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Hire the best Email Technical Support Specialists in Ikeja, NG

Check out Email Technical Support Specialists in Ikeja, NG with the skills you need for your next job.
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Clients rate Email Technical Support specialists
Rating is 4.7 out of 5.
4.7/5
based on 165 client reviews
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    Are you looking for a reliable, proactive, and highly organized Virtual Assistant, E-commerce Customer Service expert, or Admin Support Specialist? Look no further! With over 3 years of experience, I specialize in helping businesses streamline their operations, boost customer satisfaction, and optimize daily workflows. Whether you're managing an online store, dealing with customer inquiries, or needing administrative support, I am here to make your life easier. Key Skills & Expertise: Virtual Assistance: Efficient task management, email handling, scheduling, and general administrative tasks. E-commerce Customer Support: Expertise in managing platforms like Shopify, Amazon, WooCommerce, and eBay. Responding to customer inquiries, processing orders, and handling returns with a focus on customer satisfaction. Order Fulfillment & Inventory Management: Assisting with accurate and timely processing of orders and maintaining inventory levels. Admin Support: Calendar management, data entry, travel arrangements, file organization, and other admin duties to keep your operations running smoothly. Problem Solving: Handling customer complaints or issues with professionalism and finding effective solutions to improve their experience. CRM & Tools Proficiency: HubSpot, Salesforce, Zendesk, G Suite, MS Office, and project management tools like Trello, Asana, and Slack. Why Choose Me? Dependable & Detail-Oriented: I thrive on efficiency and ensuring that no task falls through the cracks. Strong Communication Skills: Clear, concise, and effective communication ensures that you’re always up to date. Customer-Centric Approach: I prioritize customer satisfaction and retention, helping you build lasting relationships. Adaptable & Quick Learner: I am always up for learning new tools and methods to improve the service I provide. Services Offered: Virtual Assistance E-commerce Store Management Customer Service (Email, Chat, Phone) Order Processing & Returns Management Administrative Support & Data Entry CRM and Email Management Calendar Management & Scheduling Let’s work together to simplify your workload, increase productivity, and enhance customer satisfaction. Contact me today, and let’s get started.
    Featured Skill Email Technical Support
    DeepL Translator
    Order Tracking
    Appointment Scheduling
    BigCommerce
    Shopify
    Email Support
    Calendar Management
    Communication Skills
    Problem Solving
    Gorgias
    Virtual Assistance
    Customer Support
    Administrative Support
  • $10 hourly
    • 5.0/5
    • (5 jobs)
    🚀 Need a highly organized Virtual Assistant, a proactive Project Manager, or a reliable Accountability Partner to help scale your business or personal productivity? You just found the right person. Hi, I’m Stella – your go-to support system for getting things DONE. With over 3 years of experience helping entrepreneurs, founders, and busy professionals, I specialize in transforming chaos into clarity. I don’t just assist—I strategize, streamline, and execute to help you reach your goals faster. Whether you need a hand with project coordination, daily business operations, team support, or simply someone to hold you accountable to your tasks—I’ve got you covered. 🔹 What I Bring to the Table: Virtual Assistance that goes beyond admin tasks—I anticipate your needs and bring ideas to improve efficiency Project Management with a personal touch—SOP creation, team task tracking, follow-ups, and reporting Customer Support & Product Support—via Zoho Desk, Freshdesk, Intercom & more (Email, Live Chat, Phone) Email Warm-up & Campaign Setup using Mailshake & Mailerlite Chatbot Creation using Zoho SalesIQ (including automated flows that escalate tickets, redirect to agents, or connect with KBs) Smart Tips & UX Automation—setting up website tips and prompts to guide users Zapier Automation—for streamlined workflows across apps and tools Shopify Support—Installing and testing apps to enhance customer experience Content Writing & SEO Practices for blogs, newsletters, or help docs Social Media & Email Marketing using Mailchimp, Canva, and automation tools Lead Generation & Outreach—40+ verified leads in 24 hours using custom scraping and outreach flows Accountability Check-ins—Motivational support to keep YOU focused and on track 🔧 Tools I’m Proficient With: Asana | Trello | ClickUp | Notion | Monday.com | Google Workspace | Microsoft Office | Mailerlite | Mailshake | Shopify | Canva | Capcut | WordPress | Zoho SalesIQ | Zoho PageSense | Zapier | HubSpot | Intercom | Freshdesk | Slack | ChatGPT | Apollo.io | Tallyfy 📌 Services You Can Count On: Executive & General Virtual Assistance Project Management & Team Coordination SOP Drafting & Process Documentation Email & Calendar Management Customer Support (Live Chat, Email, Phone) CRM & Help Desk Management Email Marketing & Campaign Automation Social Media Management & Content Scheduling Lead Generation, Research & Outreach Accountability Partner Check-ins File Organization, Proofreading, and Data Entry Shopify App Support & Website Optimization With me on your team, you’re not just hiring a VA—you’re partnering with someone who genuinely cares about your business. I’m here to free up your time, boost team performance, and help you achieve your milestones faster. 💬 Ready to get things off your plate and into capable hands? Let’s chat. Send me a direct message, invite me to your job, or click "Hire Me Now"—I’ll respond promptly.
