Upwork home
Sign up
Secondary

Hire the best Freshdesk Specialists in Bacolod City, PH

Check out Freshdesk Specialists in Bacolod City, PH with the skills you need for your next job.
Hire freelancers
  • $7 hourly
    • 5.0/5
    • (2 jobs)
    A highly skilled Freelance Virtual Assistant specializing in customer service, I bring exceptional communication and organizational skills to help businesses streamline their operations and enhance customer satisfaction. With a proven track record of efficiently managing tasks, improving customer interactions, and utilizing advanced CRM platforms, I am committed to delivering excellent support and administrative services.
    Featured Skill Freshdesk
    Google Review
    LinkedIn
    Instagram
    Facebook
    Shopify
    Online Chat Support
    Virtual Assistance
    Scheduling
    Calendar Management
    Email Management
    Data Entry
    Customer Service
    Technical Support
    Email Support
  • $8 hourly
    • 5.0/5
    • (14 jobs)
    I have two years of customer service experience, where I managed phone calls for a cable company, assisting customers with diverse inquiries and issues. Subsequently, I transitioned to a financial company, dedicating nearly three years to fielding calls from cardholders disputing transactions on their accounts. In this role, I gathered essential supporting information to aid in fund recovery from the merchants. Afterward, I joined the back office team, engaging in the thorough review of cardholder disputes, making decisions on their validity, assessing recovery rights from merchants, and providing end-to-end support in dispute resolution. Additionally, I have accrued two years of experience as a chargeback specialist on the merchant side. In this capacity, I collected evidence and conducted root cause analysis to understand why disputes were filed, enabling the creation of compelling rebuttal documents to successfully counter chargebacks. I am always interested in making long term professional relationships with my clients. I look forward to working with you in providing excellent customer service and anything else you may need help with.
    Featured Skill Freshdesk
    Stripe
    Fraud Detection
    PayPal
    Bookkeeping
    Fraud Mitigation
    Risk Assessment
    Google Workspace
    Technical Support
    Customer Service
    Payment Processing
    Online Chat Support
    Zendesk
  • $5 hourly
    • 3.6/5
    • (4 jobs)
    I'm a 7-year customer service supervisor that made me become an analytical problem solver. Building relationship to the customer is my passion as I live and breathe customer service. I'm currently looking for a challenging projects and opportunities to help you achieve your goals through relationship building with your customer. I'm also open for a part-time job that will help me start my career in Upwork. I'm committed to delivering results on a specified timeline and is totally flexible to work with any given time zone. In addition, I've been a Quality Assurance Specialist that gives me an advantage of QA support and lay out analytical report. I'm also well versed in the specialties below that I have developed through my daily work. Appointment Setting MS Office Administrative Support Customer Service and Technical Support Billing Research Sales and Marketing Telemarketing and Email Marketing Real Estate Transcriptionist Management Coaching Team Lead Chat Support Retention YOU would love working with me because you value a self-oriented, assertive, flexible, and a customer driven professional that can deliver. Spare some time for an interview and let's discuss possibilities where I can be of assistance.
