Hire the best French Proofreading Freelancers in the Dominican Republic

Check out French Proofreading Freelancers in the Dominican Republic with the skills you need for your next job.
  • $30 hourly
    My purpose as an Agent is to Interact with customers in order to answer questions, resolve support issues, improve credibility, and nurture relationships. Most, if not all, companies understand the need for providing customer service, particularly when it comes to the goal of improving customer retention and increasing the company's sales by boosting its reputation and maintaining customer loyalty.
    Featured Skill French Proofreading
    Multitasking
    Language Interpretation
    Customer Service
    English to Spanish Translation
    Translation
    Customer Satisfaction
    Medical Translation
    Live Interpretation
    French
    Portuguese
    Phone Support
    Italian
    English
  • $9 hourly
    🌟 I'm a hardworking individual who's all about getting things done. I love working with others, and I'm always up for learning new stuff! I've got a degree in Modern Languages, with a focus on English. 🎓 I speak Spanish, English, French, and Dutch really well. 🗣️ I've spent a year and a half in customer service doing translation and interpreting and the rest of my time has been spent in multilingual content creation. So, I'm not just about the books—I've put my language skills to use in real-life situations. I'm excited to bring my writing and communication skills to the table and be a valuable team player! 🚀 I can help your projects with: Translator and Interpreter: 📜 Document Translation 🤝 Business Meetings Interpretation 📑 Legal Document Translation 🏥 Medical Interpretation 🎙️ Conference Interpretation 🔄 Simultaneous Interpretation Content Creation: 📝 Multilingual Content Creation 📜 Copy Editing 💻 SEO Implementation 📑 Proofreading ✍️ Editing
    Featured Skill French Proofreading
    Content SEO
    Content Writing
    Editing & Proofreading
    Translation
    Live Interpretation
    Virtual Assistance
    Email Communication
    Online Chat Support
    English Tutoring
    Language Interpretation
    Book Editing
    Spanish
    French
    Dutch
  • $10 hourly
    Customer service specialist with over 5 years of experience in the industry. Knowledge of customer service and a back ground of 2 years of appointment settings. Experience with cold calling , power point, spreadsheets, excel, Avaya, Zendesk, Slack and other CRM tools. Experience on Microsoft apps, eClinical Works.
    Featured Skill French Proofreading
    Online Chat Support
    Data Entry
    Patient Care
    Virtual Assistance
    Administrative Support
    BPO Call Center
    Appointment Scheduling
    Call Scheduling
    Phone Communication
    Customer Service
    Receptionist Skills
    Email Communication
    Phone Support
    Spanish
    French
  • $10 hourly
    A lot of experiences in Technical Support, Customer Service I can offer you the service you are seeking, Sale, Live Chat, Phone Support Representative, Email Handling, Shopify, Etc. I studied Programming, Web Design and Technical Support, I speak French, English, Spanish and Haitian Creole. I am ready to work with any company and offer you the best of me.
    Featured Skill French Proofreading
    Translation
    Haitian Creole
    Computer Maintenance
    Facebook Ads Manager
    Microsoft Office
    Customer Service
    Technical Support
    Spanish
    French
    Online Chat Support
    Phone Support
    Zendesk
  • $12 hourly
    ✳️TOP-RATED BILINGUAL CUSTOMER SERVICE EXPERT on Upwork. I am independent customer service Expert with 15+ years in customer Service/ Tech support and sales support for a variety of branded name companies and products. With a guarantee of more than 90% Quality of Service, more than 87% of First Call Resolution, your customers will receive a genuine customer service experience . I love customer service because I love dealing with people, connecting with customer, solving issues and providing high rate at all time. ✔️Expert in Email Handling/Chat & Phone Support/Quality Analyst/IT Support ✔️Fully Bilingual (Native English, Français Européen, Français Canadien) fluency in Spanish ✔️5+ years of experience using Zendesk, Shopify, Desk.com and other CRM tools ✔️10+ years of experience in Customer Service, Customer Support, Sales Support, and management for a variety of branded name companies and products, with skills in coaching, developing and supervising team individuals to drive them to success. Skills Experience : Caribbean Calling Center, Santo Domingo, Dominican Republic Team Leader August 2010 - April 2014 Caribbean Calling Center is an innovator in money transfer. Providing money transfer service in some countries like: Haiti, Jamaica, USA, and Dominican Republic. I worked as a Team leader and belief in providing Excellent Customer Satisfaction. Caribbean Calling Center, this is where I get promoted the first time. Manage and resolve customer complaint, created ticket. I have worked as a trainer as well, where I have to train people that want to become an agent for CAM. Alorica, Santo Domingo, Dominican Republic Team leader June 13 - July 14 Alorica Incorporated is a call center company with more than 73 locations worldwide. Established in 1999, the company has grown to over 48,000 employees. Currently, the company is headquartered in Irvine, California. I have worked as a Team leader for Verizon client, one of largest telecommunication company of united state, providing telecommunication services. Manage and troubleshoot cell phone device and network system. Assist a team of 12 customer service´s agent. Xerox, Santo Domingo, Dominican Republic Tech Support September 2015- June 2016 Xerox is a call center company with more than 50 location worldwide. I have worked as a floor support for Sprint client, providing telecommunication services. Manage and troubleshoot cell phone and Network system. Assist a team of 12 customer service´s agent. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients saying "WOW" ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understanding all situations, and genuinely wanting to resolve my customer's situations. I can assure you that I will be able to assist you in your task with quality work, great performance, and guaranteed satisfaction. I'm available on Email and Skype, and ready to have a voice or video interview if necessary. Looking forward to an interview with you!
