Hire the best Email Technical Support Specialists in Pennsylvania
Check out Email Technical Support Specialists in Pennsylvania with the skills you need for your next job.
- $38 hourly
- 5.0/5
- (4 jobs)
Hi my name is Gabriella but you can call me Gabri! I help creative small businesses take the load off of your daily tasks and responsibilities! I offer businesses Pinterest Management, Social Media, Email, and Admin Support. My strengths include: -Graphic design in Canva Pro -Instagram Management/Content Creation -Keyword Research (Pinterest) -SEO (Pinterest) -Tailwind utilization -Flodesk Check out my service guide below for more details!Email Technical SupportVirtual AssistanceEmail SupportCopywritingEmail DesignPinterestSearch Engine Marketing StrategyDigital MarketingFashion PhotographyWedding PhotographyCanvaSearch Engine OptimizationSEO Keyword ResearchEmail Communication - $45 hourly
- 5.0/5
- (9 jobs)
I’m here to help your business maximize efficiency while delivering a best-in-class customer support experience. Let’s meet your customers or clients where they are and nurture them to become power users of your product. Let’s review bottlenecks in your support workflows and create clean, up-to-date resources. Let’s consider and collate pertinent feedback from your customer base and build out agile and effective roadmaps for product development. Don’t have any customer support systems in place yet? No problem, I’ve spent a decade working at Fortune 500 companies like Apple and AT&T along with various enterprise SaaS tools - I can recommend and implement the tools and resources you need to help your customer service department engage, retain and delight customers. Customer satisfaction is the currency that funds growth, let’s attain it together. My Specialties: - Building standard operating procedures and efficient workflows to reduce potential bottlenecks to help your business scale - Launching and optimizing support systems such as a help desks and knowledge bases - Creating and reviewing success metrics & SLA’s to ensure consistency in the customer experience - Creating actionable roadmaps for development & engineering teams based on customer feedback and help desk trends - Developing & implementing client onboarding plans, including written & visual resources “Keith is a proactive, thoughtful, creative, and professional team member. He has the ability to scale with an organization, not just as an individual contributor but also as a manager and leader. He's an asset to any organization and his talents extend beyond support. I would enjoy the opportunity to work with Keith again, in the future." “We really wanted to bring in an expert to get advice on our current tech support operations – Keith delivered above and beyond on all expectations. Really knows his stuff and made spot-on recommendations we've already worked seamlessly into our ops. His personality meshed perfectly with our team – I can tell he would be a valuable asset for any company. We will definitely be hiring him again in the future (Hopefully for something more long term!)" If you need help developing and optimizing your support systems to improve your customer success, let's talk!Email Technical SupportTraining & DevelopmentZendeskMultitaskingCommunicationsGoogle Workspace AdministrationCustomer SupportEmployee OnboardingCustomer ServiceProduct KnowledgeProduct ManagementTechnical SupportPhone SupportEmail SupportFreshdeskOnline Chat Support - $85 hourly
- 5.0/5
- (1 job)
Solutions-oriented IT Network Administrator/Project Manager with notable success directing a broad range of corporate IT initiatives while participating in planning and implementation of information-security solutions in direct support of business objectives. Skilled problem solver and works well under stress. • Track record of increasing responsibility in network design and administration, systems analysis and development, and full life-cycle project management. • Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support. • Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams. • Certified Teams (MS-700) expert. Extensive experience with Teams and VOIP systems. Experience with building and maintaining Call Queues, and Auto Attendants within the Teams envrionmentEmail Technical SupportSonicWallUbiquitiGoToConnectVoIPMicrosoft TeamsEmail SupportOffice 365Microsoft Exchange ServerVMware ESX ServerMicrosoft ServerMicrosoft Hyper-V ServerBackup AdministrationMicrosoft Exchange OnlineStorage Area Network - $50 hourly
