Hire the best Hardware Troubleshooting Specialists in Lagos, NG
Check out Hardware Troubleshooting Specialists in Lagos, NG with the skills you need for your next job.
- $25 hourly
- 5.0/5
- (25 jobs)
Proactive System Administrator with 5+ years of experience in cloud environments, virtualization, and network security. Demonstrated success in reducing system downtime by 30% through automation and proactive monitoring and skilled in Microsoft 365, Azure, Active Directory, and PowerShell scripting, with a strong focus on security compliance and team collaboration. Skills Summary: Computer Hardware: Windows XP/Vista/7/8/10, Mac OS, Networks: LAN, WAN, DHCP, DNS, TCP/IP Server: Windows Active Directory Tools: PowerShell, Hyper V, Azure VM, Kaseya, IT Glue, BMS, Connectwise Cloud Technologies: Office 365 AWS, Microsoft Azure AI Technologies: Microsoft CopilotHardware Troubleshooting
Microsoft 365 CopilotVoIP AdministrationHelpdeskEnd User Technical SupportLAN AdministrationIncident ManagementIT Service ManagementDomain MigrationGoogle WorkspaceIT InfrastructureWindows AdministrationTechnical SupportSecurity ManagementSystem Administration - $30 hourly
- 5.0/5
- (17 jobs)
Top Rated Freelancer with years of experience working in IT. I've worked with several Office 365 and Google Workspace/Suite IT administrators, Managers and Users worldwide remotely and physically. I excel at resolving technical problems, troubleshooting application issues. My experience in IT administration and support has provided me with core strengths in technical analysis, server/network administration, and general IT support. Major areas of expertise: ☁️ Office 365 / Microsoft 365 ☁️ Microsoft Azure ☁️Powershell and Bash scripting ☁️ Google Suite / Google Workspace ☁️ Microsoft Teams ☁️PowerShell automation ☁️DNS management, DKIM, DMARC, SPF.Hardware Troubleshooting
Linux System AdministrationMicrosoft TeamsMicrosoft SCCMMicrosoft OutlookMicrosoft SharePointMicrosoft Exchange OnlineMicrosoft Active Directory - $10 hourly
- 5.0/5
- (22 jobs)
Hi! I’m a Customer Support Specialist with 8+ years of experience helping businesses solve technical issues quickly and efficiently. I’ve worked with SMEs and many enterprise clients, providing top-notch customer support via chat, email, and calls. ✅ Handled 100+ support tickets weekly – solving problems fast & keeping customers happy ✅ 100% job satisfaction rating – Clients trust me to deliver great results ✅ Excellent communication & patience – I explain tech in a simple, friendly way ✅ Skilled in Microsoft 365, OneDrive, and Cloud Support – making IT easy for businesses ✅ Strong troubleshooting skills – I find and fix issues quickly, reducing downtime I love helping businesses keep their customers happy by solving issues fast and professionally. Whether it’s answering tech questions, troubleshooting software, or guiding users step by step, I’m here to help.Hardware Troubleshooting
Microsoft SharePoint AdministrationCustomer AcquisitionMicrosoft Exchange OnlineOffice 365Microsoft Teams - $30 hourly
- 4.8/5
- (8 jobs)
Experienced IT Support Specialist | Microsoft 365 | Cloud Computing | Customer-Focused Solutions Hello! I’m an IT Support Specialist with over 3 years of hands-on experience providing exceptional technical support, system administration, and customer service across various platforms. My expertise spans from Microsoft 365 to cloud-based solutions, with a strong focus on solving complex problems and ensuring smooth business operations. Key Skills and Expertise: Microsoft 365 Administration: Proficient in configuring and troubleshooting Microsoft 365 applications including Exchange Online, SharePoint, OneDrive, and Teams. I have a track record of managing user accounts, security configurations, and migrations from third-party services to Microsoft platforms. Cloud Computing: Skilled in deploying, managing, and optimizing cloud-based environments with experience in Azure and other cloud infrastructures. Technical Support: Experienced in providing Tier 1 and 2 support with a customer-oriented mindset. I have worked with Zoho Desk, Dynamics 365, and HubSpot to efficiently manage and resolve IT issues. CRM Management: Familiar with handling CRMs like Zoho and HubSpot to enhance customer relationships and drive business success. Problem-Solving & Troubleshooting: I am known for my ability to break down complex IT problems and deliver solutions that are effective, timely, and aligned with client needs. Automation & Innovation: Passionate about research and the implementation of modern technologies to automate workflows and improve efficiency. I stay current with industry trends to ensure businesses can leverage the best IT solutions. Whether you need someone to troubleshoot software issues, manage your Office 365 environment, or provide ongoing IT support, I’m ready to help you achieve seamless IT operations.Hardware Troubleshooting
