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Hire the best English Specialists in Quezon City, PH

Check out English Specialists in Quezon City, PH with the skills you need for your next job.
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Clients rate English specialists
Rating is 4.7 out of 5.
4.7/5
based on 15,259 client reviews
  • $25 hourly

    • 5.0/5
    • (170 jobs)
    Hello! Thanks so much for dropping by! I'm a female Voice Over Artist, that can help you bring life to your scripts and get people to listen and act on what you have to say, in either Neutral American English or Tagalog voice overs. (PLEASE NOTE that the rate stated in my profile is the BASE RATE. The final rate depends on the specifics of the project -- length of the script, where it will be used/ published, if there's syncing involved, etc.) Types of voice overs I do: - Commercial ads - Corporate AVPs  - Explainers - Youtube channels - E-learning - Documentaries - Meditation audio On the more technical side, my broadcast-quality home studio set-up consists of the Rode Podmic with Klark Teknik mic booster, Zoom U-22 Interface, and record and edit with Audacity. Please feel free to listen to my recording samples in my portfolio, or shoot me a message and let me know what you need. I hope to hear from you!
    vsuc_fltilesrefresh_TrophyIcon English
    Voice-Over
    Female
    Tagalog
    Voice Recording
    American English Accent
    Voice Acting
    Voice-Over Recording
    Calming Tone
    Energetic Tone
    Corporate Style
    Casual Game
    Sexy Tone
  • $25 hourly

    • 5.0/5
    • (24 jobs)
    Meet Allison, your friendly e-learning expert with 8+ years of crafting technical support and customer service training programs. Formerly a Customer Service and Technical Support pro for over 4 years, Allison excels in graphic design, audio/video editing, and IT helpdesk support—specializing in Microsoft 365, Google Suite, and cyber-security. Beyond work, Allison's a lively Android enthusiast and online gamer, adding a dynamic touch to his friendly professional approach.
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    Data Analysis
    Customer Experience
    Office 365
    Learning Theory
    Training Needs Analysis
    Graphic Design
    Technical Support
    Customer Service
    Training & Development
    Team Management
    Training Presentation
    Instructional Design
    Online Instruction
  • $8 hourly

    • 4.9/5
    • (10 jobs)
    I am Patricia Apolinario, a script writer, and an anime and game blogger. My works have are featured in GNN, Hobby Life, Cosplay Network Philippines, and other outlets. Before I stared freelancing I worked as a News Reporter and Segment Producer for a local channel. I have also done copywriting under a production house that specializes in Event Productions and commercials. A full-time geek and pop enthusiast through and through. I love anything to do with anime and games and have been professionally writing and creating content for the topics for 4 years.
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    Cover Letter Writing
    News Writing
    Creative Writing
    Website Copywriting
    Blog Content
    Copywriting
    Content Writing
    Blog Writing
    Article Writing
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    Hello! I am an experienced educator and content developer for English and Tagalog/Filipino. I can help you develop content that you can use for classroom instruction or be uploaded in the Learning Management System. I have published 2 academic textbooks in English and Filipino for both grade school and high school. I have a variety of skills in the fields of: instructional materials (digital and print) creation for language (English/Tagalog) courses, curriculum development for language courses, English-Tagalog-English translation, and English/Tagalog language skills teaching. The content that I can create can be a lesson plan, slides presentation, project ideas, worksheets or any assessments related to Tagalog and English. I am a licensed English language and literature teacher for students from the grade school up to the senior high school. I have experienced teaching both English and Filipino languages to Basic and Secondary education students since 2011. I taught both foreign and Filipino students. In my experience in the academe, I experienced being both a teacher and a subject area supervisor (designs the curriculum for a program, supervises teachers under the subject area, and creating/approving instructional materials). My main skills are centered in language curriculum and materials development, academic instruction (teaching and tutoring English/Tagalog), and English/Tagalog translations. In addition, I have an experience in creating creative web content and writing textbooks in both English and Filipino. I am currently working as a Senior High School English teacher. To improve my skills, I am currently in the line of finishing my masters degree in English Language and Literature (waiting for the thesis defense) and getting my certificate in Data analytics and digital marketing. I am looking forward to working with all of you!
    vsuc_fltilesrefresh_TrophyIcon English
    Article Writing
    Content Writing
    General Transcription
    Instructional Design
    English to Tagalog Translation
    Teaching English
    Editing & Proofreading
    Material Design
    Tagalog
    Curriculum Development
    Lesson Plan Writing
    Tagalog to English Translation
    Proofreading
    Curriculum Plan
  • $9 hourly

