Upwork home
Sign up
Secondary

Hire the best Email Technical Support Specialists in Mandaluyong City, PH

Check out Email Technical Support Specialists in Mandaluyong City, PH with the skills you need for your next job.
Hire freelancers
Clients rate Email Technical Support specialists
Rating is 4.5 out of 5.
4.5/5
based on 6,121 client reviews
  • $8 hourly
    • 5.0/5
    • (12 jobs)
    Dedicated and customer-oriented Technical Support Representative with more than 10 years of experience providing exceptional customer service and troubleshooting solutions for clients. Skilled in diagnosing technical issues, offering solutions, and ensuring a seamless customer experience. SKILLS: • Technical Support: Providing troubleshooting, diagnosing software issues and bug escalations. • Customer Service: Handling customer inquiries, providing timely resolutions, empathy-driven support. • Problem-Solving: Analyzing technical issues, offering creative solutions, managing escalations. • Software & Tools: Microsoft Office Suite, Google Workspace, CRM, etc. • Operating Systems: Windows (all versions) • Networking: Basic knowledge of LAN, routers, IP configurations. • Remote Assistance: Use of remote desktop tools (TeamViewer, AnyDesk). • Ticketing Systems: Zendesk, ServiceNow, • Communication: Strong written and verbal communication, active listening, customer rapport-building. • Product Knowledge: Ability to learn and relay detailed product information to customers.
    Featured Skill Email Technical Support
    Facebook Ads Manager
    Troubleshooting
    Bug Reports
    Computer Skills
    Slack
    Microsoft Office
    Customer Service
    Telemarketing
    Helpdesk
    Technical Support
    Phone Support
    Zendesk
    Email Support
    Online Chat Support
  • $15 hourly
    • 5.0/5
    • (5 jobs)
    I have over 10 years of experience in Debt Collections, both first-party and third-party Collections. I have handled various financial accounts from Major banks, financial industries, utilities, and telecom companies. My experience and training made me the person I am today who is goal-oriented, driven, competitive, persistent, and passionate. I have a lot to offer, and I always go beyond expectations.
    Featured Skill Email Technical Support
    Virtual Assistance
    Property Management
    Salesforce
    Yardi Software
    Lawpay
    Telemarketing
    Customer Support
    Cold Calling
    Appointment Setting
    Customer Service
    Underwriting
    Debt Collection
    Accounts Receivable
    Legal
    Email Support
  • $8 hourly
    • 4.7/5
    • (15 jobs)
    With over 7 years of experience as a Customer Service Specialist providing support in chat, email and social media platforms, I have honed my ability to identify and resolve both simple and complex customer and client concerns with minimal supervision. My expertise includes handling hotel bookings and online listings for both short-term and long-term rental platforms. I excel in market research, allowing me to strategically adjust pricing that leads to increased bookings. In addition, I worked closely to assist wholesale and retail clients with order placements, shipment tracking, and post-order inquiries. Beyond these experiences, I offer a broad range of administrative skills, such as managing emails and calendars, conducting internet research, social media management, and office administration. I am a fast learner and self-motivated individual with excellent judgment, making me an ideal candidate for your needs. My main focus is delivering high-quality results, and I would love to discuss how I can contribute to your success if you're interested in my services!
