Hire the best Freshdesk Specialists in Pasig City, PH

Check out Freshdesk Specialists in Pasig City, PH with the skills you need for your next job.
  • $15 hourly
    With more than a decade of experience in Customer Service and Technical Support, across phone, email, and chat platforms, I aim to elevate your business' customer satisfaction to unparalleled heights! I've honed a myriad of skills during my tenure and I'm eager to leverage them all to not only meet but exceed your expectations. Proficiency with tools such as: ►CRMs such as Hubspot, Salesforce, Zendesk, Freshdesk etc. ►Slack ►Ringcentral ►Intercom ►Calendly ►Google Suite ►MS Office Suite ►Fluent in English ►CRM usage and support - Having utilized various CRMs extensively, I'm confident in my ability to adapt to whichever CRM your team currently employs. ►Triage tickets (or tasks) depending on the Impact, Urgency & Priority ►100% correct email etiquette and grammar for your email support, sales, or retention campaigns. ►Performance coaching skills for team management roles aiming to develop reps into achieving company goals and metrics requirement ►Negotiation skills that are proven effective for sales and retention campaigns. ►Around 60 to 70wpm typing speed- more than adequate for chat support requirements. ►Knowledgebase creation and documentation ►Product support ►Order creation, editing, and tracking ►Billing and invoice support ►Appointment setting ►Calendar management ►MS Office, Office 365, and Google Suite ►Client onboarding and tutorials I am a self-starter, with more than a decade of BPO experience, seeking to further my knowledge and career, and can work under minimal to no supervision, with guaranteed efficiency and quality output. Should you wish to discuss about my expertise and explore how I can assist in attaining your business objectives, feel free to reach out!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Google Calendar
    Customer Onboarding
    Customer Relationship Management
    Virtual Assistance
    Customer Experience
    Customer Support
    Customer Satisfaction
    Customer Service
    Email Communication
    Microsoft Office
    Zendesk
    English
    Phone Support
    Online Chat Support
  • $15 hourly
    Hi Business Owners! My name is Michelle Butin, and I have been a top-rated customer service specialist and Virtual Assistant for the last seven years. I was able to help various Business owners around the world in providing excellent customer service to their customers and at the same time manages various tasks such as email handling, order fulfillment, chat, and social media moderation. I specialize in the following platform: -MS Programs: Word, Excel, PowerPoint, and Outlook. -Asana -Gsuite -Slacks -Shopify -Shapeways -Salesforce -Trello -Zendesk -Freshdesk -Oberlo I value every opportunity that comes my way and willing to work on a temporary or long-term basis. Should there be any questions, please do not hesitate to reach out to me. Have an awesome day!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Shopify
    Administrative Support
    Customer Service
    Interpersonal Skills
    Customer Support
    Communications
    Oberlo
    Quality Assurance
    Trello
    Order Processing
    Email Support
    Online Chat Support
    Zendesk
  • $10 hourly
    Hi! I have been working in the outsourcing industry for more than 5 years. I am new in the world of freelancing or as a virtual assistant but I can definitely showcase my detail-oriented skill and optimism to grow as a person. I mostly do customer service, technical support, data entry, Microsoft Office literate and Google Suite. I have confidence in my data researching, thinking outside of the box mindset, most importantly a goal oriented person. I hope that I can be of service to any client and I hopefully expand my knowledge in the long run. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Shopify
    Slack
    Office 365
    Phone Communication
    Invoicing
    Technical Support
    Customer Service
    Data Entry
    Zendesk
    Microsoft Office
  • $15 hourly
    I have eleven years experience in customer service, including sales. As an English Major and former English Proficiency Trainer, I have a strong command of the English language. I have worked with a financial company, a real estate agency, a law firm, and e-commerce retail brands. I have experience in the following: 1. Customer service voice support 2. Sales: up-selling and cross-selling 3. Email support 4. Chat support 5. Ticket management on Zendesk and Freshdesk 6. Account management on Shopify 7. Order management on Amazon Seller Central 8. Creating relevant and effective response templates 9. Collection of data and report-generation and presentation 10. Creation and implementation of action plans for a team of 10 people 11. Onboarding and training new hires 12. Creating effective SOP documents and basic training manuals I am quick to learn and can work independently and collaboratively.
