Hire the best Freshdesk Specialists in Dhaka, BD
Check out Freshdesk Specialists in Dhaka, BD with the skills you need for your next job.
- $15 hourly
- 5.0/5
- (5 jobs)
Is achieving maximum level of customer satisfaction a priority for your company? I can help you achieve that with my years of experience in customer service. Make customer satisfaction your top priority as you grow, not an afterthought. You're not truly growing if you're not taking care of your customers and providing exceptional after-sales service. Are you in need of exceptional customer service, Quality Assurance Analysts, Facebook content moderation, or live chat support? Look no further! With over half a decade of extensive experience in customer service working in different industries ranging from E-commerce, SaaS, Telecommunication, Banking and ISP, I am confident in offering you the following services that will exceed your expectations: # Team lead # Social Media Management # Quality Assurance/Quality control/Audit #Live chat/Email support #Virtual Assistant # Inbound and Outbound Calls # Appointment Setting # E-commerce & SaaS customer care - queries ranging from Product Listing, Billing and Order Fulfilment, Log-in issues. Perks of working with me: #Fast and quick availability. #Fluent Level English #Detail oriented and keen to grow #Technical Education Background Programs/Tools: # CRMs: FreshDesk , Zendesk, HubSpot. # Designing software: Figma, PS, XD, AI. # Tools: Google workspace, Google sheets, Google Meet, Zoom, Skype, MS Excel, PowerPoint, MS Word. # Telephony: Avaya IP Office, Cisco.
Freshdesk
Online Reputation ManagementSlackFacebookCustomer SupportCustomer Relationship ManagementCustomer SatisfactionCustomer ServiceQuality AssuranceIntercomJiraSocial Media ManagementZendeskEmail Support - $8 hourly
- 4.0/5
- (10 jobs)
📣Are you in need of top-notch e-commerce support across various CRM platforms? Look no further! With 3 years of dedicated experience, In different Shopify Shops I'm your trusted partner for all your customer support needs.📣 🔥CRM Expertise: I excel in managing customer inquiries and operations on a multitude of CRM systems, including: 👉Zendesk 👉Freshdesk 👉Zoho 👉Gorgias 👉Outlook 👉Webmail 👉Gmail And many more!🔥 💪Available 24/7: Your dropshipping business deserves round-the-clock attention. I'm here to support and resolve issues any time, day or night, ensuring your customers' satisfaction.💪 🤝Dispute Resolution: Worried about Klarna disputes, Shopify chargebacks, or PayPal disputes? Worry no more! I specialize in navigating these complex processes to protect your business and your bottom line.🤝 🎊Customer Satisfaction: Your customers' happiness is my priority. I'll go the extra mile to ensure they have a positive shopping experience.🎊 🛑Contact me today to discuss your specific requirements. Your success is my priority!🛑
Freshdesk
GorgiasZendeskShopifyEcommerceDropshippingCustomer Support PluginVirtual AssistanceCustomer ExperienceCustomer Relationship ManagementCustomer SatisfactionCustomer CareCustomer ServiceCustomer SupportEmail Support - $8 hourly
- 4.6/5
- (91 jobs)
🌟 Welcome to my Upwork profile! 🌟 Let me introduce myself: "I am a Customer Support Specialist with over six years of experience in both local and international markets, working across industries such as Health & Wellness, Fashion, Sports, SaaS, and Dropshipping." 🌟💥 Achievements 🌟💥 🏆 Over six years of experience 🏆 Top-Rated Freelancer on Upwork 🏆 100% High Job Success Rate 🏆 Completed 90+ projects 🏆 9000+ hours worked on Upwork 💼 Work Experiences: ➡️ Customer Support Manager at Bright Sports: In my most recent role, I led the customer support team, overseeing daily operations and maintaining high standards in service quality. I managed escalations, optimized workflows, and provided training to ensure our team delivered fast, efficient support. ➡️ Customer Support Specialist at Kilo Health: At Kilo Health, a leading health & wellness platform, I provided email and chat support for two years. I handled customer inquiries, resolved technical issues, processed refunds, and ensured a high-quality customer experience by focusing on prompt and accurate resolutions. ➡️ Customer Support Manager at Udimicom Limited: I served as the Chat Section Manager at Udimicom, a popular online marketplace for solo ads, where I managed chat support operations for nearly three years. I led a team to deliver seamless customer experiences, fostered quality assurance practices, and achieved consistently high customer satisfaction rates. With my background, I’ve mastered top tools such as Zendesk, FreshDesk, Gorgias, Intercom, and LiveChat. My deep understanding of customer psychology enables me to provide support that not only resolves issues but builds trust. I’m passionate about problem-solving and dedicated to providing outstanding customer support, which has helped me become a trusted expert in the field. ✿✿✿ Specialized Fields ✿✿✿ ❖ Supervisor, QA & Team Manager ❖ Email Support ❖ Live Chat ❖ Backlogged Ticket Support ❖ Order Management & Fulfillment ❖ Tech Support ❖ Billing & Sales Support How I Can Help You? ➡️I am here to boost outstanding customer support, drive customer success, and create a positive, lasting impact on your brand. By focusing on high-quality interactions and efficient issue resolution, I’ll help elevate customer satisfaction and loyalty, ultimately contributing to your business’s growth and reputation. Let’s work together to make a measurable difference in your customer experience! Regards, Shakil
