Hire the best Freshdesk Specialists in Batangas, PH
Check out Freshdesk Specialists in Batangas, PH with the skills you need for your next job.
- $10 hourly
- 5.0/5
- (4 jobs)
𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝗱 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗶𝗻𝗴 𝗶𝗻 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲, 𝗛𝘂𝗺𝗮𝗻 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀, 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝗥𝗲𝗮𝗹 𝗘𝘀𝘁𝗮𝘁𝗲 As a versatile and adaptable Virtual Assistant, I bring a wealth of experience across multiple industries, offering tailored support to meet your unique business needs. Whether you're looking for someone to streamline operations, manage projects, or provide administrative support, I'm here to ensure your success! 𝗞𝗲𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 𝗢𝗳𝗳𝗲𝗿: ▸ Administrative Support: Streamlining tasks and optimizing workflows to boost efficiency. ▸ Calendaring & Scheduling: Keeping your calendar organized and freeing up your time for what matters most. ▸ Warranty Claims Conflict Resolution: Resolving issues quickly and effectively to maintain customer satisfaction. ▸ Workforce & Operations Scheduling: Crafting schedules that maximize productivity while reducing downtime. ▸ Lead Generation & Management: Driving new business through targeted lead generation and efficient management strategies. ▸ Customer Support: Providing exceptional service that builds loyalty and drives repeat business. Proficient in Google Workspace & MS Office: Leveraging industry-standard tools for seamless collaboration and execution. With over 6 years of experience in the hospitality industry and 4 years in the Virtual Assistant space, I've honed my skills in problem-solving, customer care, and project management. As businesses increasingly rely on technology, I've embraced the shift to digital tools, expanding my expertise to keep up with evolving trends. I’m passionate about helping clients reach their goals by providing reliable, detail-oriented support while growing alongside them. Whether you need someone who can work independently or as part of your team, I’m ready to tackle any challenge with enthusiasm and determination. I pride myself on being a motivated, quick learner, and a self-starter who can be trusted to deliver consistent, high-quality results with minimal supervision. If you're looking for a dedicated, dependable partner who understands the value of time and efficiency, I’m confident I’ll be the perfect fit for your needs. Let’s work together to achieve your business goals!
Freshdesk
JiraAtlassian ConfluenceProject Management SoftwareTwilioManagement SkillsGoogle WorkspaceCustomer ServicePodioEmail CommunicationCold CallingPhoto EditingAdministrative SupportVideo EditingAdministrate - $15 hourly
- 5.0/5
- (2 jobs)
I am a customer service professional with over 8 years of experience in providing exceptional support to customers in various industries. I have a deep understanding of the technical aspects of services like SmartDNS and VPN, and have honed my skills in resolving customer inquiries and concerns through email and live chat support. In addition to my customer service expertise, I am proficient in various software tools, including Microsoft Office (Word, Excel, PowerPoint), Google Docs, WHMCS, Zendesk, Reamaze, and Freshdesk. I have utilized these tools to efficiently manage customer interactions and streamline processes, ensuring prompt and effective resolution of issues. I have also worked extensively in the e-commerce and dropshipping sectors, managing customer interactions, coordinating with suppliers, and providing administrative support as a virtual assistant. I am known for my attention to detail, proactive approach to problem-solving, and ability to work well under pressure in fast-paced environments. As a team player, I collaborate effectively with colleagues to achieve shared goals and contribute to the success of the companies I work with. I am passionate about providing outstanding customer experiences and consistently strive to exceed expectations. Key Skills: Customer service and support Billing and payment issue resolution E-commerce and dropshipping expertise Virtual assistance Email and live chat support Microsoft Office (Word, Excel, PowerPoint) Google Docs WHMCS Zendesk Reamaze Freshdesk Attention to detail Proactive problem-solving Excellent communication skills Team player If you'd like to learn more about how my skills and experience can benefit your organization, please don't hesitate to connect with me or reach out for further information.