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    Shopify
    Writing
    ESL Teaching
    Email Communication
    Answered Ticket
    Employee Training
    Microsoft Excel
    Customer Service
    Email Support
    Zendesk
    English
    HubSpot
    Online Chat Support
  • $12 hourly
    Dedicated Customer Service Representative motivated in maintaining customer satisfaction. Goal-oriented, great team player and with a desire for continuous learning.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Order Management
    Technical Support
    Customer Support
    Shopify
    Odoo
    Microsoft Power BI
    SQL
    Microsoft Excel
  • $10 hourly
    I consider myself as highly competent Virtual Assistant and I have two simple goals. That is: 1) to assist you in your operations and get you in order 2.) to make your business successful! With my 15 years of experience in the of Human Resources, I had been fully exposed to a wide array of tasks- from simplest administrative tasks such as doing report, research, comparative analysis using Office Applications down to complex related tasks such as Policy Formulation, Compensation & Benefits, Personnel & Records Management, Labor Relations and Employee Discipline. I am offering my services in Email Management, Internet Research, Office Applications such as MS Office, Data Entry, and all other tasks related to Human Resources. I have knowledge in handling these Tools & Apps: • Gmail • Google Docs/ Drive, Google Meet, Livehire, LinkedIn, Referoo, Ring Central, Communicator • Zoho Projects/ Zoho Survey • Zoho People/ Zoho Docs • MS Teams, Podio, Trello, Asana, Netsuite • Canva • Zoom • Freshdesk I have the initiative to do multi-tasking and value commitment at work and with matured disposition, dynamic, self-driven, hardworking, flexible, and always hungry for challenges and new learning. I am a very dedicated person who always shows passion for any jobs assigned to me. Being a freelancer takes a lot of self-discipline; that is why I can work with very minimal supervision. My objective is to get all the tasks that are consuming most of your valuable time to focus more on other important matters of your business. I am not here just to earn and be successful in this career, but most importantly, I want to be a considerable part of your business's success. That is why; it is my commitment to provide services with the highest integrity, trustworthiness, and quality. If you consider me as fit for your project, please connect with me. I am looking forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Employee Relations
    Job Posting
    Zoho CRM
    Podio
    Human Resource Management
    Resume Writing
    Resume Screening
    Zoom Video Conferencing
    Online Research
    Data Entry
  • $5 hourly
    -Excellent in written and spoken English with neutral accent -Great attention to details -Flexible, highly inquisition and fast learner in order to become efficient and productive. -Advanced Computer Literacy e.g. MS Office Windows (Word, Excel, etc...). esp. Spreadsheet or Google Sheet With 5 years experience as a Customer Service/ Customer Advisor representative. Providing support to customers in US and Non-US-Based company.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Salesforce CRM
    Order Management
    Customer Experience
    Microsoft Excel
    Microsoft Office
    Data Entry
    Product Knowledge
    Technical Support
    Online Chat Support
    Email Support
    Zendesk
    Order Processing
  • $15 hourly
    I'm a multimedia producer and digital production manager. I specialize in project management, workflow processes, and creative management.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    File Documentation
    Canva
    Google Workspace
    Project Delivery
    Video Production
    Project Management
    Client Management
    Moxtra
    Customer Support
    Asana
    Project Timelines
  • $7 hourly
    To contribute my experience in delivering excellent customer service in a diverse and fast-paced environment; to put my knowledge and skills into practice and build a career in the hospitality industry.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Copy & Paste
    Content Writing
    Slack
    Email Outreach
    Customer Service
    Management Skills
    Sales
    Business Management
    Hospitality & Tourism
    Email Support
  • $10 hourly
    As a Customer Service Specialist, I leverage my skills in customer service management, customer relationship management (CRM), and product service to provide exceptional support and solutions to clients across various industries. I have over six years of experience in customer service and technical support roles, working with companies such as TalentPop, Lime, Transcom, and Convergys. I also have a strong educational background, holding a Master of Arts in Political Economy from the University of Asia and the Pacific. My core competencies include communication, problem-solving, collaboration, and adaptability. I am passionate about delivering quality service, enhancing customer satisfaction, and contributing to the growth and success of the organizations I work with.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Amazon Seller Central
    Office 365
    Trello
    Salesforce
    Asana
    Cisco
    Oracle NetSuite
    ShipHawk
    Shopify
    Zendesk
    Gorgias
    Technical Support
    Virtual Assistance
    Customer Service
  • $7 hourly
    Currenlty working as production support associate. I can help you with data entry, order processing and order management tasks. Proficient with computers and ability to quickly learn new sytems or tools with minimal supervision.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Salesforce
    Oracle E-Business Suite
    Microsoft Excel
    Microsoft Outlook
  • $5 hourly
