Hire the best Helpdesk Specialists in Indonesia

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$7 hourly
Yusdianto H.
- 5.0/5
- (11 jobs)
Hi, my name is Julius Yusdianto Hartono, I've been working as a front-end web developer for 2 years and IT support for 3 years, and now I am working as an IT helpdesk / IT support / Customer service / Virtual assistant / QA Tester for 4 years So my work is to maintain the apps and websites, report bugs, and make daily reports for data mining (with SQL server 2018 and the output is in Excel format), data visualization dashboard with powerBI and Google Data Studio, I reply to users' comments in social media and guide them if they caught some bugs and errors, I maintain hardware and software company like bought proper devices, troubleshoot windows and the software and standardized it all. I also manually tested (with a user test case) every bug in their app and websites, and now I have a certificate as QA (Automation with Katalon, selenium, and Appium) I'm an open-minded person, always strive for goals, independent but can lead a team, positive-minded, hard-working, and problem-solver these are the tools or the programs I have experienced with: TeamViewer Zoom Microsoft Teams Microsoft Outlook Onedrive Microsoft Office 365 applications Google docs Google Sheets Google Drive Google Mail Google play console WordPress Magento Dashboards Sublime Visual Foxpro Power BI Google Data Studio IntelliJ IDEA Appium Katalon Cypress Notion Photoroom Canva Capcut Monday.com Webscraper.io

Helpdesk
HTML
CSS
Customer Support
Word Processing
Visual FoxPro
Microsoft Excel PowerPivot
Online Chat Support
Email Support
SQL
$3 hourly
Agil S.
- 5.0/5
- (3 jobs)
I have experience as Team Lead of IT Service Management with experience in apps problem or bug solver and helping end-user understand how to use our apps I'm experienced in ticketing programs, data entry, communicating, and solving end-user problems. In general, as long as any jobs related to computer. I can do Regularly staying in contact is meaningful to me, so let's make an ongoing effort to stay connected!

Helpdesk
Data Entry
Network Engineering
Network Architecture
Information Technology
IT Service Management
$5 hourly
Triananda P.
- 5.0/5
- (1 job)
An expert in data typing, data entry, data cleansing and data analysis. Know formatting in Word, Excel and Spreadsheet. An organized, detailed-oriented and good time management.

Helpdesk
Management Skills
Administrative Support
Microsoft Outlook
Microsoft Excel
$17 hourly
Jody W.
- 5.0/5
- (1 job)
IT Network, Server Infrastructure & Support ITIL Practise with ManageEngine Application Database System & Administrator IT Asset & Procurement Inventory Control ManagementVirtualization Server (VMWare, HyperV server) IT Support Engineer

Helpdesk
Office 365
IT Asset Management
Ubuntu
Citrix
VMware Administration
Microsoft Active Directory
ITIL
IT Support
Server Virtualization
Windows Server
Windows 11 Administration
Windows 10 Administration
Desktop & Laptop Support
Technical Support
$50 hourly
Aulia Ratna F.
- 0.0/5
- (0 jobs)
I'm a remote worker at the property management, currently working as a maintenance admin whom handle all emails correspondence, checking vendors' invoices, answering all calls from tenants, vendors, board of directors, and owner regarding to their properties issue. I love it everytime I succeed giving others solutions for the issues they meet. Working with solid and supportive teams and earning money at the same time is my dream.

Helpdesk
Marketing Plan
Content Calendar
Content Creation
Blog Writing
Copywriting
Property Management Software
Property Management
Maintenance Management
Teaching English
Translation
$3 hourly
Muhammad R.
- 5.0/5
- (1 job)
ABOUT ME Experienced IT Support/Helpdesk with a demonstrated history of working in the consumer services industry. Skilled in negotiation, Microsoft Office, Linux and Windows Environment, and Computer Troubleshooting. Currently trying to become a good and professional UI/UX designer.

Helpdesk
Web Design
Graphic Design
Prototyping
Mobile App Design
Design Simulation
Mobile UI Design
Figma
Linux
$15 hourly
Nurdin N.
- 0.0/5
- (0 jobs)
About Me I am Nurdin Nugroho, graduated in 2010, from State Polytechnic of Semarang, majoring in Telecommunication. I have several experiences in Fault Management for Telecommunication Networks, such as OMC Engineer, Technical Support for RAN Network, CS Core Performance, and Helpdesk for Service Quality Assurance.

Helpdesk
Network Monitoring
Presentations
Microsoft Office
Telecommunications
Microsoft Excel
Presentation Design
System Monitoring
$15 hourly
Iqbal T.
- 0.0/5
- (0 jobs)
i'm a experienced Information Technology Support with demonstrated work history in the transport/truck/railroad industry. Helping other people to solve software and hardware problems. I can help if you need a helpdesk support. Knows Computer hardware, Network, 3D Design, Copywriting. Full Project management from start to finish. Regular communication is important to me, so let’s keep in touch.

