Hire the best Helpdesk Specialists in India

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$45 hourly
Asif K.
- 5.0/5
- (35 jobs)
Delivered IAM services and capabilities in WK Enterprise environment across 5 verticals – User and Access Services - L2/L3 Services/Provisioning & Deprovisioning/ Domain Administration Authentication Services - MFA/SSO(SAML/LDAPS/OAuth)/Self Service Password Reset Directory Services - AD Consolidation in the Cloud/Workday/AD/Azure AD Sync Privileged Access Management - CyberArk PAS (Servers) & EPM (Workstations)/ Azure PIM Monitoring & Alerting - OpsRamp – Baseline/Resource/Patching and Synthetic URL Monitoring/SIEM Request and Incident Management - ServiceNow Significant achievements in 27 months – • 150K+ L2/L3 ticket’s executed • 400+ SSO enablement’s • Built a multi cloud vendor/multi Geographic CyberArk PAS environment • Over 30K CyberArk EPM Agent deployments • 200+ applications brought into CyberArk PAS • Over 1400+ devices monitored via OpsRamp for key services • Consolidated 45 AD domains into a single forest/child domains structure. • Cloud VDC’s and Network Devices/ Area of Expertise - Windows Server | Windows 10 | Outlook | Active Directory | ADFS | Single Sign-On (SSO) | Azure AD Connect |Any Desktop related issue | Office 365| Familiar Tools - Service Now| Fresh Desk | Rave | Screen Connect | Team Viewer | Remote Desktop Connection| Quick Assist I provide top quality support for various issue related to setting up internet connections, Antivirus, outlook issues, printers, Servers performance, email, Hardware and software and many more things in IT. I’m also a research oriented person who is always keen to learn the newest knowledge and trends in the global IT market. I am experiences with using Service now ticketing tool and eager to learn to use new tools that would get the work done well for you and your team. The planning, migration, and operations of Office 365 in both Hybrid and Cloud-only configurations. Multiple Office365 Tenant Setup including Domain Registration, DNS Records Setup, Configuring Office 365 workloads such as: - Exchange Online including (EOP, ATP, DKIM, DMARC, SPF records) - SharePoint Online Including (Site Collection creation, Site Creation, User Permission Management, Document Library management as well as Lists management, Team site template) - Teams setup includes (Enabling user for Audio and Video chat, quality checks on Audio and Video metrics) - As well as deploying Microsoft Teams, Planner, Office365 Groups and Microsoft forms etc. - - Vast experience with PowerShell Scripting for Office 365 Admin Centres. - Active Directory, Microsoft Exchange Server setup. - Office 365 security, governance and compliance (e.g., DLP, MDM, E-Discovery, In-Place Hold, Retention Tags, and Encryption) - Produce enterprise-level designs for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams. - Good knowledge of Windows Operating Systems

Helpdesk
Cloud Computing
CyberARK
DNS
Desktop Support
Customer Service
Windows Administration
Microsoft Azure
Office 365
Microsoft Active Directory
Single Sign-On
Microsoft Exchange Online
Windows Server
User Identity Management
Microsoft Office
$5 hourly
Mohit K.
- 5.0/5
- (30 jobs)
Hello My name is Mohit Kumar, I am from India and I'm a certified Hardware & Networking engineer. I have more than 4.5 years experience and currently working in a MNC IT company in India. I am a dedicated and hard working person who believes in good working relation. I can fix your Personal Computer by using Remote Connection, to easily help you with software installation and Hardware related issue, below are listed professional IT's I can handle in your personal computer system. Installation windows & linux Cleaning from viruses, spyware and malware. Speed up (optimization) Driver installation (compatible with Operating System) Problem diagnostic (software and hardware) Can help in gaining of lost password (win login) Upgrading of your Hardware for Better Performance Provide Network Related Issue WIFI Issue Virtualization with VMware workstation and oracle virtual box . web server (LAMP, IIS). Antivirus and windows update patch management Working on Team Viewer, Ammy admin, VNCViwer and Show My pc. IT security Incident monitoring and Management, Route cause analysis. Active Directory Services, DHCP. VPN Configuration OpenVPN and IPsec. Contact me for other type of problem you are having with your Computer, Laptop, and other devices. Please provide as much information about the problem you are having, I am here to solve problem Thank You

Helpdesk
Microsoft Azure Administration
Linux System Administration
IT Support
Amazon EC2
Windows Administration
FortiGate Firewall
Information Technology
SSL Certificate
Desktop & Laptop Support
Computing & Networking
System Administration
Amazon Web Services
Ubuntu
$25 hourly
Narne V.
- 5.0/5
- (14 jobs)
I have 2 years and 3 months experience of working as an Analyst II Information Security in a cybersecurity team in DXC technologies in India. I worked with command lines, disk encryption technologies, and configuring and managing virtual machines, Public key cryptography(PKI), had experience interacting with users for different clients to do remote troubleshooting. Created automated workflows using microsoft power platform (Power apps and Power Automate) to implement in our team to make the work easy. Did Microsoft Azure certifications at basic and associate levels in the security domain.

