Hire the best Helpdesk Specialists in Australia

Check out Helpdesk Specialists in Australia with the skills you need for your next job.
  • $40 hourly
    Welcome My background is predominately Linguistics, Information Technology/Software Training, Admin, Transcription and Editing/Proofreading, I offer highly detailed, efficient, quality work within set time-frames. I have worked in various capacities such as: administrative roles, I.T. Systems/help desk, educator/trainer within registered training organizations and online via Zoom, as well undertaking transcription, and coding languages in IPA & X-Sampa for A.I companies. These roles required highly effective written and verbal communication skills, a broad knowledge of various software programs, a high level of detail and accuracy, excellent time management and the ability to prioritize tasks along with strong research capabilities. Working as a freelancer, I have contributed to, and been responsible for, the development of quality assurance/policy and procedure manuals, proofreading, copy-editing, data entry and both standard and phonetic transcription. I have also been productive in the development of technical and user manuals, educational course resources for both teachers & students, inclusive of the development of programs for accreditation within the Adult Community Education sector. I have completed projects using LMS (learning management software) such as Canvas as well as having in-depth experience with Moodle and Blackboard. During Covid I worked as a Guide for an international online teaching community, training seniors to use technology via Zoom. Recently I have undertaken phonetic transcription using IPA -X-SAMPA coding to assist with AI systems as well as employed in Quality Assurance ensuring the accuracy of various data sets for human and machine technology use. I look forward to working with you.
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    Proofreading
    Technical Documentation
    Zoom Video Conferencing
    Learning Management System
    Employee Training
    Technology Tutoring
    Australian English Dialect
    Data Entry
    General Transcription
    Microsoft Office
    Editing & Proofreading
    Transcription Timestamping
    Linguistics
    X-SAMPA
  • $30 hourly
    - Native english Speaker - Professionalism - Time Management Skills & Ability to meet goals - Organisational Skills - Great communicator I currently work as a Level 2 Helpdesk Technician and I'm skilled in Troubleshooting within I.T. I am based in Sydney, Australia - Remote helpdesk support Using ConnectWise Manage, ConnectWise Automate - Onsite technical support - Professional Services & Projects - Office 365 administration - Windows Server administration Windows Server 2012, 2012 R2, 2016 - Cyber security operations (Rollouts and deployments of security software to clients) Deep Instinct, Webroot - IT Infrastructure Management - Network Management
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    Information Security
    Hardware Troubleshooting
    Network Security
    Technical Support
    Troubleshooting
  • $26 hourly
    COMMUNICATION I have been commended for my communication skills since my late teens working in retail. As a Corporal in the Army, I was required to communicate with seniors above and juniors below. LEADERSHIP I have been offered and held multiple positions of leadership across multiple jobs. I can find ways to explain things differently, to get a message across. I excel at working alone with minimal social distractions.
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    Voice-Over
    Sales
    Computer
    Office 365
    Data Entry
  • $25 hourly
    Dedicated Community Support Worker with a proven track record of leadership in the IT industry. I am passionate about leveraging my diverse skill set and experience to make a meaningful difference in the community. Committed to providing compassionate support and advocating for the wellbeing of individuals and families. Skilled in team leadership, problem-solving, and fostering positive relationships. I am eager to apply my expertise in community engagement and my passion for social justice to empower and uplift those in need. I am seeking an opportunity to contribute to a dynamic organization where I can utilise my unique background to drive positive change and enhance community resilience.
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    Project Management
    Microsoft Project
    Virtual Assistance
    General Transcription
    Data Entry
    Presentation Slide
    Presentation Design
    Excel Formula
    Document Analysis
    Report Writing
    Translation
    Copywriting
    Problem Resolution
    Leadership Skills
  • $30 hourly
    Dedicated IT Service Desk Analyst with a Bachelor's in Information Technology from the University of Technology Sydney, specializing in Business Information System Management. Possesses comprehensive skills in Business Analytics, Networking, and Microsoft Office, complemented by proven expertise in data documentation and analysis. Demonstrates exceptional analytical and time management abilities. Experienced in IT support and customer service management, offering strong communication and leadership skills. Eager to apply technical knowledge and customer service experience in an ICT Support Specialist role.
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    Office 365
    Desktop & Laptop Support
    Microsoft Exchange Online
    Citrix Virtual Apps & Desktops
    Microsoft Azure
    Microsoft Active Directory
    ServiceNow
    IT Support
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