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Hire the best Executive Assistants in Santo Domingo, DO

Check out Executive Assistants in Santo Domingo, DO with the skills you need for your next job.
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  • $15 hourly
    • 5.0/5
    • (6 jobs)
    Are you looking for a Virtual Assistant to assist you with customer success, coordination, or administration? You are in the right spot! These are the tasks I can help your business with: ➢Customer Support -CRMs ( (Zendesk, Zoho, Netsuite, Monday, and RingCentral) -Email support -Chat (Talk to live chat) -Order fulfillment -Social Media engagement- messages, comments, and moderation -Digital Marketing ➢Admin Work -Management of B2B and B2C -Documenting and tracking support -Emails and contact information -Microsoft Office (Word, Excel, and Outlook) -Data Entry ➢Experience -Shopify -Printify -Etsy
    Featured Skill Executive Assistant
    Chat & Messaging Software
    Spanish Tutoring
    Writing
    QA Management
    Community Moderation
    Tech & IT
    Real Estate
    Digital Marketing
    Web Development
    Technical Support
    Phone Communication
    Customer Satisfaction
    Administrative Support
    Email Communication
    Data Entry
  • $25 hourly
    • 5.0/5
    • (11 jobs)
    Hello, I have 13 years of experience using and integrating the following programs in all my projects: Go High Level (GHL) - Amazon FBA - JIRA - SAP ERP - Oracle ERP - Oracle SCM Cloud - Microsoft Dynamics 365 – Salesforce - HubSpot - Zoho - Power BI – Qlik - SAP – FIORI - Google Ads - Facebook Ads - Google Analytics – QuickBooks – Xero – Asana – Trello – Monday - Microsoft Teams – Slack – Zoom - Microsoft Office Suite – Excel – PowerPoint – Word - Google Workspace - Google Sheets - Google Docs - Google Slides – SEO – Notion – Basecamp – Method – Shopify - Agile - Scrum - Waterfall - Zeck. In general, I have a diverse background in Sales, Finance, Supply Chain, and Marketing. With a proven track record of driving revenue growth, optimizing financial performance, streamlining supply chain processes, and crafting compelling marketing strategies. I’m BILINGUAL (Spanish and English). My most outstanding skills are: Logistics Optimization - Inventory Management - Supplier Relationship Management - Process Improvement - Sales Strategy Development - Negotiation Skills - Financial Planning and Analysis - Cost Management - Financial Reporting - Risk Management - Brand Management - Strategic Planning - Project Management – Leadership - Communication Hope I can help you with your project 😊
    Featured Skill Executive Assistant
    Project Scheduling
    Administrative Support
    English to Spanish Translation
    Business Management
    Project Logistics
    Customer Service
    Accounting
    Supply Chain Management
    Intuit QuickBooks
    Critical Thinking Skills
    CRM Software
    Data Entry
    Search Engine Optimization
    Copywriting
  • $25 hourly
    • 4.7/5
    • (13 jobs)
    Hi there! I'm a creative and energetic Virtual Assistant with a knack for detail and a passion for helping others. I love going the extra mile to make sure everything runs smoothly. My goal is to help busy professionals and entrepreneurs like you streamline their lives and businesses. Focusing on efficiency, organization, and client satisfaction, I provide top-notch virtual support to help you achieve your goals. Here are some of my areas of expertise: ✅ Admin Support - 📅 Agenda Management - 📧 Meetings creation and follow-up - ✉️ Email Management - 🛒 Online Shopping - 🗓️ Handle scheduling and delegate daily tasks - ✈️ Event Planning: Book Appointments, Flights, Hotels, and Car rentals - 📑 Prepare Meeting Materials - 🎨 Prepare Slideshows (Canva) - 📞 Serve as a point of contact for other team members - 🗂️ Data Entry ✅ Customer Service - 💬 Customer Support (Email, chat, phone) - 📦 Order fulfillment - 🌐 Social Media moderation, messages, and comments - 📝 Admin tasks ✅ Platforms I'm knowledgeable in: - 🛍️ Shopify, Etsy, Oberlo, Wix - 🛠️ Zendesk, Reamaze, Gorgias - 📋 Asana, Trello, Airtable - 🎨 Canva (Basic) - 🌐 WordPress (Basic) - 💻 Microsoft Office - 📅 Google Workspace I bring enthusiasm and innovative solutions to every task, and I love connecting with new people and building long-lasting relationships. Let's work together to make your life easier and your business shine! 💖 Let's work together! ✨
    Featured Skill Executive Assistant
    Team Management
    Customer Support
    Trello
    Project Management
    Executive Support
    Administrative Support
    Personal Administration
    Virtual Assistance
    Meeting Agendas
    Google Calendar
    Dropshipping
    Customer Service
    Email Support
    Online Chat Support
    Zendesk
  • $45 hourly
    • 4.0/5
    • (12 jobs)
    Hi there! I’m a digital marketing specialist with 8+ years of experience driving brand growth, managing complex projects, and providing executive support. I’m certified in Google Ads, Facebook Ads, and community management, helping businesses create meaningful connections and measurable results. As founder of Cygnus Collective, I can offer my direct expertise or draw on a talented team to provide full-scale marketing solutions. Whether you need a one-time project or a comprehensive strategy, I’m here to help! What I Bring to the Table Project Management & Organization: Keeping workflows smooth, teams aligned, and deadlines met without missing a beat. Strategic Marketing & Ads: Developing data-driven strategies that maximize ROI across Google, Facebook, and more. Social Media & Community Building: Growing dedicated followings through engaging content, consistent interaction, and long-term brand advocacy. Graphic Design & Video Editing: Creating polished visuals and standout videos that capture your brand’s essence. I’m passionate about delivering real results and building strong partnerships with clients who value clear communication and efficiency. If you’re ready to take your brand to the next level, let’s connect! Ready to get started? Send me a message, and let’s discuss how I can support your success. ✨ Building brands, one campaign at a time. ✨
