Hire the best Email Technical Support Specialists in Maracaibo, VE
Check out Email Technical Support Specialists in Maracaibo, VE with the skills you need for your next job.
- $10 hourly
- 4.4/5
- (9 jobs)
Greetings. My name is Nelson Diaz, I'm 25 years old and I live in Maracaibo, Venezuela. I have worked in various companies with physical headquarters and I am currently initiating my freelance career, where I can offer all the knowledge acquired in the area of accounting, account statements analysis, cash flow analysis, retainer, accounts payable, accounts receivable, balance sheet, assets, current assets, notes receivable and liabilities. I can also offer my knowledge in daily and general ledger, as well as inventory and multiple tasks regarding financial information and bank loans. Will be an honor to work with you.
Email Technical Support
Accounting BasicsB2C MarketingCost AccountingCustomer ServiceCustomer SupportQuickBooks OnlineCold CallingBookkeepingEmail SupportAccount ReconciliationAccounts ReceivableAccounts PayableIntuit QuickBooks - $5 hourly
- 5.0/5
- (1 job)
Hello there! I'm Daniela, a multifaceted virtual assistant with 4+ years of experience helping clients optimize and streamline their operations. My goal is to help you refine all your communication channels, be it social media, website, or even internal communication. I strive to make your life easier so that you can focus on what matters most: growing your business. Here’s how I can help your business: ✅ Virtual Assistance: Manage tasks, calendar scheduling, email marketing, SEO, Blog Management, and data entry using tools like Trello, Asana, and Notion. ✅Graphic Design: Branding, social media graphics, web ads, photo manipulation, and more using Adobe Suite or Figma ✅ Social Media Management: Content creation, optimization, community management, and scheduling. ✅ Web Design: Custom websites tailored to your brand, ensuring a seamless user experience and growth through Figma. As I’m starting out, I’m committed to providing exceptional service at competitive rates. I understand the challenges small businesses face and am eager to partner with you to take your business to the next level. Let’s work together to optimize your business and make your brand shine! Feel free to send me a message, and I’ll be happy to discuss how I can contribute to your success.
Email Technical Support
Blog ContentEmail SupportFile ManagementAdministrative SupportResponsive DesignSearch Engine OptimizationNotionFigmaAdobe IllustratorCanvaSocial Media ManagementWeb DesignGoogle AnalyticsData EntryGraphic Design - $11 hourly
- 4.8/5
- (5 jobs)
When it comes about customer service: THE BEST OR NOTHING is my theme! Excellent communication skills to attract and handle and assist clients from different areas, specially: medicines, beauty products, food, clothing, jewelry, bank, farmers, hotels accommodations in general and car parts. More than fifteen years of experience in customer service area as an expert. Spanish native speaker. Advanced English as well Worked with: -Data entry -Web research -Email management -Calendar Management -Customer support -Report writing -Academic Writing - Sales - Communication - Interpersonal skills - Knowledge of local market conditions - Organizational skills - Attention to detail - Confidentiality Administrator and customer service representative. Workshop administrator ( family business). 1992-1996 Cashier. Federal Bank. Dabajuro Falcon Venezuela. September 1996-October 1998. Manager assistant. Costumer service representative. Federal Bank. Dabajuro, Falcón Venezuela. From November 1998- June 2010. Administrator and costumer service advisor. SPM group (food ,clothing and jewelry chain) administrator. (January 2013- February 2018). Telemarketer. ( seller and costumer service expert). Car parts seller . ( from home). February 2018- present. Education ________________________________________ .Top 5% of class. 1998 My name is Jenny, nice to meet you, I am an engineer, experienced server with a lot of passion of what I do, high dedication. Trained in costumer service with knowledge in Spanish and English as well. High costumer service experience and cash handling. Highlight . Works under pressure . Exceptional interpersonal skills. . Trained in bank service and other fields such as: car workshop, food businesses and farms. . Knowing about sales techniques. Friendly and positive. . High responsible and reliable. Administrator and costumer service representative. Workshop administrator ( family business). Cashier. Federal Bank. Dabajuro Falcon Venezuela. September 1996-October 1998. Manager assistant. Costumer service representative. Federal Bank. Dabajuro, Falcón Venezuela. From November 1998- June 2010. Administrator and costumer service advisor. SPM group (food and jewelry chain) administrator. (January 2013- February 2018). Telemarketer. ( seller and costumer service expert). Car parts seller . ( from home). February 2018- present. GlobalEgrow: Zaful, Gearbest, Dresslilly, Rosegal customer service agent including telephone assistance,live chats, social media and emails as well. From September 2016 to September 2017. Multilaser clinic. Sales representative. iHerb.com customer service agent from June 2020 to February 2022.