    Featured Skill Email Technical Support
    Email Communication
    Virtual Assistance
    Administrative Support
    Live Chat Software
    Order Processing
    Customer Support
    Email Support
    Online Chat Support
    Social Media Management
    Customer Service
    Central Reservation Systems
    Technical Support
  • $10 hourly
    • 5.0/5
    • (8 jobs)
    Hi/Hello, I'm Jose Alexis Solis, and I am your Customer Service Specialist/Technical Support Specialist What I can do for you: **Provides excellent customer service and world-class experience. **Works with quality and finishes the job promptly. **Always focus and understand what customer/client wants and needs. ** Goal-oriented, determined, and has a strong work ethic. **Team player. I like to learn and share my knowledge with my colleagues. Skills: Dropshipping Order management Order processing MS Office(Basic upto Intermediate) Empathetic Patience Critical thinking Customer service Technical support Ability to Use Positive Language Willingness to Improve High Technical Support Background Google technical support AT&T technical support and expert Samsung mobile technical support and expert Epson technical support Zendesk Customer advocate specialist
    Featured Skill Email Technical Support
    Data Entry
    Product Knowledge
    Order Management
    Tagalog to English Translation
    Project Management
    Customer Support
    Customer Service
    Online Chat Support
    Email Support
    Order Processing
    Order Tracking
    Phone Support
    Zendesk
    Dropshipping
  • $12 hourly
    • 4.9/5
    • (9 jobs)
    In today's customer service-oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ an exemplary service professional to represent you when assisting your valued customers. These are my expertise. ---Customer service- Email, Phone, and Chat ---Social Media Moderation ---Live chat and SMS ---Data entry and other admin tasks My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all kinds of settings. I realize that acquiring and maintaining loyal repeat business and spreading the word about your business through these loyal patrons is of the utmost importance in every company. I am looking forward to working with you soon.
    Featured Skill Email Technical Support
    Online Chat Support
    Order Processing
    English
    Email Support
    Zendesk
    Order Tracking
    Business with 100-999 Employees
    Gorgias
    Customer Service
    Answered Ticket
    Product Knowledge
    KPI Metric Development
    Communication Etiquette
    Ecommerce
  • $5 hourly
    • 5.0/5
    • (3 jobs)
    Hi. My name is Roxanne Vasquez. I was a Quality Controller for a food manufacturing company for two years; wherein I ensure that the quality of our products meets the standard of our customers, as well as the ISO. In addition, I served as a Customer Service Representative for a collection company, I have undertaken the responsibility of keeping our clients knowledgeable of their accounts. In doing so, I make sure to provide concise answers until the highest point of inquiry of our clients regarding their accounts. With the experiences I have, I am looking forward to grow my career in this virtual world.
    Featured Skill Email Technical Support
    Data Entry
    General Transcription
    Social Media Content
    Email Support
  • $8 hourly
    • 5.0/5
    • (1 job)
    I make sure everything works out professionally via phone, chat, and email. I have handled both end-user support and business accounts.
    Featured Skill Email Technical Support
    Product Knowledge
    Technical Documentation
    Data Entry
    Customer Support
    Hardware Troubleshooting
    Technical Support
    Customer Service
    Communication Etiquette
    Email Support
  • $15 hourly
    • 5.0/5
    • (2 jobs)
    I am result driven and meticulous with extensive experience in performing keyword research. Decisive and independent thinker with superb judgement and creative insights. I utilize keyword research tools to track progress and performance. Create a comprehensive strategy updates,reports and forecasts. Managed Social media campaigns and reviewed all website content in order to optimize it. I am detailed oriented and team player. Worked productively with clients and staff to establish project scopes and accomplish milestones. Completed daily, weekly and monthly tracking reports for traffic and keyword performance. Leadership: Manages a team of approximately 15 – 18 Service Professionals (CSRs). • Ensures 100% of Service Professionals (CSRs) meet and or exceeds their overall customer satisfaction and experience, quality and productivity standards. • Provides consistent, balanced and timely performance feedback on service professional performance. • Ensures a positive work environment, continuous learning and a high quality employment experience for your team. • Provides leadership and manages to all operational standards. • Applies timely performance management standards and processes. • Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution. • Coach, develop and engage the Service Professionals to increase their abilities while enhancing their own careers