    Featured Skill French Proofreading
    Haitian Creole
    Scheduling
    Customer Service
    Sales
    Multitasking
    Data Entry
    Latin American Spanish Accent
    Email Communication
    French English Accent
    Customer Support
    Technical Support
    Online Chat Support
    Inbound Inquiry
    French
  • $12 hourly
    ✅ TOP Multilingual Agent! French, Spanish, English support! 🗣️ 🕴️ Dear entrepreneurs! Thank you for taking the time to review my profile and for this amazing opportunity to grow with your firm! My name is Nilson but most of my clients call me NIL 🧑🏻‍💼, I have more than 10 years of experience working in the BPO industry, mastered a lot of skills, supported worldwide companies and will continue with the same process. I have supported a lot of projects and I have a lot of experience in the call center field. ✅ I speak 4 different languages (English, Spanish, French, Haitian-Creole) I'm looking for a very stable income, a position where I can spend my days and grow up a career. Below I have listed some of the assets that I will use to make your project a Top success: ✅ ➡️ Handled irate customers ➡️ SAV / B2C / B2B ➡️ Customer-oriented ➡️ Trained to handle objectives from customers using ACR Method (Acknowledge, clarify and Respond) ➡️ Trained with VCI Dial Systems, Siebel Systems, and CRM Dialer systems ➡️ Well versed with Microsoft Excel, Word, Publisher and PowerPoint ➡️ Competitive and sales are driven ➡️ Fast learner ➡️ Efficient with computers and the internet ➡️ Typing skills (speed, organization) ➡️ Organizational skills ➡️ Interpersonal skills ➡️ Punctual ➡️ Native French ➡️ Spanish, English fluently ➡️ Zendesk ➡️ Freshdesk ➡️ Shopify ➡️ Social Media I'm anxious to meet with you today! Warm Regards, Nil R.
    Featured Skill French Proofreading
    Zendesk
    Customer Service
    Customer Retention
    Inbound Inquiry
    English
    Castilian Spanish
    French
    Email Communication
    Translation
  • $15 hourly
    With more than 4 years of experience on the customer service, and technical support area I'm a very professional, motivated and dedicated person.I have worked for couple of well-known Companies like Direct TV and Claro.in local based Call Centers like . I have the ability to speak 2 of the most spoken languages English and Spanish I also manage all different computer programs and CRM software. I started as a custumer service representative but being promoted to quality department as a QA analyst. If you need your team to improve,and be efficient i'm the right person who can help you to get better results. I'm available at your convenience if you want to know more about my skills
    Featured Skill French Proofreading
    Customer Service
    Data Entry
    TeamDev Projects
    Executive Coaching
    Sales
    QA Management
    Technical Support
    English
    Online Chat Support
    French
  • $8 hourly
    Dynamic and passionate professional with a proven track record in customer service and sales globally. Skilled in handling calls and adept at telemarketing, I bring extensive experience in cultivating relationships and driving revenue. Proficient in four highly sought-after languages - English, French, Spanish, and Italian - I excel as a multilingual communicator, facilitating seamless interactions across diverse clientele. I approach each work opportunity as a chance to expand my skill set and embrace new challenges. Acting as a bridge between cultures, I am committed to fostering meaningful connections with individuals worldwide. Continuously seeking to understand and tackle business complexities, I am dedicated to optimizing daily operations and driving success.