- 4.8/5
- (12 jobs)
Personal Skills and Attributes: - Ambitious learner, always willing to take on a challenge - Adaptable and flexible - Excellent organizational skills - Strives for efficiency and measurable results - Strong communication and interpersonal skills Administration and HR Skills and Experience - Full circle recruiting and hiring, including onboarding and performance assessments - Compensation recommendations and negotiation - Payroll processing - Handbook and policy development/implementation - Scheduling and appointment setting - Client/customer relations management and correspondence, via phone and email - Social media management, light website design, and content creation - Data collection and entry Project Management Skills and Experience - Research for data extraction and analysis - Data flow tracking and reporting, including goal tracking and progress reporting - Recruiting, hiring, managing, and leading teams - Management of e-mail, documents, calendars, and schedules - Organizing travel, events, and itineraries, and scheduling meetings and appointments - Finance oversight including AR/AP, bookkeeping, and expense reporting - CRM Office application proficiency in: Microsoft Suite, Google Workspace and GSuite, DropBox, Calendly, Monday, Slack, ClickUp, Trello, Zoom, Canva and Procreate, social media platforms, and document management and organizations systems.Email Technical SupportAdministrative SupportData EntryPayroll AccountingOrganizational DevelopmentOffice AdministrationSocial Media ManagementHuman Resources ConsultingEmail SupportSchedulingHuman Resource ManagementHR & Business Services - $40 hourly
- 5.0/5
- (9 jobs)
I provide an upscale service with a can-do attitude. Available M-F during business hours. Hi, my name is Heather and I'm an administrative assistant and office manager turned online business manager. I team up with hustling yet ambitious entrepreneurs and help them step into their rightful CEO self by creating and organizing their systems, processes, and workflows. "Working with Heather is amazing. As I've continued to grow my business, I knew it was time to get some things off my plate so I can focus more on the design side of things. Heather is so communicative, quick, and does fantastic work! From our initial call, I knew Heather was the perfect fit for my business. I am so much less stressed out in my business knowing Heather is there to support me!" - Alex Collier Design I'm here to help you grow to the next level by streamlining your backend and keeping all the moving parts organized - and that's where I come in for my clients. My mission is to help you gain back more time and clarity in your day so you can focus ON your business and not be stuck IN it. Favorite technology to help clients with: • Google Workspaces • Dubsado • Honeybook • ClickUp • Asana • Gusto • ActiveCampaign • Flodesk • CalendlyEmail Technical SupportAdministrative SupportEmail SupportCalendar ManagementSquarespaceEmployee OnboardingOrganizational DevelopmentSoftware IntegrationSlackGustoClient ManagementShowitVirtual AssistanceFile MaintenanceTask CoordinationGoogle Workspace - $35 hourly
- 5.0/5
- (5 jobs)
Hello!! Why Hire Me? I have been in this field for 10+ years and I am a very organized, motivated, teamwork-oriented, and responsible employee with experiences in managing different type of areas as customer service, coordinating, management, managing websites and creating UGC content. Highly Educated with working in a manager role while having the opportunity in going to multiple leadership trainings. Seeking a role in increasing responsibility to help support my clients on Upwork. Skills - Microsoft Office (Word, Excel, Client, Process improvement, relationship management, Project management, PowerPoint, Outlook, Project, Vision) - UGC creator - CRM management - Strategic planning - Filing/Data Entry - Budgeting and finance (advanced) - Team building and leadership - Recruitment and talent development - Outreport training Typing 65 WPM - Project controls - Click Funnel training - Meeting/event planning - Quality control - Advanced cost control techniques - Personnel management - Adobe Illustrator Excel and PowerPoint - Inventory control (advanced) - Customer-oriented - Photoshop (beginner level) - Calendar - Talented multi-tasker - Flexible thinker - Website development - Email management - Complex problem solving - Advanced internet research skills - Marketing - High-profile presentations (beginner) - Visionary - Blogging skills - Results-oriented - Microsoft Office Suite expert -Management -Excel -QuickBooks -Calendar management And the list goes on! If you don't see your specific need, please reach out to me. I would be more than happy to see if I can help you. Thank you so much for taking the time out to go over my page, cant wait to talk more! LaurenEmail Technical SupportContent CreationCustomer ServiceSchedulingTask CoordinationVirtual AssistanceEmail SupportCRM SoftwareCommunicationsData EntryMicrosoft Excel - $50 hourly
- 5.0/5
- (1 job)
I'm a long-term customer facing professional with experience negotiating across a wide range of industries. Need help streamlining a procurement process or hiring the right people within your organization? I can help. I have top rate negotiation skills and next level interpersonal skills that have allowed me to develop long-lasting and fruitful relationships. Below are just a few of my most important attributes. -Interpersonal Skills -Over a decade of negotiation experience -Problem Solving Skills -A proven track record of leadership and success improving Governance Policies -Certified Sourcing ProfessionalEmail Technical SupportFinTechPitchbookLegal AgreementBusinessComplianceCustomer ServiceBusiness PresentationIntellectual Property ProtectionContractSAPCustomer Support PluginIntellectual Property LawEmail SupportMicrosoft WordPresentations - $40 hourly
- 5.0/5
- (6 jobs)
As a dedicated Healthcare Admin with a proven track record in managing operations and optimizing customer service experience, I thrive in fast-paced environments where attention to detail and efficiency are paramount. My role encompasses a broad range of responsibilities, from overseeing human resources and resolving complex issues to analyzing data and refining processes for greater operational effectiveness, and efficient communication. With a strong command of Excel and data management, I ensure that decisions are driven by accurate insights, fostering a culture of accountability and continuous improvement. My leadership is grounded in clear communication, problem-solving, and a commitment to both staff and patient satisfaction. In addition to my healthcare administration expertise, I bring a robust skill set in social media strategy and content creation. I have successfully generated leads and managed social media accounts, leveraging digital platforms to enhance organizational visibility and engagement. I am passionate about merging my healthcare and social media expertise to contribute to dynamic, forward-thinking organizations that value innovation and excellence.Email Technical SupportPhoto EditingVideo EditingTikTok VideoCustomer ServiceSocial Customer ServiceEmail SupportSocial Media Content CreationVirtual AssistanceAdministrateBrand Development - $50 hourly
- 5.0/5
- (31 jobs)
Over 10 years of professional experience in customer service and tech support. Over 5 years working remotely. Have worked with startups and Fortune50 companies and everything in between. Bachelor's degree in Business - IT management and MBA. CompTIA Network+ certified. Expert in E-mail, ticket, and content moderation support. Skilled in - Data Entry Zendesk Email communication Google Apps Microsoft office/serverEmail Technical SupportSalesforceMicrosoft Office SharePoint ServerMicrosoft ServerMicrosoft AccessVirtual AssistanceTicketing SystemCustomer SupportEmail SupportMicrosoft ExcelData EntryZendeskMicrosoft OfficeGoogle DocsMicrosoft Word - $20 hourly
- 4.8/5
- (3 jobs)
Enthusiastic, resourceful recent graduate with academic and professional background in marketing. Ability to establish priorities and meet challenges head-on. Strong project management skills. Versatile professional transitioning into corporate business development from a career as a small business owner. Organized, independent worker with strong time-management skills. Accomplished recent graduate with academic experience in business, economics and accounting. Strengths include leading projects and learning new concepts with ease.Email Technical SupportMicrosoft OfficeCustomer ServiceAdobe AcrobatMicrosoft WordEmail SupportEmail CommunicationData EntryTravel PlanningMicrosoft PowerPointCommunicationsMicrosoft OutlookMicrosoft TeamsMicrosoft Excel - $15 hourly
