Hire the best Executive Assistants in Bacolod, PH

Check out Executive Assistants in Bacolod, PH with the skills you need for your next job.
Clients rate Executive Assistants
Rating is 4.6 out of 5.
4.6/5
based on 11,451 client reviews
  • $15 hourly
    I'm a 9-year customer service supervisor, that because analytical complex problem solver is not an official title. I live and breathe customer service, that already had turned relationship-building into my lifestyle. I am currently looking for challenging projects and opportunities to help you achieve your goals through customer service and relationship building, and open for a part-time job that will help me start my career in Upwork. I am committed to delivering results on a specified timeline and is totally flexible to work with any given time zone. Other than that I had been a Quality Assurance Specialist, giving me the advantage of analytics and QA support. I am also well versed in the specialities below that I have developed through my daily work experience: Appointment Setting MS Office Recruitment Administrative Support Customer Service and Technical Support Billing Research Sales and Marketing Telemarketing and Email Marketing Real Estate Transcriptions Management Coaching Team Lead Retention Collection YOU would love working with me because you value a result-oriented, flexible and a customer-driven professional that can deliver. Spare some time for an interview and let's discuss possibilities where I can be of assistance.
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    Sourcing
    Recruiting
    Interpersonal Skills
    Microsoft Excel
    Management Skills
    Candidate Sourcing
    Customer Service
    Administrative Support
    Candidate Interviewing
    Communication Etiquette
    Phone Communication
    Staff Recruitment & Management
    Resume Screening
    Order Processing
  • $8 hourly
    For over 6 years of experience working with Scheduling, Staffing, Reports, Excel, and Google Sheets. My skills have been developed and shared with my clients with 100% satisfaction and beyond expectations. I've been working in different places, online and office. I worked with Real Estate, Tax Debt Settlement, Customer Support with Shopify Experience, and Lead generation, experience with cold calling, Transcription, compiling reports, and spreadsheets. I have knowledge of IT programming languages and databases and do photoshop in my free time. I always pride myself on being extremely professional and to aim for a well-delivered job before a deadline. I am extremely proud of my personable yet professional manner and possess excellent communication skills. I look forward to working with you and helping you streamline your tasks to improve your business.
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    Administrative Support
    Email Communication
    Data Mining
    Customer Support
    Data Analysis
    Scheduling
    Automation
    Accuracy Verification
    Online Chat Support
    Microsoft Excel
    Email Support
    File Maintenance
    Data Entry
  • $7 hourly
    I am a hardworking, multi-tasker and fast learner individual. I have an excellent PC and Microsoft Office skills, a high attention to detail and good time management skills. I have 5 years of experience in Customer Service in a call center environment. I'm good in communicating and dealing with people. Most of all, I am motivated to deliver exceptional customer service to clients. I specialize in delivering online support to clients in a professional and organized manner, through: emails, tech support and customer service. I can offer admin support jobs, translation Tagalog/Filipino to English(vice versa), data entry, web research, Amazon product research, VA and transcription.
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    Error Detection
    English
    Data Mining
    Administrative Support
    BPO Call Center
    CRM Software
    Online Research
    Customer Service
    General Transcription
    File Management
    Data Entry
  • $10 hourly
    My 15 years in the BPO industry taught me a lot of marketing and administrative skills. I was a team lead for more than 2 years in different client programs. My goal is to acquire a job where my skills would be most efficient and learn new ideas at the same time. Our agency is composed of experienced sales representatives and telemarketers. We are able to work in a controlled environment if needed.