    Featured Skill Email Technical Support
    Social Media Website
    Quality Assurance
    Game
    Presentations
    Mobile Game
    Content Creation
    Research & Strategy
    Email Support
    Email Communication
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    Seasoned and well-rounded Customer Service Team Leader specializing in customer service, order placement, replacement, and resolutions for B2C and B2B. My goal is to complete tasks efficiently that will help your business succeed; manage your day-to-day operations according to your goals, and create opportunities that get you closer to your vision. I am highly trainable, quick to pick up new skills, and obsessed with growth. Core Competencies: + Experienced in recruitment, development, and discipline of a highly engaged team. + Project Management- responsible in planning and overseeing a project to ensure they are completed successfully in a timely manner. + Basic SEO and Keyword Research + Adept at creating reports and documentation + Scheduling and Task Management + Data Collection and Research + Strong problem-solving and decision-making skills with the ability to effectively handle multiple priorities in a changing environment. + Administrative Support- Manage phone, chat, and email accounts. I can also make travel arrangements having an airline travel account background. +Manage daily customer service operations and act as the first point of contact for customers and distributors. Customer Service Experience: - Extensive email and chat support background - Manage and Order tracking - Handle refunds, returns, and exchange - Handle customer complaints and offer a valid solution to the problem - Chat with customers - Handle customer service tickets and provide appropriate solutions and alternatives - Handle B2B orders + MS Office, Google, Canva, Slack, Asana +LiveChat, Lightspeed, Picqer, Visma, DeepL Translator I want to help you. So send me a message and let’s get started!
    Featured Skill Email Technical Support
    Order Tracking
    Online Chat Support
    Email Support
    Ecommerce
    Customer Support
    Market Research
    Amazon FBA
    Product Knowledge
    Email Communication
    Administrative Support
    Customer Service
    Data Entry
    SEO Keyword Research
  • $7 hourly
    • 5.0/5
    • (2 jobs)
    My goal is to provide valuable support and expertise to businesses, helping them achieve their purpose and flourish in a competitive marketplace. Let's work together! 🙌 💼 Seasoned Customer Service | Technical Support | Data Entry | Content Moderator 🔍 Has a keen eye to detail and strong dedication to delivering high-quality outcome 🤝 Collaborative, versatile and trustworthy 💚 Committed to leveraging my knowledge, skills and resources to achieve success ⬇️ CRM/Software Tools I am proficient with ⬇️ ✨ Google Workspace: Gmail | Calendar | Chat | Meet | Drive | Docs | Sheets | Slides ✨ Microsoft Office: Excel | Outlook | PowerPoint | Word | ✨ Zoom | Skype | MS Teams | Loom ✨ DeepL | Google | Microsoft Translator ✨ Asana ✨ Avaya ✨ Borderless ✨ Canva ✨ Chat GPT ✨ Cisco Finesse ✨ Gorgias ✨ Hubstaff ✨ LiveChat ✨ Mattermost ✨ Notion ✨ Salesforce ✨ Slack ✨ Shipping Pilot ✨ Shopify ✨ Otter.AI ✨ Zendesk ✨ Ticketing System Are the tools that you utilize not among those listed? Not a problem! I'm adept at picking up new skills and tools swiftly. 🚀 If you believe we're an ideal match, send me a direct message to inform me. 📩
    Featured Skill Email Technical Support
    Communication Skills
    Website Navigation
    Following Procedures
    Product Knowledge
    Technical Support
    Administrative Support
    Content Moderation
    Canva
    Data Entry
    Customer Service
    Fraud Detection
    Ecommerce Order Fulfillment
    Email Support
    Order Processing
  • $10 hourly
    • 5.0/5
    • (9 jobs)
    Hi there! I'm Ray — a seasoned professional with more than 10 years of solid experience in the Business Process Outsourcing (BPO) industry. Over the years, I’ve successfully handled a wide spectrum of customer concerns, both technical and non-technical, across various platforms. My background includes front-line support as well as managerial responsibilities, allowing me to develop a well-rounded skill set that's both strategic and execution-focused. Here’s what I bring to the table: • In-depth knowledge of VOIP, IPTV, and Internet-related technologies • Strong critical thinking and problem-solving skills • Ability to analyze, interpret, and correlate data into actionable insights • Sharp attention to detail and a results-driven mindset • Sound decision-making and implementation of effective action plans • Proficiency in various applications such as Microsoft Office, Google Workspace and CRM platforms I’m a fast learner who thrives under minimal supervision. Whether it’s collaborating within a team or taking charge independently, I adapt quickly and deliver consistently. I'm always eager to expand my skill set and stay ahead in this fast-evolving digital space. Let’s connect! I’m just one click away and ready to help bring your project to success. Looking forward to working with you!
