Hire the best Fraud Analysts in Bacolod City, PH
Check out Fraud Analysts in Bacolod City, PH with the skills you need for your next job.
- $7 hourly
- 4.7/5
- (7 jobs)
AML and Fraud Detection Expert, KYB | KYC Senior Analyst, FinCrime Investigator with CFD and Crypto AML experience CUSTOMER SUPPORT | KYC AML ANALYST • Lightning Network Infrastructure services KYC/KYB VERIFICATION AND TRANSACTION MONITORING ANALYST | MAMO PAY • Reviewing KYC/KYB documents • Performing risk assessment of existent and new accounts including reviews of KYC/KYB and EDD documents. • Identify fraud patterns through in-depth reviews of customer payments and assessing customer activity. RISK & COMPLIANCE | VEEM • Conducting KYC/KYB verification and compliance screenings as part of a holistic AML program • Analyze member activity through continuous monitoring • Transaction and Alert Monitoring for Fraudulent Activity • Escalated suspicious activity as part of a holistic AML program • Co-author of the policy – SOP for Periodic Account Reviews (how to classify accounts according to High, Medium or Low Industry) * Utilize available signals, including financial statements, to establish businesses creditworthiness • Evaluate unique business models to ensure alignment with Acceptable Use Policy • Breaking complex topics into digestible form for customers to instill confidence and create a positive experience • Evaluate Documentation/Information for Fraudulent Signals • Open and perform fraud investigations KYC SENIOR ANALYST | SHOPEE PHILIPPINES • Responsible for taking the lead role in maintaining daily operational and direct supervision of all activities within the Compliance department for onboarding sellers and buyers; • Create, implement, and enforce KYC policies, procedures, and regulations within Shopee Philippines; • Customer investigation: to build the SAR (Suspicious Activity Report), submit to internal approval, and then report transactions to the FIU and manage the situation, which could mean closing accounts, blocking of funds, etc. • Share fraud-suspicious transactions with AML Compliance and vice versa. Fraud focuses on transactions with a high possibility of future chargebacks, caused by sales of illegal products, stolen cards, etc. • Assist in all ongoing compliance review processes, including necessary filings, reports to the regulator, policies, and procedures; • Create and enforce policies for the detection and prevention of fraudulent activity within the business and client activities; • Serve as a point of contact for regulators, in coordination with the Legal team as required; • Act upon regulatory developments relating to compliance risks and the associated regulatory obligations; • Monitor compliance with all third-party policies and applicable legislation; ANTI-MONEY LAUNDERING ANALYST/ COUNTER-TERRORIST FINANCING | WORLDREMIT • Assist management with ensuring compliance with regulations, company policies, and procedures through review of high-risk reports • Monitoring and reviewing data produced by the system to determine if transactions warrant further review • Identifying potential higher-risk relationships • Remaining current on compliance matters as they relate to AML, Sanctions, CIP, and Due Diligence • Monitoring of initial and ongoing Know Your Customers (KYC) requirements. • Auditing/Analysis of customer activities. • Escalating any suspicious activity/concerns to compliance management. • Assist with any other Compliance-related matters or projects as identified and assigned by compliance management. • Conducting suspicious activity and reputational risk investigations as warranted. • Carrying out any other tasks as may be requested occasionally. SENIOR SPECIALIST - ONLINE AND RETAIL BANKING | JP MORGAN CHASE & CO. • Verify customer data to detect and identify financial fraud. • Identify possible fraudulent transactions and assist with the initial filing of fraudulent reports • Report fraudulent transactions and coordinate with the Loss Prevention Department, Debit/Credit Card Fraud Department • Discuss bank products and regulations suitable for customers' needs. • Putting into effect new procedures and policies passed down from Head Office. • Process opening and closing of accounts. • Assist customers with complaints and feedback about the service or products. • Compile and analyze complaints from customers. • Process retention for dissatisfied customers. • Handle escalations discussion for new hires. • Handle supervisory calls from retail bankers. • Ensuring the smooth running of basic banking transactions.
