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Hire the best Email Technical Support Specialists in Ibadan, NG

Check out Email Technical Support Specialists in Ibadan, NG with the skills you need for your next job.
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Clients rate Email Technical Support specialists
Rating is 4.7 out of 5.
4.7/5
based on 165 client reviews
  • $40 hourly
    • 5.0/5
    • (107 jobs)
    I am a virtual legal assistant and a professional writer with a solid command of both the U.S and U.K vocabulary. As a writer with over 3 years of ‎experience, I have researched and developed original content on blog posts, product descriptions, SEO articles, website content etc. I also engage in intensive research to ensure all my contents are 100% genuine and that they always pass the Copyscape test. As a virtual legal assistant, I assist sole practitioners and law firms with legal administrative tasks. Due to my legal knowledge and training, I also assist with reviewing and drafting contracts. Building a solid relationship with my clients has been one of the most important aspects of my work, so I make sure I adhere to all instructions and submit completed jobs before the stipulated deadline. I am hardworking, honest and I pay keen attention to detail. I look forward to working with you.
    Featured Skill Email Technical Support
    Copywriting
    Scriptwriting
    Online Chat Support
    Email Support
    Legal Drafting
    Legal Research
    Content Writing
    Email Communication
    Virtual Assistance
    Customer Service
    SEO Writing
    Blog Content
    Fashion & Beauty
    Blog Writing
    Article Writing
  • $15 hourly
    • 4.9/5
    • (22 jobs)
    Motivated by the zeal to make life easier for other people, to see them take giant strides and reach major milestones in their personal lives and businesses, I support my clients and their businesses by helping them handle administrative duties and providing other virtual assistance to them, in order to afford them the time to focus on other important aspects of their personal lives and businesses, and maximize productivity. I am a proactive, resourceful and highly motivated self-starter with the ability to maintain control over and prioritize responsibilities and manage time effectively. I have a track record of delivering values to my clients by carrying out their tasks thoroughly and excellently under minimal supervision. I am proficient in: Email management || Data Entry || Social Media Management || Calendar Management || Email, Phone and Chat Support || Web Research || Travel Bookings and Itineraries || Project Management || Google Workspace || Microsoft Office || CRM Software (Zendesk, Hubspot, Intercom) || Customer Service || Podcast Management. Let's discuss how I can help you free up your busy schedule by taking some tasks off your plate.
    Featured Skill Email Technical Support
    Project Management
    Asana
    Administrative Support
    Email Support
    Google Workspace
    Social Media Management
    Customer Support
    Email Communication
    CRM Software
    Microsoft Office
    Lead Generation
    Data Entry
  • $10 hourly
    • 5.0/5
    • (8 jobs)
    Hi there, I’m a Virtual Assistant who thrives on organization and efficiency. I help busy professionals and business owners stay on top of their tasks. With over three years of experience, I’ve successfully managed everything from overflowing inboxes to project coordination, ensuring nothing falls through the cracks. I take pride in my attention to detail, proactive approach, and commitment to making your workload lighter. Whether it’s handling administrative tasks, keeping your schedule in check, or streamlining processes, I’m here to help you stay focused on what truly matters while growing your business. 💼 How I Can Help You: ✅ Calendar & Email Management: Organizing your inbox, responding to important emails, and scheduling meetings seamlessly. ✅ Data Entry & Research: Handling complex data projects with accuracy using Google Sheets and Excel, plus conducting in-depth research. ✅ Project & Administrative Support: Managing tasks, organizing files, and ensuring your operations run smoothly. ✅ Social Media Management: Scheduling posts, engaging with your audience, and keeping your online presence active. ✅ Editing & Proofreading: Polishing documents to ensure they’re professional, clear, and error-free. 🚀 Why Work With Me? ✔ Highly organized & detail-oriented, I thrive on structure and efficiency. ✔ Reliable & Proactive, You can count on me to anticipate your needs and take initiative. ✔ Committed to quality, I strive for accuracy and excellence in everything I do. If you’re looking for a dedicated Virtual Assistant who genuinely cares about your success, let’s chat! I’d love to discuss how I can support your business and help lighten your workload. 📩 Send me a message, and let’s get started!