    Featured Skill Email Technical Support
    SEO Writing
    Email Marketing
    SaaS
    Data Entry
    Executive Support
    Online Research
    Communications
    Problem Solving
    Lead Generation
    File Management
    Calendar Management
    Virtual Assistance
    Administrative Support
    Appointment Scheduling
    Email Support
  • $10 hourly
    • 3.7/5
    • (10 jobs)
    Are you seeking a Tech-Savvy Customer Support Specialist who can expertly understand and meet your customers' needs, transforming them into loyal brand ambassadors? As an Seasoned Customer Support Specialist with over four years of experience supporting E-commerce brands, Health Tech, Nonprofits, and other corporate organizations, I am dedicated to ensuring seamless and high-quality customer experiences. I take pride in helping customers make informed decisions, improving customer loyalty and retention, and fostering brand recognition through exceptional service. My top priority is to support busy entrepreneurs and organizations by managing and enhancing the customer support function. I’m skilled in creating and optimizing customer support processes to contribute to overall organizational success. Core Skills: 💎 Customer Support Expertise 💎 Customer Onboarding & Post-Purchase Support 💎 Data Entry 💎 Multi-channel Support: Email, Phone, Chat and Social Media 💎 Development of Support Templates, Macros and Training materials Tools & Platforms: I am proficient in Gorgias, Reamaze, Zendesk, HubSpot, FreshDesk, LiveChat, Helpscout, Google Workspace, Microsoft Office, Zoom, Skype, Canva, Trello, Asana, HelpDocs, Slack, Discord, OpenPhone, AirCall, ReCharge, Google Translate, DeepL, and more. I am a reliable, skilled professional committed to delivering quality service that exceeds expectations and helps grow your business. Thank you for considering me for your customer support needs. 📞 Let’s schedule a call to discuss how I can add value to your brand. Best regards, Osas
    Featured Skill Email Technical Support
    Customer Feedback Documentation
    Customer Service Training
    Customer Engagement
    Inbound Inquiry
    Ecommerce Support
    Customer Onboarding
    Order Tracking
    Product Knowledge
    Online Chat Support
    Email Support
    Customer Service
    Customer Support
    Shopify
    Zendesk
    Gorgias
  • $15 hourly
    • 5.0/5
    • (8 jobs)
    Interpersonal Communication Ability to Diagnose Problems Adaptable and Flexible Leadership and Team Management Ability to Work Under Pressure Analytical Thinker Decision and Time Management Attention to Detail
    Featured Skill Email Technical Support
    Critical Thinking Skills
    Customer Support
    Microsoft Azure
    Database Administration
    Microsoft Windows
    Technical Support
    Troubleshooting
    Scriptwriting
    Information Technology
    Email Support
    English
    Microsoft SharePoint
  • $20 hourly
    • 4.9/5
    • (4 jobs)
    I'm a great communicator and good with problem solving, with a 3 year working experience in Technical support.
    Featured Skill Email Technical Support
    Email Communication
    System Configuration
    Product Knowledge
    Customer Support
    Hardware Troubleshooting
    Technical Support
    Email Support
  • $5 hourly
    • 4.7/5
    • (8 jobs)
    I maintained proactive approach to customer empathy, identifying customer satisfaction concerns and managing customer expectations. I solve customer problem in downloading, installing and activating Office 365 and windows by identifying a customer's issue, collecting the relevant information and also investigating the root cause of the problem by utilizing provided resources and knowledge base. I talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. I also research in real-time for issue resolution and collaborating with team members where applicable. I also collaborate with subjects matter experts and escalation managers when additional support is needed.
    Featured Skill Email Technical Support
    Email Support
    Online Chat Support
    Data Entry
    Customer Onboarding
    CRM Software
    Customer Satisfaction
    Cold Calling
    Phone Communication
    Lead Generation
    Multiple Email Account Management
    Customer Support
    Microsoft SharePoint Administration
    Appointment Setting
    Real Estate Cold Calling
    Phone Support
  • $7 hourly
    • 4.9/5
    • (17 jobs)
    With over 4 years of hands-on experience, I bring a unique blend of customer care expertise and virtual assistance skills to help you streamline operations, solve problems, and boost customer satisfaction. Whether it’s managing schedules, handling customer inquiries, or taking on time-consuming tasks, I’m here to free up your time and make your business run smoother. Let’s work together to create a seamless experience for your clients and support your growth! MAIN SERVICES ✅ Chat & Phone Customer Support ✅ Virtual Assistant Support ✅ Calendar & Email Management ✅ Research Assistance ✅ Data Entry & Management ✅ Project Coordination ✅ Social Media Management ✅ Administrative Support ✅ Travel Planning Tools: ✅ Microsoft Suite: Word, Excel, PowerPoint, OneNote, OneDrive ✅ Project Management: Asana, Trello, Slack, Zoom, Skype ✅ Graphic Design: Canva, Lightroom, Crello ✅ E-commerce: Shopify, Etsy ✅ CRM: HubSpot, Zoho, Intercom ✅ Google Workspace: Gmail, Google Drive, Google Sheets, Google Docs, Google Meet, Google Calendar WHY HIRE ME? ✅ Empathy: I prioritize people and am skilled in conflict resolution, ensuring customers feel heard and valued. ✅ Expert Communication: My clear and friendly communication style ensures smooth interactions with clients and team members. ✅ Adaptability & Learning: I thrive on embracing new software and systems, always striving for innovation to move your business forward. ✅ High Response Time: I provide efficient and quick responses to ensure seamless operations and satisfied clients. I combine customer service expertise with virtual assistance to deliver exceptional, personalized support for your business needs. Let me be your go-to guy for all your customer service and virtual assistant needs! 😊
