectively in many mediums, such as email, verbally and on the phone.Email Technical Support
Mexican Spanish DialectMicrosoft OfficeTime ManagementEducational TechnologyESL TeachingManagement SkillsOnline Chat SupportSpanishEnglishEmail Support - $20 hourly
- 4.9/5
- (9 jobs)
Seeking an expert Virtual Assistant? You are looking at the right profile! 🙋♀️ ✨¡I am flexible, and I love learning new skills! ✨ I aim to alleviate your daily task with effective solutions and excellent organization. As your Virtual Assistant, I work quickly and confidently because I always look for the best version of myself in each project. I learn quickly and have strong attention to detail-skills. My organizational skills are essential to perform activities efficiently, with minimal effort, and, if applied, delegate responsibilities while fostering a team environment. ✅ Executive Assistant - Email (Jobber, Gmail, Zendesk) - Chat (Slack, Skype, Tawk To) - Create and Filing Reports & Analytics - Making appointments over the phone (Clients and Employers) - Manage and maintain the employer's calendar - Order Fulfillment (Management of material inventory) - Daily management of customers and employers - Sales proposals (Loom) - Create and manage: Invoices, Quotes, Jobs, and Requests for New Customers. - Sending reminders and payment records - Reservation of customers to consult calls, chat and email. ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word) If you are interested in any of my services, let's have a chat! ☺️Email Technical Support
AdministrateLead GenerationTrelloCustomer ServiceSpanishTeam ManagementMarketing ManagementVirtual AssistanceEmail SupportAdministrative SupportExecutive SupportCommunicationsData EntryMicrosoft Excel - $15 hourly
- 4.9/5
- (3 jobs)
I'm a reliable individual with +9 years of experience in Inbound/Outbound calls, Chats, Supervisor, Floor support, and QA. I have experience with live chats, emails, various systems (Zendesk, CRM, Queue metrics, Eyebeam, Zoiper, Excel, Google drive, Teams via Microsoft, Gohigh, Powerdialers, etc.) I am very cautious about meeting deadlines and ensure the work provided is correctly done. I am a team player but can also be proactive solo when needed to. I consider myself as professional, outgoing, and efficient.Email Technical Support
Campaign QACustomer ServiceTypingQuality ControlQuality AssuranceBilingual EducationReport WritingOnline Chat SupportEmail Support - $10 hourly
- 5.0/5
- (2 jobs)
Able to give resolutions in customer service environement satisfying the customer and providng a great experienceEmail Technical Support
SellingAlternative Dispute ResolutionEmail CommunicationIncident ManagementRapportiveResolves ConflictPhone SupportCall Center ManagementEmail Support - $16 hourly
- 5.0/5
- (3 jobs)
-Full-cycle sales role, which included researching and identifying leads interested in switching electric utility companies, room hotel booking, reaching out to them via cold calling, and following up to ensure the close. -Customer service, responding to customer inquiries, troubleshooting tech problems and handling complaints to building strategies for improving the overall customer experience and fostering loyaltyEmail Technical Support
Administrative SupportCommunication EtiquetteCommunication SkillsCustomer ServiceCustomer Service ChatbotEmail CommunicationProduct KnowledgeCustomer SupportTranslationTechnical SupportEmail Support - $9 hourly
- 4.7/5
- (5 jobs)
Hello, I am an aspiring Front-end Web Developer who loves to learn new things everyday and drink tea. I am a self-taught Front-end Web Developer and Coding enthusiast with 9+ years of experience in the Customer Service, Technical Support and Customer Success fields. As of now, I am working hard to achieve my goal of becoming a full fledged developer, still open to working with the right company/person to pass on all the knowledge I have gathered throughout these past 9+ years in Customer driven interactions via phone, email or even chat!Email Technical Support
Email SupportTechnical SupportLibreOfficeCustomer ServiceCustomer SupportHTML5CSSCustomer Service TrainingMicrosoft OutlookHappyFoxAdobe IllustratorAdobe Photoshop - $9 hourly
- 5.0/5
- (2 jobs)
I consider myself a great team player I work well with others and I'm also quick learner. I'm open to learning new things. Always evolving.Email Technical Support
Five9LibreOffice WriterMicrosoft OutlookHappyFoxZendeskEmail SupportMicrosoft Word - $9 hourly
- 4.7/5
- (14 jobs)
How can you improve customer satisfaction, boost sales, or manage your online community while saving time? That’s where I come in. With six years of experience working across customer service, sales, and social media management, I’ve helped brands like Amazon, Bellroy, and Hollister solve problems, build connections, and increase their impact. Whether it’s answering customer inquiries, creating engaging social media strategies, or organizing data efficiently, I specialize in delivering results that make your life easier. 🔧 My Skills & Expertise 🟢 Customer Service | 📊 Data Entry | 📱 Social Media Management | 🧑💻 Virtual Assistant | 💼 Lead Generation | 💰 Sales Support 💻 Tools I Excel At Zendesk Google Workspace Microsoft Office Suite Khoros Salesforce Kustomer Freshdesk YouTube Facebook TikTok Instagram Shopify Cisco Groove Gorgias … and much more! 