Hire the best English Specialists in Santiago de los Caballeros, DO
Check out English Specialists in Santiago de los Caballeros, DO with the skills you need for your next job.
- $12 hourly
- 4.8/5
- (4 jobs)
Familiar with CRM tools like Zendesk, Slack, Ringcentral, Pipedrive. Able to solve all major problems quickly and efficiently, and create high-quality professional relationships with callers. English, Spanish and French.English
Haitian CreoleSlackRingCentral GlipEnglish TutoringTranslationCustomer ServiceData EntryCustomer SatisfactionConsumer GoodsFrenchSpanishEmail SupportZendeskPhone Support - $16 hourly
- 4.8/5
- (11 jobs)
✅ TOP Multilingual Agent! French, Spanish, English support! 🗣️ 🕴️ Dear entrepreneurs! Thank you for taking the time to review my profile and for this amazing opportunity to grow with your firm! My name is Nilson but most of my clients call me NIL 🧑🏻💼, I have more than 10 years of experience working in the BPO industry, mastered a lot of skills, supported worldwide companies and will continue with the same process. I have supported a lot of projects and I have a lot of experience in the call center field. ✅ I speak 4 different languages (English, Spanish, French, Haitian-Creole) I'm looking for a very stable income, a position where I can spend my days and grow up a career. Below I have listed some of the assets that I will use to make your project a Top success: ✅ ➡️ Handled irate customers ➡️ SAV / B2C / B2B ➡️ Customer-oriented ➡️ Trained to handle objectives from customers using ACR Method (Acknowledge, clarify and Respond) ➡️ Trained with VCI Dial Systems, Siebel Systems, and CRM Dialer systems ➡️ Well versed with Microsoft Excel, Word, Publisher and PowerPoint ➡️ Competitive and sales are driven ➡️ Fast learner ➡️ Efficient with computers and the internet ➡️ Typing skills (speed, organization) ➡️ Organizational skills ➡️ Interpersonal skills ➡️ Punctual ➡️ Native French ➡️ Spanish, English fluently ➡️ Zendesk ➡️ Freshdesk ➡️ Shopify ➡️ Social Media I'm anxious to meet with you today! Warm Regards, Nil R.English
ZendeskCustomer ServiceCustomer RetentionInbound InquiryCastilian SpanishFrenchEmail CommunicationTranslation - $9 hourly
- 5.0/5
- (6 jobs)
Hi! I have worked on customer service for about 10 years, in upscale hotels and cruise ships. I love people and try my best to understand them, and figure out how I could help them, especially while going through a difficult or unpleasant situation. I have also experience on payroll. My worldwide work experience has helped me adapt to different cultures and appreciate each person's personality. Anything you need, I will do my best to assist you.English
Hospitality & TourismClient ManagementData EntryCustomer ServiceCanvaSchedulingDigital MarketingGoogle WorkspaceMicrosoft OfficeBilingual EducationEmail CommunicationSpanishComplaint ManagementEmail Support - $15 hourly
- 5.0/5
- (2 jobs)
Looking for a Customer Service Specialist? You just discovered the right candidate‼️ 🙌 I am a professional virtual assistant who helps business owners free up time to scale up their company. These are all the tasks that I cal help your business with: 🟢 Email inquiries and customer support. 🟢 Order fulfillment with suppliers. 🟢 Handle tracking and returns, as well as refunds. 🟢 Social Media Management - messages, comments, and moderation. To run the customer support side of your business and to provide the best service, these are the tools I am knowledgeable in; ⚪️ Shopify ⚪️ Etsy ⚪️ Oberlo ⚪️ Aliexpress ⚪️ Printify ⚪️ Reamaze ⚪️ Zendesk ⚪️ Gorgias ⚪️ Trello ⚪️ Asana ⚪️ AirtableEnglish
SchedulingQuality ControlEmail CommunicationGoogle WorkspaceMicrosoft ExcelCustomer ServiceTrelloOberloSalesLegalZendesk - $15 hourly
- 5.0/5
- (1 job)
Avanzado en edición de texto, transcripción y corrección de errores ortográficos. Me apasiona mucho la perfección y un trabajo bien hecho. Me encanta también brindar algo que a la gente le guste. Advanced in text editing, transcription and correction of spelling errors. I am very passionate about perfection and a job well done. I also love to offer something that people like.English
Enhanced DetailingCommunication SkillsSoft Skills TrainingQuality of ServiceProofreadingWritingText FormattingDocument FormattingError DetectionMicrosoft ExcelMicrosoft PowerPointMicrosoft WordEnglish to Spanish TranslationSpanish - $15 hourly
- 4.5/5
- (8 jobs)
Over 10 years of experience in customer service strong background in customer service proven skills in leadership demonstrated ability to help others professional communication skill include fluency in English and SpanishEnglish