    Featured Skill Email Technical Support
    General Transcription
    Data Analysis
    Technical Support
    Medical Transcription
    Customer Service
    Data Entry
    Proofreading
    Online Chat Support
    Email Support
  • $12 hourly
    • 4.5/5
    • (8 jobs)
    A driven and dedicated Social Media VA with passion for video editing, virtual assistance and graphic design. Leveraging 4 years of experience and a strong track record of success, I am committed to delivering top-quality results while continuously pushing the boundaries of innovation and growth. Let me help your business SHINE online! ✅ Social Media VA ✅ Community Management ✅ Scheduling ✅General Virtual Assistant ✅Chat/Email Support ✅Graphic design (Canva & Photoshop) ✅Video Editor (Premiere Pro, Capcut, etc.) ✅Lead Generation I have handled different types of platforms such as: ✔️Facebook ✔️Instagram ✔️TikTok ✔️Youtube ✔️LinkedIn
    Featured Skill Email Technical Support
    WordPress
    Online Chat Support
    Email Support
    Executive Support
    Social Media Content
    TikTok
    Video Editing
    Social Media Management
    Community Management
    Video Editing & Production
    Administrative Support
    YouTube Video
    Instagram
    Canva
    Adobe Photoshop
  • $7 hourly
    • 5.0/5
    • (2 jobs)
    I bring four years of experience as an English teacher and tutor at a private school. Beginning as an assistant teacher, I progressed steadily to a full-fledged teaching role. My main responsibilities involve instructing grade school students and providing tutoring support to high schoolers. Additionally, I served as Team Manager for Miss Earth for six months, overseeing schedules, events, and acting as the frontline representative. I also possess one year of experience as a health appointment scheduler for various insurance providers. Throughout my career, I've honed my ability to handle challenging situations and am known for my reliability and quick adaptability. I am eager to collaborate with you.
    Featured Skill Email Technical Support
    Appointment Setting
    Scheduling
    Customer Support
    Communication Etiquette
    Order Fulfillment
    Data Entry
    Interpersonal Skills
    Email Support
  • $26 hourly
    • 4.9/5
    • (13 jobs)
    Hi! I’m a results-driven Customer Success Manager and Architect with 7+ years of experience helping businesses streamline customer journeys, improve retention, and scale their operations through smart systems and strategy. I specialize in: ✅ Auditing and optimizing Customer Success workflows ✅ CRM setup, customization, and automation (Richpanel, HubSpot, Intercom, etc.) ✅ Building scalable processes that align with customer lifecycle stages ✅ Creating playbooks, SOPs, and onboarding frameworks ✅ Leading and training Customer Success teams for performance and growth Whether you’re a startup building your CS function or an established brand needing to overhaul inefficient systems, I bring a structured yet flexible approach to elevate your operations. I’ve worked across various industries, tailoring customer success strategies that reduce churn, improve NPS, and increase CLTV. I’m passionate about helping companies turn customer success into a competitive advantage, not just a support function. On Upwork, I’m here to deliver high-impact work, clear communication, and long-term value. Let’s connect and create a Customer Success engine that truly drives your business forward.