Helpdesk
Mathematics Tutoring
Technical Support
Data Entry
Documentation
Microsoft Intune
VirtualBox
Microsoft Power Automate
Microsoft 365 Copilot
Automated Workflow
Cryptography
Microsoft Azure
Encryption
Automation
Troubleshooting
$18 hourly
Sharad P.
- 4.6/5
- (71 jobs)
🏆 Track record of 5-star rating and 100% client satisfaction for more than 7 years. 👨‍💻 100+ Fast, Safe, Mobile-friendly Web projects. 👇 Reasons Why I am good fit for your project 👇 ✅ 7+ Years of Web Development & OS Ticket Experience ✅ Top Rated Freelancer ✅ 3000+ Hours Worked ✅ 100% Job Success (Client Satisfaction Ratio) ✅ Fluent English Verified I have 7+ years of experience with all stages of the development cycle, Here are some of my expertise: - Full-stack development (ReactJs, NodeJs) - Build/design a landing page expert (45+ Landing page delivered) - PSD to Interactive website - Website Redesign, Responsive Website, Website Migration & Customization, - Customization & optimization of theme, creating & support plugin I love to work with ReactJs, NodeJs, VueJS and NextJS and have a great experience with: - Speed and SEO optimized website for high engagement - 3rd Party payment systems - API integrations - AMP compliant - Setup CDN (Cloudflare) To date I worked on 25+ OS Ticket setup and migration projects and having proven experience in OS Ticket. I assure you to deliver a quality & clean code & design. Also, I am good at problem-solving. I can work independently or as a team member, depending on your needs. ➤ 70+ Successful Projects ➤ Available for Full-time, Working 40 hr+/week ➤ Available 24*7 and flexible with Time-Zone Thank you for visiting my profile. Note: Because of NDA, I've added a few items only to the portfolio. Please ask me about the other work which I can't showcase.

Helpdesk
API Integration
Web Application
MERN Stack
ExpressJS
WordPress e-Commerce
React
NodeJS Framework
Node.js
WordPress
Website Redesign
$30 hourly
Kamal T.
- 5.0/5
- (3 jobs)
I am a Zoho CRM Expert with over 3.5 years of experience in custom development and API integrations. My focus is on helping businesses streamline their operations by creating tailored Zoho solutions that boost productivity, simplify processes, and drive growth. I specialize in Zoho CRM, Zoho Creator, Zoho Books, and a wide range of other Zoho applications, delivering end-to-end solutions that cater to unique business needs. Key Skills & Expertise: - Zoho CRM Customization: Building automated workflows, lead management systems, and sales automation solutions that increase efficiency. - Zoho Creator: Developing custom applications to automate business processes and improve data handling. - API Integrations: Seamlessly connecting Zoho with third-party tools, payment gateways, and e-commerce platforms. - Zoho Books & Zoho Analytics: Customizing financial processes and creating actionable, data-driven insights through reporting. - Zoho Desk & Zoho Projects: Configuring customer support systems and optimizing project management workflows. - Zoho One Integration: Implementing unified Zoho solutions to integrate all your business apps into one seamless system. Notable Accomplishments: - Delivered successful Zoho CRM implementations that helped businesses automate their lead management and sales pipelines, improving team productivity by over 40%. - Created custom Zoho Creator apps that automated complex workflows, saving clients significant amounts of time and resources. - Optimized Zoho Books for businesses, streamlining financial operations like invoicing, expense tracking, and reporting. With a focus on quality, efficiency, and long-term results, I am committed to delivering top-notch Zoho solutions that drive business success. Let’s work together to transform your business challenges into automated, streamlined processes!

Helpdesk
Automated Workflow
API Integration
Zoho Projects
Computer Network
Technical Support
Network Administration
Desktop Support
CRM Development
Low-Code Development
Zoho Platform
Zoho Books
Zoho Creator
Zoho CRM
System Administration
$15 hourly
Tushar S.
- 4.2/5
- (8 jobs)
With over 6+ years of experience as a ConnectWise Automate (formerly LabTech) Consulting, I possess a comprehensive understanding of the MSP landscape and its associated products. My expertise has been instrumental in optimizing the ConnectWise platforms for more than 20+ MSPs, significantly enhancing their stability and profitability. Furthermore, my proficiency extends to the development of a wide array of scripts and monitoring solutions within ConnectWise Automate, aimed at automating routine operations. This, coupled with my extensive practical experience across diverse technological domains, has solidified my reputation as a dependable and proficient administrator. My current stack is as follows: - 1). RMM: - ConnectWise | Datto | NinjaOne | Kaseya | Atera | Syncro | N-able 2. PSA: - ConnectWise | Autotask | NinjaOne | Kaseya | Atera | Syncro | N-able 3). Backup Applications: - MSP360 Backup (Local + Cloud + Microsoft 365) | Veeam | Acronis | Axcient | SolarWinds Backup | Datto Backupify | Unitrends | Spanning Backup 4). AV and Security Solutions: - ESET | Bitdefender | McAfee | SentinelOne | Malwarebytes | Symantec | Sophos | Trend Micro | Webroot | BlackPoint Cyber | Cylance | ConnectSecure (CyberCNS) | Actifile | Cyrisma | Dark Web ID | Liongard | PII Secured | JumpCloud | Datto EDR 5). E-mail System and Security: - Google Workspace | Microsoft 365 | GoDaddy | Proofpoint | TitanHQ/SpamTitan | Forcepoint | Barracuda | Mx logic | Postini | Graphus | BullPhish ID 6). Virtualization: - VMware | Hyper-V | AWS | Microsoft | Google Workspace | Digital Ocean 7). Network: - SonicWall | Sophos | Unifi (Ubiquiti) | Cisco Meraki | Fortinet | WatchGuard 8). Documentation: - IT Glue | LastPass | IT Portal | PassPortal | JumpCloud | CW ITBoost and much more...

