Hire the best Helpdesk Specialists in Casablanca, MA

Check out Helpdesk Specialists in Casablanca, MA with the skills you need for your next job.
  • $12 hourly
    I'm an IT support and customer success specialist with over 5 years of experience in leading multinational companies in Dubai, Qatar, and Morocco, with a wide range of business segments. and international outsourced Projects from USA, Nederlands, and Belgium ✔️ I have a solid background in troubleshooting, system administration, and handling onboarding and off-boarding including training sessions. ✔️ I have a strong experience working with Azure platforms, JIRA, Omnitracker, SaleForce, and OpsGenie ✔️ I can manage chat, email support, and social media posts and replies in 3 languages: English, Arabic, and French ✔️ I can deal with multiple CRM and IT software and adapt to any business field. ✔️ Different Time zone? No problem, I can cover day and night Shifts. If interested please DM me to schedule a short call.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Fraud Detection
    Administrative Support
    IT Management
    Online Chat Support
    Intercom
    Customer Service
    Email Support
    Jira
    Zendesk
    Microsoft Office
    Azure DevOps
    Salesforce CRM
    Technical Support
    Customer Experience
    Citrix Virtual Apps & Desktops
  • $40 hourly
    Dear clients, I am an experienced IT Administrator with over 4 years of experience in managing and maintaining IT systems for businesses of all sizes. I have a diverse set of skills that enable me to provide top-quality IT solutions to my clients. My areas of expertise include network administration, security management, server virtualization, cloud computing, and IT project management. I have a proven track record of delivering successful IT projects on time and within budget. In my previous roles, I have been responsible for overseeing and maintaining [insert your responsibilities and accomplishments here], which has allowed me to develop a deep understanding of the IT landscape. I hold a Bachelor's degree in Computer Science and am committed to staying up-to-date with the latest IT trends and technologies. I am a quick learner and adapt easily to new technologies, which allows me to provide efficient and effective solutions to my clients. I pride myself on my strong communication skills and my ability to work closely with clients to understand their unique IT needs. I am committed to providing exceptional service to all my clients and look forward to working with you. Thank you for considering my profile, and I look forward to hearing from you soon.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Backup
    Computing & Networking
    SQL Programming
    System Configuration
    System Administration
    Information Technology
    Network Administration
    Database Management System
    Information Security
    Computer Network
    Backup & Migration
    Data Backup
    Tech & IT
    SQL
  • $13 hourly
    I consider myself a trustworthy workaholic, hardworking and dedicated with the goal to provide quality and excellent service to my customers and yours. I am a customer service representative and a virtual assistant for more than 4 years. 2 years of working in a well-known BPO company here in Morocco working for Facebook, almost two years working for Uber as a CSR and now working as a programme coordinator for Deloitte University. I have been handling customer inquiries via email and Live chat. I have used different systems for inquiry and escalations such as Zoopim, Zendesk, Live Person, Skype, WeChat, WhatsApp, Zoom and Bliss. Highly motivated, with prior experience in content moderation, customer service and programme coordination. done some tasks like: -Audit and control of accounts - Commercial advice in different services. - Customer loyalty. - Chat service (Livechat, Zendesk, Google Mail) - Content moderation (Linkedin, Instagram, Facebook, Twitter) - Profil moderation - Zoom Producer
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Customer Support
    Ticketing System
    Content Moderation
    Facilitation
    Accuracy Verification
    Zoom Video Conferencing
    Event Planning
    Data Entry
    Online Chat Support
    Email Support
    Zendesk
  • $13 hourly
    I have studied English, majored in English linguistics and obtained my BA in 2016. I have 2 years and 9 months experience in customer service and back office at Uber & previous to that I have been moderating content for Facebook for one year and 9 months. Tasks I am familiar with: -Audit and control of accounts (Facebook, Uconnect for Uber) - Commercial advice in different services. - Customer loyalty. - Chat service (Livechat, Zendesk, Google Mail) - Content moderation (Linkedin, Instagram, Facebook, Twitter) - Profil moderation - Zoom Producer -... I am a very detail oriented, professional yet friendly individual you can rely on to work with integrity, if you're interested in my services i don't mind to have a trial period.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Customer Service
    Email Communication
    BPO Call Center
    Chat & Messaging Software
    Zoom Video Conferencing
    Customer Support Plugin
    Email Support
    Online Chat Support
    Zendesk
  • $10 hourly
    Help Desk Implementation| costumer service Managementweb researching, market-research, keyword-research, google-searching, electricity engeneering , business administration. fluent in english, french and arabic, , translation (english-french, frensh-english, english-arabic, arabic-english, frensh-arabic, arabic frensh), article writing, microsoft-excel, microsoft-office, microsoft access, email-handling, email-support,acounting,Help Desk Implementation| costumer service Management
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Email Communication
    SEO Keyword Research
    Online Help
    Article Writing
    Statistics
    English to French Translation
    Electrical Engineering
    French to English Translation
  • $15 hourly
    Hi, I'm Oussama T. , an experienced IT professional specializing in hardware and helpdesk support. With a strong background in troubleshooting and resolving technical issues, I excel in diagnosing hardware problems and providing efficient solutions. I have a comprehensive knowledge of computer components and peripherals, and I am skilled in hardware installation, maintenance, and upgrades. Additionally, I possess excellent customer service skills and a patient approach to assisting end-users with their technical inquiries. Let's connect and discuss how my expertise in hardware and helpdesk support can benefit your organization.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    ServiceNow
    Customer Service
    French
    Critical Thinking Skills
    Salesforce
    Office 365
    Software
    Information Technology
    Italian
    Hardware Troubleshooting
    Microsoft Active Directory
  • $50 hourly
    I'm IT support help desk expirimanded in windows and windows server. And security . I have expereince in security and VPN , for exapmel : watchguard . I can help! Regular communication is really important to me, so let’s keep in touch!”
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Help Scout
    Personal Computer
    Desktop Ad
    Online Help
    Help System
    Computer Assembly
  • $20 hourly
    Greetings, I am a dedicated IT Helpdesk professional with a passion for solving technical challenges and enhancing user experiences. With a strong foundation in computer systems and an analytical mindset, I thrive on assisting individuals in navigating and resolving their IT-related issues. Whether it's troubleshooting hardware or software problems, providing timely technical support, or patiently guiding users through complex procedures, I am committed to ensuring seamless technology interactions. With excellent communication skills and a knack for simplifying the complex, I am here to empower users by making technology accessible and reliable for everyone.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Design Mockup
    Information Technology
  • $16 hourly
    Hello, servicenow, OKTA; cloud; ITIL; CyberArk Regular communication is important to me, so let’s keep in touch. Best regards
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    CyberARK
    WiFi
    VPN
    OKTA
    Cloud Computing
    ITIL
    WiMAX
    Microsoft 365 Copilot
    Microsoft Outlook
    VoIP
    LAN Administration
    IPv6
    VMWare
    ServiceNow
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job (it’s free)

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Helpdesk Specialist near Casablanca, on Upwork?

You can hire a Helpdesk Specialist near Casablanca, on Upwork in four simple steps:

  • Create a job post tailored to your Helpdesk Specialist project scope. We’ll walk you through the process step by step.
  • Browse top Helpdesk Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Helpdesk Specialist profiles and interview.
  • Hire the right Helpdesk Specialist for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Helpdesk Specialist?

Rates charged by Helpdesk Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Helpdesk Specialist near Casablanca, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Helpdesk Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Helpdesk Specialist team you need to succeed.

Can I hire a Helpdesk Specialist near Casablanca, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Helpdesk Specialist proposals within 24 hours of posting a job description.