Hire the best Freshdesk Specialists in Manila, PH

Check out Freshdesk Specialists in Manila, PH with the skills you need for your next job.
  • $5 hourly
    If you are looking for a person who can make your business excellent then I am what you are looking for. I have the right combination of skills and experience. I also bring the additional quality of strong analytical and problem-solving abilities. I’m amazing at what I do and every day I’ll put in 110%. I’m better than any other person you’ve seen today or will ever see again and let’s be honest, hiring me is just going to make you look even more awesome than you already are because clearly, you recognize true talent.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Customer Service
    Customer Relationship Management
    Email Communication
    Technical Support
    ESL Teaching
    Cryptocurrency
    Multitasking
    Order Fulfillment
    Fraud Detection
    Online Chat Support
    Phone Support
    English
    Zendesk
  • $10 hourly
    A professional Customer Support Expert with over four years of experience in assisting clients around the globe and having immense knowledge of industry-standard, emails, creating and solving tickets, and live chats. I am also a Virtual Assistant; I can do administrative tasks such as Internet Research, Generating and Organizing Leads, Canva, Crello. Data Entry with the use of Google Docs, Spreadsheets, Google Drive and Google Calendar. Why Choose Me? Let me help you do the job while enjoying your tea and smelling roses in your garden or have some time with your family! ✓ Expert in answering client's via Live chats, Emails and creating tickets using Helpdesk, Freshdesk, or via CRM. ✓ familiar with Salesforce, Panda, Zendesk, Zoho CRM ✓ familiar with Freshdesk (Ticketing system) ✓ Collaborate well ✓ Communicating team via Slack, Skype ✓ Saving the clients documents (compliance) ✓ Administrative works (Microsoft Excel, Microsoft Word, Microsoft Outlook) ✓ Always try to go above and beyond to meet your satisfaction ✓ Puedo hablar y entender un poco de español I can be helpful to your team since my primary objective to my clients is to give outstanding results, long-term relationships, professionalism, and leave them 100% satisfied in my work.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Zoho CRM
    Bitcoin
    Forex Trading
    Lead Generation
    Salesforce
    Influencer Marketing
    Slack
    Email Support
    Data Entry
  • $6 hourly
    A dynamic Customer Service Professional with three years of work experience who identify customer needs and delivers an effective solution to problems. Committed to providing high-quality customer care to create a positive customer experience. Able to work under pressure, motivated, energetic, and knowledgeable.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Email Communication
    Customer Service
    Slack
    Ticketing System
    Intercom
    Online Chat Support
    Order Tracking
    Zendesk
  • $10 hourly
    Are you handling Shopify and Etsy stores? Do you have customers who constantly send inquiries and requests? Do you need help in order fulfillment? Let me take care of them. Send me a message! An expert and reliable customer service representative providing customer satisfaction through phone, chat, and email. I've been assisting customers for almost 10 years and I love helping customers solve their issues. Your customer is your brand. ✅ eCommerce tools familiar with: Shopify Etsy eBay Amazon ✅ Chat tools: Live Chat Live Engage Nuance Chatra ChatSupport Hangouts Georgias ✅ CRMs and other tools: Zendesk FreshDesk Zoho Slack AliExpress Oberlo POD (Printify, SwiftPrint, Printful, Teelaunch) Microsoft Gmail Tracking websites Canva Xero HubDoc ✅ Accounts handled in the BPO industry (Customer and Technical Support) Comcast (US) TalkTalk (UK) Verizon Wireless and Business (US) A motivated person, with strong analytical skills and believes in integrity. I am always passionate about what I am doing and eager to learn new things. I can always be trained for new tools and can easily adapt to new software and platforms. I am a bachelor's degree graduate and fluent in the English language (C2).
