Hire the best FAQ Freelancers in the Philippines

Check out FAQ Freelancers in the Philippines with the skills you need for your next job.
  • $18 hourly
    It is my utmost goal to help and support business owners in keeping their company's growth and finances healthy by providing quality accounting and bookkeeping services that will help them understand their numbers.
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    Finance & Accounting
    Financial Analysis
    Financial Planning
    Financial Statements Preparation
    Budget Planning
    Bookkeeping
    Financial Report
    Financial Accounting
    General Ledger
    Chart of Accounts
    Accounting
  • $30 hourly
    A Senior Technical Writer with over 10 years of international experience. Specializes in Software Documentation, User Manual, Online Help Systems, Knowledge Base, Mark Down Documentation, and Help Centers. - Proficient in Microsoft Office applications, Help & Manual 7 and Adobe Photoshop, Google Docs, Google Sheets and other documentation apps. - Expert in Knowledge Base/Help Center Management using Freshdesk, Zendesk, Notion, Intercom, HelpScout, GitBook, and WordPress.
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    Notion
    Software Documentation
    Technical Documentation Management
    Online Help
    User Guide Writing
    Zendesk
    Email Support
    Freshdesk
    Intercom
    User Manual
    Technical Documentation
    Procedure Development
    Technical Writing
    Instruction Manual
  • $40 hourly
    You'll get a clear, concise, and user-friendly documentation for your software product when you work with me. I write user guides, knowledge base articles, technical manuals, API documentation, "how to" articles, SOPs, and other similar documentation. TOOLS / PLATFORMS USED: KB Hosting Platforms: Intercom, HelpScout, Product Fruits, Salesforce Productivity/Collaboration Apps: Confluence Jira, Trello, Notion, Monday.com, Azure DevOps, Slack Content Writing: Markdown, Docs-as-Code, MadCap Suite, Google Workspace, Microsoft Office Programs Media Content: Photoshop, Canva, Filmora
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    Salesforce
    MadCap Software
    Markdown
    Intercom
    Zendesk
    Training Materials
    Instruction Manual
    Procedure Development
    User Manual
    Software Documentation
    How To
    API Documentation
    Technical Manual
    Technical Documentation
  • $17 hourly
    Hey there! Thank you for visiting my profile. Explore and learn how I can help you with your documentation system. Let me do the following: ⚡Make your documentation more straightforward to understand. ⚡Transform your YouTube tutorials into written instructions. ⚡Turn your Loom SOP videos into easy-to-understand written manuals. ⚡Take screenshots from videos to elaborate the instruction further. ⚡ Organize SOPs with Google Docs, Microsoft Word, ClickUp, and Notion. so, Trainual, SweetProcess ⚡ Uses Lucid Chart for process flow diagrams. ⚡ Perform web research for standard operating procedures. ⚡Create knowledgebase articles for your business with inclusions of GIFs. I use the following software tools: Agile Oracle Product Lifecycle Management ClickUp Notion. so Slack Dropbox Loom Screen Recording Zoom. Google Docs MS Word GSuite REsimpli Lucid Chart Trainual Greenshot LastPass Grammarly Miro Waybook Asana SystemHUB Zight (formerly CloudApp) Help Scout ChatGPT SweetProcess Talk to you soon, Micheline
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    ClickUp
    Research Methods
    Process Documentation
    Proofreading
    Notion
    User Guide Writing
    ISO 9001
    Virtual Assistance
    How To
    Procedure Manual
    Instruction Manual
    User Manual
    Procedure Development
    Technical Writing
  • $10 hourly
    Are you searching for a skilled professional to elevate your customer experience, drive sales, or streamline data processes? I’m Pauline, a results-driven Virtual Assistant with 100% Job Success and a Top Rated Plus badge on Upwork. I am here to solve problems, exceed expectations, and help your business grow. 🌟 Why Work with Me? - Proven Track Record: With over 9,800 hours worked across 8 successful projects, I have cultivated the skills and experience to deliver outstanding results. - Broad Expertise: From managing customer support to driving sales and handling data, I am versatile and multifaceted. - Dedication to Excellence: I bring professionalism, reliability, and passion to every project. My clients trust me to deliver—and I always do. 🛠My Core Services 🔹Customer Service Specialist Your customers deserve the best experience, and I am committed to providing that. - Resolving inquiries about products and services - Managing complaints with care and empathy - Order tracking and handling billing concerns - After-sales service and follow-up 🔹Sales Executive I help clients drive revenue by turning customer inquiries into results. - Presenting solutions tailored to customer needs - Guiding customers from initial inquiry to delivery - Ensuring a seamless sales process 🔹Data Encoder Accurate, fast, and dependable data entry that keeps your operations on track. - Processing large volumes of information efficiently - Organizing databases for easy access and use 💡 Expert Tools & Platforms I leverage technology to deliver efficient and high-quality work. My expertise includes: - Customer Service Tools: Zendesk, HubSpot, Reamaze - E-Commerce Platforms: Amazon Seller Central, Shopify - Collaboration Tools: Slack, MS Teams, Discord, Monday.com 🔑 What Sets Me Apart? - Highly Adaptable: Quick learner, ready to master new tools and workflows. - Strong Communicator: Fluent in written and spoken English, ensuring zero communication barriers. - Problem-Solver: Whether it’s troubleshooting a customer issue or identifying the right sales strategy, I get results. - Committed to Growth: I thrive on helping businesses achieve more—more satisfied customers, more sales, and more success. 📈Looking for Expertise in: - Customer Support (Chat, Email & Phone) - Order Processing & Fulfillment - Sales Assistance & Upselling - E-Commerce Management 🎯 My Mission My goal is simple—to help your business succeed by enhancing customer relationships and improving operational efficiency. If you’re looking for a professional who works hard, communicates clearly, and delivers consistently, don’t hesitate to get in touch. Together, we can create exceptional results. 📩 Contact Me Today! I’m ready to discuss how I can add value to your team and help you achieve your goals. Let's build something amazing together!
