Hire the best Email Technical Support Specialists in Angeles City, PH
Check out Email Technical Support Specialists in Angeles City, PH with the skills you need for your next job.
- $15 hourly
- 5.0/5
- (11 jobs)
Are you looking for an exceptional customer service representative who can provide world-class assistance to your customer? Here's what I can offer: -23 years of Customer Service Experience (Dell, AT&T, America Online to name a few) -Leadership experience (Supervisor, Team Leader and Operations Manager Trainee) -Exceptional phone, email, chat and ticket skills. -Proficient in administrative work -Critical thinker, attention to details and smart logical decision-making skills -Advanced Microsoft Office skills -CRM tools experienceEmail Technical Support
Time ManagementLeadership SkillsCustomer SupportEmail CommunicationProduct KnowledgePhoto EditingMicrosoft ExcelOnline Chat SupportEmail SupportPhone Support - $7 hourly
- 4.6/5
- (5 jobs)
- Web design and layout in Shopify, Duda, Ecwid, Wordpress - Good with SEO - Well versed in e-Commerce Shopify, Mercari, Ebay, Ecwid, Wordpress & Duda ecomm - Shopify Store Management (Product Listing, Order processing/Fulfillments, Inventory management & more) - Experienced in eBay and Mercari - Experienced in Data Entry - Social Media Management ( IG, TikTok, Youtube) - 8 years of BPO experience both voice and non-voice - Voice Over/Voice Acting - Managing Marketing Campaigns (SMS, Email, Social Media) - Expert in Customer Service (Chat, Email and Phone) with great communication skills - Great with research and strategy - Independent and resourceful - Proficient in Google sheets, Google Docs, MS apps, Keynote, Numbers, Pages etc. - Video and Photo Editing - Canva and Photoshop Please send me a personalized message if you need my assistance! :)Email Technical Support
ShopifyDropshippingOrder ProcessingCustomer ExperienceCustomer ServiceOrder FulfillmentEmail SupportEcommerceResearch & StrategyOnline Chat SupportProduct ListingsData Entry - $8 hourly
- 5.0/5
- (6 jobs)
With over 10 years of dedicated experience in customer service, I have honed my skills in delivering exceptional service to clients across various industries. My expertise lies in effectively managing customer inquiries, resolving issues, and ensuring satisfaction at every touchpoint. Key Strengths & Skills: Customer Support Management: Proficient in handling customer inquiries via multiple channels including email, chat, and social media. I excel in responding to both simple and complex issues in a timely and professional manner. Conflict Resolution & Problem Solving: Skilled in de-escalating difficult situations, addressing customer complaints with patience and empathy, and providing creative solutions that ensure long-term satisfaction. CRM Tools & Ticketing Systems: Experienced in using customer relationship management (CRM) software such as Zendesk, Gorgias, Reamaze, and Freshdesk, to manage customer interactions, track support tickets, and maintain detailed records. Multitasking & Time Management: I thrive in fast-paced environments, ensuring that all inquiries are handled efficiently, even during peak hours. I can juggle multiple customer requests without sacrificing quality.Email Technical Support
Inbound InquiryCommunication EtiquetteEnglishEmail SupportOnline Chat SupportSocial Media ManagementCustomer SatisfactionAdministrative SupportAdministrateCustomer SupportAnswered TicketSocial Media WebsiteCustomer Support PluginCustomer Service - $6 hourly
- 5.0/5
- (2 jobs)
Do you feel like you spend too much time on 'busy work' and not enough time on the things in your life you want to focus on? If so, consider me to be your virtual assistant to take those tasks off your hands today! I offer assistance for routine tasks and projects in business and personal settings. Services I offer include: Real Estate Appointment Setting Real Estate Property Listing Email management File management Maintain schedules Set appointments Check & follow up ETAs from suppliers and purchase orders Travel planning Book restaurants Data Entry Research Why me? Professional communication Quick response and delivery Fast typing work (Over 50+ WPM) Accurate work and client satisfaction I am confident and ready for new challenges. I would be happy to serve you.Email Technical Support
Customer ServiceProduct KnowledgeCommunication EtiquetteAdministrative SupportCustomer SupportTime ManagementOnline ResearchData EntryOrder TrackingEmail Support - $7 hourly
- 5.0/5
- (6 jobs)
𝑯𝒆𝒚! 𝑰'𝒍𝒍 𝒃𝒆 𝒚𝒐𝒖𝒓 𝒈𝒐-𝒕𝒐 𝒑𝒆𝒓𝒔𝒐𝒏 𝒇𝒐𝒓 𝑺𝒉𝒐𝒑𝒊𝒇𝒚 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒖𝒑𝒑𝒐𝒓𝒕, 𝒘𝒉𝒆𝒕𝒉𝒆𝒓 𝒊𝒕'𝒔 𝒉𝒂𝒏𝒅𝒍𝒊𝒏𝒈 𝒒𝒖𝒆𝒓𝒊𝒆𝒔 𝒐𝒏 𝒁𝒆𝒏𝒅𝒆𝒔𝒌, 𝑮𝒐𝒓𝒈𝒊𝒂𝒔, 𝑭𝒓𝒆𝒔𝒉𝒅𝒆𝒔𝒌, 𝑹𝒆𝑨𝒎𝒂𝒛𝒆, 𝒐𝒓 𝒂𝒏𝒔𝒘𝒆𝒓𝒊𝒏𝒈 𝑫𝑴𝒔 𝒐𝒏 𝒔𝒐𝒄𝒊𝒂𝒍 𝒎𝒆𝒅𝒊𝒂 𝒑𝒍𝒂𝒕𝒇𝒐𝒓𝒎𝒔, 𝑰'𝒍𝒍 𝒆𝒏𝒔𝒖𝒓𝒆 𝒚𝒐𝒖𝒓 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒊𝒔 𝒕𝒐𝒑-𝒏𝒐𝒕𝒄𝒉 𝒂𝒏𝒅 𝒓𝒆𝒍𝒊𝒂𝒃𝒍𝒆! 💪💯 Aside from customer support, you can also rely on me for other services: ✅ Social Media management/moderation ✅ Data Entry ✅ Research ✅ Print on Demand photo editing/ order fulfillmentEmail Technical Support
