Upwork home
Sign up
Secondary

Hire the best Freshdesk Specialists in Cagayan de Oro, PH

Check out Freshdesk Specialists in Cagayan de Oro, PH with the skills you need for your next job.
Hire freelancers
  • $8 hourly
    • 5.0/5
    • (5 jobs)
    Hello there! 👋 As a dedicated Customer Experience and Team Management Specialist, my mission is to elevate your business to new heights by delivering exceptional service and support to your valued customers. 🏆 What's in it for you? 🏆 ✨ Enhanced Customer Satisfaction: I prioritize providing top-notch customer experiences that leave a lasting positive impression. Your customers' satisfaction is my ultimate goal. ✨ Efficient Team Management: With a considerable background in team management, I excel in leading and motivating teams to perform at their best. I ensure a cohesive and high-performing support team to handle customer interactions. ✨ Streamlined Support Channels: From escalation to phone, email, chat support, and more, I am well-versed in various support channels to cater to your customers' preferences. ✨ Expertise in CRM Tools: I am proficient in utilizing CRM tools such as RingCentral, Freshdesk, and LiveAgent to optimize customer interactions and ensure seamless operations. ✨ Administrative Excellence: As an administrative guru, I am well-equipped to handle various administrative tasks, including Microsoft Office tools, data entry, and document management, among others. ✨ Strong Problem Solver: I thrive on resolving complex issues efficiently, ensuring minimal disruption to your business operations and maintaining a positive customer experience. 🔹 My commitment to quality ensures that your customers receive the highest level of care, leading to increased loyalty and brand advocacy for your business. 🔹 I believe in fostering open communication and collaboration to understand your unique needs and tailor my services accordingly. Let's team up to enhance your customer experiences and build a solid foundation for your business success. I look forward to working with you and contributing my expertise to your company's growth. Feel free to reach out, and let's discuss how I can best support your goals. Warm regards, John Carlo
    Featured Skill Freshdesk
    RingCentral Glip
    Email Etiquette
    Communication Etiquette
    Administrative Support
    Customer Service
    Technical Support
    Customer Satisfaction
    Cross Functional Team Leadership
    Microsoft Office
    Customer Experience
    Outbound Sales
    Sales
    Management Skills
    Online Chat Support
  • $6 hourly
    • 5.0/5
    • (58 jobs)
    Trustworthy Customer Service Agent and VA with 10 years of practical experience and dedicated work ethic. I take pride in INTEGRITY, PROFESSIONALISM, PATIENCE and in ADHERING and MAINTAINING THE HIGHEST ETHICS and HONESTY in all dealings with clients, colleagues and the general public. Another thing I am proud of is that, I earned my degree in Information Technology while working at daytime. I had to be always on the go; in spite of that, I graduated with an AWARD for ACADEMIC EXCELLENCE. Also, I was able to pursue my MBA which allowed me to earn units in MANAGERIAL ACCOUNTING, PHILOSOPHICAL ISSUES in BUSINESS MANAGEMENT and FINANCIAL MANAGEMENT. Here is a breakdown of my areas of expertise: Customer Service Email Support Chat Support Order Processing Email and Chat Auditing Product Listing English Curation Item Appraisal Gold Jewelry Appraisal Web Research Data Entry Email Campaigns Basic Graphic Design/Photo Editing Basic Video Editing I have experience in using these softwares and tools: Shopify eBay Dropshipzone BigCommerce Zendesk Freshdesk Gorgias Helpscout GrooveHq Kogan MyDeal Catch Oberlo Gooten ClickFunnels Stripe PayPal Chargeflow Wordpress Trello Asana Slack Google Spreadsheet Google Calendar Google Meeting Google Chat Google Docs Google Slides Google Forms Facebook Business Manager Facebook Ad Manager Adobe Premier Pro 2022 MS Excel MS Word Zoom Teamviewer Dropbox Nexus Shipbob Canva In addition to my skills, knowledge, and experience, the amazing feedback I received from clients illustrates how passionate and dedicated I am as a VA and Customer Support. They highlight my loyalty and commitment to delivering outstanding results in every task I undertake.
    Featured Skill Freshdesk
    Shopify
    Dropshipping
    eBay
    Customer Support
