Hire the best Email Technical Support Specialists in Brooklyn, NY
Check out Email Technical Support Specialists in Brooklyn, NY with the skills you need for your next job.
- $55 hourly
- 4.9/5
- (57 jobs)
Hi there! I'm Jia, everyone calls me Kitty! :) I have years of experience in administrative and executive assistant roles, customer service management, invoicing, data entry, and virtual assistant/life admin handling email inboxes, appointments, travel arrangements, and more. I have a bachelor's degree from Baruch College with a focus on Human Resources and Business Management. I am proficient in Google Suite, Google Sheets + Excel, various social media platforms, and Shopify (I have modified and populated entire Shopify websites). I have experience with Xero, Slack, Asana, Clickup, Monday.com, Canva, WordPress, TaskRabbit, and more! I look forward to finding new opportunities and meeting you! Cheers, Kitty
Email Technical Support
SchedulingXeroEvent PlanningLight BookkeepingEmail SupportAdministrative SupportGoogle SheetsTravel PlanningMultiple Email Account ManagementWordPressEmail CommunicationAccuracy VerificationMicrosoft ExcelData Entry - $10 hourly
- 4.3/5
- (3 jobs)
Hi there! I'm Jesian, a seasoned professional with a background in customer service and office management. 🌟 With 3+ years of experience, I excel in providing exceptional customer experiences and optimizing office operations. 💼 Known for my commitment to customer satisfaction and organizational efficiency, I've successfully implemented streamlined processes and achieved notable milestones throughout my career. 🏆 My strong communication skills and attention to detail make me a valuable asset for any team or organization aiming for excellence in both customer service and office management. 👥
Email Technical Support
BPO Call CenterPhone CommunicationVirtual AssistanceAdministrative SupportOffice ManagementGorgiasOrder FulfillmentData EntryProduct KnowledgeCustomer SupportOnline Chat SupportEmail SupportSpanishZendeskCall Center Management - $15 hourly
- 5.0/5
- (1 job)
👋 About Me I’m a professional IT Support Engineer with several years of experience helping businesses streamline their IT operations through expert technical support and system administration. I specialize in working with Windows 10/11, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Google Workspace (G Suite, Gmail, Google Drive), as well as Domain & DNS Management and seamless Email Migrations across platforms. With a strong foundation in system administration and hands-on experience in technical support operations, I’ve led initiatives that enhanced service delivery and improved uptime across diverse business environments. My freelance work has involved supporting clients with server setups, email migrations, account provisioning, and troubleshooting, all while ensuring high availability and security standards. 🛠️ Certifications Azure Administrator Associate Microsoft 365 CompTIA A+ CompTIA Network+ 🏆 Performance Highlights In my recent role within an enterprise infrastructure environment, I significantly improved technical support response times and increased the issue resolution rate by over 70%, helping streamline IT operations and elevate end-user satisfaction. Awarded as a top-performing technical support and system administration specialist, resolving over 1,000 tickets with a strong focus on performance, technical precision, and user satisfaction. I am proficient in handling email migration processes,. Google Workspace, Microsoft 365, Exchange Online, IMAP/POP systems I am strong with Windows Server, Microsoft 365, Active Directory, desktop and user support, and remote troubleshooting. 🧰 Tools & Technologies Operating Systems: Extensive experience managing and troubleshooting Windows 10/11, ensuring optimal system performance and security for end users. Cloud & Productivity Solutions: Skilled in configuring and supporting Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Exchange, Azure, OneDrive, and SharePoint to streamline collaboration and optimize enterprise productivity. Email Systems & Migrations: Proficient in email system migrations such as transitioning from Google Workspace to Microsoft 365, IMAP to Outlook, and handling GoDaddy-hosted email transitions. Expertise in managing Exchange Online, Microsoft Outlook, and cPanel email configurations, ensuring flawless setup and secure communication. Identity & Access Management: Experienced with Azure AD and Active Directory, implementing robust identity management, setting up two-step verification, and resolving App Password issues to enhance security and user access control. Domain & DNS Management: Skilled in domain management, configuring and troubleshooting DNS records (A, CNAME, MX, TXT), and resolving NameServer issues to ensure reliable website uptime and email deliverability. Email Security & Protocols: Expertise in configuring SMTP authentication, optimizing email security, and managing POP/IMAP configurations to protect against threats and ensure smooth email operations. Marketing Platforms & Domain Authentication: Experience in setting up dedicated sending domains and configuring domain authentication for platforms like Klaviyo, Mailchimp, SendGrid, Hubspot, ActiveCampaign, and Mailerlite, enhancing deliverability and email campaign effectiveness. Website & DNS Troubleshooting: Adept at resolving issues like website downtime, site redirects, and DNS troubleshooting (A, CNAME, MX), ensuring minimal disruptions and maintaining smooth web operations. 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: ⏰ Available on both weekdays and weekends. 📅 Flexible with time zones to meet client needs. 💬 Let’s Connect If you're looking for reliable, certified support with Microsoft 365, secure migrations, or systems administration, I’m ready to help. I work across multiple time zones and bring a calm, solution-first mindset to every project.
Email Technical Support
Cloud MigrationData MigrationEmail SupportDNSOffice 365Answered TicketMicrosoft SharePointMicrosoft OutlookMicrosoft TeamsWindows 10 AdministrationWindows 11 AdministrationMicrosoft AzureHelpdeskSystem AdministrationIT Support Want to browse more freelancers?
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