    Featured Skill French Proofreading
    Marketing Strategy
    Online Chat Support
    French
    Haitian Creole
    Spanish to French Translation
    Typing
    Personal Administration
    Customer Support
    French to Spanish Translation
    Telemarketing
    Customer Service
    Cold Calling
  • $14 hourly
    Hi everyone, Welcome to my profile. My name is Durand and I bring more than ten years of experience as a Multilingual customer service representative in English, Spanish, French, and Haitian Creole. Along with that comes extensive knowledge of computers, CRMs, and Medicine. I seek to apply my skillset, expertise, and knowledge in a role at a respected company or service provider. Some of my previous positions included: Customer Service Technical Support Medicare Onboarding Specialist Medical intern Medical interpreter for LEP patients Below are listed some Multinational Companies that I have worked with: 1- Technical Support: SiriusXM satellite radio (USA); Bank of America POS System(Canada); Liberty Cable TV, Landline phone and internet (Porto Rico); Smartphones like Samsung, LG (USA), 2- Customer Service: Billing and fee description, monitoring orders, and scheduling dispatch (Fiserv) 3-Computer Knowledge: MS Office (Word, Excel, PowerPoint, etc.), Online forms and CSS/HTML coding (Jotform), EMR (Electronic Medical Record) 4-Medicine: Medical Intern at Hospital Juan Pablo Pina Among my hobbies and interests are Medical reviews, sports, movies, music, and technologies. I am looking forward to work with you and expand my skills and experience. Thank you for taking the time to read these lines. Cheers, Durand
    Featured Skill French Proofreading
    Healthcare
    Medical Interpretation
    English to Haitian Creole Translation
    Data Entry
    Answered Ticket
    Customer Service
    Haitian Creole
    Translation
    EMR Data Entry
    Salesforce CRM
    Language Interpretation
    French
    English
    Zendesk
    Spanish
  • $15 hourly
    I am a Customer Service Specialist and Technical Support Agent with over 6 years of experience. I focus on customer satisfaction and I have remarkable interpersonal, organizational, and time management skills. I am looking to apply all the skills that I have acquired throughout these years of experience to provide High-Quality services to my employer.
    Featured Skill French Proofreading
    Slack
    Technical Support
    Customer Service
    Freshdesk
    Email Support
    Phone Support
    French
    Zendesk
    Customer Support
  • $10 hourly
    ⭐⭐⭐⭐⭐ I am a professional customer service representative with a wealth of skills acquired during my years of experience in the call center setting. I have worked as a Customer Service Representative(CSR), Team Lead(TL), and Quality Analyst(QA) for over 13 plus years. Besides having excellent phone etiquette and the ability to work under pressure, my biggest strength is that I can speak 4 languages fluently, English, Spanish, French, and Haitian Creole. This allows me to assist customers in all these languages. I have done customer service for prestigious companies such as Jostens, First Data, Match, Western Union, Duramax Sheds, and Phytage Labs. I have also been volunteering since 2019 as an interpreter/translator for a non-profit organization called Tarjimly and also with CNN Latino America. Helping refugees, asylum seekers, and humanitarian cases, eliminating humanitarian language barriers to improve the lives of refugees and immigrants. Back in 2020, I decided to become a freelancer after spending over 13 years working as a customer service specialist. The pandemic helped me realize that I was better off working from home. ⭐✅P.S**** I am a father and household provider, Because of that I always take any work I do very seriously. For that reason, if you are looking for a friendly and dedicated individual with high proficiency in the customer service setting who can assist your customers and handle your tasks in four languages, I am the one you are looking for.****⭐✅ ✅ I own a USB headset, plus a very liable High-speed Fiber Optic internet, with Speeds of 300Mbps Download and 70Mbps Upload My computer specifications: ✅2TB M.2 SSD, 32GB DDR5 RAM, 13th Gen 14 Cores Intel i5 13500, Max Turbo Frequency 4.80GHz, Intel Arc A750 8GB GDDR6 GPU Limited Edition Windows 11 23H2 64-bit operating system, x64-based processor ⭐ Even if I am in the Dominican Republic I can work in any time zone
    Featured Skill French Proofreading
    French
    Multitasking
    Haitian Creole
    Spanish
    English
    Translation
    Phone Support
    Email Support
    Customer Service
    Boolean Search
    Customer Support
    Account Management
    Online Chat Support
    Data Entry
  • $12 hourly
    Hi there! I am a professional translator and interpreter with fluency in Haitian Creole, French, Spanish, and English. With a rich background in translating and interpreting for various industries, I bring precision, cultural insight, and clarity to every project. What I Offer: Translation Services: Accurate translations for documents, websites, and marketing materials. Interpretation Services: On-site and remote interpretation for meetings, conferences, and events. Cultural Competence: Deep understanding of linguistic nuances and cultural contexts. Attention to Detail: Meticulous review process ensuring high-quality results. Experience: Legal, medical, technical, entertainment and marketing sectors Proven track record of meeting tight deadlines Why Choose Me? I am dedicated to delivering exceptional service and building long-term professional relationships. Let's work together to bridge communication gaps and achieve your goals! Ready to Start? I am available to begin immediately. Contact me today to discuss your project needs!