Freshdesk
Email CommunicationData EntryCustomer SupportHelpdeskOrder ProcessingZendesk - $10 hourly
- 3.4/5
- (7 jobs)
🌟 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒅 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒆𝒓𝒗𝒊𝒄𝒆 𝑷𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 𝑪𝒐𝒎𝒎𝒊𝒕𝒕𝒆𝒅 𝒕𝒐 𝑬𝒍𝒆𝒗𝒂𝒕𝒊𝒏𝒈 𝑪𝒍𝒊𝒆𝒏𝒕 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒔! Are you looking for a dedicated customer service expert with over 7 years of experience in enhancing customer satisfaction and building lasting relationships? I specialize in guiding clients through every step of their journey—from seamless onboarding to ongoing support and success management. I am passionate about providing proactive solutions, resolving complex issues, and driving business growth. ✨ 𝑾𝒉𝒂𝒕 𝑰 𝑩𝒓𝒊𝒏𝒈 𝒕𝒐 𝒕𝒉𝒆 𝑻𝒂𝒃𝒍𝒆: ⚡𝑶𝒏𝒃𝒐𝒂𝒓𝒅𝒊𝒏𝒈 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆: I excel at guiding new clients through efficient onboarding processes, ensuring smooth transitions and maximizing product adoption. ⚡𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 𝑬𝒙𝒄𝒆𝒍𝒍𝒆𝒏𝒄𝒆: With a knack for delivering timely, accurate, and empathetic support across email, chat, and phone channels, I am skilled at diagnosing technical issues and addressing customer inquiries. ⚡𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒖𝒄𝒄𝒆𝒔𝒔 𝑭𝒐𝒄𝒖𝒔: I am committed to building strong client relationships, implementing effective retention strategies, and advocating for customer needs to drive loyalty and growth. 💪 𝑪𝒐𝒓𝒆 𝑺𝒌𝒊𝒍𝒍𝒔: ⚡𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 ⚡𝑶𝒏𝒃𝒐𝒂𝒓𝒅𝒊𝒏𝒈 ⚡𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒖𝒄𝒄𝒆𝒔𝒔 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 ⚡𝑪𝒍𝒊𝒆𝒏𝒕 𝑹𝒆𝒍𝒂𝒕𝒊𝒐𝒏𝒔𝒉𝒊𝒑 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 ⚡𝑻𝒆𝒄𝒉𝒏𝒊𝒄𝒂𝒍 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 ⚡𝒆𝑪𝒐𝒎𝒎𝒆𝒓𝒄𝒆 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 ⚡𝑺𝒂𝒂𝑺 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 ⚡𝑬𝒎𝒂𝒊𝒍, 𝑪𝒉𝒂𝒕, 𝒂𝒏𝒅 𝑪𝒂𝒍𝒍 𝑪𝒆𝒏𝒕𝒆𝒓 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 🌐 𝑷𝒓𝒐𝒇𝒊𝒄𝒊𝒆𝒏𝒕 𝒘𝒊𝒕𝒉 𝑻𝒐𝒐𝒍𝒔: ⚡𝑭𝒓𝒆𝒔𝒉𝒅𝒆𝒔𝒌 ⚡𝑮𝒐𝒓𝒈𝒊𝒂𝒔 ⚡𝒁𝒆𝒏𝒅𝒆𝒔𝒌 ⚡𝑬𝒓𝒙𝒆𝒔 𝑪𝒉𝒂𝒕 ⚡𝑪𝒉𝒂𝒕𝒘𝒐𝒐𝒕 ⚡𝑰𝒏𝒕𝒆𝒓𝒄𝒐𝒎 ⚡𝑺𝒉𝒐𝒑𝒊𝒇𝒚 ⚡𝑶𝒃𝒆𝒓𝒍𝒐 ⚡𝑶𝒃𝒆𝒓𝒍𝒐 ⚡𝑪𝒍𝒊𝒄𝒌𝑼𝒑 ⚡𝑪𝒉𝒖𝒓𝒏𝒁𝒆𝒓𝒐 🏆 𝑳𝒆𝒕’𝒔 𝑪𝒐𝒏𝒏𝒆𝒄𝒕! If you are looking for a results-driven professional who can enhance your customer service operations and elevate client satisfaction, I’m here to help! Let's collaborate to achieve your business goals and exceed client expectations.
