Hire the best Email Technical Support Specialists in Malolos, PH
Check out Email Technical Support Specialists in Malolos, PH with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (7 jobs)
Hi! Are you looking for an outstanding and reliable support/assistant? Look no further! For five years, I've been supporting large and small businesses. I can help by efficiently handling administrative tasks and aid in customer support that allows the business to focus on core activities and achieve growth and success. I primarily perform the following: 🔥Email and Chat Support 🔥Data Entry 🔥Social Media Management 🔥Basic photo editing 🔥Basic video editing 🔥Invoicing, follow-up, and other admin tasks I am proficient with the following tools ⚡Ticketing Tools (Intercom, Help Scout, Respond.io, & Tellephant) ⚡Email Management (Gmail & Outlook) ⚡Social Media Management (Twitter & Discord) ⚡Xero ⚡Canva ⚡Capcut ⚡Ibis Paint X ⚡Microsoft Office ⚡G Suites ⚡Zoom 💬 Drop me a personal message and let's talk about how I can help you or your businessEmail Technical Support
Virtual AssistanceData EntryCustomer SatisfactionEmail CommunicationChat & Messaging SoftwareCustomer ServiceAdministrative SupportCustomer SupportCommunication SkillsSocial Media ManagementOnline Chat SupportEmail Support - $7 hourly
- 5.0/5
- (5 jobs)
Need a hand in providing outstanding support? Let me help you grow your business to scale. My skills include (but are not limited to): ★Technical Support ★ Customer Service ★ VoIP System support ★ Transcribing ★ API Configuration ★ Familiar with Salesforce & Zendesk Interface and Ticketing System ★ CRM - Hubspot, Asana ★ Ecommerce - Shopify, Magento, WooCommerce ★ Email Management ★ Content Proofreading ★ Real time queue monitoring ★ Scheduling ★ MS Office - Word, Excel ★ Google Suite Looking forward to connecting with you!Email Technical Support
SlackAsanaAdministrative SupportEcommerceGDPRInvoicingCustomer SupportCRM SoftwareCustomer ServiceTechnical Project ManagementVoIPMicrosoft OfficeEmail Support - $8 hourly
- 0.0/5
- (1 job)
Experienced as a Field IT for 1 year, Client Services representative for 2 years, and as a Customer Retention Specialist for 1 year. Finished 4 years of Bachelor of Science Information Technology Fluent with English writing and speaking languageEmail Technical Support
Customer ExperienceCustomer RetentionGraphic DesignPhoto EditingVideo EditingEditing & ProofreadingProduct SupportDesktop & Laptop SupportIT SupportCustomer ServiceEnd User Technical SupportTechnical SupportOnline Chat SupportPhone SupportEmail Support - $40 hourly
- 5.0/5
- (1 job)
I am a qualified professional with seven years of experience in Finance and Customer care. I have a strong organizational and analytical skills. I am honest, can work independently, flexible, adaptable, and a fast learner with an eye for detail.Email Technical Support
Customer SupportEmail SupportFinanceZendeskBookkeepingComputerShopify TemplatesEconomicsAccounting BasicsAccounts Payable ManagementShopifyOnline Chat SupportOrder FulfillmentInvoicing - $10 hourly
- 5.0/5
- (2 jobs)
I have been working as a customer support representative for seven years, gaining extensive experience in providing detailed services and specializing in resolving customer issues. My expertise lies in effectively addressing customer concerns, answering queries, and ensuring customer satisfaction. TOOLS: SOFTWARES, APPS & EQUIP - Throughout my career, I have utilized tools, software applications, and equipment to enhance my performance. Some of the tools I have used include Zendesk, Avaya, Slack, Zoiper, Flock, Gorgias, Flock, Cloud, and Jabber. These tools have been instrumental in managing customer interactions, tracking tickets, facilitating team