    • 5.0/5
    • (11 jobs)
    Looking for a versatile TOP RATED and reliable professional to help your business succeed? Look no further! I offer a wide range of services, including manual testing such as beta and alpha testing, black box testing, and UI/UX testing, as well as customer service including technical support and email and chat support. I can also assist with general tasks like data entry, administrative support, and document conversion. Plus, I have experience managing social media sites like Facebook, Twitter, and Instagram, and using software such as Adobe Photoshop, Microsoft Office, and Trello. Let's connect and explore how I can leverage my skills to help your business grow and thrive! SERVICES I OFFER For Manual Testing ⭐️ Beta Testing ⭐️ Alpha Testing ⭐️ Black box Testing ⭐️ UI/UX Testing ⭐️ Usability Testing ⭐️ Ad Hoc Testing ⭐️ Bug Reporting For General Assistance ⭐️ Data Entry ⭐️ Data Scraping ⭐️ Administrative Virtual Assistant ⭐️ Personal Virtual Assistant ⭐️ Game Master ⭐️ Clerical Jobs ⭐️ Data Analysis ⭐️ Encoder ⭐️ Document Conversion For Customer Service ⭐️ Technical Support ⭐️ Email Support ⭐️ Chat Support ⭐️ Discord Server Creator Admin / Moderator Other things have little to few experience: ⭐️ Pop campaign management ⭐️ Landing page creation ⭐️ Managing crypto games ⭐️ Push campaign management SOFTWARE EXPERIENCE ⭐️ Adobe Photoshop ⭐️ Microsoft Office ⭐️ OBS Studio ⭐️ Canva ⭐️ G Suite ⭐️ Trello ⭐️ Slack ⭐️ Discord ⭐️ Skype ⭐️ Jira Bug Reporting ⭐️ Base Camp ⭐️ FileZilla SOCIAL MEDIA SITES USED: ⭐️ Facebook ⭐️ Twitter ⭐️ Discord ⭐️ Instagram ⭐️ LinkedIn Let's talk on how can we leverage my skills and experience to help with your business.
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    Virtual Assistance
    Quality Assurance
    Mobile Game
    Social Media Management
    Software Testing
    Mobile App Testing
    Desktop Application Testing
    Bug Tracking & Reports
    Manual Testing
    Performance Testing
    Usability Testing
    Annotated Screenshot
    End-to-End Testing
  • $20 hourly

    • 5.0/5
    • (5 jobs)
    I am a Medical Degree (MD), Master in Business Administration (MBA), and BS Psychology Graduate, and a licensed Psychometrician and Medical Doctor with 5 years of freelancing in the field. I graduated with distinctions in English Communications in college, and have been writing and editing News articles, blogs, and other forms of writing in my various schools' publications. I also have experience writing research papers about medical and management topics. I also enjoy public speaking, writing, and tutoring. I am excited to work on jobs involving English, Psychology, Medicine, Business, and other related fields.
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    Writing
    Blog Writing
    Article Writing
    Content Writing
    Copywriting
    Microsoft Word
    Error Detection
    Blog Content
  • $14 hourly

    • 5.0/5
    • (8 jobs)
    I am an experienced editor/writer, content creator, and project manager. With published written work and years of experience under my belt, my skills in this area are top-notch. My scope ranges not only from content creation and editing but also tasks like handling and uploading content on WordPress and managing writers as well. I have certifications in basic SEO and Project Management, plus I know my way around admin and project manager programs, MS Office applications as well as their Google counterparts. I have above-average skills in using Canva and can handle simple graphic design projects as well. I also have experience with various programs related to email marketing, social media management and scheduling, plus a bit of marketing know-how on the side. I strive for growth and learning, and I am always ready to take on new challenges and responsibilities. I demand quality from myself and the output that I produce. I am also very professional, trustworthy, and dependable. I have a degree in Family Life and Child Development. I've worn many hats -- I've worked as a preschool teacher/online English teacher; a child development specialist/life coach of sorts, a writer/editor, proofreader and content manager; and an Internet executive (VA) doing various administrative duties in the past. I am a self-starter and I can get things done.
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    Administrative Support
    Article Writing
    WordPress
    Email Copywriting
    Email Marketing
    Social Media Content Creation
    Blog Content
  • $20 hourly