    Featured Skill Email Technical Support
    Ecommerce Support
    Customer Support
    Team Management
    Virtual Assistance
    Email Support
    Customer Satisfaction
    Customer Service
    Customer Relationship Management
    Process Optimization
    Customer Experience
    Customer Onboarding
    Product Onboarding
    Customer Service Training
    CRM Automation
    Shopify
  • $6 hourly
    • 5.0/5
    • (1 job)
    I have been in the Customer Service Industry for quite some time now, 15 years and with that experience, I know that I can deliver excellent customer service. Worked with Airbnb for 2 years. Best with chat/email/phone call ofcourse. I can also do administrative work, I would love that! For voice-over talent, I haven't done that yet, but I have a nice and sexy voice, like a DJ!
    Featured Skill Email Technical Support
    Data Entry
    Administrative Support
    Calendar Management
    Voice Acting
    Voice-Over
    Product Knowledge
    Customer Support
    Property Management
    Customer Service
    Phone Support
    Email Support
    Online Chat Support
  • $20 hourly
    • 5.0/5
    • (6 jobs)
    I am a offering different administrative job primarily supporting Japan market. I was born and raised in Nagoya Japan. Throughout over 20+ years of my academic career, I completed Bachelor of the Arts (International Business Management) Department of Global Business and Economics at Nagoya University of Foreign Studies. Also completed the English program in Monterey Institute of International Studies in California. My Specialties. * English - Japanese Translation *English Business Level. Experienced in supporting Japanese market with Japanese business level skill. *HR *SAP Master *Work at Home *人事 *データ入力 *日本語 *英語 *フィリピン *在宅 💡 I am a fast learner, self-driven, and detail-oriented person. I am very looking forward to working with you!
    Featured Skill Email Technical Support
    Recruiting
    Call Center Management
    Email Support
    HR & Business Services
    Online Chat Support
    Human Resources Consulting
    Human Resource Management
    Translation
    Human Resources Compliance
    SAP
    SAP ERP
    Customer Support
    BPO Call Center
  • $7 hourly
    • 5.0/5
    • (1 job)
    Objectives: Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction and to be able to work successfully as a team member and as an individual contributor. If you’re feeling overwhelmed by a mountain of tasks and your to-do list is longer than your favorite Netflix series, you’re not alone. Many entrepreneurs struggle to balance admin work with their passion projects. Enter me—your General Virtual Assistant! I’m here to take the weight off your shoulders, streamline your day-to-day operations, and help you focus on what really matters: growing your business! Imagine what you could accomplish if you weren’t bogged down by emails, scheduling, and all those little details. With me on your team, you’ll gain back precious hours to brainstorm, connect with clients, or even take that well-deserved break. Here’s how I can help you: Email Management: I’ll sort through your inbox, prioritize important messages, and keep your communications flowing smoothly. Calendar Coordination: No more double-booked meetings! I’ll manage your calendar, schedule appointments, and send reminders. Task Organization: Say goodbye to chaos! I’ll help you organize your tasks and deadlines so you can stay on top of everything. Research & Data Entry: Need information quickly? I’ll conduct research and handle data entry with precision. Customer Support: I’ll provide friendly and timely responses to your clients, ensuring they feel valued and heard. I handle the time-consuming, tedious stuff—think data entry, customer service, scheduling, and inbox management—so you can focus on leveling up. I’m detail-oriented, super organized, and ready to help you get back to doing what you love. Ready to make your life easier? Let’s work together!
    Featured Skill Email Technical Support
    Customer Feedback Documentation
    Google Slides
    Computer
    Customer Satisfaction
    Email Support
    Customer Service
    Customer Support
    Google
    Microsoft Word
    Microsoft Office
    Data Entry
    Google Docs
    Microsoft Excel
  • $15 hourly
    • 5.0/5
    • (2 jobs)
    Experienced professional with a strong background in customer service, subject matter expertise, billing operations, risk assessment, fraud analysis, and team leadership. Established a reputation for delivering exceptional service, resolving complex issues, and optimizing operational efficiency. Known for leadership abilities and expertise in navigating dynamic business environments across Healthcare, Financial, and Tech industries.