    Featured Skill French Proofreading
    Sales
    Immigration Law
    Customer Service
    Customer Retention
    Translation
    Customer Support
    Customer Satisfaction
    Haitian Creole
    Multilingual Translation
    French
    Social Media Management
    Zendesk
    Email Support
    English
    Spanish
  • $12 hourly
    Familiar with CRM tools like Zendesk, Slack, Ringcentral, Pipedrive. Able to solve all major problems quickly and efficiently, and create high-quality professional relationships with callers. English, Spanish and French.
    Featured Skill French Proofreading
    Haitian Creole
    Slack
    RingCentral Glip
    English Tutoring
    Translation
    Customer Service
    Data Entry
    Customer Satisfaction
    Consumer Goods
    French
    English
    Spanish
    Email Support
    Zendesk
    Phone Support
  • $10 hourly
    -Versatile Online Interpreter with experience in various fields, including medical interpreting. -As an accomplished English teacher, I lead Amina's Affair, an online English teaching enterprise for Haitian Creole speakers. With excellent communication skills and a commitment to punctuality, I am ready to contribute to ensure your project's success.
    Featured Skill French Proofreading
    Language Interpretation
    Live Interpretation
    Haitian Creole to English Translation
    English to Haitian Creole Translation
    Voice Recording
    Voice-Over
    Voice-Over Recording
    English to French Translation
    French
    Haitian Creole
    Proofreading
    English
    Translation
  • $7 hourly
    Soy un joven profesional con varios años de experiencia en turismo, atención al cliente y ventas, con una amplia experiencia trabajando en distintas empresas. Soy una persona positiva, de mente abierta, proactiva y con un fuerte compromiso con mis metas. Me gusta trabajar en equipos que promueven la innovación así como el enfoque al cliente en sus actividades del día a día y tener una gran red social.
    Featured Skill French Proofreading
    Team Management
    Translation
    Travel & Hospitality
    French
    Travel Planning
    Haitian Creole
    English
    Spanish
    Call Center Management
    Sports Journalism
    Hospitality & Tourism
    Customer Service
    Social Media Management
  • $10 hourly
    🌟 With over 10 years of dedicated experience in the BPO industry, I bring a proven track record of excellence in customer assistance as a bilingual agent! 🔊 Having effectively assisted a diverse range of customers, I possess a deep understanding of their needs and expectations. My proficiency in 4 different languages (French, Spanish, Haitian-Creole and English) allows me to bridge communication gaps effortlessly, ensuring that clients feel heard and valued. I am adept at navigating complex situations, remaining calm under pressure, and tailoring solutions to suit individual requirements. My extensive tenure in the industry has honed my abilities to deliver results in a fast-paced and dynamic call center environment. I am excited to contribute my expertise and passion for customer care to your team! Below are a few bullet points from my portfolio that align with your requirements: ✅ Demonstrating a strong and consistent dedication to providing exceptional customer support. ✅ Multilingual proficiency, effectively communicating in English, Spanish, French and Haitian-Creole, enhancing customer interactions and eliminating language barriers. ✅ Proven expertise in assisting a diverse clientele, showcasing an innate ability to understand and address customer needs across cultural backgrounds. ✅ Recognized for consistently achieving high levels of customer satisfaction through effective problem resolution and empathetic communication. ✅ Exceptional interpersonal skills, fostering positive customer relationships and instilling trust in the brand. ✅ Skilled at navigating complex customer situations with composure, patience, and a solutions-oriented approach. ✅ Consistently met and exceeded performance metrics, showcasing a strong work ethic and commitment to personal and team success. ✅ Adaptability and resilience in fast-paced call center environments, handling high call volumes and maintaining service quality. ✅ Adept at utilizing call center software and tools to optimize workflow efficiency and enhance customer experience. ✅ Passionate about contributing my extensive experience and skills to create meaningful and lasting impacts within your call center team. If you're seeking a dedicated bilingual professional with a proven record of excellence in customer assistance, I look forward to the opportunity to discuss how I can add value to your organization. 📧 Please feel free to reach out to me for further discussion or to explore how my skills can benefit your team!