    • 5.0/5
    • (26 jobs)
    ⭐️ BSE-English degree ⭐️ 12-year track record ⭐️ 97% 5-star ratings ✔️ Expertise: SEO articles, sales copies, and other web content in the business and sales niches ✔️ Linguistic Proficiency: TOEIC 960 (International) = CEFR Level C1 (Advanced) ✔️ Background: Licensed English teacher; Sales & Marketing Manager (2 years) ✔️Awards: Best Thesis awardee for BSE-English ✔️ Other content-related skills: Search Engine Optimization (SEO), Digitial marketing, Research (APA & MLA), Wordpress, Wix, all MS Office programs, Photoshop, In Design, and Premiere Pro. I have been writing for over nine years, taking on projects in different niches (blog articles, content for SEO, video scripts, sales presentations, training modules, e-books, web content, and online learning). I believe my competitive advantage lies in the following: ✏️ Quick Turnaround Time: I balance my projects with utmost efficiency and maintain a turnaround of 3 to 5 working days, depending on the length and complexity. I know that content development projects follow a strict schedule and by working quickly and professionally, I can respect my clients' time and business transactions. ✏️ 95-97% Quality Assurance on The First Draft Being trained in a Japanese ESL company, I see my first submissions as a testament to my abilities as a writer. Therefore, I revise without any extra charges, especially whenever the assignments shift from one category to another (e.g. from sales presentations to business letters), where adjustments are necessary to achieve quality. My long-term clients receive ZERO HEADACHE, since my outputs are ready-to-publish right from the very first draft. ✏️ Handbooks & Tools: I follow the Chicago Manual of Style for grammar, APA and MLA for research, and the following tools for optimizing content: Flesch–Kincaid (readability), SEOSurfer, & Copyscape (plagiarism check). Looking forward to working with you! Warm regards, Stephanie Robillos, LPT Professional Writer and Editor
    vsuc_fltilesrefresh_TrophyIcon English
    Landing Page
    Newsletter Writing
    Blog
    Writing
    British English Dialect
    US English Dialect
    Copywriting
    Article Writing
    Sales Copywriting
    Article
  • $8 hourly

    • 5.0/5
    • (10 jobs)
    I am well versed in how customer service works and I always make sure I go above and beyond when it comes to taking care of customers’ needs. With me, you can make sure that your company becomes the BEST, giving top-notch service that will make you number JUAN! **12+ years of experience in Customer Service Past Experiences: •Customer Service (chat, email, ticket) •Technical Support (chat, email) •Research •Data Entry •Product Management •Inventory Management •Order Processing •Operations (managed a local business) •Scheduling •Email Management •Calendar Management SKILLS: •Computer Literate •Typing: 87 wpm •Organized •Excellent attention to detail (always triple-check) •Quick learner, Tech-savvy •Basic Photo Editing (Adobe Photoshop) •Basic Graphic Design (Adobe Photoshop) •Basic Video Editing (Adobe Premiere)
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    Scheduling
    Adobe Photoshop
    Data Entry
    Technical Support
    Social Media Management
    Adobe Premiere Pro
    Order Processing
    Etsy Listing
    Customer Service
    Amazon
  • $15 hourly