    Customer Service
    Data Curation
    Product Listing Ad
    Administrative Support
    Google Docs
    Ecommerce Support
    Email Support
    Zendesk
    Help Scout
  • $7 hourly
    • 5.0/5
    • (8 jobs)
    My aim for working in a company is to provide excellent customer service. After being hired and given a chance to work, I always do my best to do my research regarding the company and finish the tasks ahead of time assigned to me. I possess 10 years of BPO experience, six years as a customer service and technical support agent, two years as a Subject Matter Expert and two years as a Team Leader. As an agent(Phone, chat and email), I make sure to provide excellent customer service, build sustainable relationships and prioritize customer satisfaction. As a Team Leader, I make sure to provide direction and guidance, understand strengths and opportunities, solve problems and resolve conflicts. As an online freelancer, I provide several services for my clients which include data entry, order monitoring, basic customer service and technical support (Phone, chat and email). My knowledge through experience, skills and commitment allows me to take on every task assigned to me. I have learned over time how to develop professional relationships across the team. Thank you for taking the time to read my profile.
    Featured Skill Freshdesk
    Technical Support
    Tidio
    Email Support
    Salesforce
    Shopify
    Gorgias
    Customer Support
    Data Entry
    Microsoft Office
    Customer Service
    Computer Skills
    Zendesk
    English
    Online Chat Support
  • $7 hourly
    • 4.8/5
    • (5 jobs)
    I graduated as BS Tourism Management last 2016. My experienced before i was a Travel agent in the agency, front desk in the 4star Hotel. And a waitress/Hostess in the Restaurant in Dubai. Also, I have experience working with zendesk, shipstation, and Shopify in regards to answering emails, drop-shipping, return, pre shipments, etc., When it comes to tasks and details, I always like working in an organized and systematic manner and I have a very keen eye even on the slightest aspect of my work. Im computer literate like Ms word, Ms Excel, Ms Powerpoint, good in sending emails. Have a knowledge and experienced of taking calls. I am honest, fast learner, and have good customer relation.
    Featured Skill Freshdesk
    Email Support
    Zendesk
    HubSpot
    Social Media Management
    Online Chat Support
    Community Management
    Shopify
    Interpersonal Skills
    Gorgias
    Customer Service
    Time Management
    Microsoft Word
  • $8 hourly
    • 5.0/5
    • (5 jobs)
    I'm Eira, a General VA. It's a privilege to work with clients who appreciate the level of effort and care that I put into my work. I take great pride in my work and strive to deliver the best results for my clients. I'm dedicated to providing top-notch service and that means I don't spread myself too thin by taking on too many clients at once. This way, I can give each client the attention and focus they deserve. My clients often tell me that I'm a blessing in their lives because I always go above and beyond to get the job done. My goal is to make their lives easier Below are my Niches and Services: Social Media - Page and Account Set-up - Post Scheduling - Post Captions - Template Graphic Design - Business Suite Management - Engagement via Comments & Direct Messages - Group Management Graphic Design - Social Media Post Templates - Banners & Covers - Ebooks/Booklet & PDF Materials - Posters & Ads - Infographics - Product Page - Presentations - Business Cards Website Content & Admin Management - Post Management & Editing Course Set-up & Editing - Website Content Copywriting Customer Service & Support Management - Customer Communication (Freshdesk) - Copywriting Articles - Data Entry - Data research - Data Analysis - Web research - Market Research Product Listing & eCommerce Support (eBay > Shopify) - Copywriting for product listing - Fulfill orders from eBay to Shopify - Create Product Pages (Shopify) - Add/Write reviews (Shopify) - Cater Customer Support & e-commerce fulfillment I'd love to chat with you about how we can work together to help you reach your goals. Let's connect via DM and see how we can make a plan that will keep you organized and moving forward. I look forward to hearing from you! Thanks for visiting!
    Featured Skill Freshdesk