    Featured Skill Executive Assistant
    Market Research
    Research Documentation
    Communication Skills
    Facebook Ads Manager
    Google Ad Manager
    Social Media Marketing
    Sales & Marketing
    Communications
    Office Administration
    Human Resources
    Customer Service
    Executive Support
    Virtual Assistance
    Project Management
    Administrative Support
  • $16 hourly
    • 4.7/5
    • (6 jobs)
    ✨Struggling with emails, calendars and customer unanswered inquiries ? Leave it to me, with over 3 years of experience working as a VA 🙂 I can tell you I will make your job looks like not a job at all. 💻 ✨ Google Workspace is my best friend, I don’t say this too loudly 🤫 because Notion, Canva, Zapier… can be jealous and I don’t want that. 📅, 📲〽️ 🌟My skills🌟 - Notion experecience. -GoHilevel - Email & Calendar Management📅 - CRM (Customer Relationship Management) - Bookeeping 💰 - Accounting experience - Handling calls and management duties - Microsoft Office💻 - Google workspace - Document Management - Asana - Sales Support - Spanish (Native) - English (Fluent speaking and writing) - Writing Skills I'm capable of -Writing and preparing documents, contracts, proposals, and quotes -Working with suppliers and vendors -Handling calls and management duties -Invoicing -Report Preparation -Budgeting As a VA I have the Ability to work independently and manage multiple tasks simultaneously. I'm a count with communication skills, both written and verbal and I offer you Proactivist, cause I'm able to anticipate needs and take action. Post Data: I’m a knowledge Enthusiast which makes me learn very fast.
    Featured Skill Executive Assistant
    Facebook
    Instagram
    Google
    Canva
    Zapier
    Notion
    Trello
    Administrative Support
    Customer Support
    Email Support
    Data Entry
    Communications
    Sales Call
    Calendar Management
    Virtual Assistance
  • $8 hourly
    • 5.0/5
    • (8 jobs)
    I am a social communication professional, with experience in customer service, recruitment process, management of company special programs, I can help you in assistance with different tasks that you required. -I am experienced with back office work, such as emails and docummentation, I a also experienced with customer service such as inbound and outbound calls, chat and tickets, dealing with people, giving ideas, making interactions, creative process and activities.
    Featured Skill Executive Assistant
    Customer Satisfaction
    BPO Call Center
    Gorgias
    Phone Communication
    Ticketing System
    Administrative Support
    Virtual Assistance
    Email Communication
    Forum Moderation
    Social Customer Service
    Customer Service
    Spanish
    Email Support
    Zendesk
    Online Chat Support
  • $7 hourly
    • 5.0/5
    • (9 jobs)
    I am an all-around office, dedicated, caring, and task-focused person—a native Spanish speaker with a Business Administration degree and some Tourism background. I am currently studying Marketing to diversify my experience and knowledge. If I could describe myself in three words, professionally speaking, those would be: Proactive, Communicative, and Resilient towards challenging situations. I prefer professional clients (they don't ghost or disappear ), and they communicate when something is wrong. Even if they don't hire, they appreciate my application. They hire humans not slavelancers. I prefer if they are understanding and empathetic, open to new ideas, and receive constructive feedback, besides being resourceful, and that goes both ways. Responsibilities you can expect from me, but not limited to just these: *General Research, Translation, and report creation. *Accounting and Quotation. *Budget creation and management. *Social media and Live Monitoring. *Administrative support. * Assisting with project management tasks. *Email and Phone management (Inbound/Outbound). *Data Entry and General Backoffice Support. *Events and Meetings Scheduling. *Managing CRM. *Backoffice and Clerical Tasks. and more! Let's collaborate and start a productive journey and collaboration! ➖➖➖➖➖➖➖➖➖➖➖➖➖➖ Hola, Soy Jarlina, gracias por tomarte el tiempo de visitar mi perfil. Actualmente ofrezco mis servicios en Español e Inglés. Me encuentro estudiando mercadeo (Marketing), pero ya habia culminado mi carrera en administración de empresas y también realizado algo de carrera en turismo, al igual que una que otra capacitación en contabilidad. Me interesa diversificar mi experiencia y conocimientos ya que el mercado actual sigue y continuará siendo muy cambiante y competitivo. Si pudiera describirme en pocas palabras de forma profesional, me definiria como una persona Proactiva, Resiliente y Comunicativa ante los desafios diarios. Prefiero trabajar con clientes profesionales y comunicativos, que no teman recibir ideas y soluciones creativas, que puedan dar y recibir críticas constructivas y que no desaparezcan en medio de un trabajo, projecto o de un proceso de aplicación, y que si al menos eso pasa, pueden comunicarse y dejarlo saber de forma apropiada y con un tiempo razonable. Te puedo asistir en una cantidad inmensa de tareas administrativas y en otras áreas, que hasta creo que me quedaré corta en la lista, pero aquí te indico unas cuantas: -Investigaciones, Encuestas, Verificación, Traducción General y Búsqueda de Información. - Monitoreo y moderación de medios digitales. - Servicio al cliente y Asistencia Virtual o personal (Si estás en el pais o necesitas ayuda local). -Soporte Administrativo. -Manejo de correo electrónico. -Agenda de Reuniones, Eventos y Actividades Presenciales y Virtuales. -Realizacion de Reportes y Diapositivas para Presentaciones. Y más! Siéntete en toda confianza de escribirme y hagamos de este contacto una posible alianza futura a largo plazo!