Helpdesk
Windows 11 Administration
Technical Support
Windows Administration
Windows 10 Administration
ScreenConnect
ConnectWise Automate
Windows 7 Administration
Microsoft Hyper-V Server
Customer Relationship Management
Network Administration
Microsoft Azure
Office 365
DNS
Microsoft Active Directory
$11 hourly
Gurudutt T.
- 5.0/5
- (20 jobs)
With over 30 years in sales, I’ve mastered the art of building lasting relationships 🤝 and driving consistent revenue growth 📈. My career is built on resilience, strategic thinking, and turning challenges into opportunities. I’ve have consistently exceed sales targets, even in the most competitive markets. Experience: • 30+ years in sales with startups and Fortune 500 companies • Consistently led teams to surpass sales goals 🎯 • Expert in market analysis and strategic planning 📊 • Proven track record in building strong client relationships, boosting retention and repeat business 🔄 • Quick to adapt to new technologies and evolving sales methods 🔧 Top Skills: Customer Acquisition • Direct Sales • Telemarketing • Sales of FMCG, Food, and High-Value Products • Distribution 🔹 Looking For: A dynamic role where I can leverage my experience to elevate sales strategies and drive growth 🚀. I’m ready to boost revenue and expand your market presence. 🔸 Let’s Connect: If you’re ready to take your sales performance to the next level, let’s talk! 📞

Helpdesk
B2C Marketing
Customer Support
Lead Nurturing
Sales
Customer Relationship Management
Customer Service
Personal Administration
Email Communication
Providing Information to Callers
Light Project Management
Microsoft Office
$8 hourly
NAYAN M.
- 4.7/5
- (24 jobs)
To fill a position that will allow me to build, utilize and share my technical skills and to serve the organization to my best of knowledge and efforts for the progress of an Organization and to work in an organization that provides opportunity to explore my capacity and provides an environment conductive for personal and career development. Experience Summary:(Overall 14 Years ) - Experience in Desktop and Network support Engineer. - IT Help Desk and End user Support, Remote server monitoring using HP-Sitescope, HP-BAC. - Remote monitoring of Networks. - Effective at multitasking and working under pressure to accomplish overall objectives. Technical Certifications and Skills: - ITIL (V5.3) - ITIL Foundation 2011 - CCNA - Cisco Certified Network Associate Trained (640-802).- - MCITP - Enterprise Desktop Support Technician 7 Trained (70-680) - Azure Certified,AWS,GCP

Helpdesk
Technical Support
Windows Administration
Windows XP
Hardware Troubleshooting
Administrative Support
Creative Writing
Desktop Support
Computer Maintenance
Remote IT Management
Data Entry
Search Engine Optimization
Customer Service
Customer Support
Online Chat Support
$18 hourly
Kiran C.
- 4.7/5
- (35 jobs)
A dynamic and self - motivated System and Network Administrator aspiring for a bright and challenging career in the field of System Administration and Networking Technology which would enable me to upgrade myself with emerging trends and technologies. More than 12 years' experience in working with MSPs to provide remote technical support to end users. Responsible for completing OnBoarding tasks with new clients and deploy all the RMM tools that are required for remote management. Familiar with Office 365 configuration, creating mailboxes, resetting passwords, troubleshooting office 365 activation issues. Familiar with cloud RMM tools like Datto RMM, ConnectWise, Ninja RMM, Solar-Winds, Kaseya, Continuum, etc. Have handled patch management through Kaseya and Continuum in the past. Familiar with ticketing systems like Autotask, ConnectWise, Zoho, Zendesk, JIRA, etc. Hands on experience on remote connectivity apps like LogMeIn, TeamViewer, screen connect, etc. Familiar with cloud backup tools like Intronis and Autotask workplace. Responsible for deploying backup agents and configure backup according to client infrastructure needs. Also, responsible for monitoring and troubleshooting failed backups. (Veeam Backups, etc) More than 10 years' experience in providing phone based, chat & email support to international clients. Have been responsible for collaborating with third party vendors and end users to resolve issues related to application support and hardware warranty. Hands on Log me in central remote app, Podio project management app. Experienced in handling customer queries via Live chat app & log me in rescue. Have experience in providing support on soft phone provided by the clients. Hands on Kaseya cloud service apps, connect wise ticketing system. Worked on Remote apps like Log me in, VNC, Team-viewer, etc. Became an O desk Freelancer since September 2013. Worked with Lester Info services Pvt. Ltd. as a 'Remote Technical Support engineer' till 04/07/2013. Worked with General Mills, India as an ‘Onsite Support Engineer’ from 21/11/2011 to 31/1/2013. Technical Trainer/Exam Co-Coordinator, Jetking Infotrain Limited Learning Centre, Ghatkopar from1/4/2009– 20/11/2011

