Hire the best Email Technical Support Specialists in San Francisco, CA
Check out Email Technical Support Specialists in San Francisco, CA with the skills you need for your next job.
- $45 hourly
- 5.0/5
- (10 jobs)
I am a bilingual (English and Chinese), versatile, experienced professional specializing in List-Building, Online Research, Lead Generation (Cold Emailing, Appointment Setting), and Virtual Admin Assistance. I am proficient in a variety of software programs, including: Microsoft Office (Word, Excel, Powerpoint), Google Docs, Google Sheets, Google Analytics, Asana, Slack, Clickup, Adobe, Final Cut Pro, LinkedIn Sales Navigator, Apollo, ZoomInfo, Hunter.io, BuiltWith, SEMrush and Instantly.ai, etc - List Building I have successfully employed cutting-edge tools and techniques to identify potential leads, ensuring precision and current data. Tools such as Hunter.io, LinkedIn Sales Navigator, and Apollo have been integral to my list-building strategy. These resources have enabled me to compile comprehensive lead lists with verified email addresses tailored to specific campaign requirements. - Online Research My proficiency in online research extends beyond lead generation. I can dive deep into the vast ocean of online information to extract valuable insights and data. This skill set has proven invaluable in various professional contexts, allowing me to provide clients and organizations with accurate and up-to-date information. - Lead Generation (Cold Emailing, Appointment Setting) As an expert in lead generation and appointment setting, I employ advanced tools like Hunter.io, LinkedIn Sales Navigator, and Appolo to obtain precise and current data, complete with verified email addresses tailored to your needs. Moreover, I can leverage instantly.ai's email software to give clients a reliable and efficient platform for their cold emailing requirements. Your outreach campaigns can be streamlined with customized email templates, automated follow-ups, real-time tracking, and analytics, enhancing efficiency and improving outcomes. As a former Marketing Manager at Marcus Evans, a prominent global media and business intelligence company, I have honed my skills in identifying and connecting with potential leads that fit a target audience. With my expertise in gathering and analyzing data, I can efficiently generate a list of high-quality information that aligns with your specific business goals. I have spearheaded lead generation initiatives and outreach efforts targeting top executives at Fortune 500 companies, achieving consistent lead generation and revenue growth. Additionally, I successfully built and managed a team of marketing professionals responsible for digital marketing and lead generation. With my experience and track record of exceeding targets by 30% every quarter, I can help your business achieve similar success. - Virtual Admin Support I bring unique skills as an experienced Freelance Production Manager in the film and TV industry. I have a proven track record of managing complex budgets, schedules, and crews for major television shows and commercials while ensuring compliance with all necessary regulations. I have successfully managed teams and coordinated multiple projects, which has honed my ability to prioritize tasks and maintain attention to detail. As a virtual admin assistant, I can utilize these skills to assist you in managing your daily tasks, organizing your schedule, and keeping you on track. With my extensive experience working with major brands and high-profile clients, I can represent you and your company with professionalism and integrity. You can expect a dedicated and reliable professional who can efficiently manage your tasks and help your business grow. With my experience and skills, I am confident that I can positively impact your business operations and support your goals. Let's work together to take your business to the next level.
