Hire the best Following procedures Freelancers in Colombia

Check out Following procedures Freelancers in Colombia with the skills you need for your next job.

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$8 hourly
Marelvis Esther S.
- 4.9/5
- (17 jobs)
Hi! I'm a Business Administrator with more than 10 years of experience in Customer Support and Admin Support, I have worked With many companies around the globe such as Tracfone, Net10, AT&t, Direct Tv, North star PCP, Curacall and more, providing top-notch customer support via inbound and outbound call, email and chat support, and social media support through platforms such as Zendesk, Talkdesk, Oberlo and Agora among others. My workspace if fully equipped with high speed dedicated internet and a power back up supply, I'm located in Colombia. I'm responsible, reliable and professional, I enjoy building my way through excellence and quality on every job and that is shown with results. I believe that trust and communication are key on a long-lasting business relationship and that is what I stand for. I am available at your earliest convenience!

Following procedures
Email Support
Online Chat Support
Zendesk
Following Procedures
Help Scout
Administrative Support
Answered Ticket
Castilian Spanish
English
$8 hourly
Claudia C.
- 4.9/5
- (14 jobs)
Native Spanish speaker. Spanish - English translator. Medical translations. General translations - academic - tax forms. Experienced Customer Service Agent. V.A. Call - chat Reliable, punctual, responsible, detail-oriented, fast learner, adaptable. Looking for a full time-part time project and a long term contract.

Following procedures
Microsoft Office
Microsoft PowerPoint
Microsoft Excel
Google Docs
Medicine
Medical Terminology
Document Format
Medical Translation
Microsoft Word
Following Procedures
Spanish to English Translation
Customer Support
English to Spanish Translation
Science & Medical Translation
Translation
$14 hourly
Santiago B.
- 4.8/5
- (4 jobs)
I'm proactive, empathic, confident and creative person, with experience creating and reviewing the content of documents that require specific procedures, provideding the a great exprience for the customer. Able to follow any guideline as requested, and work independently in any scenario that I can face, adding new knowledge and skill to accomplish any task.

Following procedures
Critical Thinking Skills
Social Customer Service
Customer Support
Project Management
Project Analysis
Administrative Support
Customer Service
Business Management
Management Skills
Microsoft Office
Time Management
Following Procedures
$7 hourly
Maritza H.
- 5.0/5
- (0 jobs)
Committed to excellence and with a notable track record in supervising and monitoring health services. I specialize in providing comprehensive solutions as a virtual assistant My experience has enabled me to developed key skills in evaluating clinical practice guidelines and implementing services, telehealth services , always ensuring user satisfaction. . My focus is on exceeding expectations through personalized , high quality-service. Let me the bridge to the efficiency and productivity your project needs. . My services: General virtual assistance, transcription and translation, Data entry, Project management and monitoring , Telehealth consulting.

Following procedures
Scheduling
Virtual Assistance
Communications
Administrative Support
Email Communication
Data Entry
Test Results & Analysis
Plan Elements Details
Following Procedures
Social Listening
Active Listening
Receptionist Skills
Science & Medicine
$7 hourly
Joana Astrid C.
- 5.0/5
- (2 jobs)
Hello, I have experience as an administrative assistant and in customer service, with a associate degree in hospitality and service administration. I am very organized, have follow-up skills, detail-oriented, dedicated person, I am committed to the task assigned, with a proactive attitude. I have given support in handling the calendars, travel management, bookings, handling emails. In customer service I have assisted with calls, emails, and messages giving various types of resolutions for situations that can happen during a reservation, always looking for a prompt resolution and the satisfaction of the client.

Following procedures
Soft Skills Training
Following Procedures
Customer Care
Time Management
Organizer
$5 hourly
Katherine L.
- 5.0/5
- (1 job)
I am a experienced with customer services roles, great attitude and vocation, dynamic, patient, punctual and organized, outstanding for teamwork skills, ability to learn quickly and adaptability. Committed, autonomous and results oriented.

Following procedures
Communication Skills
Following Procedures
Server
Invoicing
Customer Service
$12 hourly
Antony R.
- 5.0/5
- (2 jobs)
Over time I have obtained training and experience that, added to my self-taught learning in managing new projects, have allowed me to develop professionally in different sectors of economic activity with resounding success. I am an entrepreneur who is always testing new and innovative ways of doing things, to satisfy needs, making the world a better place. My passion for innovation, the application of multidisciplinary knowledge and my abilities have allowed me to tackle various new creation projects, the inauguration of new departments or the creation of new companies. I have the decision and the initiative to take actions that are considered impossible. My constant focus on bringing a high degree of value to the companies and clients that work with me make me an exceptionally valuable multidisciplinary entrepreneurial professional who successfully takes on various challenges.