collaboration, and ensuring efficient communication. CLIENT EXPECTATIONS - Clients will expect prompt and courteous responses, accurate information, timely issue resolution, and a professional approach. By effectively managing expectations, I strive to provide a positive experience that meets or exceeds clients' needs and requirements. SOMETHING “INTERESTING” ABOUT MYSELF - Outside of my professional life, I have a deep passion for crime and thriller movies. These genres not only entertain me but also engage my analytical thinking and appreciation for storytelling. Additionally, I find solace and inspiration in reading books from various genres, which helps broaden my knowledge and perspective. Traveling is another interest that I indulge in, as it allows me to take time to reflect on gratitude, recharge myself, and gain new experiences and insights.Email Technical Support
Customer ServiceOrder FulfillmentData EntryProduct KnowledgeCustomer SupportEmail SupportOnline Chat SupportOrder Tracking - $5 hourly
- 5.0/5
- (3 jobs)
A proactive Customer Service Representative with 9 years of experience handling various customer service functions, from dealing with dissatisfied customers to answering phone calls. Skilled in analyzing existing fraud trends, email support, and order processing.Email Technical Support
Fraud DetectionCustomer SupportProduct KnowledgeOrder FulfillmentCustomer ServiceEmail SupportOrder TrackingZendesk - $5 hourly
- 5.0/5
- (5 jobs)
A Social Media Promoter, and could also do Discord marketing. I also have an experience as a travel consultant for years.Email Technical Support
Product KnowledgeEmail SupportTwitter/XOrder TrackingOrder FulfillmentResearch MethodsCustomer SupportTime ManagementData EntryVirtual Assistance - $6 hourly
- 5.0/5
- (12 jobs)
Highly motivated and results-driven professional known for exceptional organizational skills, a strong ability to quickly learn and adapt, and a commitment to exceeding expectations. I don’t just meet deadlines — I consistently beat them, delivering high-quality work ahead of schedule. With a proactive mindset and keen attention to detail, I thrive in fast-paced environments where efficiency and precision are valued.Email Technical Support
Robotic Process AutomationDesktop SupportData EntryVirtual AssistanceIn-App SupportMicrosoft Active DirectoryHardware TroubleshootingWindows AdministrationDesktop ApplicationCustomer SupportProduct SupportTech & ITOnline Chat SupportTechnical SupportEmail Support - $15 hourly
- 5.0/5
- (2 jobs)
Are you in need of a customer service rockstar with a proven track record of excellence? Your search ends here! With 16 years of experience in the field, I'm here to take your business to the next level. I spent 11 years mastering the ins and outs of customer service in the BPO industry before transitioning to remote work in 2020. I've had the privilege of working on various campaigns such as UTV Source, LARQ, Snow Cosmetics, 360training.com, Dollar Thrifty Hertz Car Rental, Ebay UK, Jetstar Airways, AT&T, Cincinnati Bell, and ProFlowers. Here are the tools I've used in the past: ✅ Zendesk ✅ Freshdesk ✅ PayPal ✅ BBB ✅ TikTok ✅ Gorgias ✅ Richpanel ✅ Shopify ✅ Checkout Champ ✅ BigCommerce ✅ Amazon Seller Central ✅ Okendo ✅ Trustpilot ✅ ShipBob ✅ Slack ✅ Jira ✅ Brightpearl ✅ Duoplane ✅ WeSupply ✅ Five9 ✅ Aircall ✅ Cybersource ✅ Learning Management System (LMS) ✅ Microsoft applications ✅ eBay ✅ Zoom ✅ Skype ✅ Canva ✅ Skyspeed ✅ Avaya softphone ✅ UPS ✅ 3PL (Whiplash, Justified Logistics, etc) ✅ Boldchat ✅ G Suite ✅ Citrix ✅ Stamped.io ✅ Teramind ✅ Time Doctor ✅ FINEmail Technical Support
AutomotiveAmazon Seller CentralShopifyInventory ManagementOrder FulfillmentBigCommerceDropshippingEcommerceGorgiasOnline Chat SupportOrder TrackingOrder ProcessingEmail SupportFreshdeskZendesk - $7 hourly