    • 5.0/5
    • (15 jobs)
    I am a reliable freelancer who specializes in transcription and transcript proofreading. By hiring me, you can expect high-quality and professionally done outputs delivered quickly. I communicate promptly and follow instructions diligently, ensuring that my work meets your expectations. Services I provide: -Audio and video transcription: Transforming spoken content into written transcripts with meticulous attention to detail. -Proofreading AI-generated and manually transcribed transcripts: Ensuring flawless and polished transcripts for optimal clarity and accuracy. -Closed captions/subtitles: Enhancing accessibility and engagement by adding captions/subtitles to your videos. -Short-form video editing (TikTok, Reels, Shorts): Crafting engaging and impactful videos tailored for social media platforms. -English to Filipino (Tagalog) or Filipino (Tagalog) to English translation/content localization: Seamlessly adapting your content to reach a broader audience. -Data entry and administrative tasks: Assisting with various administrative duties to streamline your workflow. I am a fast learner who's willing to be trained for any other job you might need assistance for. Let's discuss your project! I'm looking forward to helping you. I'm also open to long-term and full-time work.
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    Podcast
    Content Writing
    Proofreading
    Video Editing
    Google Sheets
    Editing & Proofreading
    Administrative Support
    Filipino to English Translation
    English to Filipino Translation
    Virtual Assistance
    General Transcription
    Podcast Transcription
    Video Transcription
    Audio Transcription
  • $15 hourly

    • 5.0/5
    • (4 jobs)
    Hi i'm Julia and i'm an island freelancer based in Siargao, Philippines. Here on the island i've been hired as a Hostel and Boutique Hotel Manager/Social Media Manager and Content Creator/and Digital Illustrator. During my time as a Hotel Manager, I did everything and anything under the sun. I had to take care of guest relations, market the resort in the best possible way, delegate tasks to my staff, and make sure that the place was in tip-top shape. It was during these times that i really learned how to be a problem-solver and how to be result driven in order to achieve my company's goals. On the other hand, i also work in Social Media Management and Content Creation. My biggest project in the past was when i worked for a surf company in Bali. My primary task was to create fun visual illustrations/infographics and short-form video montages for their Instagram. I've also helped them create website lookbooks, size guides, illustrating print material for some of their products, and copywriting for social media posts. Lastly, i also run my own passion project: JuliaPCreates, where i illustrate different scenes from everyday island life.
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    Canva
    Social Media Content Creation
    Social Media Management
    Administrative Support
    Social Media Marketing
    Data Entry
    Social Media Video
    Marketing
    Marketing Communications
    Art & Design
    Adobe Photoshop
    Vector Graphic
  • $8 hourly

    • 4.9/5
    • (19 jobs)
    Experienced in the field of Customer Service and Technical Support through different channels (e.g. Social Media, Email, Chat). I've worked as an agent for different brands and have handled such through different platforms (i.e. phone, chat, etc.). Additionally, I also have experience working as a Subject Matter Expert wherein my tasks mostly consist of supporting new agents, and providing insights or advice on edge cases.
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    Online Research
    Customer Satisfaction
    Data Entry
    Customer Service
    Email Communication
    Technical Support
    Customer Support
    Email Support
    Online Chat Support
  • $15 hourly

    • 5.0/5
    • (6 jobs)
    I am an experienced and dedicated Customer Service Manager with a proven track record of leading and motivating teams to deliver exceptional customer experiences. With my strong communication skills, problem-solving abilities, and keen attention to detail, I excel in overseeing customer service operations and driving continuous improvement. SKILLS • Strong Leadership • Excellent Communication • Customer Relationship Management • Problem-Solving • Team Management • Process Improvement • Conflict Resolution • Performance Evaluation • Data Analysis • Customer Focus Additional experiences include: • Proficiency in social media management. • Proficiency in Airbnb property management. • Extensive experience in managing review platforms such as Trustpilot and Reviews.io. • Skilled in using ticketing tools like Zendesk, Gorgias, and Freshdesk. • Familiarity with Landbot.io for setting up chatbots on websites. • Effective dispute management on platforms like Paypal, Stripe, Buckaroo, Bluesnap, and Adyen. • Experience with CRM platforms like Rebilly and internal backend tools. • Proficient in using Google and Microsoft suites for data collection and report creation.
    vsuc_fltilesrefresh_TrophyIcon English
    Jira
    Technical Writing
    Stripe
    PayPal
    Team Management
    Freshdesk
    Zendesk
    Google Workspace
    Gorgias
    Customer Service
    Social Media Website
    Administrative Support
    Microsoft Office
    Canva
  • $15 hourly