    Google Sheets
    Data Entry
    Shopify
    Product Research
    Email Support
    Shopify Dropshipping
    Marketing
    Freelance Marketing
    Canva
    Graphic Design
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    I am a passionate and dedicated Customer Service professional with a proven track record of delivering exceptional support experiences. With a natural talent for communication and problem-solving, I thrive on helping customers feel valued and ensuring their needs are met efficiently and empathetically. Over the years, I’ve honed my skills in resolving inquiries, managing complex issues, and fostering positive customer relationships. I pride myself on my ability to remain calm under pressure, adapt to new challenges, and provide solutions that exceed expectations. Driven by a strong commitment to continuous improvement, I stay updated on industry best practices and strive to turn customer feedback into actionable insights. Whether it’s guiding a customer through troubleshooting, collaborating with teams to resolve escalations, or simply making someone’s day a little brighter, I approach my work with enthusiasm and care. My ultimate goal is to create meaningful connections and ensure every customer interaction feels personal and rewarding.
    Featured Skill Freshdesk
    Gorgias
    Zendesk
    Shopify
    Ecommerce Order Fulfillment
    Order Tracking
    Order Processing
    Order Management
    Order Entry
    Order Fulfillment
    Multitasking
    Online Chat Support
    Phone Support
    Email Support
    Customer Service
  • $6 hourly
    • 4.6/5
    • (110 jobs)
    Software & Platforms: 🌟 AI: ChatGPT, Notion AI. Deep Seek Canvan for templates CRM & Customer Support: Airtable, Zoho, Freshdesk, HomeAdvisor, Help Scout, Liferraft E-commerce & Order Management: Shopify, Oberlo, Aliexpress, Shipstation, Amazon Scheduling & Dispatch: Calendly, Shiftboard, Microsoft Outlook, Carship.io, Logistic and truck dispatch Communication: Frontapp, Grasshopper, Ring Central, Zoiper, ringy Project Management: hipaa.jotform, TMSPRO, Podio, Wave Apps, Monday.com, Buildertrend Service Management: Jobber, HouseCallPro Analytics & Tracking: Go High Level, Call Rail Technical & Field Support: Tech Faciliserve, HouseCallPro Finance & Accounting: Quickbooks Credit Repair Cloud: Highly skilled in leveraging Credit Repair Cloud for effective credit repair business management. Proficient in automating the credit repair process, managing client data securely, generating insightful reports, and enhancing client communication to ensure peak operational efficiency. Skills & Duties: Administrative tasks E-Commerce order processing Customer service support Email management Dispatcher & Receptionist duties Medical & B2B scheduling and dispatch B2B cold calling Amazon product listing & management Permitting & interconnection for solar projects Checkout Champ: While not explicitly clear, this could be a tool related to enhancing the checkout process for e-commerce platforms, possibly improving customer experience and streamlining transactions. 🚀 What Sets Me Apart: 🌱 Rapid Learner: I don’t just adapt—I thrive. Any challenge that comes my way is an opportunity to grow and excel. 💼 Master of Multitasking: Juggling multiple tasks comes naturally. I ensure that each project, no matter how big or small, receives the attention it deserves. 🤝 Team Player: I shine as an individual contributor but believe in the power of collaboration. I uplift team dynamics and foster a supportive environment. ⏰ Time Wizard: Deadlines are sacred. I maximize every second to deliver on time without compromising quality. 🌟 Adaptable Dynamo: Change is inevitable, and I embrace it with ease. My adaptability enables me to stay productive, no matter the circumstance. 🏆 Sales Expertise: With years of experience in home warranty sales, I’ve honed my persuasion skills and deepened my customer understanding, making me adept at closing deals. 🔥 More Reasons to Collaborate: 🌍 Eager Explorer: I’m always ready for new challenges that push me to expand my skill set and achieve more. 🔧 Efficiency Enthusiast: I’m all about streamlining workflows and optimizing processes to get the best results. 🌟 Self-Driven: With intrinsic motivation, I adapt to changing schedules and consistently meet goals. 💪 Cool Under Pressure: High-pressure situations don’t faze me—I tackle them with calm, grace, and minimal guidance. ❤️ Passion-Packed: My work isn’t just about completing tasks—it’s about excellence. I pour my dedication and zeal into everything I do.
