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Hire the best Freshdesk Specialists in Karachi, PK

Check out Freshdesk Specialists in Karachi, PK with the skills you need for your next job.
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  • $10 hourly

    • 4.9/5
    • (23 jobs)
    𝐊𝐞𝐞𝐩 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐡𝐚𝐩𝐩𝐲 𝐚𝐧𝐝 𝐠𝐫𝐨𝐰 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 🎀 𝐓𝐎𝐏 𝐑𝐀𝐓𝐄𝐃 𝐏𝐋𝐔𝐒 ✅ 𝐔𝐏𝐖𝐎𝐑𝐊 𝐂𝐄𝐑𝐓𝐈𝐅𝐈𝐄𝐃 🎖️𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 👌𝐓𝐎𝐏-𝐍𝐎𝐓𝐂𝐇 𝐓𝐢𝐜𝐤𝐞𝐭𝐬 & 𝐂𝐡𝐚𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝟙𝟘𝟘% 𝐂𝐋𝐈𝐄𝐍𝐓 𝐒𝐀𝐓𝐈𝐒𝐅𝐀𝐂𝐓𝐈𝐎𝐍 💼 9+ 𝐘𝐄𝐀𝐑𝐒 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 🎖 𝐀𝐰𝐚𝐫𝐝𝐞𝐝 "𝐔𝐩𝐰𝐨𝐫𝐤 𝐒𝐤𝐢𝐥𝐥 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 Hi, my name is Moe. I'm from Pakistan with over 10 years of experience. I am a highly capable, experienced administrative professional and customer service provider. For over a decade, I have developed a wide range of both written and verbal skills. I am multi-skilled, with a lot of integrity and a willingness to go the extra mile to satisfy my client. I am experienced in handling sales and billing complaints as I have worked with some of the top US, UK and Australian-based companies as Operations Supervisor. My top skills are Customer service through phone, email, and chat. I’m also skilled and expert in Administrative work, Online research, Social Media Management, and Data management. I am reliable and can handle a great deal of pressure and given a chance, I will exceed your expectations. I am skilled, expert and knowledgeable in the following: * MS Office * G Suite * Salesforce * Stripe * Shopify * Zopim * Zendesk * Gorgias * FreshDesk * Helpscout * ShipStation * Airtable * Responsebid * HouseCallPro * Copper * Pipedrive * ConnectWise * Zoho * Ring Central * Talk Desk * LimeLight In my current role, I have been responsible for managing email, chat, and phone support for the past five years. During this time, I have trained numerous new hires and implemented processes to improve efficiency and enhance customer satisfaction. As a result, I have consistently achieved CSAT scores above 90%. I am a reliable and punctual employee, with two reliable internet connections to ensure I am always available for work. I take my job seriously and am committed to meeting deadlines and exceeding customer expectations. Thanks for your interest.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Customer Satisfaction
    Customer Care
    LiveAgent
    Sales Leads
    Salesforce
    Sales Call
    BPO Call Center
    Transferring Phone Calls
    Gorgias
    Customer Support
    Ecommerce Support
    Phone Support
    Online Chat Support
    Email Support
  • $15 hourly

    • 5.0/5
    • (11 jobs)
    With over a decade of experience in the industry, I specialise in all aspects of Zendesk, Freshdesk and Intercom solutions. As a Certified Zendesk Administrator, Guide, Explore and Chat and Specialist, I'll help you get the most ROI out of Zendesk. ✅ Zendesk, Freshdesk and Intercom Customization, Automation and Branding: Tailor Freshdesk, Zendesk & Intercom to reflect your brand's identity, enhancing user experience. ✅ I have done the Customer support for many tech and eCommerce companies where I used to handle the customer queries and troubleshoot the product issues. ✅ Create Chatbots in Freshdesk, Intercom and Zendesk with maximum capabilities and create the FAQ pages. ✅ Zendesk Setup and Configuration: Establish a strong foundation for efficient support operations. ✅ Optimized Ticket Workflow: Streamline processes, reduce response times, and eliminate ticket backlogs. ✅ Self-Service Automation: Implement automated solutions for quicker query resolution and ticket closure. ✅ Efficient Zendesk Environment: Enhance Freshdesk settings to expedite ticket resolution. ✅ Performance Metrics and Insights: Utilize analytics for insights into support team and product performance. ✅ Unified Brand Identity: Customize Zendesk, Freshdesk and Intercom to maintain brand consistency. Experience: ⭐ Collaborated with renowned companies globally (UpViral, Formshare, Jasper Reports). ⭐ Client-Centric Approach: Positive client feedback reflects commitment to excellence. ⭐ Unwavering Support: Ongoing assistance for Zendesk-related queries post-project completion.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Online Chat Support
    IT Support
    Technical Support
    Shopify
    Email Support
    HubSpot
    Gorgias
    Chatbot
    Zendesk
    Customer Support
    Intercom
    Technical Writing
    Freshworks CRM
    Zendesk API