    Featured Skill Freshdesk
    Data Entry
    Customer Service
    Management Skills
    Social Media Marketing
    Lead Generation
    Email Support
    Zendesk
  • $9 hourly
    • 4.4/5
    • (59 jobs)
    Do you need help with your e-commerce business? I can help. I have been working here at Upwork for premium clients for 10+years now and I have worked as a Customer Support Manager and Virtual Assistant to many clients who started their e-commerce business here in Upwork, so this only means that I am well-versed in handling your e-commerce store and other tasks that you as a client needs in your business. However, I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, can be left with less supervision, I work on the job efficiently, and can speak and write English correctly. Skills that I am well versed in: Adding Products to eCommerce website eCommerce Management Answering emails via Zendesk Answering emails via Freshdesk Answering emails via Gorgias Outlook Shopify Shipstation ShipBob DeepL Kopy Aliexpress Basic Editing Skills Order Fulfillment Magento Zoho Social Media Management Responding to Facebook and Instagram messages and comments moderation Google Apps (Google Sheets, Google Docs, Google Drive) Todoist Slack Canva ChatGPT
    Featured Skill Freshdesk
    Order Fulfillment
    Dropshipping
    Ecommerce
    US English Dialect
    Customer Service
    Email Communication
    Customer Support
    Shopify
    Intercom
    Order Processing
    Zendesk
    Inbound Inquiry
  • $8 hourly
    • 5.0/5
    • (5 jobs)
    I have been in the customer service industry for more than 15 years. I am self-driven and results-oriented, with a positive outlook and a clear focus on high quality. I am currently residing in Veracruz, Mexico, and can work during the US timezone. I value my flexibility in comcommunication well as my wide range of acquired knowledge. I believe that this will help in meeting the needs and providing satisfaction to my clients. Skills include but are not limited to: - Email, -Skype - Slack - Chat - Asana - Google Drive - Freshdesk - Intercom - Shopify - Amazon - Gorgias - Zendesk - AirBnb My goal is to obtain a position that allows me to gain additional skills as well as utilize my current skills that will help to contribute to my work. I am looking for a part-time or full-time and long-term position. I am a fast learner, eager to learn, motivated, well organized, and open to work in any other area.
    Featured Skill Freshdesk
    Shopify
    Amazon
    Facebook
    Customer Support
    Slack
    Gorgias
    Ecommerce
    Answered Ticket
    Email Communication
    Property Management
    Intercom
    Online Chat Support
  • $7 hourly
    • 5.0/5
    • (8 jobs)
    Hi there! I hope you're having an amazing day. With over 14 years and counting of frontline experience in customer service, I bring a wealth of knowledge, dedication, and a proven track record of excellence. From pioneering Comcast's X1 platform, delivering top-tier tech and billing support for T-Mobile, to serving as a Claims and Disputes Analyst for JPMorgan Chase, I’ve been at the heart of customer interaction, resolving issues, de-escalating concerns, and creating positive experiences that leave lasting impressions. I’ve built my career on hard work, strong ethics, and an unwavering passion for helping people. Whether it's handling escalations or walking a customer through complex processes, I approach every situation with empathy, patience, and a results-driven mindset. Resolving concerns isn’t just part of the job, it’s my personal mission. My experience spans billing, sales, e-commerce, tech support, dispute resolution, and more. I’ve also successfully handled freelance projects involving email and chat support, order processing, data entry, virtual assistance, and social media tasks, using tools like Zendesk, Salesforce, Gorgias, Shopify, and many others. And when I'm not making customers smile, I’m surrounded by my 16 dogs, 4 cats, and a goat (yes, a goat). As a proud animal lover, I know something about patience, loyalty, and commitment, and I bring that same energy to every customer I help. If you're looking for someone who can jump right in, work independently, and genuinely cares about your customers as much as you do, I’d love the opportunity to bring my passion and experience to your team. Let’s create great customer experiences together.
    Featured Skill Freshdesk
    Salesforce CRM
    Phone Support
    Ecommerce
    Order Tracking
    Ecommerce Support
    Zendesk
    Shopify
    Email Support
    Gorgias
    Scheduling
    Communication Etiquette
    Online Chat Support
    Microsoft Excel
  • $6 hourly
    • 5.0/5
    • (20 jobs)
    Thank you for viewing my profile! I am a highly detailed professional Infusionsoft Billing Specialist. I specialize in processing payments. I also specialize in the Real Estate field. Delivering quality service with respect. I possessed discipline and time management skills. I am also doing customer support such as email and chat lastly phone. I have strong communication skills both email and phone. I have a great passion for working as an Virtual Assistant. I give my best to improve my skills and work. I also have experience with Shopify. Locating order number and tracking number using 17track. I do Email Handling too. Data Entry lastly. I always believe that good business based on good relationships! Furthermore here are the tools I am skilled at: Infusionsoft Billing Mojo Calling Real Geeks CRM Podio Asana Klaviyo Google Calendars Dropbox Facebook Marketing Salesdialer Shopify 17track Customer Service Customer Support cold calling Data entry Sherpa Property Lead Manager Comparable of properties Analyzations of the properties Checking contracts Product Research in Alibaba and Amazon Batchleads Batchdialer Podio I believe in hard work dedication and honesty. If you will hire me I can assure you that I will do my best to provide great service that you will not regret your decision.