Shopify DropshippingAnswered TicketEmail CommunicationChatGPTSocial Media RepliesGorgiasCustomer ServiceCustomer SupportShopifyOnline Chat SupportZendeskFreshdeskEmail SupportEcommerce Support - $8 hourly
- 4.8/5
- (16 jobs)
Hi! I'm Navneet, your dedicated Social Media Manager & Content Creator, ready to elevate your professional journey with precision and skill proficiencies. Why Choose Me? 👇 💡 Expert Problem-Solver: Challenges are opportunities for innovation. Armed with resourcefulness and resilience, I tackle obstacles head-on, turning setbacks into stepping stones toward triumph. 🌐 Tech-Savvy Navigator: From mastering complex calendars to harnessing the power of cutting-edge software, I leverage technology to streamline processes and foster efficient collaboration. 💼 Administrative Wizardry: From managing correspondence to orchestrating flawless events, I am your go-to specialist for all things administrative, meticulously handling tasks with finesse and flair. 🎯 Executive Support Excellence: With a keen eye for detail and a knack for organization, I excel in providing top-tier support to executives, ensuring seamless operations and optimal productivity. 🤝 Trusted Partner: Your goals and priorities are my compass. Count on me to be your reliable ally, committed to surpassing expectations and driving success at every turn. Let's join forces and unlock new heights of excellence together. Ready to embark on a journey of seamless efficiency and unparalleled support? Feel free to reach out or send an offer! ⭐Email Technical Support
Customer ExperienceProject WorkflowsPeople ManagementSocial Media MarketingSocial Media ManagementStore ManagementGoogle DocsData EntryAdministrative SupportEmail SupportCustomer ServiceGraphic DesignCanvaReal Estate Virtual AssistanceVirtual Assistance - $7 hourly
- 4.7/5
- (3 jobs)
Friendly, dedicated, and results-driven Customer Service Professional with 8+ years of experience delivering exceptional support across Chat, Email, and Phone channels. I’ve had the privilege of assisting renowned US-based brands such as AT&T, T-Mobile, Direct TV, Macy’s, and Bloomingdale’s, gaining extensive experience in handling escalations, order processing, shipment tracking, billing, and technical issue resolution. As a former team leader, I’ve managed and coached customer service agents to ensure consistent, high-quality service delivery. 💻Key Competencies: ✅Order Management & Shipment Tracking ✅ Billing and Technical Support Resolution ✅ Escalation Management & Problem Solving ✅ Team Leadership & Mentorship ✅ Customer Satisfaction & Retention ✅ Accurate Data Entry & Documentation ✅ Calendar Management 💎 Why Choose Me? I treat every client’s business as my own, prioritizing attention to detail and delivering personalized, professional service. My goal is to help your business achieve customer loyalty and satisfaction. Let’s discuss how I can provide top-tier support tailored to your needs!Email Technical Support
Calendar ManagementProduct ListingsCRM SoftwareCustomer SatisfactionCustomer ExperienceData EntryCold CallingLeadership SkillsTime ManagementCustomer ServiceSalesCustomer SupportPhone SupportOnline Chat SupportEmail Support - $6 hourly
- 4.9/5
- (15 jobs)
Greetings! As a Virtual Assistant, I have over 6years of experience in different Administrative and Executive Virtual Assistance roles with proven track records. My unique professionalism, reliability, and time-management skills makes me standout and suited for your administrative needs. Expertise: • General Virtual Assistance • Customer Support Representative • Chat Support • Email Support and Management • Data Entry, Processing and Management • File Management • Sales Support • Social Media • E-commerce • Web Research • Graphic Design (product mock-ups and stationery designs) I am confident that I will be a valuable asset to your business, I can work perfectly with or without supervision. I look forward to the great opportunity of working with you.Email Technical Support
AsanaList BuildingPDFMicrosoft OutlookCustomer ServiceCustomer SupportOnline Chat SupportEmail SupportLogistics ManagementAppointment SettingSales ManagementData CollectionData EntryCustomer Relationship ManagementVirtual Assistance - $15 hourly
- 5.0/5
- (13 jobs)