TelemarketingCold CallingCommunication SkillsCustomer ServiceData EntryHealthcare ManagementCustomer Experience ResearchCustomer SupportPhone SupportSpanishInbound InquiryReal Estate - $12 hourly
- 5.0/5
- (2 jobs)
Hello, and thank you for taking the time to view my Upwork overview presentation. I am a highly skilled and experienced Customer Service professional. Over the past 5 years, I have successfully assisted numerous customers through phone, email, and chat channels, ensuring their utmost satisfaction and contributing to the growth of the companies I have worked with. My expertise lies in providing exceptional customer service by leveraging the following key skills: Effective Communication: I excel in clear and concise communication, allowing me to understand customers' needs and deliver appropriate solutions promptly. Problem-Solving: I am adept at researching and resolving issues before they escalate into crises, ensuring a smooth customer experience and maintaining brand reputation. Product Troubleshooting: I have a keen eye for identifying product delivery and quality issues, leading to improved operational efficiency and customer satisfaction. Thank you for your time and consideration. I look forward to the possibility of working together and contributing to the success of your company.English
GorgiasSalesPhone SurveyData EntryCustomer ServiceTechnical SupportMarketingTranslationIntercomSpanishOnline Chat SupportEmail SupportZendesk - $5 hourly
- 5.0/5
- (1 job)
I am a part-time freelancer. Excellent command of Spanish as native language/translator/transcriber English-Spanish/data entry/virtual assistant/physical therapist with 7 years of experience working with orthopedic, neurological and pediatric patients, making treatment plan and taking evolution of them. Ensuring their prompt recovery and reintegration to daily life activities. My strongest qualities are: Empathetic Organized Attention to detail Responsible Friendly Google Drive/Excel/PowerPointEnglish
Presentation SlideVideo TranscriptionAudio SpeakerTestingEnglish to Spanish TranslationLatin American Spanish AccentCustomer ServiceSocial Media CopyCopywritingOrganizerSpanishTranslationData EntryPresentations - $40 hourly
- 0.0/5
- (0 jobs)
I’m Noelia Martínez Liranzo, a dedicated lawyer with a strong background in international law, corporate law, and international arbitration. With a Law Degree from Pontificia Universidad Católica Madre y Maestra and a Master of Laws (LL.M) in International Law from the University of Miami School of Law, I specialize in U.S. and transnational law. I’m set to take the New York State Bar Examination in July 2025. Throughout my education and work experience, I’ve honed my skills in legal research, drafting complex documents, and navigating the intricacies of international and corporate law. I’ve gained practical experience through internships and junior lawyer roles, where I handled cases in commercial, real estate, intellectual property, and criminal law. My involvement in Model United Nations and debate competitions has further sharpened my public speaking and negotiation abilities. Whether you need help with drafting arbitration clauses legal documents, spanish to english translation, or navigating corporate legal challenges, I can provide thorough, detail-oriented legal support. Let’s work together to achieve your legal goals.English
ArbitrationInternational LawCorporate LawLegal NegotiationLegal TranscriptionLegal TranslationLegal ResearchLegal AssistanceLegal DraftingCreative StrategyBilingual EducationLegal WritingLawLegal - $20 hourly
- 4.8/5
- (15 jobs)
✔ 12 years of experience in the customer support industry with certifications ✔ Fluent in English, Spanish, and French ❤️ Passionate about delivering top-notch service ⏰ Known for timely and efficient resolution of client issues 📈 Proven record of improving customer satisfaction rates 🤝 Built successful long-term relationships with clients (3 years or more) 🏁 Reliable and dedicated, always going the extra mile for project success Seeking a Trusted Partner for Customer Support? Regarding customer support, choosing a provider that acts as a true partner is vital. As a committed partner, I am dedicated to helping my clients succeed by delivering exceptional service and continuous improvement. I work closely with clients to understand their needs and develop custom support solutions that drive their business forward. ⭐⭐⭐⭐⭐ Feedback to @Churchill Antenor – Churchill has been with our team for a couple of years. He is a valued member of our group. Churchill is always willing to go the extra mile for our team, which is greatly appreciated. As well, our customers have some nice things to say about their interactions with Churchill over the month of January. Keep up the great work! “Good understanding of my needs. Very professional and cordial, I could tell he actually looked into my concern. He listened, tried to help, and was very good to talk with. " - "He was really helpful, very polite, and interested in my issue. He fixed my problem”English
