Hire the best Helpdesk Specialists in Cairo, EG

Check out Helpdesk Specialists in Cairo, EG with the skills you need for your next job.
  • $40 hourly
    As a Top Rated Plus Freelancer, I am one of the Top 3% Skilled Talented Freelancers on Upwork 100 Satisfied Customers on Upwork 6000 working hours on Upwork Customers from all over the globe. ✔ +15 years of working experience in the IT industry (IT Infrastructure). ✔ Proficient in MS products and a good understanding of (Office 365- Microsoft Azure-ConfigMgr (Current Branch)-Endpoint Manager (Intune)-Active directory-DNS-DHCP-Group Policies-Windows Server). ✔ Proficient in cloud migrations (Office365-Google Workspace) ✔ Good customer support skills and infrastructure project management skills. ✔ Good communicator and good team player as part of a global IT team and projects. ✔ IT Help Desk Services. ✔ Data Visualization Using Microsoft Power BI
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    Microsoft Endpoint Manager
    Cloud Computing
    Microsoft SCCM
    IT Management
    Microsoft Active Directory
    Windows Server
    Microsoft Azure
  • $30 hourly
    Experienced pharmacovigilance specialist with 2 years of experience. Work on all types of pv documents and get approval on it ( RMP - PSUR/PBRER - ACO - DHPC - SAFETY NOTICE - ICSRs). Experienced in performing Literature Searching and managing databases. Excellent in using Mddrra coding and other computer skills specially Microsoft office programs.
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    Multitasking
    Communications
    Issue Tracking System
    Contract Negotiation
    Google Search
    Computer Skills
    Problem Solving
    Time Management
    Coding Art
    Database
    Data Analysis
  • $10 hourly
    Hi Everyone, I'm Mohamed Noureldin. I'm working for 2 companies, the first one as an implementation and project management Manager in Egypt, and the second one as an IT service desk supervisor in Canada. very good skills in Saas, have the ability to create a workflow based on the required goals. Have the ability to implement different systems (Fresh-desk / Zend Desk/ Freshchat / Odoo /chatbots .... etc) Expert in social media integrations (Facebook, WhatsApp, Instagram, Twitter, etc) with other automation systems to manage.
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    API
    Ticketing System
    Chatbot
    Zoho Desk
    Freshworks CRM
    Freshdesk
    Automation
    API Integration
  • $9 hourly
    Hello and welcome! I'm an enthusiastic and client-focused Customer Service Representative with a passion for helping businesses elevate their customer experience. With a proven track record of exceeding client expectations, I thrive on creating meaningful connections, solving problems creatively, and delivering seamless support to every customer. Why Choose Me? I bring exceptional communication skills, a love for technology, and a deep commitment to understanding customer needs. Whether it’s through live chat, email, or phone support, I believe in going the extra mile to make every interaction a positive one. My goal is to help your business not only resolve customer issues efficiently but also turn every interaction into a lasting relationship. Skills I’m Proud Of: Live Chat Mastery: Expert with Live Person and other leading chat platforms—delivering fast, clear, and friendly responses. Customer-Centric Approach: Empathy and active listening are at the heart of my support style, ensuring every client feels heard and valued. Tech-Savvy Troubleshooting: From mobile devices to software issues, I excel at problem-solving with precision and patience. Multi-tasking Wizard: Handling multiple conversations or tasks with grace and speed without losing track of what truly matters—the customer. Exceptional Communication: I pride myself on delivering professional, well-written responses with excellent grammar and friendly tone. Creative Problem Solver: No challenge is too big—I'm always ready to find innovative solutions to tricky issues. Organizational Ninja: Time management and organization are second nature to me, helping me stay on top of tasks and deadlines. Tech-Savvy: Proficient in MS Office, internet research, and other digital tools to streamline operations. Let’s Make Magic Happen: I’m passionate about working on new projects and embracing fresh challenges. My excitement for new opportunities translates into dedicated, high-quality work that not only meets but exceeds expectations. I would love to contribute my skills to your project, helping you achieve your business goals while delivering top-notch customer service. If you’re looking for someone who brings energy, enthusiasm, and expertise to every customer interaction—let’s connect! I’m ready to bring my best to your next project.
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    CRM Software
    Technical Support
    Administrative Support
    Troubleshooting
    Email Automation
    Product Knowledge
    Customer Service
    Team Management
    Online Chat Support
    Zendesk
    Email Support
    Phone Support
  • $50 hourly
    I am a developer, programmer, network administrator. Microsoft Certified Professional Developer (MCPD) Cisco Certified Network Administrator (CCNA)
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    Photo Editing
    Graphic Design
    Logo Design
    Database Administration
    Database Design
    Microsoft Access
    Cisco
    PHP
    .NET Framework
    Mobile App Development
    Web Application
    Web Development
    Desktop Application
  • $20 hourly
    Experienced Information Technology Specialist with a demonstrated history of working in the telecommunications industry. Skilled in Computer Literacy, Windows Server, Networking, Network Administration, and Firewalls. Strong information technology professional graduated from Nti.
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    Network Design
    JAMF
    Antivirus & Security Software
    Office 365
    Troubleshooting
    Windows Server
    FortiGate Firewall
  • $5 hourly
    i am competent IT specialist professional , Experience of working in the first & second line helping clients and resolve complex technical IT issues and data center issues . Possessing excellent client facing skills, natural problem solving and able to contribute in the development information technology department in any site.