Communication EtiquetteWindows ServerOffice 365Customer SupportHTMLTechnical SupportMicrosoft Exchange OnlineSystem Configuration - $20 hourly
- 5.0/5
- (7 jobs)
I am an Expert in: o Microsoft 365 Commercial o Microsoft Office 365 Tenant Administration o Exchange online Administration o Mail Flow o Outlook Issues o OneDrive, Office applications Installation, Activation, and troubleshooting o SharePoint online Administration o Teams Administration o Data Migration of Office 365 Administration o User Profile Management °Customer success and Technical Support o Microsoft Windows Am an Outstanding Cloud Technical Support Engineer in Microsoft 365 and Azure that is result-oriented, analytical, and resourceful, with an unwavering focus on organizational goals and targets. Using my technical troubleshooting and problem-solving skills in cloud technology to add commercial value to my organization's corporate goals.Hardware Troubleshooting
Customer SupportMicrosoft Exchange OnlineSystem ConfigurationMicrosoft Windows PowerShellMicrosoft WindowsMicrosoft Active DirectoryCommunication EtiquetteIncident ManagementEmail CommunicationTechnical SupportCustomer ServiceEnglishEmail SupportOnline Chat Support - $10 hourly
- 5.0/5
- (9 jobs)
I am an experienced technical support engineer that specializes in providing technical support for end users, including small and enterprise businesses and Microsoft partners. With over eight years of experience. I have gained extensive knowledge and expertise in managing and maintaining various operating systems, networks and devices. I am proficient in Windows, MacOS, Microsoft 365 workloads, Active Directory, DNS etc. My strong communication skills allow me to effectively collaborate with cross-functional teams and provide technical support to end-users My services include: System Administration Technical support Microsoft 365 and other cloud services Customer service Windows and Azure active Directory PowerShell I am dedicated, reliable, and always eager to learn new applications to enhance my skills. My excellent customer service skills and commitment to quality make me a valuable asset to any team.Hardware Troubleshooting
Communication EtiquetteEmail CommunicationCustomer ServiceTechnical SupportMicrosoft Active DirectoryPhone CommunicationCustomer SupportProduct KnowledgeSystem ConfigurationZendeskEmail Support - $15 hourly
- 5.0/5
- (6 jobs)
I am an innovative and detail-oriented support engineer who always tries to achieve excellence, even in conflicting priorities, while at the same time making sure the team attains excellence. I equally attempt new experiences courageously, making sure to respect the people and environment I work in, and exhibit a great understanding and respect for individual differences.Hardware Troubleshooting
Technical SupportMicrosoft WindowsMicrosoft Exchange OnlineWindows 11 AdministrationMicrosoft OutlookMicrosoft OneNoteSystem ConfigurationOffice 365Customer SupportWindows 10 AdministrationMicrosoft Office - $10 hourly
- 5.0/5
- (10 jobs)
Highly skilled with over 5 years of experience, Installation, troubleshooting for Microsoft Office Suite, OneDrive, and Excellent customer support service, Customer onboarding, Helpdesk support, Project Management, NetworkingHardware Troubleshooting
Office 365Technical SupportSystem ConfigurationMicrosoft Exchange OnlineMicrosoft Active DirectoryComputer NetworkCustomer Support - $15 hourly
- 4.9/5
- (6 jobs)
I'm a reliable Technical Support Specialist with more than 4 years of experience. I believe in providing the Fastest and Best Quality Service. I am a professional in • Cross-tenant Migration • Windows operating systems • Domain Setup • Email and Chat Support • Office 365 Administration • Active Directory User Management • Cloud Support • Computer Management (Installation, repair, troubleshooting, configuration, upgrade, and usability of system hardware and software) • System backup and restorationHardware Troubleshooting
Technical SupportMicrosoft TeamsMicrosoft OutlookMicrosoft Exchange OnlineCustomer SupportMicrosoft SharePoint Administration - $20 hourly
- 4.8/5
- (14 jobs)