Helpdesk
VPN
Remoting
Online Chat Support
Microsoft Server
Technical Support
Phone Support
Incident Management
Network Equipment
Computer Network
System Configuration
Windows 8 Administration
Windows Administration
Windows 10 Administration
System Administration
$20 hourly
Abdul A.
- 5.0/5
- (30 jobs)
🌟 **Experienced IT Professional Specializing in Microsoft Technologies and Cloud Services** 🌟 Greetings! I'm Abdul Aleem, a dedicated IT professional with a solid 8-year background in Microsoft technologies and cloud services. I specialize in the administration of Microsoft Active Directory, Office Suite, Office 365, Teams, Exchange Online, SharePoint, and Azure. ✔ TOP-RATED Freelancer ( 100% Job Success ). **Key Skills:** - Proficient in Microsoft Active Directory Administration - Expert in Microsoft Office Suite Configuration and Support - Skilled in Office 365 Implementation, Management, and Migration across Domains - Competent in Microsoft Exchange Online Administration - Proficient in Microsoft SharePoint Configuration and Maintenance - Knowledgeable in Microsoft Azure Cloud Services - Familiar with Mac Laptops and JamF Management - Experienced in Email Support and Troubleshooting **Why Choose Me:** 1. **Expertise:** I possess hands-on experience deploying and managing Microsoft solutions, ensuring seamless operations for organizations. 2. **Efficiency:** My adept troubleshooting and problem resolution skills minimize downtime and enhance productivity. 3. **Cloud Mastery:** Proficient in leveraging the capabilities of the cloud with expertise in Microsoft Azure and Office 365. 4. **Mac Integration:** Skilled in managing Mac laptops and utilizing JamF for efficient device management. 5. **Customer Focus:** Committed to delivering excellent customer support to ensure client satisfaction. **Let's Collaborate!** If you're seeking a reliable and skilled IT professional to enhance your organization's IT infrastructure, I'm here to help. Please feel free to reach out to discuss your IT needs further. 📧 **Contact me today to explore how we can work together to achieve your goals.**

Helpdesk
Microsoft Office
Technical Support
Desktop Support
Troubleshooting
Customer Support
Windows Administration
Data Backup
macOS
Microsoft Active Directory
$16 hourly
Rupesh J.
- 5.0/5
- (18 jobs)
Seasoned IT Operations and Incident Management professional with over 8 years of global experience in service delivery, process excellence, and technical leadership. Proven expertise in Lean Six Sigma, automation, and driving KPI/SLA compliance to boost operational efficiency and customer satisfaction. Skilled in leading cross-functional teams, managing large-scale projects, and implementing continuous improvement initiatives. Recently promoted to Operations Lead at Microsoft, managing SMB migrations and scaling support teams for enhanced customer journeys. Certified in ITIL V4 and Six Sigma Green Belt, with a solid track record in incident resolution and strategic process optimization. Core Competencies ✅ Operations Management & Service Delivery ✅ Process Excellence & Lean Six Sigma (DMAIC) ✅ Continuous Improvement & Automation ✅ SLA / KPI Governance and Reporting ✅ Stakeholder Engagement & Communication ✅ Project Management & Strategic Planning ✅ ServiceNow Reporting & Administration ✅ Team Leadership & Talent Development ✅ CSAT & DSAT Improvement Programs ✅ Global IT Support & Escalation Management ✅ Incident Management

Helpdesk
Customer Service
Change Management
Information Technology Operations
Microsoft Exchange Online
Virtual Desktop Infrastructure
ServiceNow
Technical Support
Leadership Skills
IT Service Management
ITIL
End User Technical Support
Incident Management
Microsoft Teams
Team Management
Microsoft Excel
$34 hourly
Brinsley B.
- 5.0/5
- (24 jobs)
Over the last 5 years I have been engaged in Recruitment Services in the Financial Sector. Prior to that I worked as a Quality Assurance manager in a Tea Marketing Company. The Job entailed implementing ISO certified Quality and Food Safety Systems in all the Factories and warehouses of the company. I also created content for the marketing dept in the form of Write ups, PPoint presentations, short documentary clips, photographs. I would also write the Chairman's speeches and press releases for him to deliver. Prior to this I spent 22 years in the Cultivation and Manufacture of Tea in Darjeeling. I have a very comprehensive knowledge in this subject

Helpdesk
Computer Assembly
Hardware Troubleshooting
Copy Editing
Spreadsheet Software
Photo Editing
Image Editing
Data Recovery
Adobe Photoshop
Photo Manipulation
Microsoft Excel
Video Editing
Recipe Writing
Article Writing
$50 hourly
Jitender S.
- 4.6/5
- (51 jobs)
Hello everyone, During my 10 years of technical support, I have worked on various technology, I am experienced working on Windows server administration, AD, DNS, DHCP, GPO Issues, since technology is upgrading, from past 3 years I have been working Microsoft Cloud Technology, Azure, Device Management, MDM, MAM policies, implementation of policy as per company requirements, On-premises server migration to Microsoft Azure portal, Office365 – on-premises exchange server migration to Office365, ATP policies, Information Governance, Data loss prevention policies, eDiscovery tools. I have acquired hand on experience on all these MS cloud technologies and keep on learning more. I have completed my Microsoft Cyber Security Expert Architect (SC 100) Azure Certs (AZ 103) and Office365 cert (MS 100) previously completed (346 & 347) Office36 Keywords: EMS, Endpoint Manager, Intune, Azure AD, Office 365, Security, Compliance, Conditional Access, MFA, SSO, Windows 10, iOS, Android

