Hire the best Helpdesk Specialists in New Jersey

Check out Helpdesk Specialists in New Jersey with the skills you need for your next job.
  • $55 hourly
    *** TOP RATED PLUS | EXPERT-VETTED *** Experienced Senior Technical Consultant with a dedicated commitment to building lasting partnerships with organizations. Offering over a decade of expertise in technical support, operations, and project management. Skilled in effectively addressing various technical challenges, streamlining processes, and implementing customized solutions. Experienced in migrations, collaborative tools, and user training. Noted for adept stakeholder engagement, impactful problem-solving, and consistent success in delivering projects within set budgets and timelines. Professional Summary - Over a decade of IT experience as a Senior Technical Consultant - Specialization in IT infrastructure and system optimization - Proficiency in using statistical analysis to enhance systems and operations - Strong communication skills for effective stakeholder engagement - Proven track record in resolving business challenges and seizing development opportunities - Expertise in helpdesk administration, providing strategic technical guidance, and conducting customer needs assessments - Skilled in network configuration and risk management - Consistent success in optimizing systems, meeting KPIs, and managing project execution - Extensive experience in IT consulting and outsourcing - Trusted catalyst for positive organizational change and excellence. Software Proficiencies - Remote Monitoring and Management (RMM) Platforms: Ninja RMM, ConnectWise Automate, SolarWinds RMM, Atera - Customer Relationship Management (CRM) Platforms: Salesforce, HubSpot, Zoho CRM, Freshdesk - Remote Support Tools: TeamViewer, AnyDesk, Splashtop, LogMeIn, Remote Desktop Protocol (RDP) - Messaging and Communication Tools: Microsoft Teams, Slack, Zoom, Google Meet, Cisco Webex - Ticketing Systems: Zendesk, Jira Service Management (formerly Jira Service Desk), Freshservice, ServiceNow, Spiceworks - Cloud Storage Services: Dropbox, Google Drive, Microsoft OneDrive, SharePoint, Box Single Sign-On (SSO) Services: Azure AD, Okta, JumpCloud, OneLogin, Ping Identity - Security Tools: Threat Locker, Bitdefender, Sophos, Symantec Endpoint Protection, Trend Micro, BitLocker - Collaboration Tools: Microsoft 365, Slack, Google Workspace, Zoom, Asana - Project Management Tools: Monday.com, Trello, Asana, Jira, Basecamp - Knowledge Base and Documentation Tools: Confluence, Notion, Microsoft SharePoint, Google Docs, Evernote - Networking Tools: Wireshark, Cisco Packet Tracer, SolarWinds Network Performance Monitor, Angry IP Scanner - Virtualization Platforms: VMware vSphere, Microsoft Hyper-V, Oracle VM VirtualBox, Citrix Hypervisor - File Transfer Tools: FileZilla, WinSCP, Bitvise SSH Client, Cyberduck, FTP Voyager - Scripting and Automation Tools: PowerShell, Python, Bash - Endpoint Management Tools: Microsoft Intune, VMware Workspace ONE, ManageEngine Desktop Central, Symantec Endpoint Management, Ivanti Endpoint Manager - Database Management Tools: MySQL Workbench, SQL Server Management Studio (SSMS), Oracle SQL Developer, PostgreSQL, MongoDB Compass
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    Network Administration
    System Administration
    Computer Network
    Customer Service
    Troubleshooting
    Tech & IT
    Technical Support
    Online Chat Support
    Email Support
  • $35 hourly
    Exceptionally talented and conscientious technologist with a lot of passion for tinkering technologies of any size and shape. Experienced Information Technology Technician with a demonstrated history of working in the online media industry. Strong network professional skilled in Network management, Network design, Troubleshooting all kind of machines, and extraordinary technical support Certifications: CCNA R&S, CCNA Security, Udemy Certified Database designer, MTA Server Administration fundamentals, Microsoft Certified Solutions Associate Windows server 2016, Certified Meraki Network Operator
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    MySQL Programming
    C
    Network Design
    Security Engineering
    Bash
    HTML
    CSS
    PHP
    Python
  • $40 hourly
    I'm an experienced Tier 2 Helpdesk Analyst with a demonstrated history of working in the Information Technology industry. An IT professional looking to work in a dynamic environment with a growing organization and utilize my creativity and innovative thinking for benefit of the organization and myself.