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Phone Support
    Email Support
    Order Tracking
    Zendesk
    Online Chat Support
    Customer Support
    Dropshipping
    Customer Service
    Ecommerce
    Administrative Support
    Order Fulfillment
    Shopify
  • $10 hourly
    Hello! I am Cristine, a skilled and detail-oriented Data Entry Virtual Assistant with a passion for delivering accurate results and a dedicated Technical Support Specialist with 2 years of experience. My area of specialization is in providing excellent data entry services and offering prompt technical assistance to clients. Whether it's organizing data, conducting web research, or troubleshooting IT issues, I am committed to ensuring your success and satisfaction. Services Offered: Data Entry VA: • Data Entry (Fast and Accurate Typing) • Data Mining and Web Research • Excel Spreadsheet Management • Google Sheets/Excel • Data Cleaning, Formatting and Validation • Document Conversion (PDF to Word/Excel) • Email and Contact List/ Calendar Management • Copy-Paste and Typing Tasks • Administrative Support Technical Support: • IT Help Desk Support • Troubleshooting Software and Hardware Issues • Remote Technical Assistance • Software Installation and Configuration • Network Connectivity Problem Resolution • Operating System Support (Windows, macOS, Linux) • Email Setup and Configuration • Application Support (Microsoft Office Suite, Adobe Suite, etc.) Why Hire Me: • Reliability: I am committed to delivering high-quality work on time, every time. You can count on me to meet your project deadlines and exceed your expectations. • Attention to Detail: I take pride in my meticulous approach to data entry, ensuring that the information I handle is accurate and error-free. • Fast Typing Speed: My typing speed of 50 words per minute allows me to efficiently process large volumes of data. • Strong problem-solving and analytical skills for efficient technical support • Ability to manage multiple tasks and prioritize effectively • Organizational Skills: I am skilled at organizing data in a structured manner, making it easy to access and analyze. • Adaptability: I can quickly adapt to different software and tools to meet your specific project requirements. • Clear and concise communication for delivering excellent customer service • Client Satisfaction: My goal is to provide excellent service and build long-term relationships with my clients. Tools and Software: • Microsoft Office Suite (Excel, Word, PowerPoint) • Google Suite (Sheets, Docs, Drive, Google Data Studio) • Help Desk Software (Freshdesk, Kissflow, RemedyForce) • Operating Systems: Windows, macOS, Linux • Remote Desktop Tools (TeamViewer, AnyDesk, PuTty) • MySql Workbench, MySQL Query Browser • Anti-virus and Security Software • Canva • Facebook, Facebook Meta Business Suite, Instagram, Viber, Zoom. I am thrilled to offer my expertise in data entry and technical support to assist you in achieving your goals. Please feel free to reach out, and let's discuss how I can contribute to your projects' success.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Remote Connection Support
    Google Sheets
    Freshworks CRM
    Looker Studio
    Software Testing
    Online Chat Support
    IT Project Management
    Incident Management
    Customer Service
    Technical Support
    Email Communication
    Microsoft Office
    Data Entry
  • $7 hourly
    I am reliable, fast learner, knows how to multi task, I am competent. In regards to time management, Im very flexible, so there would be no problem in regards to shifting schedule. I'm willing to learn new ideas and willing to be trained. I'm using MacOS Catalina Version 10.15.4, MacBook Air I have Dual monitors and I have at least 30 Mbps internet speed. For backups, I have a Blackstone Generator which can be used in case of Power Interruptions, I have 1 windows Laptop and Macbook Pro and I have 2 Pocket wifi's Available for Internet backups :)
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Ecommerce Order Fulfillment
    Gorgias
    Order Processing
    Online Chat Support
    Order Tracking
    Fraud Detection
    Zendesk
    Game Testing
    Shopify
    Web Testing
    Canva
    Adobe Photoshop
  • $15 hourly