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    I'm Hamza Saleem, and I have been working with the call center industry for more than three years now. I do have my expertise in customer service and handling multiple CRMs at the same time and know-how to handle challenging situations based on my skills and experience. I always make sure that my client is satisfied with my services, and for that reason, I always give my best and work with dedication and complete interest. I am a professional Chargeback, Card dispute specialist with experience of 3+ years in Cards & Payments domain. I have gained in-depth knowledge in PAYPAL, STRIPE, ELAVON, MAVERICK, NUVEI, AUTHORIZED.NET, VISA, MASTERCARD, AMEX etc. dispute resolution including chargeback, re-presentments and arbitrations. I'm confident that I can help you prepare a WINNING Chargeback/Rebuttal letters. Besides, I can also investigate reasons behind your increased card disputes, chargebacks, FRAUDS and help to reduce them permanently. I am hard working, trustworthy, value time and most honest with my clients. I look forward hearing from you. Thank You :)
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Fraud Analysis
    PayPal
    Authorize.Net
    Risk Analysis
    Report Writing
    Business Analysis
    Risk Management
    WePay
    Stripe
    Photography
    Zoho CRM
    Microsoft Excel
    Microsoft Office
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    Top Rated Customer Service VA. I am proactive, focused, and professional, with vast expertise within the administrative & customer support industry. My devotion and administrative work knowledge and organisational skills makes me a tremendous fit for any job. An accomplished customer service manager, organizer, capable of conceptualizing, introducing & integrating innovative ideas, strategies, to accelerate performance and quality standards to ensure highest standard of customer service. Experienced working in these platforms.. ✔Zendesk, Freshdesk. Netsuite ✔Shipstation, Oberlo, Easyship, ShipBob. ✔Shopify, Wallmart, Amazon. ✔Subbly, TribayBookings, Flair, Salesforce, Hubspot, Pipedrive, . ✔Connectwise ( Manage & Automate), M365, Cisco, Sophos, Below are my expertise: ✔ Customer Support (Email & Chat) ✔ Inbound Customer Service ✔ Technical Support for MSP (Managed Sservice Provider) ✔ Reseller & RMA Support ✔ PBO Service ✔ Verification Support ✔ Clients Database Building Tools & Equipments for work. ✔ Own VoIP Server/ Dialer (USA, Canada, Australia). ✔ A quiet workplace with electricity backup ✔ Core i7 10th Gen Workstation Laptop ✔ Jabra Noise-cancelling headphones
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Price & Quote Negotiation
    IT Procurement
    Customer Support
    Warm Leads
    Gorgias
    Oracle NetSuite
    Customer Service
    Zendesk
    Technical Support
    Email Support
    Ecommerce
    Administrative Support
    Online Chat Support
  • $4 hourly

    • 5.0/5
    • (2 jobs)
    Below are the experiences of the work that I have done (both full-time and outsourced): 1. I have worked for a Canadian-based company named Helium Deploy. I was a member of their customer support team. My main domain was to handle the clients via emails, but I also provided chat support. Also, I can provide phone support too. To provide customer support, I used the CRM tool Freshdesk. There, I used to resolve around hundred tickets every day and respond to the "Customer Responded" tickets of the previous day. The queries that I usually used to deal with were regarding order status, partial or full refunds, order cancellations, order swaps, address changes,s and other support queries of some sort. For any change in the order, I had access to Helium Deploy's Shopify store from where I was able to swap the orders, provide refunds or cancel the orders, etc. I had a perfect time with Helium Deploy and I never received complaints from customers or employers. 2. Worked for a local mobile company named Digicom Trading Private Ltd. as an Inventory Controller, Assistant Accountant, Data Entry Operator, Store In-charge, and Mobile SKD Warehouse In-charge for a span of 8 years with the company. I was responsible for the Inventory Management of the company that used to dispatch more than 50,000 units to the market for sale. My responsibility was to keep the physical inventory matched with the inventory in the systems. I have experience in using ERP systems like Oracle. Also, it was my job to get the newly arrived SKD (Mobile parts) approved by the Local Telecommunication Authority (once it is assembled as Finished-Goods) so that the shipment can get approved before being sent to the market for sales to avoid issues like IMEI block. 3. Currently work for a local mobile distribution company named Deploy Private Limited, where my designation is Assistant Manager of Distributions. I am associated with the company for over a year now. My main responsibility is to take orders from all over the country and their processing after confirmation of the customer's credit limit. Also, I am responsible for recording Sale Returns and Counterclaims (those which have some fault while showing to some customers) units. I am also responsible for the approval of imported shipments from the PTA (Pakistan Telecommunication Authority).