Following procedures
Following Procedures
Customer Satisfaction
Email Support
Data Entry
Customer Service
Drafting
Writing
Castilian Spanish
Copywriting
Design & Usability Research
Design Writing
Banner Ad Design
Marketing
Adobe Photoshop
Web Design
$10 hourly
Natalia M.
- 0.0/5
- (1 job)
Detail-oriented and bilingual professional with 4 years of experience in administrative support, legal assistance, and document preparation within fast-paced environments. Skilled in drafting, editing, and reviewing legal documents with a focus on accuracy and compliance. Proficient in communicating with clients from diverse backgrounds. Volunteer work on international social projects has enhanced cultural sensitivity and the ability to manage diverse teams. Recognized for a sharp eye for detail, strong problem-solving abilities, and the capacity to meet tight deadlines. Adept at analyzing and organizing complex information, with a background in economics that strengthens resource optimization. Committed to continuous learning and contributing to document management and editing tasks.

Following procedures
Advanced Analytics
Market Research
Following Procedures
Google Sheets
Notion
Legal Writing
Multitasking
Problem Solving
Administrative Support
Active Listening
Legal Software
Google Docs
Editing & Proofreading
Data Analysis
Legal Documentation
$10 hourly
Reynaldo P.
- 5.0/5
- (0 jobs)
🎖️100% Job Success rate%🎖️ Hello, My name is Reynaldo, a talented costumer service agent who can help you to provide a high-quality service and excellent results for you're business. I have over 5 years of experience in the field. With a strong background in costumer service at best buy and in high demand environments, delivering world class-support for tech,retail and e-commerce companies. I thrive in dynamics settings ,solving issues while ensuring costumers feel valued and heard. WHAT I OFFER⬇️⬇️⬇️ ✴️ Customer service (email,chat, phone) 📞📧⌨️ ✴️ Retail expertise: understanding of retail operations. ✴️ Product knowledge: familiar with consumer products. ✴️ Cross- department collaboration: work with other internals teams to resolve complex costumers issues efficiently. ✴️ Conflict resolution: Expert in de-escalating tense situations with professionalism and ensuring favorables outcomes for costumers and company. ✴️ Fast moving for consumer goods (FMCG): Managing high pressure situations like holiday demand surges and coordinating fast-paced delivery schedules. ✴️ Multi channel communication: Managing support across phone,email,live chat and social media with efficiency. ✴️ Empathy driven communication: skilled in active listening and delivering clear,costumer- focused solutions that leave clients feeling valued. ✴️ E-commerce operations: Experience with order tracking, refunds,exchanges and understanding common e-commerce points. ✴️Upselling and retention: identifying opportunities to suggest complementary products or services to improve consumer value. Key achievements🌟🌟🌟 🏆Delivered a 9/10 satisfaction rating during peak seasons,including COVID,Black Friday and holiday surges. 🏆 Resolved 80-100 customer inquiries daily, maintaining top-tier quality without escalations. 🏆Improved delivery timelines by coordinating with fedex, ups and internal logistic teams, increasing efficiency at 20%📊. 🏆 Boosted customer survey responses by 60% through personalized follow-ups and empathic communication. 🏆 Achieved top rankings in monthly bonuses contest for exceeding call resolution metrics and customer retention rates. 👉🏻About me: -Bilingual (English/Spanish)-Native Speaker -Strong communication skills - Costumer service enthusiast I look forward to working with you, feel free to contact me if you need of my services and skills. I respond Upwork messages promptly. All the best, Reynaldo

Following procedures
Customer Care
Customer Retention
Time Management
Digital Literacy
Relationship Building
Communication Skills
Chat & Messaging Software
Online Chat Support
Customer Satisfaction
Email Support
Email
Following Procedures
Resolves Conflict
Phone Communication
Customer Service
$5 hourly
Brayan J.
- 0.0/5
- (0 jobs)
ABOUT ME I am a professional with solid experience in administrative assistance and support roles, recognized for my ability to efficiently manage multiple tasks and effectively resolve problems. My background includes managing schedules, organizing meetings, customer service, and handling documentation, always ensuring an optimal workflow and contributing to the achievement of organizational objectives. I am proactive, adaptable, and committed to excellence in every project I undertake.