    Customer Service and Financial Maestro: With a decade of hands-on experience in customer service, I've finely tuned my skills across chat, email, and phone interactions. I'm a virtuoso when it comes to tools like Freshdesk, Zendesk, Gorgias, Gladly, Re:Amaze, ShipStation, Cin7, warehouse WMS, and more. Finance Expert: I've spent over 5 years in the Financial industry as a US Registered Representative, donning various hats. I've served as a Financial Service Representative, adeptly handling customer inquiries, and as a Subject Matter Expert, excelling in processing trade orders, checks, and wire requests. My command of software such as CRM systems (e.g., Salesforce), financial trading platforms, and compliance software ensures a seamless and compliant customer experience. Accounting Whiz: My stint as a Junior Auditor at an Accounting firm involved meticulous financial statement audits and strict adherence to Statement of Financial Accounting Standards. I've also served as an Accounting Clerk, managing daily journal entries with precision, using accounting software like QuickBooks and Excel for data entry and analysis. Inventory Wizard: In the Automobile Industry, I took on the role of an Expediter and pioneered the development and implementation of an advanced Inventory Management system. I'm well-versed in inventory software and tools for efficient tracking and management. My multifaceted background equips me with a unique skill set, and I'm a master of various software and tools specific to each industry. I'm eager to harness this expertise to drive your project's success. Let's join forces to achieve outstanding results and propel your business to new heights!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Email Communication
    Customer Service
    Financial Management
    Inventory Management
    ClickUp
    Bookkeeping
    Dropshipping
    Gorgias
    Email Management
    Voice of the Customer
    Customer Support
    Supply Chain & Logistics
    Accounting
    Order Processing
    Ecommerce Support
    Zendesk
  • $15 hourly
    I have been a customer service and sales representative for 6 years. I am highly experienced in Customer Service using ticketing systems (Zendesk, Freshdesk, Zoho Crm, Hubspot and Intercom), Inbound Sales, Administrative Tasks, Calendar Management, Email Management, Web Research, Email Response, Payment Processing, Virtual Assistance, Data Entry, Order Processing and Live Chat support. Working experience in Outbound Sales, Appointment Setting - Sales, Team Management, Training and Development, Coaching. Below are some of my core skills as a Customer Service: * Strong English Skills (Spoken and Written) * Phone etiquette * Billing, payments and disputes * Order taking and order processing * Customer satisfaction * Inbound sales/ upselling
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Online Chat Support
    HubSpot
    Zoho CRM
    Zendesk
    Cold Calling
    Retail Sales Management
    Customer Relationship Management
    Sales
    Salesforce
    Salesforce CRM
    Customer Service
    Intercom
    Five9
  • $12 hourly
    If you need someone who loves dealing with customers, enjoys interacting with people, and will find a way to answer even the most trivial questions, I'll be the right person to work with. Let's chat about how I can help provide value to your business! My skills: ✔️Outstanding Customer Service ✔️Attention to Detail ✔️Organized ✔️Flexible ✔️Problem Solver ✔️Quick Learner ✔️Accustomed to working with deadlines ✔️Resourceful ✔️Team Player ✔️Web Research ✔️Personal and Professional Experience with cryptocurrency, Web 3, and blockchain projects Software Tools/Applications I've used: ✔️Zendesk ✔️Freshdesk ✔️Chatra ✔️HelpScout ✔️Keap (Infusionsoft) ✔️Sprout Social ✔️Chargebee ✔️Stripe ✔️Shopify ✔️ShippingEasy ✔️LeadDyno ✔️Mailchimp ✔️Slack ✔️Basecamp ✔️Asana ✔️Trello ✔️Service Titan ✔️Google Sheets, Docs, Drive, Slides ✔️Microsoft Office Applications Talk to you soon!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Customer Experience
    Quality Assurance
    Customer Service
    Customer Support
    Blockchain, NFT & Cryptocurrency
    Technical Support
    Email Communication
    Administrative Support
    Blockchain
    Email Support
    Social Media Management
    Order Processing
    Order Tracking
    Zendesk
  • $4 hourly
    Good day, My name is Kenneth but you may call me Ken. I graduated with a degree of Bachelor of Science in Information System specializing on Web Designing. I have plenty of experience during my thesis on designing our E-commerce Website for a local car parts store. The CSS framework that I have used is Bulma.io and Bootstrap. I am a resourceful, goal oriented, and dedicated person who will do my best in meeting the goals of my clients and I will make sure that they are very satisfied of my work. I also have experience on Customer Service jobs that I can provide Chat/Email support, Order Tracking and Web Researching.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Visual Basic
    Visual Basic for Applications
    Hardware Troubleshooting
    Software Debugging
    Java
    C++
    Adobe Photoshop
    HTML5
    CSS
  • $5 hourly