Email SupportOnline Chat SupportZendeskOrder ProcessingTicketing SystemEcommerceCustomer ServiceData EntryAnswered TicketAdministrative SupportCommunication EtiquetteCustomer SupportTechnical SupportFollowing ProceduresFrench - $20 hourly
- 4.9/5
- (34 jobs)
Hi, Welcome to my Upwork page. I have a degree in Business Administration and I have been an experienced Customer Service Advisor for around a decade in voice, email, and chat. Haitian Creole, English, French, and Spanish are the languages that I'm working with. I like getting the job done by any means necessary. This means that I am also an easy learner and things come naturally. I am hardworking and I deliver top-notch service. I am equally very flexible. I also recently worked as a QA and Loyalty Specialist, and I have found that I work best under pressure. I have experience using Salesforce, Zendesk, Freshdesk, Ring Central, Netsuite, cisco, Mojo, Gorgias, Dropified, Shopify Any Connect, and a couple of other platforms. I am available to work in different queues at the same time such as Sales, Billing, Retention, Recovery, or Education and I am available to take calls in English, French, and Spanish. I have a lot of experience working with health, phone, cable customers, and also Data Entry. Tech support for electronics devices, computers, and cable companies over the phone. Finally, I am very open-minded and I am currently looking for a long-term client. Thanks for visiting and doing business.English
TranslationCustomer ServiceCustomer SupportCastilian SpanishInternet SurveyEmail CommunicationTechnical SupportFrenchFreshdeskZendeskHubSpot - $16 hourly
- 5.0/5
- (2 jobs)
Dear recruiter, if you are looking for an energetic, self-motivated, responsible person, you have already found it. I have vast experience in areas such as technical service, customer service, inbound and outband sales, I have worked for multiple companies in were I have developed skills that allow me to flawlessly handle certain difficult situations with angry customers and / or stressed in a professional way. With about 2 years working from home motivated me to seek new horizons through this platform which I consider has quite a few offers which I feel apt to take with due respect and due responsibility. As well I have done courses to learn how to become a Virtual Assistant and I have the best intentions to do the job as needed. I am currently studying a Law Degree in as you can see in my profile and of course I have worked in areas outside of what today perhaps I am looking for what has helped me develop my skills both in teamwork and independently, understanding that the only and greatest objective is complete tasks as required and in the best manner. I would appreciate the opportunity to work from home in order to continue developing myself and continue with other proposed objectives.English
TypingTicketing SystemGoogle WorkspaceVirtual AssistanceLeadership SkillsMicrosoft OfficeCustomer ServiceInbound MarketingComputer SkillsCRM SoftwareSalesforceSpanishZendesk - $45 hourly
- 0.0/5
- (0 jobs)
🚀 Need a professional website delivered fast and fully optimized? I help businesses build stunning, high-converting WordPress sites using Elementor Pro — on time, every time. With 8+ years of experience and bilingual (English/Spanish) communication skills, I make working with international clients smooth, clear, and efficient. 🔎 I can help you with: Full WordPress Website Setup Landing Pages (built for conversions!) Website Speed Optimization SEO Best Practices Elementor Custom Design 💡 Need a quick turnaround? Let’s talk!English
SpanishCastilian SpanishCommunicationsTranslationSocial Media Management - $15 hourly
- 5.0/5
- (1 job)