    Featured Skill Freshdesk
    Product Research
    Amazon Dropshipping
    Customer Support
    File Management
    Real Estate Appraisal
    Slack
    Receptionist Skills
    Shopify
    Real Estate Investment Assistance
    Klaviyo
    Market Research
    Communications
    Data Entry
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    My 9-years experience in the BPO Industry has provided me with excellent customer service skills, a keen eye for details, and strict compliance on quality, which promoted me as a Subject Matter Expert for more than five years who supports trainees to become effective and efficient agents. I have handled sales, technical accounts, chat, and email support, administrative and miscellaneous tasks. My strong work ethic always exceeded my targets. I always show determination and optimism to learn the things that are new to me with less supervision. I can work under pressure and can do multitasking. I am very good at promoting ideas that can contribute to a company's growth and success.
    Featured Skill Freshdesk
    Customer Satisfaction
    Sales
    Data Entry
    Administrative Support
    Customer Service
    Technical Support
    Order Entry
    Transaction Data Entry
    Order Tracking
    Online Chat Support
  • $6 hourly
    • 5.0/5
    • (1 job)
    Hey! I’m Jann — I have 5+ years of experience in Sales, 5+ years of experience in Customer Service, and 2+ years of background in Procurement and Administrative Assistance. 💎Are you looking for someone who works with integrity and specializes in Sales, Appointment setting, Lead Generation, Customer service, and Procurement? I have it all. These experiences gave me a well-rounded skill set that will help you finish your project or help you reach the long-term goal of your organization. 💎My goal is to add value and produce a positive return on investment to your organization in whatever services you will offer, where I can showcase my skills and contribute to your business achieving measurable success. So yes, let me help you scale your business to the goal you want to achieve and help you reach quantifiable success. Let me help you make that happen. Are these the expertise you are looking for? ⚡️B2C& B2B Sales ✓ (Cold Calling & Appointment Setting, Pulling POS Merchant Statements, Closing Deals) ⚡️Technical & Non-technical Customer Service ✓ (Telecommunication, Point of sale & Financial services) ⚡️Procurement Specialist ✓ (Solar & Point of Sale) ⚡️Point of Sale System ✓ (Customer Service, Software Programming, Remote Installations) ⚡️Data Entry ⚡️Email Support Here's the list of tools I have used 👇 ⚡️Slack ⚡️Zoho ⚡️Podio ⚡️Finale Inventory ⚡️Asana ⚡️Freshdesk ⚡️Zendesk ⚡️Field Nation ⚡️OnePOS Software ⚡️Microsoft Outlook, Word, Spreadsheet, PPT ⚡️Canva Always willing to contribute, learn, and grow. I'm here to support your success and build something impactful together — connect with me and let's get started!
