The Best Helpdesk Specialists For Hire In Jamaica

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$35 hourly
- 5.0/5
- (23 jobs)
Do you need an experienced Customer or Technical Support Agent to ensure you meet your all your customers' needs? Do you need someone to oversee the day to day operation of your customer service department? Or perhaps you need an expert Live Chat Operator, with years of experience making clients happy, from end-users to multi-million dollar corporations. In any and all of these cases, I'm the man for the job. I have delivered growth, client satisfaction, and top notch support in every project I have engaged in. In addition I have experience in email support, data entry, administrative support and google docs. I have provided technical support in a number of informal capacities as well, from online forums to word of mouth assistance. My rate is negotiable and is based on the workload required, time invested and the client's budget.

Helpdesk
Web Form
Customer Relationship Management
Product Knowledge
Communication Etiquette
Web Page
Customer Service
Technical Support
Phone Communication
Customer Support
Data Entry
Online Chat Support
English
Google Docs
$10 hourly
- 3.5/5
- (11 jobs)
✔️💯% 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚 ✔️𝙋𝙖𝙧𝙩-𝙩𝙞𝙢𝙚 𝙟𝙤𝙗 𝙧𝙚𝙖𝙙𝙮 ✔️9+ 𝙮𝙚𝙖𝙧𝙨 𝙤𝙛 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 ✔️𝙌𝙪𝙞𝙘𝙠 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙤𝙧 🎯𝙊𝙣𝙚 𝙨𝙩𝙤𝙥 𝙨𝙝𝙤𝙥 𝙛𝙤𝙧 𝙘𝙧𝙚𝙖𝙩𝙞𝙫𝙞𝙩𝙮 🚀𝙀𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙬𝙤𝙧𝙠 𝙚𝙩𝙝𝙞𝙘 👉 𝙇𝙚𝙩'𝙨 𝘾𝙤𝙣𝙣𝙚𝙘𝙩! QUICK TURNAROUND TIME OF 1 - 2 DAYS! If you are looking for quality work with a punch, a freelancer that has an eye for details gets the job done accurately with lightning speed and with a buzz. Well, this is where I come in, to attribute most of my academic success. When serving clients, I put myself in their shoes and stay there until their needs are met, thereby giving the task at hand my all to get lasting resolution. Whether you need well-researched data, data that provides value and is of excellent quality & quantity, I’m your go-to person. I am a goal-oriented freelancer with a strong sense of focus, a tendency to push myself to the limits, especially when it comes to meeting goals or deadlines. I strive to deliver top-tier work, rich in precision, fascinating, and with a tad bit of creativity. My 9+ years as a Data Entry Specialist has contributed tremendously to my expertise and, in addition, a long list of satisfied clients. I do not hold back on quality; I understand that quality work is the key to excellence, and as such, I've always strived to deliver highly reviewed data. My strong work ethic and technical acumen run deep, and I continue to use these salient attributes to meet and exceed the expectations of all clients. Entrust me with your project, and you will never regret it! KEY ATTRIBUTES -Good typing skills -A keen eye for errors -Strong attention to details -Strong Sense of creativity -Strong client service focus and willingness to respond to queries and provide deliverables within a prompt time frame TECHNICAL ATTRIBUTES -Ability to Manage and update WordPress database/sites -Knowledgeable about Windows and android app testing -Experience using Zoom, G-Suite, Office 365, Clickfunnels and slack -Extensive knowledge of CRM systems -Leveraged technical skills in providing technical assistance and support in handling queries and issues related to the computer system, software, and hardware. -Creation of Help Desk Tickets and Maintaining assigned JIRA tickets. -Excellent knowledge of Google Suite -In-depth experience in data management, workflow, research, and writing reports -Excellent knowledge of Google/Facebook ads -Good understanding of website design Flexible team player with strong interpersonal skills. Ability to effectively communicate and share knowledge with contacts at all levels. Skilled in developing collaborative relationships Ability to learn quickly and work in a fast-paced environment

Helpdesk
Content Writing
Translation
WordPress
BPO Call Center
Social Media Management
Audio Transcription
Virtual Assistance
Administrative Support
Data Entry
Microsoft Excel
Customer Service
Technical Support
Online Chat Support
Graphic Design
$15 hourly
- 4.6/5
- (2 jobs)
Stong believer in working hard to ensure all tasks get completed timely. I am driven, self-motivated, trustworthy, honest are just a few qualities I pride myself on. Working in an office or working off-site won't impact my ability to work with others. Appointment setting (VA), Cold calling, Technical support, Customer service, Sales, Data Entry, Email marketing are some of the areas I am most efficient, given my past and current working experience in various roles in the BPO industry. Sports, finance, socializing and meeting new people are just a few of my interests. My overall mood is one of a can-do attitude and overly Positive personality with me never give up mentality.

