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Hire the best English Specialists in Angeles City, PH

Check out English Specialists in Angeles City, PH with the skills you need for your next job.
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Clients rate English specialists
Rating is 4.7 out of 5.
4.7/5
based on 15,259 client reviews
  • $8 hourly

    • 5.0/5
    • (5 jobs)
    As a Customer Service Representative with over 10 years of experience, I excel in delivering exceptional support that prioritizes customer needs. My expertise includes: • Team Management • Data Entry and Administration • Email, Calendar & Travel Management • Customer Service ( Live Chats and Emails) • Social Media Management • Online Research Also, I am proficient in customer service platforms such as the following: • Shopify • Gorgias • Freshdesk • Zendesk • Zoho CRM • Outlook • Reamaze and many more. I am dedicated to providing comprehensive services and precise solutions that align with customer requests. I aim to advocate for customers, foster loyalty, and enhance satisfaction by delivering swift and effective resolutions.
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    Inbound Inquiry
    Communication Etiquette
    Email Support
    Online Chat Support
    Social Media Management
    Customer Satisfaction
    Administrative Support
    Administrate
    Customer Support
    Answered Ticket
    Social Media Website
    Customer Support Plugin
    Customer Service
  • $30 hourly

    • 4.8/5
    • (114 jobs)
    Voiceover artist for 12 years and counting I also am a specialist video and audio editor. I can provide all the services of video and audio production to produce engaging high resolution and high fidelity recordings.
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    Video Commercial
    Video Intro & Outro
    American English Accent
    Adobe Premiere Pro
    Adobe Photoshop
    Adobe After Effects
    Photo Editing
    General Transcription
    Adobe Lightroom
    Subtitles
    Video Editing
  • $5 hourly

    • 4.6/5
    • (2 jobs)
    Experienced Customer Service Representative (Phone, Email, and Chat), Expert in Account Management and Retention Agent with High Retention Rate, Outbound and Inbound Sales. Technical & Billing Support. SMM & Virtual Assistant.
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    Customer Support
    Customer Satisfaction
    Customer Retention Strategy
    Customer Service
    Technical Support
    Server
    Customer Retention
    Email
    Order Tracking
    Email Support
    Online Chat Support
    Phone Support
  • $8 hourly

    • 4.1/5
    • (3 jobs)
    I am an experienced Information Technology Analyst, Web Developer and Customer Service Representative. I learned about the job with a friend who is working with your company I am very much interested to apply as a Customer Service Representative for your company. I have worked with many clients around the globe. I may be new here because It is my first time to join Upwork but I've been dealing with these type of work for 3years. I feel my qualifications, talents and skills fit the job position well. I am quick and precise with my work. I have high attention to details and have a good knowledge in computer processing in any program that the job might need me to use. I am driven, a goal-oriented person. I am a flexible team player and can adapt to any situation that may occur. I am anytime available to start with the job you are offering. I can give you all the time you need in this kind of job. I have my CV together with this cover letter for my additional skills, previous work experience. Thank you for your time and consideration. More power to your Company.
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    Google Docs
    Visual Website Optimizer
    Microsoft Excel
    Database
    Online Research
    Microsoft Word
    Web Design
    Shopify
    Data Entry
    Google Sheets
    Dropshipping
    WordPress
  • $35 hourly

    • 4.9/5
    • (14 jobs)
    I am Patrick Joseph C Chua, and my extensive professional background encompasses Operations Management, Marketing, Sales, Customer Service, Training, and Development. As a licensed NLP Master Practitioner and Life Coach, I specialize in crafting tailored strategies to enhance operational efficiency, elevate marketing initiatives, and boost sales results for companies. My coaching expertise encompasses areas such as up-selling, objection handling, maintaining the right amount of assertiveness, and ensuring excellent customer service simultaneously. I have acquired valuable experience working with eBay's Trust and Safety Department and British Telecom, collaborating with BPOs in the Philippines. With a well-rounded skill set and hands-on experience, I am confident in undertaking various customer service and managerial tasks. Presently, I hold the position of Customer Success and Logistics Specialist at Anova Culinary.com, steadily progressing through the ranks through my dedication and performance. My professional demeanor, coupled with a strong drive for success, positions me as a valuable asset for any team or project. I eagerly anticipate the opportunity to contribute as a customer service specialist and serve as your go-to resource for additional projects. I look forward to the prospect of working together.
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    Marketing Strategy
    Customer Service
    Operations Management Software
    Branding & Marketing
    Sales
    Business with 100-999 Employees
  • $8 hourly