    Featured Skill Freshdesk
    Zoho CRM
    Zendesk
    Appointment Setting
    Sales
    Sales Operations
    Customer Service
    Data Entry
    Inventory Management
    Procurement
    Virtual Assistance
  • $15 hourly
    • 4.9/5
    • (101 jobs)
    With over 15 years of experience, I have developed extensive expertise in various MS Office applications and QuickBooks Online, enabling me to excel in clerical, accounting, and financial reporting tasks. My goal is to leverage my skills and experience to deliver accurate and timely results to clients in an online setting. I am passionate about seeking opportunities for both personal and career growth while fostering strong business relationships. As a dedicated and determined professional, I am committed to providing exceptional project management assistance, ensuring that every task is handled with the utmost care and attention. *****WORK EXPERIENCES***** Bookkeeping Specialist | QuickBooks Online • Manage invoicing, billing, and monitor accounts receivable and payable. • Transactions recording and matching, perform bank reconciliations, and prepare detailed financial reports to ensure accurate and up-to-date financial records. Database Management Specialist | Construction Projects • Manage and maintain databases for construction projects, including the encoding and tracking of purchase orders, invoices, and order statuses. • Utilize Freshdesk ticketing solutions to streamline issue tracking and resolution processes. Credit Dispute Assistant • Assist in the preparation of formal dispute letters and conducted thorough analysis of credit reports to identify discrepancies and areas for improvement. Administrative Assistant | Tutorial Company • Review and grading of various preparatory tests and exams, ensuring accuracy and adherence to established standards. Venture Capital and Private Equity Researcher • Conducted comprehensive research on venture capital and private equity firms, focusing on industry/sector analysis, contact mining, and the extraction of relevant data from web pages. • Specialize in the analysis of company metrics to support investment decisions and strategic planning. LinkedIn Prospecting and Management Specialist • Execute outreach campaigns by identifying and engaging potential prospects through LinkedIn, effectively expanding the network of connections. Data Mining and Research Analyst | CrunchBase and Pitchbook • Conduct extensive data mining and research using platforms like CrunchBase and Pitchbook to gather valuable insights on companies, industries, and market trends. Monthly Data Analytics Specialist • Update and maintain monthly analytics reports using Send Grid, ensuring accurate and timely dissemination of data-driven insights. Back-End System Support • Provide comprehensive support for backend systems, ensuring smooth operation and troubleshooting technical issues as needed. Restaurant Menu Updating Specialist • Update and manage digital restaurant menus, ensuring accuracy and alignment with the latest offerings. Website Design and Layout Specialist • Design and implement website layouts, focusing on user experience and visual appeal. Email Management Specialist • Manages and organize email communications, ensuring timely responses and effective communication. PDF Transcription Specialist • Transcribe and convert PDF documents into editable formats, ensuring accuracy and preserving the integrity of the original content. Data Transfer Specialist • Transfer and organize data into Excel and Google Sheets, ensuring accurate and efficient data handling. Airtable Database Management Specialist • Manage and maintain Airtable databases, optimizing workflows and ensuring data accuracy. Instagram Page Management Specialist • Manage Instagram pages by posting relevant contents to enhance brand visibility and user engagement. Interested? Let's have a quick chat or call to discuss how I can help you achieve your business goals.
    Featured Skill Freshdesk
    Basecamp
    Lead Generation
    Slack
    Database Management
    Data Mining
    Data Scraping
    Data Analysis
    Bookkeeping
    Google Docs
    Google Sheets
    Microsoft Word
    Microsoft Excel
    Data Entry
    QuickBooks Online
  • $25 hourly
    • 5.0/5
    • (24 jobs)