Helpdesk
Microsoft Exchange Online
Mac OS X Administration
Windows Administration
Microsoft Hyper-V Server
Mobile Device Management
Cloud Computing
Cloud Security
Microsoft Endpoint Manager
Cloud Management
Microsoft HoloLens
Microsoft Office
Microsoft Small Business Server Administration
IT Management
Microsoft Azure
Network Administration
Business with 1-9 Employees
$40 hourly
Partha G.
- 5.0/5
- (23 jobs)
Dear client. I want to propose my 12+ years practical work experience for advantage in any of your projects which related to Microsoft platform. I am Windows & Virtulaization Support Professional, Windows and Network Specialist. I am experienced and very familiar with Apple/Mac Microsoft, HP, dell and All Major computer and IT Brands products. currently i am working Remotely in a IT Company of CO USA as Support Engineer. Main specialization of my expertise - Active Directory/DNS/DHCP, System Center components and Private Cloud, Azure technology, Exchange servers. I can help with planning, implementation, and support of infrastructure for small or big companies. I can help in troubleshooting and resolving of complex cases. Here is list of products I am proficient and can help in planning, supporting and troubleshooting : = Microsoft Windows 2008/2012/2016 server products (full range of MS services) = Windows Vista/7/8/10 desktops client products = Microsoft Exchange 2007/2010/2013/2016 = Azure cloud technology I offer insightful recommendations on the design, implementation and support of VMware (ESX/vSphere), XSANServer, XSANApp, Mac Professional Support, Windows Remote Desktop Services and Windows Server solutions. I am experienced with Google Apps, office365. From setup and registration through migration and post-implementation support. ESXi and VMware Expert. ( Mac and other Operating systems in ESXi and VM Virtual environment)

Helpdesk
DNS
Microsoft Exchange Server
Desktop Support
Technical Support
Windows 8 Administration
Amazon Seller Central
Microsoft Active Directory
$56 hourly
Girish G.
- 5.0/5
- (40 jobs)
*Microsoft Certified Trainer | Microsoft Teams Coach | Microsoft 365 Admin Support (Migration, Exchange Online, Teams, SharePoint Online, Microsoft Defender) | IT Systems Integration | IT Application Support Specialist | Enterprise Network Administrator (Office365,Windows,Linux,Netware,Cisco) | Desktop Support Specialist (Windows, Mac, Linux) | Enterprise Data Security (Office365,Symantec,BitDefender,Protegent,Tumbleweed) | WiFi Network Support (AdHoc,Cisco,2Wire,Netgear,Linksys) | Mobile (Windows,Android,iOS)* I am a Microsoft Certified Trainer with over 25 years of industry exposure as a competent, hardworking, and result-oriented IT Systems and Application Support professional having varied experience in both on-site and off-site support techniques working with pre-sales as well as post-sales support teams. Proven ability to create and deliver solutions tied to business growth, organizational development, and Systems/Network optimization. With extensive experience in IT Application Support and a strong background in training and mentoring, I am confident in my ability to contribute effectively to your team and help your clients achieve their learning and development goals. Throughout my career, I have demonstrated a commitment to delivering high-quality IT support and training solutions. My experience spans various industries, where I have been responsible for troubleshooting, application management, and providing user support. Over the years, I have developed a deep understanding of Microsoft technologies Certifications: Microsoft Certified Trainer MS-102: Microsoft 365 Certified: Administrator Expert * Deploy and manage a Microsoft 365 tenant * Implement and manage Microsoft Entra identity and access * Manage security and threats by using Microsoft 365 Defender * Manage compliance by using Microsoft Purview MS-700: Microsoft 365 Certified: Teams Administrator Associate * Configure and manage a Teams environment * Manage teams, channels, chats, and apps * Manage meetings and calling * Monitor, report on, and troubleshoot Teams * HP Computing – HP Laptops, Wireless Network Configuration (Ad-Hoc, Home/SOHO, Enterprise) * Setting up of an entire Application Support Center including – Defining Support and RMA Processes – Escalation of TRBs and Bug Rectification – Evaluation, Procurement, Deployment, and Maintenance of Support Tools like CRMonDemand, LogMeInRescue, Google Sheets, etc * Data Recovery * Data Loss Prevention * Data Leakage Prevention * Malware protection and removal My most recent engagements include "freelance support ambassador for Microsoft Office 365 Cloud-based Enterprise product support" gaining experience in Office 365 planning, migration, and Hybrid and Cloud configurations. Domain Registration, DNS Records Setup. - Exchange Online - User, Groups, Calendars, Resources - Security - EOP, ATP, DKIM, DMARC, SPF records, email encryption - SharePoint Online - Site Collection, Site Creation, Permission Management, Document Library and Lists, Forms, template - Security and compliance - DLP, MDM, In-Tune, E-Discovery, In-Place Hold, Retention Tags. - Teams/SFB - Phone system, IVR, conferencing, Audio/Video chat. - Office365 management/administration via PowerShell - Active Directory, Microsoft Exchange Server setup. As a seasoned professional, I have honed my skills in creating and delivering engaging training sessions tailored to the needs of diverse audiences. My approach to training is centred on practical, hands-on learning, which I believe is crucial for mastering complex IT concepts. I have a proven track record of helping individuals and teams enhance their technical skills, improve productivity, and achieve professional certification goals. Key highlights of my experience include: - Developing and delivering customized training programs for various Microsoft applications, including Office 365, Teams, SharePoint, and Azure. - Leading workshops and seminars to train end-users and IT professionals on best practices and advanced features of Microsoft technologies. - Mentoring junior IT staff and providing ongoing support to ensure the successful implementation of new systems and processes. - Keeping up-to-date with the latest advancements in Microsoft technologies and continuously enhancing my own skills and knowledge to remain at the forefront of the industry. I have successfully delivered top-notch services to a global clientele. My expertise encompasses Planning Migration hybrid, and cloud configurations, including domain registration DNS records setup Exchange Online management user and group administration calendar and resource management security measures such as EOP, ATP, DKIM, DMARC, SPF records, and email encryption

