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Hire the best Helpdesk Specialists in Albania

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  • $30 hourly

    • 5.0/5
    • (19 jobs)
    With over 5 years of hands-on experience in IT support, I specialize in troubleshooting software and hardware issues across multiple platforms including Windows 💻, Linux 🐧, macOS/iOS 🍏📱, and Android 🤖. Whether you need assistance with Network Administration 🌐, System Administration ⚙️, Application Performance 🚀, or System Automation 🔄, I’ve got you covered! 🔑 Key Skills & Expertise: • Network Systems & Virtual Machines • Troubleshooting & IT Support • Software Installation & Configuration • Automation & Scripting (Python, Bash, PowerShell) • Cross-Platform Support (Windows, Linux, macOS, iOS/Android) I am always open to discussing new projects, job opportunities, and collaborations. Whether you need expert IT support, system automation, or any other tech-related assistance, feel free to reach out. Let’s explore how I can contribute to your success. 🌟🚀
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    Network Engineering
    System Administration
    Microsoft Windows
    System Maintenance
    macOS
    Troubleshooting
    Linux
    IT Support
  • $10 hourly

    • 5.0/5
    • (7 jobs)
    I am an experienced IT Administrator with a proven track record in managing and maintaining information technology systems and infrastructure. With expertise in system administration, network management, and data security, I specialize in optimizing technology resources, ensuring smooth operations, and safeguarding data integrity. I have a strong background in providing technical support, implementing security measures, and managing software applications. Key Skills: • System Administration: Proficient in the installation, configuration, and maintenance of hardware, operating systems, servers, and software applications. Skilled in monitoring system performance, troubleshooting issues, and implementing upgrades or patches. • Network Management: Experienced in managing and maintaining network infrastructure, including routers, switches, and wireless networks. Proficient in ensuring network connectivity, availability, and security. • User Support: Capable of providing technical support and assistance to end-users, resolving hardware and software problems, and offering guidance on system usage. Able to conduct user training sessions to enhance productivity and knowledge. • Data Security: Skilled in implementing and maintaining data backup and recovery strategies, performing regular data backups, and implementing security measures to protect against data breaches and cybersecurity threats. • Software Management: Proficient in the installation, configuration, and maintenance of software applications. Experienced in managing software licenses, performing updates and patches, and ensuring compliance with licensing agreements. • IT Infrastructure Planning: Knowledgeable in assessing technology needs, planning for future growth, and proposing infrastructure upgrades or enhancements. Familiar with the latest industry trends and emerging technologies. With a proactive approach and strong problem-solving skills, I ensure the reliable and efficient operation of IT systems. My attention to detail, effective communication, and ability to work independently in fast-paced environments contribute to the overall success of projects. If you are seeking a dedicated IT Administrator who can effectively manage your technology resources, enhance system security, and provide excellent user support, I am confident in my ability to deliver exceptional results. Let's discuss your IT requirements and how I can contribute to your success.
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    Cisco Certified Network Associate
    Troubleshooting
    Office 365
    DHCP
    Windows Administration
    Administrative Support
    Hardware Troubleshooting
    Virtualization
    Network Equipment
    Microsoft Windows
    macOS
    Network Administration
    Linux
  • $30 hourly

    • 5.0/5
    • (2 jobs)
    I am a Computer Engineer with almost 2 years of work experience in the IT support field. I have been supporting big companies in Albania technically and remotely.
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    Office 365
    Microsoft Excel
    Microsoft Word
    cPanel
    Technical Support
    Data Entry
    Desktop Support
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    I have a broad experience on IT starting from Help desk to and user to application management on different system servers. My Technical skills are mostly on Operating Systems (Servers or PCs), Network Administration, VoIP, Document Management System (DMS), Microsoft Exchange, Skype for Business, Troubleshooting, Domain, DNS & GPO Management, TCP/IP, SharePoint Platform (On Premises and Online), Telecommunications, Email Securities ESA Ironport, Mobile Devices, SCCM, SCSM, SCOM, SCOR Platforms, Planning, System Administration. Microsoft Office 365, Power Automate, Forms, Teams etc. I also have a good feedback as a Team worker as well as searching and applying the ability to work independently. I have very good communication skills. Always searching for optimization and growing up professionally.
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    System Maintenance
    Desktop Application
    GPO
    System Monitoring
    Information Technology
    Computer
    Hardware Troubleshooting
    Application Server
    Technical Support
    Application
    Information Security
    Management Skills
    System Administration
    Tech & IT
  • $10 hourly

