Hire the best Email Technical Support Specialists in Imus, PH

Check out Email Technical Support Specialists in Imus, PH with the skills you need for your next job.
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  • $10 hourly
    If you are seeking the right person specializing in providing EXCELLENT Customer Support, then look no further. I have worked with several companies like IBM, Apple, Samsung, and Google as both Customer and Technical Support for a total of more than 10 years. Many of them are known for ensuring that their customers are handled with utmost care and provided with only the BEST experience possible. –– What makes me different? –– I am NOT just a Freelancer. I'm PASSIONATE about what I do and GENUINELY love helping others. Making sure that every concern is addressed and resolved properly while exceeding customers' expectations. My extensive experience in handling tickets, email, chat, and CRM tools like Helpshift and Zendesk can make a huge difference in keeping customers satisfied with the resolution provided and happy with each interaction. My Expertise Includes: ⚡ Customer and Technical Support ⚡ Live Chat Support ⚡ Email Management ⚡ Research ⚡ Data Entry ⚡ Social Media Moderation and Community Management ⚡ Proficiency with Helpshift and Zendesk tools ⚡ Basic Manual/Automated Game and Software Testing ⚡ Simple Canva Designs Why search, when I can start helping YOU solve your problems?
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Canva
    Game Testing
    Online Chat Support
    Technical Support
    Email Support
    General Transcription
    Manual Testing
    Online Research
    Email Communication
    Customer Service
    Customer Support
    Content Moderation
    Social Media Management
    Data Entry
  • $6 hourly
    Hi, I'm Earl, your reliable customer service agent. I've been a customer service representative with over three years of experience—an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. I even got a chance to be part of the leadership team and undergone leadership training. My experiences as an agent and Subject Matter Expert - SME taught me a lot of things. I have learned basic knowledge about several products and services. I mastered a handful of tools and systems to utilize. I was made flexible and adaptable to changes in the business processes. I was able to prove to myself that I can handle the technicalities of any job with basic effective instruction. Now, I am willing to learn more and do more with this skill set I've acquired. I am looking forward to seeing opportunities through Upwork that would allow me to prove my expertise while securing win-win deals.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Communication Etiquette
    Customer Satisfaction
    Email Communication
    Chat & Messaging Software
    Fraud Detection
    Gaming
    Community Management
    US English Dialect
    Typing
    Customer Support
    Email Support
    Phone Support
    Online Chat Support
    English
  • $10 hourly
    𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐚𝐧𝐝 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 | 𝐂𝐑𝐌 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 | 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 | 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 | 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲/𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐌𝐨𝐝𝐞𝐫𝐚𝐭𝐢𝐨𝐧 | 𝐆𝐫𝐚𝐩𝐡𝐢𝐜 𝐃𝐞𝐬𝐢𝐠𝐧 | 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 & 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Just a customer service guy, specializing in ecommerce, email, chat, and ticket support 😎 Do you want to get some stuff off of your plate? Gain more time without worrying what's happening in your business? 🤔 Shoot me a quick message and let's talk about it 📩 What some of the customers of my clients told me: Customer 1: 𝙃𝙞 𝙇𝙖𝙬𝙧𝙚𝙣𝙘𝙚, 𝙒𝙝𝙖𝙩 𝙖𝙣 𝙖𝙢𝙖𝙯𝙞𝙣𝙜 𝙧𝙚𝙨𝙪𝙡𝙩! 𝙏𝙝𝙖𝙣𝙠 𝙮𝙤𝙪 𝙛𝙤𝙧 𝙮𝙤𝙪𝙧 𝙝𝙚𝙡𝙥 𝙖𝙣𝙙 6-𝙨𝙩𝙖𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚! 𝙄 𝙬𝙞𝙡𝙡 𝙢𝙖𝙠𝙚 𝙞𝙩 𝙢𝙮 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙩𝙤 𝙥𝙧𝙤𝙢𝙤𝙩𝙚 𝙮𝙤𝙪𝙧𝙨 𝙖𝙣𝙙 𝙬𝙞𝙡𝙡 𝙧𝙚𝙢𝙖𝙞𝙣 𝙖 𝙝𝙖𝙥𝙥𝙮 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙤𝙣 𝙮𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙗𝙖𝙨𝙚 𝙩𝙤𝙤. 𝙏𝙝𝙖𝙣𝙠 𝙮𝙤𝙪 𝙖𝙜𝙖𝙞𝙣! 𝙃**𝙩𝙝** 𝘽𝙚𝙧**** Customer 2: 𝘽𝙡𝙤𝙤𝙙𝙮 𝙝𝙚𝙡𝙡 𝙩𝙝𝙖𝙩'𝙨 𝙨𝙤𝙢𝙚 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚. 𝘼𝙥𝙥𝙧𝙚𝙘𝙞𝙖𝙩𝙚 𝙞𝙩 𝙖𝙣𝙙 𝙡𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧𝙬𝙖𝙧𝙙 𝙩𝙤 𝙜𝙚𝙩𝙩𝙞𝙣𝙜 𝙢𝙮 𝙝𝙖𝙣𝙙𝙨 𝙤𝙣 𝙩𝙝𝙚 𝙘𝙖𝙢𝙚𝙧𝙖. 𝘼𝙣****𝙮 𝙇𝙚**𝙮-𝙒𝙝*** Here are some of my skill set and gained expertise throughout the years: 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐚𝐧𝐝 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: ⚡️Order fulfillment and tracking. ⚡️Email, chat, and ticket support. ⚡️Handling chargebacks/disputes. ⚡️Management of returns, refunds, and replacements. ⚡️Shopify product management. 