    Featured Skill Email Technical Support
    Microsoft Office
    Data Management
    Email Management
    Data Entry
    Project Management
    Calendar Management
    AI Image Generation
    Video Editing
    Virtual Assistance
    IT Support
    Canva
    Administrative Support
    Google Workspace
    Presentation Design
    Email Support
  • $30 hourly
    • 5.0/5
    • (53 jobs)
    📊 𝐓𝐫𝐚𝐜𝐤 𝐑𝐞𝐜𝐨𝐫𝐝 𝐨𝐟 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐀𝐜𝐫𝐨𝐬𝐬 𝐋𝐞𝐚𝐝𝐢𝐧𝐠 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐢𝐞𝐬: ➠ Managed and led 3 top Web3 NFT projects (2021) with over 1M Discord members. ➠ Oversaw a cybersecurity coaching community on Skool & Discord with 10K+ students and a $200K monthly ROI. ➠Managed an AI-focused Discord community with 500K+ members. ➠ Built and led 5+ Telegram meme-coin communities to sustain engagement and growth. ➠ Recruited, managed, and led 100+ ambassadors, 10 volunteer moderators, and 5 hired moderators. ➠ Head of Customer Success & Manager for Trading Brands & Prop Firms, achieving an 80% increase in customer satisfaction through clear communication, efficient issue resolution, and proactive engagement strategies. ➠ Developed 200K+ highly professional & secure Discord servers and 100K+ communities across platforms like Telegram, Circle, Mighty Network, Slack, Discourse, and Skool. ➠ Authored over 100 pieces of content, including blog posts, academic articles, and copywriting, contributing to a 30% growth in website traffic. 𝗧𝗵𝗶𝗻𝗸𝗶𝗻𝗴 𝗮𝗯𝗼𝘂𝘁 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗼𝗻 𝗮𝗻𝘆 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗹𝗶𝗸𝗲 𝗗𝗶𝘀𝗰𝗼𝗿𝗱, 𝗧𝗲𝗹𝗲𝗴𝗿𝗮𝗺, 𝗦𝗸𝗼𝗼𝗹, 𝗖𝗶𝗿𝗰𝗹𝗲, 𝗲𝘁𝗰. 𝗼𝗿 𝗦𝘁𝗿𝘂𝗴𝗴𝗹𝗶𝗻𝗴 𝘁𝗼 𝗠𝗮𝗸𝗲 𝗬𝗼𝘂𝗿𝘀 𝗧𝗵𝗿𝗶𝘃𝗲? If you're just starting out and wondering, "𝘞𝘩𝘦𝘳𝘦 𝘥𝘰 𝘐 𝘦𝘷𝘦𝘯 𝘣𝘦𝘨𝘪𝘯?" — I’ve got you. If you’ve already tried everything and still feel stuck — I’ve got you too. 𝗛𝗲𝗿𝗲’𝘀 𝘄𝗵𝗮𝘁 𝗜 𝗸𝗻𝗼𝘄 𝗳𝗼𝗿 𝘀𝘂𝗿𝗲: ✅ A strong community can transform your project—it's where trust is built, ideas are shared, and loyalty is earned. ✅ But success doesn’t come from copy-paste templates, random bots, or cheap fixes. It comes from strategy, experience, and systems that actually work. 𝗜’𝘃𝗲 𝗯𝘂𝗶𝗹𝘁 𝗮𝗻𝗱 𝗺𝗮𝗻𝗮𝗴𝗲𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝗶𝗲𝘀 𝘁𝗵𝗮𝘁 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗱: ➠ 1 Million+ members in Web3 and NFT spaces. ➠ $200K monthly ROI in education-focused communities. ➠ 500K+ active users in AI and tech-focused platforms. ➠ 80% boost in customer satisfaction via clear communication ➠ 100K+ organic growth through campaigns like “The Factory.” These aren’t just numbers—they’re real results from real communities that are still thriving today. 𝗪𝗵𝗲𝘁𝗵𝗲𝗿 𝘆𝗼𝘂’𝗿𝗲: ✨ A startup looking to launch your first server. ✨ A project owner trying to reignite engagement. ✨ Or someone unsure where to begin. 𝗜’𝗹𝗹 𝗴𝘂𝗶𝗱𝗲 𝘆𝗼𝘂 𝘀𝘁𝗲𝗽-𝗯𝘆-𝘀𝘁𝗲𝗽 𝘁𝗼: ✅ Build a secure and engaging foundation from scratch. ✅ Drive organic growth that doesn’t rely on forced activity. ✅ Create a space where members feel valued, connected, and excited to participate. Your community isn’t just another task—it’s your most valuable asset. Let’s build it right together. ➠ DM me with “Niyi” and let’s get started on a roadmap tailored to your success.
    Featured Skill Email Technical Support
    Website Copywriting
    Email Copywriting
    Email Support
    Copywriting
    Community Development
    Discord
    Cryptocurrency
    Community Management
    Customer Support
    Blockchain, NFT & Cryptocurrency
    Social Media Management
    Landing Page Design
    Community Engagement
    WordPress
    Website
  • $15 hourly
    • 5.0/5
    • (23 jobs)
    Always Active to respond to you 👩‍💻 🌟 Top-Rated Virtual Assistant & Proactive Personal Assistant | Exceptional Customer Service with 4+ Years of Experience 📌 About Me Feeling overwhelmed by your never-ending to-do list? Searching for a highly organized and reliable Virtual Assistant or Personal Assistant to take charge of your tasks and help you achieve more? You’re in the right place! With 4+ years of experience, I specialize in delivering exceptional administrative support, executive assistance, and customer service. My mission is to streamline your workflow, boost productivity, and give you the freedom to focus on what matters most. ✅ My Core Skills & Services: 1. Virtual Assistance & Administrative Support: • Executive & Personal Assistance (Remote) • Calendar & Appointment Management (Scheduling & Organization) • Email Management (Inbox Zero, Automated Responses, Campaigns) 2. Customer Service & Communication: • Chat Support & Email Correspondence • CRM Management (HubSpot, Salesforce, Zoho) • Proactive Customer Engagement 3. Social Media Management & Marketing: • Content Creation (Captions, Blog Writing, and Visuals) • Social Media Scheduling & Community Engagement • Tools: Buffer, Hootsuite, Canva 4. Project Management & Tools Expertise: • Tools: Asana, Trello, Monday.com • Task Prioritization & Workflow Optimization 5. Lead Generation & Research: • Data Collection & Market Research • Prospect Outreach Strategies 6. Content Writing & SEO: • Blog Writing & Optimization (SEO Best Practices) • WordPress Management 7. Design & Visuals: • Canva Graphics & Presentations • Social Media Post Design 🌟 Why Clients Choose Me: ✔ Exceptional Customer Service: I prioritize building meaningful client relationships while delivering a unique and personalized experience. ✔ Proactive & Reliable: I’m detail-oriented, self-motivated, and consistently deliver top-quality work ahead of deadlines. ✔ Tech-Savvy Expert: Proficient in tools like Google Workspace, Microsoft Office Suite, Canva, HubSpot, Asana, Trello, and more. ✔ SEO Expertise: I optimize content and workflows for visibility and efficiency, ensuring your business stands out. 💯 Satisfaction Guaranteed Your success is my success. I am committed to exceeding your expectations with every project. 📩 Let’s connect today! Whether you need a Virtual Assistant, Social Media Manager, or an extra set of hands to manage your business, I’m here to help. I respond immediately—so don’t wait! Let’s take your business to the next level.
