Hire the best Freshdesk Specialists in Kingston, JM
Check out Freshdesk Specialists in Kingston, JM with the skills you need for your next job.
- $10 hourly
- 5.0/5
- (6 jobs)
Thank you for checking out my profile! My name is Malik Fenton. I am a Jamaican national with love for freelance work, learning new cultures and languages as well as interacting and helping people all over the world. My English skills are native, both written and verbal, and I speak with a clear, American accent and I am proficient in many software programs including Microsoft Office Suite and Google documents, I have experience working on platforms like Zendesk, Gorgias and other CRM platforms. My main focus is on results and ensuring the job gets done and done properly. I make it a point to satisfy both my employer and the customer with my work. I am capable of working diligently without a supervisor and I am confident I can work well as individual but I prefer to be a part of a good team!
Freshdesk
ZendeskVirtual AssistanceContent WritingOnline Chat SupportEmail SupportDraft CorrespondenceTechnical SupportCustomer ServiceGorgiasCustomer Support PluginEmail CommunicationShopifyCustomer Support - $12 hourly
- 5.0/5
- (3 jobs)
Hi there! Thank you for viewing my profile. My name is Crochell Wiggan. I’ve worked remotely as a Customer Support Specialist for the past seven years, focusing on Customer Onboarding, Support, and Retention. I’ve worked across various industries, including Real Estate, Finance, and Wellness, and have gained Phone, Email, and Live Chat Support skills. Prior to this, I spent three and a half years in the banking industry as an administrative support trainee at a securities firm providing Client and administrative Support. When you work with me, you gain a passionate Client Specialist who delivers personalized service, efficiently handles multiple client inquiries, and consistently meets (and exceeds) expectations. I’m a fast learner, highly adaptable, and detail-oriented. I also ensure that client records are well-organized, which helps streamline issues to the appropriate departments. In addition, I provide daily and monthly reports so you can track results in real time. Thank you for your time, and I look forward to the opportunity to help bring your vision to life.
Freshdesk
SmartsheetHIPAACustomer RetentionOnline Chat SupportCustomer ServiceAppointment SettingHighLevelDocuSignPipedriveDialpadChat & Messaging SoftwareCustomer SupportEmail SupportPhone Support - $30 hourly
- 4.9/5
- (9 jobs)
My name is Monique, a Top rated Plus⭐️⭐️⭐️⭐️⭐️ agent on Upwork with a 100% job success. I am passionate about helping small businesses unlock their full potential for growth. With over 10 years of hands-on customer service experience, I’ve honed my expertise in the e-commerce and BPO industries, working with clients across the UK and USA. My focus is on building exceptional teams and ensuring customer interactions that inspire loyalty and satisfaction. I have a proven track record of leading teams to success, where I have led both large and small teams. My leadership style centers around mentorship, performance-driven coaching, and a clear vision for quality assurance. Through a strategic approach to hiring, onboarding, and training, I ensure that businesses can scale efficiently and sustainably. My technical skills include extensive experience with systems like Shopify, Zendesk, Salesforce, Slack, Asana, Monday.com, Gorgias, Freshdesk, and Amazon Seller Central. From setting up AI bots to troubleshooting workflows as the main administrator, I’ve mastered these tools to enhance both agent and customer experiences. I’m also eager to learn and adapt to any new system to maximize efficiency. I excel in developing training programs that align with company goals, helping teams deliver superior service in fast-paced environments. With my background as a trainer, HR professional, and customer service representative, I bring a holistic understanding of what it takes to build, grow, and maintain high-performing teams. Every business thrives on its customer relationships, and I’m committed to creating memorable, positive experiences at every touchpoint. My interpersonal and communication skills are central to this, as I continuously strive to exceed client expectations. I am a driven and versatile professional who works well both independently and collaboratively. I take pride in being sensitive to deadlines and company guidelines, always ensuring timely and high-quality task completion. With a focus on operational efficiency and customer satisfaction, I’m confident I can help your organization grow while boosting revenue and enhancing overall customer experience.