    Featured Skill Email Technical Support
    Customer Onboarding
    Internal Reporting
    Travel Itinerary
    Customer Analysis
    Social Media Management
    Graphic Design
    Presentations
    Data Analysis
    Ecommerce
    Microsoft Excel
    Scheduling
    Data Entry
    Email Support
    Phone Support
    Online Chat Support
  • $10 hourly
    • 5.0/5
    • (12 jobs)
    Are you dealing with difficult customer service situations and feeling the pressure to keep consumers satisfied? I understand your frustration and am here to help. With over seven years of experience in inbound, outbound, and social media interactions, I specialize in tackling customers' problems head-on. My Upwork Skill Certification speaks much about my customer service experience. I focus on your client's needs by using a client-centric approach, empathy, and excellent communication skills. I constantly seek improvement and am keen to adapt and grow with your organization. My knowledge extends to tools such as Salesforce, allowing personalized consumer interactions. Additionally, I possess deep insights into the banking industry, ensuring tailored solutions for your specific needs. Core Competencies: Customer Retention Multichannel Support (Email, Phone, Live Chat) Social Media Engagement Empathy and Conflict Resolution Problem-Solving Impeccable Communication Multitasking Accurate Data Entry Proficient in Tools: Salesforce Instagram Facebook Twitter Sprout Social Are you ready to enhance your overall customer service experience? Let us make it happen together. Whether it's increasing customer satisfaction, optimizing communication channels, or resolving problems quickly, I'm here to help you every step of the way. Please send me a direct message now to get started on your project.
    Featured Skill Email Technical Support
    Customer Onboarding
    Social Customer Service
    Voice-Over Recording
    Voice Acting
    Voice-Over
    Translation
    Voice Recording
    Data Entry
    Market Research
    Administrative Support
    Customer Retention
    Customer Service
    Email Support
    Phone Support
    Online Chat Support
  • $15 hourly
    • 4.9/5
    • (6 jobs)
    I help busy professionals and growing businesses streamline workflows, boost efficiency, and achieve their goals through expert Project Management, Executive Virtual Assistance, and Social Media Management ✴️ ❓ Are you a busy professional drowning in to-do lists and struggling to keep projects on track? ❓ Do you run a growing business that needs a system to manage tasks, deadlines, communication, and social media effectively? I can help! As a skilled Project Manager, Virtual Assistant, and Social Media Specialist, I specialize in: 🔻 Freeing up your valuable time by delegating tasks and social media management, allowing you to focus on the bigger picture. 🔻 Improving organization and productivity by implementing project management tools like Monday.com, Trello, Asana, Airtable, ClickUp, Make/Integromat, Notion, and HighLevel to create clear workflows and track progress. 🔻 Developing and executing tailored social media strategies to grow your online presence, engage your audience, and drive brand awareness. 🔻 Meeting deadlines consistently by ensuring both projects and social media campaigns are completed on time and within budget. 🔻 Boosting collaboration and communication by facilitating seamless communication between team members and enhancing social engagement with customers. My Expertise: 📍 Project Management: From initial planning to execution and monitoring, I can manage your projects to success. 📍 Social Media Management & Marketing: Engaging content creation, strategy development, and campaign management for platforms like Instagram, Facebook, LinkedIn, and more. 📍 Administrative Support: Take the weight off your shoulders with tasks like scheduling, email inbox management, research, and data entry. 📍 CRM Setup and Optimization: Manage your customer relationships efficiently with a well-structured CRM system for optimized customer support. With a diverse set of skills and a keen understanding of various industries, I'm the right person to serve your specific needs in any of these industries: 🔻 Real Estate 🔻 Construction Companies 🔻 Education Management 🔻 Healthcare Institutions 🔻 Law Institutions 🔻 E-commerce & Online Retail 🔻 Hospitality & Travel 🔻 Tech Startups & SaaS Companies 🔻 Coaching & Consulting Businesses 🔻 Nonprofits & NGOs 🔻 Fitness & Wellness 🔻 Beauty & Fashion The Outcome? 🎯 Your projects and social media campaigns are meticulously organized and run like clockwork. 🎯 You have a clear roadmap to achieving your business and marketing goals. 🎯 Your team is engaged, and your audience is consistently growing. 🎯 You have the peace of mind to focus on what truly matters. I am always looking for ways to make processes easier and am eager to bring my organized self and can-do attitude to your next project! Shoot me a message, and let's make it a success together!☺️ Your Project and Social Media Powerhouse, Odufuwa Oluwakemi Ella. Related Search tags Social Media Management | Social Media Marketing | CRM Setup | CRM Optimization | Administrative Support | Workflow Optimization | E-commerce Support | Content Creation | Email Management | Scheduling Assistant | Research and Data Entry | Client Relationship Management | Customer Service Support | Project Coordination | Startup Support | Personal Assistant | Real Estate Assistant | Education Management | Travel Planning | Online Community Management | Virtual Office Assistant | Process Automation | Content Strategy
    Featured Skill Email Technical Support
    Business Process Automation
    Community Management
    Research & Strategy