    ★ Are you looking for a guy who is capable of building a successful Shopify store that coverts well? ⤑ I’m here to offer my 5 years skill in ecommerce through Shopify from building the site, integration with apps, marketing and optimizing for conversion. You know, there’s one thing that’s common among all online stores owners? Traffic can be bought, it's not the issue - getting them to convert is, and keeping up your customer retention is their biggest challenge. No matter if they have beautiful site designs or are full of shiny features, it doesn't mean it's converting. It all boils down to these top 3 things: product, market, offer. If you missed to developed these things, sooner or later your store will die out. I know that you want your ecommerce store to be successful! And I’m here to help you. So here are my superpowers: ⤑ Build high conversions Shopify stores ⤑ Develop and create Great product copies and description ⤑ Optimize your funnel to maximum conversion ⤑ Shopify Theme Customizations and Apps Integration ⤑ Facebook Ads and Google Ads ⤑ Produce high converting Image and Video Creatives Oh, and here’s what working with me means: ☞ Clear step by step action plans ☞ All the ecommerce service that I provide is based on my 5 year knowledge in developing clients ecommerce business in different platforms. ☞ The system and workflow that I follow is been polished for years. That means I can work straight to what you need in your business and have a clear plan of actions on working with them. ☞ Every single client I work with, no matter the size of the store is, I make sure that I deliver the best possible results I can produce. ☞ I am all ears. Whatever you need, I am flexible and adaptable. If you find any issues, I’ll be there to fix them as fast as I can. In other words, I’ll take care of your business as if it's my own! If you are still thinking - have a look at my Portfolio and Client feedbacks. Let my work speak for me! Shall we begin? REVIEWS ⭐︎⭐︎⭐︎⭐︎⭐︎ “Richie is a complete professional. He really has a deep knowledge of Zendesk and has a broad knowledge of customer service. I am very lucky that I met him and I plan on doing some additional follow up work with him. Highly recommended!” — Client “We received a highly customized Zendesk and training on its use. Very happy with the quality of service Richie provided. We will use him to support any future technical implementation of our Zendesk. Richie bought us much Zen.” — TwoHandsOne “Great elancer, fast and accurate. Recommended!” — Client
    Featured Skill Freshdesk
    End User Technical Support
    Incident Management
    Facebook Ads Manager
    Software
    FAQ
    Instruction Manual
    Technical Writing
    Helpdesk
    Virtualization
    Zendesk
  • $15 hourly
    • 4.9/5
    • (19 jobs)
    Strategic and results-driven leader with over 10 years of experience in optimizing customer journeys, driving lead generation, and delivering impactful customer success solutions. Proven ability to develop and execute strategies that enhance customer satisfaction, boost retention, and drive sustainable business growth. Expert in managing end-to-end e-commerce operations, including order fulfillment, inventory management, and after-sales service across platforms like Amazon, eBay, and Shopify. Extensive experience in using CRM tools such as Zendesk, Salesforce, Freshdesk, and Gorgias to streamline workflows and improve service delivery. Recognized for excellent client communications, strategic thinking, and a relentless focus on achieving above and beyond customer experience. Currently, I'm working for an e-commerce business as a Customer Relations Supervisor, assisting agents in providing extensive customer service, processing refunds, fulfilling orders and responding to reviews in Amazon. Platforms used are Freshdesk, Bitrix, Shopify, Mailchimp, Gorgias, Asana, Shipmonk. I also keep track of shipping information for customers. I have several Data Entry experiences and had also performed some VA tasks. I had a project wherein I was also trained to use Wordpress and handle Pipedrive tickets.
    Featured Skill Freshdesk
    Salesforce CRM
    Amazon Plugin
    Customer Support
    Gorgias
    Social Media Marketing
    Shopify
    Email Communication
    Amazon FBA
    WordPress
    Online Chat Support
    Zendesk
  • $15 hourly
    • 4.9/5
    • (43 jobs)
    For more than a decade, I worked as a Customer Service Representative for several accounts such as billing, sales, e-commerce, and technical support. I am very experienced in dealing with different kinds of customers and situations. As a freelancer, I have handled different projects such as email handling, chat support, e-commerce, order processing support, data entry, online researching, social media posting, and virtual assistant. The tools that I have used are Zendesk, Salesforce, Freshdesk, Gorgias, Konnektive, Shopify, LiveChat, Shipmonk, and Shipstation. My experience with those projects helped me learn the ins and outs of how to work virtually. I have also proven to my employers that I can meet their deadlines ahead of time to accomplish their projects with excellent quality. I've been promoted to Customer Support Manager overseeing 50 amazing and talented agents. About my work ethics, I can also guarantee that I can handle the tasks that you will assign to me once you hire me as one of your staff. I can work with minimal to no supervision, and in addition to that, I am confident enough that I can give you excellent service. Thank you so much, and I am looking forward to working with you.