    • 5.0/5
    • (6 jobs)
    Managing properties for them to save sales, listing properties, optimizing related tools to have their work more effective and efficient. Sending schedule of cleaners for changeover dates, sending check-in, and check-out instructions, check-in check, 1st-night messages to ensure guest experience. Offering some orphan nights which helps decides guest to meet a 100% occupancy for idle dates. Writing down, reviewing and approving invoices for Partners for accuracy. Leaving and requesting public reviews for guests, answering public responses to attract potential renters of the latest, and updated amenities of a specific listing. AIRBNB/HOMEAWAY/BOOKING.COM is the platform we use for communicating and doing reservations Have used Channel Managers like HOSTAWAY/LIVEREZ/GUESTY Very familiar with the hotel operations too, starting with welcoming the guest on arrival. Personally assisting them with their needs upon check-in. Offering some services that might help their trip during their stay. Calling to ensure everything is going well with their stay. Assist with the billing statement to ensure the accuracy of every service incurred. Bid a farewell and ask them to come back!
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    Hospitality
    Phone Communication
    Customer Service
    Email Support
    Scheduling
    Email Communication
    Customer Experience
    Communications
    Data Entry
    Administrate
    Administrative Support
    Customer Support
  • $30 hourly

    • 5.0/5
    • (4 jobs)
    I have been managing an eCommerce platform such as Woocommerce, Neto, Magento, Shopify, and other Marketplace such as Etsy (I even own an Etsy Shop) A Customer Service for 10 years dealing with people all around the world. Focused on consumer retail and services (Collections, Customer Service, Technical Support) An SEO/Digital Marketer for 2 years focusing on Email, Content, and Search Marketing Campaigns using appropriate tools based on the need of the said project. With 5 years as well of experience in web research, I pride myself on delivering quality work and I am committed to meeting — or even exceeding — my client’s expectations. I am a detail-oriented person, organized, responsive, and a good communicator. Some of the tools/skills I am proficient in are the following; All Social Media Platforms (Facebook, Instagram, Twitter) Google Ads (display, measurement, and Ads search) Google AdWords SEO/SMM/SEM Clickfunnels Wix Squarespace WooCommerce Video editing Webinar management WordPress DIVI Google Applications (Google Analytics, GDrive, Google Search Console) SEMRush Ahrefs E-commerce (Shopify, Neto, Magento, Elementor, WordPress plugins) Certified in Google Analytics, Google Adwords, and Google Search. Solid computer skills with MS office knowledge. If there are things needed other than this, I am very flexible and adaptable and can learn things quickly. Be one of my satisfied clients, here or Outside Upwork! "People forget how fast you did a job — but they remember how well you did it." –Howard Newton ✅ 100% Client Satisfaction Guaranteed! ✅ 100% Client Dedication! I am a Shopify expert with over 2 years of experience in e-commerce, design, and development. I take pride in my work and believe strongly in character, integrity, and clear communication. I can help you with web design, custom solution development, app development, conversion, and speed optimization. I can only guarantee to deliver high-quality work to business websites in all sizes and become your trusted and daependable Virtual Assistant. I will serve as your partner in your eCommerce business growth and be more productive in various areas, including but not limited to These are some areas in which I could be of value to you: ►Complete store set up including on-site SEO, images, pages, product collections, etc. ►Custom Shopify Theme Design and Layouts ►Sourcing Hot Selling and Winning Product ►Product Listing (images and description) ►Post design support of your Shopify site, functions and apps ►Custom Shopify Theme Design and Layouts ►Search Engine Optimization (SEO)/Page Load Speed Optimization ►Website Launch Campaign and Social Media Marketing ►Store Management and maintenance of fully operational e-commerce store ►Urgent Issues and Critical Bug Fixation ►Website Performance and Security Enhancement ►Social Media Presence Handling ►High quality, visually appealing storefront and product images Customers First: I understand how hard it can be to establish and sustain an eCommerce business and all my efforts are aimed at making this journey profitable for my clients. If you're ready to hire a professional Shopify web developer and virtual assistant, please feel free to reach me out and get started on your project now. Other Virtual Services Offered: ►Administrative • Web Research • Web Scraping • Lead Generation • Proofreading • Transcription • Email Marketing ►Graphics Design • Photo Manipulation • Designing of Logo, Banner, and Poster • Video Editing ►Social Media Management: • Facebook and Instagram Advertisement • Social Media Marketing Campaign and Promotion • Ad Creatives Conceptualization
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    Shopify Apps
    Shopify Templates
    Shopify Theme
    Administrative Support
    On-Page SEO
    SEO Keyword Research
    SEO Audit
    Technical SEO
    Web Development
    Search Engine Optimization
    JavaScript
    WordPress
    HTML
    CSS
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    Greetings! My name is Shaina Ashley Pineda. I am an office worker skilled and experienced in paperwork and correspondence. I have previously worked as a store manager and am currently working as a legal secretary, both of which are focused on these fields, and I have confidence in my skills to handle projects within these areas. Writing, in general, is a hobby I have never stopped doing since childhood. It has greatly helped my literacy flourish and opened many doors. I aspire to use this skill in my career to produce quality content while further improving and learning all that I can to be of service. Please do not hesitate to contact me directly to learn more about the services I can provide.
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    Content Editing
    Audio Editing
    Writing
    Audacity
    Proofreading
    Beta Reading
    General Transcription
    Data Entry
    Voice-Over
    Copywriting
    Content Writing
    Korean
  • $8 hourly