Email Technical Support
Customer SatisfactionCRM SoftwareAppointment SettingOutbound CallPhone CommunicationLead GenerationCold CallingCustomer SupportSalesEnglish to Spanish TranslationCustomer ServicePhone SupportOnline Chat SupportEmail SupportZendesk - $10 hourly
- 5.0/5
- (4 jobs)
SUMMARY: I'm a highly motivated and experienced professional with 7 years experience in the Customer Support field working via live chats, emails (tickets), phone support and Facebook chats. My main goal has always been to provide customers with the best assistance using an empathic, patient and kind approach. Thanks to my gained experience, I can propose and implement innovative ideas and my willingness to contribute to the continuous improvement of the customer support process. I'm qualified in conflict resolution and I can provide the best and most satisfactory solution in the best interests for both the customer and company. I'm a quick learner, always adapting to new changes and updates that may occur within the working space. In my most recent employment, I've been trained in for customer retention, lead generation and outbound collection giving a more detailed understanding of handing customer directly via phone and expanding my skills in how to deal with any type of situation. EXPERIENCE: Sales Telemarketer / Lead Generator /Collection Agent Unleashed LLC 07/2022 - 02/2024 Verona, Virginia, US Telemarketing agent, lead generator and debt collector for Unleashed LLC, working via phone assisting potential and current customers offering our services and plans. Managing sales and payment collections employing the CRM systems ZOHO one and Capsule. During my time working with this company, I’ve managed a $15.000 collection in sales weekly in both Spanish and English. Customer Support Specialist iHerb, LLC 02/2021 - 07/2022 Perris, CA, US Customer Support Specialist tasked with assisting customers’ requests and inquires via Live chat and email employing the Zendesk platform in which I have created a wide range of personalized macros to reply customers as soon as possible for all possible scenarios. Succeeding in obtaining a satisfaction rate of 90% - 100% and the average amount of 50 to 60 closed tickets per day and assisting 2 customers at a time via live chat. October 2017 - February 2021 Customer service live agent • Globalegrow E-commerce Co., Ltd. Customer Support Live chat agent working 8 hours shift assisting and solving customers concerns, inquiries and questions regarding our services and their purchases in a 24/7 live assistance chat network. Expert in customer service in the way of live chats, email, and Facebook chats. The main goal, treat customers with the best quality and kindness possible. Offer rapid solutions regarding any issue that customers can face such as order location, lost orders, general information on How to purchase?, provide detailed information about any item in the store basically clothing and beauty, provide RMA when they are needed, cancel orders, verify orders, handling the website in order to provide the best customer experience, explain in details to customer How to handle the website in order they can purchase in the easiest way, apply discount coupons, offer compensations whenever is needed, among other functions and all the previous in both languages: English and Spanish. TECHNICAL SKILLS: Zendesk Highly qualified in the use of the Zendesk customer service software for live chat and ticket response. ZOHO One Qualified in the use of the CRM (Customer Relationship Management) ZOHO One for data entry for new customers, billing information, payment processing and invoice generation. Capsule CRM Qualified in the use of the Capsule CRM for customers data entry, billing information and payment processing. Slack Experienced in the use of Slack for internal messaging within the working team. Google Workspace Suite: Experience in the use of Google Docs and Sheets for daily activities. Microsoft Office Suite Experience working in Microsoft Word, Excel and PowerPoint for daily activities and projects