Helpdesk
User Technical Training
Windows 10 Administration
Microsoft Teams
DNS
Office 365
Microsoft Exchange Online
Microsoft SharePoint Administration
Microsoft Outlook
Network Administration
Technical Support
$15 hourly
Jitendra Singh N.
- 5.0/5
- (3 jobs)
I focus on delivering the best solutions and services to clients who demand the best in quality. The success of my clients is my success. I am a visionary and is looking forth to grow with the company and will be striving hard to get the best out of every task you entrust me with. I believe I am worth your try for the job since I am very determined to do the job because this will be my bread and butter,and is looking for a stable and long term company. Thus, I have all the passion to EARN the position.You will also find me quiet flexible in whatever task you give, as long as there are instructions, I can easily learn and PERFORM . I am an experienced Technical Support Specialist with more than 6 years of experience in this field. I have worked with Reputed Companies like Dell International and IBM India in the past. I have worked in both Voice and Non Voice(Chat & Email) Processes. I have detailed knowledge about Desktop( Both Windows and Mac OS) Troubleshooting and Windows Server Administration.Additionally I am Adwords certified with knowledge about SEO too. Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort. - Paul J. Meyer

Helpdesk
Phone Support
English
Customer Support
HubSpot
Email Support
Computer Maintenance
Customer Service
Freshdesk
Asana
Email Communication
Technical Support
Virus Removal
Computer Skills
Online Chat Support
$15 hourly
Ankitkumar K.
- 4.6/5
- (34 jobs)
Hi, I am Ankit, a Fast learner full-stack developer with 7+ years of experience in web development. My Top Skills: - Codeigniter - Laravel - Vue.js, Vuex Unit Testing - Vue.js, - Nuxt js - Quasar Framework - vuetify - Pinia - WordPress - Shopify app development - Web Scraping - OSTicket Customisation and setup I will continue to effort to build dreams into reality for those clients who has great idea for amazing development project. Welcome everyone who wants my service and you will not get any chance to be feel bad and you will surely get 100% satisfaction. Looking forward to your ray of reply once! Regards, Ankit Kathiriya

Helpdesk
Bootstrap
Scripting
Shopify Apps
Vuex
Vuetify
CodeIgniter
Data Scraping
Vue.js
HTML5
JavaScript
WordPress
PHP
$25 hourly
Barinder S.
- 4.9/5
- (64 jobs)
"As an experienced IT professional with over 6 years of hands-on experience working with Managed Service Providers (MSPs), I specialize in optimizing IT operations using ConnectWise Automate (LabTech) and NinjaOne RMM. I have a deep understanding of both platforms and can help streamline your workflows, enhance system monitoring, and automate routine IT tasks for greater efficiency. Key Skills and Expertise: ConnectWise Automate (LabTech): Custom script development to automate tasks and improve operational efficiency. Configuration of monitor sets and alerts for proactive system monitoring. Integration with other PSA tools, ensuring a seamless flow of information between systems. Support for device management, patch management, and client monitoring. NinjaOne RMM: Setup and Configuration: Deploy NinjaOne agents and configure policies to suit your environment. Automation & Workflow: Automate software deployments, patch management, and system monitoring to reduce manual workload. Custom Scripting: Write scripts for automating routine tasks, enhancing speed and consistency in IT management. System Monitoring & Alerts: Create custom alerting systems for real-time monitoring, ensuring rapid response to issues. Why Choose Me? With a strong background in MSP environments, I am dedicated to improving operational workflows, reducing downtime, and delivering cost-effective IT solutions. I offer tailored approaches that integrate CW Automate and NinjaOne RMM into your existing infrastructure, ensuring that both platforms work together seamlessly. Let me help you automate repetitive tasks, monitor your systems in real-time, and optimize your IT operations to ensure greater productivity and efficiency."