    • 4.5/5
    • (21 jobs)
    TOP NOTCH - 11 years' experience doing medical-legal reviews and deposition summaries for Workers' Compensation claims, personal injuries/accidents, wrongful deaths, slip & fall injuries, malpractice, doctor's evaluations, and other medical-legal purposes. I perform a detailed analysis of medical records and create a chronology of events. Licensed Nurse for 15 years. HIPAA certified. I offer excellent remote tasks and virtual assistance for the following services: - Medical Record Summary - Deposition Summary - Billing Summary - Concise Summary - Expansive/Detailed Summary - Narrative Summary - Chronology of Events - Extracting/Sorting of Records - Hyperlinking - Medical Indexing - Bates Stamping - Bookmarking - Timeline of Records - Pain Rating & Pain Graph - MS Word, Excel, Adobe Acrobat
    vsuc_fltilesrefresh_TrophyIcon English
    Microsoft Word
    Microsoft Excel
    Typing
    Electronic Medical Record
    General Office Skills
    Deposition Summary
    Adobe Acrobat
    Medical Report
    Computer Skills
    Medical Records Research
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    Expert in Customer Service and Communication, Verbal, Writing, Email Support, Chat Support and Technical Support. Excellent on Customer Service for, Hospitality, Travel, Life Insurance, Sales and Technical Support.
    vsuc_fltilesrefresh_TrophyIcon English
    Accounts Receivable
    Accounting
    Customer Service
    Summary Report
    Insurance Consulting
    Proofreading
    Photo Editing
    Chat & Messaging Software
    Podcast Production
    Email Support
    Phone Support
    Online Chat Support
  • $12 hourly

    • 4.2/5
    • (7 jobs)
    I've been a freelance writer for almost two decades, with brief stints as a call center agent and a shadow teaching gig. I've written thousands upon thousands of articles as a ghostwriter for a writer's guild, mostly about business, finance, lifestyle, SEO, marketing, health, technology, news, history, and much more. While my writing was more than enough to keep me afloat financially, the reason I took in a job as a call center agent was to improve my communication skills — particularly when it came to those abroad (I live in the Philippines). I eventually went back to freelance writing and continued to hone my skills and broaden my scope. I write quickly, but I don't compromise quality in the process. My speed comes from several years of experience, and I'm something of a perfectionist when it comes to my craft. While my topics are varied to say the least, I would say I specialize in matters of SEO. With the current rise of AI, I've taken up scriptwriting and similar jobs to help further diversify my skills. While it seems AI might trivialize the writing process and leave freelancers in the dust, I feel there's still so much we can do that current tech is unable to emulate. Even better, utilizing AI to help with specific topics and deal with consolidating data has been instrumental in my current endeavors. I also dabble in visual art, as well as creative writing. If you're in need of a writer who knows how to adapt to various topics as quickly as possible without compromising quality, I can fit the bill. I also have experience handling calls, where my specialty is de-escalation.
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    Video Game Writing
    Blog Writing
    Ghostwriting
    Phone Communication
    Online Chat Support
    Content Writing
    Data Entry
    Email Support
    Humor Writing
    Writing
    Online Writing
    SEO Writing
    Essay Writing
  • $15 hourly

    • 4.6/5
    • (161 jobs)
    A self-starter and a fast learner, industrious, resourceful and dependable, you can be assured that any task assigned will be delivered with utmost dedication and professionalism. Experienced in managing Facebook, Twitter, Google+ and other social media accounts. Can use Hootsuite, Buffer or Tweetdeck. Only high-quality administrative service, and efficient data entry as may be required by any company. Contractor also has extensive background in video-editing, transcription, administrative, clerical, and computer-related tasks, not to mention, some exposure to handling managerial responsibilities.
    vsuc_fltilesrefresh_TrophyIcon English
    Blog Writing
    Article Writing
    Microsoft Word
    WordPress
    Writing
    Data Entry
    Blog Commenting
    Research Papers
    Video Editing
    Forum Posting
    Proofreading
    General Transcription
  • $9 hourly

    • 4.0/5
    • (4 jobs)
    Experienced Marketing and Administrative Specialist adept at orchestrating seamless administrative functions alongside marketing strategies. Proficient in data integrity maintenance, process optimization, and meticulous compliance adherence. Recognized for fostering empathetic client relations and skillfully managing teams, events, and administrative tasks to uphold operational excellence.
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    Copywriting
    Article Writing
    Email Communication
    Computer Skills
    Social Listening
    Customer Support
    Phone Support
    Call Center Management
  • $5 hourly