Helpdesk
Data Entry
Photograph
TypeScript
3Design
Computing & Networking
Network Engineering
$6 hourly
Deyani P.
- 0.0/5
- (0 jobs)
Network engineer with extensive experience in building, managing and troubleshooting IT systems for clients of various sizes and necessities. Skills include the ability to manage all aspects of the client’s server and to work with colleagues to improve the efficiency of internal IT systems. My experience working in different capacities of network management has developed my skills and honed my attention to detail, ability to multi-task and dedication to effectiveness.

Helpdesk
Network Engineering
Software
Customer Service
$9 hourly
Irwan N.
- 0.0/5
- (1 job)
SOFT SKILL * Problem solving * Team Player Communication skills * Conflict management * Interpersonal skills * Planning and organization * Leadership and motivation skills * Initiatives * Coaching and counseling ACHIEVEMENT of WORKING * Establish SOP for ISO 9001:2015 and ISO 27001:2013 at PT Iron Mountain Indonesia * Establish scanner software setting of Digita imaging for Google Indonesia and PT American Standard at PT Iron Mountain Indonesia * Develop Helpdesk System at PT SantaFe Indonusa * Coordinate Data Center Migration at PT SantaFe Indonusa * Implement Caterpillar KPI System at PT SantaFe Indonusa * Establish SOP for Computer Request at PT SantaFe Indonusa * Establish SOP for email function at PT SantaFe Indonusa * Establish SOP for Computer Usage Policy at PT SantaFe Indonusa

Helpdesk
Troubleshooting
MikroTik
Microsoft Active Directory
$9 hourly
Angela M.
- 0.0/5
- (0 jobs)
With 5+ years of full time experience in customer experience, communications, and operations, I’m a resourceful collaborator with a keen eye for detail. You can scroll down to my Portfolio section to see my work samples, which include: - Translating business proposals and academic papers (English to Indonesian, vice versa). - Managing online communities (in English). - Recording audio to help train AI models for local language recognition. - Creating localized content. Course and certifications: - Quality assurance (manual software testing) Tools I’ve worked with: ✔ JIRA, Trello, Notion, Basecamp, Monday.com, Google Suite. ✔ HelpScout, Intercom, Slack, Discord. ✔ Canva, Photoshop. ✔ Loom, ClipChamp, iMovie. ✔ SendGrid, VSCode for HTML editing. When collaborating with me, you can expect: - A focus on your goal(s). More than just following instructions, I invest in understanding your needs and/or your end users during our discovery call, so I can tailor my work accordingly. - Adaptability. Having worked in startups, I swiftly get up to speed with new tools and topics. - Meticulous checks on all work to ensure accuracy and quality. - Consistent updates on the progress. I'm excited to work together with you and get things done!

Helpdesk
Customer Support
General Transcription
Virtual Assistance
Software Testing
HTML Newsletter
Email & Newsletter
Content Creation
Community Management
Data Entry
$30 hourly
Khumairoh D.
- 0.0/5
- (0 jobs)
BACKGROUND An enthusiastic and motivated fresh graduate with a Bachelor's degree in Communication Science. Possesses a strong foundation in Public Relations, supported by hands-on experience in community-based social initiative projects. As the founder of Sapudi Bercerita, actively engaged in sustainable digital literacy development for youth in remote areas, fostering adaptive communication skills and a deep commitment to community empowerment. Skilled in developing communication strategies, problem-solving, and a fast learner, eager to contribute to a dynamic team environment. Seeking opportunities to apply academic knowledge and grow professionally in creating an efficient work environment that supports smooth company operations.

Helpdesk
Administrate
Research & Strategy
Problem Solving
Marketing Communications
Creative Writing
Customer Service
Public Relations
Project Management
Virtual Assistance
Microsoft Project
Data Entry
Community Management
$5 hourly
Moch Roffy R.
- 0.0/5
- (0 jobs)
Thanks for visiting my profile! Hello, I'm Roffy — a dedicated Virtual Assistant with expertise in administrative support, operations, and helpdesk services. I help busy professionals and small businesses stay organized, streamline their workflow, and solve problems fast. Services I Offer: ✅ Data Entry & Administrative Support ✅ Data Visualization using Looker Studio ✅ Spreadsheets (Google Sheets) ✅ Google Forms & Calendar ✅ Trello / Task Management ✅ Helpdesk Support & Ticket Handling ✅ Password Management with Dashlane I’m always eager to learn new tools and systems, and adapt quickly to your business needs. I’m also proactive, detail-oriented, and value clear. With experience supporting clients from various industries, I’m confident in my ability to provide dependable, high-quality work. 🔥 Ready to take the pressure off your to-do list? Let’s talk about how I can help your business thrive! Best regards, Moch Roffy Rivaldy

Helpdesk
General Office Skills
Office Administration
Administrative Support
Inventory Management
Data Entry
Customer Service
Fiber Optics
Help Scout
$10 hourly
Muhammad L.
- 0.0/5
- (0 jobs)
A competent helpdesk Staff with more than 9 years experience working with computers and resolving any problem of hardware and software issue. Possessing a proven ability of control the operation, configuration and maintenance of computer based of information system, accustomed to paying attention to details and able to multitask under pressure. Feel disposed to work with a team or individual. Looking to further an already successful career by working for an ambitious and expanding compan

Helpdesk
$10 hourly
Aditya N.
- 0.0/5
- (0 jobs)
IT professional with 6+ years of experience on Technology field as an IT Support, IT Consultant, IT Executive ,IT Infrastructure and IT Audit.

