If offered the position, I would join your team with:
o Just under (20) years of experience as a Supervisor/Manager, overseeing emergency safety and security procedures to enhance facility operations, process improvements, team building and both written and verbal communication, leadership, process improvement, group facilitation, and health and welfare benefits.
o Sixteen (17) years of experience and more conducting employee training and providing organizational development techniques, collaborating with colleagues, stakeholders, and executives to ensure quality services and resolve any issues, and conflict management.
While I have completed emerging leadership training, I have also completed the VA Mentorship program as a mentee and am serving as a Special Emphasis Program Manager for the LGBTQ+ community within the Delivery Operations Department, where I facilitate group sessions of up to 250 personnel. I am working to set new cultural beginnings within the Rapid Cycle Improvement Workgroup and the IVC Newsletter workgroup where I co-write blurbs featuring Neurodiversity Within the Workplace and Understanding Disabilities. I believe these are also great attributes to serve our mission better and I have gained department recognition for my efforts.
I have gained the ability to recognize and take advantage of emerging issues and developments. These experiences have also aided in my critical thinking, personal development, and planning and coordination skills, and have made me more of a team player who is detail-oriented, and an organized self-starter.
I am seeking a position where I can utilize my vast knowledge of interpersonal communication, conflict resolution, process improvement, customer service, and organizational operations.
My highly effective communication skills, tenacity, energy, and integrity have made me a valuable and respected colleague in the workplace, and I’d like to bring those qualities to your establishment.
Below I have listed additional skills for review:
Business Analysis 5 Years
Data Analytics 5 Years
Process Improvement 16 Years
Project Collaboration/Testing 6 Years
Training 16 Years
Interview Process 18 Years
Group Facilitation 16 Years
Customer Relations 22 Years
Post-Sales Support 8 Years
Operations Mgmt. 16 Years
Customer Support 22 Years
Audit 3 Years
Agile/Scrum 5 years
Leadership 18 Years
Training 16 Years
Interview Process 18 Years
Group Facilitation 16 Years
Customer Relations 22 Years
Accounting 16 Years
General Management 16 Years
Communication, Written, Verbal
22 Years
Team Building 18 Years
Conflict Management 18 Years
Telework/Virtual Working 4 Years
Occasional Travel 4 Years
Honors & Accomplishments
* OSHA 30 Hour
* Foundations of Corporate Training
* Leadership Fundamentals
* IC3 Computer Fundamentals
* IC3 Key Applications
* IC3 Living Online
* Business Administration
* Designing Training Programs
Facilitation
Data Curation
Newsletter Writing
Training & Development
Diversity & Inclusion
Retail Manager Solutions Metro
Healthcare
Virtual Assistance
Business
Professional Tone
Business Operations