🌟 Expert Virtual Administrative Assistant 🌟 Welcome! As an accomplished lawyer turned versatile virtual administrative assistant with 3 years of experience, I bring a unique blend of skills to bolster your operations. Here's why I'm the right choice: 💻 Admin support: - Manage emails, schedules, and appointments - Craft meeting agendas, reports, proposals, and invoices - Customer service: calls, appointments, support, email - Collecting emails and contact information - LinkedIn Research - Internet Research - File Conversion (PDF to Excel/Word) - Data entry - Google Suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CVS files, Outlook, etc.) - Project organization (Toggl, Asana, ClickUp, Trello, Notion) - CMS for websites (WordPress, WebFlow, Shopify, Wix) ✅ Operations and Project Management - Process Docs Creation - Team Management - Project Management - Operations Management 🛍️ eCommerce support (Shopify): - Upload products and their detailed variations. - Create and manage product collections using tags, and blog categories. - Upload blog posts following SEO guidelines with alt text images and CTAs. 📲 Community Management Support - Create basic graphics designs (Canva) - Write engaging social media captions - Upload content on social media - Community ManagementEnglish
Google SheetsGoogle DocsEmail SupportEcommerce SupportShopifyCanvaSocial Media ManagementData EntryDraft CorrespondenceCalendar ManagementProject ManagementAdministrative SupportEmail ManagementEmail Communication - $7 hourly
- 0.0/5
- (1 job)
I am an Haitian Creole & French native speaker and fluently speak English & Spanish! That is a win for your company... I am a self-motivated Customer Service Specialist, with over 6 years of experience in the customer service & tech support area. Very efficient and well organized, I have the ability to learn quick. I fluently speak 4 languages and can provide great customer communication. I have worked for companies like Alorica, Continium, Conduent, AAA Transporters... Also I have been working in campaigns such as Sprint Tech Support, Verizon C S, Gale Health Care. I have also worked as a manager at Villa On The Beach Hotel & Restaurant, handling clients and employees, making sure things are running smooth. I have also been hired by Travel 2 Invest as a manager for their cigar company Ella Louise. Supervising cigars productions, taking and handling international orders. Sending invoices and collecting payment and also social media manager. My main concern is to always give the best of me and making sure my job is being done properly and effectively. Making sure my employers are very satisfied with my performances. I am also willing to learn more and aquire new skills and challenge thyself with new experience and grow in a safe work environment.English
Customer SupportEcommerce Order FulfillmentCall Center ManagementShopifyCustomer SatisfactionOrder TrackingCustomer ServiceBPO Call CenterPhone SupportEmail SupportZendeskSpanishFrench - $10 hourly
- 0.0/5
- (0 jobs)
Tengo experiencia en atención al cliente, buena ortografía y escritura, manejo de redes sociales. La comunicación es mu importante para mi, siempre me gusta aprender cosas nuevas y leer.English
- $10 hourly
- 4.3/5
- (13 jobs)
I have been a translator ENG/SPA since 2018. My experiences include legal, fashion, parenting, business, crypto, Apps, software, websites and more. These are the skills you are going to experience by HIRING ME. - Translation - Localization - Transcreation I love working in a challenging environment and thrive on providing 100% accurate work. I assure you will always be satisfied with my work.English
Translation & Localization SoftwareContract TranslationLegal TranslationSpanishWebsite TranslationFinancial TranslationProofreadingBusiness Translation - $30 hourly
- 0.0/5
- (2 jobs)
Qualified Medical interpreter, OPI/VRI, Translator, Sales manager, and Language tutor with strong experience in the Medical, Teaching, and selling actively working in these industries for approximately 4 years. Language pair English to Haitian Creole, and French. I'm skilled in using Cat tools like Trados, MemoQ, Memsource; Smart cat, etc.... If you or your company need someone with those strong assets. I'm available to work with you.English
Teaching FrenchScience & MedicineTeaching EnglishLanguage InterpretationSalesLive InterpretationTranslationFrench - $15 hourly
- 5.0/5
- (1 job)
I'm a creative and versatile customer Service professional with more than 8 years’ hands-on experience in dealing with customers via phone, email and chat, both to their satisfaction and that of the company’s. I am able to research and resolve problems before they become crises, as well as troubleshooting product delivery and quality issues.English
Data EntryHaitian CreoleTechnical SupportSalesMarketingCustomer ServiceVirtual AssistanceIntercomSpanishFrenchPhone SupportOnline Chat SupportEmail SupportZendesk - $10 hourly