🌍 Languages I Speak English – Fluent / Expert Spanish (México) – Native 💼 Professional Experience Customer Service & Sales Support I have worked in a variety of roles where customer satisfaction and sales are at the core. From handling inbound and outbound calls to managing email and chat support, I’ve helped companies build lasting customer relationships and drive revenue growth. Amazon – Calls and Email Support Hollister – Email Support Abercrombie & Fitch – Chat & Social Media Support Alliance – Calls Support Nascom – Shopify E-commerce Support & Social Media Expensify – Email and Chat Management Ashley Home Store – Email and Phone Management Bellroy – Email Support and more e-commerce brands... Sales & Lead Generation I’ve supported and assisted in creating effective sales funnels, handled leads, and directly supported sales teams to close deals. Your sales are in good hands when I’m managing them. Lead Generation Strategies Increased Sales Conversion Rates Personalized Customer Outreach Social Media Management & Community Engagement With years of hands-on experience managing dynamic online communities, I excel at creating engaging content, responding to customer queries, and moderating social platforms to drive interaction and growth. Toribash – Social Media Manager (Twitter, Discord, YouTube) Karasmaii – YouTube Channel Manager (Uploading Videos, Comment Replies) LolKing – Discord Admin Perfect Storm – Community Manager League of Legends – Official Server Moderator NFT Hideout – Discord Administrator Satoshi Runners – Community Manager Snoop Dogg x Babolex NFT – Admin @EstralEsports – TikTok and YouTube Manager 🌟 Why Choose Me? I bring creativity, professionalism, and a customer-first mindset to every project. Whether you need someone to manage your social media, handle your customer support, or boost your sales, I’m here to make it happen! If you're looking for someone to elevate your business, let’s talk!Email Technical Support
Customer ServiceSpanishKustomerOrder TrackingFreshdeskCommunity ManagementEmail SupportOnline Chat SupportCustomer SupportSalesforceTime ManagementEmail CommunicationData EntryZendesk - $8 hourly
- 5.0/5
- (2 jobs)
Great communication skills, Fast Learner, Team worker, Goal oriented and continued progress and Excellent typing skillsEmail Technical Support
Email CommunicationProduct KnowledgeHardware TroubleshootingCommunication EtiquetteCustomer SupportEmail SupportTechnical SupportZendesk - $5 hourly
- 5.0/5
- (12 jobs)
Customer service experience in call center environment as well as managing long, mid and short time planning of incoming personnel.Email Technical Support
Communication EtiquetteProduct KnowledgeEmail Support - $5 hourly
- 5.0/5
- (11 jobs)
Customer service experience handling escalated customers as well as dealing with VIP customers. Experience in logistics; transportation of cargo within Mexico.Email Technical Support
Communication EtiquetteEmail CommunicationInterpersonal SkillsProduct KnowledgeEmail SupportCustomer Support - $5 hourly
- 5.0/5
- (10 jobs)
Experience as Customer Service Representative, Workforce Management, Forecasting Specialist, Mission ControlEmail Technical Support
Communication EtiquetteProduct KnowledgeData EntryEmail Support - $15 hourly
- 5.0/5
- (2 jobs)
Hello and welcome to my Upwork profile! I'm a dedicated freelancer with a strong B2B sales, financial administration, and Customer Service Training background. I also specialize in executing successful cold email campaigns and have experience leveraging restaurant management technologies like Toast, Itsacheckmate, and Popmenu to enhance operational efficiency and guest experience. I'm committed to delivering exceptional results and providing top-notch service to my clients. Let's work together to elevate your projects!Email Technical Support
SalesFinanceAdministrative SupportPhone SupportEmail Support - $13 hourly
- 5.0/5
- (1 job)
Perseverant and organized with experience in marketing, advertising and customer service. Responsible and dedicated to work under pressure and with other people as a team.Email Technical Support
Order EntrySocial Customer ServiceInventory ReportPurchase OrdersOrder TrackingCustomer EngagementEmail SupportCustomer Support - $9 hourly
- 5.0/5
- (3 jobs)
If you are looking for a person that can assist and handle any kind of customer inqury with professionalism and good attitude of the sevice provided or high quality technical support with more than two years of experience in this sector., then I am the person you need to work with!Email Technical Support
Email CommunicationCold CallingTechnical SupportCustomer ServiceOnline Chat SupportEmail SupportZendesk - $12 hourly
- 4.8/5
- (1 job)
Bilingual, English and Spanish (Both Native), customer service professional with strong ability to multi-task, prioritize, as well as strong phone handling skills. Trained and experienced in resolving customer complaints and promoting conflict resolution. Over 8 years of experience in this field with 5 years in sales, and still learning to this day. Also experienced in training/teaching. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.Email Technical Support
Appointment SettingSalesManagement SkillsOrder FulfillmentCustomer SupportEmail CommunicationCommunication EtiquetteData EntryProduct KnowledgeEmail Support - $7 hourly
- 5.0/5
- (1 job)
I have a great customer service presentation, look forward on provided assistance and generation a proper resolution for issues. I want to improve my skill sets by acquiring preparation for a better, more efficient service. I enjoy generation a harmonious environment with customers to provide proper feedback and get that positive response. Overall I'm looking to grow in this work environment and provide a great reliable experience.Email Technical Support
Communication EtiquetteMicrosoft OfficeHardware TroubleshootingComputer NetworkTechnical SupportCustomer SupportEmail SupportOnline Chat Support Want to browse more freelancers?
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