    Featured Skill Freshdesk
    Gorgias
    Email Communication
    Shopify Plus
    Answered Ticket
    Ticketing System
    Customer Service
    Email Etiquette
    Data Entry
    Customer Support
    Sales
    Online Chat Support
    Order Processing
    Zendesk
  • $8 hourly
    • 4.3/5
    • (3 jobs)
    I have been working for several years handling Social Media accounts of clients. I have been working for an e-commerce business handling customer support for more than 4 years. I tend to offer this service to Upwork clients as I believe that the quality of my work suits this successful workplace. I am efficient, reliable and can always work with less supervision. I know my thing and I am sure that I can handle any projects that will be entrusted to me. I am also an e-commerce customer support handling Shopify and Amazon inquiries. I am well-versed with Gorgias, Freshdesk, Zendesk and Saleforce CRMs. I am knowledgeable in processing refunds, replacements and updating details in Shopify. You can also entrust me with your Amazon projects as I can handle customer inquiries, refund requests, replacements and customer feedback in Amazon Seller Central.
    Featured Skill Freshdesk
    Amazon
    Shopify
    Customer Support
    Product Listings
    Gorgias
    Email Support
    Social Media Management
  • $10 hourly
    • 4.9/5
    • (10 jobs)
    I am a graduate of Bachelor of Science in Business Administration, Major in Marketing Management. Being reliable, honest, hardworking, focused, and productive are always the traits that I always would like to show to my clients. I have a huge background in terms of Customer service and an extensive edge in terms of Sales. I spent my last 5 years(2014) working in the biggest BPO companies here in the Philippines, under Telecommunication Accounts Base in the United States and Australia. I was a Floor supervisor with my last BPO company, where I learned my administrative and leadership skills. I have a very strong foundation in terms of call handling both inbound and outbound calls, great phone Ethics, and excellent multitasking skills. These are just a few of what I can offer to your company and prove my efficiency just as I proved in my previous workplaces. I can communicate well with clients and my time management skills and the capability to do a number of works make me an ideal candidate for a job post. Currently, in my role as an E-commerce specialist, customer support representative, and backend support, my main duty is to guarantee the precision and reliability of our client's data in our system. I have a significant role in keeping client profiles up to date, which is essential for the smooth running of our platform. Additionally, I offer outstanding assistance by handling inquiries, resolving problems, and making certain customers have a positive experience. My function is vital in upholding customer satisfaction and the reputation of our brand. In my previous roles, I utilized a range of tools to enhance skills efficiency. Here are the tools I have used with my previous clients: Intercom Gorgias Zendesk Freshdesk Reamaze Microsoft Remote Desktop Salesforce Slack MOJO Ring Central Bark Shopify STRIPE KLARNA AMAZON
    Featured Skill Freshdesk
    Ecommerce
    Salesforce CRM
    Gorgias
    Order Fulfillment
    Customer Service
    Dropshipping
    Data Entry
    Customer Satisfaction
    Intercom
    HubSpot
    Zendesk
    Order Tracking
    Email Support
    Online Chat Support
  • $7 hourly
    • 4.1/5
    • (7 jobs)
    Aiming for Customer satisfaction. I'm a former Call Center Agent who spent 2 years in the field of the BPO industry and 3 years in Customer support and Live Chat. Assessed inbound customer support within the US. Handled processing orders and product inquiries using tools such as Greenlight Commander, ECC, and InContact tools. I'm knowledgeable in MS Word and Excel as well as Google Sheets. Alternatively, I do part-time/Full time which I experienced using: Smart Advocate, Freshdesk Zendesk, Zoho, Shopify, and WooCommerce, Slack, Asana, Shipsation, Mile Unite, etc. Junica can work multitasking effectively, use time management, quick- learner, and can adapt to a fast-paced environment.