- 4.7/5
- (10 jobs)
My professional background predominantly centers around customer service. Most recently, I was employed by an e-commerce company specializing in items sourced from diverse fulfillment centers. In this role, I was responsible for promptly responding to real-time messages and comments on Facebook and Instagram, as well as addressing emails. Common inquiries included tracking orders, providing information on pre-sale discounts, and facilitating returns and refunds, among other tasks. Before transitioning to e-commerce, I gained valuable experience working with financial accounts, specifically managing payroll and card services. If you hire me, you will get many services at one time investment.Email Technical Support
Answered TicketCustomer SupportAdministrative SupportZendeskEmail SupportOnline Chat SupportProduct KnowledgeCustomer SatisfactionTicketing SystemJiraEmail CommunicationSocial Media Management - $10 hourly
- 5.0/5
- (11 jobs)
5 years of experience in customer service via email, phone, and live chat. Virtual assistant, admin, social media manager, and graphic designer.Email Technical Support
Customer SatisfactionComputer SkillsAdministrative SupportTroubleshootingCustomer ServiceEmail SupportMicrosoft OfficeOnline Chat SupportTechnical SupportCustomer SupportAdobe PhotoshopGraphic DesignEmail Communication - $7 hourly
- 5.0/5
- (2 jobs)
As a Payment and Fraud Specialist, I play a critical role in safeguarding financial transactions by meticulously verifying customer identities, scrutinizing payments for compliance, and ensuring the seamless processing of deposits and withdrawals. Customer Service Specialist, I check and verify order details, track order. At the same time I manage and answer emails and respond to Social media chats/comments and I can handle refund/order cancellations of our clientsEmail Technical Support
Community ManagementSocial Media ManagementCustomer SupportFraud DetectionManagement SkillsCustomer ServicePayment ProcessingEmail Support - $8 hourly
- 5.0/5
- (2 jobs)
With a decade of experience on consumer banking industry, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service such as reliability, patience, empathy, the ability to remain calm in stressful situations, persistency, and trustworthy. I am a fast learner and is very much willing to be familiarized with different operating systems in order to provide the best possible support to customers. Hope to work with you soon!Email Technical Support
Administrative SupportPhone CommunicationFraud DetectionDebt CollectionCustomer SupportBPO Call CenterData EntryCustomer ServiceEmail Support - $5 hourly
- 0.0/5
- (0 jobs)
Hi! I'm Ailyl. I am a passionate freelancer with experience in Real Estate, Data Entry, Customer Service, Account Management and Web Researching. I'm a graduate of BS Computer Engineering. Tools I used are: - Kiu Business Management Platform - MS Word, MS Excel, MS Powerpoint - Google Sheets, Google Docs, Google Calendar, Google Slides - Photo Editing (Canva, Corel Draw, and basic knowledge in Photoshop) Currently handling different properties for sale and for lease, directly communicating with the property owner.Email Technical Support
Email SupportReal EstateWritingAccount ManagementAdministrative SupportOnline Chat SupportOnline ResearchData EntryMicrosoft Excel - $5 hourly
- 0.0/5
- (1 job)
Hi! I’m a skilled Virtual Assistant, Customer Service Pro, and Tableau Developer. I provide top-tier administrative support, handle customer inquiries, and create insightful data dashboards. With a focus on efficiency and clear communication, I’m here to help streamline your operations and drive success. Let’s connect and get things done!Email Technical Support