Helpdesk
Microsoft Hyper-V Server
Hardware Troubleshooting
Automated Monitoring
Backup Administration
ConnectWise Automate
System Administration
Microsoft Active Directory
Microsoft Windows PowerShell
DHCP
System Monitoring
Microsoft Azure
Windows Server
$20 hourly
Satyvir S.
- 5.0/5
- (5 jobs)
A support specialist with over 12 years’ experience with 11 years exclusively working REMOTE gaining advanced knowledge on Office 365 administration, active directory administration, Group Policy, DHCP, DNS, Microsoft exchange, windows server administration, Cloud solutions, SonicWall , Sophos, network printer, MSP support. Office 365 administration Server2019 Google workspace Email Migration Active directory, DHCP, DNS, Hyper V Microsoft Azure Integration Cloud Solutions, Email Cloud protection Windows and Mac OS troubleshooting Outlook and other mail server configuration Microsoft office support QuickBooks support Data backup, Data recovery Printers, fax setup, scanners Email security(Proofpoint, Avanan) DKIM,DMARC,SPF setup Email support and Configuration Basic Home Network Setup Virus Removal Windows troubleshooting (Blue screen Issues and Windows Errors) Problem's Related to third-party Hardware and Software Software installation (Application Install) Device Drivers Installation Antivirus support IP camera and DVR, NVR setup, or any technical help Backup and Disaster Recovery SonicWALL AZ370, Sophos firewall Cloud workspace, Azure SharePoint and active sync Applications: • Remote tools like ConnectWise. • RMM tools: N-able, ITSupport247(Continuum) • Active directory administration, RSA account management • RepairShopr, ITglue,Bitwarden Remote Desktop tools: • ConnectWise Control • Windows remote desktop • GotoAssist /Citrix • Logmein

Helpdesk
Cloud Computing
Technical Support
Windows Administration
Google Workspace
IT Support
Domain Migration
Desktop & Laptop Support
Managed Services
Google Workspace Administration
Windows Server
System Administration
Office 365
Microsoft Active Directory
Microsoft Azure
$15 hourly
Dhani R.
- 5.0/5
- (2 jobs)
🔹 Full Stack PHP & Python (Django) Developer | Laravel, React, Vue, WordPress | GenAI & Chatbot Integration I’m a highly experienced Full Stack Developer with a strong background in both PHP and Python (Django), delivering end-to-end web development solutions for clients globally. I specialize in building fast, scalable, and secure web applications tailored to business needs. ✅ My Core Expertise Includes: Languages & Frameworks: PHP, Laravel, CodeIgniter, Python (Django) Frontend: React.js, Vue.js, JavaScript, jQuery, AJAX CMS & Platforms: WordPress, FreeScout (Helpdesk) UI Development: Bootstrap, HTML5, CSS3 Database & APIs: MySQL, RESTful APIs, third-party integrations 🤖 AI & Automation Skills: Integration of Generative AI (OpenAI) for content generation and automation Development of AI-powered chatbots for customer support and business workflows Custom AI features like smart responses, auto-reply bots, and personalized content engines I’m passionate about clean code, user-friendly interfaces, and solving real-world problems through efficient development practices. Whether you need a new web platform, a custom plugin, or intelligent automation—I'm here to help. Let’s bring your idea to life!

Helpdesk
Chatbot Development
React
CodeIgniter
WordPress
Laravel
AJAX
JavaScript
HTML5
PHP
Vue.js
jQuery
Bootstrap
CSS 3
$15 hourly
Raghunathe P.
- 5.0/5
- (3 jobs)
Skilled in Microsoft 365 and Azure Technology. Training overseas personnel to assign work, track and monitor. Initiated data gathering with clients on complex projects, setting proper expectations during service migration.

Helpdesk
Windows Administration
Project Management Office
Business Analysis
Microsoft Active Directory
Office 365
Microsoft Azure
Microsoft Exchange Server
$30 hourly
Harendrasinh V.
- 5.0/5
- (1 job)
Experience in Managed Services. Migrations GSuite to Microsoft Microsoft to GSuite GSuite/Microsoft to other Azure Services Azure AD, MFA, Azure Connect, Azure Repository, DevOps (VSTS), Web App, Azure Storage and Network, Load Balancing. Office 365 Exchange Online, MS Teams, SharePoint, OneDrive Business, Lync/Skype, Outlook, Distribution List, Shared Mailbox, License allocation, Migrations of AD and Mail services. CI/CD Tools Azure CICD, Jenkins, GitLab Source Code Management GitHub, GilLab, Azure Repository Monitoring Tools Grafana, Zabbix, Capture Client, OpManager, NetSkope, iMonitor, ActivTrak Programming & Scripting Language HTML, CSS, Powershell (yml, Groovy, Bash and Go Programming at basic level) Tenant Office 365, Google Workspace (GSuite) Ticketing Tools JIRA, Manage Engine Service Desk, ZenDesk, Zoho HelpDesk Mobile Device Management MS InTunes, Zoho MDM Endpoint Management MS SCCM, Desktop Central, EndPoint Central Cloud Windows Server Azure AD, Active Directory including managing/maintaining GPOs, LDAP and the requirement of strictly following standards Windows Support Active Directory, DNS, DHCP, WSUS, WDS, File Permission, Onboarding and Offboarding. VM VMware ESXi, HyperV Firewall Sophos, SonicWall, Fortigate Protocols HTTP, HTTPS, FTP, Telnet, POP, IMAP, TCP/IP Hosting Tools CPanel, Parallel Plesk, Google Cloud Other Tools Jira, Confluence, Okta, Barracuda Mail archiver