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐂𝐑𝐌 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: ⚡️Proficiency in using Zendesk, Freshdesk, and Helpscout. 𝐒𝐤𝐢𝐥𝐥𝐞𝐝 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐫: ⚡️Content creation and engagement on Facebook and Instagram. ⚡️Comment moderation. ⚡️Chat support. 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭: ⚡️Troubleshooting software issues on Windows operating systems. ⚡️Familiarity with programming languages: C#, PHP. ⚡️Creating process guidelines for resolving technical issues. ⚡️Ticket creation for bug reporting and escalation. ⚡️Paypal gateway integrations. ⚡️Design and creation of sales funnels in ClickFunnels. ⚡️Various Zapier automations. 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲/𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐌𝐨𝐝𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐄𝐱𝐩𝐞𝐫𝐭: ⚡️Adherence to client policies and guidelines for creating resolutions. ⚡️Discord server and website forum moderation. ⚡️Content analysis and report review, taking resolution accordingly. ⚡️Real-time monitoring for inappropriate content on pages/servers. 𝐆𝐫𝐚𝐩𝐡𝐢𝐜 𝐃𝐞𝐬𝐢𝐠𝐧 𝐄𝐧𝐭𝐡𝐮𝐬𝐢𝐚𝐬𝐭: ⚡️Proficient in using Photoshop and Lightroom. ⚡️Product editing on Shopify. 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡𝐞𝐫 & 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫: ⚡️Utilizing Google Docs and Microsoft Excel for research and data entry tasks. ⚡️Using ClickUp for project management. ⚡️Email organization in Outlook and Gmail. ⚡️Adept in using AI tools like ChatGPT, Merlin, Monica, Claude, and Gemini. 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐢𝐧 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: ⚡️Comfortable in using Skype, Slack, Zoom, Google Meet, and Microsoft Teams for seamless communication. If you're sold and think we're a good fit, you can drop me a quick message 📩
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    English
    Answered Ticket
    Product Knowledge
    Zendesk
    Shopify
    Freshdesk
    Order Tracking
    Multitasking
    Customer Satisfaction
    Communication Etiquette
    Technical Support
    Customer Service
    Online Chat Support
    Email Support
    Customer Support
  • $8 hourly
    1. E-commerce customer support 2. Email Support/Chat Support 3. 6 years of Customer Service experience 4. Reputation Management 5. Sending Invoices and SEO reports 6. Customer handling skills 7. Email Campaign 8. Chat software experiences like Purechat, Tawk.to, and intercom 9. Slack 10. Canva - Basic Photo editing skills 11. Organizational Skills 12. Social Media Management 13. Experience in Trello 14. Expert in handling emails 15. Replying to app reviews 16. Excel sheets, and Outlook email.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Email Communication
    Phone Communication
    Client Management
    Ticketing System
    Invoice
    Reputation Management
    Virtual Assistance
    Order Tracking
    Online Chat Support
    Email Support
    Ecommerce
    Customer Service
    Administrative Support
    Google Calendar
    Canva
  • $9 hourly
    Hi! I am Michelle, a certified trainer, and licensed educator. I have taught students in grade school, high school, college, and in the BPO setting for five years thru virtual and physical classrooms. I have taught English to Koreans, Japanese, Chinese, and other international students in those setups, too. I am proficient in English and can speak, write, and converse in Spanish and German. Filipino is my mother tongue. I am fond of doing research and writing and have been a research panelist for college paper defenses, and school writing festivals. I used to be a managing editor for our school paper in high school, a journalism student, and a writer contributor to our BPO company's paper. Also, I have more than six years of BPO experience and more than six years of working from home. I may say that I am a freelancer who has an entrepreneurial mindset and a Can-Do attitude. I have worked for multinational companies related to travel, healthcare, insurance, finance, real estate, software, property management, eCommerce, and logistics. I have been their support thru social media, chat, email, and phone. I can work with minimum supervision and can learn fast. I am the type of person who wants to provide the client or company with what is expected and can go the extra mile. I am dedicated, detail-oriented, and hardworking. Here are the fields of my expertise: -✅ Customer Care, Inbound and Outbound Calls, -✅ Email and Tickets Handling -✅ Social Media Manager, Social Media Marketing and Ads -✅ Data Entry and Management -✅ Training, Leadership, and Recruitment -✅ Lead Generation, and eCommerce -✅ Logo and Banner Design and Creation -✅ Online Research, Writing, and Proofreading -✅ 45 