Hire the best English Specialists in Spanish Town, JM
Check out English Specialists in Spanish Town, JM with the skills you need for your next job.
- $15 hourly
- 4.8/5
- (7 jobs)
Good day! My name is Mikhail Dempster and I am a results-driven professional with over 8 years of experience in providing exceptional customer service and resolving complex customer issues, I believe I have the skills and expertise to make a valuable contribution to your team. Throughout my career, I have demonstrated a strong commitment to providing superior customer service and exceeding customer expectations. My experience as a Team Manager, Mentor, and SME has equipped me with the skills to effectively manage teams, provide training and upskilling opportunities, and answer questions promptly. In my previous roles as a Customer Service Support and Technical Support professional, I have also developed the ability to handle a high volume of customer inquiries, prioritize urgent issues, and resolve them promptly. As a driven and dedicated individual, I am willing to work diligently to ensure that I exceed all expectations in this role. I am a quick learner, a problem solver, and a team player. My excellent communication skills, combined with my proficiency in website management and CRM platforms, will enable me to provide effective solutions to customers while collaborating effectively with internal teams. My experience includes: Technical Support: -Cryptohopper - Autotrading Cryptocurrency Bot -Market Hero Customer Service Representative: -Amazon (Inbound calls, Live chat) -Lyft (Email Support via Zendesk) -HGS Jamaica (Cigna Insurance - Inbound calls) -TouchNote(Email Support via Zendesk and Chat Support -Market hero ( Live chat via Intercom) -Cryptohopper(Live chat and email support via Freshdesk and Freshchat) My other skills include: -Website Management/ CRM -4 years of Data-Entry -Transcription Versed in email marketing Market hero Jira Zendesk Intercom Shopify I am excited about the opportunity to join your team and make a valuable contribution to your organization. Thank you for considering me. I look forward to discussing my qualifications further. Thank you for your time and do enjoy the rest of your day
English
Technical SupportCustomer ServiceMicrosoft WordInterpersonal SkillsProofreadingMicrosoft ExcelAnswered TicketGeneral TranscriptionCustomer SupportTicketing SystemIntercomZendesk - $8 hourly
- 5.0/5
- (3 jobs)
As a customer service representative in the offshore/outsourcing industry, I play a key role in the growth of the organization and handle day to day interactions as a front-line consultant by recommending long-term solutions to customers in a timely fashion. I am able to provide first call resolution to reduce repeat contacts while delivering high quality customer service which results in a reduction of escalations.
English
CommunicationsCustomer CareCustomer Service - $10 hourly
- 5.0/5
- (2 jobs)
Hello! My name is Nicole Gooden and I am ready and fully equipped to meet your needs in any job area based on the following skills that I possess: - Research and Sourcing Chat Support Client Experience Billing Clerk Phone Support - Graveyard Shifts Email Support Proof-reading Data Entry Over the last 7 years, I have: 1. Worked in the Medical Aesthetics field; 2. Worked in the Mental Health field; 3. Worked as a Virtual Receptionist; 4. Worked as a Virtual Aesthetic Coordinator; 5. Been a personal assistant; 6. Been an administrative assistant 7. Been a customer service agent, and 8. Worked in Human Resources. I am familiar with: 1. HIPAA 2. Mental Health Field 3. Medical Cosmetic field 4. CRM - Slack 5. Hubstaff 6. BlueCross Blue Shield I will be available to attend a virtual interview via phone or video at any time convenient to you. Thank you in advance for your consideration and I look forward to hearing from you.
English
Online Chat SupportWritingCopywritingGhostwritingContent WritingCustomer ServiceProofreadingTypingData Entry - $15 hourly
- 5.0/5
- (4 jobs)
I am a recent graduate with a BA in Integrated Marketing Communication and a minor in Literature in English. I have knowledge of and skills in: - Digital Marketing - Copy writing and editing - Subtitling I aim to both assist a company with my skill set, but also build my portfolio while creating healthy work relationships built on strong communication and dedication to the task at hand.
