Hire the best Freshdesk Specialists in Baguio, PH
Check out Freshdesk Specialists in Baguio, PH with the skills you need for your next job.
- $18 hourly
- 4.9/5
- (28 jobs)
I’m Maria, a seasoned customer care advocate. I have a passion for helping entrepreneurs grow their businesses by providing stellar customer service. On my own or leading a team, my goal is to achieve the highest customer service standards. I build productive relationships with customers. I resolve their issues no matter how complex and win customer loyalty. Most of the time, I work with small businesses and thus have to perform multiple tasks. Aside from leading a customer service team, I assist with administrative and organizational roles. I am open-minded, creative, analytical, and always eager to learn new things. I aim to take off as much load as I can from my clients’ plates so that they can focus on their revenue-generating activities. If you are looking for a trustworthy individual to take care of your customers and make sure the backend of your business is efficiently running, send me a message. I will be happy to help.
Freshdesk
GorgiasShopifyAdministrative SupportEmail CommunicationOberloAlternative Dispute ResolutionDropified AppCustomer ServiceStripeOrder ProcessingTeam ManagementZendeskHelp Scout - $15 hourly
- 5.0/5
- (4 jobs)
Strengths and Skills: Excellent Communication: I possess exceptional verbal and written communication skills, allowing me to effectively engage with customers and convey information in a clear and concise manner. Customer Service Excellence: I have a strong background in customer service, enabling me to provide outstanding support and ensure customer satisfaction. I am empathetic, patient, and skilled at handling challenging situations with professionalism. Sales Acumen: I am experienced in sales development, with a proven track record of identifying leads, nurturing relationships, and closing deals. I have a persuasive and consultative approach, allowing me to effectively communicate the value of products and services. Problem Solving: I am a resourceful problem solver, adept at analyzing issues, identifying root causes, and implementing effective solutions. I can think critically, troubleshoot, and make decisions in a fast-paced environment. Organization and Time Management: I excel at managing multiple tasks simultaneously, prioritizing work efficiently, and meeting deadlines. I am detail-oriented and can maintain accuracy even under pressure. Technical Proficiency: I am comfortable using various CRM and sales software, as well as navigating e-commerce platforms. I am quick to adapt to new technologies and possess strong computer skills.
Freshdesk
MultitaskingTime ManagementSales CallOutbound CallCold CallingCommunication EtiquetteCommunication SkillsInterpersonal SkillsCommunication StrategyFollowing ProceduresEmail CommunicationHubSpotOnline Chat SupportPhone SupportInbound Inquiry - $8 hourly
- 4.6/5
- (8 jobs)
Need an effective store manager who can handle order management, returns, and customer service to help you run your business? You got all in one right here. I am an experienced all-around customer care representative with four years of experience with extensive retail, e-commerce, and sales experience internationally. Here are some of what I can offer: - Basic Graphic Designing - E-commerce/Sales/Dropshipping - VA and Customer Support. - Order processing and fulfillment - Product Sourcing - Email Handling or Management - Administrative Support - Google Docs/Spreadsheets - Store Manager - Klarna/PP Dispute Manager I am tech-savvy, detail-oriented, and independent. Knowledgeable and skilled in using and navigating CRMs and tools. All my work is done with the highest level of professionalism, and my top priorities are constantly building a relationship with customers and clients. I certainly will not disappoint.