    Featured Skill Email Technical Support
    Virtual Assistance
    Executive Support
    Blog Writing
    ChatGPT Prompt
    Administrative Support
    Social Media Management
    Email Support
    Online Research
    Canva
    Appointment Setting
    Customer Retention
    Communications
    CRM Software
    Active Listening
    Customer Relationship Management
  • $8 hourly
    • 5.0/5
    • (11 jobs)
    Welcome to my profile! ❤ With over 3 years of experience as a Virtual Assistant and more than 3 years in Customer Support, I bring both expertise and commitment to every task I undertake. I've had the privilege of working across diverse industries, including SaaS, AI, Food, and Pet sectors, adapting to each with professionalism and enthusiasm. “This isn’t just work – it’s what I love to do.” My Key Skills and Abilities Include: ★ Communication: I excel in clear, professional communication, fostering strong relationships with clients and colleagues. ★ Customer Service: I handle customer inquiries, complaints, feedback, orders, and products with empathy and a solution-focused approach. ★ Technical Proficiency: Skilled in Microsoft Office, Google Workspace, various CRM systems, and technical troubleshooting. ★ Project Management: Experienced in planning and overseeing projects to successful completion. ★Time Management: Efficiently manage multiple inquiries simultaneously, prioritizing tasks to meet service level agreements and exceed customer expectations. ★ Administrative Support: From email and calendar management to data entry and document preparation, I manage administrative tasks seamlessly, connecting executives, employees, and clients effectively. ★ Adaptability: Flexible with working hours across multiple time zones to meet your business needs. ⭐⭐⭐⭐⭐⭐⭐⭐⭐ Below are the tools/software I can work with, to make your work efficient : ★ Slack ★ Trello ★ LastPass ★ Canva ★ Calendly ★ Microsoft Teams ★ Google Docs ★ QuickBook ★ Asana ⭐⭐⭐⭐⭐⭐⭐⭐⭐ I'm always ready to learn and thrive independently – no hand-holding needed! Rest assured, I’m here to deliver top-notch work every time. Just say the word, and let’s make great things happen! :)
    Featured Skill Email Technical Support
    NFT
    Community Moderation
    Discord
    Online Research
    Online Chat Support
    File Management
    Data Entry
    Google Workspace
    Customer Service
    Administrative Support
    Project Management
    Travel Planning
    Email Support
    Executive Support
    Microsoft Office
  • $5 hourly
    • 5.0/5
    • (13 jobs)
    With over three years of experience, I specialize in delivering exceptional support through email, phone, and live chat, fostering customer loyalty and driving business success. What I Offer: Customer-Centric Approach I prioritize customer satisfaction by providing prompt, accurate, and empathetic responses to inquiries, ensuring a seamless experience that enhances loyalty and trust. CRM and Administrative Expertise Proficient in tools like Zendesk, HubSpot, Intercom, and other CRM systems, I manage customer relationships effectively while handling administrative tasks to optimize your operations. Multichannel Support Delivery From email to phone and live chat, I ensure consistent, efficient, and polite communication to maintain a positive brand image. Comprehensive Administrative Support Whether it's email management, appointment scheduling, vendor coordination, or job applications, I provide reliable assistance tailored to your business needs. My Process: Understanding Your Business Needs I start by aligning with your brand’s values and support goals to ensure a customized approach. Proactive Problem-Solving With a knack for troubleshooting, I resolve issues efficiently, reducing downtime and improving customer satisfaction. Commitment to Excellence By staying informed about your industry and product developments, I deliver updated information and continuously enhance service delivery. Why Choose Me? Proven Track Record With extensive experience in customer support and administrative tasks, I deliver dependable and professional solutions that consistently meet expectations. Diverse Skill Set From managing CRM platforms to handling eCommerce operations and social media, I provide all-in-one support services for your business. Adaptability and Brand Alignment I tailor my communication style to align with your brand's voice, ensuring every interaction reflects your company values. Focus on Retention I aim to turn every customer interaction into an opportunity for building loyalty and fostering long-term relationships. Key Services: Email and Chat Support CRM Management (Zendesk, HubSpot, Intercom) Vendor Management and Price Research LinkedIn and Job Application Assistance Shopify Order Fulfillment and eCommerce Support Appointment Scheduling and Calendar Management Social Media and LinkedIn Profile Management Virtual Assistance and Administrative Tasks Let’s Collaborate to Drive Success: Every customer interaction and administrative task is an opportunity to create value for your business. I am dedicated to helping companies like yours thrive through personalized, efficient support. Let’s connect today and enhance your business operations together.