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Administrative Support
    Email Communication
    Customer Satisfaction
    Shopify
    Freshworks CRM
    Zoho CRM
    Phone Support
    Customer Support
    Customer Service
    Email Support
    Online Chat Support
    Data Entry
    CRM Software
  • $10 hourly

    • 0.0/5
    • (2 jobs)
    Hey there this is Aleeza. I hold a Bachelor’s degree in Computer Science and boast nearly five years of professional experience as both a customer support and technical support expert. Moreover, I possess hands-on experience with various platforms and tools, such as Zendesk, Shopify, Gorgias, Amazon Cloud Services, Slack, Etsy, ManyChat, Salesforce, Zoho, WordPress, Freshdesk, Intercom, HubSpot, Zapier, Jira, Office365, ClickUp, Outlook, Crypto/Blockchain, ChatGPT, and Telegram. Throughout my career, I’ve undertaken numerous IT projects, demonstrating strong technical analysis skills. Additionally, I have an extensive background in technical writing and my expertise spans a wide array of technical skills, including proficiency in HTML, CSS, Java, Networking, and SQL. As a customer support representative, I have managed various eCommerce projects, including responsibilities such as order fulfillment, product handling, order tracking, inventory management, refunds, chargebacks, vendor and customer communication, and administrative tasks. My capabilities extend to handling billing and dispute management, with deep familiarity in payment platforms like Stripe, Paypal, PaykickStart, Paywhirl, Thrivecart, and others. I specialize in addressing chargeback cases, developing policies and FAQs, generating custom invoices, resolving VAT/tax concerns, tackling subscription issues, and handling refund-related queries. In the realm of Blockchain and Cryptocurrency, I offer exceptional customer support experience, having executed multiple projects in this domain. My previous roles encompass Chat, Phone, and Email Support for companies like Cryptohopper. Additionally, I served as a Technical Email Support specialist for Automattic Inc. While I may not claim to be the absolute best in customer support, I take pride in my ability to meticulously follow instructions, efficiently execute tasks, and communicate effectively in written and spoken English.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Customer Experience
    Technical Support
    Zendesk
    Ecommerce Support
    Helpdesk
    Freshworks CRM
    SaaS
    Zoho CRM
    Shopify
    Customer Satisfaction
    Technical Analysis
    Jira
    Customer Support
    Amazon
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Hi, My name is Eesha Nasir. I have done Bachelor of Commerce and also completed with Certified Computerized Accounting Course. I have also worked as a junior Associate Accountant in Talha & Co also have experience with software ( i.e QuickBooks online, Peachtree and Tally ERP) also have proficiency in Microsoft Office suit.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Microsoft Office
    QuickBooks Online
    Data Entry
    Bookkeeping
    Spreadsheet Skills
    Accounts Receivable
    Accounts Payable
    Microsoft Excel
    Bank Reconciliation
    Accounting
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    Thrilled to have you on board! As your designer, I aim to provide you with a final product that not only captures your admiration but is also aesthetically pleasing, distinctive, and, most importantly, effective in conveying your message. I enjoy tackling various project types, and when I'm engaged in a project, I give it my utmost effort. Your satisfaction is my utmost priority! Why choose me? • Highly reliable with excellent communication skills – easy negotiations. • Over 10 years of design experience. • Open to embracing innovative ideas. • completed numerous projects. Before finalizing, I will thoroughly review my bio to ensure accuracy and coherence. I eagerly anticipate hearing from you and encourage you to reach out at your convenience. Warm regards, Nazish
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Amazon