TeradataEmail SupportPhone SupportProduct SupportMicrosoft OfficeAdobe LightroomCustomer ServiceData EntryTableauData Visualization - $5 hourly
- 0.0/5
- (0 jobs)
I'm a skilled 𝐠𝐫𝐚𝐩𝐡𝐢𝐜 𝐝𝐞𝐬𝐢𝐠𝐧𝐞𝐫, 𝐜𝐨𝐥𝐝 𝐜𝐚𝐥𝐥𝐞𝐫, and 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 expert with 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐢𝐧𝐠 abilities. I create 𝐯𝐢𝐬𝐮𝐚𝐥𝐬, handle 𝐨𝐮𝐭𝐫𝐞𝐚𝐜𝐡 to generate 𝐥𝐞𝐚𝐝𝐬, and offer 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭. I also provide 𝐰𝐞𝐛 𝐝𝐞𝐬𝐢𝐠𝐧 and 𝐈𝐓 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 to help businesses grow. Here's a range of skills ready to make your project a success: - 𝐃𝐞𝐬𝐢𝐠𝐧 (Graphic design for logos, visuals, and marketing materials) - 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 (Cold calling and reaching out to potential clients) - 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 (Customer service and issue resolution) - 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐢𝐧𝐠 (Writing and debugging code) - 𝐁𝐫𝐚𝐧𝐝𝐢𝐧𝐠 (Creating brand identities and graphic elements) - 𝐋𝐞𝐚𝐝-𝐠𝐞𝐧 (Generating leads through cold calls) - 𝐓𝐫𝐨𝐮𝐛𝐥𝐞𝐬𝐡𝐨𝐨𝐭𝐢𝐧𝐠 (Solving technical issues) - 𝐖𝐞𝐛-𝐝𝐞𝐬𝐢𝐠𝐧 (Designing user-friendly and responsive websites) - 𝐒𝐚𝐥𝐞𝐬 (Driving conversions with cold calling strategies) - 𝐌𝐮𝐥𝐭𝐢𝐭𝐚𝐬𝐤𝐢𝐧𝐠 (Handling graphic design, programming, and support tasks) - 𝐏𝐫𝐨𝐝𝐮𝐜𝐭-𝐬𝐮𝐩𝐩𝐨𝐫𝐭 (Providing technical assistance for products) - 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 (Designing promotional materials like brochures and graphics) - 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 (Developing sales outreach and cold calling strategies) - 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐨𝐧 (Providing IT consultation and tech solutions) Also, I am efficient in using tools like: - Adobe Photoshop - Adobe Illustrator - Sketch Up - Canva - WhatsApp - MS Office - G Suite - Slack - Social Media (Facebook, IG, TikTok) - Outlook - CSS - C# - Visual Basic If you think I'd be a good fit for your project, I'd love to chat! I'm always available on Upwork for any questions, so feel free to send me a direct message.Email Technical Support
Lead GenerationSQL ProgrammingC#CSSCold CallingHTML5Data EntryCustomer ServiceAppointment SettingAdobe LightroomSketchUpCanvaAdobe PhotoshopAdobe IllustratorEmail Support - $7 hourly
- 4.3/5
- (2 jobs)
► CSR with 4 years of experience, skilled in customer support, product walk-through, troubleshooting, data input, phone handling, billing analysis, and explaining product information. ► PHOTO & VIDEO EDITOR with knowledge in Adobe Lightroom, Adobe Photoshop & DaVinci Resolve 16. Listed below are the clients that I have worked with in a contact center: ■ Sun Life Financial ■ United Health Care ■ T-Mobile Experienced as a Customer Support professionally assisting various types of customers. Building trust and connection with the customer, providing exceptional solutions, and going the extra mile to ensure customer satisfaction is prioritized. ✨WHY HIRE ME OVER OTHER FREELANCERS?✨ ► Technical Skills: I am knowledgeable in technology and I am able to learn or adapt faster to different tools or software. I know how to troubleshoot both hardware and software which is an advantage if you're working from home. ► Communication: I am fluent in English both written and verbal. I am conversational and comfortable in building rapport. ► Resilient: I am calm and focused if faced with a challenging situation and I am able to seek self-motivation. ► Going the extra mile: I always want to give my best when working and leaving clients very satisfied. ► Kindness: Treating everyone with kindness has been part of my life. Understanding any situation and building connections with others leads to greater relationships. I am excited to work with you and provide quality services as a Customer Support Representative. Please feel free to contact me and discuss how we can work together.Email Technical Support
