💎🎯💎 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐑𝐨𝐜𝐤𝐬𝐭𝐚𝐫 𝐄𝐥𝐢𝐭𝐞 customer service representative.
I have 14 years of experience in customer service and technical support where I have worked for accounts like Google and Wells Fargo. At some point, I had the opportunity to become a financial advisor for foreign exchange. I also deem myself to be above average in english fluency, and a computer literate. You can expect that I am reliable and eager to meet the goals set by the clients.
I would like to contribute my experience providing technical support, help desk, and virtual assistant services to users all around the U.S. I have excellent customer service skills as well as troubleshooting skills.
In my 4 years in a call center industry and in technical support, I learned and acquired a lot of skills and techniques in troubleshooting, assisting customers over the phone. I have been using a Windows-based system and web-based program to give quality services to customers.
Looking forward to work with you!
8+ years of experience in Customer Service and Technical Support. Constant performer to different clients including Australian Internet Service Provider, US Mobile Company, and US (Global) Helpdesk.
I work great in a team but can also perform well independently when needed. As a team player, I share and take advice, share credits, and always open to new knowledge, for the team's success.
PERSONAL BACKGROUND
Born on August 9, 1982 in the city of Manila, Philippines. Can speak fluently in English and Filipino.
Experienced in List Building, Data Profiling and Lead Generation. Proficient in Microsoft Office
Applications and ZOHO CRM. Experienced in Medical Assistance, First Aid and CPR. Skilled in
presenting different training materials for both Communications and Program Specifics to adult
learners. Skilled with the use of different computer platforms such as Windows 7 and Windows
10. Skilled with desktop troubleshooting for both hardware and software. Familiar with
troubleshooting portables. Knowledgeable with Healthcare...
CAREER OBJECTIVE:
I am seeking for a job that will help me enhance my skills and knowledge to grow along with the
organization. I want to gain new experience and to utilize my interpersonal skills to achieve the
organization's goal.
As a career shifter, I believed that my computer skills could help my future clients. Additionally, I saw this as an opportunity to learn new things, sharpen my skills, and especially boost my confidence. For me, freelance work of any kind is perfectly acceptable. This is one of my ideal jobs, and I know I can adapt to the freelancing environment.
I have 3 years of technical support experience with a sales background. I can do email and chat support. I'm proficient in using the following tools such as
Zendesk
GoToAssist
Cleverbridge
Zopim Live Chat
Google Suites
Outlook
TeamViewer
Email Management
Web Development
Project Management
Outside of work I play Ultimate Frisbee, Basketball, Badminton.
A highly motivated and experienced 4th year IT Student who has worked on various projects all throughout my years in Asia Pacific College and an individual who is inclined to build a career in the IT Industry, also a strong-minded person who have been working with people all the time which enhances my intra and inter-personal skills.
[CAREER OBJECTIVE]
Seeking a challenging career with a progressive organization that provides an opportunity to
capitalize my technical skills & abilities in the field of information
technology (IT), Customer Service, and Data Analyst.
My experience as a Admin Officer, I do task as Data entry of Sales/ Expense. Basic Troubleshooting Computers. I maintain 2 units on my previous work. But now I looking forward to find work at home.
CAREER OBJECTIVE
To developed my skill and grow as an individual with the guidance of your company expertise and to
show my knowledge and ability to contribute in the future growth of the company.
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