    • 5.0/5
    • (7 jobs)
    I'm a highly competent Customer Service Representative, Debt Collector, and Virtual Assistant that will bring a dedicated, reliable, and driven attitude to any of these roles. I've been in the BPO Industry for 10 years handling dynamic and fast-paced accounts and I started working remotely in 2020. I excel at handling customer inquiries and assisting you with various tasks including customer support, debt collection, data entry, document processing, research, document formatting, scheduling, etc. I adapt quickly to new programs. My goal is to bring first-rate customer service to our clients and support your business goals.
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    Phone Support
    Email Support
    Order Tracking
    Zendesk
    Customer Support
    Product Knowledge
    Customer Satisfaction
    Administrative Support
    Shopify
    Technical Support
    Customer Service
    Debt Collection
    Account Management
    Data Entry
  • $13 hourly

    • 5.0/5
    • (2 jobs)
    I have an excellent presentation, verbal, and written communication skills combined with strong people management skills and effective planning skills and time management. I have a working knowledge of the fraud and disputes within the banking and finance industry, and substantial shared services technical knowledge and skills. I have been in the Customer Service industry for more than 8 years, and as a my current role as a Unit Manager, I have a comprehensive knowledge of performance metrics utilization.
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    Technical Support
    Hardware Troubleshooting
    Quality Assurance
    Customer Support
    Product Knowledge
    Email Communication
    Management Skills
    Email Support
    Online Chat Support
  • $10 hourly

    • 5.0/5
    • (9 jobs)
    I last worked as a Senior Team Leader for a Tech Support team but with vast experience obtained over the years in customer support and got used to administrative tasks as a manager. In this platform, I'm more than willing to work as a support agent again. * I managed a group of Team Leaders in Technical Support for a consumer VPN product * As a support agent, I am highly dependable. I'm always productive and perform at a high level * I've supported Dell computers in the past and did hands-on IT support for the IT infrastructure of a resort * Aside from tech support, I have experience in HTML, Javascript, CSS, PHP * I'm diligent, resourceful in finding solutions/answers, and a fast learner *I work well with a team and can communicate and collaborate well
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    Computer Skills
    Customer Satisfaction
    Critical Thinking Skills
    Customer Support
    Customer Service
    Problem Solving
    Leadership Skills
    Google Workspace
    Technical Support
    Zendesk
    Online Chat Support
    Email Support
    Troubleshooting
  • $10 hourly