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    Relationship Management
    Email Communication
    Administrative Support
    Data Scraping
    Data Entry
    Credit Scoring
    Credit Report
    Project Management
    Credit Repair
    Lead Generation
    Customer Support
    Customer Service
    Real Estate
    Phone Support
  • $5 hourly
    Greetings. I have been in the BPO industry for more than 10 years providing technical and customer service help for overseas clients. I have been trained and had accumulated with so many skills. Skills that I will be happy to share with and put to good use for the benefit of a job that requires maximum proficiency & quality. One of my best key points is that I'm a fast learner and easily able to adapt in a hectic working environment. I can also work with under minimum supervision & limited tools. Highly focus and discipline which in my opinion is the most important traits for a freelancer. My job rating says it all, So enough with the introduction grab a cup of coffee ☕ and message me and you got yourself a dedicated colleague to help you out. Why should you hire me? ☞ Outstanding ability to work with community and professional groups. ☞ Highly organized and making sure that any data or work are submitted cleanly. ☞ Communicated with clients and suppliers by phone and chat and provided prompt customer service. ☞ Computer skills: Microsoft Office, Slack and Google Docs. ☞ Eager to make sure client expectations are fully understood at the start of a project. ☞ Active email user (Typically respond within 24 hours or less) Tools and CRM that I am familiar with : - Seibel - Legacy - Purecloud - Bond - Zendesk (Check Request Only) - Slack - Goggle Docs - Einstein 360
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    Administrative Support
    Technical Support
    Google Docs
    Data Entry
    Online Research
    Customer Service
    Quality Assurance
    Online Chat Support
  • $9 hourly
    I am a well-motivated professional who finds joy in helping customers resolve problems, as well as helping my clients manage their businesses, I am always driven and enthusiastic to work and get the job done. I am a college graduate and a licensed Nurse by profession, but I pursued an awesome career in the customer service and e-commerce industry. I have 10 quality years of experience and worked for various companies like Heroclip, Amazon, OPT7, 4pawspets, Solid Lift Parts, Earthling.co, Convergys, and a lot more. I'm proficient with various applications and tools like Shopify, Stripe, WordPress, Infusionsoft, Samcart, ASANA, Quickbooks, Shiphero, Finale, GSUITE, etc. I really love customer service, and I am always excited to impart what I learned to any company, I have sufficient knowledge of different CRM apps like Help Scout, Gorgias, Zendesk, Live agent, Zoho, Outlook, and Reply manager. In my last job, I formed a significant customer and company relationship resulting in a huge increase in revenue and customer retention. I am a learner, and I always want to improve, I invested in good quality equipment and a peaceful working office to provide the best quality of work without distractions.
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    Shopify
    Social Media Marketing
    Administrative Support
    Technical Support
    Online Chat Support
    Social Media Management
    Customer Support
  • $5 hourly
    I have been working with the BPO Industry for more than 16 years. With my first BPO company, I was assigned as an outbound technical support representative for 5 Stars hotel in the United States of America, we call guest at the hotel to set up their internet connection inside their rooms after check in for 6 months. The second company I work with is Teletech-Bacolod. I was assigned to work as an Inbound and Outbound representative with Accenture for technical support and sales in cable and internet service in the United States of America and Australia for 5 years. Then I transferred to Transcom-Bacolod and was assigned to do inbound and outbound calls for a Telco company doing CSR, TSR and Sales for 2 years. The last BPO I worked with was Teleperformance, I was assigned as a travel agent to two of the biggest travel agencies in the United States of America and tasked to do sales and CSR for 5 years. I also worked with Wellcare Healthcare insurance for both outbound and inbound CSR and sales for 3 years. I always want to get the job done as soon as I can. I can give my full time commitment to any project that will be assigned to me. I am open to all projects with unlimited time. With all the experiences I had with my previous work experiences, I believe that I can be taught easily and give my full commitment into it. Regarding Data Entry task, I do not have any experience about it but I am willing to learn. I can only speak, write and understand English. My email address is Rizzajm30@hotmail.com. Respectfully, Rizza Joi M. Tad-y
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    Event, Travel & Hospitality Software
    Travel Planning
    Travefy Agent
    Sales
    Administrative Support
    Email Communication
    Technical Support
    Customer Service
    Data Entry
  • $9 hourly
    • Registered Nurse with huge experience in health care practice • With deep knowledge of principles, practices and regulations concerning health care • On the past experience: MS Excel, Data Entry, Web Research, Data Mining, Copy pasting job via spreadsheet online. • Performed very well for each project handled. • Fast Learner and Critical Thinker which I believed is my asset when working. • Have fast and reliable internet connection that is used when working online. • Can speak English Language fluently to have a better understanding to client's concern and give them satisfaction about my job details. • Willing to share all of my skills and abilities into your company and give you satisfaction. • Effective communication, interpersonal problem solving skills • Extensive knowledge of complex medical terms and procedures. • Skilled in developing trust and build good rapport with clients. • Able to work with minimum supervision • Can adopt and adjust under stressful situation • Able to maximize time and loading work. • Flexible, result-oriented and can easily get well with others. • Can handle Microsoft applications and other windows program.