    Featured Skill Freshdesk
    Shopify
    WooCommerce
    Microsoft Office
    Customer Service
    Email Communication
    Ticketing System
    Lead Generation
    Legal Assistance
    Order Fulfillment
    Online Chat Support
    Order Processing
  • $7 hourly
    • 0.0/5
    • (1 job)
    With 7 years experience providing excellent customer service. I am searching for a company where I can work long-term and develop my skills while contributing to the company's growth. I am committed towards self-development, always eager to learn, willing to work at anytime, can work effectively and have Excellent English communication skills both verbal and written, Skills: Great Communication Skills Basic Graphic Design Customer / Technical Support Tech - Savvy Basic Programming Skills (HTML) Appointment Scheduling Data Entry Multi-task Resourceful Tools: MS Office / Google Docs Canva / Adobe Photoshop / Adobe LightRoom / PicsArt CRM (SalesForce/RX) iMovie, inShot
    Featured Skill Freshdesk
    Online Chat Support
    Email Support
    Customer Service
    Salesforce CRM
    Technical Support
    Customer Satisfaction
    Administrative Support
    Microsoft Office
    Data Entry
    Adobe Photoshop
    Graphic Design
    Email Communication
  • $5 hourly
    • 4.0/5
    • (6 jobs)
    I am a dedicated and detail-oriented Customer Service Agent with proven experience in handling high-ticket volumes in fast-paced environments. Skilled in managing email tickets, adhering to KPIs like response and resolution times, and maintaining excellent customer satisfaction scores, I excel at providing empathetic and accurate resolutions to customer queries and complaints. My expertise includes working with tools like Microsoft Applications, Zendesk, Freshdesk, Google Sheets, and Slack, enabling efficient collaboration and seamless ticket performance tracking. I thrive on delivering exceptional service in e-commerce environments, ensuring quick follow-ups and smooth escalations when necessary. With strong written and spoken English, I am adept at crafting professional responses, prioritizing tasks, and meeting business demands in alignment with performance targets. I bring flexibility in working hours, accommodating various time zones to support clients globally. In addition to my technical skills, I’m highly reliable, with a strong work ethic and a keen focus on continuous advancement and growth opportunities. Whether managing daily reports, replying to emails, or handling cold emails, I ensure all tasks are completed with efficiency and precision. Let’s work together to take your expanding marketing agency or business to the next level. I’m committed to being your rockstar virtual assistant, driving success through a blend of excellent service and results-oriented problem-solving.
    Featured Skill Freshdesk
    Freshworks CRM
    Email Communication
    Shopify
    Ecommerce
    Customer Engagement
    Virtual Assistance
    Zendesk
    Ticketing System
    Order Tracking
    Customer Service
    Email Support
    Online Chat Support
    Data Entry
  • $5 hourly
    • 4.7/5
    • (0 jobs)
    Are you searching for the ideal freelancer to be the face of your business—someone who can represent your company with charisma, professionalism, and the power to close deals effortlessly? Hi, I’m Agot! I’m a seasoned sales professional with over 5 years of global experience, working across various industries. Throughout my career, I’ve conducted tens of thousands of cold calls, led countless demos, and closed high-value deals for businesses of all sizes. What sets me apart? My fluency in English and knack for connecting with clients on a deeper level. I’m articulate, confident, and skilled at tailoring my communication to meet the needs of each client—whether it’s setting appointments, onboarding new customers, or closing important sales deals. With extensive experience in customer service (phone, chat, and email support), telemarketing, lead generation, and sales, I’m uniquely positioned to help you grow your business. I’ve worked in fast-paced environments, managed diverse sales pipelines, and driven substantial revenue for my clients. If you’re looking for a highly adaptable, results-driven professional who can elevate your business and bring in consistent sales, let’s talk. I’m passionate about what I do and committed to delivering exceptional results. Let’s explore how my skills and experience can be the catalyst for your company’s success! Regular communication is important to me, so let’s keep in touch.