    • 4.8/5
    • (4 jobs)
    ⭐⭐⭐⭐⭐"John completed all tasks accurately and in a timely manner. Communicating and coordinating with John was very easy and helped complete tasks on time." - Client's feedback Hi there! I am a quantity surveyor/estimator, data entry analyst and researcher who has extensive experience in handling number based(CSV,XLSX) projects including web research and google maps (MyMaps creation and editing). I am proficient and have following abilities: - Quantity take off using Bluebeam Revu and Planswift - Quantity take off / Unit Price analysis using Microsoft Excel and Estimating Databases - Input, Visualizations and Cleaning/Sorting of tables and data using tables/pivot tables/filter and sorting features in Microsoft Excel and Google Sheets (CSV, XLSX format) - Creating and editing of shapefiles within Google Maps and My Maps websites - Creating reports and results using Microsoft Word, Power point - Creating correspondences using emails(Google Suite) Send me a message so I can help with your project requirements. Best regards, John
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    PlanSwift
    Bluebeam Revu
    Real Estate
    Market Research
    Autodesk AutoCAD
    Engineering & Architecture
    Google Maps
    Data Analysis
    Google Sheets
    Civil Engineering
    Bookkeeping
    Microsoft Word
    Data Entry
    Microsoft Excel
  • $25 hourly

    • 5.0/5
    • (2 jobs)
    I have been in the business outsourcing industry for 18 years and most of which has been engaged in technology. Manage programs and different campaigns for about five years and spent 13 years in the training and quality field. Been able to help companies to save operating expenses thru well-thought projects and process re-engineering. My objective is to create networks and share my expertise. Driven and a self-starter, I also am a detail-oriented person, as to how my peers describe me.
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    Administrative Support
    Customer Support
    Email Communication
    Customer Service
    Email Support
  • $20 hourly

    • 5.0/5
    • (15 jobs)
    I am enthusiastic about my task and work hard to complete it cleanly and adequately. I am ready to learn and experience fresh skills, and I am eager to be trained and given the necessary tools. With all of my professional experience and capabilities, I was able to hone my interpersonal and communication (verbal and written) abilities. I'm efficient, dependable, knowledgeable, and great at multitasking, which is my strong suit. I can help you with: *Customer service support *Technical support *Chat support *Cold calling *Social media (image creation and scheduling posts) *Basic knowledge of Quickbooks and Wave *Canva -image editing *Data entry *Email management *Administrative assistance *Patient Success Coordinator (clinical trials) I am always happy to help. I am confident that I will provide value to your firm.
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    Administrative Support
    Communication Etiquette
    Customer Support
    QuickBooks Online
    Scheduling
    Customer Service
    Phone Support
    Technical Support
    Social Media Marketing
    Phone Communication
    Email Support
    Data Entry
    Customer Satisfaction
    Email Communication
  • $7 hourly