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    Shopify
    Amazon Seller Central
    Customer Support
    Account Management
    Order Entry
    Sales
    Order Fulfillment
    Data Entry
    Sales Promotion
    HubSpot
    Phone Support
    Online Chat Support
    Order Tracking
    Order Processing
  • $6 hourly
    With 2 years of experience as a seasoned customer service representative in the e-commerce sector, I have demonstrated success in problem-solving, enhancing customer satisfaction, and driving operational improvements. I am skilled in various customer support channels, including email, live chat, and social media moderation. Additionally, I have previous experience working with Instagram influencers, which makes me confident in my ability to assist you in finding the right ones for your needs.
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    Community Moderation
    Facebook Messenger
    Shopify
    Influencer Research
    SEO Backlinking
    Ecommerce SEO
    Slack
    Instagram
    Customer Service
    Shopify SEO
    Commenting
    Online Chat Support
    Email Support
    Freshdesk
  • $25 hourly
    ★ Are you looking for a guy who is capable of building a successful Shopify store that coverts well? ⤑ I’m here to offer my 5 years skill in ecommerce through Shopify from building the site, integration with apps, marketing and optimizing for conversion. You know, there’s one thing that’s common among all online stores owners? Traffic can be bought, it's not the issue - getting them to convert is, and keeping up your customer retention is their biggest challenge. No matter if they have beautiful site designs or are full of shiny features, it doesn't mean it's converting. It all boils down to these top 3 things: product, market, offer. If you missed to developed these things, sooner or later your store will die out. I know that you want your ecommerce store to be successful! And I’m here to help you. So here are my superpowers: ⤑ Build high conversions Shopify stores ⤑ Develop and create Great product copies and description ⤑ Optimize your funnel to maximum conversion ⤑ Shopify Theme Customizations and Apps Integration ⤑ Facebook Ads and Google Ads ⤑ Produce high converting Image and Video Creatives Oh, and here’s what working with me means: ☞ Clear step by step action plans ☞ All the ecommerce service that I provide is based on my 5 year knowledge in developing clients ecommerce business in different platforms. ☞ The system and workflow that I follow is been polished for years. That means I can work straight to what you need in your business and have a clear plan of actions on working with them. ☞ Every single client I work with, no matter the size of the store is, I make sure that I deliver the best possible results I can produce. ☞ I am all ears. Whatever you need, I am flexible and adaptable. If you find any issues, I’ll be there to fix them as fast as I can. In other words, I’ll take care of your business as if it's my own! If you are still thinking - have a look at my Portfolio and Client feedbacks. Let my work speak for me! Shall we begin? REVIEWS ⭐︎⭐︎⭐︎⭐︎⭐︎ “Richie is a complete professional. He really has a deep knowledge of Zendesk and has a broad knowledge of customer service. I am very lucky that I met him and I plan on doing some additional follow up work with him. Highly recommended!” — Client “We received a highly customized Zendesk and training on its use. Very happy with the quality of service Richie provided. We will use him to support any future technical implementation of our Zendesk. Richie bought us much Zen.” — TwoHandsOne “Great elancer, fast and accurate. Recommended!” — Client
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    End User Technical Support
    Incident Management
    Facebook Ads Manager
    Software
    Instruction Manual
    Technical Writing
    Helpdesk
    Virtualization
    Freshdesk
    Zendesk
  • $6 hourly
    Are you looking for a reliable and dedicated expert to enhance your customer support operations? I’m Ryan, a seasoned Customer Service Specialist and Account Executive with a proven track record of delivering exceptional results. With over 2,600 logged hours and 100% job success on Upwork, I’m fully committed to helping businesses thrive by providing top-notch support and building client trust. What I Bring to the Table: 🌟Exceptional Communication Skills I pride myself on being an active listener and effective communicator, whether addressing customer inquiries, resolving issues, or coordinating with team members. My approach ensures clarity, builds trust, and enhances customer satisfaction. 🛠Problem-Solving Expertise Troubleshooting hardware issues? Streamlining order fulfillment? Crafting effective solutions to customer concerns? I excel in analyzing challenges and providing innovative, workable results that drive success. 💡Versatile Customer Support Experience From online chat support to phone and email assistance, I’ve got you covered. I handle customer interactions with professionalism, empathy, and cultural sensitivity, creating positive experiences that encourage loyalty. 🔹Order Processing and Technical Support Experienced in order tracking, processing, and troubleshooting, I help businesses maintain smooth operations while ensuring customer needs are met efficiently. 