Hire the best Freshdesk Specialists in Islamabad, PK

Check out Freshdesk Specialists in Islamabad, PK with the skills you need for your next job.
  • $5 hourly
    I am a freelance CRM Manager/Virtual Assistant/Email Handler working from my fully equipped office. I have offered E-mail/Chat support and general support for various companies such as Royal Cars Oxford, ACE ABC Mansfield, Crosstown Northampton, ADT TAXIS Leicester, and many more. I have full expertise in Ghost, Icabbi, Data master, Cab treasurer, and excellent grip on Helpcrunch/Zendesk for Chat/E-mail Support. Are you struggling to keep your internal CRM up-to-date? Are you not storing the client's right information because you don't have the time? Do you need someone to support your business development team? *I can assist with market sector research, gathering company and contact data & inputting and updating information into a CRM database. *To support the Business Development team with general administration duties relating to our CRM database and outbound marketing activities, opportunities, and tasks. *Use the web and social media platforms to collate vital information relating to a range of market sectors *Ensure all findings are entered correctly and efficiently into the CRM database *Assist with CRM database cleansing Leaving you with more time to work on building your business. As a fully freelance professional and not someone looking to substitute my income, you can rest assured of my reliability and ability to turn around all work in a timely manner.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Phone Support
    Email Support
    Customer Support Plugin
    Translation
    Customer Service
    Customer Retention
    Customer Satisfaction
    Email Marketing
    Shopify Apps
    Email Marketing Strategy
    CRM Software
    Zoho CRM
    Sales
    Microsoft Excel
  • $8 hourly
    I have 10 years of experience working as a Back Office Support. I have completed works 7000 hours of projects with accuracy overall including upwork. TOP Virtual Assistant Custmer Support/Services Content Moderation Data Entry Listing Social Media Management Social Media ads management Google Ads Wordpress and all other e-commerce adin side
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    Google Docs
    Data Analysis
    Content Moderation
    Customer Service
    Product Listings
    Data Entry
    Administrative Support
    Search Engine Optimization
    Email Communication
    Scheduling
    Customer Support
    Google Analytics
    Business with 1-9 Employees
  • $10 hourly
    🌟 𝗬𝗼𝘂𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗶𝗿𝗲! 🌟 🔍 𝗔𝗯𝗼𝘂𝘁 𝗠𝗲: Hey there! I'm Muhammad Shuaib, your dedicated Customer Service Specialist. Passionate about providing top-notch service, I thrive on turning customer interactions into memorable experiences. 💎 𝙒𝙄𝙏𝙃 𝙎𝙆𝙄𝙇𝙇 𝘾𝙀𝙍𝙏𝙄𝙁𝙄𝘾𝘼𝙏𝙄𝙊𝙉 𝙄𝙉 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 🥇 5+ years of PRO Customer Service, Operations Specialist ✅ Native English Speaker ✅ Work in your timezone ✅ Excelling in delivering Fortune 500-scale projects 💼 𝗦𝗸𝗶𝗹𝗹𝘀: 📞 Customer Support 📧 Email Support 💬 Live Chat Engagement 🤝 Executive Virtual Assistant 🫶 Customer-Focused Approach 🌟 Problem Resolution Maestro 🚀 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲: I don't just handle inquiries; I create customer connections. With a friendly demeanor and a solution-oriented mindset, I'm here to ensure your customers feel heard and valued. 🌟 𝗪𝗵𝗮𝘁 𝗦𝗲𝘁𝘀 𝗠𝗲 𝗔𝗽𝗮𝗿𝘁: My secret sauce? A perfect mix of empathy and efficiency. Every interaction is an opportunity to exceed expectations and leave a lasting positive impression. 💬 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗢𝗳𝗳𝗲𝗿𝗲𝗱: 🔹Prompt and Polite Customer Support 🔹Engaging Live Chat Assistance 🔹Swift and Effective Problem Resolution 🖥️ 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲𝘀 𝗮𝗻𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗜 𝗮𝗺 𝗦𝗮𝘃𝘃𝘆 𝘄𝗶𝘁𝗵 🔹Zendesk 🔹Freshdesk 🔹Gorgias 🔹Shopify 🔹Intercom 🔹Hubspot 🔹Jobber 🔹Slack 🔹Asana 🔹Salesforce 🔹Ringcentral 🔹Pipedrive 🔹Zoho CRM 🔹Google Docs 🔹Linkedin Sales Navigator 🔹Appollo 🔹Snov 📈 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: 🌟 Maintained 98% Customer Satisfaction in previous roles 🚀 Reduced response time by 20% 💬 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲: Ready to elevate your customer service game? Let's discuss how I can contribute to your success. Your happy customers are just a message away! 🚀📬