    • 4.9/5
    • (3 jobs)
    𝙉𝙚𝙚𝙙 𝙝𝙚𝙡𝙥 𝙧𝙚𝙨𝙤𝙡𝙫𝙞𝙣𝙜 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙞𝙣𝙦𝙪𝙞𝙧𝙞𝙚𝙨 𝙖𝙣𝙙 𝙘𝙤𝙣𝙘𝙚𝙧𝙣𝙨 𝙥𝙧𝙤𝙢𝙥𝙩𝙡𝙮 𝙖𝙣𝙙 𝙚𝙛𝙛𝙚𝙘𝙩𝙞𝙫𝙚𝙡𝙮? - 𝙃𝙄𝙍𝙀 𝙈𝙀😉 🔥5+ years in Customer Service with a proven track record of resolving complex issues. 🔥Expert in providing top-notch support, ensuring customer satisfaction. 🔥Ready to elevate your customer service experience and enhance brand loyalty. Below are the areas where I am an expert 😉 🌟𝘼𝙣𝙨𝙬𝙚𝙧𝙞𝙣𝙜 𝙄𝙣𝙦𝙪𝙞𝙧𝙞𝙚𝙨: ⚡Respond promptly to customer inquiries via phone, email, or chat. ⚡Provide accurate and relevant information to address customer questions. 🌟𝙊𝙧𝙙𝙚𝙧 𝙋𝙧𝙤𝙘𝙚𝙨𝙨𝙞𝙣𝙜: ⚡Assist customers in placing orders and processing transactions. ⚡Ensure accuracy in order details and payment information. 🌟𝙄𝙨𝙨𝙪𝙚 𝙍𝙚𝙨𝙤𝙡𝙪𝙩𝙞𝙤𝙣: ⚡Investigate and resolve customer complaints or issues. ⚡Collaborate with relevant teams to find solutions. 🌟𝙏𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙎𝙪𝙥𝙥𝙤𝙧𝙩: ⚡Provide technical assistance for product-related issues. ⚡Troubleshoot problems and guide customers through solutions. 🌟𝙁𝙚𝙚𝙙𝙗𝙖𝙘𝙠 𝘾𝙤𝙡𝙡𝙚𝙘𝙩𝙞𝙤𝙣: ⚡Gather customer feedback on products or services. ⚡Use feedback to identify areas for improvement. 🌟𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩𝙖𝙩𝙞𝙤𝙣: ⚡Maintain detailed and accurate customer interaction records. ⚡Document common issues and resolutions for reference. 🌟𝙐𝙥-𝙨𝙚𝙡𝙡𝙞𝙣𝙜 𝙖𝙣𝙙 𝘾𝙧𝙤𝙨𝙨-𝙨𝙚𝙡𝙡𝙞𝙣𝙜: ⚡Identify opportunities to suggest additional products or services. ⚡Enhance customer value through strategic recommendations. 🌟𝙁𝙤𝙡𝙡𝙤𝙬-𝙪𝙥: ⚡Conduct follow-up calls or emails to ensure customer satisfaction. ⚡Address any additional concerns or questions. 🌟𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙀𝙙𝙪𝙘𝙖𝙩𝙞𝙤𝙣: ⚡Educate customers on product features and benefits. ⚡Provide guidance on using products effectively. 🌟𝘾𝙤𝙢𝙥𝙡𝙞𝙖𝙣𝙘𝙚: ⚡Adhere to company policies and procedures. ⚡Ensure compliance with relevant regulations. 🌟𝙈𝙪𝙡𝙩𝙞𝙩𝙖𝙨𝙠𝙞𝙣𝙜: ⚡Handle multiple customer interactions simultaneously. ⚡Prioritize tasks based on urgency and importance. 🌟𝘾𝙤𝙣𝙩𝙞𝙣𝙪𝙤𝙪𝙨 𝙇𝙚𝙖𝙧𝙣𝙞𝙣𝙜: ⚡Stay informed about product updates and industry trends. ⚡Participate in ongoing training to enhance skills. 🌟𝙏𝙚𝙖𝙢 𝘾𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙞𝙤𝙣: ⚡Collaborate with colleagues and other departments. ⚡Share insights and contribute to a positive team environment. 💡𝖳𝗈𝗈𝗅𝗌 𝖨 𝖺𝗆 𝗉𝗋𝗈𝖿𝗂𝖼𝗂𝖾𝗇𝗍 𝗐𝗂𝗍𝗁: 🛠 𝙈𝙎 𝙋𝙤𝙬𝙚𝙧𝙋𝙤𝙞𝙣𝙩 𝙖𝙣𝙙 𝙀𝙭𝙘𝙚𝙡 🛠 𝙈𝙎 𝙊𝙪𝙩𝙡𝙤𝙤𝙠 𝙖𝙣𝙙 𝙏𝙚𝙖𝙢𝙨 🛠 𝙎𝙥𝙧𝙚𝙖𝙙𝙨𝙝𝙚𝙚𝙩 𝙖𝙣𝙙 𝙂𝙤𝙤𝙜𝙡𝙚 𝘿𝙤𝙘𝙨 🛠 𝙂𝙢𝙖𝙞𝙡 𝙖𝙣𝙙 𝙂𝙤𝙤𝙜𝙡𝙚 𝙒𝙤𝙧𝙠𝙨𝙥𝙖𝙘𝙚 🛠 𝙕𝙤𝙤𝙢 🛠 𝙒𝙝𝙖𝙩𝙨𝙖𝙥𝙥 🛠 𝙎𝙠𝙮𝙥𝙚 🛠 𝙁𝘽 𝙈𝙖𝙧𝙠𝙚𝙩𝙥𝙡𝙖𝙘𝙚 🛠 𝙋𝙤𝙙𝙞𝙤 🛠 𝘾𝙖𝙡𝙡 𝙏𝙤𝙤𝙡𝙨 🛠 𝙍𝙚𝙖𝙙𝙮𝙈𝙤𝙙𝙚 🛠 𝙑𝙞𝙘𝙞 𝘿𝙞𝙖𝙡 🛠 𝙉𝙚𝙭𝙩𝙞𝙫𝙖 🛠 𝘾𝙤𝙣𝙫𝙤𝙨𝙤 🛠 𝙋𝙝𝙤𝙣𝙚 𝘽𝙪𝙧𝙣𝙚𝙧 🛠 𝙇𝙚𝙨𝙨 𝘼𝙣𝙣𝙤𝙮𝙞𝙣𝙜 𝘾𝙍𝙈 Ready to elevate your projects? Let's collaborate and achieve success together!📩☺
    vsuc_fltilesrefresh_TrophyIcon English
    Team Building
    Cold Call
    Quality Assurance
    Quality Audit
    Management Skills
    Sales Call
    Customer Support
    Cold Calling
    Debt Collection
    Sales Operations
    Editing & Proofreading
  • $8 hourly