- 5.0/5
- (1 job)
My name is Oliver Mejia, and I'm thrilled to join the Upwork community as a multi-skilled professional. I am passionate about the digital world and have experience in three key areas: Community Manager, Graphic Designer, and Virtual Assistant. Allow me to tell you a little more about myself and how I can help your business grow. 1. Social media management: Administer and maintain social media profiles, publish relevant and engaging content, and encourage community interaction. 2. Social media marketing strategy: Develop and execute strategies to increase reach and audience engagement on social media platforms. 3. Graphic design and visual content creation: Create images, infographics, videos, and other visual materials for use in social media posts and marketing campaigns. 4. Monitoring and online reputation management: Monitor and respond to comments and mentions of the brand online, maintaining a positive image and managing any issues or complaints. 5. Community interaction and engagement: Foster engagement from followers through contests, Q&A sessions, surveys, and exclusive content. 6. Data analysis and metrics: Use analytics tools to evaluate the performance of social media campaigns and design strategies based on the results. 7. Logo and promotional material design: Create logos, banners, brochures, and other marketing materials to promote the brand and increase brand recognition. 8. Social media advertising campaign management: Plan and execute paid advertising campaigns on social media platforms to increase visibility and achieve business objectives. 9. Content creation and management: Develop and publish relevant and engaging content on blogs, websites, and other digital platforms to attract and retain the audience. 10. Collaboration with internal teams: Work closely with marketing, design, and sales teams to ensure brand consistency across all communication and marketing activities. These are just some of the many tasks you can perform as a Community Manager and Designer. The combination of these two skills will allow you to offer a comprehensive and effective approach to online community management and the creation of visually appealing content to promote the brand and achieve business goals.English
SoftwareA/BingoDigital ArtDigital Ad Campaign - $10 hourly
- 0.0/5
- (1 job)
Over 7 years of experience working using the English and Spanish language. Enthusiastic, able to relate well to people. Ability to resolve problems and conflicts professionally. Good at learning new things. I am looking to contribute my skills to a company that helps me grow professionally. Fun and hardworking person.English
English TutoringSpanish TutoringEnglish to Spanish TranslationGrammarProofreadingTranslationContent CreationCustomer ServiceSpanishCanva - $5 hourly
- 5.0/5
- (2 jobs)
Are you looking for an organized administrative virtual assistant, a creative UGC content creator, or someone who knows how to manage a successful dropshipping store? You’re in the right place! 🎉 Hi, I’m Jennifer, a dedicated customer service representative and administrative virtual assistant with over 2 years of experience. I'm also a passionate content creator and now fully immersed in the world of e-commerce, dropshipping, and Shopify. I’m eager to help you manage your business from the ground up and support you in various areas—both creative and operational. 📇 Administrative & Customer Service Support •Efficient email management, scheduling appointments, and travel planning •Organizing calendars (Google Calendar / Calendly) •Slack / Google Workspace / Zoom / Google Meet •Transcriptions and translations (English–Spanish) •Customer service management (email, calls, chat) •Data entry (Excel, Google Sheets) •Cold calling / sales closer •Visual content and presentations using Canva 🛒 E-Commerce & Dropshipping •Shopify store management and product listing •Order processing and customer support for dropshipping stores •Product research and market analysis •Writing persuasive product descriptions •Creating product pages and landing pages •Basic store design and branding using Shopify tools and apps 📈 Marketing & Content Creation •User-generated content (UGC) creation •Social media content and strategy •Unboxing and product showcase videos •Short-form video content for ads and promotion I’d love to discuss your project or business goals, offer my support, and work together toward amazing results. ✅English
