Hire the best Helpdesk Specialists in Casablanca, MA

Check out Helpdesk Specialists in Casablanca, MA with the skills you need for your next job.
  • $8 hourly
    Customer Service, Help Desk, and Virtual Assistant Specialist - Experienced in providing excellent customer service across phone, email, and social media platforms. - Skilled in troubleshooting technical issues and resolving client inquiries efficiently in Help Desk roles. - Strong background in managing customer requests, processing orders, and handling claims. - Proven ability to verify information, manage social security and insurance files with attention to detail. - Experienced as a Virtual Assistant, handling administrative tasks and providing remote support to clients. - Focused on delivering clear communication and maintaining positive customer relationships. - Solution-oriented with a commitment to customer satisfaction and operational efficiency.
    Featured Skill Helpdesk
    Photo Retouching
    Photo Editing
    Social Media Management
    Email Support
    Google Sheets
    English
    French
    Email Marketing
    Data Entry
    Email & Newsletter
    Translation
    Virtual Assistance
    Multitasking
    Customer Service
  • $40 hourly
    Dear clients, I am an experienced IT Administrator with over 4 years of experience in managing and maintaining IT systems for businesses of all sizes. I have a diverse set of skills that enable me to provide top-quality IT solutions to my clients. My areas of expertise include network administration, security management, server virtualization, cloud computing, and IT project management. I have a proven track record of delivering successful IT projects on time and within budget. In my previous roles, I have been responsible for overseeing and maintaining [insert your responsibilities and accomplishments here], which has allowed me to develop a deep understanding of the IT landscape. I hold a Bachelor's degree in Computer Science and am committed to staying up-to-date with the latest IT trends and technologies. I am a quick learner and adapt easily to new technologies, which allows me to provide efficient and effective solutions to my clients. I pride myself on my strong communication skills and my ability to work closely with clients to understand their unique IT needs. I am committed to providing exceptional service to all my clients and look forward to working with you. Thank you for considering my profile, and I look forward to hearing from you soon.
    Featured Skill Helpdesk
    Backup
    Computing & Networking
    SQL Programming
    System Configuration
    System Administration
    Information Technology
    Network Administration
    Database Management System
    Information Security
    Computer Network
    Backup & Migration
    Data Backup
    Tech & IT
    SQL
  • $20 hourly
    I have studied English, majored in English linguistics and obtained my BA in 2016. I have 2 years and 9 months experience in customer service and back office at Uber & previous to that I have been moderating content for Facebook for one year and 9 months. Tasks I am familiar with: -Audit and control of accounts (Facebook, Uconnect for Uber) - Commercial advice in different services. - Customer loyalty. - Chat service (Livechat, Zendesk, Google Mail) - Content moderation (Linkedin, Instagram, Facebook, Twitter) - Profil moderation - Zoom Producer -... I am a very detail oriented, professional yet friendly individual you can rely on to work with integrity, if you're interested in my services i don't mind to have a trial period.
    Featured Skill Helpdesk
    Customer Service
    Email Communication
    BPO Call Center
    Chat & Messaging Software
    Zoom Video Conferencing
    Customer Support Plugin
    Email Support
    Online Chat Support
    Zendesk
  • $15 hourly
    I am an IT support and customer success specialist with over five years of experience in leading multinational companies in Dubai, Qatar, and Morocco, with a wide range of business segments. I have also managed international outsourced projects from the USA, the Netherlands, and Belgium. ✔️ I have a strong background in troubleshooting, system administration, and onboarding and off-boarding, including training sessions. ✔️ I have extensive experience working with Azure platforms, JIRA, Omnitracker, Salesforce, and OpsGenie. ✔️ I am proficient in managing chat, email support, and social media posts and replies in three languages: English, Arabic, and French. ✔️ I am adept at working with multiple CRM and IT software and can adapt to any business field. ✔️ If you require support outside of normal business hours, I can provide it. I am able to work in different time zones and can cover day and night shifts. If interested please DM me to schedule a short call.
    Featured Skill Helpdesk
    Fraud Detection
    Administrative Support
    IT Management
    Online Chat Support
    Intercom
    Customer Service
    Email Support
    Jira
    Zendesk
    Microsoft Office
    Azure DevOps
    Salesforce CRM
    Technical Support
    Customer Experience
    Citrix Virtual Apps & Desktops
  • $30 hourly
    INTERESTS Bodybuilding Football Travelling ANWAR EL BOUSTANI I am seeking to expand my carrier, in getting new challenging position. I offer experience in customer service and a huge knowledge of Mutlinational mindset, Processes and Policies. I've been assigned as super user for Polaris project (SAP implementation) for Order To Cash module in addition to my current role of Customer Service Manager for North Africa and Afric Francophone countries.
    Featured Skill Helpdesk
    Business Transformation
    Management Skills
    SAP Implementation
    Customer Service
    Microsoft Office
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