    Featured Skill Email Technical Support
    Medical Billing & Coding
    FinTech
    Risk Management
    Risk Analysis
    Fraud Mitigation
    Fraud Detection
    Derivatives Trading
    Customer Service
    Online Chat Support
    Customer Feedback Documentation
    Healthcare
    Email Support
    Customer Satisfaction
    Financial Analysis & Valuation
    Healthcare Management
  • $13 hourly
    • 5.0/5
    • (4 jobs)
    🌐 Welcome to My Profile! I am dedicated to helping start-ups, small and medium-sized enterprises effectively communicate with their customers, ensuring an outstanding customer service experience that fosters brand loyalty while adhering to company and business policies. 📞 Professional Background: With over 5 years of experience in the call center industry, I have supported companies in insurance, medical, telecommunications, and financial sectors across the United States and Australia. Since August 2017, I've been excelling in remote roles, focusing on email customer support and ticket management. 🛠️ Technical Proficiency: I am well-versed in various web-based tools, including Freshdesk, Google Suite, and Salesforce, enabling seamless integration into your existing workflows. 🛍️ ECommerce Expertise: My experience extends to supporting customers on popular ECommerce platforms such as Shopify, Volusion, Amazon Seller Central, and eBay. I understand the nuances of these platforms and can ensure smooth customer interactions. 🌎 International Exposure: Having supported clients in the United States, United Kingdom, and Australia, I bring a global perspective to customer service. I am adept at understanding diverse customer needs and preferences. 🔧 Skill Set Overview: Customer service excellence Phone handling and support Back office support Email and chat support Order review and processing Basic reporting Billing processes Pre-sales support Phone screening Customer verification Service provisioning and setup Handling medical notes and records 💼 Why Choose Me: I am not just a service provider; I am a strategic partner in ensuring your customers receive exceptional support. My extensive experience and commitment to excellence make me an ideal choice for businesses seeking a reliable and skilled professional. 📈 Let's Collaborate: Whether you need ongoing customer support or assistance with a specific project, I am here to help. Let's connect and discuss how I can contribute to the success of your business. 📧 Feel free to message me here on Upwork to discuss your unique needs. I look forward to the opportunity to contribute to your business success! 🚀
    Featured Skill Email Technical Support
    Bootstrap
    CSS 3
    HTML5
    Front-End Development
    Accounting
    QuickBooks Online
    Bookkeeping
    Google Docs
    Email Communication
    Customer Support
    Answered Ticket
    Customer Service
    Order Tracking
    Freshdesk
    Email Support
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    1. Sourced 40-50 quality candidates per day using LinkedIn and other sourcing platforms 2. Responsible for researching new prospective clients thru online research with the use of search engine optimization 3. Responsible for validating the information obtained online about various companies thru Survey calls 4. Performed cold calling to prospective clients in order to establish a business relationship and set up an appointment between our company's founder and the client's key decision-maker. 5. Provided training to newly transferred research associates on efficient research and information validation 6. Mentored new Business Development Associates
    Featured Skill Email Technical Support
    Email Marketing
    Sales Development
    Financial Management
    Business Development
    Debt Collection
    Email Support
    Ticketing System
    Sourcing
    Online Research
    Cold Calling
    Lead Generation
    Telemarketing
    Customer Service
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    Thank you for checking out my profile. Dedication, positivity and enthusiasm has always been my attitude when it comes to work. Articulate and results-oriented with exemplary passion for developing partnership and growing businesses. Skills: 📞Customer Care 📊Project Management 📧Email Support 💬Live Chat Support 💻Customer Delivery Management 📞Technical Support Knowledge in the following applications and tools: ✅Microsoft Excel ✅Microsoft Word ✅Salesforce ✅Emailing System: Outlook, Gmail, Yahoo ✅Conference Call Systems: Microsoft MS Teams, Zoom, Skype ✅JIRA My background has taught me how deliver high professional results to my customer and to find a solution that fits your needs. Hope to collaborate with you!