Microsoft OutlookHardware TroubleshootingMicrosoft PowerPointCustomer SupportTroubleshootingEmail SupportOnline Chat SupportPhone SupportMicrosoft WordOrder Tracking - $10 hourly
- 5.0/5
- (1 job)
Hey there! I'm a 𝙁𝙞𝙣𝙖𝙣𝙘𝙚 𝙋𝙧𝙤 excelling as a 𝘽𝙤𝙤𝙠𝙠𝙚𝙚𝙥𝙚𝙧 𝙖𝙣𝙙 𝙁𝙞𝙣𝙖𝙣𝙘𝙚 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩. 🚀 Here are the tasks where I'm not just good at; I'm downright 𝙀𝙓𝘾𝙀𝙋𝙏𝙄𝙊𝙉𝘼𝙇: 🔥 𝘽𝙤𝙤𝙠𝙠𝙚𝙚𝙥𝙞𝙣𝙜 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚 : I’m your numbers guru—managing financial records, reconciling accounts, and keeping ledgers on point. 📚 🔥 𝙁𝙞𝙣𝙖𝙣𝙘𝙞𝙖𝙡 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 : I dive into data with passion—crunching numbers, creating reports, and offering insights for savvy decisions. 📈 🔥 𝙀𝙭𝙥𝙚𝙣𝙨𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 : Your expenses are my playground—I track, organize, and ensure everything adds up seamlessly. 💼 🔥 𝙋𝙖𝙮𝙧𝙤𝙡𝙡 𝙋𝙧𝙤𝙘𝙚𝙨𝙨𝙞𝙣𝙜 : Navigating payroll complexities is my jam—timesheets, tax calculations, and all the compliance jazz. ⏰ 🔥 𝘽𝙖𝙣𝙠 𝙍𝙚𝙘𝙤𝙣𝙘𝙞𝙡𝙞𝙖𝙩𝙞𝙤𝙣 : Bank statements? I decipher them effortlessly—spotting and sorting discrepancies like a pro. 🏦 🔥 𝙄𝙣𝙫𝙤𝙘𝙞𝙣𝙜 𝙖𝙣𝙙 𝘽𝙞𝙡𝙡𝙞𝙣𝙜 : I own the invoicing game—creating, managing, and ensuring payments roll in right on schedule. 💸 🔥𝘽𝙪𝙙𝙜𝙚𝙩𝙞𝙣𝙜 𝙖𝙣𝙙 𝙁𝙤𝙧𝙚𝙘𝙖𝙨𝙩𝙞𝙣𝙜: Dream big, right? I help businesses do just that—assisting in budgeting and strategic forecasting. 📊 𝘽𝙚𝙮𝙤𝙣𝙙 𝙩𝙝𝙚 𝘽𝙖𝙨𝙞𝙘𝙨 𝙤𝙛 𝙖𝙣 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 – I don't just stop at the ordinary. With these skills, I elevate your virtual assistance experience, bringing a whole lot of efficiency to every task. Here are my 𝙎𝙪𝙥𝙚𝙧𝙘𝙝𝙖𝙧𝙜𝙚𝙙 𝙑𝘼 𝙨𝙠𝙞𝙡𝙡𝙨: 🚀 𝙀𝙢𝙖𝙞𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 : I’m your inbox hero—sorting, responding, and keeping that inbox organized and efficient. 📧 🚀 𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: No event or appointment goes unnoticed—I’m your calendar ninja, ensuring everything runs smoothly. 🗓️ 🚀 𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩𝙖𝙩𝙞𝙤𝙣 : Docs and sheets are my territory—I create and maintain all the important stuff. 📑 🚀 𝙏𝙖𝙨𝙠 𝙊𝙧𝙜𝙖𝙣𝙞𝙯𝙖𝙩𝙞𝙤𝙣: Juggling tasks? I’m the pro—prioritizing, managing to-do lists, and hitting those deadlines. 📌 𝙒𝙝𝙮 𝘾𝙝𝙤𝙤𝙨𝙚 𝙈𝙚: 💎 𝙍𝙚𝙡𝙞𝙖𝙗𝙞𝙡𝙞𝙩𝙮 : I’m all about being dependable—delivering accurate and timely financial services, no compromises.🌐 💎 𝙀𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙘𝙮 : Let’s talk efficiency—I use tools like QuickBooks and Xero to streamline financial processes.⚙️ 💎 𝘾𝙡𝙞𝙚𝙣𝙩 𝙎𝙖𝙩𝙞𝙨𝙛𝙖𝙘𝙩𝙞𝙤𝙣: Your happiness is my priority—I go above and beyond to keep you satisfied.👍 𝙏𝙤𝙤𝙡𝙨 𝙩𝙝𝙖𝙩 𝙄 𝙪𝙨𝙚 : 🔧QuickBooks Online 🔧Xero 🔧Gusto 🔧Microsoft Excel 🔧Google Sheets 🔧Slack 🔧Microsoft Teams 🔧Zoom 🔧Google Drive 🔧Dropbox 🔧OneDrive 🔧Microsoft Outlook 🔧Gmail 🔧Google Calendar 🔧Calendly 🔧Canva 🔧 Meta 𝙇𝙚𝙩'𝙨 𝙒𝙤𝙧𝙠 𝙏𝙤𝙜𝙚𝙩𝙝𝙚𝙧: Ready for a go-to Bookkeeper and Finance Virtual Assistant? Drop a message and let me know. 📩 I can start 𝘼𝙎𝘼𝙋.Email Technical Support
Financial StatementAccounts ReceivableAccounts PayableBank ReconciliationPayroll AccountingQuickBooks OnlineXeroBookkeepingChatGPTAdministrative SupportCalendar ManagementEmail ManagementEmail SupportGoogle WorkspaceCanva - $12 hourly
- 0.0/5
- (4 jobs)