    Email Support
    Microsoft Office
    Social Media Management
    Customer Support
    Google Workspace Administration
    Appointment Scheduling
    Data Entry
    Administrative Support
    Virtual Assistance
    CRM Automation
    Customer Relationship Management
    Project Management
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    Looking for a Skilled IT/Technical Support Professional or Virtual Assistant to Optimize Your Business? You’ve found the right person. I am Samuel Akintoye Ayomide, an IT Support Professional and Virtual Assistant with 4+ years of experience providing top-notch IT support, troubleshooting technical issues, and managing administrative tasks efficiently. My goal is to help businesses like yours enhance productivity, improve customer service, and maintain seamless IT operations. What I Offer: IT/Technical Support Services: Remote IT support for clients’ technical needs. Troubleshooting hardware and software issues. Managing operating systems (Windows, macOS, Linux). Network and system maintenance. Virtual Assistant Services: Email and calendar management. Appointment scheduling and customer service. Data entry and document management. Administrative task automation. Web Design & Development: Building and optimizing websites using HTML, CSS, and JavaScript. Enhancing website performance and user experience. Why Work With Me? Expertise: Proven experience in IT and administrative support roles, including: IT Support Specialist at a Software Company. Employee Experience & Technical Support at SeamlessHR. Desktop Support Technician at Hakmonit Business Center. Administrative Manager at a Software Company. Core Skills: Office Suite & Document Automation: Streamlining document workflows using Microsoft Office and Google Workspace. Communication Tools: Facilitating remote teamwork through platforms like Zoom, Slack, and Microsoft Teams. Technical Troubleshooting: Resolving system issues efficiently with minimal downtime. What You Can Expect: Prompt Communication: I’m easy to reach and responsive. Commitment to Quality: I deliver high-quality work on time. Confidentiality & Integrity: I prioritize data security and privacy. Whether you need technical support, administrative assistance, or web development, I provide personalized, results-driven services tailored to your business needs. Let’s Get Started! Feel free to contact me to discuss your project or ask any questions. I’m flexible with project rates, offering fixed fees or hourly rates based on your requirements. Looking forward to hearing from you. Best regards, Samuel Akintoye Ayomide
    Featured Skill Email Technical Support
    Administrative Support
    Microsoft Office
    Troubleshooting
    Technical Writing
    Data Entry
    AnyDesk Software
    Technical Support
    Email Support
    Problem Solving
    Helpdesk
    IT Support
  • $10 hourly
    • 0.0/5
    • (3 jobs)
    As a dedicated data annotation specialist, I bring precision and attention to detail to every project. My name is Vivian Ugochi Okeke, I am an Image, Video, Text, and Audio Annotator with years of experience in Annotating data to train machine learning models effectively and Artificial Intelligence. My commitment to quality ensures that every annotation meets industry standards and enhances model accuracy. I am proficient in various annotation tools such as bounding box, cuboid, polygon, polyline and annotation platforms such as CVAT, Labelbox, Labelimg, VGG annotation, LightTag Makesense.ai and have a strong understanding of data quality requirements. I thrive in fast-paced environments and am adept at managing multiple projects simultaneously while adhering to tight deadlines. Let's collaborate to turn your raw data into actionable insights! Thank You
    Featured Skill Email Technical Support
    Slack
    Asana
    Virtual Assistance
    Administrative Support
    Web Scraping
    Time Management
    Video Annotation
    Image Annotation
    Data Analysis
    Order Tracking
    Data Entry
    Data Annotation
    Email Support
    Data Segmentation
    Communication Etiquette
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    Delivering exceptional support and efficient solutions is the priority. With over 5 years experience in customer service, virtual assistance, and data management, I bring a results-driven approach to every project. Clients can count on a professional who enhances operations, improves customer satisfaction, and ensures accuracy across all tasks. Here’s What I Bring to the Table: 🔹Outstanding Customer Support: A proven track record of managing email, chat, and phone interactions to resolve issues promptly and maintain positive customer relationships. Skilled in de-escalation, problem-solving, and fostering brand loyalty. 🔹Seamless Virtual Assistance: Expertise in handling administrative tasks like email management, calendar scheduling, travel arrangements, and team coordination to save valuable time and keep operations running smoothly. 🔹Accurate and Reliable Data Management: Precision and efficiency are key. Whether it's entering, organizing, or analyzing data, every project is handled with meticulous attention to detail to ensure accurate and actionable results. Tools and Skills: Customer Support Tools: Zendesk, Freshdesk, Intercom, LiveChat, CRM platforms. Virtual Assistance Platforms: Google Workspace, Microsoft Office Suite, Asana, Trello, Slack. Data Management Expertise: Excel, Google Sheets, data mining, data cleaning, and reporting. Why Choose This Service? ✔ A commitment to delivering high-quality results on time. ✔ Clear and professional communication throughout every project. ✔ Flexible, proactive support tailored to meet unique business needs. The goal is to make operations more efficient, keep customers happy, and free up time for businesses to focus on what matters most. Let’s collaborate to achieve your objectives. Let's chat!