    Great Customer Service and Virtual Assistant Skills! Amazon Customer Service Representative for 2 years and 2 months (Phone, Chat, and Email) -Amazon Account Specialist -Amazon Retail Department -Amazon Video Department -Amazon Fresh Department -Amazon Search and Rescue Department Amazon Reimbursement VA for Seller Accounts
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Microsoft Outlook
    Loom
    Calendar Management
    Asana
    Slack
    Hubstaff Tasks
    Microsoft Excel
    Zendesk
    Phone Communication
    Technical Support
    Customer Service
    Virtual Assistance
    Microsoft Office
  • $5 hourly
    I am aware that running a business entails an excessive amount of work and time. Worry no more, let me be your 𝙖𝙨𝙨𝙚𝙩 𝙖𝙣𝙙 𝙝𝙚𝙡𝙥 you 𝙨𝙩𝙖𝙮 𝙤𝙣 𝙩𝙤𝙥 𝙤𝙛 𝙮𝙤𝙪𝙧 𝙜𝙤𝙖𝙡𝙨! whether it's a swift project or a long-term endeavor. I'm available and ready to engage. "wink" Let's kickstart a conversation! Here's what I can offer you: 👇👇👇 🔥 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 (𝙀𝙢𝙖𝙞𝙡 𝙤𝙧 𝘾𝙝𝙖𝙩) Efficiently handling email and chat interactions, addressing inquiries and concerns promptly through various channels/tools like Gmail and Freshdesk. 🔥 𝙀𝙢𝙖𝙞𝙡 𝙃𝙖𝙣𝙙𝙡𝙞𝙣𝙜 & 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Expertly managing and organizing email correspondence to enhance productivity and streamline communication. 🔥 𝙇𝙚𝙖𝙙 𝙂𝙚𝙣𝙚𝙧𝙖𝙩𝙞𝙤𝙣: Identifying potential leads through various websites (Yelp, Google & Quora) and familiairity with these tools: Snov.io, Hunter i.o & LinkedIn Sales Navigator. 🔥 𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮:Accurate and efficient data entry, ensuring data integrity and organization using Spreadsheet. 🔥 𝘿𝙖𝙩𝙖𝙗𝙖𝙨𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Skillful organization and maintenance of databases, ensuring data accessibility and security. 🔥 𝙒𝙚𝙗 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝 Diligently conducting web research to gather relevant information and insights for informed decision-making 🔥 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Managing social media accounts, creating content, and engaging with the audience. 🔥 𝘽𝙖𝙨𝙞𝙘 𝙂𝙧𝙖𝙥𝙝𝙞𝙘 𝘿𝙚𝙨𝙞𝙜𝙣 Creating visually appealing designs for various needs using tools like Canva. 🔥 𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙞𝙣𝙜 & 𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 managing schedules and calendars to optimize time management and ensure efficient planning using Google Calendar and Calendly. 🔥 𝙋𝙧𝙤𝙘𝙚𝙨𝙨𝙞𝙣𝙜 𝙍𝙚𝙩𝙪𝙧𝙣𝙨: Efficiently handling product returns and exchanges, ensuring customer satisfaction and retention. 🔥 𝘽𝙤𝙤𝙠𝙞𝙣𝙜 & 𝙏𝙧𝙖𝙫𝙚𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Handle bookings and travel arrangements, making journeys smooth and hassle-free. 🔥 𝙋𝘿𝙁 𝙘𝙤𝙣𝙫𝙚𝙧𝙨𝙞𝙤𝙣 Converting PDF documents into editable formats like Word and Excel, facilitating easy editing and manipulation. Tools: *Slack *Trello *Orizaba *Punchpass *Freshdesk *Google Suite *Google Workspace *Microsoft Office *Hubspot *Canva *Helium10 *Snov.io *Hunter.io *Creator Studio *Zoom *Dropbox Send me a message if you're searching for a loyal, trustworthy, and competent Virtual Assistant so we can discuss your requirements and business needs.😊
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Email Communication
    Virtual Assistance
    Customer Support
    Google Workspace
    Online Research
    Trello
    Email Management
    Administrative Support
    Google Sheets
    Social Media Management
    Lead Generation
    Online Chat Support
    Email Support
    Data Entry
  • $10 hourly
    Hey there! Are you looking for a professional customer experience representative 👨‍💻 or a person to help you manage and grow your business 🧗‍♂️? Well, you went to the right place! 🎇 Here are just some of the things I can do for you! 🚀Administrative Support 🚀Data Entry & Research 🚀Customer Success 🚀Customer Experience (Chat, Email, Voice & Video) 🚀Calendar Management 🚀Dispute and Loss Prevention (Multiple Payment Processors) 🚀Marketplace Management 🚀Project Management 🚀Team Management 🚀Training & Development Tools & systems I've used: 🛠Google Suite, Microsoft Office 🛠ClickUp, Slack, Zoom, Canva 🛠Zendesk, Freshdesk, Freshchat, Gorgias 🛠Shopify, Amazon, Bonanza, Etsy, Newegg, Michaels, TikTok, Walmart 🛠Stripe, PayPal, Square, Digistore, NMI 🛠Cin7, Orderdesk, ShipStation, ECommOps After checking what I can do, and the things I am familiar with, the last question is why me? ✨Professional Experience ✨Excellent Management Skills ✨Quick turnaround ✨Resilient Let's jump on call, tell me what you want, and what you need, and I'll be of service. Cheers!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    PayPal
    Square
    Stripe
    Customer Experience
    Shopify
    Gorgias
    ClickUp
    Slack
    Microsoft Office
    Facebook Advertising
    Alibaba Cloud
    Zendesk
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