    Featured Skill Email Technical Support
    Dropshipping
    FAQs Compilation
    Customer Service
    Virtual Assistance
    Communication Skills
    CRM Software
    Customer Care
    Communication Etiquette
    Online Chat Support
    Ecommerce Support
    Customer Support
    Email Support
    Zendesk
    Shopify
    Gorgias
  • $20 hourly
    • 5.0/5
    • (12 jobs)
    Experienced Customer Support Specialist | Live Chat | Technical Support | SaaS | eCommerce | Helpdesk | B2B & B2C Good support keeps people around. Great support turns them into loyal fans. With over 7 years of hands-on experience, I bring warmth, clarity, and consistency to customer service, helping businesses scale without losing the personal touch. Whether you need to enhance your live chat support, troubleshoot technical issues, manage high volumes of tickets, or streamline customer interactions, I am equipped to help you deliver exceptional support. My approach focuses on making customer service smoother, faster, and more human, creating lasting relationships that fuel growth. I have supported diverse companies, from SaaS and eCommerce to fintech and wellness, working directly with teams to build scalable processes and improve overall customer satisfaction. By leveraging tools like Zendesk, Freshdesk, Slack, Notion, Intercom, Tidio, and Gorgias, I ensure the support experience is efficient and aligned with your brand’s values. 𝗪𝗵𝗮𝘁 𝗜 𝗖𝗮𝗻 𝗗𝗼 𝗳𝗼𝗿 𝗬𝗼𝘂: ✅ Fast, Customer-Focused Support: I offer live chat, email, and helpdesk support with prompt, professional, and friendly responses to ensure your customers feel heard and valued. ✅ Technical Troubleshooting: I am skilled at resolving technical issues related to billing, product usage, software bugs, and integrations, ensuring seamless user experiences. ✅ Subscription and Billing Support: I can assist with account updates, refunds, subscription management, and order issues, handling customer concerns efficiently and professionally. ✅ Workflow Optimization: I streamline customer service workflows by implementing automation, creating response templates, and developing knowledge base articles, reducing response times and boosting productivity. ✅ Customer Retention: I work to improve customer retention by fostering positive interactions and using proactive communication strategies to resolve issues before they escalate. ✅ Cross-Functional Collaboration: I communicate clearly with other teams (tech, billing, sales) to ensure that issues are resolved quickly and customer needs are met on time. 𝗧𝗼𝗼𝗹𝘀 & 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵: Zendesk, Gorgias, Intercom, Freshdesk, Tidio Slack, Notion, Trello, Asana Google Workspace, Microsoft Office Suite, Shopify Payment Platforms: Stripe, PayPal, Authorize.net 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗜 𝗛𝗮𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱 & 𝗪𝗵𝗮𝘁 𝗧𝗵𝗲𝘆 𝗗𝗼: ✅ Disputifier (SaaS): Helped eCommerce stores fight chargebacks with live chat and billing support. ✅ Memberium (SaaS): Provided troubleshooting and technical support for WordPress and Infusionsoft integration. ✅ SAPI (Fintech, London): Assisted with user onboarding, KYC verification, and app troubleshooting. ✅ Soberish (Health & Wellness): Handled over 2,700 support tickets in two months and improved customer satisfaction and response times. ✅ Conexwest (Logistics): Managed sales support and helped with customer quotes, delivery, and orders. ✅ Qwoted (PR & Media): Assisted with profile setup and general troubleshooting. ✅ Crossref (Nonprofit): Supported users with metadata inquiries, DOI issues, and account-related support. ✅ UENI (Website Builder): Guided users through website setup and provided onboarding support. ✅ International Tea Importers (Wholesale Tea): Managed customer orders, inventory inquiries, and fulfillment questions. ✅ Selloff.ng (eCommerce): Assisted with returns, complaints, and order-related support. ✅ Dr. Rachael’s Institute & Nutrabump (Health & Wellness): Provided customer support and community management via WhatsApp and Telegram. 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗜 𝗛𝗮𝘃𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱: ✅ Over 25,000 customer interactions handled across live chat, email, phone, and helpdesk platforms. ✅ Maintained an average customer satisfaction rating of 85% and higher. ✅ Reduced response times by 40% by optimizing support tools and automating workflows. ✅ Increased customer retention through proactive communication and efficient issue resolution. ✅ Created internal resources such as knowledge base articles, response templates, and process documentation to help teams work more efficiently. 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? I do more than just answer tickets. I build systems that make your customer service efficient, scalable, and human-centered. With a proactive mindset, I continuously look for ways to reduce churn, enhance satisfaction, and provide support experiences that will leave a positive impression on your customers. Whether you need day-to-day chat support, help with ticket management, or a technical support professional who can troubleshoot issues with software or billing, I am ready to help. Let’s talk about your customer support needs and how I can help you improve your service, increase retention, and scale your operations.
    Featured Skill Email Technical Support
    Customer Feedback Documentation
    Customer Onboarding
    Technical Support
    Ecommerce Order Fulfillment
    Customer Experience
    Zendesk
    Intercom
    Gorgias
    Communication Skills
    Customer Support
    SaaS
    Product Knowledge
    Online Chat Support
    Customer Service
    Email Support
  • $NaN hourly
    • 5.0/5
    • (21 jobs)
    Featured Skill Email Technical Support
    Task Coordination
    Online Chat Support
    Executive Support
    Asana
    Trello
    Administrative Support
    Microsoft Office
    Online Research
    Virtual Assistance
    Google Workspace
    Email Support
    Data Entry
    Analytics & Tracking Setup
    Data Management
    Customer Relationship Management
  • $NaN hourly
    • 4.8/5
    • (6 jobs)
    Featured Skill Email Technical Support
    Order Processing
    Refund Processing
    Order Tracking
    Freshdesk
    Zendesk
    Order Management
    Gorgias
    Stripe
    PayPal
    Alternative Dispute Resolution
    Ecommerce Support
    Shopify Dropshipping
    Customer Service
    Online Chat Support
    Email Support
  • $NaN hourly
    • 5.0/5
    • (2 jobs)
    Featured Skill Email Technical Support
    Lead Generation
    Email Support
    Content Research
    Customer Support
    Virtual Assistance
    Social Media Management
    Customer Service
    Administrative Support
    Data Entry
    Content Writing
  • $NaN hourly
    • 5.0/5
    • (2 jobs)
    Featured Skill Email Technical Support
    Customer Service
    Customer Onboarding
    Customer Support
    Administrative Support
    Email Management
    Calendar Management
    Email Support
    Phone Support
    Data Entry
  • $NaN hourly
    • 5.0/5
    • (1 job)
    Featured Skill Email Technical Support
    Email Support
    Technical Support
    Data Analysis
    Ecommerce Management Consultation
    Project Management
    Customer Support
    Ecommerce Development Consultation
    Ecommerce Website Development