Helpdesk
Office 365
OKTA
Graphic Design
Atlassian Confluence
Mobile Device Management
Google Workspace Administration
SSL
Desktop Support
Single Sign-On
Windows Server
Adobe Photoshop
Jira
$8 hourly
Sadaqat S.
- 5.0/5
- (1 job)
I am mid-Level website developer and support provider. I have learned skills through offline learning and online as well. I consider myself diligent in providing basic Development for WordPress websites and Maintenance. I have quite a bit of experience in managing & administering Office 365 as well. Moreover i am fully qualified and experienced in migrating emails & websites to new Hosting Service Providers

Helpdesk
WordPress Plugin
Website Maintenance
WordPress
Office 365
Migration
WordPress Theme
Website Migration
$40 hourly
Pavan B.
- 0.0/5
- (1 job)
Signatech was founded out of a desire to transform the way people work by leveraging the power of IT. We specialize in working with small to mid-sized companies who are trying to manage mountains of data, disparate systems, inefficient processes, and lack of support. Owning / managing a small(er) company is hard. Our goal is to help you simplify, streamline, make informed decisions, and breathe.

Helpdesk
React
Full-Stack Development
Business Intelligence
Mobile App Development
Domain Migration
Office 365
IT Infrastructure
Cloud Migration
Angular
Azure App Service
.NET Framework
Tableau
Node.js
Microsoft Power BI
$20 hourly
Sharat P.
- 4.9/5
- (1 job)
With my 20 plus years of experience I bring a wide variety of exposure to IT Service Management, have a full blown experience in building teams from scratch, mentor and bring them to a matured state for teams like helpdesk, location support, domain knowledge, application support and bring down business disruption minutes. Skilled and tenured project manager where in I have planned and executed high critical projects to a closure.

Helpdesk
IT Capacity Planning
IT Service Management
IT Infrastructure
Support Services Unlimited Dashboard
IT Project Management
System Monitoring
Business Continuity Planning
ServiceNow
Management Skills
Business Management
Customer Feedback Documentation
Customer Satisfaction
ITIL
IT Support
$20 hourly
Santosh J.
- 5.0/5
- (1 job)
With over 22 years of dedicated experience in Information Technology, I am committed to utilizing my extensive skills and knowledge to contribute significantly to organizational objectives. My proficiency spans Infrastructure & Facility Management Services, encompassing a wide array of electronic products, from desktop computers and laptops to network solutions, CCTV, fire alarms, biometric systems, smart TVs, and more. Key Skills & Achievements: Proven track record in analyzing communication needs and providing technical solutions. Proficient in training personnel on various electronic equipment and systems. Expertise in recommending equipment tailored to customer requirements. Skilled negotiator, adept at establishing mutually beneficial terms with clients. Extensive experience in sales of electronic equipment to businesses and the public. Strong capability in Linux (Red Hat, Fedora, CentOS, Ubuntu) and Windows OS installation. Effective coordination with ISP vendors for seamless communication link setup. Proficient in asset management, vendor relations, and surveillance device oversight. Demonstrated proficiency in ensuring file and folder permissions and conducting system health checks. In-depth knowledge of backup procedures, cybersecurity, and critical data management. Outstanding troubleshooting skills in hardware components and network configurations. Experienced in printer configuration and network management. Work Experience: Area Service In charge | Maktech Engineering | Jun 2017 - Aug 2022 Excelled in inventory and network management, vendor coordination, and server administration. Provided expert guidance to customers on the latest electronic solutions. Played a pivotal role in diagnosing and resolving electronic equipment issues. Managed inventory records and optimized service truck readiness for efficient customer support. Notable Past Positions: IT Admin at Rustomjee Group IT Project Manager at Rane Prakashan PVT LTD Technical Head at Raidnet Solution (Maharashtra) PVT LTD IT Field Engineer at Micro Lotus Systems Throughout my career, I have consistently demonstrated a passion for staying abreast of the latest technological advancements. My ability to blend technical expertise with effective communication has enabled me to provide superior support to clients and contribute significantly to organizational success.

Helpdesk
Information Technology
Online Help
System Automation
Help System
IT Infrastructure
IT Support
IT Consultation
$75 hourly
Tushar P.
- 0.0/5
- (0 jobs)
With 18 years of experience in the IT field, I have dedicated my career to delivering exemplary client service and driving organizational success through technology. As a Manager of Client Services, I have garnered extensive expertise across diverse IT domains, including project management, client relationship management, and strategic leadership. I am deeply passionate about cultivating and maintaining strong client relationships, ensuring utmost customer satisfaction, and achieving the strategic objectives of the organization.

Helpdesk
Management Skills
Managed Services
Virtualization
Network Engineering
VoIP Administration
Backup & Migration
Office 365
Information Technology
Microsoft Azure
System Administration
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