TranslationOnline Chat SupportCommunication SkillsSpanishCustomer ServiceComputer Skills - $10 hourly
- 0.0/5
- (0 jobs)
Me dirijo a usted para expresar mi interés en el puesto de freelancer en el área de call center escrito y transcripciones. Con una sólida experiencia en atención al cliente, habilidades excepcionales de comunicación y una dedicación constante a la calidad y precisión, estoy seguro de que soy el candidato ideal para contribuir al éxito de su equipo. Mi trayectoria profesional en el área de call center y transcripciones abarca varios años, durante los cuales he perfeccionado mis habilidades en la gestión de consultas y problemas de clientes de manera eficiente y cortés. Mi enfoque meticuloso y orientado a los detalles asegura que todas las interacciones sean registradas con exactitud y que las transcripciones reflejen fielmente el contenido original. Entre las razones por las que debería considerarme para este puesto están las siguientes: Experiencia Sólida: . Habilidades de Comunicación Adaptabilidad y Flexibilidad: Compromiso con la Calidad: Si deseas contactarme escríbeme a mi correo electrónico.English
Customer ServiceVirtual AssistanceCall Center ManagementSpanishGeneral TranscriptionTranslation - $9 hourly
- 0.0/5
- (0 jobs)
A 29-year-old man with a law degree and a specialization in immigration law, I tend to be analytically minded, independent and with a progressive view of the world. Intellectual, curious and with a tendency to think outside the box. As a lawyer, I am likely to have a strong sense of justice and seek innovative solutions to legal problems. My focus on immigration law suggests that I am interested in helping people in complex situations, and I may have a global vision and empathy for the challenges of those seeking new opportunities in other countries. The fact that I am looking for remote work to earn extra money indicates that I am pragmatic and adaptable. That I value work flexibility and the ability to diversify my income without being tied to a traditional structure. I can also be someone who seeks to optimize their time and resources, balancing their career with other personal or professional goals. In short, an intelligent person, with initiative and vision for the future, who seeks to grow in their field while maintaining their independence and economic stability.English
Draft DocumentationTranslationFrenchSpanishTime ManagementCustomer ServiceImmigration LawImmigrationImmigration Document TranslationLegal - $25 hourly
- 0.0/5
- (0 jobs)
Bilingual Psychologist & Translator (Spanish-English) | Accurate & Reliable Professional translator with a background in psychology, ensuring precise and contextually accurate translations. My expertise in both languages allows me to deliver high-quality, nuanced translations, especially in psychology, business, and general content. I offer services such as document proofreading, corrections, providing feedback on both content and format, transcription, and translation. I take pride in my ability to provide valuable feedback on aesthetics and structure, ensuring the final product is polished and effective. If you need reviews or critiques of your work, I can assist with that as well. I am committed to providing reliable and culturally adapted work to meet clients’ needs effectively.English
Writing CritiqueHuman ResourcesJob Description WritingCustomer Feedback DocumentationReviewVideo TranscriptionTranslationSpanishGoogle DocsCanva - $6 hourly
- 0.0/5
- (0 jobs)
Bilingual (English–Spanish) customer service professional with proven experience in both front-line support and back office operations, developed while working on the Ultra Mobile campaign at VoiceTeam. Skilled in resolving customer inquiries with empathy and efficiency, as well as managing administrative tasks and internal processes with attention to detail. Committed to delivering high-quality service, maintaining data accuracy, and supporting overall team performance in fast-paced environments.English
Customer SupportSpanishCommunity ManagementPhone SupportSchedulingAppointment SchedulingTranslationTelemarketingTelesalesSales CallTechnoPhone CommunicationTechnical SupportCustomer Service - $3 hourly
- 0.0/5
- (1 job)
I have multitasking skills, I am a fast learner and I am a critical worker. I have worked as in some projects of translation and rewriting texts. I have studied some aspects of technology and I am interested in digital marketing.English
Mathematics TutoringLanguage InterpretationSpanishCastilian Spanish Want to browse more freelancers?
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