Hello! I'm your versatile professional with expertise in heating design engineering and administrative support. With three years of experience in both fields, I bring a unique blend of technical proficiency and administrative prowess to the table. As a Heating Design Engineer, I excel in designing efficient and effective heating systems tailored to meet specific client needs. My background includes proficiency in LoopCad software, doing underfloor loop designs, and heat and cooling calculations. In my role as an Administrative Virtual Assistant, I specialize in providing remote support to businesses and professionals, handling tasks such as CRM management, filing invoices, processing accounts payables and receivables, processing Purchase orders, creating different reports, Lead Generation, email management, and other admin tasks. My goal is to streamline processes, enhance productivity, and facilitate smooth operations for my clients. Whether it's designing innovative heating solutions or providing reliable administrative assistance, I am dedicated to delivering high-quality results and exceeding expectations. Let's collaborate to achieve your goals and bring your projects to fruition!Email Technical Support
HVAC System DesignMechanical DesignEmail SupportB2B Lead GenerationAccounts PayableAccounting BasicsMicrosoft ExcelBusiness AnalysisCustomer Relationship ManagementAccounts ReceivableWordPressPipedriveAmazonLead GenerationAdministrative Support - $15 hourly
- 4.9/5
- (5 jobs)
Hello there! I am Rachel from the Philippines, I am 28 years of age. I hold a degree in Bachelor of Science in Tourism Management. As an adept Virtual/Admin Support professional, I approach my work with dedication and enthusiasm. My primary goal is to provide exceptional and flawless service to my clients. With over nine years of experience collaborating with clients across various industries, I have developed a broad and versatile skill set. I am particularly motivated by new challenges and am committed to continuous learning and professional growth. At present, I hold the position of a team leader in customer service at a tour company specializing in European city tours. I have been engaged with this organization for three years. I am actively seeking fresh opportunities to enhance my skills, expand my knowledge, and engage with individuals in a more profound manner. My expertise includes: - Data Entry - Lead Generation - Customer Service - Web Research - Email Marketing - Troubleshooting - Reservations - Scheduling My skills: - Communication - Teamwork - Problem-solving - Time management. - Critical thinking. - Decision-making. Tools that I've used: - MS Office - Google Suite - HubSpot - Ventrata - Purechats - Go to app - Salesforce - Stripe - Canva - Five 9 Softphone - ZipWhip - TextMagic - Snov.io Social Media Accounts: - Instagram - Pinterest - LinkedIn I appreciate you taking the time to review my profile! 😊Email Technical Support
Email SupportOrder TrackingInvoicingTroubleshootingCustomer SupportSchedulingList BuildingData EntryTelemarketing - $12 hourly
- 0.0/5
- (2 jobs)
I am an experienced Operations Manager at STR Rental Industry. I am also Short-Term Rental (STR) business owner myself, I have a profound understanding of the business operations. Additionally, I am tech-savvy with a strong grasp of integration and automation. • I manage a team of guest experience agents in operating various US-based STR properties • Maximizes the use of modern property management platforms to communicate and attend to the needs of guests remotely. • Creates and supervises the implementation of SOPs to improve the guest's end-to-end experience - including handling inquiries, booking management, check-in/check-out process, escalation management, property security, rating & review feedback management/disputes, filing claims, and more • Coordinates with third-party suppliers (cleaning company, pest control company, maintenance, booking platform support) to address property and guest needs accordingly • Listing creation and optimization • Dynamic pricing set-up I possess proficiency in the following tools: PMS & Channel Managers - Guesty - Hospitable - Lodgify - Hostfully - Uplisting Project Management - Slack - Notion - Asana Other STR Tools - AirDNA - Turno - Properly - Dialpad - Ring - Google Voice Booking Channels - Airbnb - VRBO - Booking.com - Traveler's Haven - Furnished FindersEmail Technical Support