    • 4.6/5
    • (3 jobs)
    Hi, I'm John Paul Samson I am a Communications graduate with relevant experience as a contact center consultant focusing on client delivery and issues resolution. I worked as customer service representative in a financial account for two years. I also worked as a voice coach, teaching students proper voice techniques and promoting pop singing. I am a highly motivated individual who can easily follow instructions. I'm detail-oriented, reliable, and do the best I can in every work I do.
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    Audio Editing
    Voice Acting
    Video Editing
    Google Docs
    Active Listening
    Computer Skills
    Social Media Management
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    Jowajer here! a self-driven professional committed to assisting in the growth and smooth operation of enterprises. As a well regarded professional, I take care to give my customers good service promptly. In my six years working as a freelancer, I am proud and confident to offer my services with excellent outcomes. Let's discuss how I can help take your business to the next level. My skills and services I can offer: · Customer service support · Social media management · Property management · Creating reports · Account management · Travel Booking · Calendar management · Accounting support (Billing & Payroll) · Supplier management · Buyer management · Client management · Email and Chat support · Email management · Copywriting · Order management support · Graphic design · Video editing · Executive support · Web research · Scheduling tasks and appointments · Team management support · Recording and reconciling office expenses · Creating documents Tools I am familiar with: · Google suite · MS office · Asana · Monday.com · Slack · Canva · PhotoScape X · Hospitable · Hostify · Helpscout · Salesforce · Zoho · Intercom · Hubspot · Hootsuite · Mailchimp · Outreach · Openphone · Airbnb/VRBO · Ringcentral · Social media( fb ads, instagram) · Zendesk · Zapier · Trello · Jira · Snovio · Wordpress · Bluehost Let's achieve success together!
    vsuc_fltilesrefresh_TrophyIcon English
    Administrative Support
    Virtual Assistance
    Customer Support
    Data Entry
    Sales Development
    Task Coordination
    Data Scraping
    Social Media Management
    Online Chat Support
    Social Media Content
    Email Marketing
    Report Writing
  • $7 hourly

    • 4.3/5
    • (7 jobs)
    Why should I be hired for your project? 1. My experiences had helped me become more mature both professionally and personally. 2. I take pride being able to act as a helping hand to my clients. 3. I am very meticulous when it comes to details and I ensure that tasks are done efficiently and always on time. 4. It is my devotion to always initiate in doing and learning things. Teach a man to fish and you feed him for a lifetime. 5. Very versatile in learning to manage my time to be able to fully maximize my talent and resources. What are my skills that could benefit you if you hire me? 1. I am a very fast learner and is always curious and hungry to learn new things and ways on how I can better serve my clients. 2. I am very good when it comes to multitasking. I have been using Microsoft Office applications for 8 years. What are my positive traits? 1. I am confident that my experiences will be an asset to the business' goals and objectives. 2. I am positive the skills and knowledge I have learned and acquired from these experiences would be beneficial for me to perform the job efficiently. 3. I do not just rely on what is being taught to me rather I make it a point that I do research to gain more information on what is the job all about and what needs to be done. 4. I get things done before the deadline efficiently not jeopardizing the quality. 5. I am up to any challenges and responsibilities that may arise. I am open to working long hours and very open to any changes. 2 years work experience which includes: 1. Customer Service 2. Technical Support Home-based (Upwork) work experiences: 1. Chat Support (LiveChat & Zendesk) Line of Business in: 1. Telecommunications 2. Hotel and Restaurant Management Tools used: 1. Google Sheets 2. Siebel 3. Zendesk 4. Slack 5. Live Chat 6. Shopify Office Applications: 1. Google Sheets 2. Microsoft Office
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    Shopify
    Customer Relationship Management
    Zendesk API
    Customer Support
    Interpersonal Skills
    Customer Service
    Intercom
    Email Communication
    Order Tracking
    Online Chat Support
    Zendesk
    Google Docs
    Microsoft Office
    Microsoft Word
  • $10 hourly