    Featured Skill Freshdesk
    Social Media Engagement
    Google Calendar
    Zendesk
    HubSpot
    Microsoft Excel
    Computer Basics
    Customer Service
    Receptionist Skills
    Virtual Assistance
  • $8 hourly
    • 4.3/5
    • (24 jobs)
    To be able to contribute to the development of the institution that will acknowledge my service, in which job includes the straight forwarding of challenges and enhancement of my capabilities, enable to provide the most effective and efficient means of accomplishing a commendable work. Amazon Seller Central * Email customer support * Amazon FBA shipment reconciliation * Negative Feedback removal * Manual order fulfillment via Multi-Fulfillment in Amazon seller central * Repricing and Inventory Management * Listing individual items, check and make sure item listing is correct. * Reimbursement case for lost, damaged and unreturned items. * Reimbursement case for damaged removal orders. eBay Seller Hub * Email customer support * Manage customer returns * Feedback revision * Resolution Center * Dropshipping * Item listing I'm not interested in finding profitable products to be dropship, please don't send me an invitation. Thanks
    Featured Skill Freshdesk
    Inventory Management
    Gorgias
    Administrative Support
    Zendesk
    Email Support
    Customer Service
    Amazon FBA
    Data Mining
    Customer Support
    Product Knowledge
    Shopify
    Data Entry
    Virtual Assistance
  • $7 hourly
    • 5.0/5
    • (4 jobs)
    With over 15 years of experience in the BPO industry and as a virtual assistant, I bring a proven track record of excellence in remote work and customer service. My expertise spans email and chat support for travel, phone, cable, internet, and real estate accounts. I have also worked as a Senior Recruiter and was promoted to Credentialing and Compliance Manager for a medical staffing agency, demonstrating my ability to lead and adapt in dynamic environments. Managing people is no easy task, but as a Quality Specialist and Acting Supervisor, I successfully led teams, ensuring high performance and efficiency. I am eager to bring my skills, leadership, and dedication to your team.
    Featured Skill Freshdesk
    Intercom
    Email Communication
    Sales
    Telemarketing
    ESL Teaching
    Customer Service
    English
    Email Support
    Online Chat Support
    Zendesk
  • $4 hourly
    • 5.0/5
    • (3 jobs)
    Professional Summary: Skillful Customer Service Agent with more than 8 years of experience providing high-quality service to callers. Proven capacity to troubleshoot issues to resolve customers' concerns quickly. Maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty. Enjoys a fast-paced environment and adapts well to changing work priorities. A team player that communicates well with others while also adept at working independently. Organized, detailed-oriented, and dependable candidate successful at managing priorities with a positive attitude.
    Featured Skill Freshdesk
    Spreadsheet Skills
    Customer Service
    Mathematics
    Customer Satisfaction
    Active Listening
    Email Support
  • $15 hourly
    • 0.0/5
    • (1 job)
    I am an experienced Customer Support professional in the eCommerce industry. I am knowledgeable with navigating through Shopify, Gorgias, FreshDesk, and Zendesk. I can wear different voices depending on the brand's profile. I am hardworking, easy to work with, and passionate in helping businesses grow.
    Featured Skill Freshdesk
    Customer Service
    Gorgias
    Shopify
    Order Processing
    Email Support
    Online Chat Support
  • $6 hourly
    • 0.0/5
    • (1 job)
    A skilled and effective customer service professional with 11 years of supervisory experience. Proven track record in resolving and reducing customer complaints and meeting customer service level agreements. Proven interpersonal and motivational ability ensure a strong team approach and the attainment of maximum performance levels and productivity. Responsible for successful strategic initiatives to improve team productivity and increase staff retention. A decisive action-orientated supervisor who successfully takes complete ownership of the customer service function. Currently growing my career as a fulfillment associate in a sports and events industry.
    Featured Skill Freshdesk
    Call Center Management
    Order Fulfillment
    Business Operations
    Customer Satisfaction
    Active Listening
    Quality Assurance
    Customer Service
    Time Management
    Microsoft Office
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Freshdesk Specialist near Bacolod City, on Upwork?

You can hire a Freshdesk Specialist near Bacolod City, on Upwork in four simple steps:

  • Create a job post tailored to your Freshdesk Specialist project scope. We’ll walk you through the process step by step.
  • Browse top Freshdesk Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Freshdesk Specialist profiles and interview.
  • Hire the right Freshdesk Specialist for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Freshdesk Specialist?

Rates charged by Freshdesk Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Freshdesk Specialist near Bacolod City, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Freshdesk Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Freshdesk Specialist team you need to succeed.

Can I hire a Freshdesk Specialist near Bacolod City, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Freshdesk Specialist proposals within 24 hours of posting a job description.

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.