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    EMR Data Entry
    Nursing
    Medical Terminology
    Company Research
    Administrative Support
    Medical Report
    Data Annotation
    Microsoft Excel
    Accuracy Verification
    Online Research
    Data Entry
    CRM Software
    Critical Thinking Skills
    List Building
    Google Docs
  • $10 hourly
    I have over 12 years of customer service experience. (including email, chat, and over the phone). I am an expert in email handling, data entry, internet searching, and search engine optimization, and an expert in general admin work using Microsoft Office tools (MS Word, MS Excel). Also, I am fluent in oral and written English and I have knowledge of technical products, sales, and billing. I have a friendly, professional demeanor and am a confident multitasker. I work accurately and give good attention to details. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service representative and/or a freelancer for any additional projects you need assistance with.
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    Cold Calling
    Appointment Setting
    Real Estate Cold Calling
    Customer Support
    Zendesk
    KPI Metric Development
    Interpersonal Skills
    Administrative Support
    Email Communication
    Data Entry
    Time Management
  • $6 hourly
    Complete administrative tasks to support the company. Sends and handles notifications and feedback for services. Setting appointments, and updating calendar systems, daily notes, and databases. Maintains an organized filing system. Handles tasks related to event planning. Assists with improving company processes and programs including data entry. Provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. Responsible for generating leads through research, phone calls, social media and emails. Knowledgeable and dedicated customer service professional with extensive experience in Business Process Outsourcing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. I am committed to maintaining professional relationships to increase profitability and drive business results.
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    Email Communication
    Customer Service
    Administrative Support
    Phone Communication
    Selling
    Drawing
    Appointment Scheduling
    Sales Presentation
    QuickBooks Online
    Computer Skills
    Data Entry
    Lead Generation
  • $15 hourly
    A Top-Rated Plus, representing the top 3% of performers on Upwork and displaying proven success on large or long-term contracts. Thank you for taking the time to check my profile. If you don't mean business, kindly skip me but if you do. Look into the services We offer. If it's something that you need, shoot me an interview. We will help you grow your business. I have managed different customer and non-customer-facing teams with unique functions. I've worked in Campaigns that deal with real estate, Solar, Credit Repair, Internet Marketing, and SaaS. I've helped businesses from small-scale start-ups to medium-size businesses in establishing and improving their operations by promoting efficiency, identifying OKRs, and enhancing their processes. I have a total of 10 and counting years working with Australian, Canadian, and American projects. I can guarantee that whatever jobs are taken are all done with satisfaction and meet above expectations. HIGHLIGHTS: 🔥 Revenue-Driven 🔥 Results oriented 🔥 Clear English communication 🔥Meticulous attention to details 🔥 Persuasive 🔥Due-date oriented 🔥 Exceed Clients satisfaction 🔥 multi-tasking 🔥Has a BIG HEART for your success Below are the Lists of expertise that I can be of service: • Customer Service Manager • Credit Repair Specialist • Rounder Virtual Assistant Specialist • Product trainer • Digital Marketing • Sales representative • Technical support (ISP) • Customer Support (Phone, Email, and Chat) • Data Entry • Data Analysis • Admin task • Microsoft Office Management • Assistant accountant (Intuit Online Payroll) • Realstate(cold caller) • E-commerce (Amazon campaign) • Social Media manager With experience as a Credit repair Expert and Closer, pulling out a credit report analyzes the Credit History of the client, credit education on how to increase the score, Customer support for any Credit repair services, and the service's importance to retain the client's membership. Follows up with clients through text, email, and call. Results-oriented and highly organized with particular interest and expertise in corporate customer service, quality control, and safety. I am experienced working in many diverse leadership roles ranging from one-on-one mentoring to team coaching, along with facilitating a small group. contact: Skype: live:.cid.25687fe9d38aabd6 Whatsapp: +639497816873 Thanks, Israel C.