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Communication Etiquette
    Business Development
    Virtual Assistance
    Online Chat Support
    Product Knowledge
    Administrative Support
    Shopify
    Answered Ticket
    Computer Skills
    Gorgias
    Email Communication
    Customer Support
    Zendesk
    Technical Support
  • $25 hourly
    I am an experienced ServiceNow developer with advance level skills. I have already implemented Service Catalogs, Workflows, Service Portals, Widgets, Pages, Order Guides, Incident management, SDA, Change request, Service requests etc. Also integrated third-party tools with Servicenow and Freshservice for alerting and monitoring of external systems. My other development experience includes PHP, .NET, JavaScript, JAVA, Android etc.I am an experienced BI Developer.Intergration using Zapier,REST api.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Freshworks CRM
    IT Service Management
    RESTful API
    Zapier
    Third-Party Integration
    JavaScript
    Automated Testing
    ServiceNow
  • $5 hourly
    Hi there, Thank you for visiting my profile I'm working as a Customer Service Representative (CSR) for the past 2 years. I help clients to boost their businesses by providing their customers a friendly Chat, E-mail, and Call support. I'm experienced in : ✔️ E-mail Support ✔️ Live Chat Support ✔️ Zendesk ✔️ Freshdesk ✔️ Shopify ✔️ Tawk.to ✔️ Data Entry When you work with me you will get quick responses and clear communication. If any of that sounds like what you need, contact me! I appreciate your time. Best Regards Shahbaz K.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Communication Etiquette
    Customer Service
    Email Communication
    Online Chat Support
    Email Support
    Phone Support
    Ecommerce Support
    Order Tracking
    Zendesk
    Inbound Inquiry
    Order Processing
  • $11 hourly
    From strategic planning to ongoing maintenance, I can be someone who would act as a business manager, project manager, and key individual who can hold all the strings to your business success. COST-EFFECTIVE yet HIGH-QUALITY Service - 14,000 plus hours on Upwork - Top Rated Plus - Worked with enterprise Fortune 500 companies. - Sectors worked on: Federal, SLED, K-12, and Commercial From strategic planning to ongoing maintenance, I can be someone who would act as a business manager, project manager, and key individual who can hold all the strings to your business success. Key expertise in the following domains with a proven track record: - Supply Chain Management: (Sales Distribution & Logistics) - Accounting, Finance & Audits: (Xero, SAGE, QB, ZOHO, and manual accounting) - Business Process Outsourcing: (Back Office Operations, RFQ/RFP Lifecycle, Order Processing, Shipping, Logistics, Vendor Management, Collection, GR/IR, Reporting, Forecasting, and Team Management) - Customer Service/Support: (Chat Support, Email Support, and Phone Support) - Data Management: (Inventory Management, Forecasting, Meta Tags, Hierarchy Design, Terms, and Process) - Business Development: RFQ, RFQ, Quoting, Federal Bids, Tracking Bids, and Vendor Management - Marketing: Content Marketing, Community Engagement, Ad and Email campaigns, Surveys, Lead Management, and social media Domains & Tools: - ERPs: Sap, NetSuite, MS Dynamics, Zoho, Odoo - PROJECT MANAGEMENT: Asana, Trello, Airtable, Monday.com, ClickUp, Smart Sheet, Jira - TICKETING: Zendesk, Freshdesk, Freshsales - G-Suite: Google Docs, Sheets, Slides, Forms, Drive, and integrations - MS Suite: Microsoft Word, Excel, PowerPoint, OneNote, Outlook, and Visio Communication: WhatsApp, Skype, Google Meet, Slack, Zoom, Uber Conf, Ring Central & WebEx I am just a call away
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Supply Chain & Logistics