    Lead Generation
    Data Entry
    Administrative Support
    Digital Marketing Strategy
    Virtual Assistance
  • $NaN hourly
    • 5.0/5
    • (1 job)
    Featured Skill Email Technical Support
    Multiple Email Account Management
    Email Marketing Platform Support
    Email & Newsletter
    Email Campaign
    Email List
    Email Support
    Marketing Management
    Email Automation
    Email Marketing Strategy
    Email Marketing
    Klaviyo
    HighLevel
    ClickFunnels
    Sales Funnel Implementation
    Sales Funnel Builder
  • $NaN hourly
    • 5.0/5
    • (3 jobs)
    Featured Skill Email Technical Support
    Task Coordination
    Executive Support
    Personal Administration
    File Management
    Calendar Management
    Email Management
    Scheduling
    Communications
    Presentation Design
    Google Workspace
    Email Support
    Data Entry
    Virtual Assistance
    Administrative Support
    Email Communication
  • $13 hourly
    • 5.0/5
    • (6 jobs)
    Looking for a Technical personnel to handle user queries and create delightful customer experiences? Your Journey ends here!!! I am an embedded engineer by training but I switched over to technical support where I assist customers with already built products to make sure they enjoy using those products. I have a deep understanding of WordPess and web technolgies in general. I have experience with zendesk, Klaus, Textexpander and Slack also to make my work faster. I am a quick learner and can pick up any new technology stacks that your products may require. I do an average of 5-6 interactions an hour but can go as high as 10 for less complex requests. I previously worked as a contractor for Automattic as a Happiness Contractor where I provided support on the WordPress.com queue with issues ranging from billing to general website issues. I have also worked as a webmaster for different projects like gistwriter.com, nashvibes.com and ekoyeniyiandco.com in the past. My Technical support experience also includes providing physical support to clients with solar installations and also energy consumption related issues as an intern at Grit Systems, an Enerrgy Management company. Please do contact me for any Technical Supportt related work and I will be always happy to help.
    Featured Skill Email Technical Support
    Microcontroller Programming
    C
    Helpdesk
    WordPress
    Customer Support
    Arduino
    Email Support
    Technical Support
    Firmware Programming
    Embedded C
    Online Chat Support
    Embedded System
    English
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    Overwhelmed with tasks? Let me handle your to-dos while you focus on growing your business. With 8 years of experience as a dedicated Virtual Assistant and 7 years as a skilled Canva graphic designer, I help busy professionals and business owners manage tasks, stay organized, and stand out visually, so they can focus on what they do best. I am a highly motivated, detail-oriented professional who thrives on helping clients succeed. My communication is clear, my work ethic is strong, and my goal is always to exceed expectations. WHAT I BRING TO THE TABLE: Virtual Assistant Expertise: Calendar & Appointment Management Email Management & Marketing Customer Support & Live Chat Product and Content Uploading Blog Post Writing & Editing E-commerce Support (Shopify, WooCommerce, etc.) Research & Idea Generation CRM Tools & Troubleshooting Phone and Email Handling Social Media Management Personal Assistance & Task Management GRAPHIC DESIGN SERVICES (Canva & More): Logo Design Posters & Flyers Business Cards 3D Animations & Whiteboard Explainers Branded Social Media Graphics Product Mockups & Visual Concepts Why Work With Me? I work with honesty, sincerity, and professionalism. Your satisfaction is my top priority, and I take every task seriously, whether scheduling appointments or creating scroll-stopping designs. Whether you need a long-term virtual assistant partner or an on-demand graphic designer, I’m here to help you grow and get more done with less stress. Let’s connect and bring ease, efficiency, and creativity to your business.
    Featured Skill Email Technical Support
    Appointment Scheduling
    Online Chat Support
    Google Forms
    Customer Support
    Customer Relationship Management
    Data Entry
    Phone Support
    Email Support
    Email Communication
    Logo Animation
    Logo Design
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    I am a self motivated Customer Service Representative and Telemarketing agent. I have a knack for solving customer complaints and closing deals and sales. I am skilled in the use of CRM software and tech sales software. With over 5years experience in both fields, I am here to help your business achieve that goal.
    Featured Skill Email Technical Support
    Data Entry
    Interpersonal Skills
    Customer Support
    Product Knowledge
    Communication Etiquette
    Email Support
    Order Tracking
  • $6 hourly
    • 5.0/5
    • (1 job)
    I’m a photo editor with extensive experience in photo retouching for all media and aesthetic purposes. E-commerce, Weddings, creative manipulations. My tool of choice is Adobe Photoshop CC. I'm open to both long and short-term relationships with clients as satisfaction and recommendations are important to me.
    Featured Skill Email Technical Support
    Adobe Premiere Pro
    Photo Editing
    Adobe Lightroom
    Photo Manipulation
    Photo Color Correction
    Canva
    CorelDRAW
    Photography
    Photo Retouching
    Image Editing
    Adobe Acrobat
    Adobe Photoshop
    Email Support
    Phone Support
    Zendesk
    HubSpot
  • $15 hourly
    • 4.8/5
    • (4 jobs)
    🚀 Ready to Transform Your Email Marketing and Drive Real Results? As a certified Klaviyo specialist, I help e-commerce businesses like yours unlock the full potential of email marketing. From crafting engaging campaigns to optimizing automation flows, I’ll ensure your emails not only reach inboxes but also convert subscribers into loyal customers. 🌟 Here’s What I Bring to the Table: ✅ Expertise in Klaviyo: Deep knowledge of segmentation, automation, and analytics to create campaigns that deliver results. ✅ Data-Driven Strategies: I analyze performance metrics to continuously refine your campaigns for maximum ROI. ✅ Customized Solutions: Tailored email marketing strategies that align with your brand and business goals. ✅ Engaging Content: Compelling copy and visually stunning designs that captivate your audience and drive action. ✅ Proven Results: I’ve helped clients achieve a 25% increase in open rates and a 15% boost in conversions. 💡 Got Questions? Here Are Some Answers: ❓ What types of businesses can benefit from Klaviyo? Klaviyo is perfect for e-commerce stores, subscription services, and nonprofits looking to engage their audience and drive sales. ❓ How do you ensure my emails stand out? Through personalized content, eye-catching designs, and A/B testing, I create emails that grab attention and inspire action. ❓ What’s your approach to segmentation? I strategically segment your audience to deliver the right message at the right time, boosting engagement and conversions. 🔥 Let’s Take Your Email Marketing to the Next Level! Send me a message, and let’s discuss how we can create campaigns that grow your business.