Highly motivated and results-driven Customer Service and Collections Agent with a rockstar flair for delivering exceptional service and recovering outstanding debts. Adept at managing challenging situations with empathy, professionalism, and finesse. Proven track record of meeting and exceeding collection targets while maintaining a positive customer experience. Key Qualifications: 1. Outstanding Communication Skills: Exceptional ability to communicate persuasively and professionally, both verbally and in writing. Can navigate sensitive conversations with empathy and tact. 2. Debt Recovery Expertise: Proficient in the art of debt collection, employing a customer-centric approach while ensuring compliance with legal and ethical guidelines. 3. Customer-Centric Attitude: Passionate about providing top-notch customer service, going the extra mile to build trust and rapport with clients, even in challenging collection scenarios. 4. Target-Oriented: Consistently meets and exceeds collection targets, leveraging a combination of negotiation skills and persistence to maximize recoveries. 5. Problem-Solving: Possesses a sharp analytical mind to assess financial situations, identify solutions, and negotiate payment arrangements that benefit both clients and the organization. 6. Compliance Knowledge: Well-versed in the regulatory landscape surrounding debt collection, ensuring adherence to all relevant laws and guidelines. 7. Resilience: Thrives in a fast-paced, high-pressure environment, maintaining composure and professionalism even when faced with difficult customers or situations. 8. Team Player: Collaborative mindset, able to work effectively within a team environment to share best practices and contribute to overall departmental success. 9. Continuous Learner: Committed to staying updated on industry trends, best practices, and evolving collection strategies to deliver optimal results. 10. Technology Proficiency: Skilled in utilizing various collection software and customer relationship management (CRM) tools to streamline processes and enhance efficiency.Email Technical Support
SalesforceQuickBooks OnlineStaff Recruitment & ManagementCommunicationsProduct KnowledgeZendeskPhone SupportOnline Chat SupportEmail CommunicationEmail SupportCustomer ServiceCustomer SupportDebt CollectionData EntryData Mining - $6 hourly
- 2.7/5
- (3 jobs)
An experienced Data Curator with a strong background in customer support, skilled in organizing, managing, and curating data to ensure its accuracy, relevance, and accessibility. Expertise in maintaining high-quality datasets while delivering exceptional support to customers, helping them navigate and interpret data to meet their needs. Adept at managing both the technical and interpersonal aspects of data-driven environments, with a focus on problem-solving, continuous improvement, and delivering client satisfaction. Key Skills: Data collection, entry, and validation Customer service excellence Data analysis and reporting Problem-solving and troubleshooting CRM and database management Clear and concise communication Time management and prioritization Technical support for data-related queries Experience Highlights: Successfully collected and maintained high-quality data, ensuring compliance with data standards and protocols. Provided responsive customer support for inquiries regarding data accuracy, issues, and reports, achieving a high level of customer satisfaction. Worked closely with cross-functional teams to resolve technical issues and improve data processes. Trained customers and internal staff on data-related tools and systems, ensuring smooth operations and customer empowerment. Professional Goals: To leverage expertise in data management and customer service to contribute to an organization's growth while continuously enhancing skills in data analysis and client relations.Email Technical Support
Facebook AdvertisingCustomer ServiceCustomer Support PluginSales & Inventory EntriesSalesOnline Chat SupportEmail SupportZendesk - $5 hourly
- 4.6/5
- (2 jobs)
Experienced Customer Service Representative (Phone, Email, and Chat), Expert in Account Management and Retention Agent with High Retention Rate, Outbound and Inbound Sales. Technical & Billing Support. SMM & Virtual Assistant.Email Technical Support
Customer SupportCustomer SatisfactionCustomer Retention StrategyCustomer ServiceTechnical SupportServerCustomer RetentionEmailOrder TrackingEmail SupportOnline Chat SupportPhone SupportEnglish - $20 hourly
- 5.0/5
- (48 jobs)
I am a dedicated and passionate Vacation Rental Operations Manager and Guest Relations Officer with over 15 years of experience in the BPO and remote work industries. Armed with a B.S. in Hotel and Restaurant Management and certified as a Vacation Rental Management Professional (VRMA), I have successfully overseen the operations of more than 30 short-term and long-term property management companies worldwide. My expertise spans business development, admin works, operations, marketing, customer support, and sales, making me a versatile leader in the field. Professional Values: • Commitment to Excellence: Dedicated to maintaining high standards in all aspects of work, ensuring quality and efficiency. • Customer-Centric Approach: Focused on delivering exceptional service and building strong relationships with clients and guests. • Innovative Problem-Solving: Continuously seeking innovative solutions to improve operations and resolve challenges. • Leadership & Team Development: Passionate about leading teams, fostering a collaborative environment, and promoting professional growth. Professional Background: With a deep-seated passion for excellence and a customer-centric approach, I have consistently delivered high-quality service and operational efficiency. My background includes: • Vacation Rentals Support: Managing all aspects of vacation rental operations, from guest relations to housekeeping and maintenance, ensuring a seamless experience for guests and property owners. • Turo Management & Support: Enhancing customer satisfaction through meticulous administrative support and efficient business operations. • Collections Supervision: Leading teams to achieve debt recovery targets with strategic planning and effective training. • Administrative & Customer Support: Providing executive and virtual assistance, conducting web research, and offering comprehensive customer support across multiple platforms. • E-Commerce Expertise: Excelling in private label and drop shipping, from product sourcing and market analysis to logistics coordination and sales strategies. • Sales & Marketing Prowess: Generating leads, setting appointments, and executing telemarketing campaigns to drive business growth. • Basic accounting expertise: bookkeeping, data analysis, preparation of financial statements, balance sheets, and journal entries. Areas of Expertise: I. Vacation Rentals Support • Business Operations: Accounting and Finance, Human Resources, Personnel Management, Housekeeping Management, Maintenance Management, Reservations and Sales Management. • Business Planning and Organizational Management • Marketing and Promotion • Guest Relations: Development of Standard Operating Procedures (SOPs), Compilation of Guidebooks and House Manuals, Management of Guest Inquiries and Reservations, Oversight of Claims and Dispute Resolution. • Owner Relations II. Turo Management & Support • Administrative Support • Business Operations • Customer Relations • Manpower Training and Outsourcing III. Dispatch Support Officer IV. Collections Supervisor V. Administrative Support • Executive Assistant • Virtual Assistant • Web Research • Data Mining • Data Entry VI. Customer Support • Help Desk/Ticket Support • Live Chat Support • Email Support • Inbound Phone Support • Outbound Phone Support • Social Customer Support VII. E-Commerce (Private Label / Drop Shipping) • Product Sourcing & Research • Product Analysis, Evaluation & Launch • Product Competitor Research • Product Design & Development • Customer Support • Supplier Sourcing • Logistics Coordination • Keyword Optimization • Inventory Management • Sales & Marketing Strategies VIII. Sales and Marketing • Appointment Setting • Lead Generation • Telemarketing • Sales I invite you to connect with me for opportunities in vacation rental management, property operations, and customer relations. Let's work together to create exceptional experiences and drive success!Email Technical Support
Product PhotographySEO StrategyShopifyAccountingCustomer SupportManagement SkillsTeam ManagementOnline Chat SupportClient ManagementEcommerce SupportAdministrative SupportEmail SupportPhone SupportManagement ConsultingBusiness Operations - $8 hourly
- 5.0/5
- (6 jobs)
Managing properties for them to save sales, listing properties, optimizing related tools to have their work more effective and efficient. Sending schedule of cleaners for changeover dates, sending check-in, and check-out instructions, check-in check, 1st-night messages to ensure guest experience. Offering some orphan nights which helps decides guest to meet a 100% occupancy for idle dates. Writing down, reviewing and approving invoices for Partners for accuracy. Leaving and requesting public reviews for guests, answering public responses to attract potential renters of the latest, and updated amenities of a specific listing. AIRBNB/HOMEAWAY/BOOKING.COM is the platform we use for communicating and doing reservations Have used Channel Managers like HOSTAWAY/LIVEREZ/GUESTY Very familiar with the hotel operations too, starting with welcoming the guest on arrival. Personally assisting them with their needs upon check-in. Offering some services that might help their trip during their stay. Calling to ensure everything is going well with their stay. Assist with the billing statement to ensure the accuracy of every service incurred. Bid a farewell and ask them to come back!Email Technical Support
HospitalityPhone CommunicationCustomer ServiceEmail SupportSchedulingEmail CommunicationCustomer ExperienceCommunicationsData EntryAdministrateAdministrative SupportEnglishCustomer Support - $5 hourly
- 5.0/5
- (4 jobs)
Hi! I'm Princes. I have working experience as a customer service representative for 4 years. I also handled administrative duties such as day to day office tasks, answering phone calls, entering/updating data into spreadsheets. I'm proficient in Microsoft Office, Admin Tasks, Data Entry, Customer Support and etc. I am efficient, competent and I have strong attention to detail. I am fast learner and motivated in getting the job done and committed to deadlines. I look forward to work with you.Email Technical Support