    Featured Skill Executive Assistant
    Online Chat Support
    Media Planning
    Data Labeling
    Content Moderation
    Lead Generation
    Company Research
    Hospitality & Tourism
    Scheduling
    Executive Support
    Email Communication
    Data Entry
    Accounting
    Market Research
    Media Monitoring
    Administrative Support
  • $17 hourly
    • 5.0/5
    • (3 jobs)
    As a Dominican lawyer with a master's degree in Human Resources and over five years of experience, I specialize in delivering comprehensive legal and HR solutions that drive organizational success. I have a passion for HR and really believe the people behind a company are its driving force. My expertise bridges the gap between law and human resources, allowing me to provide strategic guidance in recruitment, compensation, employee benefits, training, and immigration services. I have a strong track record in managing end-to-end recruitment processes, from sourcing and screening to interviewing and onboarding, ensuring organizations secure the right talent. Additionally, I design and implement competitive compensation and benefits programs that align with business objectives, foster employee satisfaction, and enhance retention. My experience also includes developing and delivering employee training programs tailored to improve skills, boost engagement, and ensure compliance with labor regulations. I am passionate about empowering employees and organizations through effective learning and development strategies that promote growth and operational excellence. Fluent in English and Spanish, I am committed to helping businesses navigate complex HR and legal landscapes while fostering inclusive and compliant workplaces. My ultimate goal is to contribute to making the company I work for the best place to work in the country— and why not, even the world—by building a thriving, people-centered culture where employees feel valued, motivated, and empowered to achieve their full potential.
    Featured Skill Executive Assistant
    Data Entry
    Human Resource Information System
    Employee Relations
    Training & Development
    Immigration Law
    Compensation & Benefits
    Administrative Support
    Employee Onboarding
    Email Communication
    Recruiting
    Human Resources
    Scheduling
    Translation
    Customer Service
    Virtual Assistance
  • $20 hourly
    • 4.7/5
    • (33 jobs)
    Hi, I’m Keisy, a 𝐅𝐮𝐥𝐥-𝐒𝐭𝐚𝐜𝐤 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 with over 5 years of vivid experience in Administrative Support and over a decade in customer service. I specialize in delivering top-tier support for digital businesses across diverse industries, from marketing agencies to online law firms. My background in fast-paced call centers and as a 911 operator has equipped me with a solid work ethic, adaptability, and a deep understanding of processes and systems. I’m here to be 𝐲𝐨𝐮𝐫 𝐠𝐫𝐨𝐰𝐭𝐡 𝐩𝐚𝐫𝐭𝐧𝐞𝐫, ready to elevate your business! Here’s how I can help: 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 🆘: - Back office support - Email and calendar management - Web research, data entry, and organization - Creating and supervising processes & SOPs 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 👩🏻‍💻: - Scheduling and managing virtual meetings - Assisting with video conferencing tools - Preparing meeting agendas and minutes 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭💆🏻‍♀️ : - Managing customer databases and CRM systems - Customer communication (chat support, email response) - Accounts receivable management 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 🎯: - Light project management to keep tasks on track - Project planning, progress tracking, and milestone management - Team collaboration to achieve project goals 𝐎𝐧𝐥𝐢𝐧𝐞 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 📈: - Basic email marketing campaigns - Supporting digital product launches and events 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 🌐: - Basic blog posts/listings and updates 𝐌𝐲 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐨𝐨𝐥𝐛𝐨𝐱 🛠️: - A dedicated home office, my hub of productivity. - Slack, ClickUp, Asana, Trello, Google Workspace - Meilerlite, Mailchimp, Zoom, Meets, MS Teams - AI Tools (ChatGPT, Gemini, Perplexity, Copilot, Claude) - Calendly, Loom, Canva, Zoho, Notion - YouTube for continuous self-training 🌟 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? 🌟 ✅ I’m a full-time freelancer, available whenever you need. ✅ I provide value by suggesting improvements, not just completing tasks. ✅ I’m highly responsive and maintain open communication at all times. I’m excited to help bring your project to life! Let’s connect and discuss how I can support your business and help you grow 🚀
    Featured Skill Executive Assistant
    Administrative Support
    Latin American Spanish Accent
    Customer Service
    English
    Email Campaign Setup
    Asana
    Google Docs
    Canva
    Email Communication
    Data Entry
    Scheduling
    Google Workspace
  • $20 hourly
    • 5.0/5
    • (12 jobs)
    With over 15 years of experience delivering world-class customer service and technical support, with a proven track record of successful team management. Served as a team lead for prominent U.S. companies such as T-Mobile and Verizon Prepaid Services, where I excelled in managing emails, phone support, and customer account reports. My experience includes building and maintaining long-term client relationships, ensuring high levels of satisfaction and trust. With a degree in Architectural Design, I love to keep everything organized using time management as one of my strongest skills. Highly skilled in Adobe InDesign, Adobe Photoshop and Adobe Illustrator for all graphic design with experience in Business cards, Events cards, Cover design, and Magazine Layout. Knowledgeable in CAD, Vector Works and TwinMotion for Architectural Projects with experience in Residential Projects and rendering for corporate events. Many years of experience in Budgeting, planning events, and Corporate support. Open to flexible hours and by projects. Always to provide the best solution as client needs arise.