    Featured Skill French Proofreading
    Bilingual Education
    Customer Care
    Ecommerce
    Customer Retention
    BPO Call Center
    Email
    Customer Service
    Zendesk
    Inbound Inquiry
    French
  • $6 hourly
    Hey folks! 👋 I've been in the BPO game for four years, doing my thing at places like Windstream and Optimum. It's been a ride – from sorting out customer stuff to making sure everything runs smoothly. But here's the fun part: I'm not just a BPO wizard. I've also dabbled in digital marketing and collections. Yep, diving into the online world and figuring out smart ways to get the word out, and also doing the nitty-gritty of collections. I'm all about getting stuff done and being adaptable. If you're into creating awesome experiences for customers, making sure things are tip-top, and helping companies grow, let's chat! 🚀✨ Hit me up, and let's make things happen! 🌟😄
    Featured Skill French Proofreading
    Haitian Creole
    BPO Call Center
    Data Entry
    Email Management
    Debt Collection
    Appointment Scheduling
    Phone Communication
    Email Communication
    Customer Service
    French
    Sales & Marketing
    Online Chat Support
    Phone Support
    Zendesk
    Email Support
  • $6 hourly
    I am a dynamic and passionate young individual seeking a company where I can contribute my skills in the accounting and administrative field, while continuing to learn and gain experience. In addition to my native Spanish, I also have a good command of English and French. - Invoice, income, and expense data entry. - Handling of 606 and 607 forms. - Tax declaration. - Administrative duties. - Payroll management. - Generate income and expense reports, etc.
    Featured Skill French Proofreading
    Excel Formula
    Office 365
    Tax Accounting
    Accounting Report
    Administrative Support
    French
    English
    Spanish
    Management Accounting
    Accounting
    Payroll Accounting
    Customer Service
    Accounting Basics
  • $8 hourly
    Hello! 👋 I’m a dedicated language professional with over 5 years of experience in customer service, administrative support, and team management, having worked with notable companies like Vivid Seats and National Debt Relief. My background also includes interpreting roles, where I facilitated clear communication in English, Spanish, and French. I excel in leadership, multitasking, problem-solving, and optimizing both customer-facing and administrative operations. Fluent in Spanish, English, and French 🌎, I’m passionate about using my language skills to bridge communication gaps and enhance connections. I’m always looking for new opportunities to grow and make a meaningful impact. 🚀 Let’s explore how we can collaborate and achieve outstanding results together. Feel free to reach out—I’m excited to discuss how my skills and experience can contribute to your team!
    Featured Skill French Proofreading
    Customer Support
    Virtual Assistance
    Data Entry
    Teaching Mathematics
    English to French Translation
    Live Interpretation
    BPO Call Center
    Customer Satisfaction
    Email Support
    Teaching English
    Teaching Spanish
    French
    Spanish
    Administrative Support
    Customer Service
  • $11 hourly
    Hello, my name is Elizabeth. I have over ten years in the customer service field, including being a Team Leader over seven co-workers. I have over six years of experience as a Test Plan Engineer. I have experience with both automatic and manual testing in QC and QA, which makes me very detailed oriented. I am a reliable, self-motivated individual. I work hard in any task I'm given. I am fluent in English, French, and Creole. I have good office skills and work well in fields such as translation, typing, internet researching, data entry, and various customer services. I type 65 wpm with a 98% accuracy. I enjoy working with customer support and love working with data and information.
