Hire the best Fraud Analysts in Managua, NI
Check out Fraud Analysts in Managua, NI with the skills you need for your next job.
- $12 hourly
- 5.0/5
- (9 jobs)
As a Fraud Analyst in Trust & Safety Operations, I have extensive experience in reviewing accounts and user content for possible violations and taking action according to standard processes. As part of my duties, I communicated professionally with external users and worked with other teams to resolve cases at a high-resolution rate. As an Experienced Executive Supervisor, I have developed excellent problem-solving, leadership, and talent development skills. I have supervised customer service teams and driven them to success. I am passionate about ensuring a safe and secure online environment for both clients and freelancers. Let's Connect!
Fraud Analysis
Fraud DetectionKronos Workforce ManagementAvayaSlackZendeskEmail SupportCustomer SupportChat & Messaging SoftwareMicrosoft ExcelGoogle DocsMicrosoft Office - $9 hourly
- 5.0/5
- (4 jobs)
Hello, welcome to my profile! I am an extremely dedicated and detail-oriented Customer Service Specialist with an amazing customer satisfaction history. Always providing excelent customer service, demonstrating empathy, acknowledging, building rapport, taking ownership with good social communication and problem-solving abilities, with a great tone of voice, as a result, willing to help to solve their concerns while adding value to the company. I excel at: • Bilingual (English and Spanish) • Email Handling | Phone Handling • CRMs: SalesForce • Customer Support (email, chat, voice) • Ability to handle confidential information with discretion • Tech Savvy • Expert in Google Suites | Google Docs | Microsoft Office • Good in both oral and written communication • Managing calendars/meetings/traveling/time • Ability to multitask, set priorities and manage time effectively • Can work independently or as a team • Being able to solve problems and resilience to stress and effort - I have my private office to work and it is free of noise or distraction. - USB Headsets Please consider giving me the opportunity to collaborate with your business. Thank you!
Fraud Analysis
Google SheetsBilingual EducationMultitaskingRisk AnalysisFraud DetectionSalesforce CRMEmail EtiquetteCustomer SupportTypingTroubleshootingCustomer ServiceEnglish to Spanish TranslationProblem SolvingEmail Communication - $8 hourly
- 5.0/5
- (1 job)
I'm a great customer service agent who has developed several skills in almost 8 years of experience. I go beyond standards, problem-solving person, analytical and determine. 1. Ability to detect unusual behaviour, and analysing customer' s account to prevent fraud or scam within money transfer company. 2. Trained to find transaction issues, get in touch with responsables to determine the cause and support any time to resolve it. 3. Curriculum designer for teaching
Fraud Analysis
HealthcareCommunication EtiquetteCustomer SupportBilingual EducationOutbound CallEmailProblem SolvingFraud MitigationCustomer ServiceAppointment SettingFraud Detection - $13 hourly
- 4.8/5
- (2 jobs)
My name is Raul and I'm from Managua, Nicaragua. With over 15 years of experience in customer service, sales, onboarding, and collections, I have gained excellent interpersonal skills, which I use to communicate effectively with clients and colleagues on a daily basis. Whether it's working individually or as part of a team, I'm able to adapt quickly and remain a dedicated member of the group. I also have a strong problem-solving mentality that allows me to overcome challenges and deliver results. In my previous work experiences, I've had the pleasure of working with clients such as Virgin Mobile, Cigna, and Blue Cross Blue Shield. I'm familiar with various software such as Zoho, Salesforce, Zoiper, Pipedrive, ZenDesk, Five9, GoHighLevel, Monday.com, Live Chat, Ring Central, CRM, Vici dial, Mojo dialer, Call Tracking Metrics, and Google Docs. I'm confident that my experience and skills will enable me to work efficiently and effectively with any client, regardless of their industry or software preferences. I'm fluent in both Spanish and English, both written and spoken, which is an asset for any company seeking to expand their reach and communicate with a wider audience. I'm a fast learner, highly adaptable, and always eager to take on new challenges. With my positive attitude and strong work ethic, I'm confident that I can help your business achieve its goals.