    As a versatile individual, I possess a range of strengths and skills that enable me to adapt and excel in various situations. My primary strengths include effective communication, problem-solving, and time management. I am able to convey complex ideas in a clear and concise manner, ensuring that others can understand and appreciate my perspective. In terms of problem-solving, I have a knack for breaking down issues into smaller, manageable parts and identifying creative solutions to overcome obstacles. I also possess strong organizational skills, which allow me to prioritize tasks, set realistic goals, and manage my time efficiently. This enables me to maintain productivity and meet deadlines without compromising the quality of my work. Another one of my key strengths is adaptability. I am capable of adjusting to new environments, learning quickly, and embracing change. This skill is particularly valuable in today's fast-paced and dynamic world, where the ability to adapt and grow is essential for success. Additionally, I have a strong work ethic and am dedicated to achieving excellence in everything I do. I am a team player who values collaboration and is always willing to lend a helping hand. My interpersonal skills allow me to build strong relationships with colleagues, clients, and stakeholders, fostering a positive and supportive work environment. In summary, my strengths and skills lie in effective communication, problem-solving, time management, adaptability, and dedication to excellence. These attributes enable me to excel in various roles and contribute positively to any team or project.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Microsoft Excel
    Data Entry
    CRM Software
    Salesforce
    Shopify
    Ecommerce
    Medical Referrals
    Prescription Refills
    Healthcare
    Troubleshooting
    Sales Consulting
    Fraud Detection
    Email Support
    Customer Service
  • $7 hourly
    Providing customer support for clients in e-commerce industry. * Email support experience in: - Gmail - Zendesk - Freshdesk - Zoho - Outlook * Chat support experience in: - Facebook messenger - Instagram - Freshchat - Tidio * Shopify experience: - Manual order fulfillment - Processing refunds - Creating new orders - Creating discounts * Basic knowledge in Google Docs, Sheets, and Forms * Intermediate skills in MS Word, MS Excel and MS Powerpoint * Fast typist with 45-65 wpm typing speed * Native speaker of Filipino/Tagalog
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Email Communication
    Customer Service
    Translation
    Microsoft Word
    Data Entry
    Typing
    Microsoft Excel
    Email Support
    Online Chat Support
    Zendesk
  • $8 hourly
    I am a multi-skilled professional with more than a decade of work experience in various industries (different outsourcing and e-commerce businesses some are dropshipping models) performing various roles with different scope of support via phone, chat, and email as support. I have handled multiple campaigns including Finance & Collections, Sales, Billing, Order Tracking Management, Complaint Handling, Retention, Escalations, Tracking shipments, Email Handling, Technical Support and Administrative Tasks. I am hardworking, resourceful, adaptable and efficient. Multitasking is not an issue and I can work under pressure with minimal supervision. I am looking for a job that offers either part-time or full-time employment and would allow growth within the company. The following are platforms and tools I am familiar with: - Zendesk - Trello - Shopify ( Product listings, update inventory, process/create or cancel orders, customer service inbox) - Etsy - AliExpress - Active Campaign - Gorgias - Freshdesk - Conversionai / Lead Connector - Airtable - Intercom - HelpNinja - Hubspot - Helpscout - Asana - Basecamp - Gmail - Google Sites - Slack / Whatsapp/ Skype - Crisp Chat - Clipman - Useloom/Loom - Zoom - GoTo Connect - Bamboo HR - Toggl - Odoo - ShipStation - PayPal & Stripe (Payment/Disputes) - Mighty Network - Facebook / Instagram/ Youtube (Social Media Handling/Customer Service) - Booking Software (Bookeo, Bookafy, Booksy, Calendly, Acuity Scheduling, Simply Book) - Indeed - Dropbox - Google Sheets - Google Docs - Google Drive - Google Forms - Google Calendar Additional Skills: - PDF Conversion - Video Conversion - HTML extraction Efficiency is an integral part of my work ethic. I am a motivated professional customer service rep who aims to excel in providing quality service and delivering client satisfaction is my utmost priority. I am available for a job interview should my skill set fit your requirements.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Customer Service
    Sales
    Gorgias
    Etsy Listing
    Email Communication
    Shopify SEO
    Trello
    Ticketing System
    Stripe
    Slack
    Intercom
    Email Support
    Online Chat Support
    Zendesk
  • $4 hourly
    My experience as a Freelancer Amazon has helped me improve my skills in leadership, allowed me to gain organizational skills, and has provided me with extensive knowledge of how to upsell services and goods to potential clients. I have also worked as a Customer Service Representative. In both of my past jobs, I have been commended on more than one occasion for my ability to handle customer complaints in a professional, positive, and effective way. I strive to treat each customer in a way that highlights the motto and beliefs of the organization. Some of my work experience: Developing and implementing key policies and procedures in customer service departments to boost productivity and enhance team morale. Earning a reputation for swiftly identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty. Successfully ensuring top-flight customer service and satisfaction while driving staff training and development and team motivation. Establishing solid and trusting relationships through exceptional communication and interpersonal skills. Balancing multiple tasks within fast-paced, deadline-driven, and customer-facing environments.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Email Communication
    Product Analytics
    Amazon Seller Central
    Logo Design
    Microsoft Excel
    Amazon FBA
    Product Research
    SEO Strategy
    Data Entry
    Photo Editing
    Microsoft Office
    Customer Service
    Email Support
  • $10 hourly
    Solid background in Customer Service and Technical Support- worked with Hospitality, Telco, ISPs and Online Markets. Very fluent in English- impeccable grammar. MS Office proficient, MacOS and Windows literate. Able to multi-task, do admin office tasks and very flexible with hours. I'm your go-to-guy (or girl!) if you're looking to provide the best Customer Experience for your business.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Freshworks CRM
    Customer Support
    HIPAA
    Product Knowledge
    Customer Retention
    Gorgias
    Customer Service
    Spanish
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