Hire the best Helpdesk Specialists in Santo Domingo, DO
Check out Helpdesk Specialists in Santo Domingo, DO with the skills you need for your next job.
- $50 hourly
- 4.7/5
- (36 jobs)
✅As a highly rated and experienced Managed Service Engineer with a focus on IT Project Management and Technical Support, I have honed my skills over the past 6+ years by delivering results for companies globally. My expertise in L1 & L2 operations has been instrumental in driving growth and improving performance for my clients. I have proven expertise in software, internet service providers (ISP), logistics, and the transportation industry. I have a track record of successfully coordinating, evaluating, and implementing networks, cybersecurity, telecommunications, and IT projects. I'm self-motivated and have a business-minded approach, always striving to reach my goals. . I have extensive experience working with🌟 high-profile companies🌟 around the world, helping them to reach their objectives while cutting costs and enhancing their digital transformation. I'm self-motivated and have a business-minded approach, always striving to reach my goals. YOU and your projects are in good company: ✅ Orion Global GMS - (Global IT Managed Services Providers). ✅ Crestech - (Global IT Managed Services Providers). ✅ Johnson & Johnson Dominican Republic - (81.58 billion USD (2018)). ✅ Accenture - (Fortune Global 500). ✅ RB Mead Johnson - (Global Leader in Infant and Children’s Nutrition). ✅ DP World - (Global Terminal Operator at Ports Around the World). 🔥Some cool projects: » IT project management: ✓Daikin Global, Dominican Republic Branch, mail migration project, and MFA configuration to end-users. It consisted of migrating emails from a remote mail server to office 365 subscription, preventing losing any critical information. » Wireless and Networking: ✓DP World Caucedo Wireless network design and improvement, providing better wireless connectivity for mobile equipment, increasing their productivity. » WordPress admin: ✓La Revista Diaria (Larevistadiaria.com), an online newspaper, WordPress administration, monthly reports, backups, and security protection. Helping them to achieve their monthly goals. If you're interested, let me know when you're available to chat. I'm sure we can find time to grab a few beers and enjoy the beach (the beers are not included!).
Helpdesk
Client Management5GWireless CommunicationNetwork EngineeringComputer NetworkSystem AdministrationComputing & NetworkingHardware TroubleshootingMicrosoft ServerDesktop SupportWordPress DevelopmentTechnical DocumentationTechnical SupportComputer Maintenance - $8 hourly
- 5.0/5
- (4 jobs)
Hello there! 👋 I am a highly experienced Bilingual Customer Support specialist with an impressive track record spanning over 6 years in the call center industry, I've served as a Customer Service Representative in various capacities. My roles have spanned projects involving customer service, roadside assistance, sales, interpretation, retention, and desk support. I've worked with Turo Rent-A-Car, Kindred Pest Control, and Lisinsky Law Firm showing what I can do. 🚗💼 You could review the support I offer: ✔️️ Customer Support (Email, Phone, Live Chat) ✔️️ Calendar management ✔️️ Scheduling appointments ✔️️ Organizing files ✔️️Tech Support ✔️️ Internet & Web Research ✔️️ Data Entry 🚀 With a proven track record of excellence, I am here to bring my wealth of experience to meet and exceed your customer service needs. Let's work together to achieve exceptional results!
Helpdesk
HealthcareOver-the-Phone InterpretingVirtual AssistanceTroubleshootingPhone CommunicationComputer ScienceTechnical SupportBPO Call CenterCustomer SatisfactionCustomer ServiceTech & ITSpanishEmail SupportOnline Chat Support - $6 hourly
- 4.9/5
- (1 job)
Hi there! I'm a bilingual IT support, customer service specialist, and interpreter with over 4 years of experience. With my diverse skill set and values, such as problem-solving, teamwork, and communication, I can be of great help in any type of work related to these areas due to my adaptability to both new technologies and environments. How can I help you? Translation and Interpretation: Facilitating cross-lingual communication. Translation of documents and conversations. Customer Service: I worked for Kohls, a renowned retail company. Experience in multi-channel support: email, chat, phone, and social media. IT Support: Any-Desk, Zendesk, Help Scout, Microsoft 365, Ticket Support, or any other helpdesk program you need. Interested? Let’s work together!