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    Customer Service
    Credit Repair
    Administrative Support
    Inbound Inquiry
    Business with 10-99 Employees
    Communication Etiquette
    Providing Information to Callers
    Scheduling
    Customer Relationship Management
    Technical Support
    Customer Support
    Technical Project Management
    Microsoft Excel
  • $5 hourly
    As a Freelance Contractor I take pride in always providing the same level of ACCURACY and QUALITY for my clients. I have extensive experience and it has always been my passion to get involve in the areas of : - Data Entry - Data Research - Data Analysis - Internet Marketing -Customer Service -Technical Support To all employers : If you are looking to get work done and get the best results then don't look elsewhere but consider me for the role. It's not about awarding the job to the lowest bidder but it's all about finding the right contractor who understands the specifics of the campaign and has above average comprehension. It's all about hiring the best contractor that you can keep for long term and rely on any given tasks assigned. It's all about getting the work done, No excuses. QUALITY and ACCURACY is what I have to deliver and exceed my client's expectation.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    eCommerce
    Phone Support
    Online Chat Support
    Outbound Sales
    Customer Relationship Management
    Email Communication
    Customer Support
    Administrative Support
    Microsoft Word
    Phone Communication
    Microsoft Excel
    Telemarketing
    Telephone Handling
    Data Encoding
    Internet Research
  • $8 hourly
    🟢 Available Now 💼 +5 Years in Customer Support 🏆 Experienced Executive Assistant 🌟 Upwork Top Rated ❤️ Has a big HEART for your business. Here's how I can help you achieve an efficient, effective, and successful project 👇👇👇 🔥 Project Management Tools: Asana, Monday.com, Trello, ClickUp. 🔥 E-commerce Platforms: Shopify, eBay, Ali Express. 🔥 Dropshipping Tools: Oberlo, Ali Express. 🔥 Order Fulfillment: ShipBob. 🔥 Multichannel Selling: Sellbrite. 🔥 Customer Support Tools: Various support channels (phone, email, live chat, social media, in-person), self-service options, technical and proactive support. Platforms include Zendesk, Gorgias, Freshdesk. 🔥 Marketing Tools: Social media marketing (Facebook, Instagram, LinkedIn), influencer outreach, content strategy and posting, comment and message management, post scheduling (via Later), jobs and ads posting, posting integration across different social media platforms. 🔥 Productivity Tools: Microsoft Office (Word, Excel, PowerPoint), Google Docs, Google Spreadsheet, Google Drive. 🔥 Email Marketing: Mailchimp, Klaviyo. So there, let's talk on how you can save your time and energy while growing your business. 😉 🟢 If you're sold and think we're a good fit... 💬 Drop a personalized message and let me know. 📞 What time works best for you for a discovery call? Could it be? Is it me? Let's talk.📱
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Google Workspace
    Email Communication
    Communications
    Administrative Support
    Phone Communication
    Customer Support
    Data Entry
    Client Management
    Virtual Assistance
    Scheduling
    Lead Generation
    Customer Service
    Social Media Management
    Email Support
    Phone Support
  • $10 hourly
    Looking for a world-class Customer Service Representative? Search no further, because I am ready for the job. With over 7 years experience as a Call Center Representative, I will step in and make an immediate contribution to your campany’s continued success. You are seeking someone who can answer high number of calls daily, resolve issues quickly, and that is exactly what I am prepared to do. As a Call Center Representative, I maintain a high degree of professionalism while performing above expectations and ensuring high levels of customer satisfaction. I have already gained a lot of experience in customer service for the past 9 years. My previous work was focused on customer service, technical support and sales. In these jobs, I've learned how to adapt customer's expectations, tackle and resolve customer's issues, taking high volume of calls everyday and talking to a different types of customers in the U.S, processing their orders, discussed about their bill, walked through customers to resolve their technical issues. In addition, I am a critical thinker, strong problem solver, and people person.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Customer Service