Helpdesk
B2B Marketing
Active Listening
Outbound Sales
Technical Support
Customer Service Training
Online Chat Support
Social Listening
Email Communication
Data Entry
$10 hourly
- 5.0/5
- (2 jobs)
I am a resilient and adaptable individual that will become a part of your team and have a tremendous impact on the growth and development of your business. I am experienced in all my skills including data entry, product search, customer service and typing/email/chat. I am a Bachelors degree holder of Dental Hygiene at the University of Technology, Jamaica.

Helpdesk
Online Chat Support
Social Media Management
Zendesk
Google Workspace
Customer Service
Gorgias
General Transcription
Canva
Data Entry
Typing
Microsoft Word
$40 hourly
- 4.8/5
- (68 jobs)
I have 12 years of customer service experience which includes (Project Management, Live Chat Operation, Phone support, Email respondent, and Social Media Support). I then upgraded my skills to learn digital marketing, specifically CRO (conversion rate optimization). This includes creating landing pages, doing ad tests, and getting conversions for the lowest adspend and I am great at it! I have worked with the likes of Neil Patel, Impact Digital, and a few other agencies in this niche while providing weekly/daily stand-up calls with clients over Zoom or Google meets. I have worked with companies such as; Tumblr Pressable SEG Universe RSVLTS Wishpond Neil Patel DsGenie Bizness Apps Modtempo Capbeast Vistaprint Impact Digital Ur Webdev XPRT LRa2 Ezywebpro.com - Ezy Web Pro (own company) and literally, much more! I am a friendly person with a professional demeanor and I am confident about the tasks that I do. I am able to multitask, as I'm a quick learner. I look forward to working with you on any project you need assistance with.

Helpdesk
Customer Service
Customer Support
Online Help
Social Media Management
Online Chat Support
$6 hourly
- 4.8/5
- (6 jobs)
Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service to clients and customers. Highly responsive to customers’ needs and always looking to find a solution to customer inquiries. A team player who goes the extra mile to ensure customers are satisfied. Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals.

Helpdesk
Survey
Communication Skills
Executive Support
Data Entry
Virtual Assistance
Logistics Management
Phone Communication
Sales
Multitasking
Customer Service
Outbound Sales
Technical Support
Customer Support
English
Inbound Inquiry
$15 hourly
- 4.3/5
- (4 jobs)
I am an experienced customer support personnel with five years of active experience in the call center industry, as well as other administrative VA work. My experience ranges from email handling, inbound and outbound calls, live chat as well as scheduling. I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness, and have great time management and a positive attitude. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivering high quality, fast and accurate services

Helpdesk
Adobe Acrobat
Microsoft Office
Data Entry
Communications
Technical Support
Customer Service
Slack
Multitasking
Discord
Email Support
Zendesk
$15 hourly
- 5.0/5
- (2 jobs)
PROFESSIONAL SUMMARY As a highly dependable and fast-learning individual, I aim to secure a customer service position in your esteemed company. I am passionate about delivering exceptional customer service and have honed my skills through my experience working as a Tech Support/Retention Agent, Customer Service Representative, and Sales Rep for IBEX Global Solutions. I am a team player and pay attention to detail, making me an asset to any customer service team.

Helpdesk
Customer Retention
Sales
Information Technology
Customer Retention Strategy
Customer Relationship Management
Selling
Customer Support
Microsoft Office
Email Support
Customer Service
$16 hourly
- 5.0/5
- (1 job)
An experienced communications executive and marketing analyst; having a professional background in corporate and independent business research. If you're looking for someone to work with data to extract meaningful insights, support decision-making processes, and contribute to the overall data-driven strategy of a company, I'm here to help!

Helpdesk
Communication Skills
Market Research
Communication Strategy
$10 hourly
- 5.0/5
- (1 job)
University student pursuing Business Administration Certifications System administration level 3 It help desk support Network lab technician