- 5.0/5
- (2 jobs)
As an experience in Customer Service with a background of Sales and Customer service. Customer Service Associate has to maintain financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. As I have a previous experience in the Customer service and in sales. These two fields goes hand in hand. I have worked in Home Depot and Fry's Electronics. Also I have worked as a manager of a store. According to me, if someone has to work with the customers, you should know the ethics that how to deal with the customers.Email Technical SupportCustomer SatisfactionTime ManagementInterpersonal SkillsMultitaskingCommunication EtiquetteOrder FulfillmentEmail SupportOnline Chat SupportOrder Tracking - $18 hourly
- 5.0/5
- (1 job)
Hi there! My name is Victoria, and I like to call myself a Jack of all trades. I’ve picked up a few skills throughout my career which has honed my ability to deliver high quality service. Sometimes work can be too overwhelming, so let me help you. I specialize in assistant duties, customer service, editing, drafting emails, and data entry. My adaptability, commitment, and understanding will help bring excellence to your business. I believe communication is part of the key while comprehension is the other and I will make sure all grounds are covered. I look forward to all the new opportunities ad meeting new clients. Other Skills - • Document Design (Word, PowerPoint) • Canva • WordPress • Basic HTML •. Customer Service • Drafting Emails • Scheduling • Administrative Support • Data Entry • Proofreading and Editing Software I Use - • Zendesk • Zoom • Skype • Google Meet • Google Suite • Microsoft Office • Slack • Social Media (LinkedIn, Facebook, Instagram, TikTok, Snapchat)Email Technical SupportData EntryAdministrative SupportEmail SupportCustomer SupportCustomer Service - $25 hourly
- 5.0/5
- (7 jobs)
Hello! I am an Administrative Assistant and Social Media Content Creator with a wide variety of skills including excellent written and verbal communication skills, organizational skills, writing chops, social media scheduling, form making, database management, data entry, data analysis, transcription, and much more. I am efficient, quick, and determined to make my work high quality and helpful. I am proficient in Microsoft Office Suite, databases such as Apricot and ABLE, Wordpress, Zoom, Google Docs, OneDrive, and many other online systems. I am always happy to learn and master new things and want to be the best at what I do. I am a supporter, go-getter, and I strive to be as helpful as possible with each project I'm brought in on. Let me help you make your life easier!Email Technical SupportUser Experience StrategyTheologySchedulingChristian TheologyDatabase AdministrationDatabaseSocial Media Content CreationEmail SupportEmail CommunicationCommunications - $15 hourly
- 5.0/5
- (9 jobs)
I am known to go above and beyond for my customers and clients. I think you'll find that I am detail oriented and a quick learner. I strive for the highest customer satisfaction and will stop at nothing until that is achieved!Email Technical SupportCold CallingProduct KnowledgeInterpersonal SkillsCommunication EtiquetteCustomer SupportUS English DialectPhone SupportOrder TrackingEmail Support - $18 hourly
- 4.7/5
- (15 jobs)
Meet Victor Matthew - an accomplished Virtual Assistant with extensive expertise in various domains, including telemarketing, real estate acquisition and management, social media and digital marketing, brand development, creative writing, blockchain technology, Metaverse, NFTs, and cryptocurrencies. Whether you need chat support or require a customer service resource personnel, Victor is a highly skilled and versatile individual who can efficiently handle any task within these areas. Victor holds a B.Sc. in Computer Science from the prestigious University of Abuja, Nigeria, and is currently pursuing a Hybrid MBA in Entrepreneurship from Foster School of Business at the University of Washington. He is eager and committed to providing you with top-notch services and looks forward to serving you. Some of the key strengths that set me apart includes; @ability to take inbound/outbound calls @conduct client prospecting and business development @ audit calls and coach others, @perform administrative tasks and reporting @ take supervisor calls, and act as a product trainer. Additionally, I posses exceptional skills in creative writing, NFT/blockchain article writing, data entry, customer service, email support, phone support, administrative tasks, telemarketing, and cold calling. In summary, my vast experience and diverse skill set makes me a valuable asset for any organization looking to enhance its operations, boost productivity, and achieve business objectives.Email Technical SupportAppFolioZillow MarketingPhone SupportPhone CommunicationAdministrative SupportEmail SupportOnline Chat SupportTelemarketingReal EstateCold CallingSalesData EntryOutbound SalesCustomer Service - $10 hourly