    Featured Skill Email Technical Support
    Lead Generation
    Administrative Support
    Customer Service
    Data Entry
    Microsoft Office
    Search Engine Optimization
    Social Media Content
    Email Support
    Social Media Management
  • $10 hourly
    • 5.0/5
    • (1 job)
    Gideon Unah has over 5 years of experience in assisting top executives. looking for an experienced professional with a demonstrated history of taking Inbound and making Outbound Calls, Paperwork, Excel Expert, Chat Moderator, Appointment Setter and other time-sensitive tasks, then hiring me will be an ideal solution. I have generated - nurtured - and retained dozens of customers for clients in Commerce, Information Technology, Social Networking, Entertainment, Self-Help, Education, and Lifestyle for Industries . I can confidently handle a variety of duties, including: ✅ Virtual Assistant ✅ Calendar Management ✅ Appointment Scheduling ✅ Social Media Management ✅ Email Management and Marketing ✅ Lead Generation and Research ✅ Responding to Customer Inquiries ✅ Email Writing and Follow-ups ✅ File, Folder, and Email Organization ✅ Client Meeting Coordination ✅ Supplier and Customer Communication ✅ Customer Query Handling via Email or Chat ✅Bill Pay and bookkeeping support ✅Coordination of outside contractors How I can help you: - Customer Support through Email, Live Chat, or Phone calls - Develop Healthy Customer Relationship to improve sales and exceed quota. - Promote Customer Loyalty. - Onboard New Customers. - Evaluates and Analyzes Customer Needs - Team Management (I have experience in handling a team consisting of 20 team members) Here are some important tools I use in supporting my customers, - Knowledge Management Tools like One Drive, Google Drive, and Dropbox - CRM Tools and Communication Integration software like HubSpot, Zendesk, Angaza Hub. - End-User Devices like LogMeIn, Google Meet, Zoom and Freshdesk - Data Management tools like : SPSS Statistical Tool and Microsoft Excel The best part about my talent is that I'm a fast learner and can easily learn new skills and work tools required to get the job done. Send me a message and let get started..
    Featured Skill Email Technical Support
    Data Scraping
    Email Support
    Tech & IT
    Microsoft Excel
    Microsoft Word
    Graphic Design
    IBM SPSS
    Customer Support
    Technical Support
    System Maintenance
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    I am a versatile and detail-oriented professional with hands-on experience in customer service, virtual assistance, executive support, and sales. I take pride in helping businesses operate more efficiently, build meaningful customer relationships, and achieve their goals. My priority is ensuring my clients feel supported and valued by addressing inquiries, resolving issues, and fostering positive, productive interactions. I believe that clear communication, thoughtful problem-solving, and a proactive approach are key to delivering exceptional results. By anticipating needs, offering practical solutions, and leveraging technology effectively, I strive to create lasting value and make a meaningful impact in every role I take on. What I Offer: Exceptional Customer Support: (Email, Chat, Phone) – Prompt, professional responses via email, chat, and phone, always prioritizing satisfaction.. Data Entry & Research: Accurate data management and in-depth research to support decision-making. Travel Research & Planning: Organized itineraries and seamless travel planning. MS Office Suite & Google Workspace Proficiency: Expertise in tools for seamless operations. Project & Task Management: Proactive management to keep projects on track. Lead Generation: Identifying and connecting with potential clients Appointment Booking & Calendar Management: Timely scheduling and coordination to optimize efficiency. Personal Tasks & Property Management: Assistance with property management and other personal tasks. Tools I Use: ✔CRM/Customer Support: Zendesk, Freshdesk, Convoso. ✔ HubSpot CRM. ✔Scheduling: Google Workspace, Calendly. ✔Task Management: Asana, Monday.com, Trello. ✔ Communication: Slack, Zoom. Why Choose Me? I am passionate about helping businesses thrive through my proactive approach and attention to detail. I adapt quickly to new challenges and deliver solutions tailored to your specific needs. Whether you’re looking for ongoing support or assistance with a specific project, I’m here to help you succeed. Ready to elevate your business and simplify your workload? Let’s connect! Send me a message, click "Invite to Job," or "Hire Me Now" to get started. Together, we can achieve a more balanced and stress-free work life.
    Featured Skill Email Technical Support
    Product Knowledge
    Customer Satisfaction
    Customer Support Plugin
    Communication Skills
    Active Listening
    Administrative Support
    Virtual Assistance
    Appointment Scheduling
    Customer Service
    CRM Software
    Customer Support
    Online Chat Support
    Email Support
    Phone Support
    Call Center Management
  • $5 hourly
    • 0.0/5
    • (1 job)
    Hello There! Looking for a skilled HR and Admin professional to streamline your operations or elevate your team's performance? I'd love to discuss how I can support your goals. I specialize in creating efficient workflows, ensuring smooth communication and fostering a positive workplace culture with over 3 years of helping organizations achieve their set goals, i am a perfect solution to getting your team to be top performers. I have managed a team of over 50 and played a key role in expanding them across various industries. I have designed and Implemented scalable processes to ensure smooth operations by 30%. I consider myself resourceful and self-taught always finding ways to improve my HR System My Expertise Include; ✅ Talent Acquisition and Retention ✅ Employee Onboarding and Training ✅ Performance Management ✅ HR Policies and Compliance ✅ Compensation and Benefits ✅ Administrative Support and Calendar Management ✅ Document Preparation and data Management I am proficient in exclusive tools and software such as Google workspace, Microsoft office suits, Google suite, Google drive, Zoom, Slack, Trello, Skype, Google meet, Google calendar, Linkedin, Canva, Capcut, Freshdesk, Zendesk, Calendly Clockyfy, Dropbox, Loom, Workday, Workforce. Why You Should Work With Me I bring result-driven approach to every project, ensuring deadlines are met and deliverables exceed expectations. Weather you need help finding top talents, drafting HR documents or managing administrative task, I am right here to help your business strive. Send that message now let's work together!