    • 0.0/5
    • (1 job)
    I've been in the BPO industry since 2013 and been with 3 big US-based companies such as Microsoft Store, Comcast & T-Mobile. I am a fast learner person and can easily adapt to changes. I learned how to be competitive in the first BPO experience I had because it was a sales department. I was listed as one of the top sales agents multiple times. With my stay with the 2 telco companies, I was able to be named as one of the most productive agents in just a couple of months. I even assisted newbies and regular/tenured agents that had below-average scorecards. I also got the Subject Matter Expert post for T-Mobile and received mobile phones for 3 consecutive months for my client audited calls.
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    Technical Support
    Microsoft Office
    Sales
    Customer Support
    Data Entry
    Customer Service
  • $5 hourly

    • 4.9/5
    • (2 jobs)
    • I can make a Logo for you and also offering other designing jobs. I have an experience in website User interface experience (Digital Product Support in Hibu) • You will find me time-efficient and proactive when it comes to meeting critical deadlines and working on rotating shifts. • I have an updated office at home to carry out all necessary office tasks and responsibilities. • I can handle many different projects at once and I'm always available for the next project. • I am a self-starter, I’m ready to begin work as your virtual assistant as soon as possible. • I will never let you down when it comes to professionalism. • Creative : I excel at understanding the essence of a story and translating it into visually engaging content that evokes emotions and leaves a lasting impression. • Attention to Detail: I am meticulous in my editing process, ensuring seamless transitions, precise audio synchronization, and consistent visual aesthetics. • Collaboration: I am a team player who thrives in collaborative environments. I understand the importance of effective communication and am open to feedback, always striving to produce the best possible outcome. • Adaptability: With a versatile skill set, I am adept at adjusting my editing style to suit different project requirements and client preferences. • Efficiency: I am accustomed to working in fast-paced environments and meeting tight deadlines without compromising the quality of the final product. Talk to you soon!
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    Customer Support
    Computer Skills
    Computer Science
    Video Strategy
    Online Chat Support
    Video Editing
    eBay Listing
    Email Support
    Adobe Photoshop
    Graphic Design
  • $23 hourly

    • 0.0/5
    • (0 jobs)
    To be associated with progressive organization that gives me scope to apply my educational and professional skills and provides me with advancement opportunity and knowledge empowerment. To bring out and harness the best of my potentials skills for the glory of God and for the benefit of my employer, the community and myself in preparation for the future advancement to the top management.
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    Administrative Support
    Email Communication
    Medical Records
    Task Coordination
    Light Bookkeeping
    Customer Experience
    Video Advertising
    Data Entry
    Invoicing
    Typing
    Google Ads
    Communication Skills
    Bing Ads
  • $9 hourly

    • 0.0/5
    • (2 jobs)
    Thank you for checking out my profile! I am a Customer Service Specialist, Sales Support and a reliable Virtual Assistant. I have 7 years of Customer Service experience and 2 years of service in the Promotional Products industry as a Sales Support and I WANT to help YOU! I use Google Suite, MS Office, and CRM tools like Zendesk, Syncore to manage interactions, data, inventory, and even multiple client webstores! So, let's collaborate and let my expertise in customer service and sales support propel your business to new heights!
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    Email Communication
    Graphic Design
    Data Entry
    Order Management
    Online Chat Support
    Email Support
  • $10 hourly