    Featured Skill Email Technical Support
    Wix
    Squarespace
    Email Support
    ConvertKit
    Email & Newsletter
    Search Engine Optimization
    Freshworks CRM
    ActiveCampaign
    Email Automation
    Email Campaign Setup
    Mailchimp
    Email Design
    Email Copywriting
    Email Marketing
    Klaviyo
  • $10 hourly
    • 5.0/5
    • (1 job)
    am driven by passion to consistently provide excellent service to my wonderful clients. I'M ALWAY AVAILABLE TO RESPOND IN A SECONDS Dear Intending Client Are you drowning in a sea of administrative tasks, urgently seeking help ? Let me be your Virtual help Imagine having more time for what truly matters: growing your business, nurturing client relationships, or simply enjoying life. My services are the key to unlocking your productivity potential. I don't just tackle tasks; I solve your pain points, liberating you from the grind. I am multitalented, tech-savvy and capable of managing your calendar, generating prospective leads for your company, organizing your staff, and expanding your firm. I am an expert executive assistant with over 2 years of supporting executives, startup founders, CEOs, and entrepreneurs to achieve a productive work-life, healthier well-being, and richer life by taking off all organizational stress from them. My expertise lies in project management, team management, executive support, social media managing & marketing and content writing. My passion to assist Executives is motivated by a desire to help them concentrate on what is most important in life. I contributed to the growth of the companies with which I have worked by creating new techniques or improving existing ones, therefore supporting team members in attaining exceptional job productivity while reducing operational expenditures. WHY SHOULD YOU HIRE ME? • I give quality and excellent services at good rates. I go above and beyond to get the job done . . • I am a fast learner. • I have a well equipped working environment. These are a few of my feedbacks: 🏆 "Fiyinfoluwa was a great asset to my team. She pays attention to details, she is proactive and her results were accurate and professional. I would definitely love to have you on board again"- Kazeem Alani. Head of Resources, Adekaz concept midrand South Africa. "Thank you for making my work-life so easy, I will surely recommend you to any executive in my corner because they deserve to benefit from your wealth of knowledge. You are super good at what you do"-Hammed Abubakar Atk standard Johannesburg South Africa. MY EXPERTISES: 💎 EXECUTIVE ASSISTANT 👉 Executive Support 👉 Administrative Support 👉 Email and Calendar Management 👉 Filing and Documentation 👉 Data Entry and Scraping 👉 Appointment Management 👉 Team and Project Management 👉 Social Media Management 👉 Email Marketing and Newsletter management 👉 Data Scrapping and Lead generation 👉 Social Media Management and Hunting 👉 LinkedIn Outreach and Nurturing. 👉 Basic Bookkeeping and several other tasks assigned 💎 CUSTOMER SUPPORT 👉 Empathy 👉 Help desk ticketing system 👉 Customer Support (Email, Phone, and Live Chat) 👉 Customer Feedback Survey tool (Survey monkey) 👉 Product Knowledge 👉 Reporting Dashboard 👉 Customer Experience and Satisfaction CSAT, NPS & CES 👉 Live chat Expert 👉 Customer Relationship Management (CRM) 💎 PROJECT MANAGEMENT 👉 Project planning, initiation, and execution 👉 Independently manage projects (I can also work effectively in a team) 👉 Agile methodologies approach to project management 👉 Develop project scopes and objectives within the organization's service level 👉 Quality Assurance and Testing 👉 Risk Management 👉 Comprehensive project documentation and analysis 👉 Risk Mitigation 🔧 Premium tools that I am proficient with include: Zoho, Zendesk, Sprout Social, Slack, Recurly, Chatbot, Google Suite, Microsoft Suite, Zoom, Skype, Calendly, Hubspot, Hootsuite, Salesforce.com, Asana, Trello, ClickUp , ActiveCampaign , Angelist, Gohire, LinkedIn, Survey Monkey, Thinkify, Teachable, Covertkit, Monday.com, Help Scout and others that I can learn within a short time. You should hire an experienced support system like me who will relieve you of all administrative, customer service, and organizational stress since, as an executive, you too deserve a better quality of life and a healthy working environment. Let's get started already!🤗 Click on the "Invite to Job" button and I will respond as soon as possible. Best Regards Fiyinfoluwa
    Featured Skill Email Technical Support
    Data Analytics
    Customer Service
    Customer Support
    Email Support
    Receptionist Skills
    Customer Support Plugin
    Virtual Assistance
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    Content writer Content Generator Brand Naming Product Naming Product Descriptions🌟 Hi there, I'm King Zerah, a detail-oriented and creative content writer, bringing to reality some of your abstract thought. With my love for indepth research i also develop content from scratch. I am a detailed typist with a great typing skills rating at 0.00001 error chances and an accuracy of 78WPM hence, delivery of project ahead of schedule is guarantied. Likewise am creative at brand naming, product naming, and crafting compelling descriptions. My goal is to elevate your brand and products through strategic names and engaging content with in depth research skills. What I Bring to the Table:- Engaging Contents:-My contents are second to non with in-depth research, analysis of various events corroborating what am writing about and having a logical conclusion of what to expect if the subject matter is followed through. Brand Naming:- I specialize in creating memorable and marketable brand names that resonate with your target audience. Let's work together to build a brand identity that stands out in a crowded market. Products Naming:- Crafting product names that not only describe but captivate is my forte. Whether it's a new line or individual items, I ensure names that leave a lasting impression and enhance your product positioning. Product Descriptions:- Transforming features into persuasive narratives is where I shine. I create product descriptions that not only inform but also inspire potential customers, driving engagement and conversions. Application Descriptions:- From mobile apps to software solutions, I excel in articulating the value and functionalities of applications. Let me help you communicate the unique selling points of your technology in a clear and compelling manner. Why Choose Me:- Proven Track Record:- I've successfully collaborated with diverse clients, contributing to the success of their branding and marketing efforts. Adaptability:- Whether you're launching a new brand, expanding your product line, or introducing an app, I adapt to your unique needs and deliver tailored solutions. Timely Delivery:- Time is of the essence. I prioritize deadlines and ensure that you receive high-quality work within the stipulated timeframe. SEO optimization:- Contents generated by me are search engine optimized, hence they are made to pull traffic by using certain keywords, if the content generated is for public consumption. Let's Collaborate:- Ready to take your brand and products to the next level? Let's discuss your vision, and I'll bring my skills to the table to create a compelling narrative for your business. Feel free to reach out for a consultation or to discuss your specific project needs. I'm excited to be a part of your success story!