Freshdesk
GorgiasVirtual AssistanceEmail CommunicationInternet MarketingOrder ManagementSocial Media MarketingCustomer SupportCustomer ServiceOrder FulfillmentOnline Chat SupportEmail SupportZoho CRMZendesk - $10 hourly
- 4.8/5
- (45 jobs)
Do you need Virtual Assistants for your Shopify/eCom Store? I'm a dedicated shopify customer service manager who you really can trust for your Virtual Assistant to take over the customer support through Email, Chat, Ticket solution and Dispute, claims and Chargebacks. That's not end yet! Order fulfillment through Oberlo, boxC, nimble would also be on my hand. My great skill on Virtual Assistantship will fulfill your shopify customer service management. Once the orders placed at your store, your all kind of customer service will be my responsibility. Let's have a glace of my service:: 1. Live Chat 2. Email Responses 3. Social Media Chat Support 4. Disputes, Claims and Charge-backs Handling. 5. Order Fulfillment of store Orders through different Platform The Platforms I'm expert of: 1. Zendesk 2. UseResponse 3. LiveAgent 4. Zoho Desk 5. Freskdesk 6. Reamaze Let's get started!
Freshdesk
Customer SupportCustomer ServiceSocial Media MarketingZendeskEmail SupportOnline Chat Support - $9 hourly
- 0.0/5
- (0 jobs)
Career Summary: Driven Operations Leader with 8+ years of experience at Augmedix BD, building high-performing teams and exceeding service excellence across healthcare, media, and BPO sectors. Expertise in optimizing performance, driving continuous improvement, and fostering successful cross-functional collaboration. Seeking to leverage diverse skills and passion for results in a new and challenging role within Service Delivery, Media, Business Process Outsourcing, or Advertising. Key Strengths: * Leadership & Team Builder: Inspiring high-performing teams through impactful coaching, development, and performance management (quantify impact if possible). * Optimization & Innovation Champion: Streamlining processes, implementing tech solutions, and driving continuous improvement, leading to significant efficiency gains (quantify specific achievement).
Freshdesk
YouTubeContent CreationElectronic Health RecordOperations Management SoftwareCybersecurity ManagementLeverGoogle DocsGoogle SitesAsanaSlackClickUpLinkedInSmartsheetZendesk - $5 hourly
- 0.0/5
- (0 jobs)
✨ Looking for top notch customer support? Let’s make your customers smile! ✨ I offer top-tier support across live chat, email, and phone for online stores. Whether it's a quick query or a complex issue, I’m here to help! Here's what I bring to the table: ✅ Expert in customer service management for eCommerce platforms ✅ Handling email, phone support, live chat and social media (Facebook, Instagram) ✅ Efficiently resolve customer complaints, turning challenges into loyalty ✅ Provide quick, accurate responses with or without a script ✅ Daily reports to keep you updated on all customer interactions ✅ Skilled in using customer support software like Reamaze, Freshdesk, Zendesk, Shopify, and CRM tools ✅ I can also take messages and forward queries if needed As a previous Customer Service Manager, I’ve: 🔹 Led a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration. 🔹 Managed high-volume customer complaints, reducing their occurrence by proactively identifying issues and implementing effective solutions. 🔹 Mentored and trained new associates, equipping them with performance-oriented strategies and customer service techniques for better results. 🔹 Collaborated with upper management to refine and streamline customer service processes, improving efficiency across the company. 🔹 Played a key role in ensuring seamless communication between departments to quickly resolve customer concerns. 📲 Get in touch now—let's make your customer service exceptional!
Freshdesk
Leadership CoachingSocial Customer ServiceFacebook MessengerEcommerce SupportShopifyZendeskSlackManagement SkillsEmail SupportCustomer SatisfactionCustomer Service TrainingCommunity ManagementPhone CommunicationCustomer Service Want to browse more freelancers?
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