Customer ServiceCustomer SupportAdministrative SupportData EntryEmail SupportMicrosoft Office - $14 hourly
- 5.0/5
- (3 jobs)
Team Manager Sutherland Philippines – Genesis Financial Services – Collections Department December 2016 – March 2019 • Handles a team consisting of 15-25 agents • Provides and documents performance feedback through side-by-side coaching, performance reviews, goal-setting, and deficiency management • Appropriately addresses human resources issues, such as attendance and interpersonal relationships in the workplace; consults Program Manager and/or Human Resources for guidance as needed • Increases effectiveness of call monitoring by attending calibration sessions with the client and Quality team. • Utilizes reporting to manage improvements in individual, team, and queue performance • Handles escalated customer issues as needed • Supports and communicates business goals, quality standards, processes and procedures and policies • Administers motivational programs that include incentives, contests and team performance programs • Performs quarterly performance reviews of agents. • Participates in the interviewing process and makes hiring recommendations. Account Supervisor iQor Philippines – Synchrony Bank - Collections February 2012 – November 2015 • Handles a team consisting of 15-25 agents • Provides and documents performance feedback through side-by-side coaching, performance reviews, goal-setting, and deficiency management • Appropriately addresses human resources issues, such as attendance and interpersonal relationships in the workplace; consults Program Manager and/or Human Resources for guidance as needed • Increases effectiveness of call monitoring by attending calibration sessions with the client and Quality team. • Utilizes reporting to manage improvements in individual, team, and queue performance • Handles escalated customer issues as needed • Supports and communicates business goals, quality standards, processes and procedures and policies • Administers motivational programs that include incentives, contests and team performance programs • Performs quarterly performance reviews of agents. • Participates in the interviewing process and makes hiring recommendations. Senior Collections Specialist iQor Philippines January 2008 - February 2012 • Took inbound and outbound calls to collect payment from customers who are past due with their credit card accounts. • Educated customers regarding the status of their account and informed them of the benefits and consequences of making/not making payments. Bank Teller Bank of Florida October 2005 – December 2007 • Balance currency, coin, and checks in cash drawers at end of shifts, and calculate daily transactions using computers, calculators or adding machines. • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. • Receive checks and cash for deposits, verify amounts, and check accuracy of deposit slips. • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. • Enter customers’ transactions into computers in order to record transactions and issue computer-generated receipts. • Count currency, coins, and checks received by hand or using currency-counting machine, in order to prepare them for deposit or shipments to branch banks. • Identify transaction mistakes when debits and credits do not balance • Prepare and verify cashier’s checks. • Arrange cash received in cash boxes and coin dispensers according to denomination.Email Technical Support
Debt CollectionAdministrative SupportInvoicingCustomer ServiceStaff Recruitment & ManagementEmail SupportData CollectionTransaction Data EntryEmail CommunicationCustomer Support - $8 hourly
- 5.0/5
- (17 jobs)
Greetings! Thank you for taking the time to check out my profile. I’m April — the name you can trust. My card on the table? Integrity. With over 10 years in the BPO industry and 3 years as a Virtual Assistant, I’ve consistently delivered top-notch customer experiences without ever compromising a client’s business processes or guidelines. I have a clear record and solid references from every employer I’ve worked with. I’m a true jack of all trades when it comes to customer service — handling calls, chat, and email with ease. Dead-end issue? No problem. Thinking outside the box is my favorite kind of challenge. Instead of saying “no,” I offer smart, actionable alternatives. Multitasking? That’s second nature to me. I’m here to care for your business while making sure your customers feel truly valued. Expect the extraordinary — you’re in good hands.Email Technical Support
Administrative SupportVirtual AssistanceCustomer Support PluginCustomer SatisfactionCustomer ExperienceCustomer ServiceTechnical Project ManagementEmail CommunicationData EntryTechnical SupportEmail Support - $10 hourly