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    Computer Maintenance
    Office 365
    FortiGate Firewall
    AWS Server Migration
    Microsoft Azure Administration
    Azure DevOps
    Backup
    Sophos Sophos UTM
    PfSense
    VMware ESX Server
    Information Technology
    Computer Network
    System Administration
    Microsoft Active Directory
    Microsoft Azure
  • $5 hourly
    Youssef, 26, Egyptian. 6+ years of experience in various fields in Telecommunications, Client Services, Travel Consulting, IT Service Desk & Helpdesk. Technical Skills: Desktop support Customer support expert Microsoft Office Active Directory Windows Troubleshooting Non-Technical Skills: Attention to detail Communication. Flexibility Delivering Information Client Services Travel Planning
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    In-App Support
    Email Support
    Desktop Support
    Travel Planning
    Computer
    English
    Arabic
    Customer Support
    Travel Advice
    Microsoft Office
    Microsoft Windows
  • $100 hourly
    Implement security measures. Monitor security certificates and company compliance of requirements. Offer technical support to company staff and troubleshoot computer problems. Install and update company software and hardware as needed.
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    Microsoft Access Programming
    Microsoft Windows
    Windows Server
    Computer
    Technical Support
    Server
    Microsoft Word
    Microsoft Office
    Web Accessibility
    Windows Administration
    Computer Science
    Phone Communication
    Tech & IT
    Call Center Management
  • $20 hourly
    Objective : * I’m a system administration in building and managing ip addressing for small and medium-sized businesses. Whether you’re trying to win work, list your services, or create a new online store, I can help. Knows HTML and CSS3, PHP, ccna, Mcsa, and SEO Full project management from start to finish Regular communication is important to me, so let’s keep in touch.
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    Computing & Networking
    Computer Network
    Management Skills
    Help System
    Cisco Certified Network Associate
    Virtual Machine
    Network Engineering
    Administrate
    System Administration
    Tech & IT
    Technical Project Management
    Information Technology
    Cisco
    Cisco Router
  • $10 hourly
    I'm Maggi, an IT Help Desk professional with two years of experience, focused on providing reliable and efficient support while improving systems for the long term. ● Specialized IT Support: Offering reliable, user-friendly assistance. ● Experienced in Troubleshooting: Resolving technical issues and managing systems. ● Customer-Focused: Helping users overcome challenges and ensuring smooth operations. ● Long-Term Solutions: Enhancing productivity and system performance. ● Comprehensive Support: Diagnosing software problems, configuring hardware, and guiding users.
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    Graphic Design
    Social Media Management
    IT Support
    Computer Hardware Installation
    Remote IT Management
    Troubleshooting
    Computer Network
    Problem Solving
    System Administration
  • $10 hourly
    I am a results-driven IT professional with a Bachelor's degree in Computer Science and over two years of experience in system administration, network setup, Mail Server (POP3, Exchange) and technical support. Proficient in Linux administration, system administration, and troubleshooting various hardware, software, and network-related challenges. Skilled in configuring and maintaining network infrastructures, resolving technical issues, setup and troubleshooting mail and providing top-notch technical support to end-users. Adept at delivering high-quality work in fast-paced environments, with a keen eye for detail and strong problem-solving abilities. Passionate about contributing my expertise to projects and exceeding client expectations.
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    Virtualization
    Network Design
    Microsoft Active Directory
    Troubleshooting
    Software
    cPanel
    TeamViewer
    Microsoft Exchange Online
    Microsoft Exchange Server
    End User Technical Support
    System Administration
  • $6 hourly
    Objectives I started my career path as a freelancer and now i am seeking employment with an estimable well-established company, where I can utilize my dedication and good sense in a working relationship that will be mutually beneficial for my employer and myself. I love to keep learning and I hope I can get even more experience
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    Writing
    Contract Negotiation
    Customer Service
    Cold Calling
    Sales
  • $5 hourly
    Versatile professional with expertise in data analysis and visualization using Power BI, Excel, and SQL. Proven ability to transform raw data into insightful reports. With over three years of experience in helpdesk support and incident management, I bring a strong foundation in Windows troubleshooting. Known for efficiently handling large IT incidents with excellent communication skills. Let's collaborate to leverage my data analysis proficiency and IT experience for your projects!
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    Office 365
    Windows 10 Administration
    Troubleshooting
    Visualization
    Information Analysis
    SQL
    Microsoft Power BI
    Data Analysis
    Analytical Presentation
  • $20 hourly
    Cybersecurity Developer with a Bachelor's degree in telecommunication and computer science engineering , specializing in delivering robust security solutions . Dedicated to leveraging technology to solve complex challenges in cybersecurity , if you need any help feel free to ask .
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    IT Support
    Python
    Cybersecurity Tool
    Software
    Microsoft Virtual Server
    Communications
  • $6 hourly
    Knows HTM and Network , helpdesk , ProxMax , troubleshoot , Microsoft 365 , Support problem Hardwear and software
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    GoDaddy
    Printer
    Network Access Control
    Proxmox VE
    Microsoft Teams
    IT Support
  • $10 hourly
    Searching for a challenging position to advance my career in a multinational environment related to my experience and education, in order to move to new challenges with an opportunity for professional growth. Excellent Software Sep2019 Till Sep 2023 - Sep2023 Till Now Critical Thinking and Creativity Excellent Arabian International Company for steel Job title: senior Database is responsible , operating databases and also ensures that data is correctly stored and retrieved. Fertone For Trading & Agencies Microsoft Word Excellent * Job title: IT Courses :
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    Help Desk Software
    Data Entry
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