WPM with 100% accuracy The applications, tools, and websites I use: - Google Sheets, Google Docs, Google Suites, Outlook - Microsoft Excel, Microsoft Word, and MS Office Tools - Asana, Trello, GoAutodial, Vicidial, Helium 10, Jungle Scout - Slack, Skype, Timedoctor, Upwork Tracker, Hubstaff - Freshdesk, Zendesk, Hubspot, VoIP/Softphone - Avaya, Nortel - Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Acrobat - Canva, Paint, OBS Studio, Cyberlink Powerdirector, Sketchup - Etsy, Amazon, Shopify, eBay, Alibaba, Lazada, Shopee - Facebook, Instagram, Pinterest, Linkedin, WhatsApp, Viber I would love to be part of your team and help you with your company's growth and success! You may reach out to me by sending me a message here. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Email Support
    Cold Calling
    Team Management
    Staff Recruitment & Management
    Customer Support
    Amazon FBA
    Appointment Scheduling
    Copywriting
    B2B Marketing
    BPO Call Center
    Administrative Support
    Customer Experience
    Customer Feedback Documentation
    Lead Generation
  • $8 hourly
    I am a CSR and telemarketer for small and medium sized businesses. Whether it is in the Real Estate industry, Healthcare, or Finance, I am confident that I can deliver positive results bottom line. I have 5 years of work experience focusing on sales and CSR. I have been trained in handling calls, resolving issues, and building customer relationship through phone. In addition to that, I can also perform a wide range of administrative tasks. I am a fast learner, versatile, and problem solver. I can perform tasks with minimal supervision. All of these skills on top of my strong drive to succeed is what makes me a valuable addition to your team.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Real Estate Listing
    Data Entry
    Technical Support
    Customer Support
    Customer Service
    Phone Communication
    Email Support
  • $6 hourly
    I am looking for a part-time jobs / freelance works. I am punctual, obedient, and fast learner. I can do accounting works such as for payroll. basic computation, monitoring, and budgeting. I have knowledge in Oracle and iPay. I also worked as a customer support representative. I can do chats and emails. My current role is to received escalated calls, chats, and email (those customers looking for a Manager call). I am confident that in every task, I can finish it on-time and with dedication. I am also hard-working, trustworthy, and someone you can rely on. I am looking forward to work with you.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Customer Support
    Slack
    Salesforce
    Microsoft Word
    Data Entry
    Stripe
    Microsoft PowerPoint
    Communication Skills
    Accounting Basics
    Typing
    Email Support
    Online Chat Support
    Oracle Accounting
    Microsoft Excel
    Zendesk
  • $5 hourly
    Welcome to my profile! I am a dedicated and detail-oriented freelancer with a proven track record in data entry, web research, and administrative support. My expertise lies in providing top-notch virtual assistance to businesses seeking efficient and reliable solutions. Key Skills: • Data Entry: Proficient in accurately entering, updating, and verifying data to ensure precision and reliability. • Web Research: Skilled in conducting thorough web research to gather valuable information and insights for business decision-making. • Virtual Support: Proven experience in administrative tasks, ensuring smooth day-to-day operations and enhancing organizational efficiency. • Customer Support: Well-versed in providing chat and email-based customer support, ensuring prompt and professional responses to enhance customer satisfaction. Why Choose Me: • Reliability: Consistent track record of delivering high-quality work within deadlines. • Adaptability: Quick learner with the ability to adapt to various tasks and challenges. • Communication: Strong communication skills for effective client collaboration. Personal Workspace Setup: • 300mbps Converge ICT Fiber connection • AMD Ryzen™ 5 5600X 6-Core 3.7 GHz CPU • Nvidia Geforce GTX 1080 Ti 11GB GDDR5X GPU • 16GB 3200Mhz Dual Channel DDR4 RAM • Samsung 1TB 970 EVO Plus PCIE NVME M.2 SSD storage • 27" 1440p productivity monitor
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Technical Support
    Customer Support
    Web Scraping
    Online Research
    Data Mining
    Data Entry
    Virtual Assistance
    Administrative Support
    Online Chat Support
    Email Support
  • $10 hourly