    • 5.0/5
    • (8 jobs)
    I am an Information Processor with 2 years of experience in a high-pressure and fast paced professional environment. Independently motivated team player aiming to boost department efficiency by utilizing my strong ability to successfully complete projects well within their deadlines. During my previous work experience as a Senior IT Support Officer , I dealt with the following tasks and duties: * To provide an efficient high quality IT support service to the users of the Organisations PC’s and corporate computer systems. * Assist with the development of the IT infrastructure including the installation of standard computer equipment and distribution of equipment within the Organisation. * To assist senior IT staff in their duties, when requested to do so. * Configuring PC’s / servers / IT hardware Install network components Install software on PC’s/servers as instructed. * Supports Windows OS, network and desktop hardware, software and applications. * Maintain computer systems and act as support if any system goes down. * Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). * Maintain user PCs, including upgrades and configuration as needed. Furthermore, while working as an data entry clerk my duties included: Acquired data from primary or secondary data sources and maintain databases/data systems *Filtered and “cleaned” data by reviewing computer *Interpreted data, analyzed results using statistical techniques and provide ongoing reports *Presented weekly performance reports to support fact-based management decision-making *Kept records of customer interactions or transactions *Performed administrative support tasks Work experience: Senior IT Support Officer Academy of Sciences and Arts of Kosovo Front End- Internship Coda-Software, Web and Mobile App development Certifications: ICK- Innovation Center Kosovo in Web Design Cacttus - Windows Server 2016 My professional skills include but are not limited to: Analytics, data entry, research, MS Office, HTML5, and CSS3,Bootstrap4,Photoshop,jQuery knowledge while my personal skills include team-work abilities, creativity and a great willingness to learn. On the other hand, my interests are focused on reading, music, sports, movies and documentaries.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Google Search
    Bootstrap
    jQuery
    Adobe Photoshop
    Information Technology
    Data Entry
    Microsoft Word
    Microsoft Office
    Microsoft Excel
    Google Docs
    HTML5
    CSS 3
  • $5 hourly

    • 5.0/5
    • (1 job)
    Network Engineer with more than 10 years working in the Information Technology and services industry. Skilled in Cisco Systems Products, Internet Protocols Suite (TCP/IP), Switches (Cisco, Huawei, ZTE), Routers (Cisco, Huawei, Aethra, ADB, Tiesse Immola),SD-WAN, WAN, LAN, and Network Troubleshooting. Cisco CCNA Routing and Switching CERTIFIED. CCNS (Certified Network Security Specialist) ICSI. NSE 1 & 2 (Network Security Associate FORTINET. IELTS Certificate 21AL000498ROBK001G. Score: 6.5 Data Entry My primary objective is to seek opportunities in which I can use my skills and experience. My top priority is to provide the best result that will translate to the client's satisfaction with my work. ✅ Data Entry: I excel in handling large volumes of data with precision and efficiency. Whether it's inputting data into spreadsheets, databases, or online systems, I ensure accuracy and maintain data integrity. ✔️ I am dedicated to providing high quality data entry services while maintaining strict confidentiality and adhering to project deadlines. If you are looking for a reliable and detail-oriented data entry specialist, feel free to contact me. I am ready to assist you with your project needs!
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    Network Engineering
    Accuracy Verification
    Network Administration
    Data Entry
    Virtual LAN
    Troubleshooting
    Fortinet
    DHCP
    Cisco Certified Network Associate
    VoIP
    Information Technology Operations
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    🔔 Please read my full profile and send me a job invite. If you're a startup and believe I could be a great fit but have concerns about my rate, feel free to message me and share why your opportunity is exceptional. I'd be glad to explore it with you! 🙂 💼My name is Elfrida and I am 8x Certified Salesforce . I have 5 years working with Salesforce and Experience Cloud(Community) in several projects where most of them have been from scratch were all the process from Designing the system till Maintenance has been done by me. I have worked on different Salesforce Systems from: Sales, Services and Non Profit for different types of companies accross the world. 🎖Below a list of my actual certifications: - Certified Salesforce Associate - Certified Salesforce Associate AI - Certified Salesforce Administrator - Certified Salesforce App Builder - Certified Salesforce Platform Developer I - Certified Salesforce Platform Developer II - Certified Salesforce Javascript Developer I ✅My projects completed: •Building integration of Salesforce CRM with other systems •Development of pages and Lightning components • Desinging the new system • Implementations, Sales/Service Console process setup & automation • Building the new system • Testing the product in controlled, real situations before going live •Flows, Apex, LWC, Triggers, Test Classes • Maintaining the systems once they are up and running 🚀ADMINISTRATION -Fields, Security, Visibility and Sharing, User Setup, Custom Objects, Page Layouts,Permissions 🎯EXPERIENCE CLOUD(Community)-Include in several projects -GROHE -SONNEN -TELEHOUSE -HERA 🏆Specialized on: Salesforce Sales and Service Cloud Jira Visual Studio Code Data Migration Reports & Dashboards Github Testing & Maintenance 👩‍💻Why me: I am passionate about collaboration, optimizing your CRM, and leveraging applied technology to drive impactful results. With a proven track record of managing high-profile projects and leading application development teams, I maintain open communication for efficient service, exceptional communication skills, and a quick grasp of technical processes to every initiative. I am deeply committed to responsibility and excellence, striving to consistently deliver projects on time and with outstanding results. Kind regards!
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    AI Platform
    AI Chatbot
    CRM Development
    Transaction Data Entry
    Data Entry
    JavaScript
    Customer Relationship Management
    SOSL
    SOQL
    Apex
    Salesforce Lightning
    Salesforce Service Cloud
    Salesforce Sales Cloud
    Salesforce CRM
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    Dynamic and results-oriented DevOps Engineer with over 14 years in system administration, cloud computing, and infrastructure management, specializing in scalable, high-quality cloud solutions tailored for businesses of all sizes. I bring deep expertise in cloud automation, DevOps engineering, and MLOps, committed to elevating operational efficiency and cost-effectiveness through resilient, production-ready systems. With a solid foundation in modern cloud architectures and containerized environments (Kubernetes, Docker), I excel in designing infrastructure capable of supporting high-volume transactions with robust security and compliance. Whether optimizing workflows, streamlining automation, or implementing advanced MLOps pipelines, my goal is to help drive transformative success for technology teams and their cloud strategies. **Core Expertise:** - **Cloud & DevOps Engineering**: Proficient in AWS, Azure, and multi-cloud environments, skilled in architecting secure, scalable, and efficient cloud-native applications. - **MLOps**: Building end-to-end machine learning pipelines with best practices to ensure smooth integration, deployment, and monitoring for data-driven applications. - **Security & Compliance**: Skilled in regulatory frameworks (PCI, HIPAA), leveraging IAM, KMS, WAF, and Security Hub for secure, compliant architectures. - **Infrastructure as Code (IaC)**: Extensive experience with Terraform, CloudFormation, and Pulumi to automate infrastructure and ensure agility. - **CI/CD Pipelines**: Expertise in automating build, test, and deployment processes with tools like Jenkins, GitHub Actions, and CodePipeline. **Selected Achievements:** - Engineered highly available, scalable applications, managing millions of daily transactions with cost-effective and secure configurations. - Led infrastructure automation efforts, saving substantial operational costs and reducing manual workload for clients. - Developed MLOps frameworks to support continuous training, deployment, and model monitoring in production. - Established fully automated CI/CD pipelines to enhance production efficiency and streamline development cycles. - Migrated enterprise systems to IaC for faster deployment, improved scalability, and reduced downtime. - Implemented cost-optimization strategies saving clients significant annual expenses while maintaining robust performance. **Technical Stack:** - **AWS Services**: EC2, S3, CloudFormation, Lambda, DynamoDB, Cognito, EKS, ECS, CloudWatch, VPC, RDS, and more. - **Languages & SDKs**: Python, Java, SQL, JavaScript, Boto3, Selenium. - **Tools & Technologies**: Terraform, Jenkins, Docker, Kubernetes, Git, Prometheus, Grafana, Ansible, Packer, and SonarQube. Eager to form long-term partnerships to advance projects through my diverse skill set in DevOps, cloud systems, and MLOps. Let’s work together to elevate your infrastructure to new heights.
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    Microsoft Intune
    Office 365
    Terraform
    Customer Support
    Incident Management
    Linux
    Windows Administration
    Windows Server
    English to Albanian Translation
    Kubernetes
    IT Service Management
    Technical Support
    Azure DevOps
    Docker
  • $15 hourly