    • 4.4/5
    • (5 jobs)
    Heads up! I'm a Customer Support whiz with a knack for building killer teams. Over 10 years, I've turned customer support teams into cheerleaders, setting clear goals, fostering open communication, and making sure everyone feels valued. My superpowers? Multitasking, coaching, and keeping performance on point. Basically, I'm your secret weapon for happy customers and a smooth-running operation. Before leading teams, I crushed it in customer service and to be honest it's my happy place! I've been a pro since day one, and I love sharing my knowledge and helping future leaders build fantastic teams. I'm a fast learner who thrives under pressure. Toughest accounts? No sweat! I deliver efficient, on-time solutions, all with a smile. Let's chat and see how I can take your customer support to the next level!
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    Executive Support
    Shopify
    Ecommerce
    Zendesk
    Multitasking
    Virtual Assistance
    Customer Support
    Administrative Support
    Email Support
    Customer Satisfaction
    Technical Support
    Microsoft Office
    Scheduling
    Customer Service
  • $20 hourly

    • 5.0/5
    • (11 jobs)
    Eleven years' experience working at one of the most reputable companies in the financial industry. Worked at JP Morgan Chase conducting thorough investigation for flagged transactions to minimize losses by recovering transactions through customer re-bill , merchant credits or charge backs by gathering compelling evidences. In addition to the role , as a senior associate I accept adhoc tasks such as team evaluation /SME /POC and review business procedures for compliance and process improvement. I have strong organizational skills and knowledgeable with Financial Laws and Regulations such as Anti Money Laundering, Know Your Customer, Anti Bribery and Corruption, PEP. I am knowledgeable in conducting fraud reviews , winning chargebacks, answering customer queries via phone, chat and email.
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    Alternative Dispute Resolution
  • $31 hourly

    • 5.0/5
    • (6 jobs)
    I am a writer with experience in web design, content creation, and editing. I can be of service when it comes to writing advertising scripts, online blogs or articles, and even full stories for games or books. I have experience with game design, advertising design, fiction, and nonfiction writing. I learned how to take notes on podcasts and speeches, edit and proofread formal and informal documents, and create an article from scratch and make it into a professional level work. Professionally I have worked on informative articles on the latest trends in gaming. I have made intriguing scripts for youtube videos and have written for a blog over the past year. Unprofessionally I practice writing books and am currently in the process of creating and drafting a fantasy novel.
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    Fiction Writing
    Script
    Short Story Writing
    Writing
    Copywriting
    Article Writing
    Creative Writing
    Content Writing
    Fact-Checking
    Editing & Proofreading
    Search Engine Optimization
  • $7 hourly

    • 4.9/5
    • (1 job)
    I specialize in customer service, and have over 6 years of experience doing Email, SMS, and chat support. What you can expect from me: - High-quality customer service: You can expect each of my responses to be well-constructed. No grammatical errors, no shortcuts, no issues unaddressed, and clear, concise writing. - Efficiency: With tricky cases, I always take my time to carefully read each message multiple times and address all issues right off the bat. This can drastically quicken resolution, avoid extra interactions, and prevent frustration for the customer. - Empathy: I'm an empath, so I always try to visualize myself being in the customer's shoes. This helps me diffuse situations where a customer's upset, so I can then try to build rapport with them.. I'll willingly go the extra mile if needed. - Adaptability: I'm quick to adjust to changes and require minimal guidance when it comes to learning new processes and getting used to new tools. - Punctuality: I always clock in on time. -- CRMs I'm familiar with: Salesforce, Lithium, and Kustomer. -- Experienced with Google Docs
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    Google Docs
    Email Communication
    Customer Service
    Technical Support
    Business Plan
    Social Media Strategy
    Phone Support
  • $13 hourly

    • 4.6/5
    • (3 jobs)
    I have worked as a freelance video editor for event covers, a local university TV show, and short-form content. My skills in video editing include offline and basic online editing. I have also worked as a freelance graphic designer where most of my designs were used as props for films, tv series, and advertisements.
    vsuc_fltilesrefresh_TrophyIcon English
    Filipino to English Translation
    English to Filipino Translation
    Adobe Lightroom
    Adobe Photoshop
    Adobe Premiere Pro
    Video Editing
    General Transcription
    Filipino
  • $8 hourly