    Featured Skill Email Technical Support
    Team Management
    Recruiting
    Performance Management
    Interpersonal Skills
    Administrative Support
    Candidate Interviewing
    Candidate Evaluation
    Candidate Sourcing
    Employee Relations
    Employment Law
    Staff Recruitment & Management
    Human Resource Management
    Email Support
    Virtual Assistance
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    Your Reliable & Results-Driven Virtual Assistant Need someone you can trust to handle your administrative and project management tasks? I’m not just a VA, I’m your productivity partner. I help businesses stay organized, manage tasks efficiently, and focus on growth while ensuring seamless day-to-day operations. My Expertise: Virtual Assistance & Administrative Support Project & Task Management Calendar & Email Management File & Document Organization Research & Data Entry Lead Generation & CRM Management Customer Support (Email, Chat & Phone) Invoice & Receipt Management Here's what I bring to the table: 💥 Over 3 Years of Expertise: I've honed my skills in various areas, ensuring I can hit the ground running and handle anything you throw my way. 💥Flawless written and verbal communication for smooth collaboration and clear client understanding. ️💥 I prioritise ruthlessly, organise meticulously, and meet deadlines consistently. Say goodbye to missed opportunities and hello to productivity! 💥Adaptability is My Superpower: Different needs, different time zones? No problem! I adjust seamlessly to your unique workflow. 💥My precise and accurate attention to detail ensures every task is completed flawlessly, from documents to data entry. Virtual Assistance: ✅Data entry ✅PDF Conversion and Editing ✅Research ✅Lead Generation ✅Customer Support ✅Project/Task Management- Trello, Asana, Notion, Clickup, Monday.com, Airtable, Active Campaign ✅Spreadsheet Maintenance and Database Management ✅Excellent English Communication Skills ✅MS Office Suite (Ms Word, Ms Excel, PowerPoint, Outlook) ✅Google Workspace (Google Doc, Sheets, Slide, Form, Contact, Voice, Drive) ✅Track and Respond to messages on Google Voice, Contact ✅Create invoices and receipts ✅ Mailchimp ✅ Canva (for image or document editing) ✅ ChatGPT (for content idea creation) ✅Midjourney (for AI image generation) ✅ Capcut/Inshot (for video creation and edit) ✅ Pixelcut (for image upscaling and background removal) ✅ ElevenLabs (for AI voiceover) ✅ Webflow (CMS/Data management). Availability: Long-term contracts Short-term projects Hourly & fixed-price contracts I’d love to support you in achieving your business goals while making your daily operations. I generally thrive in the virtual realm, turning chaos into seamless operations. do the same as above with this profile.
    Featured Skill Email Technical Support
    Communications
    Email Management
    Phone Support
    Online Chat Support
    Social Media Management
    Email Communication
    Technical Support
    Customer Service
    Customer Satisfaction
    Administrative Support
    Lead Generation
    IT Support
    Customer Support
    Email Support
    Virtual Assistance
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    *Make outgoing calls to customers to advise them of products and services that may be of interest to them. *Take customer information and update it in the database as required. *Put through relevant sales and contracts for sales of goods or services. *Explain products and service features to clients. *Pass on leads to the outbound sales team if applicable. *Upsell and cross-sell other products that may be useful for clients. *Understand the customers' needs and tailor the service to their needs. *Be patient with a polite and customer-focused telephone manner. *Update customer information such as change of address and phone number when requested to do so. *Follow-up calls with emails if required
    Featured Skill Email Technical Support
    Project Management
    Data Entry
    Communication Skills
    Problem Solving
    Email Support
    Customer Support Plugin
    Customer Service
    Travel Planning
    Appointment Scheduling
    Virtual Assistance
    Customer Support
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    Need a SaaS support specialist who actually gets the tech and doesn’t just copy-paste replies? You’re in the right place! - I specialize in Live chat , email support & user issue triage for web-based platforms. Helping customers stay calm, feel heard, and get the answers they need fast. - Behind the scenes, I dig deeper; reproducing bugs, spotting patterns, and escalating with clear, dev-friendly notes. With intermediate knowledge of HTML, CSS, and JavaScript, I can: - Inspect elements, dive into browser console and troubleshoot UI glitches and frontend errors. - Understand the impact of technical issues from a user’s perspective and ensure clear communication with developers. Let’s make your users happier, your devs less interrupted, and your product even better.
    Featured Skill Email Technical Support
    Software Debugging
    UX & UI
    Helpdesk
    Customer Service
    Email Support
    Zendesk
    Zoho CRM
    Live Chat Software
    SaaS
    JavaScript
    CSS
    HTML5
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    HI! I'm highly organised and detail-oriented Virtual Assistant with proven experience supporting busy professionals and businesses. I specialise in day-to-day operations through effective email management,customer service, and appointment settings and scheduling_helping you stay focused on what matters most. With a background in customer support and administrative tasks, i bring a calm,solution-oriented approach to every project. Whether you are overwhelmed with your inbox, need someone to handle client communications, or require a reliable hand for scheduling and calendar management, i'm here to help. Here's What I Can Do For You: - Handle customer inquiries with professionalism and empathy - Provide reliable virtual support for administrative tasks - Set, confirm, and manage appointments with precision - Manage and organise emails for maximum productivity - Editing and proofreading I'm committed to delivering timely,accurate,and confidential service. Let’s work together to simplify your workload and boost your efficiency. Ready to get started? send me a message , i'd love to learn more about your needs! kind regards Elizabeth.