    Featured Skill Freshdesk
    Order Fulfillment
    Insurance Claim Submission
    Task Coordination
    Fraud Detection
    Health
    ChatGPT
    General Office Skills
    Ecommerce
    Customer Support
    Receptionist Skills
    Email Support
    Administrative Support
    Zoho CRM
    Data Entry
  • $5 hourly
    • 0.0/5
    • (1 job)
    I enjoy working online that is why I joined Upwork. I've been in a BPO Industry for 6 years since 2016-2022 and most of my experience is with customer service. I have plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems and explain the solutions. I also have a background as a project leader for the recent account I had handled. Being a leader is very challenging to me but I really learned from it. I've been checking and making sure that me and my team members are still on the same track. My top skills include problem solving, communication skills and teamwork. I look forward to work with you in providing excellent customer service!
    Featured Skill Freshdesk
    Shopify Dropshipping
    Shopify Apps
    Data Entry
    Microsoft Office
    Order Tracking
    Email Support
    Phone Support
    Zendesk
    Online Chat Support
    Order Processing
  • $8 hourly
    • 4.5/5
    • (12 jobs)
    I am an exceptional customer support specialist with an impressive nine years of experience. My core values include delivering high-quality work, ensuring customer satisfaction, and consistently meeting project deadlines to foster strong customer relationships. I am known for my ability to adapt quickly, my unwavering dedication, and my strong work ethic. My ultimate goal is to make your life easier and be a valuable asset to your company. I am confident that I am the ideal candidate you are searching for. Let's have a conversation and discuss further! :)
    Featured Skill Freshdesk
    Asana
    Email Communication
    Customer Service
    Customer Support
    Shopify
    Intercom
    Online Chat Support
    Zendesk
  • $4 hourly
    • 0.0/5
    • (0 jobs)
    Hi there! I’m a dedicated Customer Service & Dispatch Specialist with 3 years of experience in the BPO industry, assisting businesses in handling transportation logistics, customer inquiries, and administrative tasks. ✔ Transportation Dispatch: Skilled in scheduling and managing trips efficiently. ✔ Customer Support: Experienced in handling inquiries via chat, email, and phone. ✔ Social Media Assistance: Basic content posting on Facebook, Instagram, and TikTok. ✔ Admin Support: Data entry, appointment scheduling, and calendar management. ✔ Tech-Savvy & Detail-Oriented: Proficient in Google Workspace, Freshdesk, Slack, Canva, Cap Cut, and more. I’m committed to providing efficient, accurate, and high-quality support to businesses. Let’s connect and discuss how I can help you!
    Featured Skill Freshdesk
    CapCut
    Canva
    Slack
    Google Workspace
    Social Media Management
    Social Media Content Creation
    Email Support
    Data Entry
    Customer Care
    Communication Skills
    Customer Service
    Phone Communication
    Multitasking
    Customer Experience
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Freshdesk Specialist near Cagayan de Oro, on Upwork?

You can hire a Freshdesk Specialist near Cagayan de Oro, on Upwork in four simple steps:

  • Create a job post tailored to your Freshdesk Specialist project scope. We’ll walk you through the process step by step.
  • Browse top Freshdesk Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Freshdesk Specialist profiles and interview.
  • Hire the right Freshdesk Specialist for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Freshdesk Specialist?

Rates charged by Freshdesk Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Freshdesk Specialist near Cagayan de Oro, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Freshdesk Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Freshdesk Specialist team you need to succeed.

Can I hire a Freshdesk Specialist near Cagayan de Oro, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Freshdesk Specialist proposals within 24 hours of posting a job description.

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.