English
Google WorkspaceSubtitlesSEO WritingEnglish TutoringFormattingTypingContent WritingProofreading - $14 hourly
- 5.0/5
- (6 jobs)
My objective is to find work I can do from home. My strongest skills are Virtual Assistant, Customer Support,Data entry and web research.. I am also Tech Savy I am proficient in the use of the following CRMs: Salesforce; HubSpot;Talk.to; Pipedrive; VTiger; Zoho; Tawk.to Ring Central, Slack and Perfect Mind. I've taken college classes on Excel and the Microsoft Office Suite. I'm a very hard and fast worker. I'm reliable, detail oriented, and self-motivated. I take every job seriously and give each job 110%. I also have experience in the following areas: * Lead Generation, Web Research, Prospect Development, Email Research, Email List Building, Blogs Research, data gathering (Name of Organization,Website,Contact Name,Phone Number,Email Address,Link to Contact us Form,Twitter Address,Facebook and LinkedIn), Data Entry Input (Microsoft Office Excel Google Docs Spreadsheet,Microsoft Office Word). Regarding my work experience, I am high skill and multitasking to deal with challenging tasks.I have 5+ years experience as a Virtual Assistant/Customer Service and Technical Support through phone, email, and also provided Data Entry
English
Email SupportOnline Chat SupportCustomer SupportGeneral TranscriptionData AnalysisCustomer ServiceLead GenerationTypingData Entry - $15 hourly
- 2.7/5
- (2 jobs)
Hello, Thank you for checking out my profile, here is a quick overview of my skills and strengths. I am well organized, efficient, and self motivated. The key to my success has been to learn quickly apply knowledge and keep growing. I worked in the Contact Center industry for over 10 years as a Quality Analysts, Manager and Recruitment Coordinator for companies such as Walmart, Amazon, Microsoft and InDrive. I joined Upwork with focus on Customer Service Management and Operations Development while also expanding my expertise to Virtual Assistance as I have always been interested in helping others optimize and manage their day to day deliverables. During my tenure of Management, I've designed SOP's for companies RE Management, leadership Successor-ship and coaching modules for future leaders and helped level up new recruits into budding Managers. My goal is to help build macros, SOPs and internal processes, thus addressing operational inefficiencies and inconsistency, and improving customer experience, CSAT scores, overall Quality. My genuine interest in building world class support teams and maintaining a high level of standards has led me to become successful in my role as a Manager mainly is customer experience and satisfaction. My goal has always been to exceed the expectations of both my employer as well as my customers experience. I am open mainly to Management opportunities, along with being a Virtual Assistant, I am open to working in other areas such as appointment setting, and calling as well. I look forward in working with you.
English
Quality AssuranceRecruitingData AnalysisData EntryVirtual AssistanceCustomer ServiceLeadership SkillsProblem ResolutionCommunicationsTyping - $10 hourly
- 5.0/5
- (3 jobs)
I am a proficient, self-motivated Virtual assistant with excellent skills. I have been working in the Call center industry for over five years and have learned a lot of skills that are ideal for pursuing a career as a Virtual Assistant I am passionate about working as a Virtual Assistant and always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work. Besides, I have strong communication and convincing skills to deal with any customer. Furthermore, I am an expert on- 1. Speaking with customers over the phone 2. Creating a Presentation 3. Providing Customer Service 4. Handling rude customers easily 5. Organization Skill 6. Problem-Solving Orientation 7. writing accurate reports
English
Cold CallPersonal AdministrationMicrosoft ExcelAdministrative SupportCustomer ServiceData EntryVirtual AssistanceComputerCold CallingAudio TranscriptionCanvaPhone CommunicationComputer Skills - $40 hourly
- 1.5/5
- (2 jobs)
My name is Lisandra Hacker. I am 24 years of age. I am a fun, intellectual and intelligent young lady with an inspiring social abilities. I am also currently seeking a position that best suits my charter, abilities and also my scholastic qualifications. My proof of qualification is currently ongoing, Currently I attend a University in the West Indies, and would like to expand and promote my skills and qualifications. I am seeking an acceptance for this specific task given, delivery is promised to its highest extent. My goal toward each client's request is to do my very best, I have much to offer with my intellectual abilities and intelligence.I previously worked at a call center in my country on the Amazon account, it was quite an experience I should add. That experience helped me to grow from wondering what it was like being on the other end of the call to knowing what it was like.
English
FacebookYouTube MarketingTwitter/X MarketingOnline WritingPresentations - $7 hourly
- 0.0/5
- (0 jobs)
Researcher extraordinaire with a trained eye for proof reading English works for literature or academic purposes. No work will be to insignificant and none will be turned down. All works will be completed as required with guaranteed satisfaction.
English
NonfictionMeeting NotesAcademic K-12Caribbean English DialectAcademic EditingEditing & ProofreadingMicrosoft Word - $15 hourly
- 4.1/5
- (19 jobs)
Hello! I'm a certified customer service representative and skilled virtual assistant with over 10 years of experience handling queries, processing payments, updating consumer information, emailing, scheduling, preparing documents, etc. Key Strengths: Strong communication skills Ability to multitask Proficient in the Microsft and Google suite Used and knowledge of communication tools, including Slack, Discord, etc Used different CRM platforms Quick learner Achievement: Served and serving as Secretary for school organizations and communities I served as team leader for a lead generation company I worked as an operations manager in developing and implementing a business plan for a remote call center Education and Certifications: Diploma in Entrepreneurship Certificate in Business Administration, General Office, and Customer Service. Active participation in ongoing professional development. Value Proposition: Reliable and effective support personnel. A blend of experience, skills , knowledge, and commitment
English
Travel & HospitalityEvent PlanningBusiness PlanCredit RepairCustomer RetentionTelemarketingCustomer SupportCustomer ServiceTechnical SupportPhone SupportOnline Chat Support Want to browse more freelancers?
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