    As a Top Rated Customer Service Representative on Upwork, I bring a wealth of expertise in providing exceptional customer support across various platforms. Proficient in utilizing Zendesk, I have efficiently managed customer inquiries, ensuring prompt and effective resolutions. My experience extends to navigating the complexities of PayPal transactions, disputes, and chargebacks, showcasing my ability to handle financial matters with precision and integrity. Additionally, my proficiency in managing Trustpilot reviews and addressing concerns on the Better Business Bureau (BBB) platform reflects my commitment to maintaining positive brand perception. With a track record of delivering top-notch customer service and leveraging my diverse skill set, I am well-equipped to contribute to the success of any project or business.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Alternative Dispute Resolution
    Online Reputation Management
    PayPal
    Community Moderation
    Shopify
    Content Moderation
    Data Entry
    Customer Support
    Order Fulfillment
    Social Media Management
    Online Chat Support
    Zendesk
    Email Support
    Order Processing
  • $20 hourly
    My name is Jen, I am from the Philippines. I have rich experience in Technical Support/customer service catering the North America, EMEA, Australian, and New Zealand customers. I help to resolve technical issues on the desktop and connectivity issues on the internet. I can also help you with internet research, testing (user experience test on mobile game, web, and application), video and photo editing. Allow me to be part of your team and I will effectively perform the task needed to meet your expected results. Would be delighted to hear from you!
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Windows Server
    SQL
    Microsoft Exchange Server
    Product Support
    Customer Support
    Customer Service
    Helpdesk
    Technical Support
    Software Testing
    Incident Management
    Mobile App Testing
    Office 365
    Email Support
  • $4 hourly
    My 10 years of experience in Customer Service and Sales allowed me to gain expertise in e-commerce, customer care, and Generating quality sales. I can manage Phone calls, emails and live chats. I have a strong background in Customer Service decisions, refunds, claims General inquiries and customer escalations. I also have an extensive background in Sales including B2B. I worked as an Inbound/Outbound Sales Representative, performing selling and marketing functions and constantly surpassing quota for sales. I am trained in Zendesk, Shopify, Gorgias and Amazon. Flexible, can Multitask. Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathetic, and professional voice and manner. If you hire me, I will represent your company positively, treat your customers with high regard and value your time and trust. You will have a business partner with me, not just a regular employee.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Cold Call
    CRM Software
    Sales Call
    Gorgias
    Shopify Apps
    Social Media Management
    Amazon
    Customer Support
    Phone Support
    Email Support
    Customer Service
    Social Media Account Integration
    Customer Relationship Management
    Shopify
    Zendesk
  • $7 hourly
    I am a full-time virtual assistant and a Social Media Manager with an aim to satisfy my clients by producing high-quality and detailed work. All the task that I take for me is an opportunity, and this gives me a chance to share my skill set. I am committed to my task and provided an opportunity. I will support you to level up your industry. Every assignment is significant to me, whether minor or major. I have vast experience in: • Online Research • Email Management • All-around Data Entry Specialist • Search Engine Optimization (SEO) • Video Editing SOCIAL MEDIA MANAGEMENT AND MARKETING • Create a social media content plan • Social media account creation and management • Social Media Scheduling & Posting • Twitter, FaceBook, Pinterest, Instagram, Linkedin I am knowledgeable with tools like: • MS Office (Word, Excel, Powerpoint) • Spreadsheet expert; Excel or Google Spreadsheet • Canva More than my skills and knowledge, I'll ensure I can provide all the documents you need on or before the deadline with the highest quality output. I am proactive and love sharing ideas to help the company grow. I can easily cope with changes and work well with a group. I am flexible with my time and efficient with my resources. Most of all, I am willing to learn new things, especially if that will make me a better person.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Influencer Marketing
    LinkedIn Profile Optimization
    Email Support
    Online Chat Support
    Social Media Lead Generation
    Social Media Marketing
    Social Media Management
  • $10 hourly