Fraud Analysis
Regulatory ComplianceComplianceKnow Your CustomerFraud DetectionData MiningCybersecurity ManagementAdministrative SupportData AnalysisProject ManagementData PrivacyCompliance TrainingAnti-Money LaunderingProject ReportDue Diligence - $8 hourly
- 5.0/5
- (6 jobs)
I am an experienced fraud analyst/Chargeback Representative and possesses extensive experience in the following: -Fraud Detection leading to prevention -Verification of transactions with both merchants and customers via outbound calls and email -Well versed in dispute process for Visa and Mastercard -Well versed in handling dispute process (from initial chargeback to arbitration stages) -Extensive documentation review and research for both merchants and customers (representment documents and chargeback documents) -Proficient in Microsoft Office tools -Strong written and verbal English skills
Fraud Analysis
Microsoft ExcelVirtual AssistanceAlternative Dispute ResolutionCustomer ServiceCustomer ExperienceFraud DetectionFraud MitigationZendeskPayment Processing - $8 hourly
- 5.0/5
- (14 jobs)
I have two years of customer service experience, where I managed phone calls for a cable company, assisting customers with diverse inquiries and issues. Subsequently, I transitioned to a financial company, dedicating nearly three years to fielding calls from cardholders disputing transactions on their accounts. In this role, I gathered essential supporting information to aid in fund recovery from the merchants. Afterward, I joined the back office team, engaging in the thorough review of cardholder disputes, making decisions on their validity, assessing recovery rights from merchants, and providing end-to-end support in dispute resolution. Additionally, I have accrued two years of experience as a chargeback specialist on the merchant side. In this capacity, I collected evidence and conducted root cause analysis to understand why disputes were filed, enabling the creation of compelling rebuttal documents to successfully counter chargebacks. I am always interested in making long term professional relationships with my clients. I look forward to working with you in providing excellent customer service and anything else you may need help with.
Fraud Analysis
StripeFraud DetectionPayPalBookkeepingFraud MitigationRisk AssessmentGoogle WorkspaceTechnical SupportCustomer ServicePayment ProcessingOnline Chat SupportZendeskFreshdesk - $6 hourly
- 4.6/5
- (0 jobs)
With several years of experience in customer service and virtual assistance, I have had the privilege of working with diverse clients across industries such as e-commerce, technology, healthcare, real estate, financial services, and retail. My focus has always been on delivering top-notch customer support while efficiently managing administrative tasks. I excel in handling multiple communication channels, including email, live chat, and phone support, ensuring timely and accurate responses to customer inquiries. My skill set also includes providing technical support, managing schedules, conducting follow-ups, processing orders, and maintaining excellent customer relationships. I am well-versed in a variety of tools and platforms, including: Customer Service Tools: Zendesk, Genesys, HubSpot E-commerce Platforms: Shopify, Amazon Seller Central Property Management: Appfolio, Zenmaid Communication Tools: Dialer systems, VoIP, and more As a virtual assistant, I am highly organized, detail-oriented, and adaptable. Whether it’s calendar management, data entry, research, or project coordination, I am committed to streamlining operations and supporting your business growth. Let’s work together to improve your customer satisfaction and productivity!
Fraud Analysis
Customer ServiceSchedulingTechnical AnalysisData EntryLocation-Based ServiceProduct KnowledgeFraud DetectionPhone CommunicationData AnalysisA2BillingEmail CommunicationPhone SurveyTechnical Case StudyZendeskOnline Chat Support - $4 hourly
- 5.0/5
- (1 job)
Hardworking professional with 6.5 years' experience and proven knowledge of customer communication, conflict resolution, and customer service. Aiming to leverage my skills and successfully fulfill whatever task given to me.