Freshdesk
Virtual AssistanceCommunicationsMicrosoft OfficeCustomer ServiceData EntryEmail CommunicationCold CallingInbound InquiryOnline Chat SupportZendesk - $10 hourly
- 5.0/5
- (2 jobs)
I have had over 10 years of work experience in Customer Service, including 3+ years in quality assurance. I am a diligent, empathetic, resourceful and also, an adaptable individual. I have good interpersonal communication skills, and the ability to remain calm in crisis situations. I strive to please both my employers and clients. I will execute the tasks given in a timely manner and meet all expectations if not go a step above and beyond. OBJECTIVE To utilize my skill, and knowledge whereby contributing positively to the development of the organization, the enhancement of its core values and also to work in an environment that will challenge me further. Obtain a position that will provide me the ability to apply my work experience to a growing industry. Look forward to working with an organization that provides me with the opportunity to meet and exceed assigned goals. SKILLS Self Management Detail Oriented Problem Solving Effective oral and written communication
Freshdesk
Magento 2Quality AssuranceAdministrative SupportGeneral TranscriptionEmail SupportShopifyMagentoOnline Chat SupportZendesk - $10 hourly
- 0.0/5
- (1 job)
As a seasoned expert at the intersection of customer service, accounting, and resume writing, I bring a unique blend of skills that transcend traditional professional boundaries. With a proven track record in each domain, I offer a holistic approach to enhancing client experiences, financial management, and career development. My customer service journey is marked by a commitment to creating exceptional experiences. From cultivating strong client relationships to resolving complex issues, my expertise lies in understanding diverse needs and delivering solutions with a personalized touch. I thrive on turning challenges into opportunities for satisfaction and loyalty. Adept at navigating the intricacies of financial landscapes, I have honed my skills in accounting to ensure precision and compliance. My proficiency extends from budgeting and financial analysis to streamlined bookkeeping, contributing to the fiscal health of organizations. I am not just a number cruncher; I am a strategic partner in financial success. In the realm of resume writing, I have mastered the art of transforming professional experiences into compelling narratives. I go beyond mere listings of skills and achievements; I craft resumes that tell a story, resonating with employers and paving the way for career advancement. My approach is strategic, personalized, and geared towards securing that coveted interview.
Freshdesk
EmailVirtual AssistanceHigh-Ticket ClosingAccountingCover Letter WritingResume WritingInterpersonal SkillsOrder FulfillmentCustomer SupportData EntryTime ManagementEmail CommunicationCommunication EtiquetteOrder Tracking - $17 hourly
- 3.0/5
- (1 job)
I am a seasoned patient care and customer service professional with over eight years of diverse experience gained from reputable local and international companies, private practices, and small businesses. My expertise extends to proficiently utilizing remote web-based applications, and I have a track record of four years in dental content creation and adept social media management for healthcare practices. As a full-time freelance consultant actively seeking global opportunities on UpWork, I bring more than a decade of comprehensive experience in customer-oriented roles. I am committed to marketing products, services, and ideas that resonate with a broad consumer base. My background is rooted in tech-savvy professionalism, and I am known for my goal-driven approach. My interpersonal skills shine through seamlessly, whether through phone conversations, email correspondence, or live chat interactions. I am passionate about delivering exceptional care and service to clients, patients, and customers alike.
Freshdesk
Dental TechnologyCanvaTrelloAsanaSlackAppointment SchedulingCustomer ServiceTechnical SupportCreative WritingPhone CommunicationYAPI Practical Dental Solutions YAPIGraphic DesignEmail MarketingEmail SupportOnline Chat Support - $11 hourly
- 0.0/5
- (0 jobs)
Committed to working professionally and diligently on behalf of a company and skilled in remaining calm and courteous during high-pressure situations. Even though some tasks are outside my experience, I am happy to accept them. I enjoy learning new abilities, and there is always space for development, which helps me be more effective. Let's talk, I'd be happy to assist you with your business!
Freshdesk
Freshworks CRMSlackEmail SupportZendeskSalesforce CRMCustomer ServiceActive ListeningCustomer SupportTypingInsurance VerificationMultitaskingData EntryPhone SupportOnline Chat Support - $12 hourly
- 0.0/5
- (0 jobs)
I am a truthful, hardworking and dedicated individual. I am proficient in Back Office Support and Customer Service. I write and speak English fluently, with over 2 years of experience in Customer Service, I am highly qualified to do technical troubleshooting and problem solving .I can also quickly do chats and emails. I have excellent experience with the Microsoft Platforms, I have a typing speed of above 50 words per minute. I am versed in creating documents in Microsoft Office, entering Data in Microsoft Excel and also managing and transferring information in AirTable. I am relentless in providing excellent service and executing all tasks given to me to the best of my ability. I enjoy reading and surfing the internet. I am always generating fresh ideas to help any company that I'm apart of. Should you require a skill that is not listed, I am more than open to learn.
Freshdesk
Data BackupCustomer ServiceMicrosoft PowerPointEmail AutomationMicrosoft ExcelTroubleshootingEmail Support - $18 hourly
- 4.5/5
- (31 jobs)
Giovanni Porter is a leader who thrives on creating new and meaningful interactions daily. He completed his tertiary studies at the Montego Bay Community College in 2012. Since then, Giovanni has been working ardently in customer-centric organizations. He has over ten (10) years of experience in the customer service and sales environments combined, including more than two years of experience in door-door sales and other Managerial roles. "My gratification is generated from the responses of satisfied customers. In other words, I love what I do! I believe that the success of an organization is directly proportional to how they treat their customers." His experiences have also taught him how to deal with customers to prevent and defuse arguments and other negative behaviors. He also knows that employees that are treated well treat customers even better. He is an effective communicator with a drive for success.
Freshdesk
GmailBPO Call CenterVoIPCustomer SupportB2C MarketingB2B MarketingIntercomOnline Chat SupportCustomer ServiceSalesZendeskHubSpot Want to browse more freelancers?
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