    Featured Skill Email Technical Support
    Research & Strategy
    Writing
    Product Description
    Short Story Writing
    Cold Email
    Brand Naming
    Product Name
    Social Media Account Setup
    Content Rewriting
    Email Support
    Virtual Assistance
    Storytelling
    Content Writing
    Typing
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    ✔24/7 availability ✔Quick response ✔Accuracy ✔Quality ⭐⭐⭐⭐⭐ 5.00 "Temitope was great, she understood the task well, she did the research, added additional relevant data beyond what I asked for, and gave me a nice recommended course of action based on it" --- This is the type of comments I strive to get from my clients based on the quality of work I produce for them. You can trust that your task is in good hands. I have over 3 years of Professional hands-on experience handling Data Entry, Administrative Support and Customer Service in Corporate organizations. (refer to the experience section of my profile for details) I have excelled in streamlining operations, providing reliable support, and resolving operational challenges which achieved notable results like significant workflow improvements. 📌 My hallmark is the attention to detail, efficient problem-solving, and my drive for excellent results and positive work feedback. They contribute to the seamless execution of task across these diverse areas of expertise. ✒️Efficient Data Entry Services: Let me optimize your workflow by handling your data entries so you can navigate your business with ease. I'll manage your data tasks with precision to maintain reliability and swift results. ✒️Reliable Administrative Support: As your Virtual Assistant, I'm here to tackle the tasks that eat up your time, so you can focus on what truly matters. I deliver top-notch administrative service, without compromising on quality. ✒️Dedicated Customer Support: Customer service is at the heart of every successful business. I deliver exceptional customer support, ensuring timely and empathetic assistance. Let me handle your customer relations to elevate your client experience. Here's what I can bring to your project: -📍Extensive experience in diverse project scope, offering a broad perspective on possible solutions. -📍 Thorough project analysis, identifying core needs, and delivering precise, tailored solutions. -📍 Swift turnaround, ensuring your project meets timeline even if you're racing against the clock. -📍 Detail-oriented execution, minimizing errors and ensuring top-quality deliverables. -📍 Commitment to confidentiality and data security. Why you should choose me over other freelancers: -📍 Customer Focused: With my experience in customer service, I am honed to understand client needs and go above and beyond to ensure quality service and client satisfaction. -📍 Responsiveness: I keep all lines of communication open 24/7, providing updates and addressing any potential concerns promptly. -📍 Resilience & Problem Resolution: My proactive approach guarantees a quick resolution to any challenges your project may face. -📍 Reliability: Count on me to always deliver on each project. I assure clients of a dependable partner who's committed to reaching their goals with consistent excellence. -📍 Kindness: This is a life principle I implement in every area; treating everyone with respect and approaching all situations with empathy. Overall, I care about bringing value to your project and ensuring its success. Ready to elevate your business by optimizing your time and tasks? Feel free to message me, and let's get started on your next project.
    Featured Skill Email Technical Support
    Slack
    Microsoft Teams
    HubSpot
    Zoho CRM
    Online Research
    Time Management
    Organizational Plan
    Communication Skills
    Email Support
    Phone Support
    Microsoft Excel
    Microsoft Word
    Computer Skills
    Data Management
    Data Processing
  • $5 hourly
    • 5.0/5
    • (1 job)
    Behind every successful CEO is a superstar, proactive, highly organized, and adaptable virtual assistant who excels in managing schedules, streamlining communication, and anticipating the CEO's needs. This superstar VA sometimes plan travels, does online research, plan meetings and take minutes or notes during meetings, manage stakeholders, support customers and is also proficient in the use of google workspace as well as several AI tools for efficiency. VA services save businesses about 40% expenses. If you are wondering where on earth you going to find this one VA that knows how to do it all efficiently, self manage and save you time to focus on more strategic tasks then I am more than happy to announce to you that you have come to the right place. Welcome to my profile! I am a certified Virtual Assistant and Customer Service Representative, Alx trained, with extensive experience within and outside Upwork. My background and skill-set has equipped me with all it takes to be a solid support ensuring the smooth operation of your company and I go the extra mile to ensure my clients' satisfaction. I have honed my skills in various areas such as: ✅Administrative Support Services : Proofreading and editing, appointment scheduling and settings, file management, Email management and more. ✅CV, Cover letter and LinkedIn creation/ revamp. ✅ Graphics Design: Creation of Flyers, posters, logos and portfolios ✅Customer Support and Services - CRM handling, complaint resolution, call handling, email support, live chat, troubleshooting, and more. ✅Data Entry and Analysis: Transcription, Data entry, Data sorting, Data cleaning, Data validation and quality checks, Data formatting and more. ✅Sales and Telemarketing: Cold calling, warm calling, closing deals and more. Furthermore, I possess proficiency in several tools including: ✅Administrative and file management tools - Google Drive, Microsoft OneDrive, Dropbox, ChatGPT, Microsoft Word, Google Doc, Microsoft PowerPoint and more. ✅Project management tools: Monday.com, Asana, Zapier, Clockify and Trello. ✅Proofreading and editing tools: Microsoft Word, Google Docs, Scribbr, Grammerly. ✅Appointment scheduling tools: Google calendar, Calendly. ✅Customer service tools: Zendesk, Hubspot CRM, Zoho CRM, and E-mail. ✅Communication tools: Microsoft Teams, Slack, Zoom, Google Meet and YouTube. ✅Data Entry and Analysis tools: Microsoft Excel, Google Sheets and Microsoft 365. ✅Design Tools: Canva In addition to the above-mentioned skills sets and tools which I use with ease, I am also familiar with social media platforms like: ✅LinkedIn ✅Twitter ✅Facebook ✅Telegram ✅Instagram ✅WhatsApp ✅TikTok If you are seeking a versatile virtual assistance for your business needs, one who is also available for any other duties assigned, then let's connect so we can explore how I can assist your business effectively. Thank you for your time!