    Hi! I'm Anjelou, a Bachelor of Computer Science graduate from New Era University. I love to make customers happy with my assistance by responding to their concerns and making them feel that the right person is assisting them. I worked as an Email Technical Support for a video-conferencing application, as an Email Customer Support in an American company that offers grocery delivery/pick-up, and Retention Specialist for an insurance company. Skills: • Zendesk • Hubspot • Intercom • Freshdesk • Shopify • Provide quality customer service and customer satisfaction • Data Entry • Email / Chat Support • Order Processing • Refund Processing • Delivery Tracking • Creating Jira tickets • Troubleshooting • Creating agency statements • Reconciliations • Cancellations • Update order status • Java, JavaScript, CSS, and HTML. • monday.com • Trello • Lead generation I'm seeking growth and learning more skills to achieve long-term success. I am looking forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Order Fulfillment
    Shopify
    Troubleshooting
    Customer Service
    Online Chat Support
    Ticketing System
    Email Support
    Customer Satisfaction
    Freshdesk
    Email Communication
    Intercom
    Google Docs
    HubSpot
    Data Entry
    Zendesk
  • $15 hourly
    I have extensive experience with multiple booking systems and GDS (Sabre, Apollo, Amadeus) to assist the passenger regarding exchanges, cancelations, refunds, and schedule change. I have a true passion for travel and always strive to achieve in any task given to me. I constantly try to better myself, learn new skills and do my best with any new challenges. I am highly talented, detail oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction. It would be a pleasure to interview with you and I look forward to hearing from you soon.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Phone Support
    Customer Support
    Calendar Management
    Apollo.io
    Communication Skills
    Amadeus CRS
    Travel & Hospitality
    Online Chat Support
    Email Support
    Administrative Support
    Customer Service
    Travel Planning
    Sabre
    Virtual Assistance
    Data Entry
    Email Communication
  • $25 hourly
    I’m a virtuous, honest, and trustworthy Virtual Assistant who can do a wide-array of things online, a Customer Support Specialist expert in email and technical field, and an E-Commerce assistant and store manager with all around experience from sourcing to customer support. I am a tech and internet savvy, highly organized, keen in details, goal-oriented, and a team player but can be independent. I have a can-do attitude, able to multitask with efficiency and most of all I learn fast with or without guidance. I have a degree in Bachelor of Arts in Mass-Communication major in Journalism and have been working for 16 years now, 5 years locally and 11 years online. Services Offered: Virtual Assistance Website Administration and Design (WordPress with Elementor plugin) Social Media Graphics Design (Cover photo, profile picture, logo, LinkedIn banner, etc.) Document formatting, editing, PDF to Word conversion Dropshipping Website, Shopify website management *Website design requires full and clear instruction and a sample website or a draft of the website you want to create Here are the skills I acquired as well as the systems and applications I am familiar with. Communication: Customer support, email/chat support, technical support Computer and Internet proficiency: Web research, documenting, data encoding/uploading, basic SEO, website content QA, software testing, product testing, administrative tasks, refund processing, chargeback and dispute processing, product shipment, social media management, keyword research Web content: Article writing, blogging, copywriting, proofreading, editing Graphic design (Beginner level): Photo editing, photo background removal, website banner, graphic ads, catalogue, brochure, simple logo. Virtual Assistant: Organizing, file management, scheduling, website management, document formatting Documentation: Microsoft Office (Word, Excel, Powerpoint), Google Docs, Google Drive, Pivot Web: SharePoint, WordPress blog, WordPress plugin installation and configuration, WordPress management, WordPress setup via cPanel (Hosting), Website installation, GoDaddy, BigCommerce, Elementor E-Commerce Platforms: Magento, Shopify, Amazon Seller Central, BigCommerce Image Editing: Adobe Photoshop, Canva Social Media: Facebook, Twitter, Instagram, Hootsuite Tools: Screencast-O-Matic, Awesome Screenshot Communication: ZenDesk, Intercom, Freshdesk, Discord, Skype, Hangout, Slack Shopping cart software: Ultracart Web payment systems: PayPal, Stripe, Braintree Others: ClickBank, MemberMouse, Lime Light CRM, Basecamp, SalesForce, Gorgias, Acuity, Hunter.io Dropshipping knowledge: Shopify, AliExpress, Dropified Experience: E-Commerce Manager Shopify Manager Virtual Assistant Customer Support Customer Service Email Support Chat Support Data Entry Admin Assistant Administrative Assistant Graphic Designer Photo Editor WordPress Support Basic WordPress Installation WordPress Manager Project Manager Website Assistant Research Assistant Data Mining Lead Generation (Emails) Researcher Copywriter Social Media Manager Social Media Assistant Website Quality Assurance Web Content Editor Web Content Proofreader Acuity Setup (Advanced) Website Building using Elementor Calendly Intergration
