Hire the best Fraud Analysts in Makati, PH
Check out Fraud Analysts in Makati, PH with the skills you need for your next job.
- $15 hourly
- 5.0/5
- (15 jobs)
My goal is to take care of my clients' customers. Gain and retain, resolve issues and keep conversations as short as possible without compromising quality service. I can help you with the following but not limited to tasks: ✔️Customer Service: *Respond promptly to inquiries via chat and email *Moderating and answering comments on social media *Resolve pre and post order issues *Manage orders and customer information *Track orders *Issue refunds *Create email templates *Create and update SOP ✔️Order Fulfillment: *Fulfill dropship orders via Oberlo and Dropified *Fulfill print on demand orders via Printify, Printful and Gooten *Coordinate with suppliers and vendors *Product research and listing ✔️Dispute Management: * Handle inquiries and chargeback via Shopify Stripe PayPal Klarna Afterpay Braintree Businesstrack
Fraud Analysis
PayPalGorgiasAuthorize.NetStripeRisk ManagementFraud DetectionAlternative Dispute ResolutionShopifyCustomer SupportCustomer ServiceCustomer SatisfactionOrder ProcessingOrder TrackingEmail SupportOnline Chat Support - $6 hourly
- 5.0/5
- (3 jobs)
With 17 years of experience in the BPO industry, I bring a wealth of knowledge in customer service, client relations, and operations management. Known for strong communication skills, attention to detail, and the ability to thrive in fast-paced environments, I excel in delivering results and solving complex problems. Passionate about efficiency and collaboration, I’m committed to helping businesses achieve their goals with precision and professionalism.
Fraud Analysis
Customer ServiceTechnical SupportQuality AssuranceFraud DetectionData EntryOrder ProcessingSupply Chain & Logistics - $10 hourly
- 5.0/5
- (7 jobs)
As s customer service professional, I explore ways to constantly improve customer service experience and set a benchmark for customer satisfaction. I have 20 years of experience in the Customer Service industry. 8 years of which are managing customer representatives. I have extensive experience in contact center functions such as process improvement, call flow creation, productivity management, and people management. I am an analytical thinker, I always apply logic to solve problems to get the job done. I am skilled in client services. I can anticipate a client's needs and respond to them in a timely and courteous manner. I am also a creative thinker, I can develop new strategies and think outside the box to get the job done. I also can foreknow the consequences of situations or implications of certain actions and then respond appropriately, finding effective solutions to problems by taking an abstract holistic or theoretical approach. I am flexible, I can adapt to whatever changes without losing focus on my goal. This includes my ability to apply my knowledge to new circumstances.
Fraud Analysis
Customer ServiceQuality AuditMicrosoft OfficeProduct KnowledgeReal Estate Cold CallingCold CallingFraud DetectionIncident ManagementZendeskSocial Media ManagementOnline Chat SupportPhone Support Want to browse more freelancers?
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