- 5.0/5
- (2 jobs)
It will be a pleasure for me to assist you with customer service, posting and scheduling and copywriting. I speak/write fluent Spanish and English. I'm a motivated customer service professional with +5 years of experience in the Hospitality industry and +5 years of human resources experience. 🔴Efficient: 🔸Email management and support 🔸Fluency writing and verbal English/Spanish 🔸Research and collecting data 🔸Scheduling Appointments 🔸Data Entry 🔸File Conversion (PDF to Excel/Word) 🔸Collecting emails and contact information 🔸Microsoft Office (Word, Excel/ CSV files, Outlook, etc.)Email Technical SupportBrand Identity & GuidelinesGraphic DesignLogo DesignCustomer ServiceContent CreationCustomer SupportAdministrative SupportEmail SupportSpanishTranslationCanvaEmail CommunicationData EntryCommunications - $40 hourly
- 5.0/5
- (2 jobs)
I am a hard worker who has a strong work ethic. I also possess strong data entry, administrative, customer service and communication skills. I am Looking for evening and weekend work. ThanksEmail Technical SupportEmail SupportDraft CorrespondenceLetter WritingAudio TranscriptionEmail & NewsletterEmail AutomationMail MergeAccounts PayableAccounts ReceivableAdministrative SupportReceptionist SkillsCustomer ServiceEmail CommunicationData Entry - $19 hourly
- 5.0/5
- (1 job)
Hello, I am currently a Certified Nursing Assistant approaching two years of experience. I also have an additional two years of customer service experience in a retail/sales environment. I am excellent at writing, communication, problem-solving, and adapting. I would be willing to answer emails, give feedback, data entry, and voice recordings. Since I am a quick learner, I would like to gain experience and learn new things!Email Technical SupportMicrosoft OfficeMedical TerminologyTypingEmail SupportCustomer Service - $35 hourly
- 0.0/5
- (1 job)
I'm a product support rep with additional experience in graphic design and analytics. I love solving problems.Email Technical SupportGraphic DesignAnalyticsCustomer SupportEmail SupportProduct Support - $11 hourly
- 4.9/5
- (50 jobs)
My career goal is to attain a consistent supply of contract jobs utilizing my skills as a speed typer, editor, article writer, and website columnist. Additionally, I'm available for any kind of jobs regarding sales, retail, and order processing. My experience in many customer service jobs both online and "in real life" give me the people skills needed to be an effective lead for employment types such as call centers and order processing. I received a 2-year degree from the London School of Journalism in editing and journalism in 2010, in addition to possessing 10+ years of experience writing for various websites in a variety of formats. Please get in touch with any job you'd like me to work on. I'm proficient in all years of Microsoft Word and Excel and can type well over a 100 wpm.Email Technical SupportRechargeSEO-Based WebsiteMicrosoft TeamsEmail SupportCustomer ServiceShopifyWritingData EntryMicrosoft WordMicrosoft ExcelGoogle Docs - $20 hourly
- 5.0/5
- (1 job)
I am an enthusiastic, reliable and detail oriented. I have excellent customer services skills over phone, email, chat support and Helpdesk (Freshdesk). I have a background in customer support and I am skilled in addressing inquiries with empathy and efficiency. I communicate clearly and solve problems promptly, contributing to improved processes and customer experiences.Email Technical SupportSlackCommunication EtiquetteEmail CommunicationAdministrative SupportEmail SupportHelpdeskLive Chat SoftwarePhone SupportEnglish to Spanish TranslationCustomer ServiceData EntryMicrosoft WordMicrosoft Excel PowerPivot - $25 hourly
- 5.0/5
- (4 jobs)