Helpdesk
IT Service Management
IT Management
IT Support
IT Infrastructure
IT Consultation
IT Asset Management
IT Compliance Audit
$20 hourly
Robertus G.
- 0.0/5
- (0 jobs)
I'm an IT Infrastructure Engineer with years of experience. Start using containerization and container orchestration in recent years and shifting to DevOps universe. Whether you are trying to setup your servers from ground up to finish, or create monitoring solution in your existing environment, I'm glad to help so feel free to ask!

Helpdesk
IT Support
Windows Server
Linux
Zimbra Administration
VMWare
Jenkins
Docker
Prometheus
Grafana
IT Infrastructure
DevOps Engineering
DevOps
Google Cloud Platform
Kubernetes
$11 hourly
Muhamad Rizki F.
- 0.0/5
- (0 jobs)
Just Myself know indeep but i can show it in to work. I'm active man like sport and music i like traveling and help people i hope can.brong joy to another person if i ca help them

Helpdesk
Customer Service
Phone Communication
Government & Public Sector
Music
Sports
Design Concept
Public Administration
$5 hourly
Ersha H.
- 0.0/5
- (0 jobs)
Hi there! My name's Ersha and I'm a customer service specialist who enjoys helping customers throughout the day and closing the day with satisfaction on their faces. For the past 4 years, I have been gathering experiences with various kinds of clients. SaaS, e-commerce, tech-based company, you name it. Below are some of the skillsets I acquired that may help you with your customer service concerns: - Customer Service analytics - Helpdesk automation and management - Team coaching and training - Problem solving - Effective communication If you're interested in working together, please do let me know!

Helpdesk
Technical Support
Customer Support
Customer Service Analytics
Customer Service
Leadership Skills
$3 hourly
Dhivi Rizki R.
- 0.0/5
- (0 jobs)
Hello! I’m Dhivi, a Computer Science graduate majoring in Information Systems, with expertise in data entry, Excel, IT support, web research, and simple graphic design. With years of experience handling large datasets, providing IT Helpdesk support, and designing company IT bulletins, I ensure accuracy, efficiency, and creativity in every project. 💻 Typing Speed: ~50 WPM, ensuring fast and efficient data processing. ✨ My Services Include: ✅ Data Entry – Fast and precise data entry from any source ✅ Excel Expertise – Data analysis, Pivot Tables, VLOOKUP, HLOOKUP, XLOOKUP, and formulas ✅ Copy-Paste Tasks – Efficiently handling bulk copy-paste jobs ✅ Web Research – Finding and organizing relevant information accurately ✅ Data Conversion – Converting files (PDF to Excel/Word, CSV to Excel, etc.) ✅ Content Management – Structuring and maintaining organized data in company intranets ✅ IT Helpdesk Support – Troubleshooting basic technical issues and assisting users ✅ Data Migration – Ensuring smooth and accurate transfer of manual data to digital systems ✅ Simple Graphic Design (Canva) – Creating logos, posters, social media graphics, and simple brand materials With my experience in data management, workflow optimization, IT support, and graphic design, I am committed to helping businesses streamline their operations while enhancing their visual branding. 💡 Why Choose Me? ✔️ Computer Science graduate (Information Systems) with IT & design expertise ✔️ Fast typing speed (~50 WPM) for efficient work ✔️ Creative & detail-oriented in both data & design tasks ✔️ 100% accuracy, confidentiality, and fast turnaround Let’s collaborate to make your data tasks smoother and your visuals stand out! Feel free to message me anytime. Best regards, Dhivi

Helpdesk
PDF Conversion
Canva
Copy & Paste
Microsoft Office
Microsoft Outlook
Google Sheets
Microsoft Excel
Procurement
Organize & Tag Files
IT Support
Data Migration
Virtual Assistance
Data Entry
Administrate
$3 hourly
Destha A.
- 0.0/5
- (0 jobs)
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Highly motivated customer service specialist with strong communication skills and the ability to create reports and make recommendations to improve performance. Performance-driven individual with proven experience optimizing daily operations across all company departments, professional monitoring and surveillance, excellent time management skills combined with a superior knowledge of the Information Technology Operations industry with over 6 years of experience. Willingness to take on added responsibilities to meet team goals. Bilingual, hardworking, and ready to join my next team.

Helpdesk
Incident Management
Ticketing System
Complaint Management
Customer Support
$15 hourly
LM Farhan W.
- 0.0/5
- (0 jobs)
An IT Support Specialist with more than 5 years of experience, experience in computer antivirus and troubleshooting, accustomed to using CANVA, Photoshop, Ms. Office. Bachelor's degree in Informatics Engineering at STMIK Pranata Indonesia.

Helpdesk
Data Entry
Administrative Support
Remote Connection Support
IT Asset Management
Purchasing Management
Price & Quote Negotiation
Canva
Technical Support
Customer Service
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