- 5.0/5
- (3 jobs)
Experienced customer–oriented professional with strong multi-tasking skills and ability to efficiently prioritize task. Self-motivated personable and result-driven individual. I have 10 years of experience in business organizations such as Customer Service, Technical Support and Consumer Finance. In years of service as a Customer Service Representative , I have been exposed dealing with different types of customers. It gave me a broad idea of what a customer service should be. I have acquired and been well equipped on how to deal with customers' concerns/issues, providing resolution in a positive manner. As a Customer Service Representative, I am open to new challenges that will not just make me a better employee but also to help me grow as an individual person. I have also worked as a Quality Analyst for almost 3 years focusing on Client experience. Ensuring that agents are providing excellent client experience each and every call they make and receive. I have also accomplished a Leadership Training in April 2015. The training focuses on Peak Performance coaching. A training on how to coach using developmental strategies and scripting that will motivate an employee to drive results in a positive manner.Email Technical Support
Customer ServiceWorkday Adaptive PlanningCustomer SupportSmartphoneTechnical SupportEmail CommunicationCustomer Support PluginContent CreationAdministrative SupportPhone SupportEmail SupportOnline Chat SupportZoho CRM - $12 hourly
- 5.0/5
- (6 jobs)
✅TOP- RATED Freelancer on Up Work, It is my passion to help business owners grow their presence on Social Media. I specialized in the art of posting content on Social Media like Facebook and Instagram to increase brand awareness and manage online presence. I also assist start-up business owners who need an extra hand doing Admin Tasks to Digital Marketing. Skills: ⭐️Social Media Management ⭐️Canva ⭐️Marketing Management ⭐️Admin and Data Entry ⭐️Email and Chat Support If you've got too much to do and have run out of ways to get the job done, I'm here to help. Talk soon, Jamaica MisamisEmail Technical Support
Administrative SupportEmail SupportSocial Media ManagementCustomer ServiceData Entry - $10 hourly
- 5.0/5
- (15 jobs)
Are you looking for an experienced eCommerce manager to scale your online store? With over 7 years of expertise, I specialize in managing eBay, Amazon, and Shopify stores, optimizing listings for SEO, handling customer support, and ensuring smooth operations. I help businesses increase sales, maintain Above Standard or Top Rated seller status, and create a seamless shopping experience. eBay Management ✅ SEO-optimized product listing & optimization ✅ Proficient in LastPass, Google Drive, Auto DS, Listing Mirror, and CJ Dropshipping ✅ Customer service management & dispute resolution ✅ Maintain Above Standard or Top Rated seller performance Amazon Seller Central ✅ Product listing & inventory control ✅ Performance monitoring to maintain seller health ✅ Homepage design & customization for better branding ✅ Customer service & order resolution Shopify Store Management ✅ Customer support via Gmail, Gorgias, or Zendesk ✅ SEO-optimized listings & blog writing for higher search ranking ✅ Meta titles & descriptions for better visibility ✅ Engaging & persuasive product descriptions ✅ Order processing & replacements ✅ Inventory & price updates for competitive selling ✅ Google Sheets tracking system to prevent customer abuse & track orders ✅ Shopify homepage design & optimization Social Media Management ✅ Post scheduling & management via Meta Business Suite ✅ Engaging with customers & answering inquiries ✅ Canva graphics & CapCut video creation ✅ Handling social media comments & messages Tools & Platforms I Use 📌 Google Drive, Gmail, Slack, WhatsApp, Skype, Google Workspace, Google Calendar, Google Sheets 📌 Alibaba & AliExpress for supplier sourcing 📌 Canva for social media graphics & branding 📌 Meta Business Suite for social media scheduling I am dedicated to growing your eCommerce business, increasing visibility, and ensuring customer satisfaction. Let's collaborate to take your store to the next level! 🚀Email Technical Support
Administrative SupportVirtual AssistanceTeam ManagementEmail SupportOnline Chat SupportCustomer ServiceShopifyeBayDropshippingManage eBay SiteAmazon ListingeBay ListingShopify SEO - $8 hourly
- 5.0/5
- (7 jobs)
I'm a highly competent Customer Service Representative, Debt Collector, and Virtual Assistant that will bring a dedicated, reliable, and driven attitude to any of these roles. I've been in the BPO Industry for 10 years handling dynamic and fast-paced accounts and I started working remotely in 2020. I excel at handling customer inquiries and assisting you with various tasks including customer support, debt collection, data entry, document processing, research, document formatting, scheduling, etc. I adapt quickly to new programs. My goal is to bring first-rate customer service to our clients and support your business goals.Email Technical Support