    • 5.0/5
    • (25 jobs)
    I would like to utilize my skills and potential to deliver quality work and to satisfy the tasks demands. 1️⃣ Social Media Manager: Want your content to STAND-OUT? 🤩 I can help you manage your social media accounts in accordance to your brand and style: ✅ Branding guide (basic) - if needed ✅ Content creation and curation for Instagram, Facebook and TikTok ✅ Posting and scheduling of content ✅ Community management and engagement ✅ Raw media access ✅ Social media advertising management ✅ Influencer outreach and management ✅ Monthly reporting and analysis 🤩Client Testimonials: "Working with Monique has been a game-changer for our social media presence. Her content is engaging, and always on-brand. Thanks to her expertise, we've seen a significant increase in our social media followers and engagement." -- Grace, Travel App Founder Let me help you! ♡ 2️⃣ For Photo Color restoration - I can help by: "Bringing your memories back to life, one pixel at a time." I am a graphics expert with a specialized skillset in photo color restoration. My expertise lies in restoring faded or damaged photographs to their former glory, breathing new life into cherished memories. With over five years of experience, I have honed my craft to perfection, and I am eager to bring my skills to your project. Here are the specific skills I bring to the table: ✅Color correction ✅Color grading ✅Exposure adjustment ✅Noise reduction ✅Sharpening ✅Dust and scratch removal ✅Digital restoration ✅Color space conversion ✅Batch processing 🤩Client Testimonials: "I was blown away by Monique's work. I had a photo from my grandfather's time in World War II that was almost entirely faded to white, and I never thought it could be saved. But [my name] not only restored the color, but they also brought out so many details that were lost. It's like looking at a whole new photo. I would highly recommend [my name] to anyone looking for photo restoration services." - Mark L. 3️⃣For General VA - I can help you with: ✅  Data Entry (i.e. sourcing information from web research and curating information) ✅  Database Building (i.e. consolidating contacts - suppliers and customer information updates and maintenance) ✅ Booking appointments with clients (Email bookings/reservations) ✅  Calendar Management (Google Calendar, iPhone Calendar or any Calendar app/platform) ✅  Email Management/Filtering (Email etiquette) ✅  Excel File (populating data, organizing and managing data or lists, and preparing Excel reports) ✅ File Conversion (from pdf to Word or to Excel) ✅ File Management (organize files from Google Drive to other platforms, file conversion and file consolidation) ✅ File Translation from English to Mandarin or Filipino ✅  Following up with clients/customers (sending thank you notes, confirmation emails and other reminder emails) ✅ Forums (participating in discussion forums or message boards - more promotion!) ✅  Lead Generation ✅ Liaison person/ POC (between you and other team members, you and suppliers/clients) ✅  Minutes of the Meeting ✅  Powerpoint (preparing slide show presentation) ✅  Proofreading ✅  Reports (Sales, Daily deliverables and Weekly tasks -Pareto Charts, Venn diagrams, Charts and Line Graphs) ✅  Research for topics, studies or populating data (contacts, items or information lists) ✅  Social Media Accounts (setting up accounts and managing accounts - Facebook, Instagram, Twitter, Snapchat, LinkedIn, Youtube, Pinterest) ✅  Transcription (audio or audio-visual files) ✅ Tickets (answering support tickets, incident report tickets) ✅  Write-ups and Reviews (products or events reviews) More about me: I am proficient in Mandarin, Filipino and English, and is adept using common Google tools, MS tools, social media platforms and email marketing.   I gained my financial and investment knowledge background from my university and my first job with Deutsche Bank as a business operations analyst (back-office/knowledge services), and for my credit and risk assessment knowledge and the use of Google tools from my current function working with Accenture as a business process outsourcing analyst.   I would like to have Writing & Content, Data Entry & Admin, Sales & Marketing, and Financial or Investment related work (write-ups/product reviews, strategical analysis, email or information composition and organization) I am extremely passionate in brainstorming and team efforts, at the same time, I am also confident to work independently and complete projects with limited supervision or with a given time. Excited to work with you~
    vsuc_fltilesrefresh_TrophyIcon English
    Administrative Support
    Customer Support
    Lead Generation
    Data Analysis
    Data Entry
    Microsoft Excel
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