The Best Helpdesk Specialists For Hire In Mexico

Check out Helpdesk Specialists in Mexico with the skills you need for your next job.

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$10 hourly
- 5.0/5
- (1 job)
Provide excellent customer service following the company guidelines but also making sure the consumer also gets a solution

Helpdesk
Castilian Spanish
Live Interpretation
Customer Support
Following Procedures
Customer Service
Language Interpretation
English
$25 hourly
- 5.0/5
- (5 jobs)
Experienced IT Administrator with over 8 years of expertise in cloud administration, infrastructure, and security. Proficient in managing and optimizing servers, networks, and cloud services, with a focus on Azure and currently pursuing AWS Skillset. Skilled in implementing robust security measures, conducting risk assessments, and actively participating in incident response. Demonstrated ability to streamline IT operations, ensuring seamless integration of technology solutions to meet organizational objectives.

Helpdesk
Incident Management
Desktop Application
ITIL
Computer Skills
IT Asset Management
Customer Support
Technical Support
Leadership Skills
Customer Service
Network Monitoring
Amazon Web Services
Microsoft Azure
Salesforce
Office 365
$15 hourly
- 4.9/5
- (14 jobs)
Specializes in Email, Phone & Chat Support. Owning and running a business takes a lot hard work and can be exceedingly rewarding. For your business to expand, you will constantly need to keep current customers and acquire new ones. Customers are the lifeblood of any business and so success is very largely dependent on how you treat them and how they feel about your company. I am a highly motivated individual, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years in hospitality and sales, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Through my years of experience I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude. I also provide a wide range of Administrative Services including data entry, transcription, internet research, email support and social media marketing. I have good knowledge in Microsoft Word, Excel, Google Docs and Google Calender. I am more than willing to learn about products and services to help me provide the best possible support to customers.

Helpdesk
Ecommerce
Client Management
Intercom
Logistics Management
Gorgias
Dropshipping
Order Management
Shopify
Slack
Customer Satisfaction
Zoho CRM
Order Tracking
Online Chat Support
Zendesk
$13 hourly
- 5.0/5
- (1 job)
Profile Are you looking for a highly experienced customer service professional who knows the ins and outs of the industry? Look no further! With over 5 years of experience, I bring a wealth of expertise to the table. My strongest skill set lies in delivering exceptional customer support by effectively addressing inquiries, and providing solutions across multiple channels such as live chat, phone, and email. With extensive hands-on experience in these areas, I possess the ability to handle customer interactions with ease and efficiency. In addition to my expertise in customer service, I bring valuable experience in Help Desk/Tech support, Sales, Back-office, and Collections to the table. Skilled in team communication using Microsoft Teams, Slack, and Gmail. Proficient in various software and CRM tools such as ServiceNow, Kustomer, BlueMartini, Cisco Finesse, Five9, Google Apps, Microsoft Apps, Adobe Apps, Visual Studio Code, GitHub, and Vegas Pro. Ready to provide outstanding service and thrive in dynamic, fast-paced environments.

Helpdesk
Business Writing
Typing
Database
Data Engineering
Sales
Customer Service
Time Management
Active Listening
Customer Experience
Outbound Sales
Order Tracking
Technical Support
Phone Support
Online Chat Support
Email Support
$10 hourly
- 5.0/5
- (6 jobs)
I am an IT expert with experience on everything related to Windows and peripherals. Whether you are having trouble with software or with your hardware, I can help!

Helpdesk
Retail
Information Technology Operations
$20 hourly
- 5.0/5
- (1 job)
IT support specialist with experience in L1/L2 support. Excellent troubleshooting skills and experienced in both Remote and On-site Support. Bilingual.

Helpdesk
Computer
Microsoft Teams
Cloud Computing
IT Support
Virtual Desktop Infrastructure
Virus Removal
Customer Service
Microsoft Active Directory
Office 365
$11 hourly
- 5.0/5
- (1 job)
My name is Ramon and I have been working for almost 6 years throughout the different customer service branches such as Tech Support, Back Office, Primary Support and chat agent. Most of my experience comes with dealing with complicated situations where I always aim to provide the best solution in a timely manner and the best customer service, I'm always learning and appreciate the feedback to keep growing individually and as a professional.