    Featured Skill Executive Assistant
    Microsoft Excel
    Microsoft Word
    Administrative Support
    Autodesk AutoCAD
    Budget Management
    VectorWorks
    Microsoft Project
    Email Communication
    Microsoft PowerPoint
    Adobe InDesign
    Adobe Illustrator
  • $8 hourly
    • 4.8/5
    • (16 jobs)
    Hello! Thank you for visiting my Upwork profile. I want to start this with one of the most important questions. Why do I think I'm a good fit for your team? 🏆 13 Years of Experience in the Customer Service Industry ⏰ 16000+ Upwork hours ⭐️ Consistently earned 5-star reviews and a proven record of working for 10 years on this platform, delivering excellent service to all my previous clients. 🧠 A multi-skilled person and easy to work with. 🔍I am a Customer Service Professional with a drive for success, with over 13 years of experience in the Customer Service environment. I can transition into any position related to the field.🔍 💪My strongest attributes include my excellent customer service skills and the ability to work under pressure in a fast-paced environment.💪 📌 I would love to use my knowledge and experience to help organizations attain their goals and resolve customers' issues.📌 📜I have extensive work experience using the following tools📜: ⭐️Zendesk, Freshdesk, Infusionsoft, Intercom, Salesforce, Hubspot. ⭐️Zopim, Podio, Amazon Seller Central, Shopify. ⭐️Ring Central, Slack, Jira, Guru, and more... 📜I'm also experienced in the following fields📜: ✅Supervisor ✅QA Agent ✅Appointment Setter ✅Virtual Assistant / Personal Assistant 📜Here's a summary of some of the services I can offer📜: ⭐️Customer Support: Timely, professional assistance to resolve queries and issues. ☎ ⭐️Technical Support: Expert troubleshooting and user guidance. ✔ ⭐️Email and Chat Support: Prompt and helpful responses via email and chat. ✉ ⭐️Complaint Resolution: Effectively addressing and resolving complaints to enhance satisfaction. ⭐️Back Office: Order processing and fulfillment, shipping and tracking, returns & refunds. ⭐️Multilingual Support: Offering services in English and Spanish. ✴ 💪🔍 For the time I assist you with your business needs, I am 100% invested in you and your goals. Whether you need reliable support, technical assistance, or expert complaint resolution, I’m here to help. Contact me today to discuss how we can create unforgettable experiences for your clients!💡💪
    Featured Skill Executive Assistant
    Email Communication
    Technical Support
    Customer Service
    Administrative Support
    Customer Relationship Management
    Phone Support
    Email Support
    Online Chat Support
    Zendesk
    Customer Support
  • $70 hourly
    • 5.0/5
    • (27 jobs)
    I help businesses and individuals design powerful, engaging learning experiences that drive real results. Whether you’re a growing company building a scalable training system or an individual creating a course to monetize your expertise—I’m here to help you make it happen. ✅ What I Do Best: Instructional Design: Online, virtual, blended, and in-person training development Learning Strategy & Transformation: Aligning learning with business goals Gamified eLearning: Turning training into addictive learning experiences Course Creation for Entrepreneurs: Helping individuals build and sell their online courses Video Training Content: Scripting, reviewing, and editing high-impact videos Curriculum & Assessment: Mapping, testing, ROI tracking, and performance support Job-Specific Programs: Custom training for sales, customer service, operations, and more Scalable Solutions: From individual coaching to enterprise-level rollouts 💡 LMS & Authoring Tool Expertise: LMS Platforms: TalentLMS, Kajabi, LearnWorlds, Tovuti, Lessonly, Absorb, Acorn, Odoo, SC Training/EdApp, LearnDash Authoring Tools: Articulate Storyline, iSpring Suite, Genially, H5P Multimedia Creation: Camtasia, CapCut, Clipchamp, Vyond Adobe Suite: InDesign, Photoshop, Illustrator, Captivate Productivity Tools: Microsoft 365, Google Workspace, Looker Studio 👤 About Me: I’m a senior training leader turned full-time instructional designer with 10+ years of experience across industries including BPO, healthcare, finance, retail, and education. I’ve built entire L&D departments from the ground up, led global teams of trainers and managers, and delivered learning solutions to thousands of professionals across multiple languages. I combine learning science, storytelling, and user experience design to create interactive courses that learners want to take—not just check off. With a Lean Six Sigma mindset, I approach every project as an opportunity to improve efficiency, engagement, and outcomes.