Phone SupportEnglishEmail SupportOrder TrackingZendeskCustomer SupportProduct KnowledgeCustomer SatisfactionAdministrative SupportShopifyTechnical SupportCustomer ServiceDebt CollectionAccount ManagementData Entry - $5 hourly
- 5.0/5
- (9 jobs)
I am the perfect collaborator to any project - I am pleasant to work with and easily adaptable to different work styles and personalities, while also finding stride as a detail-oriented and efficient task master. I deliver thorough and accurate work in a timely manner and am not turned off by repetitive tasks. I excel at understanding the goals of my clients, anticipating obstacles and needs, while also maintaining a calm and professional demeanor that is flexible with different personalities. I am currently based in the Philippines but am happy to work with clients in all time zones. Tools and programs with which I am experienced: -Microsoft Word -Microsoft Excel -Microsoft powerpoint -Outlook -Canva -Quickbooks -Facebook -Instagram -YouTube -Vimeo -Soundcloud -Pinterest -Zoom -Google Hangouts -Skype -Google Drive -Spreadsheet -Constant Contact -MailChimp -Hootsuite -All Google Suite tools (Google Slides, Google Sheets, Google Docs, Google Forms, etc.) Skills in which I am experienced: -Online English lessons (TEFL-certified English Teacher) - Customer Service Support - Technical Support Representative - Billing Chat Support - Collections Specialist - Sales Agent - Data Entry - Shopify Customer ServiceEmail Technical Support
Ecommerce Order FulfillmentOrder FulfillmentOrder EntryReal Estate Cold CallingCold CallingCold EmailCold CallReal Estate Virtual AssistanceVirtual AssistanceCustomer SupportSchedulingOrder ProcessingEmail Support - $5 hourly
- 5.0/5
- (23 jobs)
Good day! I'm Kristine, a dedicated professional with a unique blend of customer service expertise and virtual assistance skills. With 13 years of experience, I have honed my communication and problem-solving skills to ensure customer satisfaction. I am dedicated to providing timely and effective solutions to enhance the overall customer experience. Key Skills: - Customer Support - Virtual Assistance - Email Management - Data Entry - Data Analysis - Problem Solving - Communication Skills - Issue Resolution - Communication and Collaboration - Relationship Building - Multitasking - Quality Assurance I am passionate about ensuring client satisfaction and streamlining operations through effective customer service and virtual assistance. Let's discuss how I can contribute to the success of your business!Email Technical Support
AmazonEtsyShopifyeBayAmazon Seller CentralWordPressVirtual AssistanceQuality AssuranceCustomer SupportCustomer ExperienceZendeskOnline Chat SupportPhone SupportData EntryEmail Support - $7 hourly
- 5.0/5
- (2 jobs)
I have experience optimizing products and feeds in helping clients market their products better in several Online Marketplaces and Product Search Platforms. I have skills with Google Merchant Center and am knowledgeable with the ins and outs of eBay as one of the major Online Marketplaces. I am an expert with both buying and selling experience of customers. Perform various administrative tasks, including answering emails, scheduling calendars, managing social media accounts, graphic design, front end web development, optimize product listings and provides customer service. With experience in Accounts Receivable and Billing. Have a strong interpersonal and intrapersonal skills and strong commitment to work.Email Technical Support
Data EntryCustomer SupportVirtual AssistanceEcommerce Website DevelopmentCommunity EngagementSocial Media MarketingBing AdsGameeBay MarketingCommunicationsProduct ListingsGoogle AdsSocial Media ManagementEmail Support - $13 hourly
- 5.0/5
- (2 jobs)
I have an excellent presentation, verbal, and written communication skills combined with strong people management skills and effective planning skills and time management. I have a working knowledge of the fraud and disputes within the banking and finance industry, and substantial shared services technical knowledge and skills. I have been in the Customer Service industry for more than 8 years, and as a my current role as a Unit Manager, I have a comprehensive knowledge of performance metrics utilization.Email Technical Support
Technical SupportHardware TroubleshootingQuality AssuranceCustomer SupportProduct KnowledgeEmail CommunicationManagement SkillsEnglishEmail SupportOnline Chat Support - $7 hourly
- 5.0/5
- (2 jobs)
