Hire the best Helpdesk Specialists in Casablanca, MA

Check out Helpdesk Specialists in Casablanca, MA with the skills you need for your next job.

Anass E.
$13/hr
  • Trophy Icon Helpdesk
  • Zendesk
  • Email Support
  • Online Chat Support
  • Data Entry
  • Event Planning
  • Zoom Video Conferencing
  • Accuracy Verification
  • Facilitation
  • Content Moderation
  • Ticketing System
  • Customer Support

I consider myself a trustworthy workaholic, hardworking and dedicated with the goal to provide quality and excellent service to my customers and yours. I am a customer service representative and a virtual assistant for more than 4 years. 2 years of working in a well-known BPO company here in Morocco working for Facebook, almost two years working for Uber as a CSR and now working as a programme coordinator for Deloitte University. I have been handling customer inquiries via email and Live chat. I have used different systems for inquiry and escalations such as Zoopim, Zendesk, Live Person, Skype, WeChat, WhatsApp, Zoom and Bliss. Highly...

Kenza A.
$13/hr
  • Trophy Icon Helpdesk
  • BPO Call Center
  • Email Handling
  • Email Support
  • Online Chat Support
  • Chat & Messaging Software
  • Customer Service
  • Customer Support Plugin
  • Zendesk
  • Zoom Video Conferencing

I have studied English, majored in English linguistics and obtained my BA in 2016. I have 2 years and 9 months experience in customer service and back office at Uber & previous to that I have been moderating content for Facebook for one year and 9 months. Tasks I am familiar with: -Audit and control of accounts (Facebook, Uconnect for Uber) - Commercial advice in different services. - Customer loyalty. - Chat service (Livechat, Zendesk, Google Mail) - Content moderation (Linkedin, Instagram, Facebook, Twitter) - Profil moderation - Zoom Producer -... I am a very detail oriented, professional yet friendly individual you can rely on to work...

YOUNES E.
$10/hr
  • Trophy Icon Helpdesk
  • Electrical Engineering
  • SEO Keyword Research
  • Internet Research
  • Accounting
  • French to English Translation
  • English to French Translation
  • Article Writing
  • Statistics
  • Online Help
  • Email Handling

Help Desk Implementation| costumer service Managementweb researching, market-research, keyword-research, google-searching, electricity engeneering , business administration. fluent in english, french and arabic, , translation (english-french, frensh-english, english-arabic, arabic-english, frensh-arabic, arabic frensh), article writing, microsoft-excel, microsoft-office, microsoft access, email-handling, email-support,acounting,Help Desk Implementation| costumer service Management

Zikanova Z.
$8/hr
  • Trophy Icon Helpdesk
  • Microsoft Windows
  • Salesforce
  • Online Help
  • Windows Administration
  • Citrix
  • Video Editing
  • Help System
  • Microsoft Office
  • IT Support
  • IT Management

I just received the following note from a resume client, and I am stoked! "Okay.... I just applied at two shops and got two interviews within 15 minutes! THANK YOU!!!"

Said E.
$10/hr
  • Trophy Icon Helpdesk
  • Online Help
  • Microsoft Active Directory
  • Microsoft Windows
  • GPO
  • DHCP
  • System Maintenance
  • Windows Administration
  • Cisco Router
  • Linux
  • OSPF
  • Help System
  • Microsoft Office
  • Application Installer
  • Linux System Administration

I am a Technicien support IT . i can fixe problèmes remotely and installation of apps and managing them

Mohammed Amine R.
$6/hr
  • Trophy Icon Helpdesk
  • Customer Experience
  • Technical Support
  • Salesforce CRM
  • Azure DevOps
  • Microsoft Office
  • Zendesk
  • Jira
  • Email Support
  • Customer Service
  • Intercom
  • Online Chat Support
  • IT Management
  • Administrative Support
  • Fraud Analysis
  • Citrix Virtual Apps & Desktops

I'm an IT support and customer success specialist with over 5 years of experience in leading multinational companies in Dubai, Qatar, and Morocco, with a wide range of business segments. and international outsourced Projects from USA, Nederlands, and Belgium ✔️ I have a solid background in troubleshooting, system administration, and handling onboarding and off-boarding including training sessions. ✔️ I have a strong experience working with Azure platforms, JIRA, Omnitracker, SaleForce, and OpsGenie ✔️ I can manage chat, email support, and social media posts and replies in 3 languages: English, Arabic, and French ✔️ I can deal with...

Yahya K.
$25/hr
  • Trophy Icon Helpdesk
  • Analytical Presentation
  • Technical Support
  • Phone Communication
  • Help System
  • Test Plan
  • Product Support
  • Specifications
  • Technical Project Management
  • Test Development
  • Root Cause Analysis
  • Construction Document Preparation
  • Information Technology
  • Functional Programming
  • Tech & IT

Experienced project engineer with demonstrated work experience in the information technology and services industry. Proficient in the payment services industry, assists in the coordination of product implementations, writes functional support and integration reports, analyzes and ensures resolution of reported (technical/functional) incidents, facilitates root cause analysis and recommends proactive improvements to existing processes.

$NaN/hr

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