    Featured Skill Executive Assistant
    Articulate Storyline
    LearnWorlds
    Course Creation
    Learning Management System
    Elearning Multimedia
    Administrative Support
    H5P
    TalentLMS
    Elearning Design
    Elearning LMS Consulting
    Instructional Design
    Training
    Elearning
    Art & Design
    Education
  • $20 hourly
    • 3.6/5
    • (10 jobs)
    😓 Too much on your plate? Burnout may be closer than you think. I step in where things get messy—no micromanaging, no babysitting. After 5+ years supporting E-commerce businesses, I know how to help you scale without breaking. 🚀 I know the feeling...you have to delegate some tasks, but you just fear that no one else will do it the way you like it. So trusting someone else with your business feels risky. But after 5+ years working behind the scenes of Dropshipping stores, Affiliate businesses, Agencies, Podcasts, and Content Creators, I can confidently say: 🧠 I Understand every business model in this niche 🏗️ I Know how an online business looks on the inside 🎯 I Developed attention to detail to perform my tasks with clinical precision 🧰 I'm Confident I’ve used most of the tools you’re using now (more on that below) 👥 I've been in charge of both projects and staff These experiences over the years taught me to think for myself, solve problems before they become real issues, and—honestly—gave me the confidence to say: no matter what kind of online business you're running, I'm your guy. Of course, there's always a learning curve, but I promise it’ll be barely noticeable, as long as we start with clear expectations and responsibilities. The following breakdown shows exactly how I can support your business in a structured, versatile way: - E-commerce Virtual Assistant Tasks: 📦 Process manual orders, track shipments, and update tracking numbers ↩️ Handle refund/return requests 💬 Respond to customer inquiries 🔍 Find trending/winning products on TikTok, Amazon, or AliExpress 📝 Analyze competitors’ listings and customer reviews 🛍️ Upload/edit product listings: titles, photos, tags, descriptions 🧷 Manage CRM tags and update basic customer data ⚠️ Handle chargebacks - Administrative & Operational Tasks: 📅 Calendar & Event Management: Coordinating appointments, meetings, and travel 📧 Inbox & Communication Handling: Managing emails, and internal messages 📝 Document Creation & Editing: Drafting, formatting, and polishing decks or docs 💼 Strategic Meeting Support: Preparing materials and handling action item follow-ups 👥 Team Coordination: Overseeing workflows, aligning administrative staff, tracking deliverables 🔍 Progress Monitoring: Reporting project status and mitigating risks proactively - Marketing & Growth Support: 🚀 Creative & Content Support 🎨 Graphic Design and Video Editing 📆 Manage social media calendars and schedule posts 🎙️ Research and reach out to podcast guests or collaborators 📧 Email Marketing 📤 Load campaigns into Klaviyo, Mailchimp, etc. 🔁 Set up basic automations & A/B test subject lines 🧼 Clean email lists and segment subscribers 📊 Report weekly on open rates, CTR, and conversions 📈 Paid Ads (Support Level) 🖼️ Coordinate asset delivery for Meta & LinkedIn campaigns 📥 Upload creatives, manage budgets, and adjust targeting 📈 Track ad performance and extract insights - Platforms I Dominate: 👨🏽‍💻Management: Notion, Clickup, Asana, Trello, Airtable, Jira, Hubspot, Monday.com. 🖌️Creative Design: Canva, Capcut, Descript, Adobe Premier, Photoshop, Illustrator, Midjourney. 📈Advertising: Meta Ads Manager, Google Ads, LinkedIn Ads. 📧Email Marketing: Mailchimp, Klaviyo, Beehiiv, Brevo, ActiveCampaign. 📝SEO tools: Rankmath, SEMrush, Moz, AnswerThePublic. 👩🏽‍💻Website Platforms: Shopify, WooCommerce, Wix, Google Site. 📞Communication: Slack, Todoist, Discord, iMessage, WhatsApp.
    Featured Skill Executive Assistant
    Content Creation
    Data Entry
    Email Marketing
    Social Media Management
    Customer Service
    Email Management
    Microsoft Office
    Gorgias
    Notion
    Copywriting
    Community Moderation
    Customer Satisfaction
    Virtual Assistance
    Quality Assurance
    Administrative Support
  • $7 hourly
    • 4.2/5
    • (9 jobs)
    Looking for an experienced and adaptable customer support and virtual assistant? You are on the right profile! I'm a Top Rated Customer Support Specialist and Virtual Assistant with over 4 years of experience. Here is a quick overview of my skills and strengths, I'm well organized, efficient and self-motivated. The key to my success has been to learn quickly and then reach a higher personal and professional level by seeking additional responsibilities, I have been playing a role in the call center industry as a CSR, SME and Team Leader for high profile US companies such as The New York Times and Altice USA. How can I help you: 🚀 Leadership, Training, and Management📝 • Quality Assurance • Product Training and Coaching • Process Docs Creation • Team Management 📧Customer support via email, social media, phone and live chat☎️ • Tech and Ecommerce Support • Order fulfillment • Processing Returns/Exchanges/Refunds in Shopify • Salesforce, Amazon Connect, ZenDesk, Re:Amaze, Live Person, Call Rail experience. • Calls and interviews • Content Moderation • Online Review Management ✍️Admin Work👩🏽‍💻 • Data Entry + Web Research • G-suite (Google Docs, Google Sheet, etc.) • Microsoft Office (Word, Excel/CSV files, Outlook, etc.) • Payroll and Recruiting • Mail processing
    Featured Skill Executive Assistant
    Customer Support
    Product Knowledge
    Customer Service
    Phone Support
    Zendesk
    Answered Ticket
    Virtual Assistance
    Shopify
    Online Chat Support
    Administrative Support
    Spanish
    Office 365
    CRM Software
    Email Communication
    Data Entry
  • $7 hourly
    • 3.4/5
    • (4 jobs)
    🥇 𝐓𝐎𝐏-𝐑𝐀𝐓𝐄𝐃 𝐒𝐚𝐥𝐞𝐬 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 As a skilled Sales Specialist with experience in negotiations and closing B2B contracts, I focus on creating and executing sales and go-to-market strategies. I possess a strong ability to identify and capitalize on business opportunities, enabling me to establish long-lasting relationships with potential and current clients. My proactive approach and expertise in client acquisition have allowed me to contribute significantly to the growth and success of the organizations I've worked with. I am highly motivated to deliver an exceptional client experience, ensuring their needs are met and they feel valued at every stage of the sales process. Additionally, my ability to communicate effectively in English and Spanish allows me to engage with a diverse audience, opening doors to new markets and opportunities. I am committed to leveraging my skills in market analysis and strategy development to drive growth and achieve business objectives. 𝐇𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬: 📈 𝐒𝐚𝐥𝐞𝐬 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 - Lead Generation - Appointment Setting - Cold Calling - Ability to Close effective Sales - Client Retentions - Collections - Salesforce - Zendesk - Problem-Solving - Sales Tracking - Goal Oriented - B2B Sales - Business Development 📋 𝐀𝐝𝐦𝐢𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 - Microsoft Office - Data Entry - Data Collector - Form Filling - Document Organization, etc. - Effective Communication - Customer Service/Support (English and Spanish) 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲? ⚡ TOP RATED Freelancer ⚡ Fast and Clear Communication ⚡ High-Quality, Professional Work ⚡ Always Meet Deadlines ⚡ 100% Satisfaction Guaranteed ⚡ Available +40 Hours a Week