Email Technical Support
Google DocsLinkedIn Sales NavigatorApollo.ioCold EmailLead GenerationEmail Campaign SetupAdobe Creative CloudKeynoteLight BookkeepingAsanaMicrosoft OfficeChineseEmail Support - $30 hourly
- 4.7/5
- (10 jobs)
As a seasoned BPO Professional for more than 18 years, I have been an efficient and confident Customer Service Support, Team Lead and Quality Specialist with demonstrated experience working in the telecom. software, sales, corporate health and food. I have gained vast knowledge and skills in Customer Support and Administrative Support. My work experiences has equipped me to be a leader, a follower and an effective communicator with a keen ability to listen and react to diverse customers. I thrive on challenges and am capable of responding to your needs as they change. I thrive on interacting with people and can build strong relationships in the workplace where I can give and receive guidance from other successful members Please see projects and portfolios handled outside Upwork: • T-Mobile USA – Customer Service and Quality Assurance for Telecommunications • T-Mobile USA - Team Lead - Financial and Collections Inbound • AT&T SE and DirecTV - Inbound Customer Service and Sales, Subject Matter Expert • Satoyu Trading Singapore - Sales, Trading and Merchandising - Field and Clerical • Microsoft – Customer Service and Quality Specialist -Technical Support Inbound and Chat •Fitness Passport Australia- Customer Service Account Management - Corporate Health Service
Email Technical Support
Google CalendarBPO Call CenterCustomer SupportAdministrative SupportCustomer ServiceOnline Chat SupportEmail SupportTechnical SupportMultitaskingPhone SupportDebt CollectionQuality AssuranceTime Management - $34 hourly
- 5.0/5
- (2 jobs)
💻Tech Stack •AI tools - Gemini Bard, Bing Co-Pilot, Phind ChatGPT-4 •Loom, Zoom, Around, Discord, Slack •Google Workspace, Microsoft Office 365 •Moodle, DocuSign, SignNow, Last Pass, OneNote, Canva, Dropbox, Envoy, LG Pass •PhantomBuster, Airtable, Notion, Trello, Freshworks CRM, Qwilr •Sage, QuickBooks, ADP, PeopleSoft, Ellucian Banner ERP, Aeries, SEIS, Tyler Munis 📚Soft Skills Communication ✨ Organized✨ Time Management✨ Adaptability✨ Problem-Solver ✨ Empathizer ✨ Critical Thinker✨Creative ✨Collaborator ✨ Client Focused✨ Negotiation Skills ✨ Sourcing My work approach showcases my ability to operate with an entrepreneurial mindset. Smooth in bringing the teams, processes, resources and business goals in alignment. Relationship builder, cross functional collaborator and effective communicator. Always working toward the end goal of the stakeholders to meet project timelines and deliverables within budget. 📌Proven ability to manage competing priorities in a busy environment. 📌Proficient in using AI tools (i.e. ChatGPT, Bard) for customer interactions, and business process optimization 📌Possess tech savviness, known as being organized while excelling at multitasking. 📌Collaborative communicator, quick learner on new platforms, stickler for details. 📌Proficient in ghostwriting, crafting content in various styles and tones. 📌Proficient in designing engaging slide decks/powerpoint presentations. 📌Competent in creating visual elements using Canva for presentations and marketing materials. 📌Experienced in event management, coordinating logistics and ensuring smooth execution. 📌Effective organizer, adept at structuring tasks and information logically. 📌Skilled in scheduling and calendaring, managing appointments and events efficiently. 📌Ability to download a password keeper for shared account information. 📌Capable of inbox management, maintaining organized and efficient communication.
Email Technical Support
Business DevelopmentAdministrative SupportRelationship ManagementCustomer ServiceEmail & NewsletterContent WritingCalendar ManagementEmail SupportZoom Video ConferencingEmail TemplateTechnical WritingCRM SoftwareGhostwritingCanvaMicrosoft PowerPoint - $60 hourly
- 5.0/5
- (32 jobs)
I've spent the last 9 years working in the technology industry for large enterprises like Oracle and high-growth startups like FrontApp. As a high-performing generalist, I've had the opportunity to build a multi-disciplinary background by being a part of many functions within these companies: professional service, support, customer success, sales, product, and operations. I've spent the last 6 years working at FrontApp as a Solutions Engineer and Customer Success Manager. I've consulted with hundreds of companies to identify their communication pain points and offer workflow solutions and automation to help them achieve their business goals. If you need a professional product expert to help you with your Front implementation, please reach out! Experienced in: Ticketing Solutions (Freshdesk, Zendesk, FrontApp or Front), GSuite, Microsoft Administration, CRM Solutions (Salesforce, Hubspot), Marketing Solutions (Mailchimp, Hubspot), Workflow builders (Zapier), Forms (Google Form, Typeform), presentation building and design, and more.