Email Technical Support
Real Estate AppraisalReal Estate AcquisitionReal EstateLive Chat SoftwareEmail CommunicationSlackEmailOnline Chat SupportEmail SupportDebt CollectionCRM SoftwareZendeskZoho CRMCustomer SupportCustomer Retention - $12 hourly
- 0.0/5
- (2 jobs)
I have experience in customer service both in-person and by phone, I’m capable of coming up with solutions in order to retain customers and grow the company. I also have experience in the social media management area, being capable of working with any digital media platform. I am very good at communicating and dealing with customers in order to keep both company and client satisfied. I worked for 1 year as a video editor for YouTube videos, 2 years in the customer service area at a pest control company in person and worked in a marketing agency (virtual) as well. During my year at a marketing agency, I worked as an Executive Assistant, where after 3 months got promoted to be an Account Manager, and among my tasks where customer service and success, admin tasks and project manager tasks as well. I am a very fast learner and adhere to the standard when performing any task. I keep myself learning new things every day that will provide me with better tools to provide successful results to the company. I’m a highly organized person able to multitask and perform everything at the best way possible by improving every day. Top Skills: 1. 1.Costumer Service – 2.5 years of experience 2. Admin Support – 1.5 years of experience 3. Executive Assistant – 1.5 years of experience 4. Social Media Management – 5 years of experience 5. Video Editor – 3 years of experience Work Experience: 1. Costumer Service – Customer support/Hospitality industry 2. Social Media Management – Social Networks industry. 3. Video Editing – Social Network and film industry 4. Executive Assistant – Marketing Industry. 5. Account Manager – Marketing Industry. 6. Executive Assistant – Real Estate Industry. Tech Skills: 1. Google suite 2. Microsoft Office 3. Vllo editor 4. Canva 5. Hubspot 6. Adobe Photoshop 7. Adobe illustrator 8. GoHighLevel CRM 9. Asana 10. Notion 11. Trello. English Proficiency: I’d rate my English skills as follows: - Speaking: 4.5 / 5 – I can speak and have a conversation - Writing: 5 / 5 – I can write without any grammatical error - Translating (to/from Spanish): 4 / 5 – Advanced, but not an expert. My English Test Scores: – EF SET Certificate English Test (50 min) Score: 64/100 (C1 Level)
Email Technical Support
NotionInterpersonal SkillsVideo EditingCustomer SupportSocial Media DesignProject ManagementSocial Media ContentAsanaAccount ManagementChatGPTEmail SupportOrder TrackingSocial Media ManagementHubSpot - $7 hourly
- 4.5/5
- (1 job)
I'm an experienced translator, customer/tech support agent, and just recently, experienced immigration legal assistant, with an advanced level of English and Spanish understanding, both written and spoken with fluid pronunciation. If you need someone with plenty of experience working over the phone with people all over the USA and other english/spanish speaking countries, I can help. - Confident in learning new skills, fast learner. - Good at holding conversation and connecting with people. - I work well within a group and communication is important to me.
Email Technical Support
Written LanguageProofreadingWholesaleSalesTranslationBusiness Process OutsourcingPhone CommunicationTechnical SupportBPO Call CenterCustomer Support PluginCustomer ServiceCustomer SupportTech & ITCall Center ManagementEmail Support - $6 hourly
- 0.0/5
- (0 jobs)
OBJETIVO PROFESIONAL Asistente Administrativo con mas de 2 años de experiencia en el manejo de agendas, atención al cliente, desarrollo de habilidades multifuncionales, asistencia en proyectos y estrategias para diversas áreas comerciales o prestación de servicios.