    Featured Skill French Proofreading
    Database
    English to Haitian Creole Translation
    English to French Translation
    Photo Editing
    Customer Service
    Quality Control
    Data Entry
    Creative Writing
    Data Analysis
    Administrative Support
    Customer Support
    French
  • $15 hourly
    I am a hardworking and dedicated individual who takes pride in getting things done and learning new things. I have more than 7 years of experience in Customer Service assisting French, English and Spanish customers. I have developed impeccable phone manners, and the ability to deal with agitated and distressed customers. I also have vast experience and knowledge in sales, technical support, administrative assistance and leadership skills. I am self-motivated, energetic and reliable. I am always willing to learn and will fully familiarize myself with the product/service in order to provide the best possible support to customers.
    Featured Skill French Proofreading
    Haitian Creole
    Customer Support
    Customer Service
    Translation
    Gorgias
    Data Entry
    Product Knowledge
    Intercom
    Online Chat Support
    Email Support
    Zendesk
    English
    Order Tracking
    French
  • $20 hourly
    Hi, Welcome to my Upwork page. I have a degree in Business Administration and I have been an experienced Customer Service Advisor for around a decade in voice, email, and chat. Haitian Creole, English, French, and Spanish are the languages that I'm working with. I like getting the job done by any means necessary. This means that I am also an easy learner and things come naturally. I am hardworking and I deliver top-notch service. I am equally very flexible. I also recently worked as a QA and Loyalty Specialist, and I have found that I work best under pressure. I have experience using Salesforce, Zendesk, Freshdesk, Ring Central, Netsuite, cisco, Mojo, Gorgias, Dropified, Shopify Any Connect, and a couple of other platforms. I am available to work in different queues at the same time such as Sales, Billing, Retention, Recovery, or Education and I am available to take calls in English, French, and Spanish. I have a lot of experience working with health, phone, cable customers, and also Data Entry. Tech support for electronics devices, computers, and cable companies over the phone. Finally, I am very open-minded and I am currently looking for a long-term client. Thanks for visiting and doing business.
    Featured Skill French Proofreading
    Translation
    Customer Service
    Customer Support
    Castilian Spanish
    Internet Survey
    Email Communication
    Technical Support
    French
    Freshdesk
    Zendesk
    English
    HubSpot
  • $6 hourly
    With over five years of extensive experience, I have served as a dedicated customer service representative, adept appointment scheduler, and efficient receptionist. My professional journey has encompassed enriching roles within prominent hotel chains in my country, where I honed my skills in providing exceptional service and managing diverse tasks. Additionally, I contributed my talents to SimmondMed, a leading company in the field, adding depth to my expertise and versatility. 🌟🏨💼 Throughout my career, I have consistently demonstrated a commitment to excellence and a keen ability to adapt to dynamic work environments. Now, I am eager to leverage my well-rounded background in customer-focused roles and contribute positively to new challenges and opportunities in the professional landscape. 🚀🌐🔍
    Featured Skill French Proofreading
    Document Review
    Appointment Scheduling
    Appointment Setting
    BPO Call Center
    Customer Satisfaction
    Receptionist Skills
    Interpersonal Skills
    Email Communication
    Customer Support
    Data Entry
    Phone Support
    Zendesk
    French
    Online Chat Support
    Email Support
  • $15 hourly
    I am fluent in Haitian creole, English, French and Spanish. I have been serving as an Intake Specialist and Immigration Form Specialist at Adolphe Law Group since April 2022. Concurrently, I'm a dedicated student pursuing studies in International Business at APEC University. I'm seeking a part-time employment that could help me develop my skills in sales, communication, and administration. I strongly believe that high quality work is way better than the money because the customer's satisfaction will make you earn much more in the long term, therefore, I work with ethic, discipline and passion.