    Featured Skill Executive Assistant
    Zendesk
    Communications
    Customer Service
    Microsoft Office
    Customer Acquisition
    Administrative Support
    Data Entry
    Cold Calling
    Problem Solving
    Appointment Setting
    Lead Generation
    Business Development
    Sales & Marketing
    Sales Strategy
    Salesforce
  • $40 hourly
    • 5.0/5
    • (10 jobs)
    I'm here to help you get things done! As a Virtual Assistant, my goal is to take away those tedious administrative or technical tasks from busy entrepreneurs so that they can focus on the things that will bring growth and profit to their projects. My attitude and organizational skills make me stand out from day one. My goal is to provide quality work considering: 1- the exact specifics you need. 2- Deadlines. -- Services offered but not limited to: • Virtual/ Administrative works • Appointment Setting and Scheduling • Email/ Calendar Management • Prepare spreadsheets and keep online records • Data Entry in any software
    Featured Skill Executive Assistant
    File Management
    Scheduling
    Google Workspace
    Spanish English Accent
    Light Project Management
    Administrative Support
    Marketing
    Email Marketing
    Task Coordination
    Customer Service
    Personal Administration
    Data Entry
  • $60 hourly
    • 4.9/5
    • (16 jobs)
    With over 14 years of hands-on experience across the USA, Suriname, Dominican Republic, and Haiti. I specialize in delivering successful construction projects that are on time, within budget, and of the highest quality. As a dedicated learner, I thrive on embracing new methods, software, and skills to continually enhance my project management capabilities. 🔧 How I Add Value: I'm here to streamline your construction business by creating efficient systems and processes that maximize productivity and minimize costs. My extensive skill set includes: - Comprehensive Project Planning, Scheduling, and Execution using Gantt Charts. - Expertise in Building Permit Management & Coordination with City/County/Councils. - Precision in Preparing Scope of Works and Construction Administrative Tasks. - Meticulous Management of Project Documentation, Contracts, Invoices, and Payments (QuickBooks Integration). - Manage subcontractors, stakeholders and supplier's relationships. Suppliers and contractors’ negotiation, request for quotations (RFQ). - Communicating with Clients, Project Owners, Sub-Contractors and Suppliers. - Strategic Analysis and Timely Communication with Stakeholders. - Proficient Budgeting, Purchasing, and Logistics Handling. - Risk Management. - Architectural/Technical Drawing Supervision and Space Planning. 🛠️ Software Proficiency: I'm well-versed in utilizing top-tier platforms like Contractor Foreman, Buildertrend, Procore, Asana, and Trello for seamless Construction and Project Management. 🌟 Let's Connect: Ready to reduce overhead and boost efficiency in your construction endeavors? Let's chat! Schedule a brief 15-minute meeting to discuss your unique needs and goals. Looking forward to making your projects a resounding success! 🏆
    Featured Skill Executive Assistant
    Project Management Software
    Gantt Chart
    Digital Project Management
    Buildertrend
    Residential Remodeling
    Latin American Spanish Accent
    Administrative Support
    Customer Support
    Project Scheduling
    Construction
    Construction Management
    Task Coordination
    Data Entry
    Project Management
    Architecture Consultation
  • $10 hourly
    • 4.9/5
    • (3 jobs)
    A proactive problem solver, I'm always willing to research and troubleshoot issues. I have over 5 years of experience in customer and technical support roles, providing support through various channels such as chat, phone, and email. My advanced written and verbal communication skills allow me to effectively convey complex information to customers. Being bilingual in English and Spanish, I can fluently communicate with a wider range of customers. I'm highly skilled in communication, organization, and time management, which enables me to prioritize tasks and work efficiently to meet deadlines.
    Featured Skill Executive Assistant
    Administrative Support
    Appointment Setting
    Appointment Scheduling
    BPO Call Center
    Virtual Assistance
    Phone Support
    Gorgias
    Microsoft Office
    Zendesk
    Customer Satisfaction
    Ticketing System
    Call Scheduling
    Email Support
    Customer Service
    Online Chat Support
  • $20 hourly
    • 5.0/5
    • (6 jobs)
    As a seasoned Business Manager and Legal Support professional, I bring over 5 years of experience in managing business operations and projects, coupled with a strong background in legal support and human resources. My expertise lies in optimizing workflows, enhancing productivity, and ensuring compliance with legal standards. Strengths and Skills: - Business Management: Adept at overseeing business operations, managing resources, and developing strategic plans to drive growth and efficiency. Proven ability to streamline processes, improve performance, and achieve organizational goals. - Project Management: Skilled in planning, executing, and closing projects on time and within budget. Experienced in task delegation, risk assessment, and stakeholder communication to ensure successful project outcomes. - Legal Support: Expert in drafting and editing legal documents, managing court filings, and ensuring compliance with legal procedures. Proficient in handling sensitive information and maintaining confidentiality. - Human Resources: Experienced in recruiting, talent management, and conflict resolution. Successfully managed HR operations for large teams, ensuring effective employee relations and operational efficiency. - Technical Proficiency: Proficient in Google Calendar, Gmail, MS Word, Microsoft Excel, PowerPoint, and CRM systems such as QJM, Netsuite, QuickBooks, Xero, and ClickUp. Familiar with legal-specific CRMs like MyCase, PracticePanther, and Lawmatics. Key Projects and Accomplishments: - Business Management: Implemented strategic initiatives that increased operational efficiency and reduced costs, contributing to overall business growth. - Project Management: Led cross-functional teams in delivering projects ahead of schedule and under budget. Developed and executed project plans that aligned with organizational objectives. - Legal Support: Designed and documented intake and invoicing processes for a law firm, streamlining operations and improving workflow efficiency. - Human Resources: Managed HR operations for a large construction company, overseeing recruitment, payroll, and employee relations. Developed SOPs and documentation for various industries. Education and Certifications: - EF SET Certificate English Test: Score 63/100 (B2 Level) - Extensive training in legal document management and handling sensitive information. I am committed to delivering high-quality business management, project management, and legal support services. My attention to detail, organizational skills, and ability to handle complex tasks make me a valuable asset for any project. I am available for immediate engagement and prefer morning work hours, working from Santo Domingo in the Eastern Time zone.