Thank you for stopping by my profile! With 13+ years of experience and over 35 professional certifications, I specialize in IT Systems Administration, Microsoft 365, and cloud solutions. I help businesses optimize their IT infrastructure, enhance security, and improve operational efficiency. 𝗪𝗵𝗮𝘁 𝗜 𝗢𝗳𝗳𝗲𝗿: ✅ System Administration – Windows Server (2022/2019/2016), Active Directory, DNS/DHCP management ✅ Technical Support – Proactive IT troubleshooting to minimize downtime & ensure seamless business operations ✅ Microsoft 365 & Exchange – Administration, migration, & security for Microsoft 365, Exchange Online & On-Premises ✅ Cloud Solutions – Microsoft Azure design, implementation, & optimization for businesses of all sizes ✅ Virtualization & Networking – Microsoft Hyper-V, TCP/IP networking, & IT infrastructure optimization 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? 🚀 Certified Expert – Microsoft 365 Administrator Expert, Azure Solutions Architect, and more ⚡Proven Experience – 13+ years of IT success across industries 🔹 Reliable & Efficient – Delivering solutions that enhance security, performance, & business continuity 💼 Business-Oriented IT Solutions – Tailored to your business needs, not just technical requirements 𝗟𝗲𝘁’𝘀 𝗪𝗼𝗿𝗸 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿! Looking for an IT expert to streamline your operations? Let’s connect! I’m ready to assist with system administration, cloud migration, technical support, and IT infrastructure management.Hardware Troubleshooting
DNSDisaster RecoveryMicrosoft AzureCustomer ServiceMicrosoft Exchange ServerTechnical SupportOffice 365Windows ServerSystem AdministrationSystem MaintenanceVPNMicrosoft WindowsNetwork AdministrationVirtualization - $20 hourly
- 4.3/5
- (16 jobs)
Broad knowledge in Azure, Office 365 Administration, migrations, Active Directory issues, PowerShell, Linux Server, AWS, Docker/Kubernetes, Exchange issues, ADFS, Outlook client, implementing projects to reduce complexity and improve operations, providing technical assistance, and training to users. I am experienced as IT Support Specialist with a demonstrated history of working in the telecommunications industry, Healthcare/Fitness Centre, etc,. I am skilled in Network Administration, IT Support, Microsoft Excel, Microsoft Office, Troubleshooting, and Management. Strong support professional with a Bachelor of Science (B.Sc.) focused in Computer Engineering from Olabisi Onabanjo University Nigeria. Certifications Microsoft Certified Trainer (MCT) Microsoft Azure Fundamentals (AZ 900) Microsoft Azure Administrator Associate (AZ 104) Microsoft Azure Security Engineer Associate (AZ 500) Microsoft 365 Identity and services (MS 100) Microsoft 365 Mobility and Security (MS 101) Microsoft 365 Security Administrator Associate (MS 500) Microsoft 365 Security Administrator Expert Aviatrix Multi-cloud AssociateHardware Troubleshooting
Communication EtiquetteTrainingMicrosoft Exchange ServerTroubleshootingCustomer SupportMicrosoft OutlookTechnical SupportOffice 365Active Directory Federation ServicesMicrosoft AzureMicrosoft Windows - $40 hourly
- 5.0/5
- (4 jobs)
I love to seek knowledge and also to develop a community of people or resources that will enable grow at a geometric rate in supporting or resolving my customer issues and once I feel exhausted I engage in relaxation with chess game or book.Hardware Troubleshooting
Operating SystemMicrosoft SharePoint AdministrationMicrosoft TeamsUser Identity ManagementMicrosoft Outlook - $50 hourly
- 4.6/5
- (4 jobs)
EXPERIENCED ENGINEER & PROVEN TECHNICAL WRITER 👋 New to Upwork but with SEVEN YEARS' worth of both engineering and technical writing experience. After helping hundreds of companies and individuals create highly effective documentation through freelancing and direct employment, I have decided to offer my expertise, directly to you, through Upwork. Welcome to my profile! I am a seasoned Mechanical Engineer with over seven years of experience in the field and a passion for precise, and effective technical writing. I have helped numerous clients bring their projects to life, and I am here to do the same for you. 🔩 ENGINEERING EXPERTISE: My engineering background equips me with the skills to tackle a wide range of projects, from product design and analysis to manufacturing process optimization. I am well-versed in various software niches and have expert-level knowledge of numerous engineering and technical fields. ✍️TECHNICAL WRITING MASTERY: I don't just write – I communicate complex technical concepts with clarity and simplicity. Whether it's user manuals, product documentation, knowledge bases, research reports, B2B documentation, or marketing-based content, my writing engages readers, making the information easily digestible and actionable. ✅ WHAT I CAN OFFER: - Precision and Accuracy: I take pride in delivering work that is error-free and thoroughly researched. Your project will reflect the highest standards of quality. - Timely Delivery: Deadlines are sacred to me. When we agree on a timeline, you can count on me to meet it. - Client Collaboration: I believe in close collaboration with my clients and project stakeholders to ensure your vision and requirements are met. Your input is valued at every stage of the project. - Creative Problem Solving: Complex problems don't scare me; they excite me. I will find innovative solutions to your engineering and technical writing challenges. 