Phone CommunicationProperty Management SoftwareAdministrative SupportEmail CommunicationCustomer ServiceCustomer SupportEmail Support - $10 hourly
- 4.0/5
- (4 jobs)
PROFESSIONAL OBJECTIVE My goal is to provide great and quality services to my clients and business owners by assisting and helping them run their businesses smoothly and organized. And for that reason, clients can utilize their time for the things that have more value on them as well as their families., KEY SKILLS AND EXPERIENCE * Self-motivated and excels in a minimally managed, high profile position * Able to maintain a high level of credibility and professionalism * Strong verbal and written communication skills * Ability to work with diverse populations * Personnel Management * Office Administration * Customer Service * Basic Knowledge in IT * Basic knowledge in Canva * Keepa * Writing Reports * Sales * Completed a 15-hour E-Commerce Course * Completed a course in Amazon Product Research. Online Arbitrage * Basics of Real Estate * Transaction Management * Buyer and Seller Leads * FSBO Leads * Expired LeadsEmail Technical Support
Office AdministrationSalesCustomer SupportCustomer ServiceBPO Call CenterSmartphonePhone SupportEmail SupportReal EstateZendesk - $20 hourly
- 0.0/5
- (0 jobs)
𝐓𝐡𝐞 𝐬𝐞𝐚𝐫𝐜𝐡𝐞𝐝 𝐢𝐬 𝐨𝐯𝐞𝐫!👋 I'm a 𝐒𝐊𝐈𝐋𝐋𝐄𝐃 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐚𝐥𝐞𝐬 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐧𝐝 𝐚𝐧 𝐄𝐗𝐂𝐄𝐋𝐋𝐄𝐍𝐓 𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 with a passion for supporting 𝐂𝐄𝐎𝐬 𝐚𝐧𝐝 𝐕𝐏𝐬. As an 𝐄𝐍𝐅𝐉, my strength lies in fostering connections and seamless collaboration. 🤝 🤝 𝐒𝐤𝐢𝐥𝐥𝐬: ✅ 𝘊𝘭𝘦𝘢𝘳 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 ✅ 𝘌𝘮𝘱𝘢𝘵𝘩𝘺 ✅ 𝘗𝘢𝘵𝘪𝘦𝘯𝘤𝘦 ✅ 𝘗𝘳𝘰𝘣𝘭𝘦𝘮-𝘚𝘰𝘭𝘷𝘪𝘯𝘨 ✅ 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘒𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦 ✅ 𝘈𝘥𝘢𝘱𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 ✅ 𝘗𝘰𝘴𝘪𝘵𝘪𝘷𝘦 𝘈𝘵𝘵𝘪𝘵𝘶𝘥𝘦 ✅ 𝘛𝘪𝘮𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ✅ 𝘈𝘤𝘵𝘪𝘷𝘦 𝘓𝘪𝘴𝘵𝘦𝘯𝘪𝘯𝘨 ✅ 𝘙𝘦𝘴𝘪𝘭𝘪𝘦𝘯𝘤𝘦 ✅ 𝘛𝘦𝘢𝘮 𝘊𝘰𝘭𝘭𝘢𝘣𝘰𝘳𝘢𝘵𝘪𝘰𝘯 ✅ 𝘛𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘗𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 ✅ 𝘓𝘢𝘯𝘨𝘶𝘢𝘨𝘦 𝘚𝘬𝘪𝘭𝘭𝘴 ✅ 𝘊𝘰𝘯𝘧𝘭𝘪𝘤𝘵 𝘙𝘦𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯 ✅ 𝘍𝘰𝘭𝘭𝘰𝘸-𝘜𝘱 📊𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 𝐒𝐤𝐢𝐥𝐥𝐬: ✅ 𝘊𝘢𝘭𝘦𝘯𝘥𝘢𝘳 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ✅ 𝘛𝘳𝘢𝘷𝘦𝘭 𝘊𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘰𝘯 ✅ 𝘌𝘮𝘢𝘪𝘭 𝘊𝘰𝘳𝘳𝘦𝘴𝘱𝘰𝘯𝘥𝘦𝘯𝘤𝘦 ✅ 𝘋𝘰𝘤𝘶𝘮𝘦𝘯𝘵 𝘗𝘳𝘦𝘱𝘢𝘳𝘢𝘵𝘪𝘰𝘯 ✅ 𝘙𝘦𝘱𝘰𝘳𝘵 𝘎𝘦𝘯𝘦𝘳𝘢𝘵𝘪𝘰𝘯 ✅ 𝘔𝘦𝘦𝘵𝘪𝘯𝘨 𝘊𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘰𝘯 ✅ 𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 ✅ 𝘊𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘵𝘪𝘢𝘭𝘪𝘵𝘺 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ✅ 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 ✅ 𝘛𝘢𝘴𝘬 𝘗𝘳𝘪𝘰𝘳𝘪𝘵𝘪𝘻𝘢𝘵𝘪𝘰𝘯 ✅ 𝘗𝘳𝘰𝘣𝘭𝘦𝘮 𝘚𝘰𝘭𝘷𝘪𝘯𝘨 ✅ 𝘔𝘶𝘭𝘵𝘪𝘵𝘢𝘴𝘬𝘪𝘯𝘨 ✅ 𝘛𝘪𝘮𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 ✅ 𝘖𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯 𝘚𝘬𝘪𝘭𝘭𝘴 ✅ 𝘈𝘵𝘵𝘦𝘯𝘵𝘪𝘰𝘯 𝘵𝘰 𝘋𝘦𝘵𝘢𝘪𝘭 🌟 𝐖𝐡𝐲 𝐇𝐢𝐫𝐞 𝐌𝐞: 𝘋𝘦𝘥𝘪𝘤𝘢𝘵𝘦𝘥 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘦𝘯𝘩𝘢𝘯𝘤𝘪𝘯𝘨 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘵𝘦𝘢𝘮 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺. 𝘗𝘳𝘰𝘢𝘤𝘵𝘪𝘷𝘦, 𝘢𝘥𝘢𝘱𝘵𝘢𝘣𝘭𝘦, 𝘢𝘯𝘥 𝘴𝘬𝘪𝘭𝘭𝘦𝘥 𝘪𝘯 𝘥𝘪𝘷𝘦𝘳𝘴𝘦 𝘢𝘳𝘦𝘢𝘴 𝘧𝘰𝘳 𝘯𝘢𝘷𝘪𝘨𝘢𝘵𝘪𝘯𝘨 𝘥𝘺𝘯𝘢𝘮𝘪𝘤 𝘤𝘰𝘳𝘱𝘰𝘳𝘢𝘵𝘦 𝘦𝘯𝘷𝘪𝘳𝘰𝘯𝘮𝘦𝘯𝘵𝘴. 🔨 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐔𝐬𝐞: ✅𝘈𝘴𝘢𝘯𝘢 ✅𝘕𝘰𝘵𝘪𝘰𝘯 ✅𝘛𝘳𝘦𝘭𝘭𝘰 ✅𝘎-𝘚𝘶𝘪𝘵𝘦 ✅ 𝘡𝘦𝘯𝘥𝘦𝘴𝘬 ✅ 𝘚𝘢𝘭𝘦𝘴𝘧𝘰𝘳𝘤𝘦 ✅ 𝘏𝘶𝘣𝘚𝘱𝘰𝘵 ✅ 𝘊𝘩𝘢𝘵𝘉𝘰𝘵 ✅ 𝘊𝘢𝘭𝘦𝘯𝘥𝘢𝘳 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘛𝘰𝘰𝘭𝘴 ✅ 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘗𝘭𝘢𝘵𝘧𝘰𝘳𝘮𝘴 ✅ 𝘗𝘳𝘰𝘫𝘦𝘤𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘛𝘰𝘰𝘭𝘴 𝐇𝐈𝐑𝐄 𝐌𝐄. :)Email Technical Support