Freshdesk
Phone SupportOrder ProcessingEmail SupportOrder TrackingMultitaskingCommunication EtiquetteCustomer ServiceAdministrative SupportGoogle DocsCustomer Satisfaction - $15 hourly
- 4.9/5
- (4 jobs)
- Expert in Hubstaff - Excellent verbal and written communication skills. -Well-rounded, innovative, proactive, and can-do attitude -Strong attention to detail, analytical and problem-solving abilities -Organisational and time-management skills -Perceptive and cooperative -Highly ethical, enthusiastic, reliable, and can work under pressure -Proficient in MS applications (Excel, Word Doc, PPT, etc.) -Expert at data management using Google drive/doc/sheet -Knowledgeable of Confluence, Jira, WordPress, Pipedrive, Intercom, HubSpot, Trello -Build Data Studio Dashboards -Google Analytics and DataStudio -WFM Applications such as IEX, Aspect WFM and Hubstaff
Freshdesk
Process DevelopmentHubstaff TasksIntercomCustomer ServiceProduct ResearchCustomer SupportWorkforce ManagementHubSpotOnline Chat SupportEmail Support - $5 hourly
- 1.9/5
- (1 job)
Hi, I am very dedicated and hardworking person, I have flexible time for the job. I am very skilled in data entry and customer services. I have a lot of experience doing this job before. I've been working as a customer service representative for 6 years now and one of the most challenging issues is handling different customers like offensive and defensive customers. And one key in handling these certain types of customers is having a great patience, and I've acquired that from that 6 years of experience I had. My years of experience in the Customer Service Industry have taught me a great deal about dealing with different customers. I have developed strong problem-solving skills, honed my ability to manage conflict and deal with demanding individuals, and polished my communication skills. I have various experiences in different areas such as: -Microsoft Word -Microsoft Excel -Quickbook -Zendesk -Freshdesk -freshchat -Intercom -Gsuite -Gorgias -Hubstaff -Live Agent -Lice Daddy -Five9 -Meganto -Shopify -Facebook -Instagram (less)
Freshdesk
Customer ServiceGoDaddyFacebookMagentoInstagram PluginShopifyData EntryZendesk - $11 hourly
- 5.0/5
- (14 jobs)
With over 7 years of extensive customer support experience, spanning various communication channels such as chat, phone, and email within the BPO industry, I have honed my skills to provide top-notch assistance. Additionally, I have accrued more than 2 years of valuable experience as a Virtual Assistant specializing in email support for a Dropshipping store using Shopify. My innate ability as a fast learner, coupled with an insatiable curiosity to acquire new knowledge, drives my professional journey. My unwavering commitment at the core of my work is to consistently deliver high-quality service and ensure customers enjoy a remarkable user experience, always presented in a courteous and timely manner. Proficient in a diverse array of tools and platforms, I navigate through Shopify, Livechat, Microsoft Office, Excel, PowerPoint, Outlook, Mozilla Thunderbird, Google Docs, G-Suite, Slack, Freshdesk, AliExpress, Magento, Qlik, RubyHas, Dear, HubSpot, and MS Office (Word, Excel, and PowerPoint) with ease. My versatile skill set is geared towards optimizing performance and ensuring customer satisfaction. Technical Requirements • 128 GB SSD + 1000 GB HDD • High-Speed Internet connection (36MBPS+) • Back-up internet connection and stable power Supply • AMD Ryzen 3 2200U • Laptop and Computer
Freshdesk
Community ModerationOrder TrackingOrder ProcessingCommunication SkillsAdministrative SupportDropshippingOrder FulfillmentInbound InquiryMultitaskingVirtual AssistanceCommunication EtiquetteHubSpotShopify - $8 hourly
- 0.0/5
- (1 job)
Hi! My name is Des. I have 7 years of work experience in the BPO industry. I am trained in providing helpful information, answering questions, and responding to complaints. With the skills and experience I acquired, I can guarantee that I would be a great help. I have great customer service (Chat, Email, and Phone). I worked with Macy's and Bloomingdales (one of the biggest shopping malls in the US) for over 7 years. I also have worked with Instacart which is one of the largest grocery shopping online in the US. We dealt with both shoppers (who taking orders and delivering them to customers' places) and customers who have inquiries about their grocery orders. We make sure that we give the best customer satisfaction in every situation. Providing excellent customer service is our top priority. I have worked as a Team Leader with Macy's and Bloomingdales. I also have worked as a Facebook and Instagram moderator. Assisted customers regarding their online orders and providing pre-sale assistance. I helped the company make every customer feel valued. I have worked with Debutify Inc an Ecommerce as a Technical Chat Support. We cater customers with their Shopify stores. We assist them through Intercom. I am trained for Oracle, Freshdesk, Intercom, and Shopify. I am a fast learner and eager to learn new things that would help me in providing excellent customer service. My professional experience has taught me to perform under pressure, deliver exceptional results on time and exceed performance metrics. My commitment is to get the job done with accuracy and efficiency. I am very assertive, adaptable, and willing to learn if there's a certain skill that I need to acquire. My professional experience included expertise in Customer Service, Sales, Training, and Coaching/Mentoring staff. Technical Requirements -128GB Solid State Drive -AMD Ryzen 5-3500U -High-Speed Internet connection -Back-up internet connection and stable power supply -Laptop and Computer
Freshdesk
Product KnowledgeShopifyCommunication EtiquetteAnswered TicketIntercomOrder TrackingEmail SupportOrder ProcessingOnline Chat Support - $9 hourly
- 0.0/5
- (1 job)
Two years of experience in customer support and I have been a trainer for my previous company. I am experienced in working with client's email support for their e-commerce businesses. •I am experienced in Shopify and Freshdesk.
Freshdesk
Employee TrainingCustomer ServiceShopifyGorgiasEmail SupportTeam ManagementOnline Chat Support Want to browse more freelancers?
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