    SAP Warehouse Management
    Logistics Coordination
    Client Management
    Project Workflows
    Administrative Support
    Supply Chain Management
    Order Processing
    Zendesk
    Data Entry
    Data Management
    Customer Satisfaction
    Project Management
    Customer Service
  • $30 hourly
    More than 10 years experience in Information Technology, where been successfully preparing the number of different flavors of database and web applications. Challenging environment in the job was a gift for me to accelerate my abilities and achieve the goals. Great technical communication skills to understand and resolve the issue effectively. In time completion of job committed/assigned. All modern IT technical information and active support expert for HPE and Oracle products. SSL and Android are really fun to do. Love to prepare technical documentation for any sort of IT project/product. Love cooking, parenting, traveling with family, DIY. Further inline specialties are: Windows Server 2Kx, Redhat Linux, Rasbian, Windows, LDAP, SSO, Tomcat, Apache 24, IIS Deployment and Support. Oracle, SQL Developer, Oracle Apex.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Zendesk API
    Oracle APEX
    Database Programming
    JavaScript
    Slack
    Technical Documentation
    Zendesk
    VMware ESX Server
    Accuracy Verification
    Shopify
    Zapier
    SSL
    Data Entry
    Technical Support
  • $25 hourly
    🏆Top Rated Plus - Top 3% of talent on Upwork. 💎 Worked with top-notch companies. ✅ Agile problem solver, critical thinker, and self-taught programmer. ✅ 9,200+ hours on Upwork. ✅ 40+ projects delivered. ✅ 5+ years of experience in customer and tech support and email marketing, data analysis, content migration, Financial records management and CRM management. Welcome to my Upwork profile, where I blend professional expertise with a dash of innovation to supercharge your projects. Imagine this: a 90 Days, No Questions Asked Money-Back Guarantee. It's not just a promise; it's a commitment to your satisfaction. I'm not here to meet your expectations; I'm here to surpass them. Your trust in my abilities is my driving force. This guarantee isn't just a safeguard; it's a statement of my unwavering dedication to ensuring that every project we embark on together is nothing short of exceptional. With me, you're not just a client; you're a partner in success. About me: ✅ Motivated Marketing Assistant with a strong background in efficient administrative and customer/tech support. Proven track record in managing tasks related to ad campaigns, conducting research, and gathering valuable data. Effective communicator, adept at coordinating with team members. Skilled in organizing project files, and continuously seeking growth. Committed to delivering results and contributing to organizational success. Skills: ✅ Apollo.io Proficiency: Experienced in utilizing Apollo.io for data enrichment, lead generation, and email campaign optimization. Proficient in creating and managing target lists, refining contact information, and leveraging Apollo.io's powerful features to enhance sales and marketing efforts. ✅ Problem Solving: Agile problem solver. ✅ Customer Support Operations: Efficiently managing customer interactions. ✅ Tech Support: Providing technical assistance. ✅ Data Analysis: Proficient in turning data into actionable insights. ✅ Reporting: Experienced in compiling reports for decision-making. ✅ Information Gathering: Skilled in collecting and organizing data. ✅ Financial Management: Efficient in handling transactions. ✅ Communication: Facilitates team communication. ✅ Python Automation. ✅ Email marketing automation ✅ DNS setup Tools: ✅ Apollo.io ✅ Customer Support: Zendesk, Freshdesk, Intercom ✅ Data Management: Google Sheets, Python Automation ✅ Email and Calendar Management: G-Suite ✅ Project and Task Management: Asana, Trello ✅ Password Management: LastPass, 1Password ✅ Team Communication: Slack ✅ WordPress content migration ✅ CRM: Zoho CRM, HubSpot, Salesforce, Bullhorn, Monday.com, Buildium, Rent manager and Airtable, ✅Instantly, smart leads, reply.io, Emailchaser, Success.ai, milkshake, and Lemlist,