Fraud Analysis
SaaSCustomer OnboardingPayment ProcessingCustomer RetentionLead GenerationFraud DetectionSalesEmail SupportCustomer ServiceBusiness DevelopmentOutbound SalesGoogle WorkspaceTranslation - $6 hourly
- 5.0/5
- (2 jobs)
QUALIFICATIONS * Strong interpersonal, financial and organizational skills. * Enthusiastic, energetic, bi-lingual: Spanish and English. * At ease in managing multiple tasks, meeting challenging deadlines. * Function well in high-pressure atmosphere. * Adapt easily to new concepts and responsibilities. * Developed interpersonal skills, having dealt with a diversity of professionals and clients. OBJECTIVE A challenging, rewarding position in a company, applying my knowledge and skills, helping the progress utilizing my bilingual and previous work experiences. I describe myself as a gregarious character; I'm a very inquisitive person, driven, and a trust worthy person. I am willing to work hard; I have good skills for this job. I view obstacles as a challenge and an opportunity to grow, being dependable is of utmost importance to me and so is my quality of work.
Fraud Analysis
Language InterpretationFraud DetectionData EntryDebt CollectionTechnical SupportCustomer Service - $600 hourly
- 0.0/5
- (0 jobs)
PROFILE I have current experience in different work areas in institutions that help young people, university projects with participation in science fairs related to the field of communication, development of different job positions according to all advanced technical studies, support to corporations and help with community social projects as a volunteer. Proven experience as a frontline agent in Customer Service, sales experience being my best stage obtain in recognition for my performance, fraud department. Looking for a new experience where I can develop all the skills acquired in different work areas is my main objective, new challenges that allow me to develop my knowledge and excellent performance.
Fraud Analysis
Outbound SalesOutbound CallFraud DetectionCustomer CareSales - $7 hourly
- 0.0/5
- (1 job)
* Fast learner and leadership attitude. * Ability to work with teams and under pressure. * Skilled in identifying and analyzing customer needs to deliver tailored solutions that drive satisfaction and results. * Responsible attitude and good communication skills to effectively resolve customer issues and any prospects inquiry. * Adaptation to any social and work environment. * Schedule availability *. Appointment setter.
Fraud Analysis
Outbound SalesFraud DetectionCustomer EngagementUCarePipelineDealsLead ManagementB2B Lead GenerationAppointment SchedulingSalesforce CRMCRM SoftwareSales DevelopmentSales - $25 hourly
- 0.0/5
- (1 job)
Hi team, I have worked in the Call center and Telesales industry for 12+ years, I get very excited when is to help Clients and create great customer experience. As someone who can learn quickly and improve the process, I strive to be a vital component of every team I join. During my previous roles in the Call Center Environments, I was in charge of handling customer questions and concerns in a timely and professional manner, I also learned a lot of experience in driven to exceed sales goals and build long-term relationships with customers, learned in creating a positive experience with customers by joining the quality and support teams. By me providing impeccable service to clients, I was able to spread enthusiasm and positive word of mouth across our Customers. I take pride in conducting myself in a professional manner when representing a company. I thoroughly enjoy getting to know customers and figuring out how best to serve their needs. Thank you for taking the time to read this post. I'm thrilled about getting to learn more details about what type of assistance are you needing. I will be committed to continuously learning, growing, and applying my skills to support the team and our customers. Even though I don't have any projects through Upwork to upload for you, since I'm new to the platform. but my experience and potential would show what I'm made of.
Fraud Analysis
Spanish English AccentFraud MitigationAnomaly DetectionQuality ControlLatin American Spanish AccentEmail SupportCustomer RetentionFraud DetectionCustomer SupportQuality AssuranceOnline Chat SupportTelemarketingSchedulingCustomer Service - $8 hourly
- 4.0/5
- (1 job)
Objective. Be part of a company that believes in people empowerment to provide my knowledge and create synergy for better results. I am good in fraud analysis, compliance, finance, people development, management, and operations in general. I consider myself a perfect asset to comply with quality standards in operations, data collection, and trend analysis.
Fraud Analysis
Fraud DetectionMicrosoft ExcelMarket AnalysisManagement SkillsComplianceRisk AnalysisData AnalysisTime ManagementCustomer ServiceBusiness WritingLogistics CoordinationFinance & Accounting - $8 hourly
- 4.8/5
- (4 jobs)
A few words about me Driven by a commitment to excellence, I deliver proactive and insightful solutions. As a quick learner with a proven track record of professionalism, I am dedicated to exceeding expectations and consistently delivering high-quality results. Looking for a proactive, wise, and committed freelancer? I leverage my quick learning ability and professional expertise to deliver exceptional results. I prioritize understanding your needs and providing solutions that drive your success. With a foundation built on professionalism and a keen understanding of evolving needs, I bring a proactive and wise approach to every project. My commitment to delivering high-quality work is matched by my ability to quickly learn and adapt, ensuring seamless collaboration and impactful outcomes. I am a highly results-oriented freelancer, known for my proactive approach and commitment to exceeding client expectations. My wisdom, gained through 8 years bilingual customer service experience, allows me to provide insightful solutions, while my quick learning ability ensures I stay ahead of the curve. I am passionate about delivering exceptional work and building strong, collaborative relationships with my clients.