    Featured Skill Executive Assistant
    Client Management
    Scheduling
    Payroll Accounting
    Legal Assistance
    Phone Communication
    Email Communication
    Administrative Support
    Customer Service Training
    Microsoft Excel
  • $7 hourly
    • 5.0/5
    • (4 jobs)
    Looking for a brilliant all-around virtual assistant to assist you with your eCommerce business? You are in the right spot. I am a college freshman student motivated to be a Virtual Assistant. I have great data entry and organization skills; I also speak two languages which allows me to work with people from various countries. I'm a very hardworking and fast learning person who can't wait to start working as a Virtual Assistant. Admin Work: 🔷Data Entry 🔷G-suite (Google suite, Google Sheets, Google Calendar, etc.) 🔷Microsoft Office (Word, Excel, Outlook, etc.) 🔷File Conversion (PDF to Excel/Word) These are all the tasks that I can help your business with: 🔹Email inquiries and customer support. 🔹Order fulfillment with suppliers. 🔹Handling tracking and returns/refunds. 🔹Social Media engagement - message, comments, and moderation. These are the tools I am knowledgeable in to provide the best service and a smooth onboarding process with your business: 🔷Shopify 🔷Etsy 🔷Oberlo 🔷Aliexpress 🔷Pritify 🔷Reamaze 🔷Zendesk 🔷Gorgias 🔷Trello, Asana and Airtable
    Featured Skill Executive Assistant
    Scheduling
    Shopify
    Form Development
    Administrative Support
    Asana
    File Management
    Trello
    Draft Correspondence
    Google Workspace
    Oberlo
    Staffing Needs
    Inventory Management
    Data Entry
  • $20 hourly
    • 5.0/5
    • (1 job)
    I help manage day-to-day business operations to achieve set goals within expectations. As a certified business manager, I focus on project and operations management, overseeing administrative processes and supporting internal tasks that ensure compliance with company regulations to adequately improve productivity and quality. Areas of Expertise: • Accounting reports. • Copywriting. • Copy editing. • Digital advertising. • Email marketing. • Operations management. • Payroll and billing management. • Project management. • Quality assurance. • Quality control. • Records management. Soft Skills: • Critical thinking. • Leadership & team work. • Problem solving. • Responsibility. • Team & client communication. • Team oversight. • Time management.
    Featured Skill Executive Assistant
    File Maintenance
    Time Management
    Administrative Support
    Virtual Assistance
    Email Communication
    Personnel Records
    Task Coordination
    Financial Reporting
    Records Management
    Problem Solving
    Data Entry
    Budget Management
    Invoicing
    Payroll Accounting
  • $9 hourly
    • 5.0/5
    • (4 jobs)
    I am a bilingual professional specializing in virtual assistance, chat and email support, and social media content creation. With over 5 years of experience in customer service roles at companies like FedEx and TransPerfect, I deliver precise and effective support in both Spanish and English. Additionally, I have experience in video editing using CapCut and graphic design in Canva, making me an asset for brands looking to enhance their digital presence. I hold a degree in International Business, equipping me with strong organizational, administrative, and problem-solving skills. Ready to start immediately.
    Featured Skill Executive Assistant
    Multitasking
    Administrative Support
    Data Entry
    Time Management
    Microsoft Office
    Problem Solving
    Content Moderation
    Canva
    Social Media Content Creation
    Video Editing
    Customer Service
    Email Support
    Online Chat Support
    Virtual Assistance
  • $8 hourly
    • 5.0/5
    • (2 jobs)
    Highly motivated and results-oriented Customer Support Specialist with more than 8 years of experience with a proven track record of delivering exceptional customer experiences across multiple channels (voice, chat, email, social media). Fluent in English and Spanish and with a strong understanding of SaaS products, I excel at problem-solving, building rapport, and exceeding customer expectations. Experienced in working remotely and adept at managing multiple priorities in a fast-paced environment. I am seeking an opportunity to contribute my skills and experience to a company where I can make a significant impact.