    Featured Skill Email Technical Support
    Editing & Proofreading
    Calendar Management
    Comedy Writing
    Email Support
    Editorial Design
    Phone Support
    Personal Administration
    Executive Support
    Appointment Setting
    Appointment Scheduling
    Customer Service
    Customer Care
    Email Management
    Virtual Assistance
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I’m Esther, a compassionate and highly skilled Customer Support Specialist with over 4 years of experience delivering excellent support across email, chat, and social media platforms. Here’s what I do best: * Responding to customer inquiries quickly, professionally, and with empathy * Resolving complaints and issues while maintaining a calm, helpful tone * Managing support tickets using tools like Zendesk, Freshdesk, and Xcally * Providing product/service guidance that builds trust and satisfaction * Supporting eCommerce, and digital brands in creating loyal customer experiences * Multitasking and managing communication across multiple channels with speed and accuracy I love helping people - it’s not just a task, it’s second nature to me. Clients I’ve worked with appreciate my patience, clarity, and the positive attitude I bring to every conversation. If you need a reliable support agent who will treat your customers with care and respect, I’d love to help your business grow.
    Featured Skill Email Technical Support
    Content Creation
    Community Management
    Multitasking
    Communication Skills
    Problem Solving
    Freshdesk
    Zendesk
    Online Chat Support
    Email Support
    Customer Support
  • $10 hourly
    • 5.0/5
    • (16 jobs)
    If you are looking for an experienced and results-oriented VA, welcome to my profile With over 7 years of experience as a professional virtual assistant, I have grown my expertise in customer relations management and administrative support to deliver exceptional results. I specialize in providing professional, reliable, and detail-oriented services tailored to meet the unique needs of businesses. My commitment to excellence ensures that I consistently exceed client expectations, helping them achieve their goals with seamless efficiency. 🔧 My Skills: Putting clients' needs and satisfaction at the center of all actions. Managing multiple tasks and requests simultaneously without compromising service quality ✨ What I Will Bring to Your Business: Customer satisfaction, Improving the efficiency of customer service/administrative tasks ⭐ Why Choose me? ✅24/7 Assistance ✅On-Time Delivery ✅Quick Response ✅100% Data Confidentiality ✅Reliable and Trustworthy 🛠 Tools I Have Used: Zoho Crm, DocuSign, Zendesk, Slack, Typeform, Microsoft Office, Notion, Asana, Hubspot, Airtable
    Featured Skill Email Technical Support
    AI Platform
    Appointment Setting
    Online Research
    Zoho CRM
    Customer Relationship Management
    Website Maintenance
    Email Support
    Customer Support
    Office Administration
    Google Docs
    Data Mining
    Customer Service
    DocuSign
    Data Entry
    Virtual Assistance
  • $4 hourly
    • 0.0/5
    • (1 job)
    Hello there, Are you tired of scrolling down various freelancers profile but can't seem to find that perfect fit for your business goals? Do you seek that Empathetic," Problem-solver", "People-First" skilled employee to manage Irate customers and carry out all assigned administrative tasks? Or do you need that Professional freelancer to help you and your organization build a healthy customer relationship, nurture new leads and prospect, converting them into loyal customer?? Then "HELLO" I can assure you that you've come to the right profile. Allow me to take your customer satisfaction rate to a greater level, making you a force to reckon with among all competition, automatically boost your everyday sales, increase revenue and improve your brand image. With a 3+ track record of valuable experience in handling escalation cases, building customer service processes from, ground up, resolving conflict, handling email and chat support, answering all questions on product and services and nurturing leads and successfully turning them to loyal customers, I am ready to take up new challenges at your organization. . I am efficient in: *Customer Retention *Email, Phone and Chat Support *Inbound and Outbound Calling *B2B *Cold Calling *Communication *Analytical Thinking *Empathy *Persuasive Speaking *Lead Nurturing and Prospect Conversion *Offering Product/Service Recommendation My bubbly, cheerful and positive attitude coupled with my great listening and English speaking proficiency has always come in handy for me in achieving overall success rate. I have good working Knowledge of: *Zendesk *Intercom *Webmail *Freshdesk *Zapier *Microsoft Office *Google Suite *Salesforce *Hubspot *Slack *Trello *Monday.Com *Asana I'm available to get onboard with your team immediately.
    Featured Skill Email Technical Support
    Copywriting
    Virtual Assistance
    Content Creation
    Social Media Management
    Digital Marketing
    Email Copywriting
    Email Communication
    Time Management
    Email Support
    Communication Etiquette
    Phone Support
    Order Tracking
    Zendesk
  • $3 hourly
    • 0.0/5
    • (0 jobs)
    I am a dynamic professional with a strong foundation in Computer Science coupled with recent training in Customer Service and Virtual Assistance. With a blend of technical expertise and customer-centric skills, I'm your go-to partner for ensuring seamless operations and stellar client experiences. Armed with a degree in Computer Science, I bring a wealth of knowledge in graphics designing, Microsoft word, Microsoft Excel. I thrive on challenging projects that require a tech-savvy mindset and crafting innovative solutions. Highly trained in a comprehensive course in Customer Service, I am adept at providing exceptional support tailored to meet diverse needs. From resolving inquiries promptly to ensuring customer satisfaction, I prioritize building lasting relationships and delivering top-notch service at every touchpoint. Why Choose Me?: * Proven track record of exceeding client expectations and delivering results-driven solutions. * Exceptional communication skills and a knack for fostering positive relationships with clients and colleagues alike. * Detail-oriented approach coupled with a passion for continuous learning and skill enhancement. * Ready to elevate your projects to new heights? Let's collaborate and turn your vision into reality! Feel free to reach out, and let's discuss how I can add value to your team.