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Administrative Support
    Branding
    Elementor
    Dropshipping
    Acuity Scheduling
    Social Media Management
    Communications
    WordPress Development
    Email Support
    Shopify
    Microsoft Word
    Virtual Assistance
  • $5 hourly
    Welcome to my profile! I am Jasmin Sta. Maria. Please see a few of my offered services below: Convert PDF into Excel/Word/Google Sheets Insert or delete images, Background removal in Images Data Entry Excel Work Image to word Transcription Email Management My top priority is to balance efficiency and quality with successful completion to meet your expectations. I am looking forward to working with you. Best, Jasmin
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Photo Editing
    Video Editing
    Email Support
    Technical Support
    Online Chat Support
    Spreadsheet Skills
    BPO Call Center
    Background Removal
    PDF Conversion
    Data Entry
    Typing
    Microsoft Word
    Microsoft Excel
  • $15 hourly
    🏆 TOP-RATED FREELANCER 🏆 EXPERIENCED AUDIO/VIDEO EDITOR 🏆 VERSATILE 💡 WHO AM I? ✔ Dedicated and hardworking individual ✔ Exceptionally versatile and adaptable ✔ Exposed with a wide variety of personality ✔ Performance and productivity improvement ✔ Strong written and oral communication skills ✔ Ability to work under pressure ✔ Time management ✔ Good multitasking skills ◾ Click the 𝗛𝗜𝗥𝗘 𝗡𝗢𝗪 or 𝗜𝗡𝗩𝗜𝗧𝗘 𝗧𝗢 𝗜𝗡𝗧𝗘𝗥𝗩𝗜𝗘𝗪 button. ◾ If you're new to Upwork, click the 𝗖𝗢𝗡𝗧𝗔𝗖𝗧 button.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Appointment Setting
    Audio Editing
    Email Communication
    Video Editing
    Customer Support
    Customer Service
    Administrative Support
    Lead Generation
    Email Support
  • $6 hourly
    Top rated Plus! Welcome! My name is Florenz. I help entrepreneurs get a competitive advantage by providing a positive and professional customer experience. Customer experience, whether positive or negative, is crucial for business growth. A positive customer experience is so important because it builds trust, loyalty, and customer retention. A negative experience, on the other hand, serves as an avenue for learning and improvement. It is vital for any business. It helps the company to grow and succeed. Providing a positive and professional customer experience is my goal. It allows me to hone my skills, share my experiences, and it's a learning opportunity. Being part of the company's success is fulfilling. More than that, being able to help others is emotionally rewarding. Excellent in Communications, Writing, Data Analysis, Google Analytics, Excel VBA, and Social Analysis. Can work under pressure and is good at stress management. Active Team player and a good leader as well.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Scheduling
    Customer Service
    Communications
    Administrative Support
    Data Entry
    Customer Satisfaction
    Project Management Support
    Online Chat Support
    Phone Support
    Email Support
  • $10 hourly
    I'm a professional who works independently and is a team player at the same time. I have years of experience in providing Customer Service and Technical Support both over the phone and in writing. I enjoy sharing my knowledge among my peers and colleagues, in helping them understand a particular subject matter that I do know a lot about.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Customer Service
    Transaction Data Entry
    Concur
    Integration Testing
    Dell Boomi
    Technical Support
    Testing
    Data Entry
    Email Support
  • $10 hourly
    I'm your energetic, results-driven Sales Development Representative, here to take your sales game from ordinary to extraordinary. With a passion for cold outreach via phone and email, combined with the finesse of appointment setting, I'm your ultimate weapon for sealing the deal. Services Offered: Cold outreach via phone Email outreach Appointment setting Key Skills: Cold Calling Email Marketing Client Communication Lead Generation Appointment Scheduling CRM Management Target Metrics: 100 dials and emails per day 3 appointments set per week Tools Expertise: MS Teams Ring Central Email CRM ( Salesforce, Zendesk, Autotask ) Why Choose Me? Proven track record of exceeding sales targets Strong communication skills Detail-oriented approach to client needs Ability to adapt and thrive in fast-paced environments Commitment to delivering exceptional results Let's connect to discuss how I can help drive your sales goals forward!