Administrative Professional with over 10 years of experience. Excellent interpersonal skills, research, time management and problem solving skills. B.A. in Communication Studies. Ability to function at a high level in a wide variety of settings. Familiar with Microsoft, Adobe, InDesign, proofreading, website management, management of multiple businesses, news writing and editing, social media marketing, photography and educating for environmental sustainability. Remote work experienced.Email Technical SupportCustomer ServiceMINDBODYGoogle DocsCustomer SupportSchedulingData EntryAdministrative SupportMicrosoft OfficeEmail SupportProofreading - $45 hourly
- 5.0/5
- (20 jobs)
Data Entry; Proofreading; Editing; Website Building; Blogging; Writing; VA; Customer Service; Technical Support; English Grammar; Admin Support; Mortgage; Customer Care; Website Builder; Web Hosting; Microsoft 365; Domain; DNS; Nameserver; WordPress; Data Entry; Transcription; Social Media Management; Chat Support; Email Support; Email MarketingEmail Technical SupportiOSMicrosoft OfficeDatabase SecuritySecurity ManagementSearch Engine OptimizationData EntryProofreadingDomain MigrationTechnical SupportGraphic DesignWebsite BuilderEmail Support - $22 hourly
- 0.0/5
- (1 job)
Experienced Virtual Assistant. What started out as a event/workshop planning position with a Grow with Google trainer 5 years ago has turned into so much more. In addition to daily email correspondence and meetings with Grow with Google Partners, scheduling and planning Google workshops, and being head of customer support I am now digital marketing manager for them. I am familiar with CRM such as Active Campaign and Systeme.io, workflow automation apps such as Zapier, very proficient in Google Suite and am currently completing my Digital Marketing Career Certificate through Google. If you're looking for someone who can do it all, look no further. A true Girl Friday, I can manage multiple tasks proficiently and punctually.Email Technical SupportEvent ManagementVirtual AssistanceSmall Business AdministrationData EntryGoogle DocsSchedulingGoogle SheetsTelecommunicationsEmail Support - $20 hourly
- 4.7/5
- (10 jobs)
From sales and outreach, to data entry and general clerical work, I have a broad background in administrative assistance. I’m available to discuss your next project immediately, and eager to help in any capacity necessary.Email Technical SupportEmail SupportGeneral TranscriptionTelemarketingEmail CommunicationData EntryCold Calling - $30 hourly
- 4.2/5
- (8 jobs)
I am highly motivated to work and make my projects my first priority. I love working with my employers to help make the project exactly what they are looking for. I have had 6 years of customer service experience while also pursuing a degree in humanities as well as real estate and life insurance experience. I bring all these tools to the table along with an extensive background in research and being able to pay attention to detail.Email Technical SupportEmail CommunicationCopywritingForm CompletionTime ManagementOrganizerCustomer SupportTrend AnalysisProduct KnowledgeReal EstateEmail Support - $20 hourly
- 0.0/5
- (5 jobs)
Hi My name is Charlee. and I'm a open-minded individual who values authenticity, knowledge and connection. A bit about myself: I'm a dedicated person who takes pride in being a trusted partner to my clients. My energy is always high, and I strive to bring positivity and enthusiasm to my daily life, I'm passionate about personal growth, self-improvement, and making the most of every moment. Professionally, I've had the opportunity to work in the medical marijuana industry for the state, focusing on cultivation and medicine. I've also recently completed my studies in real estate. I'm proud of my accomplishments and the relationships I've built along the way. I'm committed to delivering exceptional results and building lasting connections. I'm eager to learn and grow, and I take pride in being organized, focused, and loyal. My goal is to become a valuable asset to an amazing partner or business, and I'm excited about the opportunity to make a positive impact in my life and the lives of others.Email Technical SupportInstagramFacebookHospitalityAdvertisementAd CreativeMusicEmail SupportPhoto EditingCustomer ServiceSalesTypingPersonal AdministrationPhone Communication Want to browse more freelancers?
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