    • 0.0/5
    • (1 job)
    I am ready to help you with network administration, IT support works, technology related fields. Also I can work with Data Entry related jobs, software installing and troubleshooting etc.
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    Website Maintenance
    Cisco
    Data Recovery
    IT Support
    Video Editing
    Excel Formula
    Desktop & Laptop Support
    Data Entry
    Database Query
    SQL
    Network Administration
    Microsoft Active Directory
    MikroTik
    DHCP
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am an IT Specialist, with 7 years of experience in different companies, where I currently continue to work for Tirana Airport. I have experience in Help Desk, Remote Support, Network, CCTV, Server, Access Control, Xray scanner and Graphic Designer. I am happy to cooperate with you and help you in solving the problems of your devices.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    IT Support
    Virtual Assistance
    Network Administration
    Server Administration
    Maintenance Management
    Graphic Design
  • $10 hourly

    • 0.0/5
    • (1 job)
    I'm Enriko, a financial planning professional with a passion for creating efficient and visually appealing office spaces. With expertise in financial planning, budgeting, and analysis, I optimize strategies for cost savings and revenue growth. Proficient in Microsoft Office, I streamline processes using Excel, Word, and PowerPoint, ensuring smooth workflows. I specialize in designing inspiring office spaces to enhance creativity and productivity. I pride myself on effective communication and problem-solving, building lasting client relationships. On Upwork, I aim to collaborate on projects that leverage my financial planning skills, Microsoft Office proficiency, and innovative office design concepts. Adept at providing top-notch customer service, I understand the importance of client satisfaction. I pride myself on effective communication, problem-solving skills, and a commitment to exceeding client expectations. Building lasting relationships is at the core of my approach.
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    Email Support
    Phone Support
    Customer Service
    Dating Website
    Typing
    Online Chat Support
    Online Help
    Dating & Social Life
    Survey Question
    Chat & Messaging Software
    DApp Development
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I've been working in IT department for a year and have seen and fixed many issues that will occur from day to day work.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Office 365
    IT Support
    Information Technology
    Office Administration
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