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Freshdesk
    Inbound Inquiry
    Zendesk
    Email Support
    Online Chat Support
    Social Media Management
    Real Estate
    Cold Calling
    Technical Support
    BPO Call Center
    Marketing
    Amazon FBA
    Customer Service
    Canva
    Microsoft Office
  • $15 hourly
    I have been working as a Data Analyst/Customer Support for 7 years. My first client is a health care industry wherein I handle health care professionals' information entered into my client's platform and responding to their requests and queries. I have experience in a media industry. My daily task is to collect online articles that mention my client's campaigns, format them in Microsoft Word and PDF, summarize each articles then enter the data to my client's platform. I also have solid experience in customer service. This includes, but not limited to, email and chat support, handling customers' accounts, refunding, proofreading, and other administrative and marketing tasks. I am a reliable, resourceful and trustworthy employee which is very important when working remotely. I am a fast learner and I take the initiative to learn and research on things I am not familiar with. As a freelancer, I also have experience in lead researcher, lead generation through Facebook and LinkedIn, chat and email support using HelpScout, Freshdesk, and Intercom, SEO assistant, proofreading and editing articles. I am confident with my skills and proficiency in MS Word, MS Excel, Google Docs, and Google Sheets.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Order Tracking
    Email Support
    Online Chat Support
    Google Sheets
    Customer Support
    Shopify
    PDF Conversion
    Customer Service
    Lead Generation
    Search Engine Optimization
    Data Entry
    Google Docs
    Microsoft Excel
  • $10 hourly
    - Experienced in Cold Calling, Administrative Tasks, Skip Tracing. etc. - Assisting in all aspects of e-mail/text communication services. - Experienced in Zendesk, Shopify and Dropified. - Experienced in Social Media Management.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Freshworks CRM
    Shopify
    Podio
    Multiple Email Account Management
    Administrative Support
    Cold Calling
    Communication Etiquette
    Following Procedures
    Sprout Social
    Ticketing System
    Email Communication
    Freshdesk
    Order Tracking
    Email Support
    Zendesk
  • $15 hourly
    Need an 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏 for the long haul? 🔐💰Cost-Effective & Tech-Savvy ⚡💻High Speed Internet & Equipment 🕒🛡️Time Zone & Data Security Here's what clients book me for👇👇👇 🔥𝙅𝙞𝙡𝙡-𝙤𝙛-𝙖𝙡𝙡-𝙩𝙧𝙖𝙙𝙚𝙨, 𝙥𝙧𝙤𝙫𝙞𝙙𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙬𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙞𝙩𝙨 𝙣𝙚𝙚𝙙𝙚𝙙 𝙩𝙝𝙚 𝙢𝙤𝙨𝙩. ◼️Whether it's turning calls into conversations, weaving live chat magic with Zendesk and Ujet, or crafting email masterpieces, I'm your go-to for VIP customer experiences. ◼️Managing teams like a symphony with Playvox and making real-time decisions with the finesse of Calabrio, I bring a touch of magic to your business. 🔥𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙎𝙩𝙖𝙧 ◼️I'm all about creating those "Wow, they're awesome!" moments. Whether it's picking up calls, shooting the breeze in live chats, or playing email superhero, count on me to sprinkle some magic into customer interactions. *wink* 🔥𝙏𝙚𝙖𝙢 𝙇𝙚𝙖𝙙𝙚𝙧 ◼️I'm your go-to freelancer with a knack for leadership. I've got the skills to steer teams toward success, make plans that actually work, and keep the vibes positive. 🔥𝙒𝙤𝙧𝙠𝙛𝙤𝙧𝙘𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ◼️Imagine your team humming like a perfectly tuned orchestra. That's my jam. From doling out tasks to keeping schedules on point, I've got the secret sauce to keep your work wheels spinning smoothly. 🔥𝙍𝙚𝙖𝙡 𝙏𝙞𝙢𝙚 𝘼𝙣𝙖𝙡𝙮𝙨𝙩 ◼️I'm not just about numbers; I'm about making them dance to the right tune. Need someone to keep an eye on things and make quick, smart decisions? That's where my real-time analysis skills come in. In a nutshell, I’m not just a freelancer; I’m your partner in crime for making work fun and customers happy. Let’s turn your project into a success story together! 🚀✨ Now, who wouldn't want that? Just 3 quick steps left 👉Send me an Upwork Message 👉Click the green Schedule Meeting Button 👉Choose one for 30 minutes and I'll confirm a timeslot.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    People Management
    Management Skills
    Real-Time Strategy
    Team Facilitation
    Retail Merchandising
    Kustomer
    Workforce Management
    Career Coaching
    Leadership Skills
    Zendesk
    Team Management
    Email Support
    Online Chat Support
    Phone Support
    Customer Service
  • $10 hourly