    • 3.3/5
    • (7 jobs)
    With an extensive 14-year tenure in the Business Process Outsourcing (BPO) industry, I have developed a diverse and comprehensive skill set. My core expertise lies in Customer Service, where I specialize in inbound, outbound, email, and chat campaigns. This experience spans multiple domains, including sales, credit management, account setup, hotel booking, debt management, and mortgage handling. As a Team Manager, I've had the privilege to lead, nurture, and manage teams of 15-20 agents. My responsibilities encompassed overseeing daily operations, fostering professional development, and ensuring consistent service quality. Additionally, my role as a Quality Analyst sharpened my eye for detail, enabling me to identify and mitigate service delivery gaps. My experience handling escalations and training further equipped me to handle high-stakes situations, maintain customer satisfaction, and bolster team capabilities. I take great pride in my ability to introduce and offer new products and services to customers effectively. This proficiency is backed by my unwavering commitment to integrity, quality, and professional excellence. I am keen on acquiring new skills and contributing meaningfully to a renowned service-oriented organization. My experience with Microsoft Office and Google Office suites allows me to operate effectively in today's digital workplace. I am flexible, dedicated, and always ready to get the job done. I am also a firm believer in continuous learning, always seeking opportunities to enhance both my personal skill set and the overall growth of the company. I highly value open communication, encouraging feedback and innovative ideas that can drive future success. In addition to my primary role, I specialize in Account Management, Technical Support for inbound, outbound, email and chat campaigns; Hotel Booking; Market Research; Collections; and Data Entry. I am a certified Six Sigma professional and have completed extensive training programs in Lean Six Sigma: DMAIC, Lean and Quality Fundamentals, Leadership Academy, Communication Foundation, Lead Time Management, Talent Management Basics, New Coach Training, Lead Leadership Fundamentals Workshop, and Interview Skill Training. My familiarity with multiple tools and apps aids my seamless integration into various work environments. I am proficient in Salesforce, Trello, Canva, Adobe, and a range of instant messaging tools including Slack, Skype, GChat, Viber, Whatsapp, WeChat, and MSTeams. I am also adept at using video conferencing tools like Zoom, Gmeet, MSTeams, Skype, and Viber, as well as phone systems like Avaya and Eyebeam. With my experience, I bring a blend of technical prowess and soft skills, underpinned by a passion for exceptional service. I look forward to delivering outstanding results for your organization and becoming a key contributor to your team's success.
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    Call Center Management
    Six Sigma
    Data Entry
    Typing
    Debt Collection
    Travel Planning
    Photography
    Customer Service
    Email Communication
    BPO Call Center
    Technical Support
    Online Chat Support
  • $13 hourly

    • 4.9/5
    • (3 jobs)
    As an individual with a strong background in psychology, HRIS, and marketing— I bring a unique set of skills and knowledge. I have been working virtually for more than 5 years now. I have collaborated with diverse clients in the United States, focusing on areas such as Marketing for a SaaS business, Customer Service Representative responsibilities, administrative tasks, and doing billing and front desk tasks for a Real Estate Company. I have also actively participated in various projects and contributed my expertise while employed at a Business Process Outsourcing (BPO) Company. Currently experienced as an HRIS Coordinator, I bring expertise in managing HR information systems to improve data accuracy and streamline HR operations. I mainly work with UKG and my background includes optimizing HRIS platforms, delivering detailed reports, and enhancing overall HR efficiency.
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    Graphic Design
    Sales
    Marketing
    Human Resource Information System
    Editing & Proofreading
    Proofreading
    Writing
    Typing
    Social Media Website
    Customer Support
    Customer Engagement
    Video Editing
    Photo Editing
  • $7 hourly

    • 5.0/5
    • (1 job)
    I'm enthusiastic, reliable and hardworking individual. I've been with BPO Industry for 15 years. I started as a Technical Support, Customer Service, Financial Assistant and then Virtual Assistant (Property Management Assistant).
    vsuc_fltilesrefresh_TrophyIcon English
    CRM Software
    Real Estate
    Property Management
    Remote Connection Support
    Finance & Banking Chatbot
    Customer Service
    Customer Support
    Online Chat Support
    Email Support
    Technical Support
  • $10 hourly