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Buildium
    WordPress
    Salesforce
    Email Marketing
    Apollo.io
    Administrative Support
    Customer Support
    Zendesk
    LinkedIn Sales Navigator
    Intercom
    Communications
    Task Coordination
    Python
    Scrapy
  • $12 hourly
    Hello, I am Sajjad, a professional customer support and administrative support agent with over 2 years of experience in the telecom industry. I am currently seeking new opportunities internationally, and I am confident that my skills and experience make me an excellent candidate for any role. I am proud to offer a range of services to my clients, including: Administrative support: I have experience in handling a wide variety of administrative tasks, from scheduling appointments to managing emails and more. Business development: I am able to help businesses grow by identifying new leads and opportunities, and by developing and implementing effective strategies. Customer support/Live chat: I have experience in providing excellent customer service through live chat, email, and phone. Lead generation: I am skilled in identifying and qualifying leads to help businesses grow. Data mining and data collection: I can help businesses by gathering, analyzing, and interpreting data to help inform decision-making. In addition to these services, I am proficient in various software and tools, such as Lusha, Hunter, Asana, Trello, Nimble, Bull horn, Zendesk, Freshdesk, and Google Suite. I am honest, reliable, and dependable and am confident that I would be a valuable asset to any team. Thank you for considering my application. Sajjad
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    CRM Software
    Customer Service
    Nimble
    Email Communication
    Bullhorn
    Customer Support Plugin
    Scheduling
    Lead Generation
    Zendesk
    Data Entry
    Microsoft Excel
  • $5 hourly
    Thank you for reviewing my profile. As a freelancer, I believe I possess the qualities you are seeking and can significantly contribute to your company's success. I am confident in surpassing your expectations. While responding to customers may seem straightforward, the key lies in the speed, accuracy, empathy, and friendliness of the response, as well as the ability to handle a substantial volume of inquiries. I understand that your time is valuable, and that's where my expertise comes in. With over 5 years of customer support experience in diverse companies, I not only bring ideas and insights from my previous roles but also a genuine passion for assisting people. In addition to my customer support skills, I have a strong proficiency in Virtual Assistance (VA), email/live chat management using platforms like Freshdesk, Zendesk, and Gorgias, influencers outreach and marketing, social media management (including Shopify), translations/proofreading, and LinkedIn lead generation. I am confident that my broad skill set aligns with your needs, and I am dedicated to delivering exceptional results. I look forward to the opportunity to contribute to your business and strive for continued excellence in all endeavors.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Shopify
    Influencer Outreach
    Influencer Research
    Email Etiquette
    Social Media Management
    Customer Support
    Communication Skills
    Administrative Support
    Customer Service
    Online Chat Support
    Zendesk
    Email Support
    Email Communication
    Data Entry
  • $9 hourly
    If your 📞 cold callers are failing to sell high-ticket offers. 𝙄𝙛 𝙮𝙤𝙪 𝙬𝙖𝙣𝙣𝙖 7𝙭 𝙮𝙤𝙪𝙧 𝙡𝙚𝙖𝙙𝙨 𝙩𝙤 𝙨𝙖𝙡𝙚𝙨 𝙘𝙤𝙣𝙫𝙚𝙧𝙨𝙞𝙤𝙣. Maybe someone with $851k in outbound sales can help. 💰 Customer acquisition via telemarketing is easy. You just have to ask the 𝙧𝙞𝙜𝙝𝙩 𝙦𝙪𝙚𝙨𝙩𝙞𝙤𝙣𝙨. If cold calling is the main engine of your business - real estate or debt management - maybe I can help. I am Sam and I am here to pump up your cold calling jam. With 5 years expertise in telemarketing, cold calling, and lead management – I can help you with meetings, close more clients, and 𝘀𝗲𝗹𝗹 𝗼𝗳𝗳𝗲𝗿𝘀 𝗮𝘀 𝗵𝗶𝗴𝗵 𝗮𝘀 𝟭𝟭𝟬𝗸. If you're a startup, enterprise, or C-corp; ⭐⭐⭐⭐⭐ And if that’s what you want, Let’s jump onto a call. 