🔨 INDUSTRIES I HAVE WORKED WITH: I have had the privilege of working with clients in diverse hardware and software sectors, including: ⚙️Hardware - automotive, aerospace, electronics, electricity, metallurgy, fabrication, manufacturing, production, renewable generation, construction, etc. 👨🏾💻Software - Saas, programming, web development, app development, DevOps, cyber security, Design, etc. No matter your industry, I can adapt to your needs. 🌟 CLIENT SATISFACTION: My track record speaks for itself. I have consistently received top ratings and positive feedback from satisfied clients. Your success is my success. 🤝 LET'S COLLABORATE: I am always excited to take on new projects and help clients achieve their goals. If you are looking for a dedicated Engineer and Technical Writer who is ready to bring your ideas to life, let us connect! Send me a message, and let us get started on your project.Hardware Troubleshooting
Editing & ProofreadingSaaSContent ManagementContent WritingProject ManagementDocumentationSoftware DocumentationSEO WritingArticle WritingTechnical WritingCAD & CAM Software - $30 hourly
- 5.0/5
- (42 jobs)
Vast knowledge of all aspects of Microsoft Office365 in both cloud-only and hybrid setups. . I also have a background of hardware troubleshooting and Networking and have proven these skills with my CCNA and Cisco HP IT-Essentials certifications. Coupled with this, Ololade is a certified Microsoft Trainer and has over 8 years experience as an MCT for all Microsoft 365 and Azure workloads.Hardware Troubleshooting
Microsoft TeamsComputer NetworkMicrosoft Exchange OnlineTrainingProject ManagementMicrosoft SharePoint AdministrationTechnical SupportOffice 365Windows ServerMicrosoft Azure - $25 hourly
- 4.9/5
- (17 jobs)
I am an IT professional who has been in the industry for over 10 years. Detail- and results-oriented individual with above-average critical thinking, time management, and organizational skills. A qualified IT project manager who communicates well with clients, co-workers, and supervisors alike. Interested in getting results and ensuring a great customer experience for each client. Proven expertise in business continuity planning, process re-engineering, and systems improvement. Exceptional proficiency in planning and executing all system development life cycle phases with remarkable knowledge of system architectural styles and exemplary integration. Superb technical skills. Collaborative, communicative, and proactive; effectively build and steward relationships with internal and external stakeholders to meet company objectives. I am a well-organized, proactive, meticulous, and efficient Customer Service Representative. I am equally equipped with technical skills. I have experience in customer service, web research, and technical support. Over the years, I have gathered extensive knowledge in Live Chat/Email/Help Desk Support and Technical Support, giving exceptional services to clients including helping customers with reviews, complaints, questions, and information about products and services. I am fluent in verbal and written English communication. FREQUENTLY USED APPLICATIONS/WEB SERVICES: Zendesk, Freshdesk, Shopify, Zoho desk, Monday.com, Trello, Airtable, Slack, Microsoft Teams, LiveChat, Ring Central, GSuite, Office 365, Microsoft Office Suite, Microsoft Azure, Amazon Web Services, Google Cloud Platform, ConnectWise Platform, SolarWinds RMM, NinjaRMM, Plesk, and CPanel. OPERATING SYSTEM: Windows 11, macOS Sonoma, Ubuntu 23.10Hardware Troubleshooting
macOSCustomer SupportSystem ConfigurationWindows 10 AdministrationGoogle AdsOffice 365Technical Documentation ManagementProduct Installation SupportOnline Chat SupportEmail SupportTech & ITFreshdeskZendesk - $18 hourly
- 4.6/5
- (5 jobs)
Hello, and welcome to my profile! I am a skilled IT professional with expertise in a range of platforms and services, including M365, Windows 365 Operating System, Linux, Exchange Server, OneDrive, Azure Active Directory, AWS Cloud services, and installation of Windows HyperV 1 and 2. I am passionate about utilizing my skills and experience to provide tailored solutions that meet the unique needs of each client and stakeholder. With exceptional communication skills, I can work collaboratively with clients and colleagues to understand their objectives and requirements and to develop and implement effective strategies that achieve their goals. I have experience working with diverse clients and stakeholders, and I am committed to delivering exceptional service and results. Experienced Microsoft 365 Support Specialist with a proven track record of providing exceptional technical support and customer service to clients. Proficient in troubleshooting a wide range of technical issues related to Microsoft 365, including but not limited to Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Highly organized and detail-oriented, able to manage multiple tasks effectively. Dedicated team player with excellent communication skills and a commitment to providing timely and effective technical support.Hardware Troubleshooting