Personal AdministrationCalendar ManagementResearch & DevelopmentAdministrative SupportCustomer ServiceExecutive SupportCold CallingLead GenerationCopywritingEmail SupportEmail Marketing StrategyMeeting AgendasChatGPTCanvaVirtual Assistance - $10 hourly
- 5.0/5
- (1 job)
CERVANTES markanthonyce6 6 @gmail.com I'm Customer Service Expert with considerable 221 Lazaro St. Balayong Malolos , City experience in handling Different type of customer , Bulacan connecting with them by acknowledging their needs and wants and ensure to provide excellent service possible.Email Technical Support
Data EntryManagement SkillsAccount ManagementTechnical SupportPhone CommunicationCustomer ServiceOnline Chat SupportEmail SupportSocial Media Management - $5 hourly
- 0.0/5
- (0 jobs)
A results-driven individual with a diverse experience in customer service and support roles; adept in managing high-volumes of customer inquiries across various channels including calls, chats, and emails. Have always been committed to delivering an exceptional customer experience while upholding integrity and security standards.Email Technical Support
TypingCritical Thinking SkillsAccounts Payable ManagementXeroBookkeepingAccountingEmail SupportOnline Chat SupportCustomer Service - $6 hourly
- 0.0/5
- (0 jobs)
EXPERTISE Managing email and calendars Organizing files and documents Inbound and outbound calls Email and Chat Support Sales representative Creating presentations and reports Conducting research Providing customer support Social media management Persuasive Admin Task Data Entry Communication Skills ABOUT ME For the past 4 years, I have been a sales representative for various companies. During those years I have also handled tasks/roles connected to my job title. I have learned that I am good at multi-tasking as every role is different and I can juggle 2 clients at once. I have successfully closed 90% of the leads that were provided to me. For each client or task that I handled, I always made sure that I always gave my 110%. I always aim high for me or my team to achieve more and have growth with a company. An achievement for me is being able to sustain the needs of my family and myself by making lots of money.Email Technical Support
Social Media Lead GenerationOnline Chat SupportEmail SupportContent CreationSalesData EntryVirtual Assistance - $7 hourly
- 0.0/5
- (1 job)
Summary With extensive experience in the customer service industry, I am a highly organized and detail-oriented professional skilled in delivering exceptional service across various touchpoints. Adept at managing multiple tasks and prioritizing responsibilities, I excel in front-line operations, guest relations, and administrative support. Known for my strong communication skills and effective problem-solving, I am committed to ensuring positive customer experiences and fostering long-term satisfaction in every interaction. My international exposure has further honed my ability to connect with diverse clientele, consistently exceeding expectations.Email Technical Support
TelemarketingPhone SupportEmail SupportCold CallingOnline Chat SupportCustomer EngagementFinancial ReportingManagement SkillsLead GenerationData EntrySalesTechnical SupportCustomer AcquisitionPhone CommunicationCustomer Service Want to browse more freelancers?
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