Following procedures
Following Procedures
Communication Skills
Data Entry
Virtual Assistance
$24 hourly
Jose P.
- 0.0/5
- (0 jobs)
Summary: A highly motivated, optimistic, patient worker that has facilities to suit different situations, types of clients and events. Identifies customers' needs and serve them as they wish. Likes to work in a team and also to work independently being responsible for himself. Able to generate and develop ideas for a communal project. Autonomous and organized, with creativity and leadership. Key Strength: * Hardworking and quick learning * Reliable and disciplined * Team player * Dynamic * Positive * speak Spanish-english-portuguese

Following procedures
English Tutoring
Team Management
Following Procedures
Communication Skills
Advanced Analytics
$5 hourly
Valentina R.
- 0.0/5
- (0 jobs)
I’m an organized, proactive, and creative person with experience in administrative support, task tracking, calendar coordination, and customer service. I specialize in providing efficient, human-centered assistance via email, chat, or digital platforms. I have strong skills in clear communication, time management, and tools like Google Workspace, Trello, Notion, and Canva. I love keeping things on track and making sure everything runs smoothly and on time. I easily adapt to new work dynamics and fully commit to each project. If you need someone to keep things organized, follow up on tasks, respond to clients, and make your day flow better — I’m here for it

Following procedures
Following Procedures
Customer Service
Administrative Support
Communication Skills
Research Summary
Meeting Scheduling
Notion
Microsoft Excel
Task Coordination
Email Management
Virtual Assistance
Report Writing
Data Entry
Project Management
$10 hourly
Juan O.
- 0.0/5
- (0 jobs)
As a dedicated and detail-oriented Recruitment & Virtual Assistance Specialist, I bring over 3 years of experience in managing recruitment processes, assisting with talent acquisition, and providing comprehensive administrative support. I have successfully coordinated interviews, screened resumes, and managed candidate pipelines using various ATS tools, all while delivering excellent service to clients and candidates. In addition to my recruiting expertise, I have a strong background in Sales and Admin Support, helping businesses optimize their operations. I am skilled in managing emails, and handling day-to-day administrative tasks with efficiency. I am also proficient in tools like Zoho, Paycor, Calendly, and WellSky, which streamline operations and improve productivity. Moreover, I have experience creating promotional graphic pieces such as flyers, posters, and social media posts, helping businesses effectively communicate their brand and attract the right audience. I thrive in fast-paced environments, adapting quickly to new systems and providing top-notch support. Whether you need help recruiting top talent, organizing your calendar, supporting your sales operations, or creating engaging promotional content, I’m here to ensure your processes run smoothly. Let’s work together to achieve your business goals with precision and dedication.

Following procedures
HR & Business Services
Procreate
Time Management
Recruiting
Zoom Video Conferencing
Microsoft Teams
Microsoft Excel
Smartsheet
Zoho CRM
Canva
Following Procedures
Paycor Recruiting
Virtual Assistance
$5 hourly
Juliana C.
- 0.0/5
- (0 jobs)
Offering virtual assistant services with over 2 years of experience in customer service and cross selling. I provide professional support in managing administrative task, responding to client inquiries and boosting sales ! Commited to delivering excellent service and helping businesses thrive.

Following procedures
Virtual Assistance
Cross-Selling
Multitasking
CRM Software
Communication Skills
Following Procedures
Appointment Setting
Customer Service
$16 hourly
Laura M.
- 0.0/5
- (0 jobs)
of experience working as a paralegal and legal assistant at local and foreign law firms. I have broad experience in the legal area providing administrative support to attorneys, helping them to achieve their goals. I am more than ready to face more significant challenges.

Following procedures
Proofreading
Personal Injury Law
Immigration Law
Following Procedures
Contract Translation
Contract Drafting
Legal
$10 hourly
Juan P.
- 0.0/5
- (0 jobs)
Dynamic and results-driven professional with experience in sales and customer service, specializing in follow-ups to drive conversions and enhance client relationships. At 27, I thrive in team environments where collaboration and communication are key to success. Passionate about delivering excellent customer experiences and building long-term business relationships. Always eager to learn and adapt to new challenges to contribute effectively to company growth

Following procedures
Leadership Coaching
WorkflowMax
Followerwonk
Following Procedures
Cross Functional Team Leadership
Project Management
Virtual Assistance
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