    Virtual Assistance
    Booking Website
    Order Tracking
    Order Fulfillment
    Social Customer Service
    Telemarketing
    Online Chat Support
    BPO Call Center
    Help Scout
    Zendesk
    Shopify
    Email Support
    Customer Service
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    ============== Thank you for visiting my profile =============== With over 3 years of experience of managing e-commerce stores, I'm offering my services to potential clients to help them start off the right foot by providing them with an excellent blueprint which would help you test different products at a low cost towards advertising and gradually scale your ads for maximum profitability. This blueprint is based on my experience and proven methods enriched with details, which will walk you through the complete process from finding the winning products till the delivery from the supplier. While working as a VA for 7 years, I have witnessed many entrepreneurs starting a new store with a lack of experience and trying to drop ship via Shopify out of pure enthusiasm but it doesn't last long, as they bleed money just in the test phase of their first product. It's a good learning curve but not good as a business, that is where my experience helps you to avoid burning money and gives you a head start by putting you on the right track.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Zoho CRM
    Zendesk
    WooCommerce
    WordPress e-Commerce
    Virtual Assistance
    WordPress Website
    Pay Per Click Advertising
    Conversion Rate Optimization
    Product Research
    Ecommerce Website
    HTML
    Amazon Webstore
    SEO Keyword Research
    SEO Writing
  • $5 hourly

    • 5.0/5
    • (2 jobs)
    Let me introduce myself, I am a Computer Engineer with more than 3+ years of experience as a Customer Support Specialist and have worked with several local and overseas clients. I am currently working with various clients on Data Research, Data Entry, Product Uploading, Social Media Management, Social Media Marketing, Content Management, and Chat/Email/Call Support. 🏆 Here are some highlights of my skills and accomplishments: 1)Earned a Bachelor’s degree in Computer Engineering from SSUET. ✅ 2) Hands-on experience in Google docs, Google sheet MS office, Adobe PS, Adobe illustrator, and all the related tools required to perform the job. ✅ 3) Helped clients in creating and implementing quality assurance SOPs on E-commerce and Social media brands, generating leads, and customer retention through Chat, Call, and Email. ✅ 4) Project management and time management. ✅ With several years of solid work experience in different fields, I was able to obtain a wide mix of experience and knowledge, which helps me be very creative in solving problems as I can view issues from different perspectives. I always strive to do my best in order to improve the customer's satisfaction, even if this means going an extra mile for it and I believe one of the qualities that sets me apart from other candidates is my mental flexibility and work ethic. I would welcome opportunities that can widen my horizon in the freelancing industry.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Instagram Marketing
    Social Media Website
    Google Sheets
    Canva
    MS Excel
    Online Research
    Data Entry
    Five9
    Olark
    Online Chat Support
    Customer Support
    Email Support
    Call Handling
    Zendesk
  • $4 hourly

    • 5.0/5
    • (2 jobs)
    Hi, My name is Muhammad Rizwan and I have 5+ years of quality experience. I am here to give services related to these Fields. 1: - Data Entry Services | Virtual Assistant - I'm looking for opportunities to utilize my experience and knowledge of Data Entry, Internet Research. I will do my best to finish the job accurately, on time, and as cost-effective as possible for you. I am familiar with all tools that are used to locate contact information of someone online. - Data Entry - Data Mining - Internet Research - Copy Paste - PDF Conversion - Data Collection - Any Type of Excel Work - Any Type of Admin Work 2: - Lead Generation - Lead generation is the process of attracting and converting strangers and prospects into those leads we just talked about. I will do lead generation and prospect list building My package will be - Lead Generation - Web research - Data mining - Targeted lead generation I will provide High Quality and Targeted b2b Lead generation with lead generation and other available information for your targeted list. Do you need the name, email address, phone, contact details of a specific title of the targeted company or industry at a specific location? Can collect all of them accurately very easily - Name - Company name - Email - Phone - Website - Social Profile links
