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Hire the best Helpdesk Specialists in Accra, GH

Check out Helpdesk Specialists in Accra, GH with the skills you need for your next job.
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  • $20 hourly
    • 5.0/5
    • (22 jobs)
    As a technical support for several years, I have been able to acquire the knowledge and skills required to respond to requests for technical assistance from clients. My sense of service and my passion for new technologies allow me to attend them best. Always very concerned with my work, I am methodical and I think that my relational fluency is essential to deal with situations sometimes tense.
    Featured Skill Helpdesk
    Microsoft Endpoint Manager
    Microsoft Azure
    Microsoft Active Directory
    Office 365
  • $35 hourly
    • 0.0/5
    • (0 jobs)
    I'm a Cybersecurity professional with 3 years experience helping companies and institutions secure their systems to mitigate activities of threat actors by 1. Building secure systems and infrastructure 2. Identifying vulnerabilities and potential threats 3. Using tools to monitor systems for anomalies or attacks 4. Acting quickly to contain and recover from breaches 5. Leveraging on AI 6. Ensuring systems follow security regulations and industry standards (ISO, NIST, GDPR) 7. Patching vulnerabilities Tools and Trchnologies 1. Firewalls - Fortinet 2. SIEM tools (Sentinel, Splunk) 3. Endpoint Protection - Microsoft Defender for Endpoints 4. Cloud security tools - Azure, AWS
    Featured Skill Helpdesk
    Customer Experience
    Communication Skills
    Vulnerability Assessment
    Troubleshooting
    Microsoft Azure
    Microsoft Active Directory
    Network Administration
    System Administration
    Cybersecurity Management
    Cybersecurity Monitoring
    Compliance
    Computing & Networking
    Information Security
  • $20 hourly
    • 0.0/5
    • (1 job)
    Professional Systems Administrator with 5 years of experience in IT support, helpdesk, server management and patching, IT training, computer setup & installation, network troubleshooting, and Microsoft 365 Administration. In my five years, I have built my competence also in cloud computing using AWS and continually built my knowledge of Microsoft 365 - productivity tools, admin center, and ADDS among others Hire me to support your remote IT support, consult on Microsoft 365 package purchase and usage, server upgrade, creation of ADDS server, database creation and migration as well as using AWS services.
    Featured Skill Helpdesk
    Data Entry
    Microsoft Teams
    Technical Support
    Office 365
    IT Management
    Zoom Video Conferencing
    System Installation & Upgrades
    Report Writing
    Database
    IT Support
    Microsoft Office
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    Specializes in Email, Phone & Chat Support With over 10 years of experience in Customer Service and Technical Support, I have been able to gain insights on different operational fronts, from training and onboarding to customer support flow and team management.
    Featured Skill Helpdesk
    Azure App Service
    Windows Administration
    Data Entry
    Virtual Assistance
    Microsoft Office
    Hardware Troubleshooting
    Computer Network
    HTML
    Web Content Development
    Office 365
    Computing & Networking
    Microsoft Active Directory
    macOS
    Tech & IT
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    I’m a Level 300 Information Technology student with a passion for solving problems and helping people. My academic training in database systems, networking, and human-computer interaction gives me a unique edge in technical customer support—I don’t just follow scripts; I understand the systems behind the issues. What I Offer: ✔ IT-Driven Troubleshooting: Comfortable explaining technical issues (software, accounts, payments, laptops issues) in clear, friendly terms. ✔ Quick Learner & Reliable: Proven ability to adapt to new tools/industries (evidenced by my IT projects and coursework). Why Work with Me? I combine the precision of an IT student with the empathy of a customer advocate. Whether it’s resolving tickets, onboarding users, or improving support workflows, I focus on fast, lasting solutions that keep clients happy. I am Currently available for part-time remote support roles while completing my degree!
    Featured Skill Helpdesk
    Phone Communication
    Technical Support
    Customer Service
  • $15 hourly
    • 3.9/5
    • (3 jobs)
    Hello, I am an IT Support Engineer. With over eight years of professional experience in the IT Support Sector, I fix any type of Computer, Laptop, or MacBook issues by remotely or screen sharing. I am an expert in Windows 10, Windows 11, macOS, Microsoft Office 365 Administration, Microsoft Teams, Microsoft Outlook, Google Workspace, Gsuite, Gmail, Google Business Email, Domain, Exchange, Email send-receive, Email Deliverability, Spam, DNS records setup, Email Migration, OneDrive, Google Drive, Setup and Configure Cold Email or Email Marketing. 🏆 My Services are: ☑️ Configure or Fix any type of Email send-receive, Email Deliverability, Spam, or Junk issues. ☑️ Windows 10, Windows 11 & MacOS IT Support. ☑️ Email not sending to personal Gmail account and Email going to the Gmail Spam folder. ☑️ Configure and manage Microsoft Office 365, Microsoft Outlook, Microsoft Teams, Microsoft Exchange, and OneDrive. ☑️ Configure, and manage Google Business Email, Gmail, Gsuite, or Google Workspace. ☑️ Migration of any type of mail. (Google Workspace or Gsuite to Office 365, Office 365 to Google Workspace, Gmail to Outlook). ☑️ Email deliverability or DNS record issues (MX, TXT, SPF, DMARC, DKIM, CNAME, A, AAA, SRV). ☑️ Remove your Email, Domain, IP from any Blacklist like Spamhaus DB or ZEN, RAZOR, SORBX, etc. ☑️ Add your domain and verified on Google Postmaster Tools. ☑️ Mail WarmUp, Domain Reputation Check, and Set up DMARC with quarantine enforcement policy. ☑️ Email cpanel, POP, IMAP, SMTP Authentication, Two-step verification, and App Password issues. ☑️ set up Cold Email on Instantly, SmartLead, Apollo, Klaviyo, Mailchimp, ReachingInbox, Salesblink, Active Campaign, etc ☑️ Set up a dedicated sending domain in Klaviyo, Hubspot, and Mailchimp Domain authentication. ☑️ Website down or not working and IP, SSL, and DNS records setup issues. 🏆 Strengths: ☑️ Leadership, Time management, Communication, and Teamwork. ☑️ Hardworking & Honest. I am always available for questions and discussions of anything you need. Client Satisfaction is my main objective. So you will best service and support anytime Knock me for your Project. Thanks for choosing to view my profile!
    Featured Skill Helpdesk
    AWS CodeDeploy
    Email Support
    Google Workspace
    Phone Communication
    Information Technology
    Microsoft Office
    Office Design
    Office 365
    IT Support
    Cybersecurity Management
    System Security
    Microsoft Azure
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