ZendeskCustomer SupportCommunication EtiquetteSystem ConfigurationProduct KnowledgeTechnical Support - $20 hourly
- 4.8/5
- (10 jobs)
I am Dedicated and commited to resolving customer issues and taking ownership of customer issues and also seeing problems through to resolution Expert in Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Vastly skilled in Office365, windows, Office applications, hardware testing, and diagnostic in software testing Hands-on experience with Windows/Linux/Mac OS environments Good understanding of computer systems, mobile devices and other tech products Familiarity with remote desktop applications (logmeIn, Quick Assist) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal I have experience as a desktop support Engineer, customer service representative and desktop support TechnicianHardware Troubleshooting
Microsoft Active DirectoryCustomer SupportTechnical SupportEmail SupportOnline Chat Support - $11 hourly
- 5.0/5
- (15 jobs)
I Provide worldwide technical support to Office 365 IT Managers and Microsoft partner organizations for Microsoft services online. Advanced diagnostics, analysis, and troubleshooting of all Office 365 technologies. Experienced in network and user support, troubleshooting, and software analysis. Advanced experience with Outlook, OneDrive, Exchange Online, Teams, SharePoint, Windows Operating system, and macOS. I have over four years of experience assisting clients remotely and physically And also provide training services to users in the Microsoft 365 space. I have well-honed customer service skills which I developed working remotely and full time in one of the telecommunications and IT companies in my country and both of them are highly customer-centric. I have worked with several Office 365 IT administrators and Users worldwide. I am a fluent English speaker, dedicated and go the extra mile to ensure that your project is treated with exceptional care and attention to detail. What can I offer you? - Expert virtual assistance - Thorough research and reporting - Administrative services - Customer service - Customer relationship management, onboarding of new clients, live chat, email - Advanced data entry skills. - Technical support (Office 365 and other cloud services) I am experienced in internet and academic research, CRM apps Zendesk, live chat, email management, etc. I am open and thrilled to learn how to use new applications as I believe that this helps me become a better person. I am accountable, reliable, honest, a self-starter, and a fast learner. I perform your job using a fast, stable, and reliable 4G network.Hardware Troubleshooting
Microsoft Exchange OnlineMicrosoft TeamsSystem ConfigurationMicrosoft SharePointCustomer SupportOffice 365 - $15 hourly
- 4.9/5
- (5 jobs)
I am a professional Technical support advocate with over 4years of experience who has supported several applications and software in the past and present in a BPO setting. My Objective is to be able to provide excellent and accurate service to my client and to be able to share my knowledge and experience with the company. I am the best fit in handling customer's needs, and I make sure I provide world-class customer service to all customers. I would appreciate the opportunity to contribute to your companies tremendous successes. I am confident that in me, you will find a reliable self and goal-driven customer-centric asset with a knack for improving processes. Support detail: ● Technical support ● Order refund and cancellation ● Proficient in computer Software Systems ● Basic Audio recording ● Phone and email Handling ● Live chat handling ● Research ● Inbound and outbound calls ● Capable of working under time pressure ● Able to read, write and verbally communicate in English ● Decision Making Tools: Zendesk Grasshopper FreshDesk Rave Jira and Confluence Slack Google spreadsheet Google slides Google meet Zoom Excel SkypeHardware Troubleshooting
Technical SupportCommunication EtiquetteSystem ConfigurationProduct KnowledgeCustomer SupportEmail CommunicationEmail Support - $12 hourly
- 4.9/5