    Featured Skill French Proofreading
    English to Spanish Translation
    Spanish to French Translation
    Ecommerce Support
    Shopify
    Haitian Creole to English Translation
    English to Haitian Creole Translation
    French to English Translation
    English to French Translation
    Haitian Creole
    Spanish
    English
    French
    Translation
  • $6 hourly
    Hello! 👋 With over four years of extensive experience, I bring a wealth of expertise in legal assistance, customer service, data entry and case manager. In my role as a legal assistant, I've navigated various legal processes, providing administrative support to legal professionals, managing documentation, and assisting with case preparation. My attention to detail and understanding of legal terminology ensure accurate and efficient support in legal proceedings. As a customer service, I've effectively communicated with clients in English, French, and Spanish, addressing inquiries, resolving issues, and providing exceptional service. My dedication to customer satisfaction has consistently resulted in positive feedback and repeat business. Additionally, my experience as a Case Manager has equipped me with the skills to oversee and coordinate complex cases, ensuring all aspects are managed efficiently and effectively. I excel in multitasking, prioritizing tasks, and collaborating with stakeholders to achieve favorable outcomes. With a proven track record of success in these roles, I am confident in my ability to contribute to the success of your team. Let's work together to streamline processes, provide top-notch support, and achieve our objectives! 🌟 If you're ready to elevate your operations, I'm eager to discuss how I can help meet your needs. 🚀
    Featured Skill French Proofreading
    Immigration Law
    Administrative Support
    BPO Call Center
    Zendesk
    Virtual Case Management VCM
    Case Management
    Legal Case Management Software
    Legal Assistance
    Receptionist Skills
    Appointment Scheduling
    Customer Service
    Virtual Assistance
    French
    Data Entry
    General Transcription
  • $8 hourly
    Professional Summary Polite and professional specialist successful in applying strong communication and problem resolution skills to each customer issue. A solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Current Digital Marketing and E-commerce student at Coursera. -Work History Contact Center Dominicana - Customer service representative Coordinated implementation of people-related services, policies, and programs through departmental staff. ● Answered customer telephone calls promptly to avoid on-hold wait times. ● ● Answered constant flow of customer calls with minimal wait times. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. ● ● Scheduling patient appointments. Offered advice and assistance to customers, paying attention to special needs or wants. ● Coordinated implementation of people-related services, policies, and programs through departmental staff ● Improved office efficiency by effectively managing internal communications and correspondence ● Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior Skills ● Calm and Professional Under Pressure ● Responding to Difficult Customers ● Issue and Complaint Resolution ● Customer Data Confidentiality ● Building Customer Trust and Loyalty -Agroconsulta Tin - Secretary Manager -Organize sales invoicing -Sales Agro-products. -Hostess at the Gaylord Texan Hotel. . ●Supervised server balance and monitored table turnover to accurately seat customers. ● Maintained customer satisfaction and increased drink sales by directing customers to the bar area while waiting for tables. ● Stayed in open communication with the kitchen team to assess cooking times, avoid worker overload, and minimize customer dissatisfaction. ● Reported problematic guests to management to foster a safe and pleasant environment. ● Checked in with servers to confirm preparedness before seating customers. ● Watched dining area staff evaluate server loads and calculate accurately wait times ● Delivered unparalleled service to drive a positive dining experience and repeat customer visits ● Prepared dining room for service by cleaning, organizing tables, and placing table settings ● Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales ● Implemented project management techniques to overcome obstacles and increase team productivity. ● Developed internal requirements and standards to minimize regulatorily risks and liability across programs. ● Improved office operations by automating client correspondence, record tracking and data communications. ● Improved customer satisfaction scores through the application of superior conflict resolution and problem-solving skills. ● Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping. ● Completed paperwork, recognized discrepancies and promptly addressing for resolution. ● ● Improved operations through consistent hard work and dedication. Travel: My free time is a precious gift and that's why I try to enjoy it to the fullest, while I'm not working I dedicate myself to going on excursions around my country, so I can discover and get to know the land where I was born.
    Featured Skill French Proofreading
    Portuguese
    English
    French
    Spanish
  • $7 hourly
    I am an Haitian Creole & French native speaker and fluently speak English & Spanish! That is a win for your company... I am a self-motivated Customer Service Specialist, with over 6 years of experience in the customer service & tech support area. Very efficient and well organized, I have the ability to learn quick. I fluently speak 4 languages and can provide great customer communication. I have worked for companies like Alorica, Continium, Conduent, AAA Transporters... Also I have been working in campaigns such as Sprint Tech Support, Verizon C S, Gale Health Care. I have also worked as a manager at Villa On The Beach Hotel & Restaurant, handling clients and employees, making sure things are running smooth. I have also been hired by Travel 2 Invest as a manager for their cigar company Ella Louise. Supervising cigars productions, taking and handling international orders. Sending invoices and collecting payment and also social media manager. My main concern is to always give the best of me and making sure my job is being done properly and effectively. Making sure my employers are very satisfied with my performances. I am also willing to learn more and aquire new skills and challenge thyself with new experience and grow in a safe work environment.
    Featured Skill French Proofreading
    Customer Support
    Ecommerce Order Fulfillment
    Call Center Management
    Shopify
    Customer Satisfaction
    Order Tracking
    Customer Service
    BPO Call Center
    Phone Support
    Email Support
    Zendesk
    English
    Spanish
    French
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