    Phone Communication
    Data Entry
    Administrative Support
    Computer Skills
    Technical Support
    Customer Support
    Order Tracking
    Zendesk
  • $13 hourly
    ▶ Just a simple person looking for a long-term partner to help run their business or help them in their daily tasks. Open to VA, Executive Assistant, Lead Generation, Talent Sourcing, Recruitment, Promotion, CRM Management, Data/files Management, Data Entry Specialist, Data Analyst, Email Marketing and alike roles. ◀ Do you want to enjoy your precious time without worrying about meeting your daily task? Well, you have found me. If you came to my profile it is because you are looking for someone to help you with your project or task, someone you can entrust those time-consuming tasks that don't give you a break in your busy schedule. How much does your time cost? much more than mine for sure. My name is Lizzy, thank you for checking me out! SKILLS and KNOWLEDGE I CAN OFFER BEST: I can be your go-to Virtual Assistant/Executive Assistant AMAZON FBA Technician Support Lead Generation Technical Support Chat Support List Building Email Manager/Assistance/Marketing I'm good with Researching Amazon Product with Keywords Research / Product Listings Setting schedules/travels/meetings Transcription Order Entry Listing Data Entry Website Management Basic of Drop shipping Project Promotion Mortgage Loan Processing Basic Editing / Designing Cryptocurrency / NFT Discord Moderation NFT Shilling in Discord Discord, Twitter and Reddit Promotion/Posting TOOLS I'M GOOD WITH: ✅MS365 ✅GSUITE ✅CANVA ✅XERO ✅ASANA ✅SLACK ✅ZOHO ✅ZOOM ✅LOOM ✅SCRIBE ✅COPY AI ✅KEEPA ✅NOTION ✅APOLLO ✅DROPBOX ✅CALENDLY ✅INDEED ✅QUICKBOOKS ✅HELIUM10 ✅HUNTER.io ✅ZOOMINFO ✅BULLHORN ✅HUBSPOT ✅WORDPRESS ✅BASE CAMP ✅BAMBOOHR ✅SHIPSTATION ✅MONDAY.COM ✅JUNGLE SCOUT ✅NEVERBOUNCE ✅BOOLEAN SEARCH ✅TRUEPEOPLESEARCH ✅LINKEDIN SALES NAVIGATOR ✅BASIC OF AMAZON, SHOPIFY, ALIBABA & ETSY *Social Media Platforms: LinkedIn Facebook Twitter Tiktok Discord Instagram Snapchat Pinterest ▶ MY SYSTEM: 50 Mbps stable internet connection (wired/fibr) with back up prepaid connection Windows 10 Computer Set with 16GB RAM Headset with noise cancellation if needed HD Webcam (1280x960) If you think that I can help you with your daily task or project, I can do full-time/Part-time/Freelance. Let's do a discovery call to see if we are a match! 😊
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Email Support
    Technical Support
    Market Research
    Ecommerce Support
    Online Chat Support
    Product Research
    Administrative Support
    Inventory Management
    Recruiting
    Email Communication
    Lead Generation
    Data Entry
    Product Listings
  • $8 hourly
    With more than 11 years of experience in Billing and Collections, I am adept in team leadership, vendor coordination, and process improvements. I have a solid foundation and a passion for efficient billing operations. I attribute my success because I have refined my interpersonal skill set and built effective working relationships with senior leaders. Moreover, while my experience has afforded me a well-rounded skill set, I excel at: *Managing vendor and customer questions and resolving issues. *Coordinating between departments to correct billing and optimize communication. *Supervising management and staff effectively. *Executive Administrative Tasks *File and Documentation Management *Data Entry *Managing database (ie filing | sending | updating, etc.,) *MS Office Applications (Word, Excel, Powerpoint) *Calendar Management (Scheduling, Appointment Setting.,) *Accountability Coach (Reminders, Tasks, To Dos) I am a self-starter and excel at handling customer inquiries, policy changes, and resolving conflicts quickly. I hope to bring first-rate service to your clients and support your business goals.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Inbound Inquiry
    Email Support
    Customer Support
    Account Management
    Administrative Support
    Telemarketing
    Technical Support
    Sales
    Data Entry
  • $9 hourly
    I have been successful customer support in any field over the last 10 years. I can help you with back-office tasks, research, filing, data entry, and other administrative tasks. I always aim for a long term commitment and helping other individuals grow and succeed in any way I can. Tools and online platform I am familiar with: Airbnb, Expedia, booking.com, Rentals United, VRBO/Homeaway, Guesty, Properly, Breezeway, Airtable, Google Apps, Gsuite, Zoho, Keycafe,1password, Ring Central, Slack, Asana.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Customer Support