    Featured Skill Email Technical Support
    Microsoft Excel
    Email Management
    Email Support
    Customer Support Plugin
    Customer Service
    Customer Support
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    I am a person with a high level of focus and determination, keen to secure a promising position that offers a challenging responsible and is a goal/growth oriented to deliver at my set position - Excellent communicator - Able to learn quickly, work well with others, and want to be part of a great team - Great at multi-task and organizational skills - Able to prioritize and meet deadlines, while remaining professional and reliable - Great knowledge of crm zoho, notion, intercom, slack and zendesk.
    Featured Skill Email Technical Support
    Communication Etiquette
    Email Communication
    Data Entry
    Customer Satisfaction
    Product Knowledge
    Customer Support
    Customer Service
    Order Tracking
    Jira
    Email Support
    English
    Zendesk
    Online Chat Support
  • $8 hourly
    • 3.3/5
    • (3 jobs)
    Experienced C-level Executive Assistant/Project Manager Hi there! 👋 As an experienced project manager, I know how overwhelming it can feel to juggle multiple priorities, streamline processes, and ensure nothing is overlooked. I’ve been in your shoes—or at least very close to them—and I understand your challenges. That’s why I’m here to help! With over 2 years of hands-on experience working closely with executives and managing key business processes, I’ve developed strategies that deliver results. My expertise combines C-level Executive Assistance and Project Management to help businesses like yours thrive. Let’s Collaborate to Achieve Your Goals! Here’s how I can make a difference: 💼 Project Documentation & Management I’ll handle end-to-end project documentation and ensure everything stays on track. 📝 SOP Creation & Implementation I’ll design, implement, and automate Standard Operating Procedures tailored to your business using tools like Monday, ClickUp, Trello, and more. 🔧 Business Process Optimization Let’s refine your workflows to boost efficiency and productivity. 🔄 Workflow Building & Automation I’ll build automated workflows, dashboards, and integrations to simplify your processes. 🤝 Client Account Management I’ll manage client accounts, ensuring smooth communication and stellar satisfaction. 📊 Team Task Monitoring & Reporting I’ll help monitor tasks, track KPIs, and provide actionable insights to keep your team on target. 🎯 Process Improvement Strategies Together, we’ll develop and implement strategies for ongoing improvement. 📚 CRM Training I’ll train your team to leverage CRM tools for maximum impact. 🚀 Migration Expertise Transitioning to new platforms like Monday or Asana? I’ll ensure it’s seamless and hassle-free. Let’s Talk! If this sounds like the support you need, let’s chat! Send me a quick message, and we can discuss how I can help lighten your load and elevate your business. You’re not alone in this—I’m ready to help you every step of the way. Let’s make your goals a reality!
    Featured Skill Email Technical Support
    Installation Art
    Email Communication
    Incident Management
    Technical Support
    Customer Support
    Customer Service
    Online Chat Support
    Configuration Management
    Troubleshooting
    Communications
    English
    Email Support
  • $8 hourly
    • 0.0/5
    • (0 jobs)
    I am a Customer Service Professional and Travel Consultant with over 6 years of experience in mobile & video customer service, including sales, customer care and operations. I am a highly motivated and enthusiastic individual with a positive attitude and a knack for conflict resolution. I am highly articulated and an effective communicator, I work well with individuals at all levels and I'm a great team player. I have high professional proficiency with popular customer service and CRM tools such as Salesforce, Zendesk, Freshdesk etc. I am eager to work and help deliver mission-critical targets, to provide tangible and intangible skills and value to organizations and customers, as well as grow professionally in an environment that encourages that.
    Featured Skill Email Technical Support
    Data Entry
    Time Management
    Customer Support
    Email Support
    Order Tracking
    Zendesk
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    As a real estate virtual assistant, I play a crucial role in supporting real estate professionals in various tasks, helping them streamline operations, improve efficiency, and enhance client experience. My strengths encompass impeccable time management, effective communication, and top-tier organizational abilities. With a strong sense of efficiency and self-motivation, I'm a resourceful self-starter, infusing creativity into every task I undertake. I specialize in various areas including: Lead generation Customer support Chat support Calendar management Travel arrangements and bookings Real estate management Email support Administrative tasks Virtual assistance To achieve these goals, I am adept at leveraging a range of tools and platforms efficiently, such as: HubSpot Slack Outplay Canva Zendesk Google Workspace Microsoft Office tools Asana Trello Google Calendar Intercom ClickUp I am confident that our collaboration will yield exceptional results. My commitment is to not only meet but consistently exceed your expectations. Let's work together to achieve your goals effectively..
    Featured Skill Email Technical Support
    Property Management
    Logistics Management
    Warehouse Management
    QR & Barcode Scanner
    Phone Communication
    Slack
    Data Entry
    Google Calendar
    Email Support
    Phone Support
    Zendesk
    HubSpot
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