Freshdesk
IntercomCustomer OnboardingProduct OnboardingCustomer SatisfactionCustomer ServiceEmail CommunicationCustomer SupportGorgiasCustomer Support PluginOnline Chat SupportEmail SupportHubSpotZendesk - $8 hourly
- 0.0/5
- (1 job)
Are you in need of a professional freelancer to tackle your day-to-day tasks? Look no further. As a highly experienced and proficient virtual assistant, I have the skills to check off the items on your to-do list effectively. With over two years of dedicated virtual assistant experience and an additional four years of office-based expertise, I bring a wealth of knowledge. Here's a glimpse of the tasks I am proficient in handling for you: • Customer Service • Email Management • Administrative Task • Data research/management • Transcription • Order fulfillment • Order Management • Drop shipping • Meeting notes • Insta360 Video editor • Video Editor (Short form and Long form) Through my previous experience, I have honed my proficiency in utilizing various tools, applications, and platforms, including: • Live Chat (Zendesk, Freshdesk & Intercom) • CJ Dropshipping • Shopify • Spreadsheets • MS PowerPoint & Google Slides • Google Suite • MS Suite • Facebook, Instagram, Twitter, Pinterest & YouTube. • Grammarly • Lightshot • Google Chrome, Mozilla Firefox & MS Edge • Gmail & MS Outlook • Insta360 Studio • CapCut I pride myself on being consistently responsive and professional in every project. I'm a problem solver, driven to deliver high-quality work within the deadline. I always encourage open communication and welcome constructive criticism. Let's chat to discuss more details about your project.
Freshdesk
ShopifyVirtual AssistanceImporting & Exporting DataAccount ManagementMeeting NotesAdministrative SupportLive Chat SoftwareDropshippingCustomer ServiceProduct ResearchOrder FulfillmentIntercomEmail SupportZendesk - $14 hourly
- 5.0/5
- (39 jobs)
With more than 10 years of valuable experience in Customer Service, specializing in Live Chat, Email, and Phone Support. My expertise lies in the E-commerce domain, where I have extensively utilized platforms like Shopify, Zendesk, and Amazon Seller Central to assist customers with their order status, delivery inquiries, and refund requests. During my time as an Operations Supervisor at an Australian Telco (Telstra), I successfully maintained strong customer relationships, effectively resolved disputes, and skillfully escalated issues when necessary. My approach to conflict resolution involves active listening and adept negotiation, enabling me to understand the customer's perspective fully. I have also handled real-time complaint escalations, effectively averting the need for further escalation to a third party. I strongly believe that acknowledging a customer's concerns should always precede any upselling efforts. By highlighting a product's strengths, I can not only retain business but also ensure customer satisfaction. Patience, professionalism, and a quick grasp of product knowledge are among my key strengths. Providing exceptional customer service brings me great satisfaction, knowing that customers walk away from the interaction feeling happy and satisfied with the resolution of their inquiries and leaving a positive impression. Here are my areas of expertise : Customer Service : • Chat and Email support • Inbound and Outbound Call Handling • Answering product inquiries Administrative Work: • Social Media Management • Proficiency in Microsoft Office and Google Docs • Data Entry CRM: • Gladly • Amazon Seller Central • Salesforce • Airtable • ReAmaze • Freshdesk • HelpScout • ZenDesk • ship station • Zoho • Shopify • HubSpot • ConnectWise • Front • Gorgias Telephony applications: • Zoom • RingCentral •G Suite • MS Office Equipments : ✓ Dual Monitor PC ✓ Processor - AMD Ryzen 5 3500 6-Core Processor GHz ✓ 16GB installed RAM ✓ Macbook Air 2019 Intel Core i5-8210Y Dual Core and 256GB storage SSD back up ✓ 15mpbs internet connection and 5-10 mbps back up ✓ generator back up in case of power interruption ✓ noise cancelling headset ✓ web camera I work well under minimum supervision, highly trainable, receptive to feedback, and always aim to exceed expectations. My main advantage is I continuously learn every day and always keep myself updated with the changes. I always want long-term relationships with my clients and I value every project that has been given. I can assure you that I will never let you down in terms of professionalism. Best Regards, Maria Roxanne
Freshdesk
ZendeskOnline Chat SupportEmail SupportCustomer ServiceOrder FulfillmentShopifyProduct KnowledgeGorgiasEmail Communication Want to browse more freelancers?
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