- (3 jobs)
Technical Support Engineer with over 8 years of expertise in troubleshooting hardware and software issues, installing and configuring computer systems, and maintaining computer networks. Proficient in Windows, macOS, and Linux operating systems. Known for strong communication and customer service skills.Hardware Troubleshooting
LinuxMobile Device Management SoftwareMobile Device ManagementMicrosoft Azure AdministrationWindows ServerOffice 365Customer SupportHTMLCommunication EtiquetteSystem ConfigurationProduct KnowledgeTechnical Support - $18 hourly
- 5.0/5
- (7 jobs)
I am an IT professional having demonstrable ability in Microsoft/Office 365 cloud support and administration. I am experienced in Exchange Online, SharePoint Online, OneDrive, Identity Management, Azure AD, and Microsoft Teams. I also have a background in computer hardware troubleshooting and Windows OS.Hardware Troubleshooting
Microsoft Exchange OnlineComputer Hardware InstallationMicrosoft TeamsMicrosoft SharePoint AdministrationMicrosoft WindowsOffice 365 - $12 hourly
- 4.9/5
- (4 jobs)
Meet your Customer Support Specialist and Tech Support 🙂 I am an experienced Technical Support Consultant with years of experience working for high class clients all over the world. I have over 6 years of extensive hands on knowledge in the field of computer management, networking and customer service As a tech-savvy Customer Support Specialist with over 6 years of experience, I specialize in providing exceptional Customer Service and Administrative Support to clients across various industries. My goal is to help you take care of your customers and streamline your workload. With my extensive knowledge and expertise in providing exceptional customer service, I am confident that I can provide you with the support you need to succeed. I am a highly motivated team player who enjoys working with others and can manage multiple tasks efficiently. I am always learning and improving, so I can adapt to your preferences and provide personalized support. Services: * Customer service and support * Email and Calendar Management * Data Entry * Admin Support * Technical Support * Social Media Management * Graphics design in Canva * CRM Software * PDF Conversion and Editing Why Hire Me: With years of experience in Technical support, Virtual Assistance and Customer Support, what sets me apart from others is my soft skills, which include: * Excellent communication * Growth mindset * Organization * Confidentiality and discretion * Attention to detail/accuracy * Time management * Anticipating client needs * Maintaining calm under pressure * Being proactive * Problem-solving * Emotional intelligence * Grit & Resilience. If you're looking for a reliable technical and customer support who can help you manage your customers and projects and perform tasks with efficiency and accuracy, please feel free to contact me. I am excited to get started. Cheers, Peace 🕊️Hardware Troubleshooting
Communication EtiquetteStripeSlackOffice 365Product KnowledgeCustomer SupportSystem ConfigurationJiraHubSpotMicrosoft WindowsTechnical SupportOnline Chat SupportEmail SupportPhone Support - $25 hourly
- 5.0/5
- (6 jobs)
A proficient technical Support specialist with skill in software installation, software and hardware troubleshooting and computer networking. Has a track record of success in providing technical support, advise and assistance to inter and external consumers facing technical software and hardware system problem. Possess impeccable written and verbal communication skills, excellent time management, interpersonal and leadership skills in promoting your organization’s ethics and standards.Hardware Troubleshooting
Interpersonal SkillsManagement SkillsCommunication SkillsTroubleshooting - $8 hourly
- 5.0/5
- (3 jobs)
🌟 Welcome to my profile! 🌟 As a seasoned IT professional with extensive experience in IT support, Microsoft Exchange, Microsoft 365, Entra Identity, and system administration, I am committed to delivering reliable solutions that enhance operational efficiency and client satisfaction. With a proven track record of providing exceptional support, I am eager to bring my expertise to your projects. 