Email Technical Support
Communication EtiquetteData EntryProduct KnowledgeProcess ImprovementTechnical WritingCustomer SupportEmail SupportTypeformTime ManagementZapierEmail Communication - $23 hourly
- 5.0/5
- (1 job)
Professional, Customer Success Manager. Pays close attention to detail. Enjoys learning whenever possible.
Email Technical Support
Interpersonal SkillsCustomer SupportData EntryProduct KnowledgeEmail Support - $40 hourly
- 0.0/5
- (0 jobs)
I am a motivated individual who is recognized for my enthusiastic and empathetic personality. Throughout my career, I have consistently met company needs by implementing organized practices. I possess the ability to work effectively with diverse customers and I am currently seeking an opportunity where my hard work and dedication will be highly appreciated. I excel in high-pressure environments and I am adept at adapting to new situations and challenges, all of which contribute to enhancing the reputation of the organization. My experience spans across customer success, customer service and support, call centers, event planning, and various administrative tasks.
Email Technical Support
Computer SkillsCall Center ManagementManagement SkillsTech & ITCustomer ServiceEmail SupportCustomer Support - $25 hourly
- 0.0/5
- (2 jobs)
Results-driven operations and influencer assistant with 10 years of experience in the tech start-up space and 2+ years managing influencers and brand collaborations. Exceling in high-pressure environments, having worked directly with CEOs, C-suite executives, and high-profile influencers, and I bring that same level of precision and strategic thinking to any work I do. Proven track record in increasing influencer's following count by 10% each month and reaching brand monthly sale goals by 110% through effective influencer marketing campaigns. I specialize in: ✔️ Influencer & Brand Partnerships – Managing brand deals, contract negotiations, and campaign execution ✔️ Social Media Strategy & Growth – Helping influencers and brands optimize content, engagement, and monetization through video editing and content strategy ✔️ Influencer Marketing – Successfully execute campaigns through creator research, conducting communication, and create reports for performance analysis ✔️ Operations & Organization – Streamlining workflows, managing schedules, and handling backend logistics ✔️ Tech & AI Proficiency – Highly skilled in G-Suite, AI tools, and digital automation to increase efficiency Whether you need a highly adaptable operator, a savvy digital strategist, or someone who can simply get things done - I’m here to help.
Email Technical Support
Virtual AssistanceInfluencer MarketingInfluencer OutreachGoogle CalendarProject PlanningAdministrative SupportTask CreationTravel PlanningEvent PlanningBooking ServicesEmail SupportCalendarGoogle DocsGoogle SheetsTask Coordination - $20 hourly
- 0.0/5
- (0 jobs)
Customer Service Superstar! As a seasoned customer support professional with over 9 years of experience, I deliver exceptional service through phone, email and live chat platforms. My passion is ensuring customer satisfaction and loyalty by providing timely, empathetic and personalized solutions. I've had the privilege of working with renowned organizations such as: University of California, San Francisco (UCSF) First Republic Bank Hilton Jewish Community Center Skills: Multichannel Support: Phone, email, live chat and website support Customer Relationship Management: Building loyalty and trust through personalized interactions Conflict Resolution: Efficiently resolving complaints and concerns Communication: Clear, concise and empathetic written and verbal communication Problem-Solving: Analytical thinking and timely solutions Time Management: Prioritizing tasks for maximum productivity Software Proficiency: CRM systems, helpdesk software and online platforms (e.g., Zendesk, Freshdesk) Adaptability: Flexibility in dynamic environments and adjusting to new processes What I Bring to Your Business Enhanced customer satisfaction ratings Increased customer retention Efficient issue resolution Personalized customer experiences Professional and friendly demeanor Certifications/Training Experienced Customer-Centered Business Owner of over 3 years. University of California San Francisco - Certified Medical Administrative Assistant Availability Available for immediate hire. Flexible scheduling, including weekends and holidays.
Email Technical Support
Client ManagementTravel & HospitalityNonprofitFinance & AccountingSchedulingOnline Chat SupportCustomer SupportEmail SupportMedical TerminologyPhone CommunicationPhone SupportEmail EtiquetteAdministrative SupportCustomer ServiceReceptionist Skills Want to browse more freelancers?
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