    • 0.0/5
    • (2 jobs)
    An experienced medical transcriptionist and virtual medical assistant at the same time who is dedicated and passionate. I give my best in doing the tasks and responsibilities assigned to me and even do a little extra mile. In all of my work, current and previous, I have been promoted to a higher position since I demonstrated leadership skills and excellent work quality. My expertise would be in the medical field in the areas of medical transcription, medical scribe and medical administrative work. I also have knowledge and experience on US mortgage doing data entry and document management for loan processing.
    vsuc_fltilesrefresh_TrophyIcon English
    Appointment Scheduling
    Customer Support
    Biology
    Active Listening
    Virtual Assistance
    Administrative Support
    US English Dialect
    Meeting Notes
    Microsoft Word
    Microsoft Office
    Typing
    Medical Transcription
    Microsoft Excel
  • $8 hourly

    • 0.0/5
    • (1 job)
    💼 5 Years of Experience in the field of Client Service / After-Sales Service 🤝 Helping Businesses build Trust & Relationship with their Audience ⚡ Has a Quick Response Time 📝 Proficient in English, both Speaking and Writing 👋 Hey! I'm a highly skilled Customer Service and Sales Representative with five years of hands-on expertise in fostering exceptional customer relationships and driving sales growth. Throughout my career, I have specialized in providing top-notch support to businesses, focusing primarily on non-voice channels and chat interactions. 🔑 What sets me apart is my deep understanding of the intricacies of online customer interactions. I excel in offering efficient, accurate, and empathetic support while maintaining a great focus on sales conversion. 🚀 If you're seeking a dynamic freelance or long term partner to elevate your customer service and sales strategies, let's connect! Together, we can achieve the absolute best customer satisfaction, boost sales figures to the moon, and contribute to the overall success and growth of your business. NEVER settle for less, when it comes to handling your customers! Now, do you wish to have your clients’ heart on you? Your wish is my command! LET'S TALK! 📩
    vsuc_fltilesrefresh_TrophyIcon English
    Content Strategy
    Social Media Management
    Customer Satisfaction
    Customer Retention Strategy
    Customer Experience
    Psychology
    Administrative Support
    Communications
    Virtual Assistance
    Customer Service
    Sales
    Writing
    Online Chat Support
    Customer Support
  • $11 hourly

    • 0.0/5
    • (0 jobs)
    I am a writer. I usually write for academic commissions, but am also open for content writing and other typing opportunities. Transcription and other forms of the mentioned fields can also be fulfilled. I can help.
    vsuc_fltilesrefresh_TrophyIcon English
    Content Writing
    Proofreading
    Academic Editing
    Typing
    Audio Transcription
    Writing
  • $15 hourly

    • 4.3/5
    • (11 jobs)
    A confident, adaptable, and highly organized Virtual Assistant with a wide range of Nursing and Office management skills. With 4 years of solid experience as a bedside nurse and over 5 years working on a variety of projects as a General Virtual Assistant. Dependable, fast learner, and can work with minimal supervision. Flexible and able to multitask on a regular basis and employ a naturally friendly and helpful persona. I am a person who goes the extra mile to assist all colleagues and clients whom I support. Solid Experience in Customer Service, Email and Chat Support, Appointment Setting, Cold Calling, Lead Generation, and research Proficient in: ✓ Salesforce ✓ Magento ✓ Shopify ✓ Zendesk ✓ Mojo Dialer ✓ Canva and Photoshop ✓ Social Media (Pinterest, Facebook, and Instagram) ✓ Google Spreadsheet✓ GSuit ✓ MS Office I am happy to help and support you. I would love to be part of your team
    vsuc_fltilesrefresh_TrophyIcon English
    Google Workspace
    Customer Service
    Windows Phone
    General Transcription
    Cold Calling
    Quality Assurance
    Medical Translation
    Lead Generation
    Real Estate
  • $8 hourly

    • 5.0/5
    • (9 jobs)
    I am an experienced essayist, story writer, and student journalist. In all my years of writing and editing for my school paper, I can safely say that my vocabulary, grammar, and authority of the English language are outstanding and are what my clients are looking for. Although I am new at oDesk, I have spent countless hours and energy to become well-equipped with the skills that clients need in their search for freelance writers.
    vsuc_fltilesrefresh_TrophyIcon English
    Copy Editing
    Writing
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