🔧 **Services I Offer:** - **IT Support:** From troubleshooting hardware and software issues to setting up networks, I provide comprehensive IT support to clients. - **Technical Assistance:** I specialize in assisting users with technical issues, offering clear guidance and solutions to ensure smooth operations. - **Microsoft Exchange & Microsoft 365:** Expertise in managing and supporting Microsoft Exchange and Microsoft 365 environments, ensuring seamless communication and collaboration. - **Entra Identity:** Skilled in managing Entra Identity solutions to enhance security and streamline identity management. - **System Administration:** Proficient in maintaining and optimizing IT systems to ensure peak performance and reliability. - **Virtual Assistance:** Capable of providing remote administrative support, leveraging technology to assist with various tasks efficiently. - **Problem Solving:** I excel at identifying complex problems and developing effective solutions that minimize downtime and optimize systems. - **Remote Assistance:** Proficient in diagnosing and resolving issues remotely, leveraging advanced tools to provide efficient support. - **Customer Support:** Dedicated to exceptional customer service, actively listening to clients' concerns and tailoring solutions to their unique needs. 🌐 **Why Choose Me:** - **Proven Experience:** 4 years of hands-on experience in IT support, Microsoft Exchange, Microsoft 365, Entra Identity, and system administration. - **Technical Lead:** Served as the technical lead for my team in Microsoft 365 support, guiding and mentoring colleagues to ensure high-quality service delivery. - **Problem Solver:** Thrives on challenges and adept at finding innovative solutions to technical issues. - **Clear Communication:** Communicates technical concepts clearly and concisely, ensuring clients understand the solutions provided. - **Client-Centric:** Passionate about helping clients succeed and dedicated to exceeding their expectations. 🤝 **Let's Collaborate:** Whether you're a business owner seeking reliable IT support or an individual in need of technical assistance, I am here to help. Let's work together to ensure your technology works for you, not against you. Feel free to message me to discuss your project requirements. Thank you for visiting my profile. I look forward to the opportunity to contribute to your success!Hardware Troubleshooting
IT SupportVirtual AssistanceMicrosoft OutlookOffice 365System MaintenanceMicrosoft Exchange ServerCloud ComputingMicrosoft Exchange OnlineCustomer ServiceTechnical Support - $15 hourly
- 4.8/5
- (4 jobs)
i am a hardware engineer also with basic skills of software and soft communication skills. I have the ability to troubleshoot all hardware component and with better knowledge to to repair and replace componentHardware Troubleshooting
Tech & IT - $20 hourly
- 4.5/5
- (5 jobs)
CAREER OBJECTIVES My life's core aspiration is to optimize IT tools and methodologies for enhancing quality research and proffering solutions to curb menace of ineffective decision making in the IT space. I seek to acquire more knowledge in the far-reaching discipline of information technology and the tools and techniques needed to grow my career.Hardware Troubleshooting
SQL ProgrammingTech & ITOffice 365Technical Project ManagementMicrosoft Active DirectoryComputerMicrosoft AzureMicrosoft OfficePythonTableauData AnalysisMicrosoft Power BI - $35 hourly
- 5.0/5
- (4 jobs)
Looking for a customer support professional who does more than just answer tickets? I help mission-driven teams deliver seamless, human-centered customer experiences and drive operational support. With hands-on experience at Bento, a food-as-medicine startup, I've launched programs, resolved real-time grocery ordering issues, and successfully onboarded thousands of users while ensuring operational excellence, customer satisfaction, and meaningful engagement. Empathetic communicator with basic Spanish proficiency and experience coordinating with interpreters (Boostlingo) to support multilingual members. 🔹 What I Bring: Proven success in member onboarding, live chat support, email support, and phone support Strong troubleshooting skills in fast-paced, tech-enabled environments KPI-driven focus on response time, resolution rate, and customer satisfaction Bilingual communication (English & Spanish) Fast learner, remote-ready, and detail-obsessed 🔧 Tools I Work With: Intercom | Zendesk | Freshdesk | HubSpot | Vitally.io | ClickUp | Trello | Slack | Front | Asana | Google Sheets | Zoho | Power BI | Mailchimp | Boostlingo 🔹 Additional Skills: Procurement expertise in managing supplier relationships and inventory systems Data entry proficiency, ensuring accurate data management and updates Order Fulfillment and logistics coordination to improve customer service Let’s work together to provide your users the support they deserve and keep them coming back.Hardware Troubleshooting
AWS Cloud9Quick Sales SystemSales & Inventory EntriesInventory ManagementFreshdeskRemote Connection SupportCustomer Support PluginTeam ManagementTechnical WritingContent WritingCustomer ServiceProduct KnowledgeJiraTechnical Support Want to browse more freelancers?
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