Fraud Analysis
Fraud DetectionSalesAdministrative SupportSpanish to English TranslationCommunicationsCustomer RetentionCustomer ServiceRetail Sales ManagementPhone Support - $6 hourly
- 0.0/5
- (0 jobs)
Welcome to my profile. I am a professional detail oriented, fast learner and reliable person with 4 years experience in the BPO industry giving superior customer service support, tech support and almost 2 years in fraud prevention in the back office field. My carrer has shifted also towards the legal and healthcare settings. All over these years I've honed and obtained great skill that have made me a high performance achiever, reliable and analytical problem solver. Due to this I am really sufficient with keen an eye for details and very approachable. I've worked from home and has been my forte allowing me to maintian healthy work life balance. This will allow me to deliver results effectively at the same time enhanced my professional carrer. This is only a quick overview, I am open to discuss my qualifications and achievements through an interview.
Fraud Analysis
Fraud DetectionFraud MitigationDebt CollectionCustomer ServiceOnline Chat SupportProblem SolvingSalesforce CRMMicrosoft ExcelCustomer ExperienceGoogle SheetsCold CallingFinancial RiskTechnical Support - $15 hourly
- 3.7/5
- (1 job)
I'm Randall Orozco, a 31-year-old professional with a Computer Engineering background. Over 11 years, I've worked for multiple law firms and some of the largest US companies like Virgin Mobile, Macy’s, Sprint, T-Mobile, CareerBuilder, and Remitly. My diverse roles include legal executive assistant, sales and intake specialist for immigration, personal injury, employment, and criminal defense law firms, as well as other roles in customer support, tech support, medical records review, risk investigator, compliance specialist, and learning and development. I aim to forge alliances with US businesses, contributing to their growth while seeking personal and professional development.
Fraud Analysis
Learning Management SystemComplianceCustomer ServiceFraud DetectionOutbound SalesSalesTechnical SupportFraud MitigationData AnalysisMedical Billing & CodingMedical Records ResearchOnline InstructionTeachingCoachingManagement Skills - $20 hourly
- 0.0/5
- (1 job)
RISK ANALYST AND COMPLIANCE SPECIALIST I'm a specialist in fraud detection and mitigation to prevent frauds such as stolen info, and money laundering. With 6+ years of experience in the compliance and fraud field, worked for a global data analytics company handling diverse processes for policies and regulations compliance.
Fraud Analysis
Risk AnalysisAnti-Money LaunderingOnline Transaction ProcessingTransaction ProcessingTechnical SupportPhone CommunicationCustomer ServiceFraud MitigationFraud Detection - $10 hourly
- 0.0/5
- (0 jobs)
I am a dedicated and results-driven individual who consistently strives for excellence in every task I undertake. I am always seeking opportunities to expand my knowledge, refine my skills, and contribute meaningfully to any team or project I'm part of. I am able to adapt quickly and efficiently to meet evolving team or client needs; skilled at managing several projects simultaneously while meeting deadlines and maintaining attention to detail.
Fraud Analysis
MultitaskingMicrosoft ExcelFraud DetectionAppointment SettingSchedulingProblem SolvingTechnical SupportPhone CommunicationCustomer Service - $10 hourly
- 0.0/5
- (0 jobs)
Im a detailed oriented and committed individual. I believe teamwork is an important key to success. Alwals looking to learn new things.
Fraud Analysis
Customer ServiceFraud Detection - $8 hourly
- 0.0/5
- (1 job)
I've been in charge to keep constant communication with multiple internal departments and clients around the world to ensure the customer experience is always optimal. This requires the capability to manage a great variety of tools and communication channels in an efficient way. The professionalism is my priority. Skills: - Appointment Setting - Critical-Thinking - Problem-Solving - Teamwork Master - Easy Learner - Fast Worker - Bilingual
Fraud Analysis
International BusinessFraud DetectionComplianceMedical BillingLegal DraftingLegal DocumentationCalendar ManagementLegal AssistanceVirtual AssistanceData Entry Want to browse more freelancers?
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