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Customer Service
    Customer Support
    Shopify
    Google Sheets
    Administrative Support
    Online Research
    PDF Conversion
    Data Extraction
    Online Chat Support
    Data Scraping
    Data Collection
    Spreadsheet Software
    Data Entry
    Microsoft Word
    Microsoft Excel
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    Hello there! Thank you for taking the time to check out my profile. I'm a dedicated Customer Support Agent with over 5 years of valuable experience in delivering exceptional customer service and swiftly resolving customer concerns. My track record demonstrates proficiency in both independent and collaborative work, ensuring timely results even under challenging time constraints. I am well-versed in utilizing customer support tools and software, such as Zendesk, LiveChat, and Salesforce. My enthusiasm lies in creating a positive customer journey, constantly seeking opportunities to enhance my expertise. I possess a knack for rapid learning and eagerly embrace fresh challenges. Should you require a dependable and seasoned customer support agent, I am more than up to the task. I am confident in my ability to not only meet your requirements but surpass your expectations. Furthermore, it might be beneficial to incorporate specific instances of my competencies and experience, such as: Proficiency within a specific industry or specialized area Familiarity with distinct customer support platforms or software Multilingual abilities Availability details Pricing structure Moreover, I can utilize this space to underscore personal attributes that contribute to my effectiveness as a customer support agent, including: Demonstrated patience Strong empathy Effective problem-solving abilities Exceptional communication skills Adeptness in handling pressure Prior to finalizing, I will meticulously review my bio to ensure accuracy and coherence. Looking forward to hearing from you. Please don't hesitate to reach out whenever convenient. Best regards, Aliza
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Amazon
    Virtual Assistance
    Customer Service
    Shopify
    Booking Website
    Customer Support
    Order Fulfillment
    Social Customer Service
    Telemarketing
    Online Chat Support
    Email Support
    Zendesk
    Help Scout
    Order Tracking
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    A professional approach in answering on live chat support and call the customer when needed provide information about services, taking input of issues and their redressal thereof. Maintaining records of transactions and interactions. Appropriate and timely follow-ups wherever required. Escalate unresolved queries to respective departments for accurate redressal Satisfy a customer from our product resolve their all queries. I Utilize my skills and efforts and accept highly challenging work environment an aggressive growth oriented organization to explore new horizons and provide best possible results to the organization and facing challenges with competition, I want to achieve my goals, targets and have a great wish to brighten my career to work hard punctually and regularly to be honest and sincere for the development prosperity and smooth functioning of the organization with entire satisfaction and cooperation of the colleagues under the guidance of my superiors in a healthy environment.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Microsoft Excel
    Avaya
    ChatGPT
    Salesforce Lightning
    Salesforce
    Local Operations
    QA Management
    Microsoft Office
    Chat & Messaging Software
    Zendesk
    Online Chat Support
    Phone Support
  • $8 hourly

    • 1.8/5
    • (2 jobs)
    As a highly motivated and experienced professional, I am excited to bring my skills and expertise to the freelance community on Upwork. My name is Khurram and I have a solid 10 years of experience in customer service, ecommerce management, chat support, call support, data entry, and administrative assistance. Throughout my career, I have honed my ability to communicate effectively with customers and co-workers, and I am well-versed in the principles of customer service and support. I am also highly skilled in ecommerce management, including product listing, inventory management, and order fulfilment. Additionally, I have extensive experience providing chat and call support, as well as handling data entry and other administrative tasks. I am a quick learner and am able to adapt to new systems and software with ease. I have a strong work ethic and am committed to delivering high-quality work on time and on budget. I am confident that my experience and skills make me an ideal candidate for any project related to customer service, ecommerce management, data entry, administrative assistance, and more. I am available to start working immediately and I am excited to take on new challenges and projects on Upwork. Please do not hesitate to contact me if you have any questions or would like to discuss your project further.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Transferring Phone Calls