    Over the course of the last decade, I have accumulated a wealth of experience in various roles, including Marketing Specialist, Virtual Admin Assistant, and Technical/Customer Service Specialist. Throughout my professional journey, I have demonstrated a versatile skill set and a commitment to excellence. In my capacity as a Marketing Specialist, I successfully connected with school directors, facilitated meetings, and engaged in contract negotiations. This required effective communication and relationship-building skills, which I consistently applied to achieve positive outcomes. As a Technical and Customer Service Specialist, I managed US internet, phone, and cable accounts, specializing in addressing technical and billing concerns for customers. My proficiency in handling complex technical issues contributed to resolving customer queries efficiently. I also extended my services to Australian customers, showcasing expertise in Microsoft Word and proofreading. Being recognized as a consistent top performer in Quality Assurance (QA), I demonstrated a meticulous approach to my work. Meeting deadlines was a priority, reflecting my commitment to delivering high-quality results within specified timeframes. My passion for engaging with diverse individuals has been a cornerstone of my career. I excel in convincing and providing viable options to address various needs. The ability to listen attentively enables me to understand not only voiced concerns but also unspoken issues, ensuring a comprehensive approach to problem-solving. Furthermore, I take pride in my efficiency and accuracy in executing tasks. Whether working on intricate technical matters or administrative duties, my commitment to delivering fast and precise results has been a constant. In summary, my extensive experience in Marketing, Virtual Assistance, and Technical/Customer Service roles has equipped me with a unique skill set. My ability to connect with people, negotiate effectively, and provide solutions aligns seamlessly with my commitment to excellence, making me a valuable asset in any professional setting.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Marketing Management
    Customer Support Plugin
    Quality Assurance
    Cold Calling
    Letter Writing
    Email Support
    Helpdesk
    Technical Support
    Microsoft Office
    General Transcription
    Chat & Messaging Software
    Editing & Proofreading
  • $7 hourly
    Jess has excellent and wide-range of administrative skills including - customer support, lead generation, data entry, travel management, calendar management, email writing, SMS/email follow-ups, team management, account management, marketing, social media management and other administrative work. Most of her work experience consists of teaching English as a Second Language to Japanese students which has earned her position to be a support staff and team lead -- coaching team members, developing team's KPI and maintaining the team performance quality. Other work experience include being a content writer, marketing executive, customer support. As of the moment, she works as an executive assistant but willing to take more responsibilities outside of her 9-5 job and share her industry skills to others.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Travel Planning
    Calendar Management
    Administrative Support
    General Transcription
    ESL Teaching
    Resume Writing
    Academic Editing
    Customer Support
    Email Support
    Email Communication
    Proofreading
    Data Entry
  • $7 hourly
    I am a goal-driven person who always makes sure all tasks are completed ahead of time. I am a time-oriented person that can work under pressure. quickly adapting to a fast-paced environment and is eager to learn new things, since learning is an unending process where we can always change for the better.
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Phone Communication
    Graphic Design
    Technical Support
    Email Communication
    Social Customer Service
    Administrative Support
    Outbound Sales
    File Management
    Social Media Marketing
    Video Editing
    Lead Generation
    Online Chat Support
    Email Support
    Data Entry
  • $7 hourly
    Hi, thank you for taking the time to visit my profile! I'm open to any part-time or full-time job. Below, in the portfolio section, is a link to my CV that you may check for reference. Looking forward to working with you!
    vsuc_fltilesrefresh_TrophyIcon Email Technical Support
    Microsoft Excel
    Cold Calling
    Product Listings
    Inventory Management
    Real-Time Strategy
    Data Entry
    Troubleshooting
    Technical Support
    Administrative Support
    Customer Service
    Retail & Consumer Goods
    Order Tracking
    Email Support
    Online Chat Support
    Phone Support
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