    Online Transaction Processing
    Sales Strategy
    Customer Satisfaction
    Travel Planning
    Data Extraction
    Email Communication
    Focus Group Moderation
    Online Chat Support
    Administrative Support
  • $7 hourly
    15 years of total experience in the BPO industry, specializing in Talent Acquisition and People Management. Demonstrated history of working end-to-end recruitment operations guiding the team of Supervisors and Recruiters to ensure business delivery while maintaining strong relationship with stakeholders and clients. Skilled in Executive Research, Database Management, Customer Relationship Management (CRM), Technical Recruiting, Staffing Service, Human Resource and People Development. I manage all phases of full cycle recruiting from opening a requisition, sourcing to onboarding and placement. I have the ability to source high caliber candidates for any open positions. Successfully processed and interviewed employees from various positions, ranging from Corporate, Executive, Business Support and C-Level Roles. I have worked with various clients and industries, supporting Customer Service, Technical Support, Retail, Manufacturing, Healthcare, Engineering, Ecommerce, Real Estate, and General Administration. I have actively partnered with the Service Delivery, Training, Analytics, Learning and Development, Human Resource and clients to understand and anticipate recruiting needs, supporting retention building activities, and implement in both recruitment and onboarding process improvement. Throughout my career, I have developed strong skills in communication, negotiation, stakeholder management, problem-solving, and compliance. I am also a certified BBSI Recruiter which enhanced by ability to attract and retain top talent. My goal is to leverage my expertise and passion in Recruiting to help the company and its client achieve their business objective and growth. I am also eager to learn new skills, technologies and best practices in the dynamic and competitive industry.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Sourcing
    Writing
    Administrative Support
    Leadership Skills
    Time Management
    Decision Making
    Candidate Interviewing
    Data Encoding
    Technical Writing
    Communication Skills
  • $30 hourly
    A hard working individual whose willing to take the challenge of every task given. Seeking for a challenging and rewarding post in a dynamic company where I can use my strong technical knowledge and skills.
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    WordPress
    Administrative Support
    Helpdesk
    Content Management
    Photo Editing
    Technical Support
  • $7 hourly
    I’ve held several administrative duties for a lead generation/sales team, social media management (content creation), data entry positions, transferring data, web research, email response, recruitment, team management, agent monitoring (coaching), and reports to the immediate supervisor. Basic to intermediate skills/knowledge in Graphic design and Video Editing. I have years of experience in the BPO Industry as a Customer Service Representative, Technical Support as well as Quality Control Analyst, Floor Support, and Trainer. Also did, Blog editing, Article Proofreading, and Rewriting for different clients in Upwork. With extensive experience supporting all levels of a department and working directly with external vendors, I take direction well and can complete a heavy workload and complete projects under minimal supervision. I love helping out other people while learning from them. WHY WOULD YOU HIRE ME? I am always open to new challenges and a quick passionate learner.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Content Writing
    Online Research
    Writing
    ChatGPT
    ESL Teaching
    Content Creation
    Graphic Design
    Customer Service
    Administrative Support
    Technical Support
    Video Editing
    Social Media Content Creation
    Data Entry
  • $6 hourly
