Hire the best Help Scout Specialists in Lahore, PK
Check out Help Scout Specialists in Lahore, PK with the skills you need for your next job.
- $14 hourly
- 5.0/5
- (36 jobs)
"I'm delighted to provide a glowing recommendation for Humza, our exceptional Customer Success Agent. Right from the start, Humza showcased an incredible ability to address client concerns effectively. In just one week, he was independently handling client inquiries with finesse, even after a brief training period. Humza's communication skills are second to none. His clear and concise explanations put clients at ease, fostering a sense of trust and understanding. He's a true team player, always willing to collaborate and support his colleagues, contributing to a positive and harmonious work environment. What truly sets Humza apart is his dedication to exceptional customer service. His unwavering commitment to client satisfaction is evident in every interaction, making a lasting impact. In short, Humza is the epitome of a top-tier Customer Success Agent. His remarkable skills, combined with his pleasant personality, make him an asset to any team. Without a doubt, I highly recommend Humza for his outstanding contributions." Experienced professional with a strong business focus, providing support and operations management in the tech and other sectors for more than a decade. With extensive expertise in customer success management and overall business operations handling, I am dedicated to nurturing client relationships, driving revenue through new accounts, and delivering impactful presentations to prospects. I take a professional approach towards all aspects of customer care products, ensuring high-quality service and effective case management that will exceed your expectations. I possess expertise in customer service, particularly in enhancing the efficiency of the customer service department and ensuring an outstanding customer experience. Additionally, within the marketing realm, I have successfully overseen a wide array of social media platforms including Instagram, Twitter, Facebook, LinkedIn, and TikTok. Furthermore, I have effectively managed blogs and websites while also running impactful marketing email campaigns.Help Scout
Technical SupportSocial Media Ad CampaignSocial Media MarketingSocial Media ManagementSaaSHighLevelShopifyDigital Project ManagementCustomer OnboardingVirtual AssistanceEmail SupportOnline Chat SupportZendeskCustomer Service - $4 hourly
- 4.5/5
- (7 jobs)
Greetings :), Thank you so much for visiting my profile. :) (-) I am an experienced and well-skilled Customer Service Associate who delivers work efficiently. (-) I've been in the customer service industry for 5 years, specializing in email support, chat support and Phone support. Since then, I have enhanced my communication and interpersonal skills. I am knowledgeable in customer relations, customer service, admin Support, Virtual Assistant, Rental property management, and advanced in Airbnb Support. Also responding emails in other languages via DEEPL translator and Google translator. I have already worked in these languages Portuguese • Dutch • Danish • German • Italian • Swedish • Finnish • Spanish • Norwegian (-) I am a full-time freelancer with the objective to satisfy my clients by providing them with detail-oriented, organized, and accurate work. Able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. |•| The services I can performs and tools which I am familiar with are : • Handle Property management • Live chat operator • Call Support • Email Support • Listing for Airbnb & Rental property • Virtual Assistant • Answering product Question • Order Tracking • Order Fulfillments • Customer Satisfaction • Handling Tricky Customer in a polite manners • Processing and confirming product shipments • Making discount offer for customers • Order cancellation and refund (According to policy) • Solving complaints/Tickets in a professional way • Airbnb • Vrbo • Phone.com • Google voice • Hospitable • HomeAway • Booking.com • Shopify • Agoda • Smoobo • Kross booking • CRM • New voice media (Caling app) • Zadarma • Ring Central • Freshdesk • Help scout • Slack • Zoho CRM • Signal • Airtable • Charge Automation • Tawk.to • Reamaze • Trello (-) I will definitely provide the best service to my clients by making sure I know what they want and how to do it, exceed their expectations by completing the assigned tasks before the deadline and by always dealing with them professionally. I take care of the client's business as I would handle my own for their success is my own success as well. (-) I have done the following projects: • Customer support for Airbnb (Chat support) • Administrative Coordinator (Quality control + Team leads) • Virtual Assistant for a Shopify store • Admin Support for a Shopify store (24/7) • Customer support for 20 + Shopify stores (Worldwide drop shipping) (-) I also have an excellent team who is with me and always ready to work on any project related to customer service. (-) I am a very hardworking and detail-oriented person and I'm confident that I can work with my future clients well. Looking forward to working with you. Bundles of thanks. :)Help Scout