🔹Proactive Account Management Keeping client relationships strong is my passion. I identify opportunities for growth, maintain open communication, and go above and beyond to meet account objectives. 🔑Core Competencies: -Online Chat and Email Support -Order Fulfillment and Tracking -Technical Troubleshooting and System Configuration -Customer Relationship Building -Data Entry and Process Optimization Why Choose Me? I’m not just a service provider—I’m your partner in delivering seamless customer experiences, enhancing team workflows, and exceeding business goals. My ability to adapt, stay organized, and work collaboratively makes me an ideal fit for dynamic and fast-paced environments. 📩 Contact Me Today! Whether you’re looking for a dependable Customer Service Specialist, an Account Executive to nurture client relationships, or a proactive problem-solver to manage your operations, I am ready to help. Send me a message to discuss your project and see how we can achieve remarkable results together!
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    Technical Support
    Data Entry
    Order Fulfillment
    Communication Etiquette
    Customer Support
    System Configuration
    Hardware Troubleshooting
    Product Knowledge
    Online Chat Support
    Order Processing
    Order Tracking
  • $20 hourly
    An enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills .Clear understanding of teaching. Motivated to learn, grow and excel in different aspect. Experienced teaching with over 4 years of experience in online industry. Excellent reputation for resolving problems, improving customer satisfaction, especially learners satisfaction too
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    Teaching
    Ecommerce Development Consultation
    Decision Making
    Distance Education
    Email
    Data Analysis
    Google
    Scheduling
    Customer Satisfaction
    Teaching English as a Foreign Language Certification
    Customer Feedback Documentation
    Data Entry
    Microsoft Excel
    Typing
  • $10 hourly
    Script of an youtube videos and vlog ang other videos in youtube to make a script to a video thankyo
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    L-1 Visa
    G-Cloud
    H&S Web Solutions Inventory Management System
    YARN
    T-Shirt Design
    YAPI Practical Dental Solutions YAPI
    T-Shirt
    S'gaw Karen
    J1939
    H-2B Visa
    B-2 Visa
    H-1B Visa
    U.CASH
    Spring Batch
  • $5 hourly
    Experienced customer service representative and virtual assistant professional with a proven track record of increasing revenue growth and building strong client relationships. Two years of expertise in customer care, adept at delivering exceptional service, resolving issues efficiently, and ensuring customer satisfaction. Skilled in communication, problem-solving, and exceeding targets in fast-paced environments. Responsible for providing excellent customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction through various communication channels such as phone, email, chat, or in-person. Core Skills * Communication Skills * Problem Solving * Empathy and Emotional Intelligence * Patience * Adaptability * Time Management and Multitasking * Technical Proficiency * Attention to detail * Conflict Resolution Soft Skills * Positive Attitude and Resilience * Cultural awareness for dealing with diverse customers * Strong work ethic and professionalism Key Achievements: Resolved 90% of customer issues on the first contact, reducing average resolution time by 15%. Consistently achieved monthly performance metrics, including response time and satisfaction scores. Implemented a feedback system that improved customer retention rates by 10%. Trained new team members on customer service processes, enhancing team productivity.
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    Website Navigation
    Critical Thinking Skills
    AirMAX System Airline Reservation System
    Multitasking
    Time Management
    Customer Service
    Server
    CAD Drafting
  • $8 hourly
    I'm a teacher. I am flexible and can be able to learn anything that will be given me. I don't have experience in other fields aside from my degree but I am willing to learn, and I do believe that I will be good at it.
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    PowerPoint Presentation
    Demo Presentation
    Editing & Proofreading
    Ghostwriting
    Writing
    ESL Teaching
    Teaching English as a Foreign Language Certification
    Teaching English
    Teaching
    Virtual Assistance
    General Transcription
    Data Entry
  • $4 hourly
    I am an experienced Data Entry Specialist with a proven track record of accurately and efficiently entering numerical data into databases. Skilled in maintaining daily log of shift activity ang routine incoming and outgoing mail.Commited to ensuring the highest level of accuracy and productivity in all task.
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    Customer Support
    Email Support
    Microsoft Excel
    Virtual Assistance
    English Tutoring
    English
    Communication Skills
    Data Entry
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