    Featured Skill Email Technical Support
    Google Workspace
    Microsoft Office
    Technical Support
    Project Management Support
    Project Delivery
    Salesforce Lightning
    Salesforce CRM
    Customer Relationship Management
    Customer Service
    Online Chat Support
    Email Support
  • $8 hourly
    • 5.0/5
    • (24 jobs)
    Familiarity: Zendesk | Zoho | Helpscout | Gorgias Shopify | AliExpress | Oberlo | Gooten | Printful | Dropified | Teelaunch | Printify | CustomCat | CJ Dropshipping I am dedicated to achieving complete customer and client satisfaction in all endeavors. With a background of 10 years in email support and 6 years serving as a lead customer support agent for various E-commerce and dropshipping stores, I possess extensive expertise in managing customer support emails. This includes addressing tracking and shipping concerns, handling returns and exchanges, providing product information, assisting with pre-sale inquiries, post-sale support, and more. I am confident that my qualifications will greatly benefit your organization. Moreover, I hold a Bachelor of Arts degree in Mass Communication, further enhancing my skills in customer service. My previous roles in office-based settings include positions at Vocativ Systems (serving the circuitcity.com account), VXI Philippines (supporting the AT&T account), Dreamscape Networks (assisting the Aust Domains account), and Lazada E-Services (providing customer service email support for the lazada.com.my account). I approach every task with integrity and a strong sense of responsibility. As a goal-oriented, highly motivated individual with a professional demeanor, I am eager to contribute to your team. I am looking forward to the opportunity to collaborate with you!
    Featured Skill Email Technical Support
    Customer Experience Management Software
    Customer Service
    Customer Experience
    Product Knowledge
    Ecommerce
    Shopify
    Communication Etiquette
    Customer Support
    AliExpress
    Email Communication
    Order Processing
    Social Media Management
    Zendesk
    Email Support
  • $7 hourly
    • 5.0/5
    • (7 jobs)
    Good Day! Here is a list of my expertise and the software that I am proficient with: Customer Service Support: E-mail|Chat|Phone support for EverHeat, Kidztime Singapore, Telstra, Purely Boston, and SPT Business Resources. I am an expert in using Shopify, Lazada Seller, Shopee Seller, Qoo10 Seller, Hubspot, Notion, Zendesk, ActiveHosted, Shipstation, Ontraport, Trello, Siebel, Legacy, Kana, Microsoft Office, Google Docs. I am familiar with Skype, Slack, WhatsApp, Discord, and Google Apps for Work. Social Media: I worked as a Representative for GlobalSeoulMates for almost 3 years. I am an expert in using Facebook Business, Instagram, Twitter, Meetup, and Tripadvisor. Knowledgeable in WordPress, Eventbrite, Naver, and Hilokal. Has experience using Twittimer, Hootsuite, Buffer, and more. Data Entry: Representative for GlobalSeoulMates and New Examples LLC and Sheiban Jewellers. I am proficient with Microsoft Excel, Word, and Google Spreadsheets. The moment I got hired as a Customer Service Representative, I knew I would be in this field for a very long time. I feel great whenever I can help our customers and resolve their issues.Every day, I gained valuable experience, from building simple rapport to managing even the most challenging customers. I am very motivated and goal driven. I will ensure that both my clients and I are satisfied by finding fulfillment at the end of each day. These motivate me to be the best in everything I do. Should you have any questions, please let me know. Thank you for visiting my page. Regards, Mark
    Featured Skill Email Technical Support
    Email Support
    Online Chat Support
    Customer Service
    Phone Support
    English
    General Office Skills
    Customer Support
    Google Docs
    Data Entry
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    I've been working in the customer service industry for over a decade. I'm comfortable doing customer service tasks. I’m currently working as an appointment setter for a janitorial company. I worked as a phone officer in a financial company. I handle account maintenance requests, stop payments, and filing billing disputes. I also worked in a car parts company. I managed different online marketplace accounts on eBay and Amazon. I'm processing cancellation, return, and credit requests for our customers. I also have experience in cold calling for real estate and janitorial services. I can work with minimal supervision but with integrity. I am working hard to succeed and for the people who believe in me that I can bring success and growth to their business.