ZendeskEmail SupportFreshdeskOrder TrackingZoho CRMOnline Chat SupportCustomer ServiceOrder FulfillmentCustomer SatisfactionShopifyMicrosoft ExcelData Entry - $4 hourly
- 4.9/5
- (48 jobs)
Hello! I'm Yasir, a seasoned customer support professional with over five years of experience as a full-time freelancer. My goal is to deliver detail-oriented, organized, and accurate support that exceeds client expectations. I excel at managing multiple tasks, staying calm under pressure, and ensuring that your business runs smoothly. My Services Include: 24/7 Airbnb Customer/Guest Communication Amazon and Shopify Customer Support Live Chat and Email Support Order Handling and Tracking Social Media Support Booking Engine Management (Guesty, Hostaway, Smoobu, Newbook) CRM Tools (Zoho, Helpscout, Zendesk, Reamaze) Data Entry and File Management Notable Projects: Managed customer service for Foodpanda and multiple UAE-based e-commerce stores like Monelli and Yallahype.com. Provided Airbnb rental support for Aperfectstay and Camelotels. Led customer support for various e-commerce stores, including SensePro Tooth Brush and Exclusivegets. Assisted in data entry projects for Alex Padilla, Secretary of State, California. Why Work With Me? I offer 365 days of dedicated customer service, ensuring that your clients are always supported. I treat your business as my own, striving to build long-term relationships based on trust and exceptional service. I’m also flexible with working hours and eager to collaborate with your existing team to achieve your goals. Let’s connect and discuss how I can help your business thrive. Thank you, YasirHelp Scout
Customer CareGorgiasVirtual AssistanceCustomer ServiceOnline Chat SupportEmail SupportShopifyZendeskBooking WebsiteFreshdeskOrder TrackingCustomer SupportOrder FulfillmentSocial Customer Service - $8 hourly
- 1.0/5
- (3 jobs)
🕘 Available in Australian Time Zone 🇦🇺 ✅ Top Rated Badge ✅ 100% Job Success Score ✅ Stellar Customer Services ✅ 100% Client Satisfaction 👉 Who am I? ★ I'm a self-motivated, dynamic and professional customer support specialist with 8 years of experience working in the customer care area managing high volumes of workload within deadline-driven companies like Walmart. I also have 2 years experience in working with eCommerce and drop-shipping companies, doing email handling, solving tickets, live chats, order management, and fulfillment. ★ Turning complaints into opportunities by identifying and assessing customers needs in order to achieve 100% satisfaction, ability to calm angry customers in a friendly manner and regain their trust ★ I possess excellent communication and interpersonal skills. I'm a hardworking and a reliable person. I can work very well under pressure, keeping excellent track of deadlines. I'm a fast learner, and I work quick but thorough. I'm highly organized, punctual, a great asset to the team, and very efficient on any level. 👉 Skills, Personality & Work-Ethics ★ Providing Live Chat Support | Zendesk | Crisp | LiveChat | Zopim | Gorgias | Tawk.to | Verizon | ★ CRM Documentation | CCA | Freshdesk | eDesk | Trello | Zoho | Helpdesk | TeamSupport | Freshsales ★ Dropshipping Stores Management | eBay | Reverb | Shopify ★ Graphic Desgin | Adobe Photoshop | Adobe Illustrator ★ Strong empathy skills | Self-Sufficient | Results-oriented | Customer-focused ★ Excellent skills for communicating and relating with both staff members and customers ★ Strong sense of documentation | Positive attitude to continued learningHelp Scout
Product KnowledgeCustomer ServiceHelpdeskOnline Chat SupportFreshdeskEmail SupportInbound InquiryZendesk - $5 hourly
- 3.0/5
- (1 job)
Hello there! This is Zeeshan K. who has been working in the customer service industry for 5 years. With my extensive experience in this field, I was able to gain a lot of ideas and knowledge. Ideas and knowledge that will be beneficial for your business/company. I have worked in different customer service areas like billing, sales, technical, and chat. I am versatile and adaptable to any position or area that I am working with. I have worked with clients from USA, Canada, Philippines, and UK as well.Help Scout
Customer ServiceEmail CommunicationTwilio APIProduct KnowledgeCustomer SupportPipedrivePhone SupportEmail SupportOnline Chat SupportCustomer Service TrainingHubSpotZendesk Want to browse more freelancers?
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