Fraud Analysis
Fraud DetectionSales CallSalesCustomer ServicePhone CommunicationTechnical SupportInformation Technology - $5 hourly
- 0.0/5
- (0 jobs)
Adaptable, organized, and resolute Risk Operations Analyst/Quality Assurance Specialist with 3+ years of experience working under some of the banks in the USA. Proven success in helping companies grow by handling fraud and non-fraud disputes, monitoring chargebacks and pre-arbitrations using VISA, Mastercard, Pulse, etc., verifying cardholder information via intake call listening and gathering data to resolve disputes/tickets in a timely manner. Key Competencies & Skills: • Task & Time Management: To help you and your team stay on top of your important tasks. • Technologically Savvy: Can adapt to any administrative software that you are using for your business. • Excellent Communicator & Team Player: I work harmoniously with your team and take charge when needed. • Adviser & Coach: Can provide informative suggestions/guidelines to others who're in need of help and can help coach colleagues for the betterment of the business. • Brainstormer: I like to gather data from colleagues and compare it to my data/ideas in order to come up with an accurate resolution. • Critical thinker: I always question the facts and assumptions, evaluating arguments and being aware of personal biases. I don’t just click the submit button, I first exhaust all resources before I finalize something and making judgments.
Fraud Analysis
Customer SatisfactionCustomer SupportData EntryVirtual AssistanceSalesforceRisk ManagementFraud DetectionRisk AnalysisAlternative Dispute ResolutionQuality AuditQuality AssuranceManagement SkillsPhone CommunicationTechnical SupportCustomer Service - $8 hourly
- 0.0/5
- (2 jobs)
I am a Risk Analyst, expert in fraud detection and investigation. Also working with Data entry and Problem Solving. I am also good with numbers and understanding scenarios.
Fraud Analysis
SalesforceAdministrative SupportSales ManagementAppointment SettingSchedulingB2B MarketingCustomer SupportOutbound SalesSalesMicrosoft ExcelRisk ManagementRisk AnalysisFraud DetectionData Analysis - $5 hourly
- 0.0/5
- (0 jobs)
I am a detail-oriented finance and accounts specialist with extensive experience in invoicing, and financial transactions. I have a strong background in processing invoices, and maintaining accurate client transaction records. As the key point of contact for client accounts, I ensure seamless communication between clients and other parties, handling accounts payable and receivable while ensuring timely payments. Beyond invoicing, I am knowledgeable in cashiering, foreign exchange transactions, and remittance services, including Western Union, Remitly, Xoom, Moneygram, and BDO Remit. I have experience conducting compliance audits, managing treasury funds, handling petty cash, and preparing financial reports to streamline business operations. My skills and expertise: ✅Accounts Payable & Receivable ✅ Billing & Invoicing ✅ Treasury & Cash Management ✅ Financial Reconciliation ✅ Compliance Auditing ✅Client Account Management ✅Foreign Exchange & Remittances ✅Banking Transactions & Fund Handling ✅Refunds Processing ✅Customer Service I am committed to delivering efficient and organized financial processes while maintaining strong client relationships. If you're looking for a reliable finance specialist, let's connect!
Fraud Analysis
Refund ProcessingAccounts ReceivableAccount ManagementInvoicingGmailFraud DetectionAnti-Money LaunderingAdobe AcrobatMicrosoft OutlookMicrosoft OfficeCustomer ServiceInterpersonal SkillsTime Management - $6 hourly
- 3.5/5
- (1 job)
OBJECTIVE: I currently looking for a job to be in a position where I can pertain my skills constructively with ultimate passion and dedication. I would like to improve my social abilities and enhance my communication skills to the best I can. I also would like to work with other competitive individuals to know more about each differences and uniqueness where I can help myself to become productive being.
Fraud Analysis
SchedulingPhone CommunicationOutbound CallOutbound SalesLead GenerationCold CallingSales AnalyticsTechnical SupportFraud DetectionCustomer Service - $4 hourly
- 0.0/5
- (0 jobs)
Jack of all trades master of none, but better than a master of one. I have been working under a variety of companies/agencies, OnlyFans or under fashion, debit/credit disputes, account fraud detection, communication, sales and the like. • communication is key hit me up if you need help with whatever • fast learner • i give unsolicited advice that might either help you or break you
Fraud Analysis
Fraud MitigationData AnalysisFraud DetectionSocial Media EngagementSocial Media ChatbotSocial Media Account SetupArt & DesignCasual Fashion StyleFashion DesignFashion & BeautyDesign ThinkingDesign EnhancementZendeskSales Want to browse more freelancers?
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