Hire the best Executive Assistants in Covington, GA
Check out Executive Assistants in Covington, GA with the skills you need for your next job.
- $25 hourly
- 5.0/5
- (6 jobs)
My position as a Remote Customer Service Advocate, which I have over 10 years experience, plays a pivotal role in championing the needs and concerns of the customers while operating within a remote call center environment. My responsibilities include the following: Customer Advocacy: I serve as the primary point of contact for customers, advocating for their interests, and ensuring their voices are heard within the organization. Liaison Between Customers and Teams: I serve as the primary point of contact for customers, effectively communicating their feedback, inquiries, and issues to relevant internal departments, and coordinating cross-functional efforts to resolve them. Issue Resolution: I proactively identify and address customer concerns, striving to resolve issues promptly and effectively to enhance overall satisfaction and loyalty. Empathetic Communication: Engage with customers empathetically, actively listening to their feedback, and providing personalized assistance to meet their individual needs and preferences. Escalation Management: Managing escalated customer cases with a sense of urgency and professionalism, collaborating with relevant teams to expedite resolutions and prevent recurrence. Policy Adherence: Adhere to company policies, procedures, and service standards while advocating for fair and equitable treatment of customers in line with organizational values. Remote Collaboration: Collaborating effectively with remote team members, supervisors, and cross-functional teams using virtual communication tools to share insights, best practices, and customer feedback. Documentation and Reporting: Documenting detailed records of customer interactions, including inquiries, resolutions, and feedback, and generating reports to track trends and identify areas for improvement. Continuous Improvement: Proactively seeking opportunities to enhance the customer experience, contributing ideas for process improvements, product enhancements, and service innovations.
Executive Assistant
Medical TerminologyCustomer EngagementAdministrative SupportCustomer CareCustomer ExperienceCustomer Service - $30 hourly
- 0.0/5
- (0 jobs)
During the past 11 years I have mastered every employment climate since the great recession, helping everyone from homeless individuals up to executive level jobseekers in obtaining their dream careers. My gift is helping job seekers find out where they fit in the workforce no matter what career level. I carry 15 years experience of HR knowledge, proofreading, administrative support, business management and branding experience, and intuitive motivational speaking. My foundational services are resume writing, cover letters, career coaching and staff development planning. I've helped over 1,000 individuals find their respective career paths and land their desired positions, let me add you to that count!
Executive Assistant
Resume WritingAdministrative SupportWritingBusinessProofreadingCareer Coaching - $50 hourly
- 0.0/5
- (0 jobs)
I love organization and communication. I much prefer emails and live chat over calls, hence why I feel good in the admin department. I like to create and edit in Google Docs and/or Google Sheets and Word Documents. I was trained in our church customer service in emails and organizational ways in making sure all supplies are up to date.
Executive Assistant
Google SheetsGoogle DocsCustomer CareHospitalityEditing & ProofreadingCommunication SkillsVirtual AssistanceOrganizational BackgroundData EntryAdministrative SupportWriting - $18 hourly
- 0.0/5
- (0 jobs)
I tutor English, reading, and reading comprehension. I type 50 words a minute and am skilled at data entry. I also have experience providing administrative support to include coordination and organizing of events, conducting research, and scheduling. I'm happy to assist.
Executive Assistant
TypingEditing & ProofreadingAdministrative SupportData EntryCustomer Service Want to browse more freelancers?
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