Helpdesk
Customer SupportTranslationMicrosoft 365 CopilotPeople ManagementCritical Thinking SkillsTroubleshootingEmail SupportAnyDesk SoftwareCustomer ServiceOnline Chat SupportIT SupportComputer Maintenance - $10 hourly
- 4.7/5
- (1 job)
Freelancer with a bunch of hands-on experience and passionate about new technologies. Aside from my current commitments and duties, I am always eager to get involved in new personal and professional challenges. On this platform, I mainly focus on opportunities that allow me to continue developing, sharpening, growing, and taking advantage of my existing skills, which I have mostly acquired working independently. I invest a lot of time in training myself and getting better to meet the standards of this changing and moving world and field. I consider myself detailed and results-oriented. Thanks to my computer science background and technical skills acquired over the years, I am well organized, with a clear and positive approach to problem-solving and end-user support. I also maintain a high sense of responsibility without dismissing the empathetic and human touch to ensure trust and reliability. I can assist you with the following and more: ➢ General IT L1/L2 Support, Consulting, and Device troubleshooting. ➢Ticket System and CRM Management and Administration. ➢ M365 Adm and Support service. ➢ Monitor and product testing (Websites, apps, etc.). ➢Software installation and Maintenance prevention. ➢Hardware, Peripherals, Software solutions. ➢Assistance through Remote Access and Control Apps ➢And more..... If you find my profile convenient for your current needs and budget, let's connect and work together toward mutual collaboration and success!
Helpdesk
Remote IT ManagementMicrosoft SQL Server AdministrationC#TroubleshootingMicrosoft TeamsMicrosoft SharePoint AdministrationMicrosoft Dynamics 365Office 365Microsoft Azure AdministrationTechnical SupportMicrosoft AzureIT SupportMicrosoft Active DirectoryTech & IT - $20 hourly
- 5.0/5
- (8 jobs)
I have extensive experience in the Customer Service field. Background assisting customers in live chats, phone and email. I've worked for small companies and never scared to wear different hats when the opportunity presents itself.
Helpdesk
Customer SupportQuality AssuranceCustomer ServiceZendeskEmail SupportOnline Chat Support - $15 hourly
- 0.0/5
- (0 jobs)
Hi i'm a dominican Sistem Ing. Graduated from the Unicaribe University, I bring over 10 years of experience in the BPO industry, focusing on customer support, travel agency services, and team supervision. My expertise includes: - **Customer Support & Travel Agent:** Skilled in resolving inquiries and providing seamless travel experiences. - **Supervisory Experience:** Proven leadership in managing teams to exceed client expectations. - **IT Helpdesk Support (4+ years):** Proficient in troubleshooting and providing technical support. ### Technical Skills: - **Salesforce, Avaya, Zoom, Teams:** Effective communication and CRM management. - **Citrix & VMware:** Virtual desktop support. - **Talkdesk & Freshservice Desk:** Managing support tickets and enhancing service quality. - **Canva & Microsoft 365:** Creating engaging presentations and improving productivity. I am dedicated to delivering high-quality service and driving positive outcomes. Let’s connect to discuss how I can support your projects!
Helpdesk
Data EntryGraphic DesignCanvaTalkdeskAvayaSalesforce CRMTravel & HospitalityCustomer OnboardingVirtual AssistanceCustomer ServiceTypingComputer SkillsSpeakeasy - $10 hourly
- 0.0/5
- (0 jobs)
Tengo experiencia en la industria aeronáutica como gerente de estándares y entrenamiento, instructora de cabina, redacción y edición de manuales operacionales, desarrollo de políticas y procedimientos. Manejo de tecnologías.
Helpdesk
Instruction ManualProcedure ManualAviationAcademic Content DevelopmentOffice 365Customer ServiceAdministrative SupportSales & Inventory EntriesData Entry - $11 hourly
- 0.0/5
- (0 jobs)
Entrepreneur, Customer service, business relations, technical support, sales and marketing, Technical Service in different fields, good computer skills, excellent knowledge of Microsoft Excel, Data Entry, Intuit Quickbooks, Proactive, objective, good interpersonal relationships, focused on goals. More than 15 years of experience and constant learning of different activities and skills that help provide a better support experience to our clients. Keep in touch it's very important for me, please let me know what I could do for you.
Helpdesk
Voice TalentVoice-OverVoice RecordingWeb PageAccounting BasicsHelp Desk SoftwareCommunication SkillsGraphic DesignMicrosoft ExcelCorelDRAWQuickBooks EnterpriseData Entry - $10 hourly
- 0.0/5
- (0 jobs)
I'm a passionate individual about cybersecurity, currently working as a helpdesk professional. In this role, I handle various tasks, including some at a higher level of responsibility. I focus on servers, networks, network security, and ethical hacking. My work involves providing assistance and support to users, troubleshooting technical issues, and ensuring the smooth operation of systems. Additionally, I have a keen interest in server administration, network management, and implementing security measures to protect sensitive information. Furthermore, I actively explore ethical hacking techniques, which involve assessing system vulnerabilities and identifying potential risks. By doing so, I contribute to strengthening the security posture and resilience of the organization's infrastructure. I am dedicated to continuously expanding my knowledge and skills in the field of cybersecurity.
Helpdesk
Computer NetworkComputing & NetworkingNetwork EngineeringNetwork Security Want to browse more freelancers?
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