    Featured Skill Email Technical Support
    Resume Writing
    LinkedIn Profile Creation
    Online Chat Support
    Email Support
    Online Research
    Microsoft Office
    Social Media Account Setup
    Sales
    CRM Software
    Canva
    Appointment Scheduling
    Editing & Proofreading
    Administrative Support
    Data Entry
    Customer Service
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    *Welcome to My Profile! Your Search for an Exceptional Customer Service Representative Ends Here.* With 2 years of experience, I am committed to providing tailored virtual and customer support to meet your unique needs. I offer expert assistance to individuals, startups, executives, and businesses, ensuring seamless task execution and organizational growth. *Services:* - *Customer Support:* Calendar Management, Email Management, Chat Support, Appointment Scheduling, Document Preparation, Data Entry, File Organization, Meeting Preparation, Expenses Tracking, Customer Service, etc. - *Data Management:* Data entry, document formatting, and creating fillable PDF forms. - *Online Presence:* Social Media Management, social media marketing, website updates, content creation, graphics design, and product listings management. - *Lead Generation and Customer Service:* Generating leads and delivering top-notch customer support. - *Project Management and Specialized Services:* Project coordination, payroll handling, and more. *Tools Proficiency:* Proficient in Microsoft Office Tools, Google Workspaces, Canva, Tawk.to, Zoho, Intercom, Slack, Notion, Dropbox, Adobe Acrobat, and more. Always eager to learn new tools for efficient task execution. *Why Hire Me?* - 2 years of Administrative experience - Meticulous attention to detail - Effective communication skills - Quick learner of new concepts - Fast turnaround time - Available 24/7 - Excellent time management abilities - Utmost commitment to confidentiality Let's connect for a quick call to discuss how I can assist you in achieving your goals. Thank you!
    Featured Skill Email Technical Support
    Product Ad Campaign
    Communication Skills
    Problem Solving
    Data Collection
    Time Management
    Word Processing
    Spreadsheet Automation
    Administrative Support
    Customer Service
    Customer Support
    Intercom
    Zoho CRM
    Email Support
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    PROFILE Dedicated customer service and support VA with over 3 years of experience providing excellent support. Skilled in resolving issues quickly and keeping customers satisfied. Proficient in using customer service tools and experienced in accurate data entry. Committed to teamwork and ensuring both great service and accurate information management. SKILLS Empathy and Ability to use positive language Excellent verbal and written communication Multitasking and time management Administrative duties Email management/Support Familiarity with social media platforms for customer engagement [Meltwater, Sparkcentral] Strong attention to detail Microsoft office proficiency Google suite
    Featured Skill Email Technical Support
    Communication Etiquette
    Phone Support
    Email Support
    Product Knowledge
    Microsoft Excel PowerPivot
    Excel Formula
    Microsoft Word
    Outbound Call
    Google Sheets
    Microsoft Excel
    Data Entry
    Customer Service
    Customer Support
    Email Management
    Typing
  • $5 hourly
    • 0.0/5
    • (2 jobs)
    ✅ Shopify VA ✅ 100% job success ✅Shopify Product Listings ✅Order Tracking and processing ✅Customer Service VA ✅Chat GPT ✅Gorgias ✅Virtual Assistant for Online stores Hi there! I'm an experienced Shopify Virtual Assistant, dedicated to optimizing your e-commerce store for success. I specialize in product management, customer support, and content creation. SERVICES OFFERED Product Management: SEO-friendly product descriptions and high-quality image uploads. Order Processing: Efficient handling of orders and inventory management. Customer Support: Timely responses via chat/email using tools like Gorgias. Content Creation: Compelling narratives that highlight product benefits. KEY SKILLS ✅ Shopify Expertise ✅ 100% Job Success Rate ✅ Product Listing Optimization ✅ Order Tracking & Customer Support ✅ Familiar with Canva, Google Docs/Sheets, SEMrush WHY WORK WITH ME I’m detail-oriented, results-driven, and always up-to-date with e-commerce trends. My previous clients have seen up to 25% conversion boosts through my optimized listings. Let’s connect to elevate your Shopify store! 📞 Contact Me Today!
    Featured Skill Email Technical Support
    Ecommerce Order Fulfillment
    Accuracy Verification
    Product Listings
    Microsoft Excel
    Order Tracking
    Google Sheets
    Canva
    Online Chat Support
    Email Support
    English
    Gorgias
    Customer Service
    Shopify
    Virtual Assistance
    Data Entry
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