Helpdesk
Customer Service
Smartphone
Microsoft Office
Artificial Intelligence
Technical Support
Tech & IT
$22 hourly
- 5.0/5
- (162 jobs)
I currently specialize in creating and editing WordPress sites, have enough PHP skills to make changes to plugins or code to suit the client needs. My HTML/CSS is excellent. I also can troubleshoot computer problems remotely (mainly Windows). My help desk skills are excellent and have about 15 years experience answering tickets. Computers have been a hobby of mine since I was a young, when I received my first one. I loved to program it, take it apart and troubleshoot it. Been working in the computer field since about 20 years ago as an independent Consultant / tech, also in various jobs. I enjoy learning new things, software, languages, operating systems. I'm able to learn them very fast, since I can speed-read. I also get a great deal of satisfaction when I solve difficult problems in the Technical field. Since I grew up on the border between the US and Mexico (Tijuana) and learned English from an early age, I have excellent verbal and written skills. I also have a US phone number to facilitate communication with clients.

Helpdesk
Customer Support
Drupal
Castilian Spanish
CorelDRAW
Adobe Flash
Web Development
HTML
Adobe Photoshop
WordPress
$15 hourly
- 5.0/5
- (28 jobs)
I believe that any business success can be assessed with their customers’ satisfaction. If you are selling a service or a product, and you have a good support system, you will earn your customers’ loyalty, making them come back for more of that great experience whenever they need it. I believe that being a support agent gives you the opportunity to make life easier for those who are having problems, and I’m always happy to help and make the other one feel safe, and that they can count on me when they have questions or problems. I enjoy working as support agent, because every day is different, you get to help a lot of people about different kind of problems and this keeps me motivated. I have experience in different industries and different support needs, and I’m eager to learn what’s needed about new projects.

Helpdesk
Manage Etsy Site
Customer Service
Customer Support
Email Communication
Technical Support
Data Entry
Customer Satisfaction
Administrative Support
Communication Etiquette
Zendesk
Online Chat Support
Phone Support
$11 hourly
- 4.8/5
- (18 jobs)
Hello everyone! My name is Salvador and I am a native Spanish speaker with an excellent fluent English. My experience in IT consultancy service comes from working at TATA company from India. Worked for several campaigns as retail, broadcasting, electricity, money transfer among others which required a specific amount of skills referring to IT technologies. My greatest quality is being adaptable to new and challenging projects. I enjoy pushing myself further to fulfill the goals for the company and to increase my professional development. For sure you would want me on your company since I enjoy to demonstrate my leadership on the services required, I also learn fast and I am a willful worker that would be a great asset for your company. I also enjoy learning about different markets around the world, I hope I can share my long experience with you in future projects! Regards.

Helpdesk
Business Activity Monitoring Software
Google Docs API
Customer Support
Security Operation Center
PagerDuty
Microsoft Office
Spanish English Accent
Batch Proof Reports
ServiceNow
$15 hourly
- 4.9/5
- (8 jobs)
Experienced engineer. Reliable professional specialized on meeting critical deadlines & working under stressful environments. Wide range of projects, from healthcare to finances, inventory management, production supervision, and customer support/services.

Helpdesk
Mexican Spanish Dialect
English
English to Spanish Translation
Proofreading
Customer Service
KPI Metric Development
Translation
Budget Management
Inventory Management
Cross Functional Team Leadership
Adobe Photoshop
Autodesk AutoCAD
$7 hourly
- 0.0/5
- (2 jobs)
My name is Javier, I am a Systems Engineer. I have more than 4 years of experience in IT. I am very skilled in repairing and solving computer problems. I can repair your personal computer using remote connection, to help with various problems you may have.

Helpdesk
Troubleshooting
Office 365
Ticketing System
Email Support
Incident Management
Customer Support
Mexican Spanish Dialect
User Technical Training
Customer Service
Technical Support
Problem Resolution
Online Chat Support
Remote Connection Support
Microsoft Excel
$13 hourly
- 3.0/5
- (1 job)
I'm an Engineer with experience working in the Customer Service area, mainly assisting residents to get specific situations cleared out, such as questions about orders, processes explanation, and generation of new appointments, tickets, or quality reports. I have always worked in medium to big size businesses and have also always been focused on the customer service area, but willing to learn about other areas and grow up as a professional. I am also a very communicative team player, and I will proactively try to get things done to get there and achieve success.