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    User Technical Training
    Windows 10 Administration
    Office 365
    Mobile Device Management
    Microsoft Office
    Technical Support
    Microsoft Windows
    Customer Service
    Troubleshooting
    Computer Hardware
    Computer Skills
    Ticketing System
  • $22 hourly
    Motivated and dependable IT Support professional with exceptional organizational and interpersonal aptitude. Seeking an opportunity to utilize my IT experience to provide support to your organization.
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    Administrate
    Computing & Networking
    Telecommunications
    Information Technology
    IT Support
  • $60 hourly
    I'm a Systems Engineer, with a background in helpdesk. I am able to assist small to large businesses meet their IT needs. I also offer consultations for your environment and can suggest improvements that increase workflow of your users. I am Google certified as well as my in-field experience being one of my assets. I believe I can help optimize and streamline your business.
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    HIPAA
    Employee Onboarding
    Server Administration
    Server & Virtualization Software
    Multi-Factor Authentication
    Microsoft Office
    LibreOffice
    Office 365
    Microsoft Azure
    Microsoft Active Directory
    Scripting
    Information Technology
  • $60 hourly
    Hi, I’m Elvison, an IT professional with over 9 years of experience in tech support and system administration. I specialize in resolving IT issues quickly and efficiently, helping businesses and individuals with everything from system upgrades and troubleshooting to device configuration and Microsoft 365 administration. In my role as a Tier 2 Analyst at IPC Systems, I’ve supported over 1,200 global staff, led major system upgrades, and provided fast, reliable solutions to critical tech issues. Whether you need help with network setup, software troubleshooting, or remote IT support, I’m here to ensure everything runs smoothly. Here’s how I can help you: Tech Troubleshooting: Solving software, hardware, and networking issues quickly and efficiently. System Upgrades: Expertise in upgrading systems (Windows and macOS), ensuring minimal downtime. Microsoft 365 Support: Administration, troubleshooting, and setup of Microsoft 365 and related services. Device Setup & Configuration: Ensuring your devices (computers, phones, etc.) are configured for optimal performance. Remote IT Support: Providing reliable, remote assistance for businesses or individuals, no matter where you are. I pride myself on clear communication, attention to detail, and getting the job done right the first time. I’m always eager to learn new skills and stay up to date with the latest technologies to better serve my clients. Let’s discuss how I can assist with your IT needs and ensure everything runs smoothly.
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    Microsoft Active Directory
    Office 365
    Software Configuration Management
    Hardware Troubleshooting
    Customer Service
    Mobile Device Management
    Malware Removal
    Virus Removal
    IT Support
    Remote IT Management
    Remote Connection Support
    Windows Administration
    Technical Support
    Tech & IT
  • $25 hourly
    "Hi there! As a seasoned technical writer, I bring a wealth of expertise and a proven track record of success to the table. With a meticulous eye for detail and a passion for clear communication, I specialize in distilling complex technical concepts into easily understandable content. One of my proudest achievements is the successful update of over 1000 articles to date. This accomplishment underscores my dedication to accuracy, thoroughness, and commitment to keeping information relevant and up-to-date in a rapidly evolving landscape. My strengths lie in my ability to collaborate effectively with subject matter experts to gather information, my knack for organizing and structuring content for maximum clarity and comprehension, and my proficiency in various tools and technologies essential to the technical writing process. With my extensive experience and proven ability to deliver high-quality, impactful content, I am confident in my ability to excel as a technical writer and make a significant contribution to your team. Let's work together to elevate your technical documentation to the next level!"
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    Beta Testing
    Technical Support
    Technical Editing
    Technical Writing
    Technical Manual
    Virtual Assistance
    Light Project Management
    Data Entry
  • $27 hourly
    Results-driven and seasoned IT professional with a proven track record in Managed Service Provider (MSP) environments, specializing in Office 365, Azure Active Directory (AD), network administration, and remote help desk support. With a robust background in managing and optimizing IT infrastructure, I bring hands-on expertise in implementing and maintaining cloud-based solutions, ensuring seamless integration and security.
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    Microsoft Azure Administration
    Duo Security
    Remote IT Management
    Malware Detection
    ConnectWise Automate
    Online Help
    Microsoft Azure
    Office 365
    Microsoft Active Directory
    VPN
    Remote Connection Support
    Network Equipment
    IT Support
    Network Administration
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