    Featured Skill Email Technical Support
    Chat & Messaging Software
    Amazon Seller Central
    eBay Motors
    Email Support
    Inbound Inquiry
  • $10 hourly
    • 5.0/5
    • (9 jobs)
    More than 15 years of experience in: - Content Moderation (Data/Text/Image/Video) and Analysis - Moderation Rules-Guideline Drafting - Quality Analyst - Appeals & Escalation - Customer/Technical & EMAIL Support - Data Investigative Research & Entry - Social Media Management - Sales Web Chat I can provide you with the required skills and attitude not just hard work and motivation but also the special detail & focus that is needed for any job. My work experiences would enable me to transition effectively and the professionalism I gained would fit me well.
    Featured Skill Email Technical Support
    AI Fact-Checking
    Video Editing
    Content Creation
    Data Analysis
    Email Support
    Online Chat Support
    Administrative Support
    Social Media Management
    Fraud Detection
    Data Entry
    Online Research
    Community Guidelines
    Forum Moderation
    Community Moderation
    Content Moderation
  • $8 hourly
    • 0.0/5
    • (1 job)
    Highly skilled Virtual Assistant offering over three years of exemplary support to clients and managers. Proficient in a wide range of tasks including data entry, proofreading, confidential document management, e-commerce, and customer service. Possesses exceptional communication and interpersonal abilities, thriving both in independent projects and collaborative team environments. Here are my expertise as an E-commerce Virtual Assistant: - Responding to customer's requests through Helpscout in German, Dutch, Finnish and English in different stores - Order processing and handling returns in Shopify - Issue refunds according to refund policy - Communicate with the supplier regarding concerns with the orders - Support and train newbies with their tasks - Assist the client and manager with urgent task completion and prioritization. - Provide support on social media platforms regarding comments and customer inquiries.
    Featured Skill Email Technical Support
    Customer Feedback Documentation
    Content Moderation
    Dropshipping
    Shopify
    Email Support
    Technical Support
    Canva
    Virtual Assistance
    Administrative Support
    Troubleshooting
    Medical Report
    Customer Service
    Microsoft Office
    Proofreading
    Data Entry
  • $6 hourly
    • 0.0/5
    • (1 job)
    "I'm a Learning Specialist with experience in handling both voice and non-voice customer service retail and technical accounts. I am an avid admirer of punctuality and professionalism in the workplace. I am also very eager to learn and challenge myself in everything that I do. - I'm experienced in taking calls in both CS and OE. - I handle emails on a daily basis and can assist customers through 3 concurrent chats. - I can work independently and have a good attendance track record. - I'm well versed in Outlook, MS Office, Web-based, and Dos Based Tools.
    Featured Skill Email Technical Support
    Order Fulfillment
    Communication Etiquette
    Data Entry
    Customer Support
    Product Knowledge
    Order Tracking
    Email Support
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Email Technical Support Specialist near Mandaluyong City, on Upwork?

You can hire a Email Technical Support Specialist near Mandaluyong City, on Upwork in four simple steps:

  • Create a job post tailored to your Email Technical Support Specialist project scope. We’ll walk you through the process step by step.
  • Browse top Email Technical Support Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Email Technical Support Specialist profiles and interview.
  • Hire the right Email Technical Support Specialist for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Email Technical Support Specialist?

Rates charged by Email Technical Support Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Email Technical Support Specialist near Mandaluyong City, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Email Technical Support Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Email Technical Support Specialist team you need to succeed.

Can I hire a Email Technical Support Specialist near Mandaluyong City, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Email Technical Support Specialist proposals within 24 hours of posting a job description.

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.