Email Technical Support
Remote Connection SupportEcommerce SupportAdministrative SupportPhone SupportSupport Services Unlimited DashboardVirtual AssistanceEmail SupportCustomer Service Chatbot - $14 hourly
- 0.0/5
- (0 jobs)
Skilled virtual legal and finance assistant with over 4 years of office experience, seeking to help companies increase productivity and relieve the workload of managerial staff. In my free time, I also help Spanish speakers improve their pronunciation skills. My time zone is based on EST.
Email Technical Support
Office 365Customer ServiceEnglish to Spanish TranslationEmail SupportAdministrative SupportVirtual Case Management VCMOnline Chat SupportLegal AssistanceData EntryFile Management - $5 hourly
- 0.0/5
- (0 jobs)
Social Media Management | Content Creation | Organic Growth Expert $5.00/hr 🌟 Hi, I’m Sophia Ariff! A passionate Social Media Manager with a strong track record of growing brands, increasing engagement, and building loyal online communities. I specialize in crafting tailored strategies that drive organic growth and boost brand visibility. I have successfully managed multiple businesses across various industries, including: 1️⃣ Tax & Financial Services – Developing a professional and trustworthy online presence 2️⃣ Gardening & Home Services – Creating visually appealing and informative content 3️⃣ E-commerce & Marketplaces – Implementing strategies to increase sales and customer engagement 📈 My Professional Achievements: ✅ Increased follower base by 70% through targeted content strategies ✅ Developed and implemented data-driven marketing plans to enhance engagement and brand awareness ✅ Created high-quality, visually appealing content to strengthen brand identity ✅ Conducted monthly performance analyses to optimize content strategy and maximize reach 📢 Platforms I’ve Managed: I have hands-on experience managing content, engagement, and growth across Instagram, Facebook, TikTok, Pinterest, and LinkedIn. 🎯 My Expertise Includes: 📌 Social Media Strategy Development – Crafting targeted plans to increase visibility and engagement 📌 Market & Audience Research – Conducting competitor and customer analysis to refine content approach 📌 Branding & Content Creation – Designing professional, high-quality posts and videos 📌 Community Management – Engaging with audiences to build trust and customer loyalty 📌 Trend Monitoring – Staying updated with the latest social media trends and algorithm changes 📌 Analytics & Performance Tracking – Using insights to optimize content for maximum impact 💻 Tools I Use: 🟡 Canva & Adobe Illustrator – Creating eye-catching visuals 🟡CapCut & Premiere Pro – Editing professional videos 🟡Meta Business Suite & Hootsuite – Scheduling and analyzing content performance 🟡 Google Analytics & Insights Tools – Tracking growth and engagement metrics If you’re looking for a dedicated and results-driven social media manager to take your brand to the next level, let’s connect! 📩 Let’s chat and grow your brand together!
Email Technical Support
CanvaAdobe IllustratorContent StrategyContent CreationSocial Media ContentSocial Media ManagementEmail SupportEmail MarketingQuestion & Answer WebsiteOnline Chat SupportInstagram - $20 hourly
- 0.0/5
- (0 jobs)
Soy asistente virtual y de soporte al cliente multidisciplinaria, apasionada por combinar la sencillez y la funcionalidad con las últimas tendencias en digital, domino el servicio al cliente, comunicación efectiva. Me interesa el crecimiento personal. *Mi objetivo es buscar métodos dinámicos, prácticos y eficaces para el trabajo remoto y dar un gran paso sobre mi estabilidad. *La comunicación regular es importante para mí, así que mantengámonos en contacto.
Email Technical Support
CommunicationsGrowth AnalyticsRemote Connection SupportVirtual AssistanceTime ManagementMicrosoft WordMicrosoft ExcelCustomer ServicePhone SupportOnline Chat SupportEmail Support Want to browse more freelancers?
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