    Hi, I'm Jerwin. A self-motivated professional, that thrives on innovation, overcoming challenges, learning new skills, and encouraging growth, possesses invaluable qualities that can drive success in any professional environment. Hi, I'm a Freelance SEO Specialist from the Philippines. I can help businesses increase their online traffic with effective SEO strategies. Started working as SEO SPECIALIST in March this year until June 2023. I worked as Data Entry Specialist for more than 2 years. Manually update their records and update the customer recipient status using the main tool, based on the text or emailed results from senior consumers. Retrieving their medical records and history from different hospitals and nursing homes for processing and matching the correct community for senior our senior consumers. Searching within the system to pair a consumer review with the correct community, or reporting if that community does not yet exist in our records using basic matching/analysis. Gather information from the senior living community website and create a listing and saved it in the directory and salesforce. Create weekly reports. I had experience working as an Inbound phone and email/chat support. I troubleshoot customers' defective cameras for hunters, walk them through how to set them up, especially for new customers, and help them replace faulty cameras through email. Working in a Real Estate Company in the US as a Virtual Assistant, cold calling, and setting up appointments for prospective sellers and buyers and sending them text messages, and emailing them the available properties. Generating Leads, Skip tracing, Managing companies folder, and organizing them. I had working experience in the BPO industry for almost ten years. I am working as technical support under a Telco Company in the US for customers with no internet connection, phone issues, and cable reception/signal problems. I make sure that the customer can connect to the internet. Walk them thru on how to navigate and connect their devices to the internet, both hardwire and wireless connection, including smartphones, and tablets for Windows, android, and ios operating systems, making changes to the settings of the modem and email issues—providing basic information about computer and antivirus software. For phone issues, I am assisting customers with no dial tone, voice mail, and unable to make outgoing calls, and phone feature issues. Excellent customer service is my top priority. HIRE ME!
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Receptionist Skills
    Medical Report
    Google Analytics
    Google Workspace
    Microsoft Excel
    Real Estate Cold Calling
    Customer Service
    Administrative Support
    Answered Ticket
    Data Entry
    Customer Support
    Ticketing System
    Technical Support
    Order Tracking
    Email Support
  • $12 hourly
    Growing a business is never easy. I can help you complete important tasks so you can focus on what you do best and manage your business efficiently. Here are a few of many things I have experience with that will surely make your campaign/project run successfully: ⚡ CRM/ Email Management ⚡ Administrative support ⚡ Calendar Management ⚡ Internet research-trending topics, social media events, etc ⚡ Data entry and word processing ⚡ Customer support-Order processing and invoicing ⚡ Photo Editing Tools Used: ✔️ Google Suite ✔️ Office 365 ✔️ Hubspot ✔️ Infusionsoft (KEAP) ✔️ CLIO Manage ✔️ Salesforce ✔️ ZOHO ✔️ Asana ✔️Canva ✔️ Ringcentral ✔️Shopify ✔️Dropbox Let me know! I'm just a click away 😊
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Project Management
    Communications
    Calendar
    Customer Support
    Email Communication
    Themis Solutions Clio
    Customer Service
    Time Management
    File Management
    Microsoft Excel
    Canva
    Salesforce
    Administrative Support
    HubSpot
    Email Support
  • $20 hourly
    Licensed teacher and curriculum writer with sixteen years of local and international teaching experience to diverse groups of learners such as the Philippines, Saudi Arabia, and Malaysia. Passion for teaching with profound ability and skills to make students understand the most difficult Mathematical theorems and algebraic formulas. Rich experience in teaching Mathematics, English and delivering seminars and trainings on developing 21st Century Skills and the use of computer technology and the internet in teaching. Experienced academic researcher in education and a statistician. Proficient in speaking English and has rich knowledge in using and teaching various computer programs and software. I am also a Virtual Assistant and an Advertising Manager, rolled into one, with guaranteed experience in different platforms that include, but are not limited to Aweber, PPC Entourage, Amazon, and Facebook Business Ads.