Helpdesk
Social Media Ad Campaign
Marketing
Customer Service
Troubleshooting
Network Administration
System Administration
$10 hourly
- 4.7/5
- (23 jobs)
I have a BBA in Human Resource Management and Finance and Banking but I have worked mainly in Customer Service and Administration for over 10 years and consider myself an expert in resolving basic and complex problems that customers have, within the parameters of what the company I work for will allow. I am also an expert at customer retention, especially when dealing with irate customers. The key though is to go above and beyond for your customer which allows me 99.9% of the time to retain their business. In the past I worked at Accent Marketing which is a company based in Jeffersonville, Indiana and had a location in Jamaica where I currently reside. I am also a website designer who builds websites through WordPress, Wix and Square Space. I am a focused individual who has achieved all I have set out to do so far but I have much further to go. I will never stop my quest to achieve the best because then I will have to settle for less.. My Skills: * Inbound/Outbound Phone Support * Email Handling * Chat Support and Ticket Handling * Back Office Support * Social Media Support * Talkdesk knowledge * Onboarding new hires * Typing Skills 52 wpm * Website Designer/Builder (WordPress/Editor X/Square Space)

Helpdesk
Web Development
Email Communication
Inventory Management
Customer Support Plugin
Answered Ticket
Customer Service
Microsoft Office
Technical Support
Typing
Email Support
Online Chat Support
Social Media Management
Order Tracking
$20 hourly
- 4.1/5
- (13 jobs)
Good Day, My name is Tara Amos, and I believe I would be an exceptional addition to your team! I am an excellent customer support manager and adaptable to any industry. I am a quick learner, and I can excel in any position I'm placed. I am always ready to learn and have no problem with researching. I can work independently with excellent time management skills. I have over ten years of experience within the Industry: Technical Support: -Panasonic -Eastlink -Amazon (Inbound calls, Live chat) -Lyft (Email Support via Zendesk) -Cigna Insurance - Inbound calls) -Versatel Marketing (Outbound Insurance sales) -TouchNote (Email Support via Zendesk) -Market hero technical support (live chat) -Marsello (livechat) -fruitsnrootz (Email zendesk) I am an expert in Zendesk, FreshDesk, Intercom, LiveChat, Gorgias, and HubSpot My other skills include: -Website Management -2 years of Data-Entry -Transcription -Email marketing -Canva I am ready to contribute to the exceptional customer service you provide to your clients. My years of experience in the customer care industry have allowed me to have great patience in helping others and understanding what each company needs, also how I can help clients to the best of my ability and knowledge. I hold no doubt that I will be an invaluable asset to your company. Thank you for taking your time to read this, and do enjoy the rest of your day

Helpdesk
Order Tracking
Interpersonal Skills
Procedure Development
System Configuration
Following Procedures
Social Media Management
Customer Service
Zoho CRM
Consumer Goods
Customer Satisfaction
US English Dialect
Customer Feedback Documentation
English
$18 hourly
- 4.9/5
- (19 jobs)
I am a dedicated Project Manager and Client Concierge with a passion for seamlessly bringing ideas to fruition and exceeding client expectations. With a keen eye for detail and a knack for orchestrating projects from conception to completion, I specialize in fostering strong client relationships while ensuring the smooth execution of every project milestone. Committed to delivering unparalleled service and creating lasting partnerships, I thrive in dynamic environments where innovation meets client satisfaction. Let's collaborate and transform visions into reality together!

Helpdesk
Business Development
Administrative Support
Management Skills
Customer Support
Customer Service
Google Analytics
Social Media Marketing
Leadership Skills
Technical Support
Social Media Management
Business with 100-999 Employees
$15 hourly
- 4.2/5
- (1 job)
OBJECTIVE To work in an environment that challenges me to continue to learn about the position I'm working in, to help and learn from my colleagues. To create a workspace that is a continual growth with opportunities for advancement.

Helpdesk
Microsoft Word
Spreadsheet Software
Microsoft Office
Office Administration
Word Processing
Customer Service
$6 hourly
- 3.2/5
- (5 jobs)
In the past 3-4 years I have gained experience in working for large U.S based business ranging from entrepreneurs to companies which value the quality of hard work done with the expected professional quality. I am especially experienced in delivering excellent client service as learned from my time spent on sales and affiliate marketing. My advanced level English skills are also tailored to the varied market of translation/transcribing or writing for your business. I fervently seek to develop, further and add more years of experience to these skills

Helpdesk
Project Management
Supervision
Data Entry
Supervised Learning
Online Chat Support
Internet Survey
Administrative Support
Customer Support
General Transcription
$7 hourly
- 0.0/5
- (1 job)
With more than 25 combined years in many arenas of the IT industries, I feel well equipped to handle any challenge that may come my way. I take a great deal of pride in my work and my motto is that if I don't immediately possess the answer, I have the resources and contacts to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers. I am highly proficient in many IT fields: Graphic Web Design, Technical Support, Data Entry etc.. God Bless.

Helpdesk
Web Development
Microsoft Publisher
IBM AS/400 Control Language
Data Entry
Data Backup
Technical Support
Email Support
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