📞 𝗧𝗛𝗘 𝗧𝗔𝗕𝗟𝗘 𝗜𝗦 𝗟𝗢𝗔𝗗𝗘𝗗 𝗪𝗜𝗧𝗛 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘 💼 If you’re wondering what I bring to the table, here’s a list of services I provide - and you can totally rely upon: 💰 Cold Calling 💰 Lead Generation 💰 Customer Acquisition 💰 Lead Nurturing 💰 Appointment Setting 💰 Outbound Sales I am also equipped with tech insights into 𝐂𝐑𝐌𝐬 such as: 💻 Zendesk 💻 Zoho CRM 💻 Freshdesk 💻 Hubspot 💻 Intercom 💻 Salesforce If that’s what you’re looking for, Let’s hop onto a call. 📞 𝗪𝗛𝗬 𝗬𝗢𝗨 𝗦𝗛𝗢𝗨𝗟𝗗 𝗛𝗜𝗥𝗘 𝗠𝗘 ❓ If you’re in eCommerce, Healthcare, Real Estate, Debt Management, Financial Trading, or Resale Distribution; And you’re looking for someone who can directly understand your target audience, product and service, and starts generating a higher number of outbound sales via cold calling 📞 💰 . . . I am the right person. 𝙒𝙀 𝘿𝙊 𝙉𝙊𝙏 𝙁𝙄𝙏 𝙄𝙁 😬 If you’re merely looking for a dialer monkey with no sales expertise 😬 If you want me to close high-ticket sales at hourly rates lower than the dirt 😬 If you don’t understand the 𝙥𝙤𝙬𝙚𝙧 𝙤𝙛 𝙨𝙖𝙡𝙚𝙨 & consumer psychology But if that’s not you, I would love to hear from you. Let’s hop onto a call. 📞 𝗠𝗬 𝗖𝗢𝗟𝗗 𝗖𝗔𝗟𝗟𝗜𝗡𝗚 𝗦𝗘𝗖𝗥𝗘𝗧 𝗦𝗖𝗥𝗜𝗣𝗧 𝗧𝗛𝗔𝗧 𝗪𝗢𝗥𝗞𝗦 𝟵𝗫 𝗠𝗢𝗥𝗘 𝗘𝗙𝗙𝗘𝗖𝗧𝗜𝗩𝗘𝗟𝗬 💯 There never is a straight-forward cold calling script. But there’s a clear cut strategy that every successful script must have: 1- Prospect loves a guide. Be that. 🤝 2- Empathize like a mother. But make sure to demonstrate professional knowledge. 3- The best response to an Objection is another Question. 4- Give the prospect a pause to think, and then make the decision for them! 🙌 I test and refine my scripts every day. I can do that for you too! If that’s what you need, Message me! 📞 || 📩 Cheers, Salman (Sam Romanovic) 5 Years Experienced Cold Caller | Client Acquisition Specialist P.S. I am New to Upwork - but I'm battle-hardened for 5 years in corporate offices, call centers, and BPOs.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Lead Management
    Lead Capture
    Zoho CRM
    Zendesk
    Outbound Call
    Sales Call
    Cold Call
    Lead Generation
    Appointment Setting
    Salesforce
    Outbound Sales
    Telemarketing
    Cold Calling
    Customer Acquisition
  • $25 hourly
    Dedicated Support professional offering versatile technical skills and proficiency in top of the line softwares available over the internet. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    HTML
    Time Management
    Desktop Support
    Product Knowledge
    Customer Support
    Ticketing System
    Technical Support
    Desktop Application
    Helpdesk
    Communication Etiquette
    Zendesk
  • $25 hourly
    Love to dig into the tech problems and solved them with more optimism. To accomplish this, I focus on the key results and quickly adapt to new technology and strategies. My Knowledge includes: Network Management, Server Management, Firewall installation, and configuration, Window deployment service, SCCM, Troubleshooting different IT products issues, Active Directory, Access points, Routers and switches installation and configuration, VOIP Phone System, Technical Assistance related to IT products, Cloud computing (AWS, Azure ), Ticketing system i.e Zoho and Freshdesk, VPN and VPN Tunnel, IT security protocols, Remote desktop software, and protocols, Softphones technical support, virtual and hybrid event platform tech support, Offie 365. !! Operating Systems !! macOS Windows Linux !! Certification !! Google IT Support Specialist CCNA MCSE IT Security: Defense against the digital dark arts. AWS Fundamentals: Going Cloud-Native Getting Started with Azure You can contact me at any time, I'll respond the soonest possible time.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Microsoft Teams
    DNS
    Microsoft Active Directory
    Desktop Support
    Network Monitoring
    Hardware Troubleshooting
    Information Technology Operations
    Network Planning
    Desktop Application
    Remote IT Management
    Cisco Certified Network Associate
    Network Engineering
    Technical Support
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