    English
    Phone Support
    Customer Relationship Management
    Customer Feedback Documentation
    Customer Satisfaction
    Shopify
    Zendesk
    Administrative Support
    Email Support
    Phone Communication
    Gorgias
    Online Chat Support
    Customer Support
  • $9 hourly

    • 0.0/5
    • (1 job)
    🥇🥇🥇🥇🥇 Customer Service Phone | Email | Chat🥇🥇🥇🥇🥇 Running a thriving business hinges on effective customer relationship management. Customer satisfaction is the cornerstone of business growth and sustainability. To ease the burden and ensure top-notch customer care, I bring forth my expertise in customer service and support. My primary focus is on delivering exceptional email, phone, and chat support, guaranteeing that your customers receive the dedicated attention and assistance they deserve. My extensive experience covers a wide spectrum of customer service aspects, including proficiency in Zendesk, adept Infusionsoft Administration, proficiency in both inbound and outbound phone support, expertise in collections and billing support through phone and email channels, as well as facilitating online customer support meetings. By entrusting me with your customer service requirements, you can redirect your focus towards strategic business development, secure in the knowledge that your customers are in capable hands. Should you wish to explore how I can contribute to your company's success, please feel free to extend an invitation to connect. Utilizing this platform for initial communication allows us to explore opportunities without any immediate commitment to hire.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Email Support
    Customer Acquisition
    Customer Care
    Customer Service Chatbot
    LiveAgent
    Help Scout
    Ecommerce Support
    Zendesk
    Phone Support
    Email Communication
    Shopify
    Gorgias
    Customer Support
    Customer Service
  • $7 hourly

    • 4.4/5
    • (59 jobs)
    I have done Bachelors in Computer Science, and I have been a customer support and technical support expert for more than seven years now. I have worked as a customer support for many tech startup companies and also for many eCommerce stores. I have a hands-on experience with Zendesk, Shopify, Gorgias, Freshdesk, Intercom, Azure, DropShipping, Etsy, ManyChat, Salesforce, Zoho, WordPress, HubSpot, Zapeir, Jira, Microsoft 365, ClickUp, Teams, Asana, ChatGbt, and Discord. I have worked on many projects as a It specialist and I do have great tech analyst experience. I have done technical writing and created FAQs for many Saas-based startup companies & have setup Zendesk and Freshwork for them too. I have handled many eCommerce projects as a customer support representative for many stores where my duties included order fulfillment, product handling, order tracking, inventory management, refunds/chargebacks and communicating with customers and vendors, and administrative work. I have also worked as a billing specialists/dispute manager for many startup companies - I am VERY familiar with Stripe, Paypal, PaykickStart, Paywhirl, Thrivecart, and many other payment platforms. I know how to deal with chargeback cases and create the Faqs/policies for that - also familiar with creating the custom invoice, dealing with VAT/taxes cases, subscription issues and refund related queries. I have great customer support experience in Blockchain / Cryptocurrency and I have done many projects on them. I have worked as a Chat, Phone, and Email Support for a US company printnpromote.com and labellecratfs, as a Zendesk email and chat support for a UK-based company. I worked as a Technical Email Support for AT&T Inc in 2018. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.
    vsuc_fltilesrefresh_TrophyIcon Freshdesk
    Blockchain, NFT & Cryptocurrency
    Customer Onboarding
    Intercom
    Shopify
    Gorgias
    Online Chat Support
    SaaS
    eCommerce
    Zendesk
    Technical Support
    Email Support
    Customer Service
    Tech & IT
    Customer Support
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