    Featured Skill Executive Assistant
    Appointment Setting
    Phone Communication
    Dispatch Technologies Dispatch
    Customer Satisfaction
    Interpersonal Skills
    Customer Support
    Communication Etiquette
    Data Entry
    Email Communication
    Product Knowledge
    Administrative Support
    Customer Service
    Online Chat Support
    Phone Support
    Order Tracking
  • $12 hourly
    • 5.0/5
    • (17 jobs)
    Hi! I’m Melanie Dotel, a Virtual Assistant specializing in Social Media, Content Creation & Graphic Design. I help brands and businesses boost their online presence, create eye-catching content, and streamline their digital workflows. With a degree in Audiovisual Communication and expertise in Digital Marketing & Graphic Design, I bring a unique blend of creativity and strategy to enhance your social media success. 🔥 What I Can Do for You ✅ Social Media Management – From content creation to engagement, I keep your platforms active and growing. ✅ Content Creation & Graphic Design – Eye-catching visuals that align with your brand’s identity. ✅ Video Editing – Engaging videos for Reels, TikTok, YouTube, and more. ✅ Hashtag & Trend Research – Maximizing visibility and organic reach. ✅ Social Media Audits & Strategy – Optimizing your platforms for better performance. ✅ Virtual Assistance – Organizing tasks, emails, schedules, and files for efficiency. ✅ Platform Optimization – Ensuring your social profiles are polished and effective. 🛠 Tools & Expertise 🎨 Graphic Design & Editing: Adobe Photoshop, Illustrator, InDesign, Canva 🎬 Video Editing: Adobe Premiere Pro, Final Cut Pro, CapCut 📅 Project Management: Asana, Trello, Slack, ClickUp, Monday.com 📈 Social Media Tools: Meta Business Suite, Hootsuite, Buffer, Later 📧 Admin & VA Tools: Google Suite, MS Office, ActiveCampaign, Notion 📱 Platforms I Manage ✔ Instagram | ✔ Facebook | ✔ Pinterest | ✔ TikTok | ✔ Twitter | ✔ YouTube 📩 Ready to elevate your brand? Let’s connect and make an impact!
    Featured Skill Executive Assistant
    Social Media Management
    WordPress
    Video Editing
    Administrative Support
    Community Management
    Customer Service
    Light Project Management
    Executive Support
    Social Media Content
    Marketing Strategy
    Writing
    Content Creation
    Data Entry
  • $9 hourly
    • 5.0/5
    • (5 jobs)
    Hello there👋🏻 I'm Angelica Ramos, a dedicated bilingual En & Spanish and B2 French freelancer specializing in data entry, virtual assistance, and document processing. With over 4 years of experience, I've worked as a legal document processing team leader, virtual assistant and customer specialist handling tickets and emails. My approach is driven by a commitment to excellence. I ensure that every project I undertake is completed to the highest standards, and I won't consider it finished until my client is completely satisfied. Here are some of my best practices and qualities: ✅ Detail-Oriented ✅ Time Management ✅ Rapid Learning Skills ✅ Team Player ✅ Goal-Oriented ✅ Proactive ✅ Highly Organized ✅ Reliable These qualities have allowed me to excel in my roles and deliver exceptional results consistently. I look forward to the opportunity to bring my expertise to your projects and help you achieve your goals.✨
    Featured Skill Executive Assistant
    Administrative Support
    Receptionist Skills
    Case Management
    Customer Satisfaction
    Draft Correspondence
    Customer Service
    Document Review
    Immigration Law
    Salesforce
    Legal Assistance
    Data Entry
    Spanish
    Legal
    Zendesk
    Email Support
  • $12 hourly
    • 4.7/5
    • (28 jobs)
    Thank you for visiting my profile, I am responsible, disciplined, and a fast learner. I have been playing an important role as a customer support in the call center industry for high-profile companies such as Foot Locker, Altice, Roblox, and Home Exchange and I have also worked on several translation projects through Upwork with 100% satisfaction from my clients. How I can help you: ✅Customer Support - Live chat support - Email Support - Phone support - Social media support ✅Translation Services - Proofreading - ENG/SPN -SPN-ENG emails, messages and ordinary documents translation - ENG/SPN -SPN-ENG translation of agreements, contracts, covenants - ENG/SPN -SPN-ENG Translation of technical handbooks, manuals, instructions, and medical diagnoses. ✅Admin Work - Data Entry - G-suite (Google Docs, Google Sheet, etc.) - Microsoft Office (Word, Excel/ CSV files, Outlook, etc.) - Collecting emails and contact information - Internet Research
    Featured Skill Executive Assistant
    Shopify
    File Management
    Administrative Support
    Zendesk
    UX & UI
    Figma
    Translation
    Virtual Assistance
    Customer Support
    Email Support
    Online Chat Support
    Customer Service
    Data Entry
    English
    Spanish
  • $10 hourly
    • 4.9/5
    • (3 jobs)
    I'm a freelancer with a degree in Marketing and experience for 13 years in Customer Service, Supervision, Administrative and Sales fields providing outstanding results with minimal supervision and collaborating in team. My extensive expertise in managing diverse client requirements and my high sense of empathy and profesionalism have prepared me to excel in any role. Handling in & outbound calls, emails, chats, data entry, internet browsing, proficiency in CRMs, Google Workspace, MS Office Suite, Voice and Text appl, Meeting tools, etc. If you are looking for someone who is friendly and enjoys talking to people, reliable, fast learner, good listener, adaptable, organized, teamplayer, multitasker, proactive, who has strong organizational skills, attention to details, time management, human relations, strong work ethic, advanced software skills and problem solving development, you can count on me. During those years of hard work and dedication, I've learned that taking action to achieve goals and keeping customers happy are the key to success in any business. Thanks for stopping by. Let's connect if I am a good fit for you. Rosy Perez
    Featured Skill Executive Assistant
    Virtual Assistance
    Customer Service
    CRM Software
    Administrative Support
    Project Management
    Email Support
    Executive Support
    Lead Generation
    Telemarketing
    Sales
    Customer Support
    Real Estate
    Appointment Scheduling
    Time Management
    Microsoft Office
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