    vsuc_fltilesrefresh_TrophyIcon Executive Assistant
    Education
    Statistics
    Proofreading
    Administrative Support
    English
    Amazon PPC
    Academic Writing
    Content Writing
    Curriculum Development
    Lesson Plan Writing
    Data Entry
  • $9 hourly
    NOTE: Top rated badge gone after 3 years of Upwork hiatus. Looking forward to have it back. :) Client satisfaction and quality work are always my top priorities. Proficient in LEAD GENERATION, EMAIL OUTREACH for backlinks(Lemlist & Pitchbox user here), ENGLISH to FILIPINO TRANSLATION, CHAT/EMAIL SUPPORT, and various ADMIN SUPPORT TASKS(Ebay & Amazon Product Listing, B2B Listing, Web Research and etc). Before deciding to be a fully pledged freelancer, I was employed as a Customer Service Specialist and transitioned my position to a Liaison Officer in an HMO Company(Intellicare Asalus Corporation) for 4 years and I have also 2 years clinical experience in the hospital working as a Nurse. My work history feedback proves that I am highly organized, reliable and efficient in every aspect of my work. I guarantee prompt response if you wish to message me for an interview for your job post. "A Good Reputation Is More Valuable Than Money."--- Publilius Syrus
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    Email Deliverability
    General Transcription
    Email Marketing
    Administrative Support
    Lead Generation
    Data Entry
    Medical Records Research
    Filipino to English Translation
    Data Mining
  • $10 hourly
    Hello! I have had a diverse range of job experiences that have equipped me with a wide array of skills. Over the past 5 years, I have been immersed in the BPO industry, honing exceptional communication and problem-solving abilities. As a tech support representative at Time Warner Cable and a Sales Representative at Sears Canada, I gained valuable expertise in customer assistance and product sales. In 2015, I embarked on a freelancing journey, becoming a virtual assistant for a Shopify store. This venture lasted for 3 years and provided me with valuable multitasking capabilities as I juggled multiple jobs simultaneously. This experience strengthened my time management skills, allowing me to efficiently handle various tasks. Additionally, I worked for a wholesale company based in Los Angeles as a sales account representative for 3 years while also serving as a part-time cold calling Manager for a government ERC program. This opportunity further enhanced my sales and communication proficiencies. More recently, I have been working as a WordPress Admin and Video Editor, leveraging my technical skills in website management and multimedia production. Alongside this, I have extensive experience as a virtual assistant, specializing in WordPress and Squarespace website management, calendar scheduling, invoicing and billing. Moreover, I possess expertise in video editing and managing social media accounts on platforms like Facebook and Instagram. Beyond my professional endeavors, I am an avid gamer and had the fortune of working as a beta tester for an online game. This experience showcases my keen attention to detail and passion for gaming. Given my diverse job experiences and versatile skill set, I am a valuable candidate for a variety of roles within the BPO industry or any industry that necessitates excellent multitasking and communication skills. Whether it's providing top-notch customer support, managing websites and social media, or delivering creative multimedia solutions, I am well-equipped to excel in any challenge thrown my way.
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    WordPress
    Adobe Premiere Pro
    Customer Service
    Technical Support
    Customer Support
    Email Communication
    Data Entry
    Administrative Support
    Online Chat Support
    Social Media Management
  • $5 hourly
    I am a graduate of Electronics and Communications Engineering. I have also taken up units in Accountancy and worked as a Business Development Assistant, which enabled me to be familiar and equipped with knowledge regarding Office Administration and Office/Admin works. I was also privilege to work for a Call Center where my English communication skill had been improved, both written and oral.
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    Microsoft SharePoint Administration
    Email Support
    Email Communication
    Form Completion
    Freedcamp
    Administrative Support
    English Tutoring
    Typing
    Microsoft Word
    Data Entry
    Microsoft Excel
  • $9 hourly
    As an experienced call center agent since 2006, I consider my self an asset to a company that would need my expertise technical or customer service representative. I have worked with travel account, technical internet account, technical television cable account, technical mobile phone account, technical sales and also with a couple of outbound campaigns. I am very flexible and in need of a long term job. I have worked with a company lately as a System Network Admin and I am very knowledgeable on software and hardware.I am also knowledgeable on server setup, configuration and maintenance.
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    Data Entry
    Customer Support
    Email Communication
    Customer Service
    Spreadsheet Software
    Administrative Support
    Online Chat Support
    Phone Support
    Order Tracking
    Email Support
    Zendesk
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