Hello, I understand that there are a lot of applicants to choose from, but I believe that my attitude of wanting to always give my best and constantly improve is what makes me different. I am also a fast learner and I like being good at everything that I do. Doing so gives me self-satisfaction and most importantly, it helps my clients achieve their goals. I am optimistic and I work well even under pressure. When it comes to customer interactions like upselling or might it be technical help or even Data entry. I can adapt to any situation and know how to manage my time wisely. I know I can be an awesome help to the company. Here are my Skills: Administrative support Project management Customer service Appointment Setting Email support Phone support Chat support CRM management Manual testing Software testing Copyediting Content writing Creative writing Data entry Invoicing Book keepingEmail Technical Support
B2B Lead GenerationInvoicingData ManagementShopifyCustomer SupportData EntryOrder TrackingOnline Chat SupportEmail SupportZendesk - $6 hourly
- 4.7/5
- (2 jobs)
I'm the frontline that you are looking for! My goal is to assist you with your business and customers in an efficient and attentive way. Let me help you with these tasks: ⚡ Customer Support (Phone, Live chat, or Email) ⚡ Administrative Tasks ⚡ Email Management ⚡ Calendar Management Familiar in these tools: ⚡ KX (Kustomer) ⚡ Salesforce ⚡ Google Apps (Sheets, Drive, Calendar, Email) ⚡ Canva ⚡ Adobe Photoshop ⚡ Microsoft Office (Word, Excel) Do you need someone independent, easy to work with, a goal and customer oriented person? Yeah, that's me I'm the one you are looking for. 🙂 Talk to you soon.Email Technical Support
Real EstateAppointment SettingReal Estate Cold CallingAdministrative SupportEmail SupportAccountingVirtual AssistanceCustomer SupportCustomer ServiceEmail CommunicationGoogle Docs - $10 hourly
- 4.9/5
- (2 jobs)
Welcome to my profile! I am an accomplished professional with a deep understanding of Business Process Outsourcing (BPO), specializing in facilitating seamless communication between clients and support staff. My expertise spans various industries, including Customer Service, Technology, Billing, Sales, and Retention, with a proven track record in Logistics, Finance, Tech, and Men's Health. Throughout my career, I have demonstrated my proficiency in Project Coordination, Customer Success Management, and Process Improvement. In a brief stint as a Team Lead, I excelled in support roles, reporting directly to operations and managers. This experience has honed my leadership skills and provided valuable insights into optimizing team dynamics. My services are distinguished by a commitment to quality and enthusiasm. I ensure that every task is completed efficiently without compromising on excellence. Whether you require support in Customer Service, Project Coordination, or Process Improvement, I bring a wealth of experience and dedication to achieving optimal results. By choosing my services, you are guaranteed a professional who not only understands the intricacies of BPO but also possesses the versatility to navigate different lines of business. I am committed to delivering top-notch solutions that align with your specific needs. Let's collaborate to elevate your projects with my skills, efficiency, and unwavering dedication to excellence. I look forward to contributing to your success on Upwork!Email Technical Support
Google FormsMicrosoft TeamsTransaction Data EntryCADSalesforce CRMSlackTime ManagementCommunication EtiquetteCustomer SupportData EntryInterpersonal SkillsZoho CRMEmail SupportOrder TrackingZendesk Want to browse more freelancers?
Sign up
How hiring on Upwork works
1. Post a job
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
2. Talent comes to you
Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.
3. Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
4. Payment simplified
Receive invoices and make payments through Upwork. Only pay for work you authorize.
How do I hire a Email Technical Support Specialist near Angeles City, on Upwork?
You can hire a Email Technical Support Specialist near Angeles City, on Upwork in four simple steps:
- Create a job post tailored to your Email Technical Support Specialist project scope. We’ll walk you through the process step by step.
- Browse top Email Technical Support Specialist talent on Upwork and invite them to your project.
- Once the proposals start flowing in, create a shortlist of top Email Technical Support Specialist profiles and interview.
- Hire the right Email Technical Support Specialist for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Email Technical Support Specialist?
Rates charged by Email Technical Support Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Email Technical Support Specialist near Angeles City, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Email Technical Support Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Email Technical Support Specialist team you need to succeed.
Can I hire a Email Technical Support Specialist near Angeles City, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Email Technical Support Specialist proposals within 24 hours of posting a job description.