Helpdesk
Engineering Management
Information Technology
Sales
Web Application
Outbound Sales
Inventory Management
Computer
Customer Service
Quality Control
Point of Sale & Payment Systems
$20 hourly
- 0.0/5
- (0 jobs)
Encargado de sistemas Profile Ingeniero en sistemas con experiencia de 6 meses en soporte técnico y reparaciones de equipo de cómputo, proactivo, siempre en búsqueda de mejoras, de rápido aprendizaje y siempre abierto a aprender más. Autodidacta en temas que desconozco, me gusta mucho solucionar problemas.

Helpdesk
Data Analysis
CSS
Help System
Server
HTML
$15 hourly
- 5.0/5
- (2 jobs)
* excelente mecanografía y Ortografía * Rapidez en captura de datos * Responsabilidad * Compromiso y lealtad * Atención a los detalles * Gusto por el trabajo y buen carácter * Comprometida con lo que hago

Helpdesk
Copy & Paste
Data Entry
Executive Support
$12 hourly
- 0.0/5
- (0 jobs)
Licenciada en Sistemas Computacionales Administrativos, especializada en software de mesa de ayuda y gestión de soporte técnico. Analista de Help Desk con sólida experiencia en soporte de nivel 1 y 2, destacada en resolución de incidencias de hardware y software, instalación y configuración de sistemas, y en la administración eficiente de solicitudes. Certificada en Fundamentos de ITIL v4, con un enfoque centrado en brindar un servicio al cliente excepcional y una comunicación clara. Reconocida por habilidades de trabajo en equipo, agilidad y liderazgo en la coordinación y gestión de equipos de soporte técnico.

Helpdesk
ManageEngine ServiceDesk Plus
ITIL
Technical Support
Technical Project Management
Phone Communication
Customer Service
$12 hourly
- 4.7/5
- (4 jobs)
Hola, me llamo Manuel y soy un especialista de marketing digital y administrador de CRM. Tengo más de 5 años de experiencia en el sector, ayudando a empresas y negocios a mejorar su presencia online, atraer más clientes y aumentar sus ventas. Me apasiona el marketing digital y estoy siempre al día de las últimas tendencias y novedades. Domino las herramientas y estrategias más efectivas para optimizar el posicionamiento web (SEO), crear campañas de publicidad online (SEM), gestionar las redes sociales (SMM), diseñar y desarrollar páginas web (WordPress), crear y enviar boletines de correo electrónico (Email Marketing), analizar y medir los resultados (Google Analytics, etc.) y mucho más. Además, tengo amplios conocimientos y experiencia en la administración de CRM (Customer Relationship Management), lo que me permite gestionar de forma eficiente y personalizada la relación con los clientes, desde la captación hasta la fidelización. Sé cómo utilizar y configurar las mejores plataformas de CRM del mercado, como Bitrix24, Kommo, Odoo, Salesforce, HubSpot, Zoho, etc. Soy una persona responsable, creativa, proactiva y orientada a los objetivos. Me gusta trabajar en equipo y comunicarme de forma clara y fluida con mis clientes. Me adapto a las necesidades y presupuestos de cada proyecto, ofreciendo soluciones a medida y de calidad. Si estás buscando un profesional del marketing digital y del CRM, no dudes en contactarme. Estaré encantado de escuchar tus ideas y propuestas, y de ayudarte a hacerlas realidad. Juntos podemos hacer crecer tu negocio y alcanzar el éxito.

Helpdesk
Virtual Assistance
Search Engine Optimization
Computer Skills
Problem Resolution
Translation
English
AnyDesk Software
Voice-Over
Spanish
Problem Solving
Tech & IT
Web Design
$10 hourly
- 0.0/5
- (0 jobs)
I am good at writing and helping with spelling in my native language as well as good pronunciation and advice.

Helpdesk
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