Hire the best Freshdesk Specialists in Mandaluyong City, PH
Check out Freshdesk Specialists in Mandaluyong City, PH with the skills you need for your next job.
- $13 hourly
- 5.0/5
- (4 jobs)
🌐 Welcome to My Profile! I am dedicated to helping start-ups, small and medium-sized enterprises effectively communicate with their customers, ensuring an outstanding customer service experience that fosters brand loyalty while adhering to company and business policies. 📞 Professional Background: With over 5 years of experience in the call center industry, I have supported companies in insurance, medical, telecommunications, and financial sectors across the United States and Australia. Since August 2017, I've been excelling in remote roles, focusing on email customer support and ticket management. 🛠️ Technical Proficiency: I am well-versed in various web-based tools, including Freshdesk, Google Suite, and Salesforce, enabling seamless integration into your existing workflows. 🛍️ ECommerce Expertise: My experience extends to supporting customers on popular ECommerce platforms such as Shopify, Volusion, Amazon Seller Central, and eBay. I understand the nuances of these platforms and can ensure smooth customer interactions. 🌎 International Exposure: Having supported clients in the United States, United Kingdom, and Australia, I bring a global perspective to customer service. I am adept at understanding diverse customer needs and preferences. 🔧 Skill Set Overview: Customer service excellence Phone handling and support Back office support Email and chat support Order review and processing Basic reporting Billing processes Pre-sales support Phone screening Customer verification Service provisioning and setup Handling medical notes and records 💼 Why Choose Me: I am not just a service provider; I am a strategic partner in ensuring your customers receive exceptional support. My extensive experience and commitment to excellence make me an ideal choice for businesses seeking a reliable and skilled professional. 📈 Let's Collaborate: Whether you need ongoing customer support or assistance with a specific project, I am here to help. Let's connect and discuss how I can contribute to the success of your business. 📧 Feel free to message me here on Upwork to discuss your unique needs. I look forward to the opportunity to contribute to your business success! 🚀
Freshdesk
BootstrapCSS 3HTML5Front-End DevelopmentAccountingQuickBooks OnlineBookkeepingGoogle DocsEmail CommunicationCustomer SupportAnswered TicketCustomer ServiceOrder TrackingEmail Support - $5 hourly
- 0.0/5
- (2 jobs)
I am a customer support specialist with over 10 years of experience in email, chat, and voice support. My expertise includes order processing, billing, and escalations, with experience handling retail and E-Commerce accounts, including firearms and ammunition products. I have worked with various tools such as HubSpot, Siebel, BoldChat, BigCommerce, and Freshdesk allowing me to navigate different systems efficiently. I have also handled sales, billing, and escalations for an Australian telecommunications account, ensuring smooth customer interactions and maintaining strong customer satisfaction. Currently, I work as a freelance professional, providing email management. I am detail-oriented, adaptable, and committed to delivering excellent customer experiences.
Freshdesk
SalesCold CallBoldChatCustomer SupportMagentoCustomer ExperienceMicrosoft OfficePhone SupportOnline Chat SupportOrder ProcessingEmail SupportHubSpot - $4 hourly
- 0.0/5
- (0 jobs)
I am a results-driven and hardworking professional with a strong background in Customer Service, CRM systems, and HR Information Systems (HRIS). With hands-on experience using platforms like Workday, Salesforce, SharePoint, Freshdesk, and Microsoft Office, I have consistently delivered accurate, timely, and solutions-oriented support across various channels—phone, chat, and email. My previous roles have equipped me with the ability to handle complex HR and service-related inquiries, support payroll processes, manage case documentation, and contribute to improving team efficiency and engagement. I take pride in being punctual, dependable, and detail-oriented, always ensuring that tasks are completed to the highest standard. If you’re looking for someone who values reliability and customer satisfaction, and who can seamlessly navigate HR and CRM systems, I’d be happy to support your business needs.
Freshdesk
ServiceNowSaaSCRM SoftwareMicrosoft ExcelHuman ResourcesMicrosoft WordCustomer ServiceMicrosoft PowerPointSalesforceCommunication SkillsComputer SkillsInterpersonal SkillsOperations Management SoftwareJira Want to browse more freelancers?
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